Wanting to stay at the Hilton downtown San Diego, I mistakenly made our reservations for the Hyatt, Mission Bay. It was too late to change the reservation, so we went with it. Although our desire to walk to the Oceanaire Restaurant was now no longer possible, the Hyatt's location on the bay was very pleasant. The room was clean, and although there was […] a bay view, if you looked down, you saw the laundry facilities and air conditioners. The beds were comfortable, but the walls were thin. Staff was helpful and courteous. Loved the water pressure in the shower! An enjoyable experience. Read moreGenuine Hotels.com guest review
"Nice grounds. Time for upgrade"
The rooms are WAY overdue for an upgrade. The grounds are lovely, but the rooms are totally outdated.Genuine Expedia guest review
Response by Hyatt Regency Mission Bay Spa and Marina Thank you for taking the time to share feedback regarding your recent stay. I regret to learn that you were not satisfied with your room, but I certainly appreciate your feedback. I would like to offer you an apology for any inconvenience you experienced as a result. I hope you can view this as an isolated incident and allow us another opportunity to provide you with the level of service you expect from the Hyatt during your next stay in San Diego.
"Nice Hotel Looking Over the Bay"
We went for our anniversary and were more than satisfied with the hotel. The staff was very helpful and the layout of the hotel was really nice!Genuine Expedia guest review
"Great Hotel close to bay/marina"
Tower had great balcony with view of marina and sunrise.Genuine Expedia guest review
Only were passing thru San Diego and only stayed one night but should have and could have made a week vacation here.Genuine Hotels.com guest review
"Nice hotel, great view, watch out for crying kids."
When we arrived we were notified that they had upgraded our room. The room, grounds, and view were gorgeous. The pool and spa were very busy. The hotel charges $24/night for parking and a resort fee of $21+ for internet, water, and a coupon book that you have to pay. I felt like they just kept adding on fees to increase the price instead of just charging […] what they wanted. The biggest downside to our stay was the people next door. Starting around 10pm there was a baby next door that was crying off and on. We spoke to the front desk after an hour and it continued. We spoke to the front desk again after it continuing for another hour and asked if they could change our room which they did, they even brought the new keys up to us. Unfortunately we woke up then next morning to a toddler crying. While both of our neighbors were trying to quiet their kids, it put a damper in our stay. We live in town and had our own kids staying with family for the night to celebrate our anniversary and to hopefully have a night of sleep uninterrupted. Read moreGenuine Expedia guest review
"Beautiful Hotel right on the water."
I highly recommend staying here. Beautiful hotel and accommodating staff.Genuine Expedia guest review
"Ab Fabbed it!!!!"
This was a last minute get away with my girlfriend. They gave me a free upgrade and the view from the 10th floor was awesome. We are making this a permanent venue.Genuine Hotels.com guest review
"Close to marina and beach"
Be prepared for $40 per person resort fee added onGenuine Expedia guest review
"Rejunvenating Suites, Food Needs Major Improvement"
Attended a conference, booked a suite (much more expensive than a bay room) given the amount of time I expected to work in the room and the number of families that apparently visit this hotel. Pleasantly surprised to find the suites in a separate building than other rooms and overlooking the water. Gym is great and in a separate building - it gets busy […] so plan accordingly, or enjoy a run or walk around the bay. I'm a vegetarian and was very disappointed with the food. Veg chili at the restaurant was glorified red kidney beans. Despite food, service was outstanding. Room service food was also sub-par, though excellent service. Einstein's Bagels is close by and priced higher than airport prices ($5 for a cold Illy coffee bottle). Free internet only offered in main restaurant, instead of lobby or in other public locations. Overall, the suites were a great escape and opportunity to work well in a beautiful setting. Read moreGenuine Expedia guest review
They delivered everything as promised.....beyond expectations.Genuine Hotels.com guest review
"Great place to relax with the kids."
Well kept harbor side resort close to Mission beach , Old Town, and Sea World. Do not expect many freebies here, just excellent service close to all that is good, in chill San Diego . Many activities for kids, good pools, and plenty for adults to do. Not good for the budget traveler, but if you forgo a car rental at the airport you can cab it anywhere […] for about 10 dollars. With the savings have a top notch meal at the " the Red Marlin" restaurant on property. If you like a car for a day , car rental on site. We cabbed it everywhere and I figure we saved about 300 bucks ie rental, gas, insurance and parking. The drivers in San Diego are very aggressive so save yourself the money and aggravation and get a ride. Hotel staff was friendly and professional especially the staff at the "swim" lounge poolside restaurant. Good selection of beer and cocktails and they treated children like they were human beings. All around a great place for a relaxing family vacation. Read moreGenuine Expedia guest review
"I'll be back!"
Our family had a wonderful stay at this hotel. We literally did not want for anything. A perfect location for San Diego. All our expectations were more then met. We will be back!Genuine Hotels.com guest review
"Hotel near beach"
The original room I was given was dingy, smelled mildewy and had a loud, clicky air conditioner. The staff did move me to a much better room which was lovely.Genuine Expedia guest review
We stayed in the 3-story complex facing the marina and water. Unfortunately, my room was facing directly over the roof of the gym. There was some noise late at night and early morning from people either walking by or working. The hotel room appear dated. The carpet was old and stained.Genuine Expedia guest review
"Great time was had"
We were there for a conference. I asked if I could upgrade my room. The hotel was sold out except for the Sea World suite. They decided that would be OK with them. It was a suite! Lots of space. The hotel is located on a beautiful piece of property right on the Marina. It was within a mile walk of sandy beaches. I walked down there and enjoyed my day. […] There was also a few little places to eat there by the beach. Had a great time. The hotel staff was friendly and the place was clean. I would go back again Read moreGenuine Expedia guest review
"GREAT, except for the food at "SWIM""
The stay, the Red Marlin restaurant, the staff, the marina, the location all great except the food at the bar/cafe at the pool area. Over-sold by the bar server and over-cooked (or rewarmed) by the kitchen staff. However, graciously taken off my bill. Otherwise, I can't wait to go to the Hotel and marina again!Genuine Hotels.com guest review
Perfectly adequate for the little time I was there which was literally about 12 hoursGenuine Hotels.com guest review
"Best one nighter!!"
Decided last minute to stay the night after my cousins wedding. Wanted a hotel close to the reception! Hyatt was it! Let me tell you the beds heavenly!! It was the best last minute decision I made this year!! :-)Genuine Hotels.com guest review
This hotel is super close to Seaworld and Mission beach.Genuine Hotels.com guest review
"I usually don't write for hotel review, but...."
We stay in the suite room right off the harbor, a short walk to the main facilities. The location is very nice, but these rooms were not well maintained. Wallpaper are peeling off, bathtub needs refinish, bird drops on the balcony seats, rail, and glass sliding door....Not appealing at all. I wish I have pictures to show you. Room condition felt more […] like a motel room.....Not the kind of Hyatt quality room I'd stay and expect. Very disappointed. Read moreGenuine Expedia guest review
I liked the location and the excellent friendly professional service.Genuine Hotels.com guest review
"Good location, but horribly old hotel"
The entrance and the court yard was very nice - very impressive, including the check-in office, so we felt very good walking into the place. Then we got to the old elevator and started to suspect rooms maybe in need of remodeling. Sure enough the room was old in every aspect - no remodeling was done. The toilet was from the 80s/90s, using a lot of water, […] and our toilet kept getting stuck so I'd have to open the top to fix. the light switch at the entrance was not working either. The sliding door on to the balcony was equally old. As we're checking out I told the office about these issues and they just couldn't care less - I had to "tell" them to fix it and she attempted to take a note. Read moreGenuine Expedia guest review
"MSU Rose Bowl Victory Tour Stay."
We enjoyed the location, close to beaches and freeways. The staff was very knowledgeable with sites to visit and directions. We used the Regency Room every day for breakfast or a snack. The coffee was excellent the staff was very accommodating. There was a great variety for morning and evening snacks. The maid service was very good and flexible with […] our needs. The Red Marlin was an outstanding place to eat. We stayed 18 days and all were enjoyable. It helped that the temperature was 10-15 degrees above normal. We would stay again. It has great areas for walking. Read moreGenuine Expedia guest review
"Close to all sea sights"
I liked the hotel but there is no microwave, no breakfast, I don't like the idea to being charge for parking. I've stayed in other hotels where they have free parking and breakfast. I don't think I could recommend to any of my friends or relatives.Genuine Hotels.com guest review
Overall the Hyatt Mission Bay was okay. The front desk staff were all very kind, helpful, and polite. The grounds of the hotel were very well maintained. The room we had in the Tower with one king bed was huge. Unfortunately, our key cards would regularly not work and allow us to get into our rooms, which was annoying but probably not the hotel's fault. […] The part that makes our stay just okay was someone else's large finger/toe nail we found on one of our clean towels, all of the dust collected in the upper part of the bathroom like it's never been dusted before, and a shower head too low for me an average sized women let alone for my husband who is over six feet. Read moreGenuine Expedia guest review
I made a reservation for a room with a king bed and paid extra to get a view of the beach. We checked in at 4PM and got a room on the second floor with a view of the pool area. I called and stated this is not the room I booked. The only response was "sorry we are fully booked". When I pay for a certain room I expect to get what I pay for. Not for my […] room to be double booked and for me to get down graded. And to tell me a hotel is fully booked by 4 PM is crazy. Read moreGenuine Expedia guest review
"wait for new year"
Very nice hotel but nothing was done for a NEW YEAR EVE CELEBRATIONGenuine Hotels.com guest review
"Panoramic View of Ocean & Bay"
Gorgeous hotel property! Pools and hot tub are adult and child friendly. Spectacular views from the Tower rooms. Helpful and friendly staff.Genuine Hotels.com guest review
Very nice hotel with convenient location to everywhere. We mentioned it was our honeymoon and were given the royal treatment. The concierge service was excellent and the entire staff was friendly and helpful. We would definitely stay at this hotel again.Genuine Hotels.com guest review
"Great hotel with amazing view of the bay"
Good decent hotel but overpriced. Proximity to must see sights.Genuine Hotels.com guest review
"Nice Location - NOT so Nice Waterfront Suite!"
The service whether in the restaurant or hotel was very very slow (and it was not crowded). Our suite included a queen sofa bed that was used for a paying adult. The bed springs were sagging without the mattress on it and frame appeared broken! The shower provided mostly cold to luke warm water with a off and on spirt of very hot water. Past visible […] sign of ceiling water leak above the king bed left open crack and peeling paint. The bathroom floor needed regrouting and carpet replaced. Oh the view was nice. Yes we spoke to the mgr and her response was "I'm sorry - were going to remove the breakfast chg of $50 for you" - wow how generous - NOT! Read moreGenuine Hotels.com guest review
We were there for only one night after late evening flight arrival. Room was updated and clean. Front desk person (Eike) was very nice and placed us in a terrific, marina front room. Would definitely stay there again. Great for Sea World.Genuine Hotels.com guest review
"Nice But Some Minuses"
Stayed two nights with my wife to bring her 101 yr. old grandmother down to visit her other grandchildren for Christmas week. In short; very friendly staff, beautiful facility with many contemporary furnishings. Even given a free upgrade to an ocean/pool view without requesting it. And a very comfortable bed and pillows; a must with my bad back.Those […] were the pluses. Now the downsides: Terrible TV reception Extremely slow draining sink which called for maintenance Stopped up toilet which also required a maintenance call the following morning; and after waiting some 45 minutes, a second call. This time with only a wait of 5 minutes Paper thin walls. And with an adjacent room occupied by an extremely noisy family; adults and children, including a crying baby, a real killing point to true relaxation. This hotel even has a "quiet" policy after 9 PM; so why are your little ones still running back-and-forth onto the balcony and screaming well after midnight??? A beautiful and friendly hotel, but maybe not quite suited for a couples romantic getaway. Read moreGenuine Hotels.com guest review
"Close to Sea World"
Located close to sea world just out of downtown area but short drive to the harbour area and Zoo Easy walk over the bridge to eat at small selection of restaurants so don't have to pay hotel prices Coffee shop on the water good for breakfast Loved the lounge area in the room separate from the beds Good stayGenuine Hotels.com guest review
"nice but one key thing blew"
The room was beautiful, the price good, and location not bad - BUT the fact that I couldn't even pay to get a late check out was so weak. I don't want to wake up on Sunday morning after going out Saturday night and pack and leave that early.Genuine Hotels.com guest review
"Very nice hotel"
We stayed here for 4 days. Everything was very nice & clean. Beautiful grounds and well kept up. Nice balcony overlooking the pools. We were able to stay in the tower on a low floor.Genuine Expedia guest review
The room was clean and the area was great, but that was the only enjoyable experience. The phones didn't work, the stereo port for the ipod didn't work, there were no complementary tea or coffee bags. It was surprising to experience all this in the hotel that appeared very well maintained. The location was definitely a real treat and I don't think I […] will ever stay at this specific hotel again. I will have to stay at another nearby hotel instead. This hotel did not do San Diego justice. Read moreGenuine Hotels.com guest review
"Poor Customer Relations"
Due to weather and the cancellatons of flights out of the Dallas/Fort Worth airport (4 inches of ice), I was forced to cancel my Trip to San Diego. American Airlines has been accomadating of the cancellation but no so the Hyatt Regency Mission Bay Spa and Marina. Despite the best efforts of Expedia, they have declined to refund my prepaid room. Although […] the total sum is only about $300, a pittance to the wealthy Hyatt company, it represents a much higher percentage of my income. A FAIL by this hotel on customer service, recruitment of new and repeat business, and overall good will. Read moreGenuine Expedia guest review
Overall nice, clean and comfortable except at little cold. I would suggest that the lighting in the rooms could be brighter especially in the dressing and bathroom vanity area. On another note the insulation on the patio door should be looked at. The wind blew threw the middle section of the doors. So hard that the drapes and the heavier covering to […] darken the room blew as if the door were open. Read moreGenuine Hotels.com guest review
"Over priced :("
Hotel was ok nice but way to expensive for what you can get at other San Diego locations.Genuine Expedia guest review
Very pleasant!Genuine Hotels.com guest review
I've been to many Hyatt Regency Hotel and I was very very disappointed about this one. The room wasn't clean the way it was supposed to. When we entered the room, the smell was bad. The mattress was so bad that my back is still killing me. Honestly, we won't come back. The room was not what we were expected. Very disapointed in everything regarding […] the room. Read moreGenuine Hotels.com guest review
This was our second stay at the Hyatt, close to our friends, the breakfast was a 10, ambience a 10. Can be a little noisy with kids.Genuine Hotels.com guest review
"Beautiful location on the bay"
Our room was great, very spacious and comfortable.Genuine Expedia guest review
Ok. But in the standard rooms, the cable tv is absolutely terrible.Genuine Hotels.com guest review
"great hotel, could be better location"
room was huge... clean, nice, friendly staff. all in all, easy stay. the location itself was kind of dull (had to drive to get food), but i knew that going into it. went here for a wedding and it was a great venue.Genuine Hotels.com guest review
The staff was super friendly and helpful. The room was large & clean. It's a pretty, quiet hotel in a central location. An overall great place to stay!Genuine Expedia guest review
Great hotel and location - very happy with our stay and the hotels facilities like pool, lounge and restaurant. Would stay again.Genuine Hotels.com guest review
"Tranquil Views of Mission Bay"
The tranquil views of Quivera basin weren't worth the sense of isolation. Would have preferred a downtown location eliminating the expense of renting and parking a car. Paid less and received more in room comfort and service without sacrificing a view at downtown accommodations earlier in our stay.Genuine Expedia guest review
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