All hotels in Atlanta, Georgia, United States of America
1 room, 2 adults
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265 Peachtree St NE, Atlanta, GA, 30303, United States of America, ‏‎866-539-8122
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Hotels.com reviewsTripAdvisor reviews
4.4 / 5Excellent

Score breakdown (from 1,499 reviews)

  • Food
    Delicious food
  • Service
    Fantastic service
  • Location
    Great location
  • Cleanliness
    Clean
  • Breakfast
    Tasty breakfast
  • Comfort
    Uncomfortable
4.0 / 5Excellent
"Walker stalker con!!"
Very nice stay!! It was within 5 blocks of the congress center!! Lots of beggars on peachtree!!
Genuine Expedia guest review
Other trip Nov 1, 2015
Greg
US
5.0 / 5Outstanding
"Great staff"
Great service. Noel from the front desk went the extra mile for us.
Genuine Hotels.com guest review
1 night business trip Oct 28, 2015
Ana
US
5.0 / 5Outstanding
"Best Security and Comfort in the Industry"
SOFT Conference - excellent host Hotel - From the Front Desk to the Security Team and Valet it was top Shelf
Genuine Hotels.com guest review
1 night business trip Oct 21, 2015
Jack
US
5.0 / 5Outstanding
"Positive experience"
Staff was courteous room was spacious and clean.
Genuine Hotels.com guest review
1 night business trip Oct 23, 2015
Walter
US
5.0 / 5Outstanding
Great stay
Genuine Hotels.com guest review
1 night romance trip Oct 17, 2015
A Traveler
US
4.0 / 5Excellent
"Good weekend"
My stay was very good. One problem only one condiment with the coffee.
Genuine Hotels.com guest review
3 night trip with friends Oct 9, 2015
James
US
4.0 / 5Excellent
Everything was great
Genuine Hotels.com guest review
1 night romance trip Oct 9, 2015
A Traveler
US
5.0 / 5Outstanding
"ATL Trip"
Stayed a few days for business and the hotel exceeded my expectations. The Polaris was great, and the staff, including Brittany at the front desk, was very helpful.
Genuine Hotels.com guest review
Response by Hyatt Regency Atlanta Downtown
It was a pleasure having you stay with us for business. Glad our Front Desk Agents were able to make you feel at home! We will be sure to share your kind words. Come back and visit again, soon.
2 night business trip Oct 8, 2015
gerald
US
5.0 / 5Outstanding
"Excellent!"
Excellent stay, king size bed was great. Great service from all the staff. Loved the view of downtown Atlanta. Room was very clean. Would stay here again.
Genuine Hotels.com guest review
1 night family trip Oct 8, 2015
Susan
US
2.0 / 5Fair
"Below mediocre room conditions"
The hotel was close to everything! And I mean everything. BUT I would rather a long commute than to ever stay in that hotel again. On our last day we found a roach in our bathroom! There was dust everywhere and the bathroom wasn't cleaned well. The staff was great, but great service isn't all that matters to me...I need a home away from home, and that hotel wasn't.
Genuine Expedia guest review
Response by Hyatt Regency Atlanta Downtown
Thank you for staying with us. We regret to hear that there were parts of your stay that did not meet your expectations, nor our standards. Please know our team works diligently to provide perfect accommodations and hospitable service and amenities to all guests.
Other trip Oct 14, 2015
A Traveler
US
5.0 / 5Outstanding
"Group from the Dochiki Civic & Social Club (J.Y)"
Front desk was very great (Nadia C.)
Genuine Hotels.com guest review
Response by Hyatt Regency Atlanta Downtown
Thanks for staying with us! We will share your kind words with the team. Come back soon.
3 night trip Oct 9, 2015
John
US
5.0 / 5Outstanding
"I ❤️ ATL"
The hotel was great! All of the employees I encountered were very helpful! I will definitely suggest this hotel to family and friends!
Genuine Hotels.com guest review
Response by Hyatt Regency Atlanta Downtown
We <3 You! Thank you for staying with us and for your recommendation. Come back, soon!
1 night trip with friends Oct 10, 2015
Shario
US
4.0 / 5Excellent
Nice hotel and very convenient location.
Genuine Hotels.com guest review
1 night family trip Oct 10, 2015
Michael
US
4.0 / 5Excellent
Great service. Very friendly staff, every encounter was met with a smile and willingness to serve. If members of the staff did not enjoy their jobs, it was not obvious to the customer. We used valet parking and on the second night they could not locate our vehicle. Lack of communication was an issue. We understand they were not sure how we would react and had hoped to locate our vehicle before we realized there was a problem. We got our vehicle with several apologies and a free night of parking.
Genuine Hotels.com guest review
Response by Hyatt Regency Atlanta Downtown
Thank you for choosing Hyatt Regency Atlanta and allowing our team to take great care of you during your travels. Our staff truly does show a great passion of hospitality toward every guest. We regret to hear about your valet experience, but are pleased to hear the team was able to correct the situation. We hope you will continue to choose Hyatt Regency Atlanta for future travel. See you then!
2 night family trip Oct 9, 2015
A Traveler
US
4.0 / 5Excellent
"Great room but the TV is another matter"
Beautiful hotel. All the staff is very friendly. All-in-all, it was great. My only complaint is that the TV system is rather buggy. It's kind of a computer and TV so if you aren't a techie (even if you are) you may encounter problems with the TV. You can use it to order room service and stream movies if you can figure it out, but it might lock up on you (a lot). The room was nice and everything else was satisfactory. Great place to stay if you are going to Centennial Park for a show. 10 minute walk.
Genuine Hotels.com guest review
2 night trip with friends Oct 4, 2015
sosio
US
5.0 / 5Outstanding
"Great hotel with expensive food."
Great hotel, but beware of the expensive valet parking. Use the AAA parking right around the corner for half the price. Also, if you choose to eat breakfast there (Sway) skip the menu and go straight for the buffet - its still expensive but you'll get way more for $20 than the $15 salmon bagel and $6 juice. During the week go across the street to the Corner Bakery for breakfast at half the cost. We got a good deal on the room and will definitely be back. The aquarium is just a short walk from the hotel through the park and Aaron's Amphitheater is a $10 Uber ride from the hotel.
Genuine Hotels.com guest review
2 night romance trip Oct 3, 2015
Jessica
US
4.0 / 5Excellent
"I will stay here again."
I disliked the fact that I did not get instructed how the tv worked and the internet. One of the bed light, lights, was broken. The room hall was too noisy, and i could easily hear the toilets flushing from other rooms. Besides that, it was comfortable and clean.
Genuine Expedia guest review
Other trip Oct 7, 2015
A Traveler
US
5.0 / 5Outstanding
The service was great, we got in town early and they allowed us to check in early for free. Not only that but the room they had free was actually an upgraded room they charged at the same price!
Genuine Hotels.com guest review
1 night romance trip Oct 4, 2015
Heather
US
4.0 / 5Excellent
"..."
Lovely hotel, nicely appointed, clean, terrific service; food a 4 of 5 - just a little bit off; shower head broke but engineering came to the room in flash! and fixed immediately; Wi-fi service was sporadic and sllllllow, frustrating; and they charged up the nose for tv access/specialty shows, and parking...oy vey!!! But the stay overall was pleasant for the two of us to get away; a great weekend...with the Foo Fighters at Centennial Park...yay, us!!!
Genuine Hotels.com guest review
3 night romance trip Oct 2, 2015
Tina
US
2.0 / 5Fair
"Smallest room ever (in US)"
Smallest room I have ever stayed at in the US. Full or California Queen (not sure) barely fit in room. Tiny desk. No closet, No drawers other than armoire with tiny fold out ironing board (of all times to need to iron). No tub, just shower (Ok for me but I am sure others would not appreciate. Tiny vanity. Cramped and uncomfortable. Stay somewhere else if you can.
