Reviewed by a Hotels.com guest on Feb 27, 2013
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"Good Value for the money"Reviewed by a Hotels.com guest on Feb 26, 2013
The location is good. It is next to the subway, train,street cars and bus stop. It is easy to get to the down town or the castle from there. One big compliant is that on Hotel.com and the hotel web site it advertises the pool area. I went there for the first time 2 years ago and was told it was under repair. Returned 4 times since over a two year period and still no pool. One of the staff members told me there are no plans to repaired the pool. Fine but it should be taken off the advertisement.
"Spa and hotel combo, great place to relax"Reviewed by a Hotels.com guest on Feb 25, 2013
I wiil go back again if I am in the area
"close to subway"Reviewed by a Hotels.com guest on Feb 18, 2013
Only one minute from subway station. The neighborhood was not great but I didn't feel dangerous at night. Room was clean. Hotel staff were helpful.
"Best location"Reviewed by a Hotels.com guest on Feb 17, 2013
Best location at the heart of the city, clean hotel with friendful staff, worth to stay there .
"Beautiful view, not 5-star service"
I booked this room because I wanted a river view, and I was not disappointed. It was a full-on, gorgeous view and the hotel is in a great location. The lobby is beautiful, the rooms are nicely decorated, and the internet in the room was free, although there were not enough outlets to plug in a laptop and a cell phone charger at the same time without […] unplugging something else. I had also read about the wonderful beds but found mine to be sagging and not as comfortable as I expected, though the pillows were great. Also, for some reason the shower worked the night I arrived but not the next morning, and when I reported this at checkout, the front desk did not apologize or even say they would look into it until I mentioned it twice. The room service was okay but not a lot of selection, and it took over 45 minutes (and a 2nd phone call) to get it delivered. And both when I arrived at the hotel to check in and departed to check out, there was no one at the front door and I had to wait a few minutes before anyone showed up. So in my view, not a 5-star hotel in terms of service, though certainly very nice in every other respect. Read moreGenuine Expedia guest review
"Great location, fantastic view!"
From the city map you cannot tell the PERFECT location of this hotel. The views from our room were incredible day and night: the Chain Bridge, the Danube and the castle on the Buda side. Everything you want to see is in walking distance. Would choose it again!Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Best Hotel we stayed in!"
Centrally located, the staff was excellant and always ready to assist. However, the breakfast brunch was nearly $40 for each person. - we ate out for breakfast.Genuine Hotels.com guest review
"Great hotel"
What a great hotel. Fabulous location and wonderful service. We really enjoyed our stay. By the way in room internet (free wi-fi) is now included. Liked the fitness center too.Genuine Hotels.com guest review
"Excellent"
From the location - on the Danube next to the Chain Bridge - to the spacious, clean and very comfortable room - to the impeccable service. Simply a great hotel. It gets my recommendation without any reservations.Genuine Expedia guest review
"Perfect in every way"
Wonderful hotel, staff and location. Spectacular view of the Danube and the Chain Bridge, especially at sunset. Very comfortable beds. Highly recommend. Would absolutely stay here again.Genuine Hotels.com guest review
"one of the best in all europe"
from the minute we checked in and were given a free upgrade to the penthouse with executive club privileges, we knew we were in for a special stay.... this is truly a five star hotel and we have been in hotels all over europe for many years..... the service was unparalleled, particularly from judith, troy and the concierges...the view from our room […] of the danube, the chain bridge and the castle should have been a tourist stop, as was the location, ...a perfect 5 night stay in one of the best!!! Read moreGenuine Hotels.com guest review
The central location is perfect for all sightseeing. The staff took care of every need. We were very impressed and would stay there every time.Genuine Hotels.com guest review
"Outstanding hotel with great service"
We had a beautiful room with a fantastic view of the Danube River and the Famous Chain Bridge. All of the services were excellent especially the consierge advice and booking.Genuine Hotels.com guest review
"Sofitel Chain Bridge Budapest"
Absolutely wonderful hotel. Very upscale, staff friendly, accommodating and attentive . Hotel location witin walking distance of Many attractions, restaurants (although I ate most of my meals at the hotel). The hotel's breakfast buffet was incredible and the food at the bar and restaurant was great. I was lucky to get a great promotional rate through […] Hotels.com Read moreGenuine Hotels.com guest review
"Everything was great."
My room had a wonderful view of the Chain Bridge that was great especially at night. English was widely spoken and everyone could not do enough for me. I mentioned that it was my anniversary and returned to my room to find champagne waiting. Everything was top class. I spent three wonderful nights there in May 2011.Genuine Expedia guest review
"Fabulous location"
Perfect location - withing walking distance of shopping and restaurant area. Great concierge service - recommended a fabulous restaurant. Also ate brunch in the restaurant hotel, which was delicious. Sat in the cafe for a late afternoon snack and that was wonderful. Staff was helpful and courteous. Room was large, as was the bathroom. Our room had 2 […] queen size beds which was perfect for 3 gals. The price was very reasonable as it was off season (February) Read moreGenuine Expedia guest review
"Wonderful location"
This hotel is in the heart of all the landamrks in Budapest, right on the Danube. this is probably the best area in the city. the room was excellent, as were the bed and the quality of the internet. definitely a great hotel for the price.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Perfect location!"
This hotel is in a very nice location. As one can easily tell, it is by the Chain Bridge and when you step out at night, you will see the beautifully lit castle on the other side of the Danube. It is at the starting point of the Vaci shopping street and the surrounding area is quite pleasant and safe (especially since all the high end hotels like InterContinental […] and Four Seasons are right next to Sofitel). The room however seemed a little small and subtle touches such as replenishing tea bags daily were absent, which was a little disappointing because you would expect perfection from a five star hotel. Also, the in-room safe was malfunctioning. However, overall it was a very pleasant experience and I would definitely stay with Sofitel again. Highly recommended. Read moreGenuine Expedia guest review
"Would recommend"
This hotel was very good. Hotel staff went above and beyond to provide help with delayed baggage and provided good advice regarding places to eat. They did charge for the internet which was quite steep. Very good location - would absolutely recommend and stay again upon return to Budapest.Genuine Expedia guest review
"Wonderfull"
we had great time in Sofitel Chain Bridge Budapest. it was in the city center and easy to go to the touristical places with a little child.Genuine Expedia guest review
"hotel great, super"
hotel great, superGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Sofitel Budapest Chain Bridge - great location"
Great Location & beautiful Lobby. We had a room with an amazing view of the river. The room, however, was dated and dingy. The carpet was old and stained, the walls had scuff marks all over & the towels were frayed. The shampoo, conditioner etc. was high quality but they did not give us any lotion. Breakfast was also extremely expensive. The rooms in […] the hotel need to be updated to make this a 4 star hotel. Read moreGenuine Hotels.com guest review
"Excellent location"
This hotel is in a great location. Walking distance to Basilica, Andrassy utca, the Parliament, Royal Palace, Mathas church, etc. We could see the Chain Bridge from our room. It looked beautiful at night. Unfortunately we could see only a fraction of the Royal Palace across the Danube. The hotel was clean, our room was quiet, the bed was comfortable. […] Breakfast was terribly expensive, not worth that much money. The consierge service was very good. We got great advice, maps, directions, reservations, I can only praise the quality of their service. Read moreGenuine Expedia guest review
"Excellent location"
My only complaint about the Sofitel Budapest is that the mattresses need to be replaced. While the bedding looks cushy and inviting, both mattresses had indentations where ones booty lies, which can cause a bit of a back ache when you first wake up. Other than that, everything was good. Would have preferred perked, no instant coffee in the room.Genuine Expedia guest review
"Definite Tourist Trap"
I've stayed many times in 5 star hotels, and this for certain was not a 5 star hotel. Customer service was good, but the rooms were outdated and not nearly worth the price. All of the amenities were extremely overpriced and piecemeal. Whereas most 5 star hotels take care of their customers, this hotel expects an exorbitant fee for every service rendered […] (internet, breakfasts, premium television, etc.) so do not expect to relax without paying individually (and inconveniently) for each aspect of your stay. The hotel was centrally located, but there are other, cheaper and more up to date hotels closer to the main boulevards and tourist areas. Do not waste your money on this hotel, the extra dollars you pay above four star hotel will only buy you the opportunity to pay for additional services and comfort as they continually surprise you with each additional option. Read moreGenuine Hotels.com guest review
"Excellent hotel, location & price!"
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"Amazing view, excellent service"
Check-in was a pleasant surprise. The hotel policy indicates the check in time from 2 pm, and we arrived around 10 am just to drop our suitcases at the reception. The extremely friendly and helpful receptionist, on her own initiative, arranged for us to check into our room already at 11 am. Excellent service and a treat for us after a long overnight […] flight. The rooms are nicely decorated and the best thing is the amazing view of Danube and The Castle. Bathroom is clean and modern, with a bathtub. Location couldn't be better as it is right next to the walking district and main shopping street in Budapest. I would definitely stay there again next time in Budapest. Read moreGenuine Expedia guest review
"Nice hotel, fantastic location"
The lobby, restaurant, and location were fabulous. The room itself was a little dated, the bed was comfortable and clean. Easy walk to many sites, bars, restaurants. Did the hop-on and hop-off bus, great way to see the highlights.Genuine Expedia guest review
""Great location for several days in Budapest""
Quiet room with beautiful view of the Danube. Plenty of towels and hot water. Breakfast too costly in comparison to the wonderful meals found locally just around the hotel. There really should be options for breakfast for the light eater.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Sofitel Budapest Chain Bridge"
The hotel was in a perfect location, approximately a 3 minute walk to the Chain Bridge overlooking the Danube River and to the Old Town. Upon arrival we were upgraded to a small suite which was very spacious with a sitting room. The bathroom was very large with a separate tub and shower and appeared to be recently upgraded. The concierge was extremely […] helpful as were the staff at the front desk. Everyone spoke English which was very helpful to us. Would not hesitate to stay at this lovely hotel again. Read moreGenuine Hotels.com guest review
"Softel Chain Bridge in Budapest"
Location-Location-Location! Close to everything in walking distance.Genuine Hotels.com guest review
"great hotel, but it's 2010, most people need Internet for travel"
Absolutely ridiculous that they have wireless for an astronomical cost per day. And no free internet of any kind. So basically you are staying in a luxury hotel, but you have to go to a computer lab to look anything up.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"A beautiful hotel in a beautiful city."
Stayed in July 2010 for 4 nights. Booked a room with a Danube view, but they upgraded our room to a 3-room suite during check-in. Outstanding hotel in a very convenient location with a great view of Danube and Chain Bridge. Excellent service throughout.. The hotel restaurant "Paris" was excellent and the price was very reasonable with an outstanding […] service by the staff. Read moreGenuine Expedia guest review
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"Great for exploring Budapest with a family"
We stayed at the Sofitel during a three-week road trip across Europe and it stands out for a couple of reasons. First, it offered the most comfortable bed of our trip. And second, the location is second-to-none. Particularly as we were travelling with our 1-year old, it was very important that we could explore Budapest in the most painless way possible. […] The Sofitel is a hop, skip and a jump from the centre and a nice stroll across the bridge to Buda Castle. The staff was also great with our son and he slept very soundly in the baby cot (another plus: when the curtains are closed the room is really dark -- great if you're hoping your little person will have a bit of a lie-in). The only thing I would caution about is the parking situation -- it was extremely expensive to park our car for two nights and while we had a great deal on the room, the cost of parking plus two mornings of breakfast made the hotel much more expensive than we thought it would be. But beyond that it was a wonderful place to stay and we would do it again in a heartbeat. Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Perfect way to enjoy Budapest in style"
Simply one of the best hotels I have ever stayed in. Service is truly 5 star, as are the location, restaurant, spa and most impressive of all, the view of the Chain Bridge and Danube.Genuine Expedia guest review
"Central location"
Very good hotel in central location for sight seeing and resturants. Beautiful view of the river.Genuine Expedia guest review
"Perfect for a romantic stay"
The staff at the Sofitel Budapest are beyond compare. Nothing was too much trouble for them and they all genuinely were interested in making our stay the most enjoyable possible. It was clear to us that every staff member of the hotel LOVES their job. I've never seen this in any hotel before. The food is also excellent. And the views of the chain bridge […] and the castle were very romantic. The room was very comfortable, immaculate, and well-appointed. We also enjoyed the massages at the spa very much. Everything was Just Right. Read moreGenuine Expedia guest review
"Excellent, excellent hotel - highly recommend."
I cannot say enough good things about this hotel. From the moment we walked in the staff were exceptionally helpful and friendly. We asked for restaurant recommendations and the receptionist and the concierges were all brilliant at recommending somewhere. They gave us easy, clear directions and knew what we wanted from a restaurant and they all delivered. […] We asked about the best places to go and the best way to do things and they were always helpful and knowledgeable. We bought tickets for attractions through their business centre and metro tickets. We booked a massage at the Gellert Spa through them too. The room was immaculate and the views are simply stunning. The best views in Budapest. Unlike some hotels tea and coffee facilities were provided so we could make a cup of tea in the morning which is very important to me. They also provided a bottle of water for each of us on arrival which was a very nice touch. Bath robes and slippers were provided which were useful for visiting the hotel spa. Again this was excellent. I would highly recommend this hotel to my friends, indeed I've already told everyone that will listen! I will be looking for Sofitel in the future wherever I travel. Read moreGenuine Expedia guest review
"A favorite spot in Budapest"
My husband and I regularly travel to Central and Eastern Europe. The Sofitel is our special "splurge" when we travel through Budapest. This is a wonderful hotel with a friendly and ready-to-help staff. We spend the extra $$ to have a river view room. It's a treat worth indulging in and the rooms are comfortable and well-appointed enough to intice you […] to stay in and simply enjoy watching the river run by. When you're ready to go out, though, you are just steps away from the Vaci Utca, St. Stephens, the Funicular across the bridge that takes you quickly up to Buda's Castle Hill, and a variety of restaurants and markets to suit any budget. My husband and I love this hotel! Read moreGenuine Hotels.com guest review
"The best hotel I have stayed in!"
There was nothing about the quality of the hotel, the staff, the food or the location that I could fault. It was perfect in every way. I give it 15 out of 10. Congratulations Sofitel - superb!Genuine Expedia guest review
"Great hotel, great service."
Stayed for 3 nights in the Sofitel Chain bridge with my girlfriend and we were very happy with the hotel. We were lucky enough to get upgraded to a room on the top floor with great views and with access to the sofitel club lounge. The staff were very friendly and could not do enough for us. The location was great only a short walk from a number of shops, […] cafe's and restaurants. The room was a little small but very nice and had everything you could need. Read moreGenuine Hotels.com guest review
Location is good...Nice view of Danude River..But housekeeping is not up to standardGenuine Hotels.com guest review
"Best hotel in town!"
Amasing hotel and service, with centre location! Room as splendid with great amenities. Lounge access is definitely worth it.Genuine Expedia guest review
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