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Select a trip type to see only those reviews
| Trip type | Number of reviews | Average rating |
|---|---|---|
| All Trip Types | (54) | 4.0 |
| Business | (15) | 3.9 |
| Romance | (6) | 3.7 |
| Family | (3) | 3.7 |
| With Friends | (8) | 4.5 |
| All Others | (22) | 4.1 |
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
| Check-in time is | 3 PM |
| Check-out time is | Noon |
| Pets not allowed |
Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
A complimentary brekafast buffet is served each morning.
Market Stand Café - With downtown views, this casual café serves American cuisine, including soups, salads, and sandwiches. Open for breakfast, lunch, and dinner.
The Deli Store - Offering snacks, beverages, and such light fare as salads, hot and cold sandwiches, pizzas by the slice, and ice cream. Open from early morning until late evening.
Big Bar on 2 - This bar with a large lounge area and flat-screen TVs serves beer, wine, cocktails, and appetizers from midday until late night.
Guests enjoy an indoor lap pool and seasonal outdoor sundeck. The adjacent, glass-enclosed fitness room offers free weights, stationary bikes, stair climbers, and treadmills. Guests also receive complimentary access to a health club two blocks away.
Ice-skating is available at the CoreCom Ice Haus, two blocks from the hotel. Eight miles away, the Raymond Memorial Golf Course has an 18-hole, par 72 championship course designed by Robert Trent Jones, Sr.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
1 or 2 beds. Wireless Internet access. Voice mail. TV with pay movies. Coffeemaker with complimentary coffee. Iron/ironing board. Hair dryer.
All rooms include All rooms include1 or 2 beds. Wireless Internet access. Voice mail. TV with pay movies. Coffeemaker with complimentary coffee. Iron/ironing board. Hair dryer.
All rooms include Accessibility featuresOne king Grand Bed. Wireless Internet access. TV with pay movies. Voice mail. Coffeemaker with complimentary coffee. Hair dryer. Iron/ironing board. Turndown service available.
All rooms include Accessibility featuresOne king bed or two double beds. Wireless Internet access. TV with pay movies. Voice mail. Coffeemaker with complimentary coffee. Hair dryer. Iron/ironing board.
All rooms include Accessibility featuresTwo double beds with pillowtop mattresses. 300 square feet. Complimentary premium channels, coffeemaker, and dial-up and wireless Internet access (surcharge for both). Large desk with rolling chair. Refrigerator available on request (surcharge).
All rooms include Accessibility featuresReviewed by a Hotels.com guest on Nov 22, 2009
This guest did not leave a comment.
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out of value="5"Reviewed by a Hotels.com guest on Nov 13, 2009
This guest did not leave a comment.
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out of value="5"Reviewed by a Hotels.com guest on Oct 15, 2009
This guest did not leave a comment.
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out of value="5""Great Service"
Reviewed by a Hotels.com guest on Sep 2, 2009
After having read some of the other reviews of this hotel, I was concerned about the service we would receive. Our experience was far different than many of the reviews. We received excellent service throughout our entire 2 night stay- from the people at the desk to the servers at the restaurant to the maintenance people, everyone went out of their way to ensure our stay was wonderful. I would recommend this hotel to anyone!
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out of value="5"Reviewed by a Hotels.com guest on Aug 26, 2009
This guest did not leave a comment.
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out of value="5""Acceptable, but maybe a bit on the expensive side for what you get"
Reviewed by Ed of Mansfield on Aug 26, 2009
The hotel room & public spaces were acceptably clean. However on the last night housekeeping didn't get around to our room until after 6pm. The staff was pleasant and helpful. Much of the attached spaces for the convention center were under construction/renovation. The hotel charged extra for WiFi access, and even the charges in the business center seemed to be a bit on the high side. The room was next to the elevators and their running all the time sounded like jets taking off. The key card system may be a bit dated and needs to be adjusted/replaced. I had to have my card reprogrammed twice in a four day stay
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out of value="5""Nice Hotel, but is it worth it?"
Reviewed by a Hotels.com guest on Aug 17, 2009
This Hyatt is like any other - very clean, well kept, etc., but unless you book early you will pay through the nose. There is a Crowne Plaza accross the street that I found as convenient, with a bar, a Max & Erma's restaurant, and in room refrigerator for about half the price. My biggest complaint about the Hyatt was that the A/C blew directly on to my head as I sat at the desk and worked on the computer. I would recommend this hotel, but only if you get a good price.
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out of value="5""Less than great!"
Reviewed by a Hotels.com guest on Jun 24, 2009
Cranky staff, uncomfortable beds, steep prices, less than clean and an all around UN-Stellar experience.
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out of value="5""Overpriced for a really small room!"
Reviewed by C. of TM on Jun 17, 2009
Our room was triangular, which made it very small and very cramped. There was mold around the inside sink rim. No fitted sheets, which meant the sheets rode up in the middle of the night. Housekeeping knocked on our door at 9:15, and again at 10:30. Perhaps the response of "No, Thank You" at 9:30 wasn't sufficient to make them believe they should wait until check-out. The staff questioned our valet parking payment, (made in cash)twice....the first time was OK, since we were checking in, at checkout, the person asked, very suspiciously, who exactly we paid. I thought they should have marked us "Paid" at check-in, since we showed receipt, and not treated us like we were trying to rip them off for such a small amount after we spent a lot of money a night on a room. Customer service at the desk was truly lacking. The best service came from the valet parking, very polite and very informative, but they should be wary of encouraging taxi travel (fine going, a nightmare returning). Of course, the bartenders were also very nice. If I only needed someone to park my car and serve a drink this would have been perfect!
Overall Rating
out of value="5""Very good hotel"
Reviewed by a Hotels.com guest on May 26, 2009
Only complication was that the room initially provided was incorrect (double instead of king). But it was fixed courteously and promptly. Best in-room service hotel food I've had.
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out of value="5"Reviewed by a Hotels.com guest on Apr 25, 2009
This guest did not leave a comment.
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out of value="5"Reviewed by a Hotels.com guest on Mar 25, 2009
This guest did not leave a comment.
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out of value="5""Could this have been layed out any more confusing?"
Reviewed by Greg of New Philadelphia on Mar 18, 2009
This place just seems like they have added on again and again without considering the overall layout. The elevators were slow and we took the stairs a lot. And I've never paid for internet, but this is the first hotel that was trying to charge for it. Other than that, it was a great hotel catered more for business than family.
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out of value="5""Wow...not worth it"
Reviewed by Greg of Toledo on Mar 15, 2009
Booked 2 nights at the hotel. Looked nice, until we got to the room. It looked outdated and smelled like old stale smoke. The check-in staff was rude and the room wasn't fully cleaned! We stayed the first night, reported all the problems and are in the process of getting a refund since we didnt stay the 2nd night and were not pleased the first night.
Overall Rating
out of value="5""GREAT LOCATION"
Reviewed by a Hotels.com guest on Feb 27, 2009
FOUND OUR BEST PRICE THRU HOTELS.COM.....IT WAS ABOUT A 25% DISCOUNT. THE HOTEL IS ATTACHED BY A CATWLK TO THE CONVENTION CENTER, OTHER HOTELS, RESTUARANTS, AND THE RITZ CARLTON. ITS RIGHT DOWNTOWN, IN A SURPISINGLY BEAUTIFUL, COSMOPOLITAIN CITY CENTER.
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out of value="5""On the fence"
Reviewed by a Hotels.com guest on Feb 21, 2009
I would recommend the hotel based on the location and convenience to the venue we were attending however; from the photo's and the Hyatt name and reputation I expected cleaner accomodations,(there were actually leaves and hair in our room) the carpets are in desperate need of cleaning, the hotel maid staff leave soiled sheets in the hallways on the floors which is some serious cross contamination, and dishware as well sits on the hall floors. The hotel lobby and other ammenities are second to none but leave your expectations at the lobby when it comes to your room.
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out of value="5"Reviewed by a Hotels.com guest on Oct 29, 2008
This guest did not leave a comment.
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out of value="5""Positive for Room value; Negative for Cost of parking car"
Reviewed by Bonita of Birmingham on Oct 8, 2008
Conveniently located downtown near Capital buildings. Good restaurant with healthy menu on premises. Negative: Parking car overnight is outrageously expensive for city the size of Columbus.
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out of value="5"""Outstanding""
Reviewed by Jaime of Columbus on Sep 10, 2008
Excellent service!! Rooms were Great!!
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out of value="5""great location to multiple areas of Columbus"
Reviewed by a Hotels.com guest on Sep 10, 2008
hotel had a very nice bar with great staff
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out of value="5"Reviewed by Matt of Lexington on Aug 27, 2008
This guest did not leave a comment.
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out of value="5"Reviewed by a Hotels.com guest on Aug 25, 2008
This guest did not leave a comment.
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out of value="5"Reviewed by Sally of Columbus on Jun 26, 2008
This guest did not leave a comment.