Genuine Hotels.com guest review
1 night business trip Oct 4, 2015
Roy
US
5.0 / 5Outstanding
"Great stay, very nice hotel"
The check in was quick and easy, the room was clean and modern and the location was perfect for our needs.
Genuine Hotels.com guest review
1 night romance trip Oct 3, 2015
J C
US
5.0 / 5Outstanding
"Weekend Getaway"
Had a great trip with my boyfriend this past weekend in Atlanta. Our hotel package included two complimentary glasses of wine but we did have to pay the tax on them. The room was clean except for a beer bottle on the balcony and some type of pill casing on the carpet. The location was great! There was several restaurants just a block away and two liquor stores nearby. The Marta station was in close proximity to the hotel also. It only took us about six minutes to get to the aquarium via uber! The only thing that I didn't like was the bathroom, It was kind of small. I also didn't like that we requested a single king bed room but got two bed queen room.
Genuine Hotels.com guest review
2 night romance trip Oct 2, 2015
Imani
US
4.0 / 5Excellent
"Short Getaway Trip"
Spent couple of days in Atlanta with my 14 year old. The Hyatt is absolutely beautiful, and the parking valets were quick and friendly. Check in desk personnel, both and out, were efficient, but not very pleasant or helpful. Sway, one of their restaurants, was fantastic and would highly recommend them if you have time. Polaris is closed Sunday and Monday, so disappointed we missed it. The market store was convenient, open 24 hrs, and staffed by cheerful people. Rooms themselves were clean, nice and comfortable but nothing spectacular in comparison to the ambience of the lobby and hotel overall. I am not a light sleeper, but anyone who is might want to ask for a room on back or side as there was constant activity at front late into night and early morning. It is very convenient for walking to a lot of attractions and eateries. Only saw a couple of younger children and atmosphere is older and more sophisticated. Valet parking only at hotel, but you can check car in and out as needed at no extra charge. Be sure to allow time for vehicle pick up to avoid frustration as they stay busy most of the time. No complaints other than a little pricey. I would stay again, but I would be just as likely to try another comparable place if they had a travel deal. It was a great hotel, but they did nothing to inspire any loyalty, lol. Nice place to spend a few days.
Genuine Expedia guest review
Other trip Oct 6, 2015
Carolinas203
US
3.0 / 5Good
"less impressive than brand name"
Typical business hotel, just for spending nights. Inside the guestroom looks cool, but not so clean. The most embarrassing thing was TV system, which was total mess. Trackball in TV remote is I think worst combination with a tired officeperson from a place 1,000 miles away. Big brand, big hotel, so hotel people were mostly kind, but hotel itself was less than good. If I could, I would have chosen other hotel.
Genuine Hotels.com guest review
1 night business trip Oct 3, 2015
A Traveler
US
4.0 / 5Excellent
"Getaway"
1st Anniversary great stay
Genuine Hotels.com guest review
1 night romance trip Oct 3, 2015
A Traveler
US
5.0 / 5Outstanding
"Can't beat it for the price."
Great hotel. Very clean and modern, room service was also well. I believe this was the best valet service I have received todate. Can't beat it for the price I'll stay her again instead of the Ritz Carlton it was full so I happen across this gem.
Genuine Hotels.com guest review
1 night romance trip Oct 3, 2015
Christopher
US
2.0 / 5Fair
"Was a nice hotel, close to everything."
Be prepared to wait at least an hour to get your car. We got to the parking garage at 10 pm and asked for our car. 1 hr later we still did not have our car and missed our reservation. Horrible service!
Genuine Expedia guest review
Other trip Oct 5, 2015
A Traveler
US
5.0 / 5Outstanding
"Awesome hotel! Awesome valet parking!"
Excellent everything. I have allergies and don't like strong perfume or cleaning odors. This room was VERY clean without those chemical odors. The staff was always polite and helpful. Valet parking was great! Close to metro and easy to get around either with car or metro. I cannot say anything bad about this hotel...
Genuine Hotels.com guest review
2 night family trip Sep 25, 2015
A Traveler
US
5.0 / 5Outstanding
Great
Genuine Hotels.com guest review
2 night family trip Sep 25, 2015
Courtney
US
3.0 / 5Good
"Just Average"
Hotel was about average, not worth the high cost. Room was very compact, not much wiggle room. There are much better hotels for the cost.
Genuine Hotels.com guest review
1 night romance trip Sep 26, 2015
Charles
US
5.0 / 5Outstanding
Last 4 years have visited and stayed there. Love the location. Nice staff, good customer service. Everyone was very friendly.
Genuine Hotels.com guest review
2 night family trip Sep 25, 2015
Natalie
US
4.0 / 5Excellent
"Great stay!"
The hotel was clean and the staff was very courteous. I only have two minor suggestions. One, a dresser mirror, or an alternative mirror other than the bathroom, would be appreciated. That may be a girl thing, but considering it was a girl trip, and m we all mentioned it, it seemed appropriate to mention. ;) Secondly, "valet" seemed less accommodating than I expected. I paid $32, but had to carry my own luggage to the lower level and then still wait several minutes for my car. I feel it should be brought up to the front door. Much like when I arrived and they offered to take it as I entered the front door. Still, overall, it was a great stay!
Genuine Hotels.com guest review
1 night trip with friends Sep 19, 2015
A Traveler
US
5.0 / 5Outstanding
"Off to the concert"
Amazing stay
Genuine Hotels.com guest review
1 night family trip Sep 19, 2015
jeff
US
4.0 / 5Excellent
"Parking"
Be aware there is a valet parking fee $32 to park at hotelor self parking of $18 across the street
Genuine Hotels.com guest review
1 night trip with friends Sep 19, 2015
A Traveler
US
5.0 / 5Outstanding
"Great Experience"
We had an excellent experience at Hyatt Regency Atlanta. From the moment we arrived to the moment we left, the staff was very friendly and helpful. We also ate at 2 of the restaurants in the hotel. We had dinner at Polaris which was very good as well as a cool experience. We also had the breakfast buffet at SWAY which was included in the package I bought. It was also very good. The rooms seemed a bit small compared to the pictures, but they were very nice and clean. If I am ever in downtown Atlanta again, I won't hesitate to stay here again. P.S. The elevators are really cool too!
Genuine Hotels.com guest review
1 night romance trip Sep 19, 2015
Wesley
US
4.0 / 5Excellent
"Baby free weekend!"
The hotel was wonderful. We stayed a night as a baby free night, and the hotel staff was great! The bathroom was kinda small but it was very clean. I would stay again the next time I'm in town.
Genuine Hotels.com guest review
1 night romance trip Sep 19, 2015
Amanda
US
3.0 / 5Good
"BEWARE"
When i got to the hotel they didn't have any king rooms even though that's what i reserved. They put us in a smaller room with a queen bed and still charged the same price.... HORRIBLE STAY
Genuine Hotels.com guest review
1 night romance trip Sep 12, 2015
nathan
US
4.0 / 5Excellent
"Downtown Convenience"
Hotel did not meet our request for 2 King rooms and the front desk agent was pretty indifferent. Room is a little disjointed with a very small bathroom, not exceptional. Old atrium hotel design seems is very plain. Nothing terrible and nothing exceptional
Genuine Expedia guest review
Response by Hyatt Regency Atlanta Downtown
We regret to hear you did not enjoy your recent stay at Hyatt Regency Atlanta. Please know that our staff works diligently in all regards to ensure every need is met and satisfied. Our property host three towers of guest rooms, each featuring various room types and floor plans. We do hope you will g
Other trip Sep 16, 2015
Woody
US
5.0 / 5Outstanding
"Great stay"
I would recommend the Hyatt. The price was reasonable and the hotel staff were wonderful.
Genuine Hotels.com guest review
1 night romance trip Sep 12, 2015
Frank
US
5.0 / 5Outstanding
"quickie"
Everything was nice but the room was a bit small but we weren't in there for real anyway.
Genuine Hotels.com guest review
1 night romance trip Sep 12, 2015
Mashanda
US
5.0 / 5Outstanding
"Great stay!!! Great hotel in great location."
Great hotel with lots of amenities available. Restaurant and lounge were nice. Staff was very friendly and helpful. Location in downtown puts you close to everything.
Genuine Hotels.com guest review
1 night family trip Sep 11, 2015
Christian
US
4.0 / 5Excellent
just an overnight stay before heading to airport the next morning. close to downtown and short drive to airport. the rates was reasonable.
Genuine Hotels.com guest review
1 night romance trip Aug 31, 2015
Mr. Kenneth
US
5.0 / 5Outstanding
"Enjpyed stay"
Really enjoyed our stay at this hotel and the location is fantastic along with the staff. We did notice on 3rd floor an area on the carport that seemed to be mold.
Genuine Hotels.com guest review
3 night business trip Aug 30, 2015
Kathy
US
3.0 / 5Good
The parking was very high
Genuine Hotels.com guest review
3 night business trip Aug 30, 2015
A Traveler
US
5.0 / 5Outstanding
What a great place to stay. I was able to get a deal & they upgraded my room when I checked in to a room on the 20th floor. Close to Hard Rock & other great places.
Genuine Hotels.com guest review
1 night romance trip Aug 31, 2015
William
US
5.0 / 5Outstanding
"great stay"
hotel was awesome and service was great
Genuine Hotels.com guest review
2 night trip with friends Aug 28, 2015
josh
US
5.0 / 5Outstanding
"Wonderful Girls Weekend Getaway"
Wonderful stay. Great girls weekend. Beds could be a little more comfortable for the price we paid for room,breakfast and parking.
Genuine Hotels.com guest review
1 night trip with friends Aug 30, 2015
Teresa
US
3.0 / 5Good
"Some What tolerable"
I would recomment this hotel if you plan to stay in downtown Atlanta. The hotel staff was very nice until I called about my room not being cleaned for two days straight. I alled the front desk and my call was ignored. I called back later and demanded that they clean my room at 8:00 pm on Saturday night and the night housekeeping supervisor came up and fixed everything, she was awesome.
Genuine Hotels.com guest review
3 night family trip Aug 28, 2015
Terri
US
5.0 / 5Outstanding
"High Class Urban Experience"
Best hotel experience I've had (and I've done my fair share of traveling)!! I arrived at 9:00 from the airport via MARTA - the Peachtree Center station is right across the street or accessible directly from the hotel via the connected mall. Helen at the front desk was so friendly and welcoming and got me checked early as soon as I arrived (check-in is usually at 3:00). My 20th-floor room was beautiful, sparkling clean, and looked brand new. I fell in love with the atrium design and the classy lighted glass elevators which whisk you up and down in a few seconds - no waiting around for an elevator! Even with an atrium style layout, my room was surprisingly quiet, and my bed and pillows were extremely comfortable - this was best sleep I've had in a hotel room. I stayed two nights and spent both evenings out by the pool, which has an awesome relaxing/private ambience but is surrounded by skyscrapers - beautiful night view!! I didn't eat at any of the hotel restaurants (although Polaris was tempting) but went to the Market for something sweet both nights and was pleasantly surprised with their tasty dessert collection. Overall, all the staff I interacted with (front desk, valets, concierge, and cleaning staff) were very pleasant and friendly. I'm glad I was able to call the Hyatt Regency home during my stay in Atlanta and will definitely be back next time I'm in the area!!
Genuine Expedia guest review
Other trip Sep 2, 2015
Victoria
US
5.0 / 5Outstanding
"5 star"
definitely stay again
Genuine Hotels.com guest review
1 night family trip Aug 28, 2015
shawn
US
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