Love this place. Feels like home. Great hospitality , very clean, and classyGenuine Expedia guest review
"Best hotel chain"
For me and my family stay on Marriott hotel is the best option.Genuine Expedia guest review
"Close to the Airport"
Staff was excellent. Rooms were below other Marriotts in terms of condition. Hotel updating lobby and amenities. Very close tot he airport and covenient to the highway.Genuine Expedia guest review
The hotel is very nice and the room and lobby upgrades are a definite plus. The restaurant food was great!Genuine Expedia guest review
"A very pleasant surprise for the price."
Really good value especially with the hot breakfast option. Renovations are continuing but had no effect of our stay. Good to stay away from noisy I-10 hotel strip.Genuine Expedia guest review
"the only place we ever stay when we visit El Paso"
Customer service is awesome there. The staff goes out of their way to make sure you have everything you need.Genuine Expedia guest review
Good hotel, need to renew some itemsGenuine Expedia guest review
The hotel changes the tickets for the breakfast. We are 4 adults and only give 2 tickets. They do not change the blankets for the bed and the beds were not clean enoughGenuine Hotels.com guest review
"becarefull when you buy complete packages"
everything was great location, room, it was clen,, but at the brekfast we had trouble with the staff with the breakfast,, we payed on expedia for it and they didint want it to honour,, after 30 minutes they did but they where asking us to pay or go????? i thin expedia should have better comunication with the reservations txs luisGenuine Expedia guest review
"I'M IN HEAVEN"
The beds and pillow supplied at the Marriott Hotel El Paso were second to none. I have never slept in such a comfortable bed whilst travelling and the pillows supplied were devine!Genuine Expedia guest review
Agradable, y comodo, solo que el desayuno muy poco variado.Genuine Expedia guest review
"MUY LIMPIO Y AGRDABLE"
ESTUVE MUY COMODO Y EL EVENTO RESULTO UN EXITOGenuine Hotels.com guest review
"Camas muy confortables, habitacion limpia y comoda"
Nuestra estancia en general estuvo muy bien. El staff muy amable. Hubo tres cosas que nos desalentaron un poco. El jacuzzi fue cancelado definitivamente. La regadera de la habitación goteaba y el agua se acumulaba en la tina. De igual manera, la regadera era deficiente ya que la mitad del agua salia por la llave de la tina y por ultimo, el desayuno […] esta genial pero solo son dos cupones por habitacion nosotros eramos cuatro adultos. Eso no se informa antes de hacer la reservacion. La gerente nos regalo un cupon extra y solo tuve que pagar por un desayuno. Read moreGenuine Hotels.com guest review
Excelente trato del personal y el hotel esta aún en muy buenas condiciones.Genuine Expedia guest review
Excelente trato al momento de realizar el chek in.Genuine Expedia guest review
la estancia fue sumamente placentera...con ganas de volver!Genuine Hotels.com guest review
air condition is too noisy and not warm enoughGenuine Hotels.com guest review
"Ideal para ejecutivos"
Esta bien para ejecutivos pero no para familias pues los cuartos son muy pequeños y no deberían de cobrar el internet wi fiGenuine Expedia guest review
EXCELENTEGenuine Hotels.com guest review
Muy bienGenuine Hotels.com guest review
Excelentes instalaciones, sabanas, almohadas y colchones excelentes para descansar.Genuine Expedia guest review
GENIAL!!!!!!!!!!! lastima del clima que nos toco, pero en general wow!!Genuine Expedia guest review
todo excelente, solo que dicen tener i cama king y 2 matrimoniales y solo es una u otra, no especifican y es enganoso.Genuine Hotels.com guest review
"incumplimiento del hotel"
en la reservación quedo establecido el desayuno para 2 Adultos y 3 niños y no me respeto el hotel el tercer niño y tampoco la habitación con 2 camas king y 1 matrimonial argumentando que no contaban con ese tipo de habitacionesGenuine Hotels.com guest review
Excelente servicio y habitaciones espaciosas, limpias y una buena relacion costo-calidad. Realmente lo recomiendo.Genuine Expedia guest review
Cuando puedan hospedense en este hotel, bonitas habitaciones, excelentes camas, muy comodas y el servicio inmejorable. Sera una muy buena eleccion si te quedas en el.Genuine Hotels.com guest review
El hotel esta viejo, el cuato que se dice de lujo para nada lo es, buen servicio de restaurant y buena ubicacion en relacion a la cercania del aeropuertoGenuine Hotels.com guest review
"hotel marriot el paso tx"
el grifo de la tina del baño no funcionaba, las llaves del lavabo una de ellas no cierra corrrectamente y el tapon del deposito de agua del excusado no tapa correctamente y se escapa permanentemente el aguaGenuine Hotels.com guest review
"A very good overnight visit"
08/25/14 French S Louisiana
We stayed in the Marriott at the airport. We got a phenomenal rate and our room was very good. We like to stay at Marriott's and this one a very nice one in El Paso. The staff was very friendly and helpful in all our requests. Overall a very nice stay for us.
"Hotel is okay, but conference food/service horrible!!!"
08/03/14 SLily11 Silver City, New Mexico
This is a difficult evaluation because the hotel accommodations were great and check in and check out service top of the line; yet, the problem is conference banquet food/service was the worst I have experienced. I cannot believe that the Marriott brand would have allowed this extreme sub par standard be associated with their brand. We were attending a business conference and things were okay going into final dinner banquet for about 300, when it was a disastrous dinner service. This hotel does weddings.... Oh my, after my experience I would never recommend this place for a wedding reception if what we experienced was how they do things normally. Let me share: There seemed to be regular waitstaff and then they brought in temps. I assume this by the poor, poor attire of the temp employees and no name tags on these servers. Their shirts were half hanging out, tux ties on crooked, pants non professional, hair unkept... The dinner had to start late because they were not set up. When we got in, our table of 10 was missing its centerpiece, two sets of silverware, three missing tea glasses. When salads and food came out to our 300 guest banquet, it was delivered randomly, sometimes 20 minutes different than the tables around us. It also took forever to get out missing table set ups. When the salad plates were picked up, is when things went downhill. The sloppy waiter literally tossed our salad forks back on the table in front of each of us, telling us we would need them for dessert. We had still a clean fork per person. We also asked for bread as the rest of the tables around us had bread. We asked many times to get tea, etc, but to no prevail. Dinner came out cold and roast beef tough. Head table was served 30 minutes before us. Then I had about 1/3 of my meal left and the sloppy waiter tried to take my plate saying it was time for dessert. We stood up for an applause on a presenter and one woman at our table had her almost full glass of wine cleared. He wouldn't acknowledge he took it. We asked again about bread... You won't believe it, our sloppy waiter went around to other tables and took a roll from here and there, returning with 4 rolls and said we would have to share at our table of 10. When they served, the waiter ran the food tray through a guest's hair when he leaned down to serve a plate. Then served the food that had hair pulled through the gravy. They would pick up dirty dishes and put them on a tray with food that had not been served. The dessert round was the worst. Now an hour and half into service they were having real problems. They didn't have enough cake. There were no standards here. The cake slices were huge to very small same table and horribly made and presented. Half our table waited another 20 minutes for dessert when we were almost done with banquet. Horrible cake slicing, dirty knife cutting, thrown on plates... I can't tell you how bad... Then when all done, the waiter brought more rolls he collected off other tables. Well I think you get the jest of our evening. How embarrassing for a Marriott.
"Great Hotel Near the Airport"
08/03/14 John R Saugus, Massachusetts
Typical of the Marriott brand, this hotel offers full amenities, a comfortable room with a comfortable King size bed and plenty of pillows. The Restaurant and lounge have a great selection of draft beers, wines, and margaritas, and a full menu of steaks, seafood, burgers, and appetizers. I enjoyed a perfectly grilled Ribeye with mashed potatoes and a unique medley of grilled Brussels sprouts and bacon. My wife enjoyed the Chicken Grand Mere with potatoes and grilled asparagus and a huge salad with plenty of Ranch dressing. I "watched" my wife enjoy their Chocolate Lava Cake with Strawberry Ice Cream on the side...can you get too much chocolate? Staff is very friendly and helpful, the 24 hour shuttle service is extremely convenient for trips to the airport, and the room is comfortable and equipped with coffeemaker, and all the toiletries you'll need. This will be our regular stop the next time we're in El Paso.
07/31/14 Olga C Houston, Texas
We stayed there 3 nights 4 days, hotel was very clean and so were the rooms. We were especially surprised and grateful for housekeeping services. We had gotten in late one morning and put the privacy sign up. She didn't knock which you expect, however I ran into her and asked if she could provide the toiletries. Which she did without hesitation. What I didn't expect was for her to circle back around and clean our room! Regrettably I didn't catch hey name to thank her, but she did a great job!!!!
"Much better than I remember"
07/23/14 Veronica S Austin, Texas
I stayed here a few years ago and wasn't impressed, but I tried it again this week and found it to be very pleasant. The lobby had been renovated in the interim, making it a much nicer place to hang out, and the hallway carpet seemed fresher, and the room was very clean (good carpet) and had extremely comfortable bedding. I slept great. I also took advantage of the concierge room free breakfast, which was pretty good. I would definitely stay here over the El Paso Doubletree, especially when the Doubletree rate is equivalent.
"Relaxing Stop After a Long Drive"
07/06/14 Carudo Phoenix, Arizona
We recently stayed at the El Paso Marriott, after a long stressful drive. Not the prettiest exterior, and maybe the rooms are a bit small, but would recommend anytime. Great staff, very helpful, and most importantly, there is a restaurant across the street, which is a great steak house, which the front desk highly recommended- they told us to get the Rib Eye- we did-fabulous. We depend on good room service, and they came through- excellent food quality, and the server had a great smile…and, when in the heat, the AC in the room made the stay….I cranked it, and we could hang beef by the next morning- don't take that as a negative- we wanted it cold. The cocktail server was very friendly and efficient, and great wines by the glass- even a Joel Gott, and they even had a Taylor-Fladgate port.
"El Paso Marriott Full Service Hotel"
06/21/14 Mike C Chandler, Arizona, United States
I have been staying at this Marriott for about 25 years. It was always in my top 5 Marriott Hotels, but not anymore. The last stay we noticed the pool was almost too cold to swim in. On our latest stay, I had planned on two nights and checked out after one. Overall, this Marriott property is gorgeous. For overnight travelers, it can't be beat. But for our family, it no longer works out. First, the pool was too cold for us to enjoy (and the hot tub has been removed) - and that was the main reason I booked this property. Second, the toilet didn't flush well - it seemed like everything was not up to Marriott standard in terms of bathroom fixtures and how they work. Thirdly, no newspaper on my front step in the morning (C-level floor). And lastly, the omelet chef had a plate out for tips. This really turned me off. I am actually a big tipper - usually 20 to 30%, but I don't like tip jars or tip plates in a full service Marriott. I can no longer recommend this location unless you are a pilot or flight attendant and just want a great place to sleep near the airport.
"Close to the airport"
Decent hotel option near the airport, friendly service and airport shuttle is available any time. The rooms are ok with no major issues. The bar/lobby area is more modern than the rest of the hotel, but still a nice place to have an after drink before or after going to dinner.
06/09/14 D.I.Y D
The lobby and the service is good yet the rooms are dirty i found a roach and the bed was all messed up. plus the ceilings are wayyyy too low!! I was not satisfied with my stay at this Marriott. And El paso doesnt have good hotels.
"Stayed here numerous times great service"
06/06/14 travelermanPhoenix Avondale, Arizona
I stayed here for one night. The staff was friendly and polite. I had breakfast the next morning at the restaurant great food & service. The room was nice & clean. It's close to the airport with a shuttle which is great.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )