Perfectly adequate for the little time I was there which was literally about 12 hoursGenuine Hotels.com guest review
"Best one nighter!!"
Decided last minute to stay the night after my cousins wedding. Wanted a hotel close to the reception! Hyatt was it! Let me tell you the beds heavenly!! It was the best last minute decision I made this year!! :-)Genuine Hotels.com guest review
This hotel is super close to Seaworld and Mission beach.Genuine Hotels.com guest review
"I usually don't write for hotel review, but...."
We stay in the suite room right off the harbor, a short walk to the main facilities. The location is very nice, but these rooms were not well maintained. Wallpaper are peeling off, bathtub needs refinish, bird drops on the balcony seats, rail, and glass sliding door....Not appealing at all. I wish I have pictures to show you. Room condition felt more […] like a motel room.....Not the kind of Hyatt quality room I'd stay and expect. Very disappointed. Read moreGenuine Expedia guest review
I liked the location and the excellent friendly professional service.Genuine Hotels.com guest review
"Good location, but horribly old hotel"
The entrance and the court yard was very nice - very impressive, including the check-in office, so we felt very good walking into the place. Then we got to the old elevator and started to suspect rooms maybe in need of remodeling. Sure enough the room was old in every aspect - no remodeling was done. The toilet was from the 80s/90s, using a lot of water, […] and our toilet kept getting stuck so I'd have to open the top to fix. the light switch at the entrance was not working either. The sliding door on to the balcony was equally old. As we're checking out I told the office about these issues and they just couldn't care less - I had to "tell" them to fix it and she attempted to take a note. Read moreGenuine Expedia guest review
"MSU Rose Bowl Victory Tour Stay."
We enjoyed the location, close to beaches and freeways. The staff was very knowledgeable with sites to visit and directions. We used the Regency Room every day for breakfast or a snack. The coffee was excellent the staff was very accommodating. There was a great variety for morning and evening snacks. The maid service was very good and flexible with […] our needs. The Red Marlin was an outstanding place to eat. We stayed 18 days and all were enjoyable. It helped that the temperature was 10-15 degrees above normal. We would stay again. It has great areas for walking. Read moreGenuine Expedia guest review
"Close to all sea sights"
I liked the hotel but there is no microwave, no breakfast, I don't like the idea to being charge for parking. I've stayed in other hotels where they have free parking and breakfast. I don't think I could recommend to any of my friends or relatives.Genuine Hotels.com guest review
Overall the Hyatt Mission Bay was okay. The front desk staff were all very kind, helpful, and polite. The grounds of the hotel were very well maintained. The room we had in the Tower with one king bed was huge. Unfortunately, our key cards would regularly not work and allow us to get into our rooms, which was annoying but probably not the hotel's fault. […] The part that makes our stay just okay was someone else's large finger/toe nail we found on one of our clean towels, all of the dust collected in the upper part of the bathroom like it's never been dusted before, and a shower head too low for me an average sized women let alone for my husband who is over six feet. Read moreGenuine Expedia guest review
I made a reservation for a room with a king bed and paid extra to get a view of the beach. We checked in at 4PM and got a room on the second floor with a view of the pool area. I called and stated this is not the room I booked. The only response was "sorry we are fully booked". When I pay for a certain room I expect to get what I pay for. Not for my […] room to be double booked and for me to get down graded. And to tell me a hotel is fully booked by 4 PM is crazy. Read moreGenuine Expedia guest review
"wait for new year"
Very nice hotel but nothing was done for a NEW YEAR EVE CELEBRATIONGenuine Hotels.com guest review
"Panoramic View of Ocean & Bay"
Gorgeous hotel property! Pools and hot tub are adult and child friendly. Spectacular views from the Tower rooms. Helpful and friendly staff.Genuine Hotels.com guest review
Very nice hotel with convenient location to everywhere. We mentioned it was our honeymoon and were given the royal treatment. The concierge service was excellent and the entire staff was friendly and helpful. We would definitely stay at this hotel again.Genuine Hotels.com guest review
"Great hotel with amazing view of the bay"
Good decent hotel but overpriced. Proximity to must see sights.Genuine Hotels.com guest review
"Nice Location - NOT so Nice Waterfront Suite!"
The service whether in the restaurant or hotel was very very slow (and it was not crowded). Our suite included a queen sofa bed that was used for a paying adult. The bed springs were sagging without the mattress on it and frame appeared broken! The shower provided mostly cold to luke warm water with a off and on spirt of very hot water. Past visible […] sign of ceiling water leak above the king bed left open crack and peeling paint. The bathroom floor needed regrouting and carpet replaced. Oh the view was nice. Yes we spoke to the mgr and her response was "I'm sorry - were going to remove the breakfast chg of $50 for you" - wow how generous - NOT! Read moreGenuine Hotels.com guest review
We were there for only one night after late evening flight arrival. Room was updated and clean. Front desk person (Eike) was very nice and placed us in a terrific, marina front room. Would definitely stay there again. Great for Sea World.Genuine Hotels.com guest review
"Nice But Some Minuses"
Stayed two nights with my wife to bring her 101 yr. old grandmother down to visit her other grandchildren for Christmas week. In short; very friendly staff, beautiful facility with many contemporary furnishings. Even given a free upgrade to an ocean/pool view without requesting it. And a very comfortable bed and pillows; a must with my bad back.Those […] were the pluses. Now the downsides: Terrible TV reception Extremely slow draining sink which called for maintenance Stopped up toilet which also required a maintenance call the following morning; and after waiting some 45 minutes, a second call. This time with only a wait of 5 minutes Paper thin walls. And with an adjacent room occupied by an extremely noisy family; adults and children, including a crying baby, a real killing point to true relaxation. This hotel even has a "quiet" policy after 9 PM; so why are your little ones still running back-and-forth onto the balcony and screaming well after midnight??? A beautiful and friendly hotel, but maybe not quite suited for a couples romantic getaway. Read moreGenuine Hotels.com guest review
"Close to Sea World"
Located close to sea world just out of downtown area but short drive to the harbour area and Zoo Easy walk over the bridge to eat at small selection of restaurants so don't have to pay hotel prices Coffee shop on the water good for breakfast Loved the lounge area in the room separate from the beds Good stayGenuine Hotels.com guest review
"nice but one key thing blew"
The room was beautiful, the price good, and location not bad - BUT the fact that I couldn't even pay to get a late check out was so weak. I don't want to wake up on Sunday morning after going out Saturday night and pack and leave that early.Genuine Hotels.com guest review
"Very nice hotel"
We stayed here for 4 days. Everything was very nice & clean. Beautiful grounds and well kept up. Nice balcony overlooking the pools. We were able to stay in the tower on a low floor.Genuine Expedia guest review
The room was clean and the area was great, but that was the only enjoyable experience. The phones didn't work, the stereo port for the ipod didn't work, there were no complementary tea or coffee bags. It was surprising to experience all this in the hotel that appeared very well maintained. The location was definitely a real treat and I don't think I […] will ever stay at this specific hotel again. I will have to stay at another nearby hotel instead. This hotel did not do San Diego justice. Read moreGenuine Hotels.com guest review
"Poor Customer Relations"
Due to weather and the cancellatons of flights out of the Dallas/Fort Worth airport (4 inches of ice), I was forced to cancel my Trip to San Diego. American Airlines has been accomadating of the cancellation but no so the Hyatt Regency Mission Bay Spa and Marina. Despite the best efforts of Expedia, they have declined to refund my prepaid room. Although […] the total sum is only about $300, a pittance to the wealthy Hyatt company, it represents a much higher percentage of my income. A FAIL by this hotel on customer service, recruitment of new and repeat business, and overall good will. Read moreGenuine Expedia guest review
Overall nice, clean and comfortable except at little cold. I would suggest that the lighting in the rooms could be brighter especially in the dressing and bathroom vanity area. On another note the insulation on the patio door should be looked at. The wind blew threw the middle section of the doors. So hard that the drapes and the heavier covering to […] darken the room blew as if the door were open. Read moreGenuine Hotels.com guest review
"Over priced :("
Hotel was ok nice but way to expensive for what you can get at other San Diego locations.Genuine Expedia guest review
Very pleasant!Genuine Hotels.com guest review
I've been to many Hyatt Regency Hotel and I was very very disappointed about this one. The room wasn't clean the way it was supposed to. When we entered the room, the smell was bad. The mattress was so bad that my back is still killing me. Honestly, we won't come back. The room was not what we were expected. Very disapointed in everything regarding […] the room. Read moreGenuine Hotels.com guest review
This was our second stay at the Hyatt, close to our friends, the breakfast was a 10, ambience a 10. Can be a little noisy with kids.Genuine Hotels.com guest review
"Beautiful location on the bay"
Our room was great, very spacious and comfortable.Genuine Expedia guest review
Ok. But in the standard rooms, the cable tv is absolutely terrible.Genuine Hotels.com guest review
"great hotel, could be better location"
room was huge... clean, nice, friendly staff. all in all, easy stay. the location itself was kind of dull (had to drive to get food), but i knew that going into it. went here for a wedding and it was a great venue.Genuine Hotels.com guest review
The staff was super friendly and helpful. The room was large & clean. It's a pretty, quiet hotel in a central location. An overall great place to stay!Genuine Expedia guest review
Great hotel and location - very happy with our stay and the hotels facilities like pool, lounge and restaurant. Would stay again.Genuine Hotels.com guest review
"Tranquil Views of Mission Bay"
The tranquil views of Quivera basin weren't worth the sense of isolation. Would have preferred a downtown location eliminating the expense of renting and parking a car. Paid less and received more in room comfort and service without sacrificing a view at downtown accommodations earlier in our stay.Genuine Expedia guest review
"Nice hotel with many facilities"
All is OK except that getting breakfast is quite an adventure. One has to walk some distance, reaching a rather bare-bones bagel shop, no way to sit inside and bagels and a few stale muffins is all you can get. LamentableGenuine Expedia guest review
"Great location and amenities"
wonderful. Well equipped gym, great bagel place on site, Informal dining at " Swim", with an outdoor rock fire where you can make s'mores (they sell s'more kits). Terrific service with friendly, helpful staff. We had a comfortable suite overlooking the marina. The pool area was very nice (3 pools...one for adults; other two with slides for all size […] kids. A "10"! Read moreGenuine Hotels.com guest review
"celebrated a very happy birthday at swim bar"
I had such a relaxing time at the beach. Fun and drinks at the swim bar was just so awesome! Everyone was so professional and friendly. Loved how it was such a gorgeous weekend! Keep up the great work.Genuine Hotels.com guest review
"Much nicer than we expected!"
