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  • Sheraton Philadelphia University City Hotel
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All hotels in Philadelphia, Pennsylvania, United States
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1 room,  2 adults 
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Room 1:

Sheraton Philadelphia University City Hotel - Philadelphia

39.95466, -75.19443
3.5 stars
3549 Chestnut St., Philadelphia, PA, 19104 United States ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $155 $124
available on 05/26/13
Price Match Guarantee
4.0 420 5

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    Sheraton Philadelphia University City Hotel
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    1 room,  2 adults 
    Adults Children
    Room 1:

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    Overview of Sheraton Philadelphia University City Hotel - Philadelphia

    Location.
    The Sheraton Philadelphia University City hotel is located in Philadelphia, Pa., just one block from the University of Pennsylvania and Drexel University. The Philadelphia Zoo, home to more than 1,500 rare and exotic animals including red pandas, king cobras, golden lion tamarins and northern bald eagles, is two miles from the hotel.

    Hotel Features.
    The hotel houses two lobbies. Murals in the hotel have Philadelphia themes. The hotel lobby includes a spiral staircase. Dining is available at the hotel's Sang Kee Noodle House restaurant and bar. The hotel's business facilities include a 24-hour business center and 10 meeting rooms featuring leather executive chairs. The hotel offers a seasonal outdoor pool and sundeck with views of the city's skyline. This Philadelphia hotel houses a fitness center with cardiovascular equipment. Complimentary high-speed Internet access is available in the hotel's main lobby. The hotel is decorated with Philadelphia-made china in lighted cabinets. Garage parking is also provided (surcharge).

    Guestrooms.
    Guestrooms at the Sheraton Philadelphia University City hotel are furnished with Sweet Sleeper beds which have Sealy Posturpedic Plush Top mattresses and down pillows. Guestrooms include complimentary high-speed Internet access and oversized desks. Guestrooms provide extra sitting space with upholstered chairs and ottomans.

    Image of Sheraton Philadelphia University City Hotel, Philadelphia
    4.0 out of 5 Excellent (420 reviews)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    Convenient to HUP, clean, comfortable and reasonably priced. Just around the corner from places to eat. It worked out well to stay there the night before... surgery. Reviewed by a Hotels.com guest on May 13, 2013

    Guest Rooms

    Change search
    Enter dates to check prices
    1 room,  2 adults 
    Adults Children
    Room 1:

    Junior Suite Non-Smoking

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    This room measures 550 square feet and features 1 king Sweet Sleeper bed. There is also a living area with a sofa bed sleeping up to 2 people, while the private bathroom comes with a shower, bathrobes, and hair dryer. Complimentary wireless Internet access will keep you connected, and a flat-panel television with premium cable channels, and pay movies is offered for your entertainment. A coffee/tea maker, complimentary bottled water, air conditioning, free local calls, CD clock/radio with MP3 docking station, microwave, refrigerator (surcharge), are conveniently included. Access to club lounge with daily complimentary continental breakfast and weekday evening hors d'oeuvres, Monday – Saturday. This room is non-smoking.

    Room Details

    • Air conditioning
    • Blackout drapes/curtains
    • Cable TV service
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary toiletries
    • Complimentary weekday newspaper
    • Cribs/infant beds available
    • Daily housekeeping
    • Desk
    • Electronic/magnetic keys
    • Ergonomic chair
    • ESPN
    • Extra towels/bedding in room
    • Flat-panel TV
    • Free local calls
    • Free Wi-Fi
    • Free wired high-speed Internet
    • Hair dryer
    • HDTV
    • Iron/ironing board
    • Multi-line phone
    • Pay movies
    • Pillowtop mattress
    • Premium bedding
    • Premium TV channels
    • Private bathroom
    • Rollaway/extra beds available
    • Shower/tub combination
    • Turndown service (on request)
    • Voice mail
    • Wake-up calls

    Standard Room Non-Smoking

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    This room measures 300 square feet and features 1 king or 2 double Sweet Sleeper beds. Complimentary wireless Internet access will keep you connected, and a 37-inch flat-panel television with premium cable channels and pay movies is offered for your entertainment. Bathrobes are available on request. A coffee/tea maker, air conditioning, 2 multi-line phones with voice mail and free local calls, complimentary weekdays newspaper, and an iron/ironing board are conveniently included. This room is non-smoking.

    Room Details

    • Air conditioning
    • Blackout drapes/curtains
    • Cable TV service
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary toiletries
    • Complimentary weekday newspaper
    • Cribs/infant beds available
    • Daily housekeeping
    • Desk
    • Electronic/magnetic keys
    • Ergonomic chair
    • ESPN
    • Extra towels/bedding in room
    • Flat-panel TV
    • Free local calls
    • Free Wi-Fi
    • Free wired high-speed Internet
    • Hair dryer
    • HDTV
    • Iron/ironing board
    • Multi-line phone
    • Pay movies
    • Pillowtop mattress
    • Premium bedding
    • Premium TV channels
    • Private bathroom
    • Rollaway/extra beds available
    • Shower/tub combination
    • Turndown service (on request)
    • Voice mail
    • Wake-up calls

    Club Room w/ 1 King Non-Smoking

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    This room measures 300 square feet and features 1 king Sweet Sleeper bed. The private bathroom comes with a combination of shower and tub, along with bathrobes and hair dryer. Complimentary wireless Internet access will keep you connected, while a 37-inch television with premium cable channels and pay movies is offered for your entertainment. A coffee/tea maker, complimentary bottled water, air conditioning, 2 multi-line phones with voice mail and free local calls, CD clock/radio with MP3 dock, complimentary weekdays newspaper, and iron/ironing board, are conveniently included. Access to club lounge with daily complimentary continental breakfast and weekday evening hors d'oeuvres, Monday – Saturday. This room is non-smoking.

    Room Details

    • Air conditioning
    • Blackout drapes/curtains
    • Cable TV service
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary toiletries
    • Complimentary weekday newspaper
    • Cribs/infant beds available
    • Daily housekeeping
    • Desk
    • Electronic/magnetic keys
    • Ergonomic chair
    • ESPN
    • Extra towels/bedding in room
    • Flat-panel TV
    • Free local calls
    • Free Wi-Fi
    • Free wired high-speed Internet
    • Hair dryer
    • HDTV
    • Iron/ironing board
    • Multi-line phone
    • Pay movies
    • Pillowtop mattress
    • Premium bedding
    • Premium TV channels
    • Private bathroom
    • Rollaway/extra beds available
    • Shower/tub combination
    • Turndown service (on request)
    • Voice mail
    • Wake-up calls

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Pets allowed
    • Check-out time is: noon
    • Check-in time starts at: 3 PM
    • American Express
    • Discover
    • MasterCard
    • Visa
    • Pet policy - dogs only
    • Maximum number of pets per room: 1
    • Pet maximum weight in lb is: 80
    • Minimum check-in age is: 21

    • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

    Amenities

    • General
    • Elevator/lift
    • Fireplace in lobby
    • Number of buildings/towers - 1
    • Patio
    • Restaurant
    • Smoke-free property
    • Suitable for children
    • Swimming pool - outdoor seasonal
    • Television in lobby
    • Umbrellas
    • See more facilities
      • 24-hour business center
      • Air-conditioned public areas
      • Ballroom(s)
      • Bar/lounge
      • Computer station
      • Free Wi-Fi
      • Free wired high-speed Internet
      • Garage parking (surcharge)
      • Luggage storage
      • Number of floors - 20
      • Number of meeting/conference rooms - 10
      • Self parking (surcharge)
      • Smoke-free property (fines apply)
      • Total number of rooms - 332
      • Year Built 1975
    • Rooms (all rooms include)
    • Blackout drapes/curtains
    • Clock radio
    • Complimentary toiletries
    • Cribs/infant beds available
    • Desk
    • Electronic/magnetic keys
    • Ergonomic chair
    • Extra towels/bedding in room
    • Iron/ironing board
    • Rollaway/extra beds available
    • See more room details
      • Air conditioning
      • Cable TV service
      • Climate control
      • Coffee/tea maker
      • Complimentary weekday newspaper
      • Daily housekeeping
      • ESPN
      • Flat-panel TV
      • Free local calls
      • Free Wi-Fi
      • Free wired high-speed Internet
      • Hair dryer
      • HDTV
      • Multi-line phone
      • Pay movies
      • Pillowtop mattress
      • Premium bedding
      • Premium TV channels
      • Private bathroom
      • Shower/tub combination
      • Turndown service (on request)
      • Voice mail
      • Wake-up calls
    • Services
    • Laundry facilities
    • Multilingual staff
    • Parking (surcharge)
    • Porter/bellhop
    • Room service (limited hours)
    • Safe-deposit box at front desk
    • Security guard
    • Self parking
    • Tour assistance
    • Wedding services
    • View more services
      • ATM/banking
      • Breakfast available (surcharge)
      • Complimentary newspapers in lobby
      • Concierge services
      • Express check-in
      • Express check-out
      • Fitness facilities
    • Business & Event
    • 24-hour front desk
    • Audiovisual equipment
    • Banquet facilities
    • Business services
    • Dry cleaning/laundry service
    • Event catering
    • Multiple large conference rooms
    • Multiple small meeting rooms
    • Accessibility Features**
    • Accessibility equipment for the deaf
    • Accessible bathroom
    • Accessible parking
    • Accessible path of travel
    • Braille or raised signage
    • In-room accessibility
    • Roll-in shower

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Awards

    A Green / Sustainable Property - Third Party Certified
    This property participates in Green Key Eco-Rating Program, a third-party certification program that has been independently certified. Third-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company's sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.

    Dining

    Sang Kee Noodle House - Restaurant has a bar and serves breakfast, lunch, and dinner.

    Room Service - Available from early morning until late evening.

    Recreation

    A seasonal, outdoor pool with views of the surrounding area is located on the sixth floor.

    The recreational activities listed below are available either on site or near the hotel; fees may apply.


    • Ice skating nearby
    • Swimming nearby

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Self parking fee: USD 25 per night (in/out privileges)
    • Refrigerator fee: USD 25.00 per stay
    • Rollaway bed fee: USD 30.00 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Philadelphia, Pennsylvania, United States
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    39.95466, -75.19443
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    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Institute of Contemporary Art - 100 yards
    • 34th St. Station - 300 yards
    • University of Pennsylvania - 500 yards
    • Franklin Field - 600 yards
    • Buckley Recreational Field - 600 yards
    • Drexel University - 700 yards
    • Philadelphia-30th St Amtrak - 800 yards
    • 40th St. Station - 800 yards
    • University City - 800 yards
    • 30th St. Station - 900 yards

    3.0+ mi

    • Philadelphia Intl. Airport (PHL) - 5.9 miles
    • Northeast Philadelphia Airport (PNE) - 13 miles
    • Blue Bell Wings Field (BBX) - 13 miles
    • Mount Holly South Jersey Regional Airport (LLY) - 19 miles
    • Wilmington, DE, United States (ZWI-Wilmington Train Station) - 24 miles
    • Wilmington New Castle Airport (ILG) - 29 miles
    • Trenton Mercer Airport (TTN) - 30 miles
    • Coatesville Chester County G. O. Carlson Airport (CTH) - 35 miles
    • Millville Municipal Airport (MIV) - 41 miles
    • Princeton Airport (PCT) - 42 miles
    • Atlantic City Intl. Airport (ACY) - 48 miles
    All hotels in Philadelphia, Pennsylvania, United States
    Reviews
    • All (420)
    • Business (104)
    • Romance (4)
    • Family (25)
    • Friends (19)
    • Other (268)
    4.0 / 5
    Excellent

    Score breakdown (from 420 reviews)

    • 5.0
      (149)
    • 4.0
      (156)
    • 3.0
      (80)
    • 2.0
      (20)
    • 1.0
      (14)

    Average rating for:

    • Cleanliness
      4.2
    • Service
      4.0
    • Comfort
      4.1
    • Condition
      3.9

    Reviews: Overall

    • < Previous
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    Sheraton Philadelphia University City Hotel - Philadelphia
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in May 2013
    A Traveller
    US

    Sheraton Philadelphia University City Hotel - Philadelphia
    5.0 / 5
    Outstanding
    "Standard room with comfortable king sized bed."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Convenient to HUP, clean, comfortable and reasonably priced. Just around the corner from places to eat. It worked out well to stay there the night before surgery.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    A Traveller
    US

    Sheraton Philadelphia University City Hotel - Philadelphia
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in May 2013
    A Traveller
    US

    Sheraton Philadelphia University City Hotel - Philadelphia
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Apr 2013
    Workstay
    US

    Sheraton Philadelphia University City Hotel - Philadelphia
    2.0 / 5
    Fair
    "decent but not great"

    • Cleanliness
      3.0
    • Service
      1.0
    • Comfort
      3.0
    • Condition
      3.0
    I was annoyed - they sent up over priced breakfast to wrong room, then forgot to send utensils - was freezing cold by the time it arrived... woman at front desk not very friendly... the little things that make a difference when you are at a hotel were not there...
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    jen
    US

    Sheraton Philadelphia University City Hotel - Philadelphia
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      1.0
    • Comfort
      3.0
    • Condition
      3.0
    Suprised there was no room safe, microwave or ice box. Soap not replenishes for my 4 night stay. Need some type of American dining room on premises. Ice buckets should be larger. Will not stay at this hotel again.
    Genuine Hotels.com guest review
    4 night trip in Apr 2013
    A Traveller
    US

    Sheraton Philadelphia University City Hotel - Philadelphia
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Apr 2013
    A Traveller
    US

    Sheraton Philadelphia University City Hotel - Philadelphia
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      1.0
    • Condition
      2.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    A Traveller
    US

    Sheraton Philadelphia University City Hotel - Philadelphia
    5.0 / 5
    Outstanding
    "Good location"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Hotel is conveniently located. Parking garage on site. Room was clean. Beds were comfortable.
    Genuine Hotels.com guest review
    1 night family trip in Apr 2013
    stitchingaway
    US

    Sheraton Philadelphia University City Hotel - Philadelphia
    3.0 / 5
    Good
    "Close to the colleges"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      2.0
    Convenient location, but few street people roaming around,.asking for money. For the money, breakfast should be included. No bugs to be seen, which is always a plus.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    Tim P.
    US

    Sheraton Philadelphia University City Hotel - Philadelphia
    5.0 / 5
    Outstanding
    "Vinnie did a great job"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    We checked in late in the evening, and needed to have two double beds. Vinnie checked carefully on all of the floors to make sure that we were comfortable and had the accomodations we needed. He was handling many guests at the same time (11:30 p.m.) and gave each of us his courteous attention.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US

    Sheraton Philadelphia University City Hotel - Philadelphia
    4.0 / 5
    Excellent
    "Close proximity to UPenn"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Very satisfied with our three nights stay at Sheraton. Would recommend getting rooms at club level and for a bit more the breakfast. The club level lounge serves brownies, soup, fruit, cheese and crackers, chips with salsa and gaucemoli between 5-8pm. Free access to water bottles and coke. Breakfast is also served at the club lounge and is convenient. […] There is a Chinese restaurant in the hotel which is very decent. It serves American and Chinese breakfast. It also has all kinds of soup noodles and Chinese dim sum and dishes. We had almost all our meals there. Short five minutes walk to UPenn. Very convenient. Read more
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US

    Sheraton Philadelphia University City Hotel - Philadelphia
    5.0 / 5
    Outstanding
    "Close to colleges"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Hotel staff very professional and helpful. One issue with room was taken care of immediately. Beds extremely comfortable. Would stay here again.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    Chris
    US

    Sheraton Philadelphia University City Hotel - Philadelphia
    3.0 / 5
    Good
    "Nice but not flexible"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    I had a change in plans less than 12 hours after I booked my stay. I tried to change my reservation but was told it couldn't be changed in anyway. I found this very disturbing and very costly to me. I'd have second thoughts about using this hotel again since they're not very flexible.
    Genuine Hotels.com guest review
    2 night business trip in Mar 2013
    A Traveller
    US

    Sheraton Philadelphia University City Hotel - Philadelphia
    3.0 / 5
    Good
    "Sheraton"

    • Cleanliness
      2.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      2.0
    The room had a door lock that was not working correctly you had to slam it several times for it to close. The shower head had a leak. Compared to others I've stayed at it was mediocre.
    Genuine Hotels.com guest review
    2 night business trip in Mar 2013
    Judith R
    US

    Sheraton Philadelphia University City Hotel - Philadelphia
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      2.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US

    Sheraton Philadelphia University City Hotel - Philadelphia
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      2.0
    for the price the hotel could be more updated and it should include breakfast with stay
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US

    Sheraton Philadelphia University City Hotel - Philadelphia
    4.0 / 5
    Excellent

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Business trip
    Mar 8, 2013
    A Traveller
    US

    Sheraton Philadelphia University City Hotel - Philadelphia
    5.0 / 5
    Outstanding
    "CB Calif."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    The location is just around the corner from the subway and a bus runs by.The room was very nice, but the pillows were SO BIG that I had a stiff neck in the morning. Except for that, it was a great stay, would stay there again.
    Genuine Hotels.com guest review
    1 night business trip in Feb 2013
    Cheryl
    US

    Sheraton Philadelphia University City Hotel - Philadelphia
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Feb 2013
    A Traveller
    US

    Sheraton Philadelphia University City Hotel - Philadelphia
    5.0 / 5
    Outstanding
    "Wonderful."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The rooms were clean, comfortable and lovely. The staff was very helpful. We had a great time. Thank you.
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    Michael
    US

    Sheraton Philadelphia University City Hotel - Philadelphia
    1.0 / 5
    Poor
    "Never again"

    • Cleanliness
      1.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    We had no heat the entire night of our stay and the personnel at the front desk were inconsiderate and not helpful. We will endure travelling across the city during our next visit.
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    A Traveller
    US

    Sheraton Philadelphia University City Hotel - Philadelphia
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      2.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    A Traveller
    US

    Sheraton Philadelphia University City Hotel - Philadelphia
    4.0 / 5
    Excellent
    "Right in University City"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    But not much around, dining was a distance... Hotel was clean and room was cozy and comfortable.
    Genuine Hotels.com guest review
    2 night business trip in Feb 2013
    A Traveller
    US

    Sheraton Philadelphia University City Hotel - Philadelphia
    1.0 / 5
    Poor
    "May have been a good hotel once upon at time"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      2.0
    How this hotel has a 3.5 star rating is beyond me. I chose it b/c it was close to UPenn where I was attending a conference but that is it's only saving grace. The hotel needs MAJOR overhaul. The rooms were decent though in desperate need for an update (carpet esp. was appalling), bathroom was okay (small, low shower though). So in the grand scheme of […] things, not a disaster and "livable" for two nights but not for 180$ a night (ridiculous! More like a $90-100 type of place). Aside from the price, here is the lowdown on what all is wrong: It smelled in the lobby and elevators (a strange, unpleasant smell). The quality of the breakfast available in the only hotel restaurant - a Chinese restaurant - was just appalling. Possibly one of the worst breakfasts ever (the fruit bowl was good and the service was wonderful but the rest of it - AWFUL). How a Sheraton can allow for such a shoddy breakfast offering is beyond me. All in all, just not worth what I paid for for two nights. Avoid if possible but if you're stuck, just know what to expect. Read more
    Genuine Hotels.com guest review
    2 night business trip in Feb 2013
    A Traveller
    US

    Sheraton Philadelphia University City Hotel - Philadelphia
    4.0 / 5
    Excellent
    "Close to Penn Presbyterian Hospital"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      5.0
    • Condition
      4.0
    The location of the hotel was very convenient. I was very disappointed that the hotel did not offer a continental breakfast or, at least, something light for the customer. I think this is a touch of service that should be provided and is cost effective considering the price of a room.
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    A Traveller
    US

    Sheraton Philadelphia University City Hotel - Philadelphia
    3.0 / 5
    Good
    "Disappointing service on several levels"

    • Cleanliness
      5.0
    • Service
      2.0
    • Comfort
      5.0
    • Condition
      3.0
    My wife and I were in Philly for some sight-seeing, but despite the description on Hotels.com, this hotel is not really near any of the historical tourist destinations. The neighborhood is full of college students, who were much younger than we, and therefore didn't really contain anything we cared to visit. Public transportation was not within close […] distance. However, the biggest disappointment was when I found a Kotex in the hotel elevator. I wondered how often they were checked and cleaned. Additionally, when I asked the front desk staff for directions, the person there seemed annoyed that he was being asked to help me. When leaving my room for the day, several housekeepers were standing around in the hallway, speaking very loudly for so early in the morning, and swearing about stuff going on in their personal lives. While the room itself was comfortable and clean, the overall experience here was such that I would not recommend it to another traveler. Read more
    Genuine Hotels.com guest review
    3 night trip with friends in Feb 2013
    A Traveller
    US

    Sheraton Philadelphia University City Hotel - Philadelphia
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    A Traveller
    US

    Sheraton Philadelphia University City Hotel - Philadelphia
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    Brett
    US

    Sheraton Philadelphia University City Hotel - Philadelphia
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    Siphie
    US

    Sheraton Philadelphia University City Hotel - Philadelphia
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    Patty
    US

    Sheraton Philadelphia University City Hotel - Philadelphia
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Feb 2013
    A Traveller
    US

    Sheraton Philadelphia University City Hotel - Philadelphia
    2.0 / 5
    Fair
    "Outdated property. Needs major renovation"

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      1.0
    This property is outdated and needs renovation. The rooms are old and bathrooms are outdated. The elevators are extremely slow. At times you could wait 10+ minutes before an elevator shows up. I was on 11th floor and one time gave up after waiting for a long time for the elevator. I had to tak the service elevator to the basement, walk through dark […] service areas, climb stairs just to get to the lobby. Read more
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    Harry
    US

    Sheraton Philadelphia University City Hotel - Philadelphia
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night business trip in Feb 2013
    A Traveller
    US

    Sheraton Philadelphia University City Hotel - Philadelphia
    4.0 / 5
    Excellent
    "Convenient if visiting U. Penn."

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      3.0
    Great location in the heart of University City. Friendly and welcoming staff. One issue: soundproofing in rooms could be better.
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    A Traveller
    US

    Sheraton Philadelphia University City Hotel - Philadelphia
    5.0 / 5
    Outstanding
    "I enjoyed my say at the sherton"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      5.0
    • Condition
      5.0
    It was a nice an clean hotel the rooms were really nice an the location was great it was near everything !
    Genuine Hotels.com guest review
    1 night business trip in Feb 2013
    Lisa
    US

    Sheraton Philadelphia University City Hotel - Philadelphia
    3.0 / 5
    Good

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      2.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Business trip
    Feb 3, 2013
    A Traveller
    US

    Sheraton Philadelphia University City Hotel - Philadelphia
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Jan 2013
    esc
    US

    Sheraton Philadelphia University City Hotel - Philadelphia
    4.0 / 5
    Excellent

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night business trip in Jan 2013
    A Traveller
    US

    Sheraton Philadelphia University City Hotel - Philadelphia
    5.0 / 5
    Outstanding
    "Quick stay in Philly"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    It was a great stay. My first visit to Philadelphia. The hotel was very nice and a good deal. Great location. Definitely would stay there again, and recommend to others.
    Genuine Hotels.com guest review
    2 night trip in Jan 2013
    A Traveller
    US

    Sheraton Philadelphia University City Hotel - Philadelphia
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Jan 2013
    A Traveller
    US

    Sheraton Philadelphia University City Hotel - Philadelphia
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    I found loud noise coming into my room for up to 1/2 hr from the corridor early Saturday morning very disturbing. I was on 8th floor.
    Genuine Hotels.com guest review
    1 night trip in Jan 2013
    A Traveller
    US

    Sheraton Philadelphia University City Hotel - Philadelphia
    4.0 / 5
    Excellent
    "Great on the fly"

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      4.0
    Overall I liked my stay. Yet, I do believe that the persons at the front desk should be warm and friendly. Not obviously angry and unhappy with his personal life and or jealous that he works for the Hotel instead of being able to afford to check into it. I thought the junior suite was clean and comfortable and had all the necessities for a true last […] minute stay. I felt the hotel went above and beyond in the way of toiletries. Robe, loofah, razor, shower cap, nail file,etc. The mattress was a little to firm for my taste but it you have back problems I'm sure you would love it . We had a third party with us that used the pull out bed and that needed to be replace there were springs in the mattress that protruded. Although hotels.com said the "continental breakfast" was included, the same front desk worker was very clear it was not free even though I only asked what time it started. The location was great since the only reason for our stay was due to a water issue in our home. The property was clean and well maintained. The bed and the one guy made me question this as a potential return stay. I had heard great this about the Sheraton Hotel chain. Read more
    Genuine Hotels.com guest review
    1 night trip in Jan 2013
    Gabby S.
    US

    Sheraton Philadelphia University City Hotel - Philadelphia
    2.0 / 5
    Fair
    "Very disappointed"

    • Cleanliness
      3.0
    • Service
      1.0
    • Comfort
      3.0
    • Condition
      4.0
    The front desk staff were rude at check in and departure. I specifically requested assistance with lining up ground transport, they told me that there are always cabs available outside. I went outside and had to wait about 15 min and hail a taxi.
    Genuine Expedia guest review
    Other trip
    Jan 24, 2013
    A Traveller
    US

    Sheraton Philadelphia University City Hotel - Philadelphia
    2.0 / 5
    Fair
    "Close to the University"

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      2.0
    Would rate the hotel at D. Expensive for a room with very limited space to move around. Room was noisy because of closeness to the elevator. Elevators were slow. The exhaust fan in the bathroom could wake up the whole neighborhood. The iron in the room did not work. The ironing board had screws missing and could not be used. The fitness center had good […] number of machines Missing were wet wipes to sanitize the tread mill after use. Hand lotion dispenser empty. Parking rates were the most expensive anywhere in my experience. The parking spots were so small that it took a lot of effort to pull in and out. I even ended Up damaging the front emblem of my rental car. Would not recommend this property to any traveller. Read more
    Genuine Hotels.com guest review
    2 night trip in Jan 2013
    A Traveller
    US

    Sheraton Philadelphia University City Hotel - Philadelphia
    5.0 / 5
    Outstanding
    "Perfect city get-away"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Didn't hear or feel like I was in the city, excellent amenities and room service, short elevator ride from parking garage to hotel lobby to restaurant. Amazing noodle house restaurant as well, decent prices. Check-in and Check-out was quick and accurate. Excellent location, walking distance to World Cafe Live and many hot spots. The hotel was overall […] fantastic! Would go again. Read more
    Genuine Hotels.com guest review
    1 night trip in Dec 2012
    Priscilla P.
    US

    Sheraton Philadelphia University City Hotel - Philadelphia
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    LOVED IT, ALL SHERATON EMPLOYEES WERE FRIENDLY AND HELPFUL
    Genuine Hotels.com guest review
    1 night trip in Dec 2012
    A Traveller
    US

    Sheraton Philadelphia University City Hotel - Philadelphia
    4.0 / 5
    Excellent
    "Close to campus and hospital."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    The restaurant is decent for breakfast, I didn't have an opportunity to try the chinese food for lunch/dinner. Mostly I was there with a family member in the hospital. It was close enough that I could walk there, so that made it perfect for the situation.
    Genuine Expedia guest review
    Other trip
    Jan 3, 2013
    James
    US

    Sheraton Philadelphia University City Hotel - Philadelphia
    2.0 / 5
    Fair
    "More of a 'family-orientated' hotel."

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      4.0
    • Condition
      4.0
    A combination of the location and typical guest at this hotel did prove to make our stay less than entertaining. Since this location is so close to a school, you would assume there would be more of a nightlight. Seemed all of the action was +-10 miles away. The staff is a mixed bag. The ration of helpful staff members to unhelpful was 1:1. The room […] was clean, and the view did end up on facebook. The parking was one of the best aspects because of ease of access/safety. My next stay in Philadelphia, will not be at this hotel. Read more
    Genuine Hotels.com guest review
    1 night trip in Dec 2012
    A Traveller
    US

    Sheraton Philadelphia University City Hotel - Philadelphia
    5.0 / 5
    Outstanding
    "Close to Childrens Hospital of Philadelphia"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The staff were extremely helpful with my luggage as my daughter is in a wheelchair. My room was very comfortable and beautifully clean. I appreciate the safety of the parking garage while putting my daughter in and out of my van. The close proximity to the Childrens Hospital of Philadelphia was the main reason I chose this hotel and was not, in any […] way disappointed. I look forward to future stays. Read more
    Genuine Hotels.com guest review
    1 night trip in Dec 2012
    Tamara
    US
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