"Very satisfied !"
Very good service, nice staff and family friendly.Genuine Expedia guest review
Response by Hyatt Regency Washington DC Thank you for providing feedback regarding your recent stay. I am delighted to hear that you found the service to be very good. Your comments regarding the staff have been shared with our management team. I look forward to welcoming you back to Hyatt Regency Washington in the future! Brock S. – A Guest Relations Associate
In the midst of everything. You can get to everywhere you wat to see. The capital and Supreme Court are right by the hotel. The mall is close by. There are lots of places to eat and enjoy anything you like to do. You also have the bus and trains all around you.Genuine Expedia guest review
The room was very comfortable and quiet. The pool was small, with kids, nice for cooling off but difficult for swimming laps. Sauna worked great, just allow time for it to warm up. Staff was friendly and helpful! We did not receive room service one day; however clean towels were brought up when requested.Genuine Hotels.com guest review
Response by Hyatt Regency Washington DC Thank you for taking a moment of your time to provide us with your thoughtful comments. I am pleased you found your room to be very comfortable and quiet. I have shared your kind words regarding the staff's friendly and helpful service with our management team. Your comments regarding your room not being serviced have been shared with our Housekeeping Manager to ensure this does not happen in the future. Thank you for choosing Hyatt Regency Washington! Brock S. - A Guest Relations Associate
"Big hotel, easy to navigate"
The hotel is a big place, ideal for a convention, but it had everything a pair of travelers would want too. The pool was terrific, the exercise equipment clean and plentiful. Room very comfortable, though a variety of sizes of sleeping pillows is recommended for those who need adjustments. I would say that charging for basic Wi-Fi is kind of cheesy, […] though. Read moreGenuine Expedia guest review
Response by Hyatt Regency Washington DC I am excited to read that you had an excellent experience at Hyatt Regency Washington. Your feedback regarding your room, the fitness center, and pool are greatly appreciated. Our guest’s feedback is very important to us. I look forward to welcoming you back to our property the next time you visit D.C.! Brock S. – A Guest Relations Associate
I never stay in a hotel when I come to Washington because I have friends there. I was pleasantly surprised because I couldn't imagine that the Hotel on would be so reasonable given the nearest of the Washington Mall, Union station etc. and the renovations where a nice upgrade for an old hotel. Trust me, I do my share of traveling and I am seldom surprised. […] Good Job! The only reason I give a 4 in the one rating is because, I had no ideal that the 50 year march on Washington would be there. Waaaay Crowded. But no noise in the room space. Read moreGenuine Hotels.com guest review
Response by Hyatt Regency Washington DC Thank you for choosing to spend your recent visit to Washington D.C. at our property. I am pleased our location was very convenient and you found our hotel to be well appointed. I hope we can have the opportunity to welcome you back to Hyatt Hotels and Resorts on your future travel! Brock S. - A Guest Relations Associate
My family visited DC in August and the Hyatt was very convenient & nice place to say. Some staff were very pleasant while a few were not but mostly they were helpful. We liked the location because it was only a short walk to Union Station. Like anywhere in DC there were people hanging on the streets but they never bothered us. We would stay here ag […] ain. Read moreGenuine Hotels.com guest review
The location was simply excellent and the hotel and staff awesome.Genuine Hotels.com guest review
Response by Hyatt Regency Washington DC Thank you for such thoughtful feedback. Your kind words regarding the hotel and staff are our biggest compliment. We look forward to welcoming you back to our property in the future! Brock S. - A Guest Relations Associate
"Convenient to Union Station"
This Hyatt is within walking distance to Union Station as well as many Washington DC museums and restaurants. The combination pool and fitness center is open early and the windows make it quite pleasant.Genuine Hotels.com guest review
Response by Hyatt Regency Washington DC Thank you for taking a moment of your time to provide us with your thoughtful feedback. I hope we can have the opportunity in the future to welcome you back to Hyatt Regency Washington the next time your travel brings you back to the city! Brock S. - A Guest Relations Associate
"Good quality hotel close to the main sightseeings"
We, parents with teenager son, stayed for two nights. Everything was perfect, but a pool unfortunately was not so cleanGenuine Expedia guest review
"Nice Hotel and easy access to places."
its a nice and modern hotel ,good location to go to National Mall and restaurants.Genuine Expedia guest review
Came to D.C. because my girlfriend had never seen it. Picked this hotel because of price and proximity to some attractions. The hotel itself is great. The food at the restaurant was very agreeable, however, a bit pricey for the portions. Parking is expensive, but not if you leave it in; which you can, because everything is pretty close. My advice: if […] you're in town for tourism, start at the far end while your feet and legs are fresh, then work your way back to the hotel. All in all, I would recommend this hotel to anyone. Read moreGenuine Hotels.com guest review
Response by Hyatt Regency Washington DC Thank you for your recommendation. I am pleased you and your girlfriend had a great experience at our property. I am pleased our location was very convenient for you. We are centrally located near all the major sights and sounds D.C. has to offer. Your feedback is greatly appreciated. I hope we can welcome you back to Hyatt the next time your travel brings you back to the city. Brock S. - A Guest Relations Associate
"Close to Capital and Union Station"
Hotel location was great, close to everything. All the hotel staff were awesome. The restaurant was fantastic. Room was clean. We had a great time. I will definitely book again!Genuine Hotels.com guest review
Response by Hyatt Regency Washington DC It is such a pleasure to read about your recent stay at our property. I am excited to hear that you had such a phenomenal experience. It sounds like you thoroughly enjoyed the staff and your dining experience at our restaurant. Thank you for sharing your feedback with us. We look forward to your return in the future! Brock S. - A Guest Relations Associate
"Great bachelorette weekend!"
The Hyatt was an awesome place to stay. Got a great rate and Argo (who checked us in) sent us a personalized note with cheese, wine and crackers congratulating my daughter on her upcoming wedding. The Hotel location is perfect being close to Union Station and the Hop On/Hop Off bus stops right in front of the hotel. We were so happy with our fun we […] ekend. Read moreGenuine Hotels.com guest review
Response by Hyatt Regency Washington DC Thank you for choosing to spend your daughters bachelorette weekend at our property. It is always great to hear about our guests experience. I have shared your comments regarding Argo's excellent service with our management team. We hope to have the opportunity to welcome you back to Hyatt Regency Washington in the future! Brock S. - A Guest Relations Associate
The location is excellent. Overall quality is good as well.Genuine Expedia guest review
"Very nice and clean hotel."
Such a wonderful time in DC. Hotel is walking distance from the capital and has Taxis waiting at all times when you need to get somewhere! Room was clean and beds were very comfortable.Genuine Expedia guest review
Response by Hyatt Regency Washington DC Greetings, Thank you for taking you for taking the time to share feedback on your most recent stay with us. We are thrilled our hotel provided the best accommodations for your travel and very excited you found the Hyatt Regency Washington D.C. to be so convenient to your destinations. Your referral is our biggest compliment and we hope to welcome you back on your next visit to Washington D.C. Safe Travels, Drew D.-Guest Relations Associate
"close to capitol hill"
great stay. parking was expensiveGenuine Hotels.com guest review
"Grand Hyatt stay"
Our room carried lots of dust made my asthma flair up not alot if channels to watch mostly kid channelsGenuine Hotels.com guest review
Excellent location. The restaurant is pricey but fantastic. It is a bit expensive for a family but we liked it so much we ate there 3 times.Genuine Expedia guest review
Response by Hyatt Regency Washington DC Greetings, Thank you for taking the time to provide us with your feedback regarding your stay at the Hyatt Regency Washington D.C. on Capitol Hill. We often hear enthusiastic remarks on our amazing location and how convenient it is to the capitol and other sightseeing activities. We are thrilled you were able to dine at one of our food and beverage outlets and enjoyed the amazing service and food that kept you coming back. We will forward your comments of the cost to our executive management for review and we really appreciate the great remarks and hope to welcome you back on your next visit to Washington D.C. Sincerely, Drew D.-Guest Relations Associate
Hotel was very clean, staff helpful and friendly. Great location by the train station and monuments.Genuine Expedia guest review
Response by Hyatt Regency Washington DC Greetings, Thank you for taking the time to provide us with your feedback regarding your stay at the Hyatt Regency Washington D.C. on Capitol Hill. We often hear enthusiastic comments on our amazing location and how convenient it is to the train and all the sightseeing, entertainment, etc. We will be sure to recognize the staff for the friendly quality of service that was provided and we hope to welcome you back whenever you return to Washington D.C. Safe Travels, Drew D.-Guest Relations Associate
"Right in the center of things."
I only stayed one night, but the room was comfortable,clean and quiet. I would recommend this hotel.Genuine Hotels.com guest review
Response by Hyatt Regency Washington DC Thank you for your recommendation; it is our biggest compliment. I am truly happy to hear that you had an excellent stay. It sounds like you really enjoyed your guestroom finding it to be well appointed. I hope we can welcome you back to Hyatt in the future! Brock S. – A Guest Relations Associate
"Happy With The Hotel, MAD About Hotel Valet Servic"
To Whom It May Concern: First let me start by saying the Hyatt Regency Washington on Capitol Hill is a beautiful hotel and great location. Furthermore, the staff was very accommodating. None-the-less, I am writing this letter because my stay at the hotel was not uneventful. I experienced incidents that do not live up to the quality of the Hyatt brand […] name. While staying at the hotel, it is strongly encourage for patrons to use the valet parking at a rate of $48.00 a day. The ticket/card issued when valet parking implies that it should take approximately twenty minutes to retrieve a vehicle. On Saturday (08/17/2013) it took approximately 45 minutes for me to receive my car, making me late for an appointment. Then on Sunday (08/18/2013), when I asked for my vehicle, initially they could not locate my vehicle. Then after approximately forty minutes, my vehicle was located, but they couldn’t find my keys. After another twenty minutes, my keys were finally located. This miss happening delayed my trip another hour. More so, this incompetence caused me great stress. Will you please image the valet saying to a customer, “We can’t find your car?!?” There were three minor things wrong with my room that does not live up to the Hyatt Regency brand name. They are as follows: 1. The bathroom sink drain was very slow 2. The bathtub drain was very slow 3. The draining of the toilet was extremely slow. Read moreGenuine Hotels.com guest review
"Nice hotel, close to attractions."
It's a nice hotel with a bargain price. The staffs were very friendly and attended to our needs immediately. Room service was great (They got nice bufflo wings!)Genuine Expedia guest review
"Bed and bathroom"
Train ride from Pittsburgh to Union Station. Hotel is walking distance from there. Loads of attractions from hotel that are walkable.Genuine Expedia guest review
Response by Hyatt Regency Washington DC Thank you for taking time to provide feedback on your recent stay. We often hear enthusiastic feedback on our proximity to Union station and the local attractions and I’m glad you found this to be the case, as well. I hope we can welcome you back to our hotel again soon. Abrea H – A Guest Services Associate
Convenient location and easy to catch bus for site seeing.Genuine Hotels.com guest review
Too expensive staff wasn't too friendly in gift shop,charges guests too much for parking.Food prices is too high after leaving the previous hotel I was in while in Baltimore which included free breakfast and dinner...I will never go back to the Hyatt. Its not family oriented for me the kind of people walking around in the lobby at night made me feel […] like I was in a casino n not on a family vacation with my kids. Very dissapointed!! Read moreGenuine Expedia guest review
Response by Hyatt Regency Washington DC Thank you for sharing details of your recent stay at our hotel. It is disappointing to hear how our hotel did not meet your expectations. Please note, our parking and dining prices are competitive with hotels similar to ours in the downtown area of DC. I hope you will consider choosing Hyatt on your next visit to our city. We would appreciate a second chance to host your family. Safe travels, Nick B. - Guest Relations Associate
"Great place to stay"
The Hyatt was clean and the staff was very friendly, welcoming and helpful. We would definitely stay there again. It's location, next to the capital makes it a great place to be.Genuine Hotels.com guest review
Response by Hyatt Regency Washington DC Your wonderful comments are our biggest compliment. I am delighted to hear that you had such an amazing stay at our property. It sounds like you really enjoyed the staff, finding them to be very friendly and helpful. Your recommendation is greatly appreciated. I look forward to welcoming you back to our property the next time your travel brings you back to D.C.! Brock S. – A Guest Relations Associate
"They checked me in to an already occupied room"
The hotel is at great location and is top notch. I had good stay except the check-in. My flight got delayed and I checked-in at 2am. My key didn't work and I was given another set of keys. Those also didn't work, so they sent a security person to check. He opened the room with his master key and the room was unlocked. Unfortunately, there was another […] person inside the room. Not only his/her sleep was ruined, it must have been a horrifying experience for them to see a bunch of strangers walk in to your hotel room at middle of night. What's worst? The security guy left without apologizing the occupant. Never forget to latch your hotel room. Read moreGenuine Hotels.com guest review
"Service was lacking!"
The service in the bar was terrible. We waited 20 minutes for our tab and never asked if we would like another drink or more food The second night we received no wash clothes and our third night after a whole day of exploring DC we return and our room was never cleaned. No fresh towel to shower. We wait and wait after going to the front desk. Finally […] my husband found a man in housekeeping and he gave us 3 towels. So the service has a lot to be desired! Read moreGenuine Hotels.com guest review
"Hyatt washing Capitol Hill"
Love, loved, loved the location. My only concern during this stay was the air conditioner in room 886 was not cooling well. If you put the fan on high was the only time it appeared cooler. It never was cold enough in this room. I called and got service but they just came in a said it was working fineGenuine Hotels.com guest review
"Nice hotel close to the capitol building"
Nice hotel only a block away from the capitol building and union station. Rooms were clean, and staff was very pleasant. There is a nice restaurant in the lobby and a nice cafe next to the hotel. The only thing I did not like was that it costs $11 for wifi and $55 for valet per day. Good place to stay, if you are visiting Washington and want to see […] the museums and the national mall. It can be a little long of a walk to the Lincoln Memorial (about 2 miles) but Washington has subways and bikesharing which can be used. Also, this place is not cheap but I got a great deal so I loved staying there. Read moreGenuine Expedia guest review
Great hotel for a great price. Staff very friendly, hotel clean, and in a great location.Genuine Hotels.com guest review
Response by Hyatt Regency Washington DC Hi Lesley! Thank you for taking a moment to share feedback about your recent stay at our Hyatt Regency Washington. Our employees will be recognized for the friendly service you experienced. I hope to welcome you back on your next visit to our city. Safe travels, Nick B. - Guest Relations Associate
The only problem we had was there was four of us and we wound up with three sets of towels the second night.Genuine Hotels.com guest review
I liked the hotel. The rooms were a little small, but nice. Great location, the valet parking was way...to expensive a night! Other then that room room service was not very good but the food was excellent.Genuine Expedia guest review
It was a great hotel located in a great place. The food was so good. The rooms were awesome. The bed was so comfortable.Genuine Expedia guest review
Response by Hyatt Regency Washington DC I am excited to read that you had an amazing stay at our property. It sounds like you thoroughly enjoyed your guest room and found the Hyatt Grand bed to be extremely comfortable. Your feedback and recommendation are greatly appreciated! Brock S. - A Guest Relations Associate
A block or so from the Capital. There's an amazing view of the Capital from the entrance. Near train station with lots of food options. Not too far from China town - we walked about 10 minutes. The room was very clean and well maintained but small. We also had a view of the roof from our room. Those were the only downsides. We will most definitely […] stay there again especially if we take the train. Read moreGenuine Expedia guest review
"Good hotel in a great location"
Nice hotel with good service and amneties. Reasonably priced and a 7-8 min walk from union station.Genuine Hotels.com guest review
"Overall a pleasant stay"
The hotel is building blocked on all sides and rooms do not have a refrigerator but other than this the service and staff was great and proximity of the hotel to the Capitol Hill makes it an ideal choice for tourists interested in exploring DC and visiting all its landmarks on foot.Genuine Expedia guest review
"Good location. Very nice hotel, reasonably priced!"
Overall, an easy going, clean, and friendly experience.Genuine Expedia guest review
Response by Hyatt Regency Washington DC Greetings! Thank you for going out of your way to provide us with your feedback on your most recent stay with us! We are so happy your overall experience at the Hyatt Regency Washington D.C. was easy going and relaxing stay. We will be sure send your comments to our General Manager in regards to the valet service you received for review. Thank you again and we hope to welcome you back to our hotel on your next visit to Washington D.C. Sincerely, Drew D.-Guest Relations Associate
Good value for the money, very helpful staff, good experienceGenuine Expedia guest review
"Friendly helpful staff in a beautiful hotel."
Great location and friendly staff. The restaurant is pricey but the food is excellent as is the service. There are a few restaurants nearby, but they aren't easy to find -- ask the concierge and staff.Genuine Expedia guest review
loved the hotel the parking was expensive. The gym was awesome and it had an indoor pool. definitely a busy hotel.Genuine Hotels.com guest review
EXCELLENT STAFF. VERY CONVENIENT LOCATION, CLEAN, AS RECOMMEND BY ITS QUALITY AND PRICE.Genuine Hotels.com guest review
Response by Hyatt Regency Washington DC Thank you for taking a moment to provide feedback about your recent stay with us. Your referral is greatly appreciated. It will be my pleasure to welcome you back to our hotel on your next visit to DC. Safe travels, Nick B. - Guest Relations Associate
"Washington has really changed in the last 10 yrs."
We were there for 11 nights so my husband who had never been to Washington, D.C. could really see and do a lot of things, I had been there 10 years ago, and what a shock to see how it has changed, very sad !! Even though there is still a lot to see and do in Washington, D.C., our "main" establishment behind the scenes in D.C. is not so warm and friendly […] to "anyone" anymore. This was especially true at our Government Facilities, the Capital Police were far from nice to people visiting the Capital even to children and old people; even flat out lied to people, so they all need to get different jobs!! We met some really nice people who actually live in the D.C. area; and they also said they are very concerned with what they are now seeing going on in the D.C. area! The Hyatt Regency Washington, D.C. was "SO" over priced on a lot of things; even a bottle of water, restaurant charges, a bottle of beer, etc. The hotel facilities; pool, restaurant, bar area, gift shop were far from nice; almost always full of unsupervised children and the lobby as well almost always full of kids, so bad you couldn't even get through. I guess I'm still glad we went so my husband could visit our Nation's Capital, but I don't see us ever go again. I do worry "for" and "about" our young people today!!! Read moreGenuine Hotels.com guest review
Response by Hyatt Regency Washington DC Thank you for taking time to share your honest feedback on your recent stay. I’m sorry that we failed to meet your expectations during your stay. I will share your feedback regarding the restaurant pricing with our Food and Beverage manager, as well forwarding your comments on the crowdedness of the public spaces with our Executive Management team. I hope you will give us another chance to provide you with the customer service which is indicative of Hyatt. Abrea H – A Guest Relations Associate
"Great stay, close to Union Station and Capitol Hil"
Spend a weekend in DC, able to go to major site such as Capitol Hill, White House, National Monument, Lincoln Memorial and Smithsonian easily by foot.Genuine Expedia guest review
Response by Hyatt Regency Washington DC Thank you for choosing Hyatt Regency Washington for your recent visit to D.C. I am so happy to hear that our location was very convenient for your visit to some the city's most famous attractions. I look forward to welcoming you back to Hyatt Regency Washington in the near future! Brock S. - A Guest Relations Associate
"Close to the Capital."
Brought my teenage daughter to look at colleges. Hyatt is about a 7 min. walk to the Union Station Metro Stop. Very important in DC to stay near a Metro bc that is the way to get from one area of DC to another. From this Hyatt we were easily able to get to schools as well as take her to the museums, Capital, WH, monuments. Did find that the best way […] to get to Georgetown is on the Circulator bus, about a 5 min walk from hotel, just on the other side of Georgetown Law school bldgs. Hotel is nice and secure feeling. Room was a good size and beds were very comfortable. Staff was friendly. I would stay definitely stay here again if i wanted to be close to the Capital. For my next trip I may choose a hotel near Dupont Circle to be closer to more restaurants and park. Definitely eat at Le Pain Quotiden in Union Station and Dupont Circle. Delicious pastries, cappuccino, tartine sandwiches (Paris ham and gruyere, Mmmm!), and salads! Read moreGenuine Expedia guest review
"Qauality of service"
Unfriendly. Differentiates customers based on whether the booking is direct or through a discount program. I found the staff very rude and uncouth. No plans to return to this hotel.Genuine Hotels.com guest review
"Great location, Hidden Fees, No free wifi!"
Locations is great - Very friendly staff - very clean room - comfortable - lots of hidden fees ($48 parking, no free wifi...)Genuine Expedia guest review
"THE place to stay in DC"
Outstanding-from the location of the hotel which is steps from the Capital to the friendliness of the staff. Even with the mandatory valet parking fee overall was still alot less than other hotels. We had one issue which was quickly resolved by the management team. Highly recommended for your next trip to DC.Genuine Hotels.com guest review
Response by Hyatt Regency Washington DC Hello Dave! Thank you for going out of your way to provide feedback from your recent stay at our hotel. I am delighted to hear how much you enjoyed our friendly staff. They take pride with ensuring our guest's needs are met. It will be my pleasure to welcome you back on your next visit to the area. Your recommendation is greatly appreciated. Safe travels, Nick B. - Guest Relations Associate
Good location to landmarks. Rooms were not very clean. With parking it was very pricey. Lastly I had to tip three bellmen to get my bags to the car on some union relay race where each can only push the cart part way. Messed up!Genuine Hotels.com guest review
"Great for walking distance business tourist hotel!"
Super friendly staff checked us in early, let us leave our bags there to walk around the day we left, and kept he place (and our room) very clean, all for a very reasonable price for the location. Would come back!Genuine Expedia guest review
Response by Hyatt Regency Washington DC Greetings Craig G, Thank you for taking the time to share your feedback on your most recent stay with us at the Hyatt Regency Washington D.C. on Capitol Hill. We are delighted you enjoyed your visit to Washington D.C. and that our hotel was in the most convenient place for your travels. We will be sure to honor our staff for the wonderful service that was provided to you and would love to welcome you back to our hotel on your next visit to Washington D.C. Safe Travels, Drew D.-Guest Relations Associate
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )