comfortable, clean, convenientGenuine Hotels.com guest review
"Great access to metlife stadium"
Very close to Metlife stadium with shuttle service to game for nominal fee. Shuttle service to Secaucus station to catch train to Newark airport was very convenient. Hotel could use some updating which was unusual for a Hilton property. Could use some maintenance for example elevators had panels missing and looked dilapidated. Restaurant was overpriced […] and my meal was not good at all so I recommend other food options. But overall, definitely will stay again for future events at metlife stadium. Read moreGenuine Hotels.com guest review
"Very Nice Hotel!"
We only stayed one night but the staff was very nice and the hotel was exceptional!Genuine Hotels.com guest review
You would think name brand hotels would be better but it wasn't! Was moved to 2 rooms in one night, because the ac didn't work in my room! The second room, when we open the door look like someone was sleeping in the room. Then we was ask if we mess up the bed and had just moved to the room.Genuine Hotels.com guest review
"My stay sucked"
This hotel sucked! You had to flush the toilet 10 times in order for it to work. The water coming out of the shower was so forceful it hurt your skin. The ac was not very cold. I originally booked the hotel because they said there is a shuttle to NY only to realize when I got there that it was only to the train station and you had to pay $8 to get to […] and from NY. Also, it said that you would be given complimentary water then when I got there I was told that it was only for gold and silver members. The description of the hotel was very misleading. It was also very pricey. I think I should have gotten more for what I paid. The pool was also not very clean. I would never stay at a hilton hotel again. The staff treated us very differently from the gold and silver members. It was horrible. Read moreGenuine Hotels.com guest review
We enjoyed everything especially the buffet.Genuine Hotels.com guest review
The location was good. The area is pretty with all the water. You could see the NY skyline from the pool area which is very pretty. The rooms were good but the elevators could use some work. Nice hotel.Genuine Hotels.com guest review
Everyone was kind and courteous! Facilities were a bit outdated though.Genuine Hotels.com guest review
"Close to Secaucus"
It worked out great. Friendly staff. Comfortable room and bed. Nice western view of NJ.Genuine Hotels.com guest review
"Would stay again"
Nice stayGenuine Hotels.com guest review
Needed a pool before I returned to work. Close to home, great staff and the pool closes at 12am. Just what I needed!Genuine Hotels.com guest review
"New York trip"
The hotel is really nice compared to the reviews it get free parking and shuttle to take you to Secaucus Junction the it cost five dollars a person to go to the stadium each way that nothing compared to what it tells you to park thereGenuine Hotels.com guest review
The hotel was very nice. The staff was friendly. The bed was very comfortable. We went there for our 26th anniversary. We enjoyed our stay. We would definitely come back.Genuine Hotels.com guest review
The hotel and stay overall was lovely! Staffs were friendly and the room service was superior! However it was quite confusing getting to the hotel. If you missed an exit you would have to drive back around for 10 minutes.Genuine Hotels.com guest review
"Jerae is the boss"
YupGenuine Hotels.com guest review
Good place to stay, close to NYC. Great shuttle service to Secaucus Junction.Genuine Hotels.com guest review
"good location rude staff"
I got a king size room and it was tiny. No room to walk, the bed took up most the room. There was a desk but it was so cramped, you couldn't even use the chair. There's also no fridge or microwave in the room and all the vending machines are located on the 3rd floor only. (I was on the 19th)Genuine Hotels.com guest review
Room needs updating.Genuine Hotels.com guest review
"Needs to be updated and cleaned"
Upon arrival to the hotel lobby I immediately noticed how dirty it was...we stayed on the 15th floor and the floor was dirty as well. The hotel furniture in the room is very old and it did not look like any of the Hilton's I've ever stayed in. Let me put it this way the only way I knew I was staying at a Hilton Hotel was because I saw the name outside […] of the building. I won't stay there again. Very disappointing! Read moreGenuine Hotels.com guest review
The hotel looks amazing from the outside and the inside was just as nice. In house Starbucks and Restaurant was very convenient given that there is nothing withing walking distance. Pool and Gym were great. Bedding were clean and comfortable. Bathroom sink and toilet were nice and clean but the tub was not well cleaned. Tub wall tiles had a couple of […] black mold spots here and there. No Fridge and Microwave which is poor in my opinion for a Hotel of this status and price. WiFi is not free and there is a $10 charge per night if you want access, Booooo!!!! Read moreGenuine Hotels.com guest review
"Perfect for our group"
We recently had a group of 18 (girls volleyball team) there and it was fine. I had read some pretty rough reviews so I was nervous but it was great. The front desk staff seemed somewhat inexperienced but they went out of their way to help on multiple occasions. One of our 6 rooms had a bathroom that we asked to be re-cleaned but it wasn't anything major. […] It's NYC and the price was great they have buses and shuttles to all major train stations to help your travels. It does show some wear and tear in some places but it's busy... Not a dealbreaker for us. Oh Starbucks in lobby is great but it's only open morning hours... No late night latte. Huge thanks to Daphne at the desk for helping us out so much - we will be back again. Read moreGenuine Hotels.com guest review
my wife enjoyed our stay at the hotel. the staff were very friendly and helpful. the room was clean and comfy. negative comments are: one night there was a fire alarm and we could not get into our room for almost on hour. and that was at about 2 a.m. one of the lights in the bathroom was busted and the wallpaper was peeling off. if you are not very […] particular about outward appearance, well, this is a good hotel. Read moreGenuine Hotels.com guest review
Web address had us looking for the wrong address. Paid tolls 4 times going around in circles near sports complex. Better signage for hotel on highway would be helpful.Genuine Hotels.com guest review
Hugely disappointed in the Hilton. Difficult to access from high speed road. Don't pass the entrance, there's no turning around to get back! Room hasn't seen a makeover in decades! Lamp shade was plastic and had a hole punched in it. Desk had no chair. TV was on a credenza blocking the window. Furniture had nail polish stains on it. Not worth the decent […] rate...never again. Read moreGenuine Hotels.com guest review
"The Best of the Worst"
We have family in the area and have stayed at a lot of different hotels in the area over the years. Frankly, it's hard to find a decent hotel in Northern NJ. This hotel used to be the Sheraton Meadowlands before it was the Hilton. Not much has improved since we stayed there then. Hotels in the Meadowlands area tend to see a lot of hard livin' so they […] need to be renovated often. This is not really a business hotel (although it looks like it could be one) but more of a hotel for guests who want to see an event at the stadium and party in the rooms. As a result, this hotel shows some wear and tear and it's not quiet. One of our mattresses was literally a giant sink hole. I don't think I've ever stayed at a hotel with such a bad mattress! Looking beyond the trendy lobby and Starbucks, this place needs a DEEP CLEAN and investment in basic things like mattresses, towels and bed linens. Additionally, it is also a NIGHTMARE to get to from the NJ turnpike. Only positive thing I can say about it was that when we brought the mattress situation to the attention of the front desk, they did take money off the bill for it. And, it's unfortunately better than some of the other hotels in the area-- hence the review title--best of the worst. Read moreGenuine Hotels.com guest review
"Week Stay at Hilton"
Did not service our room the first day. When I asked about this on our return after 7pm they said "the housekeepers went home for the day" I'm a General Manager in the Hospitality industry and my housekeepers never goes home. There is always at least one or two on duty should guests need a sudden room refresher, or if a child had an "accident" in bed. […] Let them work shifts. If housekeeping is outsourced then employ two or three of your own to start after the day shift has gone home. Other than that, the Hotel is value for money. It was a good stay, thanks. Read moreGenuine Hotels.com guest review
"Good option outside NYC"
We have stayed here before (it used to be a Sheraton). Is a good option if you don't mind not satying in the city and you want spacious rooms without breaking the bank. If you are attending an event at MetLife Stadium, then this choice is a no-brainer. We choose this hotel every time we go to NYC because they have free shuttle service to/from Seacacus […] station in NJ, and from there is an easy $3 USD ride each way. However, the service is quite flawed: They use a van that can hold only 12 people. And every morning there's like 20 people trying to get a seat. And the same goes at night trying to go back to the hotel. So everyone is tripping over each other to cut to the front of the line. Coming back at night, we were some of the first at Seacacus station and formed a line... then more people showed up and when the van arrived the line broke apart and people didn't respect the order in which we showed up. The driver doesn't care, he says he just takes any 12 people, he doesn't care who showed up first. I think the hotel should come up with a system where people call and list for a specific time, so no one rushes to the van door and call "shotgun". Other than that is a good value to visit one of the most expensive cities. Read moreGenuine Hotels.com guest review
This was the best trip ever everyone at the hotel was great an very friendly made our stay the best, I will tell all my friends about this trip an were to stay,(THE HILTON)Genuine Hotels.com guest review
"Great hotel except for front desk staff"
Hotel room and amenities were great. However, front desk staff were rude and gave the impression that they were not at all interested in serving customers. Management should let them know that they are in the "hospitality trade".Genuine Hotels.com guest review
"Close to Met Life Stadium"
Room was clean, big and had a great view. Attended the Jets vs Giants Pre-Season Game. Great place to stay before and after the Game.Genuine Hotels.com guest review
I was very happy with the hotel overall EXCEPT that they failed to inform me that they would put a $50 hold on my VISA for "incidentals" and it would take 4-5 days for the refund to occur. There happened to be a Gypsy wedding occurring the night of my stay. The guests were extremely unruly but I do not fault the hotel for that. It was great people […] watching!!! Read moreGenuine Hotels.com guest review
"Excellent service and hotel"
Though I only stayed for one night, I went to the giants vs jets game the night of my stay, and they offered awesome and cheap accommodations to get my girlfriend and I to and from the stadium. Will definitely stay here againGenuine Hotels.com guest review
"great place for what we did or great for football"
very nice kids loved swimming pool i liked the gym pool was nice to perfect for the kids cause it was only 4foot deepGenuine Hotels.com guest review
"One night for Anniversary"
Surprised my GF with a night at the Hilton Meadowlands. I requested an upper floor with great view of city, and privacy. Very Friendly and Front desk was more than accommodating to my request, and offered me drink/appetizer vouchers, and complimentary breakfast buffet. View was mostly of swamps and radio towers blinking in the distance, and had to really […] look to the left of the window to see Freedom Tower, but still beautiful. Not to mention, NY Giants were staying in hotel for training camp, and had a once in a lifetime opportunity to meet some players! Read moreGenuine Hotels.com guest review
Bigger bathroomGenuine Hotels.com guest review
"In the shadow of MetLife Stadium"
Location is very convent to attend events at MetLife Stadium and the NYC skyline view from our room was spectacular. The room was good size and clean. Staff was courteous, professional and helpful. The only negative was the slow draining sink in the bathroom which filled up whenever running the water for more than a few seconds. I reported my concern […] at checkout and they wrote down the info and room number. Overall, this is a well run and maintained property and we will definitely consider another stay when we are in that area again. Read moreGenuine Hotels.com guest review
"Great hotel for the game"
My wife and I stayed here for a preseason Giants game. The $5 shuttle service was VERY convenient. Picks up right outside, they were ready for us 2 hours before game time, and dropoff is right next to one of the gates. Pickup was easy and quick right after the game. We got a city view room which was recently renovated. It was clean, good view of the […] city, and VERY comfortable. Read moreGenuine Hotels.com guest review
Won't stay there again. Too expensive for nothing. Pipes banging in walls all night. room service knocked on my door at 7am when i didn't get to bed until 3am obviously I was there for an event just like everyone else at MetLife stadium and the Shuttle they promised was a 2 hour wait and I ended up having to pay $45 for cab just to get across the highway....you […] can't walk from the stadium to hotel. There are 2 four-lane highways and swampland Read moreGenuine Hotels.com guest review
I like this hotel The service is awesome The person in reception is very nice His name is Ramiz He is very welcome and try to help everyone The room is clean The restaurant is very good We enjoyed in this hotelGenuine Hotels.com guest review
Booked this hotel because I was attending a concert at the MetLife stadium. Perfect location! Even offered a shuttle service too and from the concert. My room was newly renovated. The bed was comfortable, overall room was clean. Front desk was extremly welcoming and helpful. Would stay there again.Genuine Hotels.com guest review
The elevators were very slow we had to wait 5-10 minutes everytime even though they had five elevators. No bag in the garbage pails in the room. We had a king size bed and the room was the smallest ive ever stayed in. Parking was ok and over all it was clean but for the amount of money it wasnt worth it. Next time ill be staying somewhere else.Genuine Hotels.com guest review
Very nice hotel, good price. Most comfortable bed I've ever passed out in! :-)Genuine Hotels.com guest review
Everything was excellent with the hotel , expect for Two things. Very bad service picking us up at concert had to wait over and hour and half to get pick up to get back to hotel. Taking money off your card and charging u 60 incase u destroy the room. Customer service said I have the 60 dollars the next day. I have to wait 15 days before money is put […] back on car. Read moreGenuine Hotels.com guest review
The hotel was OK, not as good as I usually associate with a Hilton. I would guess this is because of its location, right next to Met Life Stadium. It's a perfect location if you want to stay overnight after an event which is what we did. I'm sure this also is the reason for the slightly run-down appearance. All-in-all, I was satisfied with the hotel. […] There's a third-party company that offers a reasonably priced shuttle service to the Met Life Stadium. Read moreGenuine Hotels.com guest review
"Attended concert at Met Life, across the Street"
Over all the hotel was okay. We payed for a king bed w/ a city view. When we arrived that is not what they us down for and I had to show my confirmation. They put us in one room for the 1st night then switched the next day. They gave is tickets for free drinks and breakfast because of this. Both rooms were okay. The rugs in both rooms were extremely […] stained. Kind of gross. The elevators were not working. Only 1 was in service. I did not see any one out there attempting to fix them. The elevators were an issue for more than 2 days. They want you to pay for your wifi which is a rip off. They did comp that for us. I have never stayed at a hotel where I had to pay for wifi. The staff was very helpful and nice. Read moreGenuine Hotels.com guest review
"stayed at Hilton to see a Giants Game"
This was a nice enough hotel and the best part was the shuttle service to Metlife stadium.Genuine Hotels.com guest review
"Not worth the price"
The only positive about this hotel was the free shuttle to the train station. I chose the hotel because it was close to MetLife but it was able to be accessed by doot. The rooms had carpet stains, peeling wallpaper, mold in the bathroom and refrigeratorGenuine Expedia guest review
Overall hotel is good. Location is good, pretty easy to get to NYC. The room I had was okay, my main complaint is bathroom was very small & dated, ceiling needed work. Pool area & patio was nice. Loved that there's a Starbucks on the first floor. Restaurant was not good, service was slow, I went to lunch with a group of 7 people, restaurant was empty, […] service was still slow and our waiter didn't understand much english. My sister ordered a ham & cheese sandwich & he understood ham & cheese omelet, smh. Read moreGenuine Hotels.com guest review
no easy way to metlife arena which is .9 th of a mile away , the other side of the highway and free shuttle is not free for that . the resturaunt / bar people are way too slow, and your prices there are over priced . elevators were slow and loud only two out of four seemed to be working , BUT the room was nice , clean , large , not much of view > roof […] top / trees , but it was ok for a game night hotel Read moreGenuine Hotels.com guest review
"Enjoyed our stay"
We enjoyed this hotel and the beds were very comfortable. There was no refrigerator or microwave in the room, so that sucked, but otherwise it was nice. The people were very nice and helpful!Genuine Hotels.com guest review
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