ITC Windsor Bengaluru - Bengaluru

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Definitely not 5-star. Staff means well, but scattered. And the room was a dump. Horrible bed. Weak ac - think they shut off compressors between 1-6 am as room got stuffy, damp,and went up,to 22 c. Real mess. Won't stay again

Genuine Expedia guest review

From the time I arrived at the gate till I checked out, I truly enjoyed this hotel. Staff are super friendly. House keeping was amazinging and food decent. Clean and quite. Will come again

Genuine Expedia guest review

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Genuine Hotels.com guest review

This is an excellent Hotel located in the heart of Bengaluru. Services are as expected in a hotel of this category. Resturants were excellent. It is too bad breakfast was not included as in many other hotels that were available thru expedia.

Genuine Expedia guest review

Amazing experience ! I have stayed in 5 star hotels all over the world and plenty in India and Windsor Palace has one of the best stays if not The Best. The staff was exceptionally nice, everywhere I went they addressed me by my name, which made me feel so special. While exercising in the gym, I was drinking water after every set and as soon as my water […] bottle finished, the attendent replaced it, I didnt even have to ask for it. Im very particular about cleanliness and this hotel surpassed my standards. The morning breakfast buffet was so elaborate and again the service was exceptional. The rate I got thru Expedia was so good that none of my friends beleived what I paid for the 2 nights that I was there. The only negstive I have is if you are a Quality booze drinker it can be quite expensive at the Dublin Bar, but then you are paying for the ambience. Read more

Genuine Expedia guest review

Given Bangalore's hectic pace and traffic, etc,. this hotel provides a much needed sanctuary after a long work day. The grounds are beautiful, the hotel is inviting, the food is great, and the staff are very attentive. All in all a good place to stay.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel is beautifully located in heart of Bangalore city. The Hotel was just wonderful, has a feel of the historic castle. Has many restaurants and food is great. The staff is extremely polite and helpful. The manor suite was gorgeous. Since the hotel primarily occupied by corporate and business people there is not much to do for kids.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

staff not willing to service

Genuine Hotels.com guest review

Most helpful staff, excellent service, beautiful decor! ITC chain of hotels is one of the best impressions in our 3 weeks Indian journey. Many thanks!

Genuine Hotels.com guest review

Nice heritage building, nice ambience, great restaurants, nice service. This is really a very nice place to stay in Bangalore.

Genuine Hotels.com guest review

Very nice hotel. I have stayed there many times. It is not that new anymore, but has a lovely quiet and sophisticated athmosphere. Very special thanks to Anjum, who made sure the service we recerived was superb and outstanding!

Genuine Expedia guest review

Sets itself up to be a rather grand hotel, with colonial and historic connections. That it is not. The rooms are high tech, with many electric switches for this and that. The room was very small, as was the bathroom. The main restaurant - which offered buffet breakfast, lunch and dinner, as well as an a la carte menu option, was always well-patronised. Security […] is high, at all times. And you are a bit isolated staying here. Otherwise, it is a good hotel for business people, as well as tourists; and there were quite a number of Indian families staying there in preparation for the Christmas period. Read more

Genuine Expedia guest review

The best part of the hotel is the hotel itself. It is really nice to roam around the place since it is quite an old building with multiple wings. What is disappointing is the food. The restaurants have a limited selection in terms of food and drinks. Especially the bar called Dublin hardly has anything remotely Irish about it. We stayed at the Towers […] - the rooms are impeccable. The view of the garden outside is nice. However, I wish the receptionist would've entertained our request for a better room more - we got comparatively the worst room in the available options (room with garden attached, room with a balcony and room with nothing) even after having expressed a preference for the room with attached garden well in advance. Since our booking included the breakfast in the morning, we got to experience the splendid spread of their breakfast buffet. Read more

Genuine Hotels.com guest review

lovely hotel, conveniently located

Genuine Hotels.com guest review

The room I had stayed in needs updating as the walls are quite shabby (1030). The butler service was very disappointing as what was sent up to me was a very poorly hashed up version of what I had ordered. I brought this to the notice of the Chef as well as the duty manager. Also, the room service tray was carried by a staff member who could not really […] mange the weight of the tray and there were spillages. More training is in order to ensure that butler service meets the required standards. The bell desk and service received was excellent. My commendations to them for their engagement with their work and service. Read more

Genuine Expedia guest review

ITC Windsor has great restaurants, great ambiance, nice pool area and charm. I stayed in the towers and besides the elevators having some issues, it was a fantastic stay.

Genuine Hotels.com guest review

Our experience was very good during the stay in this hotel. The place was well maintained and particularly the members of the staff were very well behaved and helpful. Though the place was old, the premises and our room was well designed and very well maintained. The management had the eye for details and every effort was made for the satisfaction of […] the guest. Attention towards hygiene was remarkable, even the tea spoon provided with the tea/coffee maker were put inside individual covers made of paper. The room was specious and the bath room was good though shower cubicle was not there. We mostly used the room service for dinner , the food as well as the service were superb. The lifts of the hotel are not upto the mark and though the key-cards work well in the door of the room I faced problems while using it in the lift. I'll definitely recommend this hotel. Read more

Genuine Expedia guest review

Helpful staff and nice hotel. Room was a bit basic and sparce. The Irish pub didn't serve any Irish beer (or any beer from the British Isles) which is a bit of a disapointment. Overall I would rate the hotel as a 4 star rather than a 5 star, and in that context it was expensive for what it was.

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Very nice, classy and well maintained. A little cramped compared to newer hotels, but not so much as to deter me from recommending it. Staff was very friendly and the restaurant was awesome.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

mauvaise, c est un hotel que je frequente depuis longtemps, j avais reservé une chambre de qualité inferieure, et à mon arrivée, j ai demandé à changer de chambre pour celle dont j avais l'habitude, changement à mes frias, j ai été "baladé" pendant plusieurs jours, sans que cela se fasse, alors que je savais que des chambres étaient disponibles

Genuine Hotels.com guest review

A superluxiours hotel with a great feeling. Staff were extremely helpful and nice and the restaurants offered great food! We were all well during our stay which was a little my worry that I would get ill but no. The only downside was that the pool was being renovated while our stay and that was a bit annoying since we were not informed before. When […] I booked at hotels.com it said that transport to the airport would be included but at the hotel they informed us that it was not so... But part from that a supergreat hotel!!!!!!!!!!!!!!! Read more

Genuine Hotels.com guest review

Fantastic Hotel and staff and was upgrade to the suite. Only small detail is that the nice flower garden in the court of the hotel is only accessible if you have a room on the first floor. That's a shame.

Genuine Hotels.com guest review

Mangelhaft geschultes Personal - lautstarke Renovierungsarbeiten im Hotel während meines Aufenthaltes wurden trotz intervention meinerseits nicht eingeschränkt bzw. unterlassen. Allgemeiner Service für Businessreisende ist bei diesem Hotelstandard mangelhaft.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Looks great at the pictures and has a general good location in Bangalore. But. I was staying for a week. Was first upgraded to a Towers room, but there seemed to be some construction work going on in an adjacent room. So I was moved to a Manor room. Nice room, but overlooking the back entrance to the hotel. Not much trace of the charm from the pictures. […] - - - There is a nice looking garden, but is just by one of the major roads leding in and out of Bangalore so the garden ends upp pretty noisy, Also I was quite surprised so meet the extremely relaxed dress code used by some of the guests - I was indeed surprised some of them were not asked to straighten up a bit. Read more

Genuine Hotels.com guest review

Perfect site for recovery after a day in Bengaluru. Nice design of the hotel interior as well as exterior Good food veg and non-veg Superb pool area and bar & restaurant Good service friendly staff I will come back!

Genuine Hotels.com guest review