All hotels in New York, New York, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights hereOne United Nations Plaza, New York, NY, 10017, United States of America, ‏‎800-491-6126
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3.8 / 5Good

Score breakdown (from 1,510 reviews)

Average rating for:

  • Cleanliness
    4.0
  • Service
    3.9
  • Comfort
    3.9
  • Condition
    3.6
  • Neighborhood
    4.2
4.0 / 5Excellent
"great stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Good room for the price, close proximity to grand central station, quieter neighborhood. Better than expected for price and hotel in nyc. Excellent service. We had an issue with our bedding (allergic to down) at 11 pm and they promptly dealt with it and went over and beyond what we would have expected.
Genuine Hotels.com guest review
1 night romance trip Dec 27, 2014
A Traveler
US
5.0 / 5Outstanding
"can't beat the price for this quality"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
I stayed for the christmas weekend with my boyfriend and you just cant beat the holiday price for the quality of the hotel. The lobby was beautiful, bell/desk service was great - valet parked my car for me (very pricey $48/day), the room was pretty bare and simple but had a TV and a view of the water which I love. Can't beat it for the price!
Genuine Hotels.com guest review
1 night romance trip Dec 20, 2014
Brittney
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    5.0
  • Condition
    -
  • Neighborhood
    3.0
We booked the hotel because of the pool, but were told on arrival that the pool has been closed since 4 months. After some tough negotiation, the hotel manager offered us an upgrade into a nice big suite. Overall the staff competence is rather limited (room service worked only occasionally). It's an ok hotel, but nothing extraordinary.
Genuine Venere guest review
Other trip Jan 1, 2015
A Traveler
US
5.0 / 5Outstanding
"replace the used wine glasses and repair the ice m"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The stay was great-Good safe location, Bell Captains were outstanding-even more so in the rain- my negatives were the wine glasses were not exchanged -they were replace back as if they were clean and the ice machine was several floors down and it was broken -never was repaired doing the four day stay-front desk pretend ed to not know the machine was not in service
Genuine Hotels.com guest review
4 night business trip Dec 6, 2014
john A
US
4.0 / 5Excellent
"One UN NY Hotel"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
The hotel is very nice, the room was great. The problems I had with the room was that the hot was was a not very hot & the sofa in the room was just nasty with stains.
Genuine Expedia guest review
Other trip Dec 29, 2014
Dwayne
US
4.0 / 5Excellent
"Beautiful views and great location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
Older hotel that needs updating but in a beautiful location. I stayed on the 31st floor Felix king with a view of the east river and Midtown. One of the most amazing views ever! My bed squeaked, bathroom paint was peeling, shower was outdated and hallways are just ugly. But I had a great stay, otherwise.
Genuine Hotels.com guest review
10 night business trip Dec 16, 2014
michael
US
4.0 / 5Excellent
"Great choice for our holiday get-a-way"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Aa beautiful lobby, a solid four star hotel, safe location, easy access to Grand Central, room had incredible views of East River, UN, Empire State Bldg and Chrystler Bldg. Quiet.
Genuine Hotels.com guest review
6 night romance trip Dec 19, 2014
John
US
5.0 / 5Outstanding
"Great!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great location and very nice hotel inside and out.
Genuine Hotels.com guest review
3 night romance trip Dec 18, 2014
Mathew
US
3.0 / 5Good
"Good location."
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Very nice area in front of UN, short walk to NYU Hospital. Room needs to be remodel.
Genuine Expedia guest review
Other trip Dec 26, 2014
Jose
US
5.0 / 5Outstanding
"Great time in the city."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Absolutely loved the hotel. Great place at an affordable rate.
Genuine Hotels.com guest review
1 night family trip Dec 20, 2014
A Traveler
US
3.0 / 5Good
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
You 1st have to request a coffee pot. Everyday, we would have to call and request more coffee instead of the cleaning crew refilling when going through the room. There were no blankets in the room and there was also no refrigerator.
Genuine Expedia guest review
Other trip Dec 24, 2014
A Traveler
US
4.0 / 5Excellent
"great experience"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Great place. Friendly staff. Great location close to everything.
Genuine Hotels.com guest review
2 night family trip Dec 19, 2014
toranda
US
1.0 / 5Poor
"Hotel staffs lying"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
They are lying about their hidden costs. Hotel staffs were always arrogant.
Genuine Expedia guest review
Other trip Dec 23, 2014
A Traveler
US
3.0 / 5Good
"view from the room is the best thing"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    5.0
View from room is the best thing about this hotel. It neends a face lift the maids can only do so much to hide the tired bathrooms
Genuine Hotels.com guest review
1 night trip Dec 17, 2014
Phillip
US
5.0 / 5Outstanding
"roomy rooms with great views"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Biggest rooms I've had in Manhattan and the rooms had great views. Happened to be in town with a number of protesters so getting a cab was difficult and the nearest subway was a bit of a hike in heels
Genuine Hotels.com guest review
6 night business trip Dec 8, 2014
Jacqueline
US
3.0 / 5Good
"Ehhhh"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
The hotel and the furnishings were old and falling apart. It is very far from everything if you are a theatre goer like we are. The staff were very nice.
Genuine Expedia guest review
Other trip Dec 21, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice home away from home"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
I am now a regular at this hotel. The single room is spacious, comfortable, with fantastic view of the river. The room service is prompt and good food too. I wish they have a coffee maker in the room though.
Genuine Expedia guest review
Other trip Dec 20, 2014
Ani
US
4.0 / 5Excellent
"Fine hotel close to UN."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
The staff were very accommodating, and a pleasure to interact with them. Room was clean, great view, could use some updating. Thought the room service menu expensive, particularly breakfast. Best hotel close to UN.
Genuine Expedia guest review
Other trip Dec 20, 2014
E
US
5.0 / 5Outstanding
"Excellent and highly recommended"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent experience from the moment I began the check-in process.
Genuine Hotels.com guest review
1 night trip Dec 16, 2014
Alexandra
US
5.0 / 5Outstanding
"Nice hotel within walking distance to Grand Centra"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The staff at One UN couldn't have been nicer or more helpful. The rooms are big and spacious for NY rooms and we had a great view of the river.
Genuine Expedia guest review
Other trip Dec 19, 2014
Holly
US
5.0 / 5Outstanding
"Great Experience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
In booking our hotel, we had no idea what to expect. The desk agent, Avery, was very friendly and he made sure our stay would be a memorable one. Our room had a terrific view of the Chrysler Building and the Empire State Building on one side, and the river and part of the United Nations on the other. The room was clean, the bed was comfortable, and the bath was very nice. Our trip was a great experience.
Genuine Expedia guest review
Other trip Dec 17, 2014
A Traveler
US
4.0 / 5Excellent
"overall good stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
stayed for a conference, the rooms were a little dated but I'm glad I requested corner room as the view made up for it. Limited late night food selection. Overall good marks
Genuine Hotels.com guest review
3 night business trip Dec 11, 2014
janice
US
4.0 / 5Excellent
"Comfortable hotel if you are on a budget"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
This Hotel was comfortable, and mostly clean. By that I mean little details of cleaning were missed such as dried water streaks from the shower on the trash can. Streaks on the windows and mirrors. This Hotel needs updating for sure. But still had some modern details. Updated modern furniture, and flat screen TV. Also the staff wasn't very friendly, but they also werent rude.There was a great view from our room floor 30. Also within walking distance to times square, central park, grand central station, rockefeller center, radio city music hall etc. I would definitely stay here again. I felt comfortable and satisfied for our weekend getaway, but I would have been disappointed in the quality if it would've been a special occasion like a honeymoon or something.
Genuine Expedia guest review
Other trip Dec 16, 2014
Caroline
US
5.0 / 5Outstanding
"very impressed"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Was extremely impressed with everything about hotel. Will definitely stay there again if the price is within my budget.
Genuine Hotels.com guest review
1 night trip Dec 9, 2014
Julian
US
4.0 / 5Excellent
"One UN review"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
The hotel is nice, and the elevators to the upper floors are very fast. For the cost of the room though, breakfast should be included. If you get a room on the east side, the view of the river and the UN are impressive.
Genuine Hotels.com guest review
1 night romance trip Dec 12, 2014
Stanley
US
3.0 / 5Good
"UN no more"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    4.0
an insult for guest 40$ for a breakfast wifi per unit at daily high rates staff unfriendly arrogant and worn out furniture slow room cleaning and small rooms great location if you need to be in that neighborhood
Genuine Hotels.com guest review
7 night business trip Nov 8, 2014
Daniele
US
5.0 / 5Outstanding
"Great Holiday Value"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Super view large king corner room. Pool and work out facilities. A bit of a walk to subway.
Genuine Expedia guest review
Other trip Dec 13, 2014
frequent travel
US
4.0 / 5Excellent
"Not the best hotel excellent customer service !"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
The place looks amazing in the pics however reallity its another one. The customer service by Frank and audrey ? I think? Great people excelent customer service always witha big smile rally hard to find in NYC
Genuine Hotels.com guest review
6 night trip with friends Dec 3, 2014
celina
US
3.0 / 5Good
"Less than impressed"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
At check in the clerk offered us a junior suite (1 king, 1 bath) with a roll away in lieu of the two double rooms we booked and paid for in advance. When we said no to the rollaway, we were asked who would be sleeping in which beds - no kidding. On Saturday 12/6 we returned to the hotel at approximately midnight. There were no hotel personnel to be found. The front desk was without a clerk, the bell desk was empty and no one was out front. There was no need to show a key - and no one there to check. We walked in and went straight to the elevator as could any one off the street. I expected a hotel across from the UN to have some security check measures in place. When we checked our bags when checking out on Sunday morning the bellman complained the entire time about how busy they were, that there was no place to store the bags and actually confronted a guest in front of us about not leaving a tip. The hotel needs a good cleaning and the staff needs some training.
Genuine Expedia guest review
Other trip Dec 8, 2014
CL
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Great location! But away from all the noise and traffic of the main city. Beautiful view of the south of Manhatten especially at night.
Genuine Expedia guest review
Other trip Dec 8, 2014
A Traveler
US
4.0 / 5Excellent
"Paid $630 to upgrade !!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
I booked the room not knowing it was in the part of the hotel that had not been renovated & the information was not advertised. I upgraded by paying $ US 630 for 11 days so that I could enjoy my holiday. Once that was done & the initial shock was done with, I had a great stay at the hotel and enjoyed great service. I recommend the hotel whole heartedly but they need to be more honest when advertising ... old section of hotel really different from renovated section.
Genuine Expedia guest review
Other trip Dec 7, 2014
Fatma
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The room is clean and has the great view of NYC. Hotel staffs are very friendly and nice. One thing - the internet is expensive and its about 12 dollars for a day.
Genuine Expedia guest review
Other trip Dec 2, 2014
Audrey
US
4.0 / 5Excellent
"Nice, but a bit worn down."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
It was my first stay in New York and I loved it. The hotel was centrally close in walking distance to everywhere I wanted. My only real issues with the hotel was the state of the hotel and some deep level cleaning that needs to be done. My first night there I am moving around on the bed (I tend to toss and turn until I find the "perfect" spot) and the bed would creak a lot more than I would've liked. It was comfortable, but you could tell it had seen better days. On the wall, the paint was chipped off. I'm sure it would take all of 5 minutes to touch up, but was there nonetheless. The bathroom seem to be missing a deep level cleaning. The grout was dirty, the toilet seat needed to be replaced (was clean but appeared stained) and the area around the sink needed to be wiped down. I dried off some water I had spilled outside of the sink and the towel came out green. The service was great in every other aspect. The water pressure was amazing, the view was great, the staff was very friendly. It just seems like the hotel needed some routine maintenance. I would be happy to stay there again.
Genuine Hotels.com guest review
3 night trip Nov 24, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Great staff nice clean hotel 3 blocks from grand central station. Wish it came with coffee maker but just ask
Genuine Expedia guest review
Other trip Dec 1, 2014
A Traveler
US
5.0 / 5Outstanding
"It's all Good."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Check in and check out; efficient and friendly. Didn't use anything amenities the hotel offered; room was spacious and comfortable.
Genuine Expedia guest review
Other trip Nov 30, 2014
A Traveler
US
4.0 / 5Excellent
"Great hotel for the budget conscious traveller"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
The hotel was a good value for the money. The bathrooms could use some updating but, other than that, the hotel was decent. The view was beautiful both during the day and at night. We could see the Freedom Tower, Empire State Building, and the Chrysler Building all from our window. It is in close proximity to Grand Central Station and we walked to Central Park in about 25 minutes.
Genuine Expedia guest review
Other trip Nov 27, 2014
Jennifer
US
3.0 / 5Good
"A bit disappointed"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
The walls in our room on 34th floor constantly creeked all night,probably due the building sway. Very noisy. Television reception was very poor. Not rectified even after complaint to concierge. Stations kept dropping out. Very disappointed that WIFi was not free with room. They wanted $12.75 per day,for something that is free at a lot of hotels, which cost less per night than this one.
Genuine Hotels.com guest review
4 night romance trip Nov 20, 2014
Bradley
US
3.0 / 5Good
"Great view, comfortable bed, not much else."
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    4.0
Beautiful view from the 38th floor room of Roosevelt Island. Comfortable bed in a Spartan room. Bathroom was rather dirty, and overall, the room could have been cleaner. Lobby and services were great. Restaurant was expensive and, although the service was good, the food was below average in my mind.
Genuine Hotels.com guest review
2 night romance trip Nov 21, 2014
Robert
US
4.0 / 5Excellent
"Convenient and comfortable"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Good location and a short walk to the subway. Nice comfortable room. Staff friendly and helpful.
Genuine Hotels.com guest review
2 night business trip Oct 15, 2014
Linda
US
4.0 / 5Excellent
"Nice hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel is clean and elegant. The panoramic view from our room was spectacular. My only molding is the bed was too hard. Other than that it's a great value for an upscale hotel.
Genuine Expedia guest review
Other trip Nov 24, 2014
jack
US
2.0 / 5Fair
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
My husband and I went to stay for the weekend of our anniversary and was terrible. There was spots of dirt in several parts of the room. The room cleanliness was not up to par. I never received the refrigerator requested which was for medications purposes. I expected much better for the price we paid.
Genuine Expedia guest review
Other trip Nov 23, 2014
SoDisappointed
US
3.0 / 5Good
"One UN Review"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
The East Wing is dated and in need of renovatoin. I understand the West Wing is better, but in two stays, have not been in that wing.
Genuine Expedia guest review
Other trip Nov 21, 2014
A Traveler
US
5.0 / 5Outstanding
"Great Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
As an author I visit NYC often on speaking tours. I've stayed at the Marriott on Lexington, the Waldorf Astoria and most recently the One UN. You cannot beat the views and the comfort of the hotel. My only issue is the restaurant never seems to be open when I needed it to be and the breakfast was ridiculously overpriced. There are diners around the corner which are reasonable. Other then that, I liked the hotel.
Genuine Expedia guest review
Other trip Nov 20, 2014
Psychic Lawyer
US
4.0 / 5Excellent
"great location, great view"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
The Eighties called, they want their decor back! other than that, the hotel was good. The pool was closed and the gym had some non-working equipment.
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
4.0 / 5Excellent
"Loved the relatively quiet and neighborhood feel t"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
I enjoyed the privacy that the staff provided and the doorman was courteous.
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
2.0 / 5Fair
"Leisure/business"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    -
We were very excited to stay at the ONE UN. Arriving at the hotel was pleasent but when we came to the room it looked old. Old carpet, old blinds, the bad squeeked when just looking at it, the legs under the bed were bent (might have caused the squeeking), there was no fridge in the toom even though there was clear space for it. Finally, the internet only worked on 1 device even though we were ment to be able to change every 24 hours not to mention that there is free wi-fi for only 1 device!
Genuine Expedia guest review
Other trip Nov 20, 2014
Halldor
US
4.0 / 5Excellent
"floor 36 view is breathtaking east river"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Spacious King room, contemporary decor, amenities except fridge, no security in elevator any one can make it to your floor!
Genuine Expedia guest review
Other trip Nov 20, 2014
frequent travel
US
3.0 / 5Good
"No pool or tennis even though it was offered."
  • Cleanliness
    5.0
  • Service
    1.0
  • Comfort
    5.0
  • Condition
    1.0
  • Neighborhood
    -
Great location and room. Poor facilities. Rude staff.
Genuine Expedia guest review
Other trip Nov 20, 2014
traveler
US
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Overall good experience. Gym is good and coffee shop on ground floor is good. Centrally located and very handy for anyone needing to visit the UN
Genuine Expedia guest review
Other trip Nov 19, 2014
Stephen
US
4.0 / 5Excellent
"Awesome view and bell staff!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Breakfast should be included and better. I though the Bell Staff was stupendous, friendly, helpful and just a joy.
Genuine Expedia guest review
Other trip Nov 19, 2014
A Traveler
US
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