Holiday Inn San Jose - San Jose 37.36964, -121.9154

This guest did not leave a comment.

This guest did not leave a comment.

I have one good thing to say about this hotel. The bed was very comfortable. The problem was the noise. Folks walking above, in the hallway and before 8 in the morning. The person upstairs sounded like he had on army boots and housekeeping didn't bother to lower their voices. I checked in at 9PM and didn't get to sleep until midnight. The noise began at 3:30AM and continued until we finally got up at 7:47AM. Why get a hotel unless you want to shower and sleep. No, I wouldn't recommend it to someone who likes sleeping.

The room was standard holiday inn but the hotel was very spread out and I was in one of the hinterland buildings. Breakfast was crazy expensive. $20 for oatmeal, english muffin and coffee. No room service the weekend I was there and no one TOLD me there would be no room service. Got sick one day and put Do Not Disturb sign on door. It was opened at least FIVE times by cleaning staff.

The landscape near the pool and surrounding area was really nice. The room was great. Two observations: Getting into the "assessible room" I was given maynot be easy for persons with limited hand function; I may have had a better experince with the staff person I interacted with. Minor things. I definitely recommend staying there.

Upon arrival I was greeted by Patricia who never once looked me in the eye. She then told me my credit card was declined (which was not possible), She was completely unwelcoming, unfriendly and frankly I don't know why anyone would hire her in a customer service position. I asked to speak with someone else and was accepted into a room within minutes. The quality of the hotel was so so and there weren't even any soaps, shampoos OR conditioners in the room! I should have walked out the minute I faced Patricia's sour face. Because of Patricia's lack of hospitability, I will no longer stay at this hotel.

Very comfortable room, and good looking hotel. My room faced the highway, so there was a bit of noise there. Everything else was wonderful. Nice to have a good resturant on site and loved the court yard. Can tell that the hotel was built some time ago, but they do a great job making it look and feel very nice. I will definitely stay here again!

This guest did not leave a comment.

only regret is not staying there the night before. great service. immaculate room. great location. great bed. just great.

You get more for what you pay for.

The room was clean and the bed was comfortable. However, the TV was in a very odd place, up high in a wall shelf to the right of the bed. It was not comfortable to watch TV in bed, and there is no other seating area in room other than the desk. I was in town for the San Jose Marathon and booked the hotel for the pool and hot tub to relax after the run. The pool was freezing and dirty, and the spa was dirty with cloudy water. A big disappointment. The restaurant had a good breakfast with friendly service. It was only a 10 minute drive from downtown and there were several places to eat nearby. Not a bad experience, but I would probably not stay here again.

This guest did not leave a comment.

Conveniently located near the freeway with easy access to the airport. The hotel is several different buildings and we had to walk across the open courtyard to get to our room. The clear weather made this a plus for us - ymmv.

The location is ok only few miles from the places i needed to go to. The room is not very roomy to move around eventhough there's only 2 of us. The place was very quiet.

This guest did not leave a comment.

This guest did not leave a comment.

This hotel should be always in your top consideration. It is clean, well positioned and quiet!!

Convenient to Airport and Downtown

This guest did not leave a comment.

very helpful conceirge. especially mr. carlos. very conveneint location. great shuttle service. humid smell in the room. bad location of tv in the room. made to order breakfast is of high quality but extremely costly.

This guest did not leave a comment.

This complex is HUGE and it is easy to get lost on your way to the lobby through the twists and turns of the courtyards. The location is very convenient (200 feet from the entrance) but it is too close to the freeway for my sleeping tastes. If you leave the sliding door open to get some air, the traffic keeps you awake. The only complaint I have is with the business center. The internet was painfully slow and every 20 minutes the computer logs you off. Nothing is saved and nothing can be recovered. This was not fun, especially when you are trying to research the area because you may be moving there...

First room I was in, there was a bad sewer smell. They changed my room and it was OK after that. Nice hotel. Not fancy. Hotel does not have elevators, but rooms also don't go beyond the 2nd floor. 8215 is in building #8 on the second floor. Anyway, staff personnel were very pleasant and very accommodating.

I think i've gotten better service at a motel 6. When I got into my room, there were no amenities, only thing there was a half used bottle of lotion. This was an unexpected stay at a hotel so i didnt have any soap or shampoo with me and i just assumed they'd have so available in the room. I asked front desk to send some up...it took them a while so i decided to go there myself, but it turns out housekeeping has to give it to you. kinda bummed and irritated already. The room was kinda musky...had a weird smell. I had the room with a king bed and the tv was placed kinda weird. It was on the side in the wall so ur head was turned to the wall...just weird.

indeed, traveler, this little place exceeds many fancy named hotels. It is intensely friendly-the staff--and I mean ALL the staff is the nicest group of people I have encountered in years and years of travel. They raced around to meet my needs, fussed over my take out breakfast, made sure that there was an extra shuttle to take the latecomers. The place is great, too--a huge lovely garden, a great pool, internet. But it is the kindness of the staff that is so great. It is also close to the airport, of course.

The hotel is laid out in a strange way and finding the rooms is a challenge. Otherwise wonderful experience.

This is one of the older hotels in the downtown area of San Jose. Roughly about a 5- 10 min drive to the convention center and San Jose State University. Although the place is a bit older and begining to show signs of age. Management has done a great job keeping the place together and keep it faily clean. Bathrooms are clean and well taken care of, Rooms are tidy and clean. However I did notice small stains in the carpet and if carpets where replaced the place would get alot more years out of it. Staff was friendly and for the cost you couldn't beat it.

This guest did not leave a comment.

This guest did not leave a comment.

This guest did not leave a comment.

This guest did not leave a comment.

If you don't mind cleaning your room or enjoying *every* party in the building, this is a convenient San Jose Airport location. The price is certainly low but there is a good reason for that. Beware if you want some nice clean sleep.

Older hotel, hard to find way around hallways. Front desk staff not helpful. Loud air conditioner.

This guest did not leave a comment.

Allowed us to check in early. The only negative: the air conditioner would completely shut-off when it reached temperature going from loud to nothing and no air movement. Everything else was fine.

The room was adequate. I'm allergic to down and asked at the desk and the housekeeping person in the hallway for a non-feather pillow, but never received one. Pool was great. Restaurant was tasty but overpriced. Fan in our bathroom didn't work. Also, I'm glad hotels are asking guests to help save water by using towels more than once, but there's never anywhere to hang them! Also no recycling bins.

This guest did not leave a comment.

I was expecting less for the price I paid but i was surprised at how nice the hotel was.It was right of the freeway and the staff was helpful. The TV was a little funny but other than that was a good stay. Would stay again.

Asked for a 4 am wake-up call. It never came. A/C in room did not work properly. Hair dryer was weak.

Very clean hotel,only problem was the bar did'nt open until 4:00 pm.The room's were a bit small for the price, espicilly the bathroom,just too small.

Holiday Inn is convenient to many Silicon Valley Businesses and has a free shuttle to the airport. Staff was very friendly. I've stayed several times over past 5 years.

Hotel is located close to San Jose airport. Good for short stays. This is an older hotel that has been reasonably well-maintained and updated. Has the old window type heater/cooling unit so it's loud when on and takes a long time to cool the room this time of the year (July). Relatively quiet considering that it is near Hwy. 101. Can walk across the street to casual dining.

This guest did not leave a comment.

Booked this hotel on "Hotels.com" and Wow I did not expect this Holiday Inn to be so nice. The hotel sits on a 13-acre site just blocks away from SJC. It has great Landscaping and very friendly staff. The hotel itself was a little bit older but very well kept, and the Landscaping was just beautiful! I would definitely recommend this hotel to anybody that needs to be close to SJC.

This guest did not leave a comment.

This Holiday Inn was quite a surprise. The hotel's curved layout was landscaped with a very lush feel--bamboo, pools/ponds, rose bushes, and many other flowering plants. The courtyard was right outside my back patio door, with a path through a gazebo that lead to the pool. And the price was great, and access to the airport could not have been simplier!

This guest did not leave a comment.

The hotel itself was very nice. The room was clean and modern. Recently renovated large bathroom. Was very happy with how close it was to the HP Pavilion and food services. The service, however, did not meet my expectations. Besides the doorman, no one was hospitable. The front desk clerk completely ignored me while he was on the phone, then after the first phone call ended, he proceeded to then make another call without even acknowledging my presence. I was in a huge hurry to check in and get going...this was a huge delay. Other than that, the room was great.

The beds in this hotel are comfortable. Falling asleep was no problem. The shower was large and the shower head exceptional.

Hard to beat the location. They have a free shuttle that will pick you up at least until midnight, which is good, because my flight came in at 11pm. I discovered that most of the other hotels along this strip won't pick you up after 11pm. My first room was next to the highway, so noisy (but at least you can open the windows if you want). I asked for a different room and they happily obliged. The bed was very comfortable, good set of a variety of pillows. Plenty of towels, coffee maker in the room, and internet service free. Across the street, about a block away is a small mall of lunch restaurants and Starbucks. Plenty good for my business meetings, and saved me money.