All hotels in Miami, Florida, United States of America
1 room, 2 adults
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400 Se 2nd Ave, Miami, FL, 33131, United States of America, ‏‎866-539-8122
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Hotels.com reviewsTripAdvisor reviews
3.9 / 5Good

Score breakdown (from 1,412 reviews)

  • Service
    Fantastic service
  • Location
    Great location
  • Breakfast
    Tasty breakfast
  • Pool
    Bad pool
  • Vibe
    Poor vibe
  • Wellness
    Poor wellness & sports facilities
5.0 / 5Outstanding
"Will stay here again...."
Drove in for a concert. Had stayed here before. Enjoyed the stay from the first time.
Genuine Hotels.com guest review
2 night trip with friends Sep 2, 2015
Timothy
US
3.0 / 5Good
"Great Location, walking distance restaurants"
Check inn great, nice and spacious lobby and rooms, Comfortable rooms, although it has cigar smell on rooms hallway, and seems to me its kind of old, I recommend a carpet change. My complain is to the room service, I call twice or more, when somebody answer me (a girl) as soon as I ask for a soup she put me on hold for atleast 10-15min or more, couldn´t beleive it, then she pick up and said to me ¨so you want a soup¨ atleast she remember what I was asking for jajaja.
Genuine Expedia guest review
Other trip Sep 2, 2015
Angel
US
4.0 / 5Excellent
"Nice hotel walking distance to shopping"
The hotel was nice and convenient. Staff was accommodating. The rooms could use an upgrade for sure. Bathrooms very small. Overall I would likely stay again. Price was affordable
Genuine Expedia guest review
Other trip Sep 2, 2015
DJ
US
4.0 / 5Excellent
"My visit in my daughter new city"
My daughter picked this hotel, I like the location of the hotel making the transportation option very easy to get to. My daughter brought me a seven day pass for the metro mover and bus which was a good thing and we used it every day. I loved that it was adjacent to the hotel. I would like to say that the rooms need to be repainted and the lighting was very deem. The bedding was comfortable as well as the pillows. I did have an issue with one of the house cleaners she did not understand ENGLISH. I was appalled and taking back being that you are in AMERICA.
Genuine Expedia guest review
Other trip Sep 2, 2015
A Traveler
US
4.0 / 5Excellent
Me and my family had a good stay at this hotel. Nice view, Clean and the front desk that checked in and out are really friendly and helpful. But the ROOMS REALLY NEED A RENOVATIONS.
Genuine Hotels.com guest review
1 night family trip Aug 26, 2015
ionee
US
4.0 / 5Excellent
Breakfast not included and we have to pay for parking
Genuine Hotels.com guest review
2 night trip with friends Aug 16, 2015
Ali
US
4.0 / 5Excellent
"Second time staying here"
Stayed for the second time in 3 years and it was just as good as last time. We came a night early because we had a cruise the next day. CVS right around the corner and Miami port is less than 10 minutes away. Will stay here again especially if future cruise is booked.
Genuine Hotels.com guest review
1 night romance trip Aug 21, 2015
Jorge
US
4.0 / 5Excellent
"Good experience"
The hotel is really good. Just one advice: if you're planning to leave and you need your car, let them know 20' before you leave
Genuine Expedia guest review
Other trip Aug 29, 2015
diegi
US
3.0 / 5Good
"Deteriorated"
Hotel used to be excellent, but has deteriorated. On arrival, the phone did not work and the safe was locked. Room looked deteriorated. To top things, I received an unrequested (probably meant for some other guest). early morning wake up call on the second day of my stay, which woke me up two hours before I wanted to.
Genuine Expedia guest review
Other trip Aug 27, 2015
Joe
US
4.0 / 5Excellent
"Overall ok, not worth price"
We asked for coffee and towels, only received the coffee. Asked again for the towels and they gave them to us unfolded, left us wondering if they were clean. Not worth the price.
Genuine Expedia guest review
Other trip Aug 27, 2015
A Traveler
US
3.0 / 5Good
I did not have a good experience,; cause when I first got there to checking in they sent me in two dirty rooms .they need to double check the rooms before they can send guests in
Genuine Expedia guest review
Other trip Aug 26, 2015
A Traveler
US
4.0 / 5Excellent
Has what you will expect from a Doubletree . . .xxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxx
Genuine Expedia guest review
Other trip Aug 26, 2015
EFI
US
4.0 / 5Excellent
Was nice enough ... Hotel rooms a little out dated.
