"Great location and pool facilities but it stops th"
Requested a room change because it was so dusty and dirty. Outlets in bathroom didn't work. New room was just as bad. In terrible need of a remodel. Shabby, old towels, paint chipped throughout. Desk was so scratched up a worn out it looked like it was picked up from goodwill. Never stayed at such a crappy 4 star hotel. I will tell others about it and […] suggest they stay elsewhere. 4 years of visits ahead to see our college student and I'll never stay there again. Read moreGenuine Expedia guest review
"Hyatt is not Expedia friendly"
I have stayed at this Hyatt before, but in the suites. It was beautiful and simply amazing. This time we stayed in the tower. Much older, and no care for little details. For example, there were stains in the carpet, toilet made tons of noises and then eventually over flooded, door damage, closet door handle broken, and more. Great view, great pool and […] slide, and a nice outside walking area. I booked the room using Expedia and the staff treated me like I was not worthy of any assistance. Expedia claimed there would be an additional $40 fee, but The Hyatt charged me an additional $108 at check out plus I had an additional $100 and something fee pending for a few days. Hidden fees and a run down room is not what I signed up. Read moreGenuine Expedia guest review
"Hotel Hyatt review"
everythIng was wonderful, however the hotel does not tell you about the extra charges, taxes and parking fees. By the time i received the bill almost another $60 was added. That should be up front. Plus I paid $29 for parking and had to park on the street because of lack parking in lot. That was unacceptable.Genuine Hotels.com guest review
"Good Value, OK location and OK rooms"
good stay, was easy to catch cab to Seaworld, no close resturants so we had to eat at the hotel. we stayed in the part of the hotel not attached to the tower, it was somewhat loud due to the plumbing pipes and elevator....but we got what we paid for. i would have liked to have had closer resrturants.Genuine Expedia guest review
"Lovely view, not great laundry"
We stayed here one night so that we would be closer to the hiking north of San Diego. If you get a higher floor, the sunsets are really lovely. Unfortunately, we had a significant issue with the towels during our stay. Of the three sets of towels provided, two smelled very bad (mold?) and we ended up requesting a new set. Only one towel in the new set […] was useful, which was sufficient for our needs, but still left me a bit uncertain as to what was going on with the laundry. We heard that there was flooding earlier in the week in our building, so maybe that was the cause, but I would have liked to see more attention given to the situation. Read moreGenuine Hotels.com guest review
"Love the off season travel"
Great Stay. Great employees. We will return.Genuine Hotels.com guest review
"Fun for the family"
Great service in the hotel lobby. We decided to stay here because of the water slides and the kids loved them! The hotel was clean but carpet was very dirty and sticky, would not walk around without socks. The poolside restaurant was closed during the week and the service at the other restaurant was terrible. Great location.Genuine Hotels.com guest review
"Comfy relaxing weekend with our grandson"
We had a wonderful time. Great view, friendly service, and total resort comforts. Pools and pool areas were clean and life guard organized. Glad to see safety on the waterslides was well monitored so as to make for fun times in the pools. Sea lions were not so loud for our room on the 8th floor. Love the extra wildlife viewing on our comfy balcony.Genuine Hotels.com guest review
Great customer service. ..hotel could use an upgrade on furniture TV.Hotel grounds are beautiful.Genuine Hotels.com guest review
A perfectly acceptable stay but the hotel is in need of some refreshing. The door and walls in my room were scratched/ marked, stains on the carpet, etc. The room itself was very comfortable-- quite spacious & well-ventilated but a reading lamp in the sitting "area' would have been helpful. Wi-Fi was extremely sporadic and when paying a $19/ day "resort […] fee" which includes internet, one would expect a little better. The food in the restaurant was delicious (pricey but worth it) and the service was exemplary! It's somewhat off the beaten path so getting anywhere else from the hotel is a bit of a bother- bus or taxi- but certainly no different from many other places. Not sure I'd stay again but if I had to, would have no qualms about it. Read moreGenuine Hotels.com guest review
Amazing Sunsets, and just beautiful.Einstein's bagel and brew is soooo good. Everything on the menu is so fresh and prepared perfect. I gained 5lbs in one weekend! Also,the availability of rental water toys is very cool. Plus captain Rich is there every morning 430am if you want to go fish for tuna.Pricy at $250-300 day but worth it!!Genuine Hotels.com guest review
"Great beach location & easy access to San Diego"
Very quiet hotel, extremely friendly staff, was able to get early check in which was wonderful since my flight came into San Diego at 8:30am.Genuine Expedia guest review
"Not worth the money"
Room was very dirty and dated and not near what I was expecting for the price or from the Hyatt, Pool area and bar/ restraint was very nice. Red Marlin is a nice little restraint but breakfast buffet is not worth the $22 per person for it.Genuine Hotels.com guest review
"San Diego weekend with the grandkids"
It was a weekend with my kids and grandkids to visit Seaworld and the ZooGenuine Hotels.com guest review
It was more than I had expected. Setting was perfect and just the right amenitiesGenuine Hotels.com guest review
THe hotel is quiet but full of children! It is off the beaten path so you will need to rent a car or Uber.Genuine Expedia guest review
"Great Hotel with great View!"
Great! Recommend it to anyone! comfortable stay, wish I could stay longer :)Genuine Expedia guest review
"Great hotel, great location"
Stayed here on vacation and chose this hotel primarily for location. Hotel staff was great, room was great. Parking cost a bit much and minor plumbing issue.Genuine Expedia guest review
Would give it a 5 but there was a wedding reception that was very loud and went past midnight. They should have some kind of a curfew.Genuine Hotels.com guest review
Great garden room near pool. Room was spacious with two beds and great bathroom. Pool area is amazing- my favorite part. Overall great experience.Genuine Hotels.com guest review
"beautiful couple staycation"
Came in this weekend for a staycation from los angeles. Checked in with Genevie who was more than pleasant in helping us get everything we wanted. We ooriginally had the suite booked but when we checked to see the view from the room, we weren't too pleased with it. Went back to Genevieve for assistance, she was able to check availability and move us […] to the tower which had an amazing view and was extremely spacious. It was the corner suite. Service was always great during our stay. The only negative thing I could say was an extra amount of $75 was charged to my card. I called the Hyatt and they said it was a charge that they put through at first and will be crediting the account for the breakfast we got as part of our package. My only question is whycharge if you're going to just credit it. Seems inefficient to me. Other than that we had a fabulous stay. Pool was nice although full of children, bike rental ride we took was nice but bikes definitely need a major upgrade. They were extremely rusty. Read moreGenuine Hotels.com guest review
"Nice close to the beach and shipping"
I would love to stay here again, very clean and friendly staff.Genuine Expedia guest review
"You pay only for the VIEW"
Quick anniversary getaway, loved the view, toilet issues but since my hubby is a plumber he handled that, water stains on ceiling, and super loud at night. We stayed in a corner suite, great view, but we were able to hear an event the hotel was hosting until 1 am, motorcycle racing at 2 am, basically enjoy the view which is breathtaking, and if your […] lucky maybe they won't be hosting an event the night you stay. Read moreGenuine Expedia guest review
"Don't go here if you want a good night's sleep"
Hyatt Regency hotels are supposed to be good, very good. I have stayed may times in such Hyatt venues and always enjoyed them. Generally this venue lived up to this reputation. BUT the amount of NOISE from the pool area right through to 3.30 am each night was simply intolerable and made sleep impossible. Moreover, their restaurant loaded all bills […] with a 19.5% service charge, something that to me as an Australian is OFFENSIVE, PRESUMPTUOUS and REPULSIVE. I will never go to this venue again. Read moreGenuine Expedia guest review
We checked in and carried our bags to a separate building, up the elevator, and to our room only to find that the room hadn't been cleaned. We returned to the front desk with our luggage, they gave us a different room, and said they would apply a $25 credit to our bill. When we checked out the following day, no credit had been applied. We had to explain […] our issue to the desk clerk, they had to call down a manager, etc. We will stay somewhere else next time. Should also note that the concierge was almost useless. The valets were FAR more informed about what to do in the area. Read moreGenuine Hotels.com guest review
"It was okay."
It was fine, except that we could smell cigarette smoke coming from other rooms (upstairs? balconies?) -- we were on a non-smoking floor.Genuine Hotels.com guest review
Mission Bay is always beautiful and this Hyatt has a nice location there. Pools include water slide area. Great 24 hour gym on the water. Bed wasn't quite as comfortable as I expected from the description. We were in the suites building by the dock which I liked. I didn't expect to pay a resort fee AND a parking fee which brought up the daily price […] quite a bit. Read moreGenuine Hotels.com guest review
"Nice hotel. Great view from room."
Nice hotel. Great view from room.Genuine Hotels.com guest review
"The price and value did not match"
Be aware of the $30 a night charge to park your car. There is also a "resort" fee of around $20 a day. The room they gave us shared a wall with the elevator, which would not have bothered me as much if the hotel at least seemed full. One of the bed side lamps had a broken on/off switch. We just unplugged it for the 3 night stay because the fix was ignored. […] The knob in the shower fell off, they fixed that within 20 minutes. Still 20 minutes of awkwardly waiting mid shower. The room had dust bunnies between the bathroom mirror and one of the wall sconces. For the price I paid per night, I felt I could have had an equal room for much, much less. If you go to San Diego, avoid this hotel. The Gaslamp district downtown is your best bet. If you have to be near mission bay, stay somewhere else. Read moreGenuine Hotels.com guest review
Great customer service in the hotel but was not impressed with the Red Marlin..the customer service was patheticGenuine Expedia guest review
"Family time in San Diego"
An incredible experience for our shole family. What a great place to get fantastic customer service and relaxation.Genuine Hotels.com guest review
"Beautiful hotel, but carpets need to be shampooed."
Quiet room, view of marina. Very peaceful. Swim bar, food, and pool were beautiful. Had a breakfast buffet at the Red Marlin- terrific value, service, and fabulous food. The only downside of our stay was that our hotel room carpet was really, really, dirty. Seriously, the kids had black socks. :/ We spoke to the clerk, and he said they would address […] this problem immediately. Read moreGenuine Hotels.com guest review
Loved it! Room was a little small but view, pool, lounge and staff were great!Genuine Hotels.com guest review
Great hotel. Would stay there again. Close to everything.Genuine Hotels.com guest review
"We love this hotel..."
The rooms are beautifully appointed. The grounds look great online but the pictures don't do them justice. We have every intention of returning!Genuine Expedia guest review
Room was clean and view was spectacular. Had Marina view with partial bay view as well. Great customer service! Close to Beach, Sea World, Old Town and more.Genuine Hotels.com guest review
"Very nice hotel with great accommodations."
From the moment we arrived, the front desk attendant offered valet parking at no charge and a late checkout with no problem. We went to the pool bar and restaurant for a quick bite to eat as it was dinner time. Overnight, the beds were comfortable and for breakfast, we walked along the marina for coffee and bagels at a hotel owned Einstein's Bagel Shop. […] The kids wanted to swim and were so excited that there were 2 different water slides! We spent the rest of the day relaxing by the pool and had a great experience. Read moreGenuine Expedia guest review
"Was very disappointed"
Coffee pot broken light over coffee area not working made coffe in the bathroom fridge door not closing so did not keep things cold bedside table not clean scrubbed it myselfGenuine Expedia guest review
Peaceful location, comfortable spacious suite overlooking harbour. Lovely to hear and sea the wild seals in the bay. Pools great. Pool bar perfect for a sunset swim and cocktail! Dinner at Red Marlin was excellent. Very close proximity to Sea World. Extremely comfortable beds!Genuine Hotels.com guest review
"Less then impressed."
I would not recommend this hotel to any one. When we arrived we had reservations for a water front view room and it was not ready at 8:30 pm at night. The girl at front desk recommended a room with two queen beds and no view and we declined. This was only the start of the night mare. We had a flood in the room that came from the refrigerator. We had […] have them suck up the water and put very loud fans on to dry the carpet. T.V's did not work well because they were very old and still on analog,paint was peeling off the walls and furniture in the room was in very poor condition. This is high way robbery at over $300.00 a night. I would not recommend this place to anyone. Live and learn. Read moreGenuine Hotels.com guest review
"Hyatt Mission Bay"
Our flight was delayed about 9 hours so instead of getting to San Diego at 3 PM we got there about 10:30 PM, before we took off I called the Hotel to let them know were arriving late and to make sure they had the baby crib already ready for us upon our arrival. When we finally checked in a little after 11 PM and went up to our room low and behold there […] was no crib waiting for us. So we had to call downstairs and it took about 20 minutes for us to get the crib. We were already tired so this was a little bit of an annoyance. Also, I found it odd that this hotel did not offer any type of meal service after 11 PM. The room was ok, but the furnishings were old and the room needed a paint job. Also, unfortunately we did not stay in the tower portion of the hotel. On the other side we were right above the valet desk so we could here the parking attendants talking and whistling for the cars. The restaurant on site if overpriced and the quality of the food is barely average. The hot water in the sink only got up to lukewarm which is also somewhat annoying. All in all I expected more from the Hyatt brand and reputation. Read moreGenuine Expedia guest review
We spent the first half of our honeymoon in San Diego. The view from our room and the room itself were amazing. Staff was very accommodating and the food/drinks were incredible. We wished that we could've just spent the whole week there.Genuine Hotels.com guest review
We enjoyed our night at the hotel. Loved that it had an Einstein Bakery right on the grounds. Sea lions are very loud and sing throughout the night. The parking was a nightmare; little tiny spots and the lots were filled all the time. The area was congested with some events going on. Check out become a problem when the tv check out didn't work and a […] speed check out station didn't exist; though the staff was friendly in the lobby. Overall it was comfortable and we sat for a number of hours on the small balcony and enjoyed the views of the marina. Read moreGenuine Hotels.com guest review
Hotel in marina grounds, close to beach, water activities. Would stay there again. Room slightly dusty...Genuine Expedia guest review
My one thing was that in my room the air conditioner wasn't working as good as it could, having it behind a chair didn't cool the room as much. Other wise everything was great I'll bring my family next time for sure.Genuine Hotels.com guest review
"Great hotel- close to freeway and Mission Beach"
Great hotel for families. You could spend all of your time at the resort between the pool, the water activities (paddle boats/kayaks), bike rides, and beach chairs that you can rent. Even though they just underwent renovations, the rooms were not as nice as we expected them to be. We stayed 2 nights before in the GasLamp area and our hotel room was […] much nicer. Overall this hotel has a lot to offer though. Read moreGenuine Hotels.com guest review
Attended a Marine Reunion here, facilities were perfectGenuine Expedia guest review
"Very friendly and helpful"
Hotel was very nice. Had a minor hiccup in the beginning but hotel staff went above and beyond to make everything alright. The hotel grounds and views were nice. Fire pits for relaxing or Smores was great, several pools. Any request I had was handled immediately. It was close to the airport and downtown so there was lots to do. $29 a day for parking […] with very limited spaces was a drag but we we got lucky and always found one. I would definitely go back. Read moreGenuine Hotels.com guest review
It was a wonderful long weekend. The hotel is very enjoyable. Great restaurant with really excellent dishes. Nice pool area with great bar. We loved Einstein Bagels for breakfast. And all the water activities right by the hotel with very friendly and helpful staff.Genuine Expedia guest review
excellentGenuine Hotels.com guest review
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