We had a terrible time at the rental car place but the hotelade up for all of it. Their description of the room did not do it justice. The hotel needs totall more about the beautiful pool and marina nearby.Genuine Expedia guest review
"Disappointing stay, terrible front desk attitude"
My wife and I checked into the Mission Bay Hyatt for one night during a short vacation in SD. I had reserved a "deluxe view king" but ended up with keys to a standard double queen room. Not a big deal at first, as it was obviously a simple mix up, but when I called the front desk I was met with a serious attitude on the other end of the line, and was […] only offered to have my account credited for the price difference. After asking if the room I reserved was available, I was told to wait there and someone would be up with keys to another room. About five minutes later, I heard someone at the door. Assuming it was hotel staff with new keys, I walked toward the door just as someone unlocked the door to come in. Standing in the entry were two female gusts, both terrified to see a strange man in their room. I explained the situation, and offered to let them have the room while we waited for our new keys. Understandably, they declined and said they were going to get a new room. I called the front desk again. After being placed on hold, getting disconnected, and asked to hold again, I lost all remaining patience and demanded a new room immediately. I finally received a half hearted apology and new keys a few minutes later. Our king room had a lovely view of palm trees and a parking lot, and a toilet than ran constantly. Read moreGenuine Expedia guest review
"Great Hotel but parking fee was high"
I liked the hotel and the staff was great. The proximity to SeaWorld was another great feature with a stunning view of mission bay. There were only two reasons why I wouldn't stay there again. 1. No free wifi (it was around $17 per day) so we had to use our cell data. You would think if small motels give free wifi a large hotel would surely have it […] but no. 2. Parking fee was $25 per night. That is a bit high in my estimation. The weird thing is you can park on the street next to the hotel for free but it is illegal to park on the street from 2am-4am. What is that all about!! Read moreGenuine Hotels.com guest review
"Close to beach"
Hotel is very nice and clean, but prices are a bit high. 24 dollars for overnight parking... Really?Genuine Expedia guest review
Was very comfortable and pleasurableGenuine Hotels.com guest review
This Hyatt Regency needs to have "Under Cover Boss" come and spend a night at this hotel. When we arrived the girl behind the desk had just come on to her shift. She was having a problem with her jacket sleeves because it was two sizes too big for her and she was trying to pull the sleeves up so she could write. When she gave us the map to our room […] she circled a group of rooms and told us our room was in that section. Well little did we know that section of rooms were exterior rooms and all of the rooms had there porch lights turned off. We literately had to walk up to each door to look for the room number. As we entered our room there was a sweet sickening smell as if they were trying to cover up a dirty smell. The first think we noticed was a large stain in the middle of the carpet. The white bed cover also had a stain on the side of it. The two night stands had crusted stains on them also. The room was very old and dated. The paint in the bath room was peeling off the ceiling and door. You could tell that the walls had layers of paint applied to them. The parking was challenging to say the least. We needed to drive several times around the complex before we could find someone leaving so we could take their spot. We did try to check out but were unable to do so because we had booked it through Expedia and were committed to pay the full amount. We were so, so disappointed. We should of stayed at the Ramada, at least there we would of had a clean room for half the price. Read moreGenuine Expedia guest review
"lovely sea world vacation"
The not So Fantastic Weather Didn't Stop Us And Our Tots From Having A Really Nice Vacation. The Hotel Has A Fire Pit For Roasting Smores Which My Kids Adored. My Only Complaints About The Hotel Were No Disney Or Nick Or Kids Channels In Their Cable System And Their Smores Kit Was Pricey. Bonus Fun - We Had Breakfast Every Morning On The Balcony Overlooking […] The Sea Lions In The Bay. Read moreGenuine Hotels.com guest review
Lock on door broken. Coffee maker broken and leaked evetywhere. Smelled. Blinds in window easily seen through. Bathroom worn out.Genuine Expedia guest review
"Older hotel near Sea World"
Staff was excellent, Hotel room was more like motel 6 than a Hyatt HotelGenuine Expedia guest review
It was very nice. It would have been helpful to have a microwave oven in the room.Genuine Hotels.com guest review
"Lovely staff & nice location"
All went perfect and we really enjoyed our stay! Perfect for a family trip as the three water slides in the pool area give a lot of fun and especially the staff (check-in, concierge & house keeping) were very friendly & gave us the feeling for beeing at home! Thanks for that nice experience :)Genuine Hotels.com guest review
"Great weekend with the family!"
Loved our location close to everything. Get a bay facing room on the end if you can. Big rooms with mini fridge and great shower. Loved the seals at end of the dock and fresh bagels in the morning. Staff was super friendly and helpful. Buy your sea world and zoo tickets from the hotel for a discount and skip the lines. Sail with Captain Keith at sunset. […] Walk the beach at sunrise. Read moreGenuine Expedia guest review
Rude Staff, No Acknowlegment.Genuine Expedia guest review
"Beautiful location right on Mission Bay."
Gorgeous sunsets, 3 great pools plus hot tub. Very relaxing. We would go back in a heartbeat!Genuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )