"Mission Bay is always wonderful..."
I grew up near here - it's my old "stomping grounds," as it were. Still wonderful, in terms of location and views, and the Hyatt is a great place to enjoy it all.Genuine Hotels.com guest review
Ice machine never worked by our room. Asked housekeeping for more wash clothes and never received them. Room looked as if never vacuumed behind furniture in over a year or two. Spiders and cobwebs in the room.Genuine Hotels.com guest review
"Marina relaxation station"
Was very relaxing to be so close to the marina, to hear the sea lions and watch the boats after spending the days at the local attractions.Genuine Hotels.com guest review
"Good, borderline Great"
Very friendly service and a great location to access the surrounding areas - La Jolla all the way to downtown and Coronado. I've rarely complained about hot water in a hotel but the coldest we could get the bathroom sink was lukewarm (again, not terrible, but not perfect for brushing the teeth). The WiFi signal was hit or miss. For being a big "resort" […] with pools/slides, it was relatively quiet and we had a room overlooking the pool. All in all, would definitely go back. Read moreGenuine Hotels.com guest review
Very disappointed. I did not get what I requested. Next time do not promise that you cannot keep.Genuine Hotels.com guest review
Hello ...we let's start off by checking in. Check in time is at 4pm but I asked the clerk at the front desk if we could check in earlier and they said yes. My family and I we're very happy about that. The beach is really close and in fact we we're close to everything. Sea world is about two minutes away. Coronado island is about ten minutes away. The […] suite that we had was over looking the water and you can hear the sea lions braking it was great. The service is great and everyone was really friendly. They allowed late check out time because the kids wanted to enjoy the swimming pool once more. So if your looking for great friendly service that is close to everything choose the Hyatt Regency. Oh and the court yard and spa's are wonderful. Just great family fun and it's also great for just couples as well. Very romantic especially at night. Farwell! Read moreGenuine Hotels.com guest review
It took over 30 minutes to check in, when we finally got up to the room our keys didn't work. We waited another 10 minutes in the hallway with luggage for them to bring new keys. We stayed 3 nights and 2 of the nights our keys didn't work and we waited for new ones. Also the day before we were supposed to check out, some lady walks into our room, using […] her key that the front desk just gave her. Apparently they checked her into our room, while we were still in it. The hotel was beautiful and in a great location, they just seemed VERY un organized! Read moreGenuine Hotels.com guest review
"Minutes from Sea World"
A beautiful resort located minutes from Sea World. The staff were super friendly and the views were beautiful. The rooms were clean and well furnished. Will definitely be returning when in the area.Genuine Expedia guest review
Honestly my only complaint would be they didn't have joint rooms for us (which they couldn't really help) but otherwise they were amazing! Every part of the staff from the front desk to the staff assisting out front. Pilote, courteous, and fast! The rooms were clean and the maids were great. The whole back area and walkway was a nice change of pace. […] I will be back if I'm in San Diego again. Read moreGenuine Hotels.com guest review
"Great but stiff resort and parking charges"
Good hotel in a great location. I would recommend it but be prepared to pay extra $50 per day in resort charges and parking.Genuine Expedia guest review
The hotel was great, service was awesome. We stayed in the marina view suites and they are big and roomy, we had a great view but my sisters room was the corner one and right next to their balcony there were bees there so unfortunate they couldn't enjoy their balcony. We could see and hear the sea lions from the hotel and from our balcony, this was […] a plus. The pool area is also awesome, though it was a bit chilly out there, the kids still had fun, only thing the slides are only open till 7pm, they should stay open till at least 10. We enjoyed the fire pit in the evening and they served hot chocolate to stay warm. Overall this is a great place to stay. Read moreGenuine Hotels.com guest review
"My 2 year old liked it......."
We were travelling to San Diego to celebrate my wife's graduation from college with her Master's degree. We decided to take a chance and book an unpublished fare through Expedia and after looking at the 4-Star hotels in the Mission Bay area, we decided that they all looked awesome. We ended up with the Hyatt Regency Mission Bay. I was floored when I […] saw that they charged a whopping $29/night to "self park" and $34/night to valet. Fast-forward to arrival day, we discover they were resurfacing the parking lots during our stay, so we would've had to park down the road and across the street in a structure or fork over the $34/night for valet. Good thing there is plenty of FREE street parking surrounding the hotel and only a few extra feet from our room. Parking fee avoided! Check in was easy and the girl at the front desk was pleasant. The in-room check out was not working and when I went to the front desk for check out, I was greeted by some somber looking front-desk personnel that looked as if they'd forgotten to take their Zoloft. Room was ok. The bed was way too soft and sagging and made sleep almost impossible (back ache for 2 days). Fridge was tiny and missing parts to keep drinks and food on shelves. Only ice machine was upstairs and on the other side of the building. No robes, boo! Pool was ok, but only one trash can (really?) My daughter loved the water slide (highlight of the stay). Definitely will not stay here again. Next time going across the street to the Dana. Read moreGenuine Expedia guest review
Had a wonderful time walking around the area. So beautiful and relaxing. Red Marlin restaurant was delicious.Genuine Expedia guest review
We would've use this hotel for another day but the Hotel will not give us the same price. So I guess it's better to book with Expedia...Genuine Expedia guest review
"Worst Hyatt Property in USA"
Awful.awful.awful ! We had 2 King/Ocean-view "suites" for 3 nights and regretted every minute of it. From the moment we walked in, a powerful musty smell, spots everywhere on carpets, and bird droppings in the balcony greeted us. The hotel clientale seems to be beer swilling loudmouths and the ambience [lobby, restaurant, rooms] reflects the cash-n-trash […] mindset. This is a Days Inn or Motel 6 dressed up as a Hyatt "resort". Fooled us with their website and hotels dot com description and ratings. I do not recommend this to anyone - a solitary traveller or a family at any price. We will never.ever stay there again. Read moreGenuine Hotels.com guest review
"Loved this hotel!"
We stayed here for the sea taxi to sea world and the water slides. Slightly disappointed that the slides closed at 6pm, same time as sea world. Came home from sea world wishing kids could use the slides. And the piña coladas are terrible but I'm picky about my drinks :) we loved having einsteins bagels on site for a quick breakfast. Sea taxi was great, […] staff was so friendly and wonderful, everything was beautiful! Loved our bay side core if the boat harbor. Overall a great stay!! Read moreGenuine Hotels.com guest review
"Beautiful hotel, in great area, old rooms"
Beautiful hotel in great area. Mission bay is beautiful and has lots of activities. It is also close to Sea World. The hotel staff is excellent and the facilities are nice. However the rooms are not kept up. Our room had a musty smell and the furniture was peeling and the box springs sheet was ripped. I stayed in a corner suit and expected a nice room. […] I was disappointed. Read moreGenuine Expedia guest review
hotel staff went above and beyond! Excellent customer service!Genuine Expedia guest review
"Nice hotel close to Sea World"
Everything was great except our room can connect or open up to an adjacent room. The sound proof was horrible to that adjacent room.Genuine Expedia guest review
"Hyatt Regency - Mission Bay"
Great hotel. Great amenities. Could not ask for a better place to stay. Highly recommend this to anyone traveling to San Diego.Genuine Expedia guest review
"Definitely not worth the money"
I have stayed in many hotels and this clearly was one of the worst. I had reserved a waterfront suite. Check-in process was not that bad and staff was courteous. However, the room smelled really bad. Even my four year son noticed the foul smell. I have never smoked, so i thought maybe it was a smoking room once. I requested a room change which was promptly […] granted. The other room was a little better but still did not feel fresh. The carpets were very dirty. We did not feel like we were in a suite. It felt more like a cheap motel room. The resort package supposed to come with free Wireless Internet but it could only get it work for 10 minutes and it was slower than the dial-up. To top it of they charge $29 for parking per day. That i think is outrageous. Overall extremely disappointed. Don't waste your money here. There are much better places to stay in San Diego. Read moreGenuine Expedia guest review
"Nice Location But Pricey"
The best part about this hotel was the pool otherwise it is very expensive for what you get plus they tack on expensive parking fees and resort fees and the food is expensive. Great location but overpriced for the actual amenities in the hotel.Genuine Expedia guest review
If you want to relax this is the place. Spent 9 days en enjoyed it.Genuine Expedia guest review
Parking staff horrible. When we arrived 5 staff walked by and said nothing.Genuine Expedia guest review
"Nice hotel over all."
It was very nice relaxing experience. The spa staff was great!Genuine Expedia guest review
Front desk and housekeeping staff were very friendly and helpful. The room and cabanas were a little aged from normal wear and tear, but the view was awesome and totally made up for it. The service from the poolside bar/restaurant needs improvement as the customer service there was lacking. Very family friendly and would definitely stay again.Genuine Expedia guest review
"Very nice hotel I would recommend it to anyone."
Went sailing for the very first time really enjoyed that.I really enjoyed my room could sit out on the balcony and enjoy the view.Genuine Expedia guest review
Positive- Great room, great view, great staff. It was a nice stay. We ordered room service and didn't receive it all. We called down and they corrected it right away and took it off the bill. Negative- parking is expensive, wifi is confusingGenuine Expedia guest review
"Beautiful bay views close to Sea World"
Comfort & luxury with very accommodating staff. Beautiful seaside setting with great views. Difficult & very crowded parking area with a large parking fee.Genuine Hotels.com guest review
"Nice hotel with beautiful views"
Great experience. Don't feel you should be charged for parking when you're paying to stay at a hotel. Had a great time except for trying to get in hot tub at pool - way too many little kids in there!Genuine Expedia guest review
"Nice hotel and grounds"
The room was nice, but only on the 3rd floor and next to the elevator. It was the noisiest room we have ever stayed in that was not on a busy street. Whatever equipment was below us made the loud noise. The hotel clerk said we had requested a king size bed and that was the only room available. We will not return.Genuine Expedia guest review
"Parking lot price"
They charge too expencive for parking space it was self parking $30Genuine Expedia guest review
"Incredible staff, incredible view and room."
First of all, I got confused on my booking dates and we arrived 4 days after my reservation. We were a no-show and charged for the room. The front desk clerk said hold on a minute and got on the phone. After a few moments he gave me the news that they will give my the same room I asked for, with the same view and credit our one-night stay. We would […] only owe for incidentals. The front desk person is named Clayton...awesome. Also, the self-parking was being re-done, so we received valet parking for the self-parking rate. The suite was fantastic with a beautiful view of the dock area. We sat on the balcony and watched a beautiful sunset. The next day we used the wonderful pool and spa. The bellmen were helpful and got out luggage and car to head back home. That's when I discovered I had left my iPad in the room. Really, I'm normally more organized than this makes it appear. I called the hotel and after getting in touch with security and housekeeping, they had my iPad. It'll be arriving Fed Ex on Wednesday. I pay for shipping, of course. What fantastic customer service and honesty! Read moreGenuine Expedia guest review
it was really nice, except for the elevators issue.Genuine Hotels.com guest review
"Great Location ."
My Wife and I liked the hotel and the beautiful location on Mission Bay. We where not happy with the added parking and resort fee , for a total of $45. thirty dollars per night to park is to much, and the resort fee should be added to the room rate at Hotels . com.Genuine Hotels.com guest review
I would definitely not classify this hotel as a 4 star. We were in the "Garden Wing". Open ceilings led to seagull feathers and poop all over the hall on the way to the room. One morning there was some form of guts on the floor as we left our room. There was no place other than the room to sit in comfort. The lobby was cold both physically and in appearance. […] The room was dusty and had peeling wallpaper in the bathroom. There were other areas of the hotel that might have been nicer, but we can't testify to that. Read moreGenuine Expedia guest review
Hotel was a disappointment. We had to request a room change because they gave us a room by the pool area which was very noisy. The room was dirty. The premises not kept up. There was very little self parking space available so we had to do valet.Genuine Expedia guest review
"Nice Hotel Awesome Staff!"
Upon check in the staff member thought ahead and moved us from our original schedule room to one that would be away from parking lot construction!Genuine Expedia guest review
The staff are very friendly polite and not only that they all had smiles . Very helpful . Room was nice the view of the bay was priceless family friendly as well . We love staying here the kids love the pool . Only down side they need more resturants on site and another bar but over all a wonderful place to stay.Genuine Hotels.com guest review
"Great place to stay"
We came here for the junior tennis tournament. The location was very close to the Barnes tennis center. If anybody comes here for Sea World, it's perfect location as well. We stayed at the club room, and the view from the room was outstanding. We enjoyed the snacks and the continental breakfast from the Regency club. They serve the Starbucks coffees, […] so I loved it. This hotel has a beautiful and well maintained ground that it would be a lot of fun to come and use the pool when weather is super hot. This hotel gets a lot of ocean breeze. Overall it's a great place to stay. Read moreGenuine Hotels.com guest review
Was pleasant stay. Nice atmosphere. The grounds were clean and well maintained. I liked the pool area for relaxing. The SWIM bar and restaurant was a bit noisy, but overall pleasant.Genuine Expedia guest review
For nearly $160.00 a night, this hotel in my opinion was just OK. Not nearly worth the price that they charge. Not to mention the resort fees that they tack on at the end of your stay and the $29 a day/night parking. The room wasn't that great by a long shot. Considering that it was the Hyatt, this hotel was just mediocre. Sorry but for $420-$450 for […] 2 days, my family of four and I were left unsatisfied. I expected more and we probably wouldn't stay here again. Read moreGenuine Expedia guest review
"Very very relaxing place :)"
This place was such a great place to stay. We came from out of state and this just made us feel relaxed!! We invited friends over that lived in CA and they even though this place was really nice. Recommended!! But watch out for any hidden feesGenuine Expedia guest review
"Too close the airport"
We stayed in the suites building. There's a tower that appears to be newer but we didn't stay there so cannot comment about that. The room was remodeled in the past few years however the building itself is old. The room smelled musty like a cheap motel, there was a bag of half eaten fast food left on the patio outside the patio door in plain site that […] smelled gross, so we just closed the door and the curtains. The TV did not work, just static, after looking a bit, I found the cable was disconnected, it was stripped out and would not stay connect to the wall. Obviously the staff or housekeeper doesn't even care to report. Also the room only comes with the basic shampoo and conditioner for the shower, if you want anything extra like slippers, room, or anything there's a card that you need to fill out and they will bring it to the room. Not would you would expect at a Hyatt. The worst thing is that the room is directly in the flight path of the airport and windows and room shakes as the airplanes take off. Seems like the planes stopped flying around 11:30pm, but started again at 6:30am sharp, so don't plan on sleeping early or late. The sea lions pretty much barked all night long and will keep you awake as well, however some people might find this charming, it gets old real quick. Read moreGenuine Expedia guest review
Very clean and staff very friendly. Great place for kids.Genuine Hotels.com guest review
I stayed at the bay view and it was beautiful. I loved the view so much I stayed in the balcony until 1:00 a.m. admiring the lights of the bay. As soon as I arrived I was thirsty. I was disappointed because there was no formal kitchen as I thought I saw on the rooms picture gallery. The refrigerator was small and did not cool properly. The worst experience […] was the drinking glasses. I thought they would be washed but I found them dirty with some sort of a spray cleaner on them. I wasn't sure it the glasses had a graphic decoration on them or if they were dirty. I didn't want to take the chance and took to running the water through them and saw the white stains disappearing. Then the elevators kept shutting down from 3 to 1 in service. Lastly, there were too many kids in the jacuzzi and too many people in the pool area. Read moreGenuine Expedia guest review
"Husban's birthday trip"
Wonderful hotel, staff was friendly and very accommodating. Would have been nice to have more choices to eat.Genuine Expedia guest review
"Great Resort - Everything was fabulous, but..."
The resort is great. The view (I had a corner suite) of the Pacific Ocean was fabulous. It was conveniently located right across from SeaWorld. The pools were great and the service was fantastic. All in all, there was nothing wrong with the facility or the service. The only bummer was the additional costs. I hate this. I hate being nickeled and dimed. […] Its a major pet peeve. I wish Hotels.com would make a notation of this when we reserve the hotel room. Here, they have a $19 resort fee that you pay on top of whatever the room is. Additionally, self parking is $29 per day and valet parking is $35 per day. So, you are going to pay another $48 per day on top of the room charge. That, all in all, is not that big of a deal. The hotel is certainly worth it—I just don't like the way they go about getting that extra $48. Just tell me about it upfront. Don't tack it on after the fact once I pull up. That drives me nuts. Read moreGenuine Hotels.com guest review
We loved the view of Mission Bay! The sunrises and sunsets were phenomenal ways to start and end our days. I was disappointed that I had to request a coffee maker and that I had to remind the cleaning staff to replace the bath rug after cleaning.Genuine Hotels.com guest review
"Really nice pool and lay out."
Hotel is great as always. Only problem was front desk wouldn't let me get my Hyatt Rewards since I booked through you guys. They said it was because I paid you, not them. The time we stayed before they gave us credit on our Hyatt Rewards, so I think the front desk employees were incorrect.Genuine Expedia guest review
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