Genuine Hotels.com guest review
3 night family trip Aug 18, 2015
A Traveler
US
5.0 / 5Outstanding
"Awesome hotel and staff!"
Hotel is right next to I95 so there is a lot of traffic noise. Request high floor. Hotel centrally located near eateries, shopping, free metro rail and Bayside Marketplace. Nice relaxing pool with cabanas and pool towels. Staff was extremely courteous and very helpful and informative. Check in and check out went smoothly. We used Uber fir our return trip to the airport.
Genuine Hotels.com guest review
1 night family trip Aug 21, 2015
Cynthia
US
4.0 / 5Excellent
It's a decent hotel...Pool is too small Nice view to the river
Genuine Hotels.com guest review
5 night family trip Aug 17, 2015
A Traveler
US
5.0 / 5Outstanding
"Hyatt Regency Hotel Miami Excellent"
The room was clean and large for our family of four. The food was great. The enterprise rental car being at the hotel was very convenient. Minutes from Port of Miami.
Genuine Hotels.com guest review
1 night family trip Aug 14, 2015
Kimberly
US
4.0 / 5Excellent
"Nice hotel, Bad Smell"
The room, unfortunately, bore an odor of cigarette smoke. All the 3 days of my stay, the stench was present, and hit us when we entered the room after the whole say out. I did complain to the reception at the time of my check out, and was assured it would be looked into, However, the cleaning staff should have detected the odor and done something about it before a complaint was lodged.
Genuine Expedia guest review
Other trip Aug 24, 2015
Sanjay
US
4.0 / 5Excellent
"Great location, reasonable pricing !"
Great location, I was less than a mile away from bayside. I love the Hyatt because I feel like their hotels are at a higher standard. The price was not bad at all. I got a room with two double beds for 2 adults(I actually 5, but we were comfy) free breakfast for 2. The room was nice, the only thing that bugged me a little was the bed backboards furniture was pealing a bit. Be cool if the windows open bu most places don't. And I had to ask twice for extra towels and they were a little slow bringing it bu if I'm in Miami this is my fav hotel.
Genuine Hotels.com guest review
1 night trip with friends Aug 15, 2015
Kristen
US
5.0 / 5Outstanding
"Amazing!"
Amazing and I will be back to stay with you all again! Loved everything about my stay!
Genuine Hotels.com guest review
4 night business trip Aug 18, 2015
Christina
US
3.0 / 5Good
"Better options in Miami Downtown"
Afain, if you book through Expedia you do not accumulate Hyatt points.
Genuine Expedia guest review
Other trip Aug 23, 2015
Juan Carlos
US
5.0 / 5Outstanding
"Amazing Hotel"
The Hotel is amazing, I love to go back soon!!! The only Problem is the Parking... Vale park is cost $32 plus tips, is not easy self parking, is a garage on the side (but is not free) and is a very long walk from the garage to the lobby... But the stuff was very friendly, the Hotel is Beautiful the view was spectacular...
Genuine Expedia guest review
Other trip Aug 22, 2015
A Traveler
US
3.0 / 5Good
"Miami"
We stayed in this hotel for vacation. The hotel interior is old and the pillow that we got is not really clean, probably because it was not changed from previous customer.
Genuine Hotels.com guest review
2 night family trip Aug 15, 2015
Ferry
US
5.0 / 5Outstanding
"Amazing"
Just like the reviews say excellent hotel close to everything will stay again
Genuine Expedia guest review
Other trip Aug 22, 2015
dee
US
3.0 / 5Good
"Very noisy"
Though the room was spacious, it didn't have a mini fridge and was very noisy apparently due to its proximity to the adjacent metro mover station.
Genuine Expedia guest review
Other trip Aug 21, 2015
A Traveler
US
5.0 / 5Outstanding
"The hotel was beautiful, pleasant, and comfortable"
The staff was excellent and the dining experience was outstanding.
Genuine Expedia guest review
Other trip Aug 19, 2015
Bet
US
4.0 / 5Excellent
"Overall Good Experience"
The only negative I have to say is that they do not validate parking so if you have a car be ready to pay $10+ a day for parking. Other than that, everything was great. Rooms were nice and the staff was very friendly. Would recommend!
Genuine Hotels.com guest review
1 night trip with friends Aug 15, 2015
Jeremy
US
3.0 / 5Good
The hotel is nice for the price i paid only if I came with a microwave at least..buying all that expensive food in the Downtown Neighborhood, don't think about taking any back
Genuine Hotels.com guest review
1 night trip Aug 15, 2015
Arthur
US
5.0 / 5Outstanding
It was great I love the room . I would tell my family 2 go 2 that room . People were nice . Super clean and nice help love the pool
Genuine Expedia guest review
Other trip Aug 18, 2015
A Traveler
US
4.0 / 5Excellent
"outstanding"
I recommend this hotel, really much, great,service, easy access to everywhere, very clean room and quiet, my wife and kids they were really happy in this place as much as I was,definitely we will be back to hyatt regency miami
Genuine Hotels.com guest review
3 night family trip Aug 12, 2015
Edwin
US
5.0 / 5Outstanding
"Hyatt in Downtown Miami"
We went to visit Miami for the first time. The visit was very nice and the Hyatt made the experience even better. The hotel is within walking distance or a 10min cab ride/drive to everything(except the beaches). Beaches are about a 20min cab ride/drive away. Exceedly friendly crew at the Hyatt. We paid for valet parking, with that and a friendly crew our experience was awesome. I believe there is a Hyatt at the beaches. BUT, if you stay at the beach there is no Downtown. I prefered the Hyatt in the city. Very nice restaurant and bar inside the hotel. Plus there are a few stores inside (similar as if in the airport). It's not a "Movie Star" hotel BUT it is exceedingly clean and nice and you can tell there they would not hesitate to pamper you like one with the their customer service if you ask (friendly welcome, "can I get you something?" attitude, carry your bags, valet, food to your room, bring you towels, call you a cab, etc.)
Genuine Expedia guest review
Other trip Aug 18, 2015
Ernesto
US
5.0 / 5Outstanding
Over all stay was Okay!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Genuine Expedia guest review
Other trip Aug 17, 2015
A Traveler
US
4.0 / 5Excellent
"Good place for few days"
Nice place to stay if great people specially Chris at the front desk very nice guy very kind also the girls on the 23rd floor at rewards complementary breakfast I'll go again the pool so so trees block the sun
Genuine Hotels.com guest review
2 night family trip Aug 12, 2015
Yaron
US
5.0 / 5Outstanding
"Good place"
good service, close to downtown, metromover and brickell activities. The only issue is the parking for rent a car. Too expensive $32 per day (valet). You can park by your own and cost $19, but still expensive. If you do not use valet, personal don't let you to park the car ay parking places in front of hotel. Breakfast is not included, for 4 people is $50. The hotel is in front of a "whole foods market" which is wonderful. Secure place and the room is clean.
Genuine Expedia guest review
Other trip Aug 16, 2015
fabiola
US
5.0 / 5Outstanding
"Excellent"
Excellent
Genuine Hotels.com guest review
1 night business trip Aug 12, 2015
Sudesh
US
5.0 / 5Outstanding
"Hyatt review"
This is a great hotel near to almost everything in Miami. I would really recommend it
Genuine Hotels.com guest review
3 night romance trip Aug 5, 2015
Juan C.
US
1.0 / 5Poor
very dated rooms and basic bathrooms . feels like your paying to sleep over your old aunts house...
Genuine Expedia guest review
Other trip Aug 13, 2015
A Traveler
US
5.0 / 5Outstanding
Great location with easy access to the MetroMover. Hotel staff was always very friendly and welcoming.
Genuine Hotels.com guest review
2 night family trip Aug 7, 2015
A Traveler
US
3.0 / 5Good
They oversold the hotel. When I arrived at 11:30 pm they said they did not have a room available. They made me wait for a long time while they find a room and to have it cleaned. They said that they were giving me $ 150 dollars credit but when I checked out they said that the credit was supposed to be used only for hotel services. I did not get to use it.
Genuine Hotels.com guest review
2 night trip Aug 7, 2015
gustavo
US
5.0 / 5Outstanding
"Hyatt Regency Miami - Effortless and Enjoyable"
We checked in to the Hyatt, more than a little annoyed at our airline for misplacing our bags and causing a late arrival on an already short 2 day trip for myself and my husband. The staff immediately jumped to action making sure we were taken care of. Minutes after we checked into our room, care packages arrived with toiletries and other items that we needed. When we came down to sit in the lobby (we weren't sure what else to do since we had no change of clothes and our maps and itineraries were in our luggage) a staff member came over and asked if we needed help. When we explained our situation, she printed out a map of the area, marking off areas that were in walking distance, and even noted directions to the free overhead train and stops that we may want to see. That saved our afternoon, as we had a nice few hours of site seeing before returning to the hotel. Upon our return, our bags still had not arrived. We went into the gift shop to see about swim wear so that we could at least hang out by the pool. The gift shop staff (not even front desk hotel staff...the gift shop) made sure we got what we needed and even called the pool area attendance to see if there was a cabana available and there was. We couldn't believe how kind and accommodating everyone was being and we truly appreciate how this hotel went above and beyond for two weary travelers. Nicole and J Johnson
Genuine Expedia guest review
Other trip Aug 11, 2015
Nicole
US
3.0 / 5Good
When I arrived my room was not ready but I was early. I was told check in was at 4 so I called around 430 and my room was still not available. I made it in around 530 and I was given a room however this was another room. The attendant at the counter was rude she made me feel as if I wasn't priority because I had booked with hotel.com. The stay was nice after I got over this, upon check-out the manager hear my complaint and informed me that my room was updated to a king suite. I explained to the manager that it would've been nice to know that at check-in and just communicate what was going on up front with the delay in rooms
Genuine Hotels.com guest review
1 night romance trip Aug 2, 2015
A Traveler
US
5.0 / 5Outstanding
We spent two days in Miami and found this hotel to be a great choice due to location and amenities. Valet parking is a little steep, but it "goes with the territory."
Genuine Hotels.com guest review
2 night romance trip Jul 30, 2015
A Traveler
US
4.0 / 5Excellent
"Good deal. Very good staff"
Our Stay was fine. Did not use pool because it Didn't look great. Store in hotel was mostly closed. Staff was very friendly and helpful. TV was a little outdated. Wifi was excellent. Overall a very fair price if you include the typical expensive city parking with the fair room rate.
Genuine Hotels.com guest review
3 night family trip Aug 2, 2015
A Traveler
US
4.0 / 5Excellent
We checked in very late. Staff very nice and helpful. Had no problems with anything.
Genuine Expedia guest review
Other trip Aug 5, 2015
Stephanie
US
4.0 / 5Excellent
Comfortable, good location and expensive
Genuine Hotels.com guest review
1 night family trip Jul 30, 2015
Chinyere
US
5.0 / 5Outstanding
Just great
Genuine Hotels.com guest review
3 night family trip Jul 30, 2015
A Traveler
US
2.0 / 5Fair
"Rude valet parking attendant and worst experience"
Front Desk people were very helpful and professional that made us feel very welcome. But one of the valet parking attendant gave us really hard time. I believe his name was El Dorado (don't recall now). He parked another car behind my parked car and blocked us. He was very very rude and didn't move that car from behind mine despite my requests. He made me to go back and forth to get out of the spot where my car was parked. He was giving me instructions in a rude voice and was criticizing my driving!!!! I paid lots of money for the room and even fallen in trap to upgrade room (they said my reserved room type was not ready yet)!!
Genuine Hotels.com guest review
1 night family trip Aug 1, 2015
Mostaque
US
4.0 / 5Excellent
"Great downtown location"
Fantastic and quick check-in/check-out Great access to all major highways.
Genuine Expedia guest review
Other trip Aug 4, 2015
EB-5 Consultant
US
4.0 / 5Excellent
GREAT HOTEL FOR DOWNTOWN BUSINESS STAY. CENTRALLY LOCATED . WOULD DEFENITELY STAY THERE AGAIN!
Genuine Expedia guest review
Other trip Aug 3, 2015
A Traveler
US
5.0 / 5Outstanding
It was a real nice people in a nice place it was a pleasure to have these hotel
Genuine Hotels.com guest review
1 night family trip Jul 26, 2015
Leonel
US
2.0 / 5Fair
"Built in 1981 and still looks like that!"
Not much to say, ugly lobby, ugly rooms. Everything is dated. For sure will not come back. First room they gave us had holes in the blanket and trash behind the window shades - with a nice view to a concrete wall. It actually made me laugh when i looked out of the window. Asked my girlfriend if she could make a photo for facebook but she didn't want to, haha. The room upgrade we got had a balcony that you couldn't open, all rooms are very dated, brown carpet, old furniture, 80ish style everywhere. The smoker area is outside the hotel infront of the street, bring earplugs.
Genuine Expedia guest review
Other trip Aug 1, 2015
Oliver
US
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