Very nice and friendly staff. Only complaint is parking overpricedGenuine Expedia guest review
Excellent location, great customer service, reasonable price, nice rooms. Be aware that parking is paid and it cost up to 19 dollars per day. No free wireless Internet in the rooms, but if you ask they will give you as complimentary, same with breakfastGenuine Hotels.com guest review
"Excellent a home away fr home"
2nd visit and the best. The staff made us feel like we were the only guest. We felt special and cared for.Genuine Expedia guest review
"Nice hotel nice people great location"
Everything was wonderful the service the staff the food and great locationGenuine Expedia guest review
I have stayed in many hyatt hotels and was very surprised to find the carpet was dirty in both rooms assigned durning my stay.Genuine Expedia guest review
It was good. The only thing was for that price they should have served a breakfast included. Although I did get juice and pastry.Genuine Hotels.com guest review
"lot of construction going on"
everything was fine and i would recommend itGenuine Hotels.com guest review
"Great place for the price"
I'm sometimes leery of Hyatts but this Hyatt Regency was well located with friendly, helpful staff. The room was a double and had ample room, a clean and spacious bathroom, lots of from for luggage, and free Wi-Fi. The only glitch was a tv cable problem which allowed audio and not video. I just jiggled the video input on the back of the tv before using […] and I had video too. Informed the front desk and they said they'd replace. Read moreGenuine Hotels.com guest review
"Amazing little getaway"
I had such a great experience staying at the Hyatt Regency Miami! From the Valet service to our awesome bell man Alfonso to Deena at check in. Even when I decided to stay an extra night Deena and Ted at the front desk were able to keep me in my upgraded suite without any hick ups! Everyone was so sweet, even though its a 10-15 min drive to South Beach […] I enjoyed walking over the bridge to near bars and taking the Metro to bayside for some food and entertainment. I was there during the JT and Jay Z concert but still felt like i received VIP service . I am alrady booking my next trip there!! Read moreGenuine Hotels.com guest review
The hotel is in a great part of town but its definitely an older building. Overall it's decent but for the price there are nicer hotels in the area.Genuine Expedia guest review
"Very central and accessible"
Good, most staff were very helpful and eager to please.Genuine Hotels.com guest review
"Great place to rest your head"
I stayed at the hyatt regency during my visit to Miami, beautiful hotel, all of the staff were polite and helpful. My only issue with the hotel is that due to the location there's really nowhere to park near the hotel so you either have to pay 31 dollars a day for valet parking or $19 (every time you leaving and come back) at the parking lot behind […] the hotel & the outlets in the hotel room my iPhone charger would keep falling out the outlets when I plugged it in Read moreGenuine Hotels.com guest review
"Nice hotel close to lots of stores"
From the time I pulled up to the front door, to the time I checked out, my experience was superb. The hotel staff greeted me with smiles and lots of great information about things to do in the area. My friend was not feeling well and went to the restaurant searching from some soup or hot tea. The restaurant manager offered her some gingerale with some […] tabasco sauce (or similar sauce). She began feeling better almost right away. I would recommend this place to all. Read moreGenuine Expedia guest review
I paid for a king size bed room and when I was there 12:00 midnight staff wanted to put me in a double bed room and to me that he will switch me to a king size bed the next day. Really!! I was staying there for two days! After telling him that if i had make reaervation at the motel 8 I would get what I paid for and now u r telling me that Hyatt hotel […] don't have king size bed!! He made a one way call didn't say anything on the phone and said ok I made an exception this time and got u a king size bed REALLY! These hotels charge the arm and a leg I expect the service I paid for. Thanks Read moreGenuine Expedia guest review
"A Fine Hotel"
It's a fine hotel with good service and good location. But it does not have refrigerator and microwave in the room which is inconvinent sometimes.Genuine Hotels.com guest review
"hotel in a wondeful location"
everything was great the only issue i had was that house keeping didn't put a nough wash clothes in room and the carpet could have been a little cleanerGenuine Expedia guest review
If you want a good hotel in Miami Downtown and affordable this is it, but if you don't need to be at Downtown there better choices for the same prive in Miami area. Lousy internet acess, too expensive parking and no breakfast included it's a major negative point. ROMA very very small for an american Hotel. Next time i'll stay at Elements.Genuine Expedia guest review
"Nice hotel, a bit far from South Beach."
Enjoyed staying at the hotel, good breakfast available for purchase in the cafe in the lobby. Friendly staff. A bit far from South Beach. Would be nice if hotel offered a free shuttle service.Genuine Expedia guest review
I liked the service and how close it was to everything.Genuine Expedia guest review
"Centre of Downtown. More expensive than it looks."
For an inexpensive four star resort this place ticks all the boxes. Friendly service and very comfortable rooms and bedding. The food on offer is also of a decent standard. A note of caution is that rates for breakfast and wifi are extortionate, and make a seemingly cheap vacation really add up.Genuine Hotels.com guest review
IT was a great location and great service. I just felt like the carpet needed to be cleaned and the room needed some updates. Although the bed was very comfy and again the location and service were amazing!Genuine Hotels.com guest review
"Excelent location near downtown, port, beaches ,"
A little complicated for parking, either valet or selfparking Internet very expensive, as well as phone callsGenuine Expedia guest review
"Nice hotel great view close to bayside."
Experience was pleasing. VALET staff is nice very professional. I enjoyed the check in computer station. Lobby was nice . Wifi strength was not too strong in my room. $14 for Wifi over $9 should have been better.Genuine Expedia guest review
We booked three rooms and for a big family group it was a pleasant stay.Genuine Expedia guest review
"Hotel in downtown Miami"
Nice enough hotel, just not up to its pretensions. As a frequent visitor of cheaper places, I was surprised at $31 a day valet parking. No refrigerator in room; bathroom sort of plebeian. Breakfast buffet was presumably excellent, but above my budget.Genuine Expedia guest review
"Loved the hotel, great place and close to everythi"
I loved it after all i would definetely stay at this hotel again and i wi refer to friendsGenuine Expedia guest review
I was extremely pleased with the "can do" attitude of every staff member I came in contact with!Genuine Hotels.com guest review
"I give this hotel a second chance and they mess up"
The first time I stayed here was this past NYE. My car got broken into and i had 200 dollars worth of stuff stolen. I parked on their "self parking" garage. Even though there's a logo of their hotel that points out to the garage , it's not theirs and anything that happens to your car they are not responsible. There's not any signs that tells you that […] though. Well this time I ordered food from their room service and it was disgusting. Send it back and changed it for something else, still bad. The second time their "room service" person came back with an attitude. I went out all day for work and came back to a messy room. they didn't clean my room. So i had to call at like 3am when i got back for towels and all the essentials. Thank God I was there for two nights. I will never come back to this hotel Read moreGenuine Expedia guest review
Excellent experience but the rooms needs little remodeling.Genuine Expedia guest review
"Very nice and clean hotel"
The staff was very friendly and helpful. The hotel itself was clean and had pretty art work on the walls.Genuine Expedia guest review
"Run down and in poor condition and very expensive"
VERY EXPENSIVE PARKING AND INTERNET! The parking & internet fees are almost as high as what we paid per night for the room. Will never stay here again. I can deal with a room that is clean but needs updating, what I can't deal with is multiple broken things in a hotel that is loud and noisy. The 1st night I went to give my daughter a bath in the bath […] tub and the drain stop was broken and would not hold water, they did send a repair man up to fix it the next day and then the tub drain was leaking a sewage odor that permeated our room that made us feel sick. Had to keep the door open to air out the room and keep the drain plug closed to tolerate the odor. Upon leaving the room we locked up our computers and valuables in the safe and then the safe would not open. Again had to wait for maintenance worker to come and open/repair the safe, didn't dare to use it again after. 1st night went to set the alarm clock and that was broken. Maintenance again came up and said they could not fix it but would get us a new alarm clock and would return shortly with a new one. We never received the replacement alarm clock. I went to use the phone to call down to the front desk to request a wakeup call & the phone was broken. I could faintly hear the front desk clerk, i spoke loudly and she could not hear me, I was hung up on several times. We stayed here because our child participated in a pageant at this hotel and we will never stay here again. Instead we will stay at the nicer hotel next door. Read moreGenuine Hotels.com guest review
Our room was not ready and there were no rooms with two beds. We were given a VIP upgrade with a food voucher. My son and I really enjoyed our upgrade, the service was very nice and the food was delicious.Genuine Hotels.com guest review
Great hotel. Spent 4 days. Wonderful location; waking distance to everything. A bit busy on the weekends.Genuine Hotels.com guest review
"A nice play to stay"
Great room, great view, but to much crowded when you want to take the elevator (only 5 for thousands of residents)Genuine Hotels.com guest review
"close to cruise lines and clean"
Nice looking, neat, clean. Restaurant was VERY DISSAPOINTING! Very poor service and food substandard, especially for this chain of htoels. Also way too expensive for what we got. Will never go back there again.Genuine Expedia guest review
"Hotel needs some renovations gym,pool,rooms ect..."
Lobby was great food was excellent and so was service. Pool needs to be redone and so does gym and why have balconies when you cannot use them?Genuine Expedia guest review
"Nice hotel for the value"
The staff made any shortcoming seem minor. Craig is a great part of staffGenuine Expedia guest review
Comfortable StayGenuine Hotels.com guest review
The place was nice with in walking distance of a lot of good stuff in Miami. I was on the 15th floor and could hear all the traffic on the street but other then that it was an enjoyable stay.Genuine Hotels.com guest review
I haved stayed many times at this Hotel, My only complain is; parking too expensive per night..... The Hotel location is very convinientGenuine Hotels.com guest review
Nice place and staff very friendlyGenuine Hotels.com guest review
"excellent experience for the price"
excellent experience it was very centric and georgeousGenuine Expedia guest review
"Home away from home"
The staff was really nice we stayed the day before our cruise and a day after and I would go back on the first night we had a beautiful view the second night there the view was okay but the rooms are really nice and roomyGenuine Expedia guest review
"Great hotel for a great value"
it provided everything I needed, a comfortable stay for my family, in a great location, with a fair/cheap price.Genuine Expedia guest review
Front desk was very helpful. Ted was great and went beyond.Genuine Hotels.com guest review
"Great place to stay"
Great place to stay. Friendly staff! Great restaurant - breakfast.Genuine Expedia guest review
Staff was great, hotel outdated,furniture old and uncomfortable, toilets didn't flush right, we had to stand there and hold the handle. These are things that should have been taken care of before we checked in, Expected a little bit better from a Hyatt.Genuine Expedia guest review
"Great place, great value"
Very good experience, very clean, and you have a free monorail to take you around downtown. Highly recommended.Genuine Hotels.com guest review
"Day in Miami"
Very good, bell hop was very helpfull and everyone was nice!Genuine Expedia guest review
"good hotel, great room"
great experience with this hotel as far as service and cleanliness, the only problem was the tub drain was draining very slow and water would accumulate while I showered but they fixed it the next day which was cool.Genuine Hotels.com guest review
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