Clean room, friendly staff. The pool was nice and the hotel was in walking distance to the outdoor marketplace.Genuine Expedia guest review
"Nice hotel, excellent staff, but noisy location"
The hotel was in excellent condition and the staff were some of the most helpful and friendly i've ever met. The hotel is connected to a sort of "subway/metro" system which is nice for getting around downtown. You are walking distance from many new restaurants and stores. The only two things worth mentioning that affected my stay as the noise level […] and poor internet. If you are in a room facing the highway, you are almost always woken up by whistles of the hotel staff getting cabs and police directing traffic. The hotel is aware of this and even offered us earplugs as soon as we checked in. The second minor issue was the poor internet speeds. The lobby had a better connection, but it doesn't seem ideal for the "business traveller" honestly. Their is a business centre, but it costs $15 dollars per hour. Read moreGenuine Expedia guest review
Went to Miami for a conference, it is well located and the hotel is not badGenuine Expedia guest review
If u do't mind the noise f'm outside the lake view is greatGenuine Hotels.com guest review
Very nice location and good beds, my only claim is they do not change the towels during the day so you used the same wet towel at night.Genuine Expedia guest review
"Nice location in downtown Miami"
this is my first time to stay at Downtown Miami, the room is very clean and with nice space arrange, i kind have my own walking closet and get private when changing and make up. the valet parking fee ($39.99) is included in my package with is excellent also included WiFI too, but i think people who business trip to stay over there need a good wireless […] AP or range extender to enhance the wifi signal to get "high speed" internet. the room dinning service charge is 21% ( a little bit higher than other place) , 1 mins to cross the street to Epic - Zumma and Area 31 entertainment. i will revisit here for sure. Read moreGenuine Hotels.com guest review
"Great for what we need- to be close to Port"
Every thing and everyone very helpful.. No creamer for coffee! Lovely facilitiesGenuine Hotels.com guest review
It is a nice hotel in a nice location. I would choose it next time I come to Miami.Genuine Expedia guest review
Enjoyed my stay.Genuine Hotels.com guest review
"Perfect for cruising"
I selected this hotel because of its proximity to the Port of Miami. Bayside Marketplace was a 15 minute walk. We found a typical Cuban cafe three blocks away where we had a fabulous breakfast at a great price. The shuttle ride only cost us $6 per person. I would definitely stay here again. This was a no hassle stay. The hotel was fantastic.Genuine Expedia guest review
"Ok, but could be much better"
This hotel is extremely convenient to the Port of Miami, Bayside and downtown, however some money needs to be reinvested into the guest rooms.Genuine Expedia guest review
Very helpful staff. Extremely pleasant place to stay.Genuine Hotels.com guest review
"Nice hotel next to Port of Miami"
Arrived early from an all night flight, got our room right away! Was wonderful!!!!Genuine Expedia guest review
"Perfect hotel for downtown. Convenient and comfort"
My stay was great. Staff very welcoming. Parking was a little expensive but not enough to make me not want to stay there again. Nice atmosphere and different eating options.Genuine Expedia guest review
I had business to transact in the Miami Tower. There is an interior walkway that links the tower and the Hyatt so you don't have to go out in the weather or the traffic to get between them. Very convenient. The room was large and very clean. There is a small café in the Hyatt that is a bit pricy but convenient. The food was quite good. I requested a […] refrigirator when I booked and there wasn't one in the room when I got there. I requested one when I got there and it was supplied in short order. Hotel staff at the front desk and in the café were very cordial and helpful. Taxi ride to the airport cost between $25 and $32 depending on the traffic. I would stay there again Read moreGenuine Hotels.com guest review
Perfectly located near all the restaurants and clubs. The breakfast buffet is worth the money. The hotel is beautiful, clean and well maintained.Genuine Hotels.com guest review
"Nice hotel, great service"
Got the suite for my family. Added bonus is access to regency club which provides free beverages (milk, soda, water, coffee, tea), decent breakfast , and afternoon snacks. Really convenient. Really enjoyed the amazing service and appreciated the Starbucks in house.Genuine Expedia guest review
It was not excellent but OKay. Hotel was not in super condition but much better than motel 6.Genuine Expedia guest review
Hotel staff is awesome at this hotel. While the hotel needs a little updating, still comfortable, well located, and much better than the Aloft charging a similar priceGenuine Expedia guest review
Central and comfortable. No complaints.Genuine Hotels.com guest review
The best thing about this hotel is the location and cleanliness. The staff clearly did not want to be at work and were dismissive.Genuine Hotels.com guest review
The hotel was nice but the parking was 35 dollars a night.Genuine Expedia guest review
"My stay in Miami."
I had a great time in Miami. It was my first visit and I know that I would like to visit again.Genuine Expedia guest review
Room smelled like cigar and it was a no smoking area the carpet was dirty they didnt help with lugage and they told me that we can leave at 12 and housekeeping woke us up at 8:30 and last time i used that hotel i couldnt sleep cause they put me in a suit next to the elevator. I dont recomend that hotel.Genuine Hotels.com guest review
"Not Hyatt Quality"
Very dissapointed in this hotel. One expects a certain quality from a chain like Hyatt. This was more like motel 6. The walls had scuff marks all over. The furniture and fixtures were dated. The room didn't get cleaned till 6 pm. Not a Hyatt experience.Genuine Hotels.com guest review
I was incredibly amazed by the staff. The hotel is nice, clean, has nice views and is close to different places.Genuine Expedia guest review
"Very central for different areas"
Very good experience. The conference I attended was held there. Staff was very helpful and cordial. Will recommend to others.Genuine Expedia guest review
We selected this hotel because our daughter participated in the National American Miss pageant and we were very please for all the services offered and the PEOPLE who made the difference during our stay. Marisa @ front desk was outstanding, the girls at the 23 Floor special area so nice, professional ... all of them were great and make our stay so good!!! […] We love the quality of service of Hyatt !!!! Read moreGenuine Hotels.com guest review
It may have been the room I was in but it was super loud. I should have known when there is a note stating you can request ear plugs from guest services, it was going to be a loud stay. The hotel was nice, staff were very friendly and helpful, but it was tainted by my restless sleep.Genuine Hotels.com guest review
"Very good vaction hotel"
We stayed for 3 nights during July 4th week end, from our room we had a very good scenic view to downtown as well as river side. Staff are very friendly and caring. Few miles away from Miami beach. I definitely recommend this hotel.Genuine Hotels.com guest review
Enjoyed our stay and Marissa was very accommodating.Genuine Expedia guest review
"Things to improve hotel room"
The room was smaller and needed microwave or refrigerator .The hotel staff was very professional and kind. The room had a unpleasant smell to it we had to buy airfresher. The view was my favorite part it was beautiful Everything else was great. The valet attendant were the best.Genuine Expedia guest review
Check in early was easy, shuttle bus to convention center. Room key hard to use, take at least 5 min to open the door. Thin wall, noise neighbors, only has 1 restaurant in site. One way traffic surround hotels, hard to find way in and out. No sight to see. Small fitness center and pool. Not worth the price. Paid wifi, paid movies.Genuine Hotels.com guest review
"Tons of potential but in severe need of up grades."
Not really what I'm used to when visiting the Hyatt regency. It was more like staying at a Howard Johnson!Genuine Expedia guest review
"I'll NEVER stay there again"
From the description on hotels.com, I already suspected additional fees. We arrived to the hotel to find that the additional fees were applied to EVERYTHING. The parking was not included so we had to pay for that. The parking lot would have charged us about $9 every single time we left the lot. And on top of that it was 20 to park on the lot overnight. […] We chose the $35 valet parking because it seemed to be the most convenient option. On one arrival to get our car, we witnessed them crash a persons car and try to WIPE off the scratches. On the other hand, we chose to charge our breakfast and a few drinks to our room. They overcharged me for a few purchases and there are additional purchases that I did not authorize. I HATED the hotel. Most of the staff did not even speak English. It was terrible Read moreGenuine Hotels.com guest review
"Are you serious??"
Someone explain to me how a high end hotel like this finds it necessary to charge $6.50 for a bottle of Aquafina water when we can get it at the store for half the price. I mean really, is it that serious?? Just a serious deterrent from staying here again, if the Super 8 can afford to give complimentary water why can't a hotel charging a fortune do […] the same. All it tells me is that they aren't here for the customer, but defiantly the money!!! And no complimentary breakfast, just a shame!! Read moreGenuine Expedia guest review
"Most disappointing Hyatt stay ever."
I never thought booking at almost $200/day at a full service Hyatt, that I would end up in a room (11th floor) that was not renovated to represent the class and comfort I have come to know and enjoy during my Hyatt stays. I was shocked that my room was severely outdated. Paint job was dated, wallpaper was peeling, and the bathroom screamed 1999. How […] does this happen in 2014 in one of the country's largest and most exciting cities, MIAMI!!! To my utter shock, when I raised my concerns at checking to the front desk staff and inquired to see if a renovated room was available, they did not seem eager to oblige. They admitted they were in process of a staggered renovation, but never offered nor obliged my request to move into a more modern room. I was disappointed. Very disappointed. This was not the great Hyatt service I know and appreciate. I definitely will not stay there again. Read moreGenuine Expedia guest review
"I expected more from a 4-star Hyatt Regency"
We were given a unclean room, cookie crumbles on the computer table and then notes left over from the prior guest were left on the desks. After notifying the front desk, they reassigned us to a new room on a different floor. However, it would have been nice if they reassigned us to a different spot instead of the same room location on a different floor […] as it was right by the elevators and noisy at night with drunken guests returning. Further, the computer desk on the new room was turned around and facing the wall, so it wasn't even possible to sit with your legs under the desk. The hotel manager did make it up by offering free breakfast everyday for us. They also rotated the desk eventually so that we could use it. I expected more from a chain branded hotel that is supposed to be a 4 star hotel. Read moreGenuine Hotels.com guest review
"Hyatt Downtown Miami"
The hotel was awesome.. only deflecting factor was the lack of nightlife and food restaurants in the area..Genuine Hotels.com guest review
"Very comfortable for a one-night stay"
Our room was suite-style and although we only stayed for one night, the room was wonderful to come back to after a day full of events. Would come back again!Genuine Hotels.com guest review
"very nice hotel in downtown"
good vacation in miami the hotel is nice but not parkin placeGenuine Expedia guest review
It was a very nice hotel but many things were overpriced such as valet parking and such. Besides that, i had an amazing stay.Genuine Expedia guest review
The hotel people are so friendly.. Accommodation and surroundings is nice. Very easy to commute to downtown and beach.Genuine Hotels.com guest review
"Nice view of Miami downtown"
We had a great stay right in downtown with all options at a reachable distance from here to do it MiamiGenuine Expedia guest review
"Nice, downtown hotel walking distance to bay"
The hotel staff was great. They were very professional and followed up on every request. The hotel room had very comfortable beds. We also found out it was walking distance to the bay.Genuine Expedia guest review
Room could of been cleaner, hotel staff very nice, the only thing that upset me was that the I spent $12 in the business center to use the computer for 3 minutes and to print two pages, most hotels business centers are free.Genuine Expedia guest review
It was for only one night but when I have an extended stay in Miami I will definitely stay at the hyatt Regency again. Very good first impression!Genuine Hotels.com guest review
I was really happy i like a lotGenuine Hotels.com guest review
This was a great hotel,nice location and very clean.We would defiantly stay here againGenuine Hotels.com guest review
If you want to be around the excitemen of Miami, this hotel is the place. It can get a little pricey taking taxis, but if don't want to worry about paying for parking fees, rentals and looking for parking spots it might be the way to go. You will end up spending about the same. Hotel was a little dated, but clean.Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )