We have no complaints about our stay at Hyatt Regency. I do wish there had been something a little more "kid friendly" available. However, I do realize this type of hotel isn't marketing to families with small children.Genuine Hotels.com guest review
"Great Location, Comfy & Clean"
Stayed here after a company holiday party; we weren't there long but it was comfy, clean and we had a lovely river and city view. Would definitely stay here again!Genuine Hotels.com guest review
"A good hotel in the right location"
Our regular place to stay when we come into town for the symphony or balletGenuine Hotels.com guest review
"Deceptive Trade Practices"
Everything about the Hyatt was fantastic! The staff was very accommodating. The Hyatt hotel comped my parking which the hotels.com mentioned would be included with the room. This is the second time that hotels.com has promised am amenity that was not delivered. I will never use hotels.com AGAIN. This is unacceptable to any business-minded person that […] believes in truth in advertising. Read moreGenuine Hotels.com guest review
"3rd time here!"
Decent price for near downtown Austin. Front desk and valet people were very helpful.Genuine Hotels.com guest review
"A Contented visitor!"
It was a great stay! Hotel was a little difficult to find.Genuine Hotels.com guest review
Hotel staff and stay was excellent. Balcony view is the best I have seen down town. Beautiful.Genuine Hotels.com guest review
AC was noisyGenuine Hotels.com guest review
"Would definitely recommend and come back!"
excellent location, very friendly and capable staff.Genuine Hotels.com guest review
"Park across the River and Walk"
The Parking Garage was hard to get in and out of, sometimes couldn't even get someone on the PA speaker to open the gate. When I pulled around to the front to check in the people in the pull up area was smart mouth about us going in and leaving our car in the pull up area. They wanted to valet park it and charge us for a check in..........hun... what […] kind of a deal is that. After checking in, we had some 2 guess come by to pick up the game tickets we had brought with us to give to them and the valet's got smart with them and there was a hassle, something we do not like to deal with, especially when a family is coming to town for an entertainment venue. I can tell you if I get a change to stay with you guys again free and my team is favored by ten touchdowns, I'll stay at the Motel Six. As far as this Chain goes, if they run their business like this Hotel, then a lot of folks will not be staying, maybe staying at MOTEL SIX. Sincerely M.Holloway Read moreGenuine Hotels.com guest review
Was a brief stay, but lovely view and got a chance to get up early and go for a walk -- This hotel is right on the lake, with a good trail to follow. Very convenient location. Clean and comfortable -- No surprises.Genuine Hotels.com guest review
"Great Almost Downtown Hotel"
This is a great business hotel in a great location! I would definitely use this hotel again next time I'm in town.Genuine Hotels.com guest review
Loved it. View was spectacular.Genuine Hotels.com guest review
"Outstanding Service and Food"
I was blown away by the room service food. Had a salmon with black quinoa and mango slaw that was awesome. Solid burger. Really good pulled pork quesadillas. The hospitality and customer service was top notch. Great location. The hotel is well maintained and looks great. Nice little gym facility too. I would try and say here again because it was so […] good. Read moreGenuine Hotels.com guest review
I had a blast visiting Austin for the first time. The Hyatt was the perfect choice because of its central location. I loved the easy access to a river front jogging trail. Great restaurants were within walking distance, not to mention the yummy sushi bar and breakfast buffet within the hotel itself.Genuine Hotels.com guest review
"Our Wedding night"
When we first arrived, it was quite late, being our wedding night and all we wanted to do was relax. Upon checking in, we were told that they were overbooked and they didn't have a room for us this night. We were obviously upset, so they transferred us by escalade to the other Hyatt downtown with a bottle of champagne. They also gave us the night free […] of charge. Which in my opinion would have been the only option. Now optimally we would have preferred to stay at the Hyatt Regency, but the service was awesome on how they handled the situation. So it's hard for me to rate the rooms, considering we never saw them! Read moreGenuine Hotels.com guest review
"super time in Austin, TX"
The Hyatt is so centrally located. We walk a few blocks to hop on the Austin double decker bus stop. Bought the hop on hop off pass and explored all that Austin offers. Very nice room with a ladybird river view. New Starbucks just opened within the hotel. The reception people are so kind and helpful. I'd definitely stay a t this hotel again.Genuine Hotels.com guest review
"Nice hotel/nice views but some minor issues"
Rooms and staff were great. We got a river view room and we enjoyed that a lot. Parking initially seemed a bit inconvenient as we could not see a way into the hotel without going outside; better signage or instructions to guests would be a help. The card readers to allow parking lot access were also not working very well; they had to have someone standing […] next to them to get guests through the gates. The Starbucks in the hotel is temporarily closed so be aware of that. There was an extraordinarily strong smell in the parking lot elevators -- bat guano from the bats near the Congress St bridge? Either fix that or at least put up a sign -- it was pretty bad. Read moreGenuine Hotels.com guest review
"near everything and so many nice amenities"
I loved my stay here. The rooms were comfortable and clean, and the staff was friendly and helpful. I took advantage of the gym, pool, and hot tub but that's only a fraction of the stuff they have available here. I was near the bats, right on the lake, minutes from downtown and SoCo... I would recommend this place and try to stay here next time I'm […] in Austin. Read moreGenuine Hotels.com guest review
"Haven't seen toiletries like this in years!"
Besides the hotel being priced adequately, I am very happy with the staff, the treatment, and condition of hotel premises. We had room service and the breakfast plates are priced about half of what other hotels charge (though they still charge a fee and the 20% gratuity). Nowadays, even 5 star hotels don't have the kind of toiletries they had here, […] I mean, I haven't seen toothpaste in american hotels for at least 5-10yrs. Make up and nail polish remover... really?? Read moreGenuine Hotels.com guest review
"Noisy and in need of repair"
For the high price it was not at all up to par with hotels I've stayed at for the same price. The rooms have very thin walls and we felt as if the people in the next room were in ours. We could hear every word they said. The hotel is an atrium style and we could also hear the lobby noise. We were on the 12th floor. The roof leaked in many of the common […] areas therefore yellow buckets were everywhere. The hotel had an unpleasant odor. Read moreGenuine Expedia guest review
"DOUBLE CHECK RESERVATIONS WITH THE HOTEL"
The hotel screwed up my reservation and got my a double room instead of the king on my reservation. The front desk was not very compassionate about my problem and they were booked up. My double room was clean, but nothing special. The room service was very limited and the bar opens late and closes early. The amenities seem limited in general, however […] most of the staff seem nice. The garage elevator smells like rotten oysters. Also, don't pay in advance for the WIFI. It's free. Read moreGenuine Hotels.com guest review
"Disappointed in our choice."
We were disappointed in the hotel. The location is fine but the room was so mediocre. The shower head wouldn't even stay up so we could take a decent shower and the room was below average. We should have paid more and stayed at a hotel on the other side of the lake.Genuine Expedia guest review
"charged for everything, even paid double on some i"
I got charged twice for parking, and then charged for breakfast even though it came with the package.Genuine Expedia guest review
"Convenient to 6th Street via taxi"
Good hotel with all the conveniences you would expect from a Hyatt.Genuine Hotels.com guest review
"Everythibg was good!"
Had the best time ever. Everything was great. The pool. Gym is clean and nice . The provide everything u will need!Genuine Expedia guest review
"In the middle of it all"
I originally chose this hotel for it's location: directly on the hike n bike trail, walking distance to both downtown and SoCo. What delighted me were things like the perfect service, the healthy (and as it turns out, delicious) options from room service, and the comfy bed. This hotel has definitely been updated since I last stayed here. The view of […] the river and downtown can't be beat. Definitely get a river view room. Read moreGenuine Hotels.com guest review
room pretty rundown for the price. good location, good staff. Noisy- the open courtyard concept reflects noise badly. Bad sign that they have ear plugs on the nightstand....Genuine Hotels.com guest review
Nice experience at the hotel. Food was great and craft beer selection was impressive.Genuine Hotels.com guest review
"Hyatt Regency Austin: Great& accommodating Staff"
Well one job on food and service. Keep up the good work.Genuine Hotels.com guest review
"Wonderful hotel right on Ladybird Lake"
This hotel was amazing. The staff were great, rooms were clean, and bed was uber comfortable. The pool was saltwater, great for the skin. AND it was right next to the lake and the bat tour boats. The breakfast buffet tasted SO good, I wish I had more room in my tummy. The outdoor sitting area was beautiful.Genuine Expedia guest review
"Amazing hotel. Greta view inside and out!"
The rooms were very clean and comfortable. The hotel has a great atmosphere.Genuine Expedia guest review
Great hotel, nicely located but limited rest nearbyGenuine Hotels.com guest review
"Visit to Austin"
We chose the Hyatt Regency for price and location. We paid extra for the king room with river view which was definitely worth it. I would not have enjoyed the stay at this hotel if not for the wonderful views of the river and downtown. The room was small but adequate but the bathroom was too small. The hotel in general is loud, but thankfully it didn't […] affect our ability to sleep. The front desk and concierge staff were extremely helpful. Was easy to walk to downtown and down South Congress from this location. Read moreGenuine Hotels.com guest review
I would not rate this a 4-star hotel. Furniture was old (used paper to prop the dresser front 2 legs with paper) and scaling in the bathroom fixtures. The location is good and the food was good.Genuine Hotels.com guest review
"Close to Lady Bird Lake and Downtown"
The front desk people are very accommodating. There was an error with pricing and they fixed it without issues.Genuine Expedia guest review
This hotel was very comfortable and the beds were awesome. We upgraded to room with a walk out balcony on the 16th floor. I didn't think the extra fee was worth the balcony. We also were originally put into a room without a bed. Strange. Someone did bring us back a key to a different room. Plenty of mirrors for getting ready. Ear plugs were a nice touch […] not that we needed them. Valet was very prompt and always willing to give us directions. We would definitely stay here again. Read moreGenuine Hotels.com guest review
"Going downhill quicky"
I frequent this hotel when in Austin, and with every stay, this hotel is getting worse and worse. The staff is equal to that of a one star hotel. The interior has not been improved in the rooms look like a frat party occurred with all the marks and bangs on the walls.Genuine Hotels.com guest review
The hotel stay was very pleasant and the hotel staff went above and beyond for service and were really helpful with our needs.Genuine Hotels.com guest review
"Staff is amazing!"
Stayed 4 days for a conference. Every day the staff (wait staff, housekeeping, concierge, bell personnel) went out of their way to fill customer requests. Rooms were clean and food was better than other catered events. However, the price of beverages from the bar, vending machines ($2.50 for a can of soda) and the items in the "store" were way out of […] line. Read moreGenuine Expedia guest review
"Nice hotel. Great location"
Kinda pricey but worth it. Spend the entire weekend there, on the 8th floor, awesome view of the city and the lake. People are nice and friendly. Would DEFINATLEY stay again.Genuine Hotels.com guest review
"Wonderful Family Vacation Hotel"
I travel to Austin for business several times a year so I have had the opportunity to try different hotels. The Hyatt Regency Barton Springs was by far the best hotel I have tried in Austin. The staff was so professional and helpful, they were amazing! They all treated you like you mattered. From the valet guys to the front desk, they were great. The […] view from the rooms of the river was so beautiful. It was a very relaxing time. Read moreGenuine Hotels.com guest review
Friendly, prompt service. Great location. Convenient to downtown and warehouse district. Uber was a $5 ride from the hotel to the warehouse district and pedi cabs were avaliable as well. The room was in good condition; clean and neat. There is a construction sight next door to the hotel, but we did not hear any noise from the site over the weekend. […] I would stay here again. Read moreGenuine Hotels.com guest review
"Taking Our Longhorn to College"
The hotel is very nice and in a great location! Definitely will stay here again!Genuine Expedia guest review
This hotel was even better than its description. It was beautiful, located in a great part of Austin, and the staff was so kind. My husband and I will definitely be staying here again!Genuine Hotels.com guest review
"Great location and amenities"
Perfect location. Great amenities, nice pool, nice bar lounge . Will stay againGenuine Expedia guest review
"EV Friendly Hotel"
3 Tesla chargers an 2 ChargePoint chargers available for guests in parking garage. Great staff and hotel make this an easy choice for EV drivers!Genuine Expedia guest review
"All good except noise"
Always good at this hotel except the noise. While the huge tall open atrium is visually special The noise reverberates throughout this facility. The noise of children crying less and my enjoyment of this otherwise fine hotelGenuine Hotels.com guest review
"Worth every penny"
I splurged on a night at the Hyatt Regency, cashing in on a hotels.com Welcome Rewards voucher and it was the best choice! This hotel is large, spacious, clean and in an excellent location next to the Congress Avenue bridge. The room was well appointed and had great views from the 7th floor. The outdoor pool itself is small but the patio is large enough […] to accommodate a crowd. The gym is one of the nicest hotel fitness centers I've seen, a big plus for a business traveler. Read moreGenuine Hotels.com guest review
"Austin Weekend Getaway"
Hotel was great! Bar was convenient, service a little slow on the patio, pool is small but great when not crowded. Bed was comfortable, room was a little warm.Genuine Expedia guest review
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