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out of value="5""Great room for the money"
Reviewed by Sylvia of Charleston on Jun 12, 2008
Overall we were very happy with the hotel and room. The thing that needs urgent attention is the service in the restaurant at breakfast time. The queue was out the door and there was a half hour wait even though half the tables were empty and set up. This was crazy as it was a buffet breakfast.
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out of value="5"Reviewed by a Hotels.com guest on May 21, 2008
This guest did not leave a comment.
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out of value="5""great visit"
Reviewed by a Hotels.com guest on May 9, 2008
Great service, everyone was exceptionally nice and helpful. Next to arena great location some nearby places to eat. Highly recommend.
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out of value="5""Excellent Place to Stay"
Reviewed by Bryan of Grayson on Apr 5, 2008
The Hotel had all the amenities we needed. We had many choices to dine without having to leave the hotel. I would definately recommend to all my friends to use hotels.com.
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out of value="5"Reviewed by Richard of Defiance on Mar 24, 2008
This guest did not leave a comment.
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out of value="5""Great service and great rooms"
Reviewed by Molly of Whitehouse on Mar 20, 2008
I had originally asked for a smoking room online and they did not give us one, but upon calling down to the front desk, they promptly found us another room with smoking allowed and even brought us the new keys up to our room in amatter of a minutes. No fuss over any of it! They have amazing room service as well!
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out of value="5"Reviewed by a Hotels.com guest on Mar 10, 2008
This guest did not leave a comment.
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out of value="5""close to the expo"
Reviewed by george of delray beach on Mar 5, 2008
close to the expo an the gym
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out of value="5""Great Views"
Reviewed by Julie of Newark on Feb 24, 2008
Upon arriving they put reserved a room on the 9th floor, but since it was a special occasion we asked if we could be up higher preferably facing Nationwide Arena. They put us on the top floor at the far end of the hotel. Literally the highest closest room to Nationwide. It was beautiful. Snow covered everything and it was just neat to see a big city like Columbus at night time.
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out of value="5"Reviewed by a Hotels.com guest on Feb 13, 2008
This guest did not leave a comment.
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out of value="5"Reviewed by a Hotels.com guest on Feb 4, 2008
This guest did not leave a comment.
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out of value="5"Reviewed by a Hotels.com guest on Jan 29, 2008
This guest did not leave a comment.
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out of value="5"Reviewed by a Hotels.com guest on Jan 28, 2008
This guest did not leave a comment.
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out of value="5""Outstanding Hotel"
Reviewed by Eric of North Carolina on Dec 27, 2007
Nice restaurants, excellent service, would recommend to others.
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out of value="5"Reviewed by a Hotels.com guest on Dec 10, 2007
This guest did not leave a comment.
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out of value="5"Reviewed by a Hotels.com guest on Dec 5, 2007
This guest did not leave a comment.
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out of value="5"Reviewed by a Hotels.com guest on Nov 28, 2007
This guest did not leave a comment.
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out of value="5"Reviewed by a Hotels.com guest on Oct 31, 2007
This guest did not leave a comment.
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out of value="5"Reviewed by a Hotels.com guest on Oct 23, 2007
This guest did not leave a comment.
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out of value="5"Reviewed by a Hotels.com guest on Sep 18, 2007
This guest did not leave a comment.
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out of value="5"Reviewed by a Hotels.com guest on Jul 23, 2007
This guest did not leave a comment.
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out of value="5""Great Hotel!"
Reviewed by Kelly of Michigan on Jun 28, 2007
This was a beautiful hotel with beautiful rooms. It suited our purpose perfectly, since we were in town to attend a two-day event at Nationwide Arena. The service was good and the staff was friendly. I would definitely stay there again.
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out of value="5"Reviewed by a Hotels.com guest on Jun 15, 2007
This guest did not leave a comment.
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out of value="5"Reviewed by a Hotels.com guest on Jun 8, 2007
This guest did not leave a comment.
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out of value="5"Reviewed by a Hotels.com guest on May 22, 2007
This guest did not leave a comment.
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out of value="5""Good Hotel, Slow elevators"
Reviewed by Bum of Ohio on May 2, 2007
I really liked the hotel, but felt it could have been better. The room was very nice and the beds were the most comfortable i have slept in for a long while. The only bad thing wasw that the Hotel has 20 floors and the elevators were so slow it took 15 minutes to ride one down or find one that was empty enough for me to fit on. I ended up having to hike down 14 floors to get to my meeting on time.
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out of value="5"Reviewed by a Hotels.com guest on Apr 24, 2007
This guest did not leave a comment.
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out of value="5"Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews