The staff were friendly and helpful, the pool area was good and the gym was good too. The room was good and we had no complaints about anything. The only meal in the hotel was in the coffe shop and that was good value for money. We did not try the expensive restaurants.Genuine Expedia guest review
"Excellent Choice for a Place to Stay"
My sister and I went to Hong Kong for just a week, during which she celebrated a birthday. We had reservations for a room with a harbor view, so I emailed the hotel reservations staff in advance and asked if they could give us a high-up floor so we could have a good view of the harbor. We arrived about 11:40 p.m. and got a room on the 12th floor, with […] a lovely view of the harbor. We had fantastic views of the light show from our room. The HK Convention Center was directly across the harbor from our room. They had a bowl of fruit in our room when we arrived, and brought a piece of cake on her birthday. The concierge was always helpful with information. It was easy to get around because we were close to the ferry and subway. Getting to the airport was a breeze the morning we left. Everything about the hotel was nice.....no complaints. Read moreGenuine Expedia guest review
Sheraton connotes luxury and quality. We got the luxurious quality we could not otherwise afford under normal circumstances. But we took advantage of a special offer from Expedia and was able to stay at this Sheraton Hotel for around $210 less than the usual cost, for a 3-day stay. Good decision for us.Genuine Expedia guest review
"Better check for deposits first!"
Overall Hong Kong did not dissapoint us. We injoyed our 15 day stay and "shopped til we dropped". We tried to bring Hong Kong home on the plane in clothes and soverniers. First time I was ever nervous at the flight departure desk! We took many tours, ate food we dare not ask what was, and had the luck of being in town during Chinese New Year. That meant […] fire works display on the harbor ( We had front row view from our hotel room window) and the ceremonial Lion dance to usher in the year of the "Rabbit", which was done on the street next to the hotel and in the lobby of the hotel and many other places around the city. We often tiered our selves out from shopping! Oh yes, forgot to mention it is farely expensive compared to Europe (more than $5.00 U.S. dollars for a can of Coke Cola). Read moreGenuine Expedia guest review
Great attentive service received from all staff. Room clean with good view of the harbour, yet bathroom quiet small. Overall, definately worth considering for your net stay.Genuine Hotels.com guest review
"Great location with very helpful staff"
Excellent location and great staff. Service within hotel was top class. Has great rooftop pool with harbour view.Genuine Hotels.com guest review
"great location ,stunning outlook"
The room we started in was a deluxe with a harbour view. Great views from our room. Close to the ferries, transport and promenade. Food a little difficult to source from the hotel tho. The hotel inside is a little confusing to navigate with the foyer and ground entry on different floors. Room spacious and clean.Genuine Hotels.com guest review
"Great hotel but no free wi-fi"
Everything we expected, comfortable bed, large room, great bathroom with both bath and shower and nice toiletries. Turn down service filling up ice bucket a nice touch. We had drinks and nibbles up in the bar on the top floor one evening with great views of the harbour. Only down side is no free wi-fi. For the price $300+ a night this should be included. […] We'd just spent 4 weeks in Europe and free wi- fi was readily available. Read moreGenuine Hotels.com guest review
"Close to Ferries which is the mode of travel"
From our arrival to our late checkout the Hotel did everything we required, staff throughout were excellent and always wanted to please. Our room was excellent, spacious, spotlessly clean and with constant care from staff. Highly recommend hotel and restaurants.Genuine Expedia guest review
We decided to book this hotel for its location. It was a great decision. From the moment we walked in till the moment we sadly left it was five days and nights of pure bliss. We stayed in a towers club room and were lucky enough to be upgraded to a corner suite. The Saturday was my 50 th birthday and in the club lounge and breakfast room I was greeted […] with Happy Birthday Sir by all the staff. It was just a great experience. My wife and I have stayed in hotels all over the world and we rated it if not our best definitely in the top two experiences worldwide. Thankyou Sheraton Hong Kong you were fantastic Read moreGenuine Expedia guest review
"Worth a look."
Nice, comfortable stay. Location is nice with harbour facing rooms providing a good view. Staff is freindly and co-operative. Overall a good experience.Genuine Expedia guest review
"FANTASTIC LOCATION AND FANTASTIC SERVICE"
I THINK IT WAS THE BEST STAY .THE SERVICE IS IMPECCABLE AND THE STAFF FROM RECEPTIONIST TO CONCIERGE TO ROOM SERVICE IS AWESOME. SPECIAL MENTION OF MS CATHERINE WHO WAS AT CAFE WHO WENT OUT OF THE WAY MAKE AN VEGETARIAN INDIAN DISH WHICH WAS AWESOME ..EXACT FOR INROOM DINING..THE CONCIRGE WERE MORE THAN HELPFUL FRIENDLY AND WENT OUT OF THE WAY TO GUIDE […] .WILL ALWAYS STAY AT SHERATON FOR SURE !!!!! Read moreGenuine Hotels.com guest review
"BEST Staff, Concierge fantastic, security capable"
The Sheraton Staff were wonderful & helped on our behalf, when we had an issue with being overcharged by a camera shop.Genuine Hotels.com guest review
We have stayed in this hotel before, and chose it this visit due to our previous positive experience. Our stay was affected by terrible weather, which obviously wasn't the fault of the hotel, but meant we couldn't enjoy the facilities such as the roof top pool which we had loved on our previous visit. However, overall we still enjoyed our stay and would […] definitely choose to stay again on any return trip to Hong Kong. Read moreGenuine Expedia guest review
Very nice inside ,but rooms are noisy on lower floors due to traffic,I complained so they gave me a room on a higher floor. Otherwise great hotel and great serviceGenuine Hotels.com guest review
"Wow! Great place to stay!"
Great location - had a harbour view room which had a fantastic harbour view. Safe location, easy to get around. Great room of large size. Very comfortable bed and pillows. Good service. Have no complaints, only positives. Would go back.Genuine Hotels.com guest review
"Overall good stay"
The hotel overall was good but I was not very satisfied with my room appointment. The window was quite small and overlooked the courtyard, but there was very little natural light. Otherwise the location was very good, it was clean and the bed was comfortable. I would stay again but would remember to request a better situated room.Genuine Expedia guest review
"Perfect Location - Great for Families"
We are a family of 5 adults and we asked for 2 interconnecting rooms - one with queen bed, the other with three singles - and we got exactly what we wanted on the 8th floor with splendid views over the harbour to Hong kong island and high enough up to not hear the traffic. The location is perfect - a very short walk to TST station and East TST station, […] to the Star Ferry terminal and to the shops on Nathan Road. It doesn't get any better than this. The rooms were very clean, modern and spacious and the room service was 100% (our rooms were always cleaned very nicely and in our 6 day stay we never even saw who cleaned them. Complimentary bottled water and chocolates every day. Great bathrooms shower and separate bath, double basins, complimentary toiletries, brushes, toothpaste, bathroom robes, slippers etc). Only negative was that the breakfast cost was somewhat excessive, but as we chose to sleep in and brunch on the run this was not such a problem. Read moreGenuine Expedia guest review
"A Pleasant Stay"
Clean, fairly comfortable rooms. Nice shower but small bathroom/toilet area. We paid for a river view room and the room they wanted to give us had very poor views (with no reduction in price). We were offered a room with a better view (with some building obstruction, but nevertheless a better view). We would advise travellers to check in advance where […] your room will be situated so you can change it ahead of time if necessary. The food and service at 'The Café' (both a la carte and the buffet) was very good. It had the atmosphere of a business hotel. Overall our stay was pleasant. Read moreGenuine Expedia guest review
"Excellent location, wonderful staff - perfection"
The Sheraton Hong Kong was fantastic. Friendly helpful staff, location is excellent. Facilities are second to none. Taxi’s right at your door. Rooms are spacious and cleaned consistently. Nothing is too much trouble for anyone here. We will most certainly be back.Genuine Hotels.com guest review
Sensational location, on the harbour and right next to all the various transport options. Great shops & restaurants within walking distance. The only issue was the WiFi, it was very poor.Genuine Hotels.com guest review
Fabulous, most outstanding hotel we've ever stayed in. We have an overseas holiday every year and this has been the best hotel we've ever stayed in, best staff, best services, fantasticGenuine Expedia guest review
"Almost a 5-star!"
Quite a comfortable room, but a long ways from the elevator. It was an Executive Harbor View room and that was the only place where the view was accessible. I think they should put in a lift lobby for easier access to that area of the hotel. Room service was good, Guest services were good, had to pay extra for internet in my room, Loved the location […] and the hotel was very comfortable and safe. Read moreGenuine Hotels.com guest review
"Sherraton in Kowloon for Business - May 2013"
Everything is as you expect. Good services, good room, comfort and clean. Price is high, but no more so than any other hotel in Hong Kong - It's just an expensive place... Only small issue is that there is NO bar. If you want a drink in a public place you have to use room service. They will delivery anywhere, but it takes 20-30 minutes. Needs fixing […] does this small point. Read moreGenuine Hotels.com guest review
"Nothing too much trouble"
I stayed here for three nights on my way to Shanhai and found its location excellent and the staff very helpful. They were happy to ring shop I wanted to visit and ask them what time it closed and helped post parcels and letters back to the UK. Food in the restraunt is expensive but you expect that. There are plenty of places to eat around. The room […] was large and comfortable with a work desk in the corner. The only down side was the extra charge for the Internet, an essential nowadays, not a lot but given the price of the rooms this should be included. Otherwise I would recommend this hotel. Read moreGenuine Hotels.com guest review
"First time in HK for the wife she loved it"
Great location great views the Chicago highly recommended and the sky lounge was a pleasure. No downside other than the getting in an out took a while to get right!Genuine Expedia guest review
"Good hotel in a great location."
Service at this hotel was excellent. Well staffed with reliable, pleasant people. Room was comfortable and clean. Bed was very good. Bathroom is standard fare but with good screens around the shower/tub, and useful.Genuine Expedia guest review
A wonderful place to stay right in the heart of the action! The Sheraton was really well placed and they were extremely helpful with all our requests: making dinner reservations, giving advice on what was open and what to avoid ( we were there during Chinese New Year) . We ate in several of the restaurants where attention to detail was fantastic! The […] room was great with a terrific harbour view. I would saty again. Read moreGenuine Hotels.com guest review
Stayed 4 days and had a great stay. Room was spacious and luxurious. The buffet breakfast was the best. Great choice of food and you can order a cappuccino at no extra cost. Also offered smoothies, great pastries and Asian food. Great views from our room.Genuine Expedia guest review
"Close to most shopping sites& superb breakfasts."
Excellent location & hotel meals were well priced & enjoyable.Genuine Hotels.com guest review
Very convenient location. Right in centre.Genuine Hotels.com guest review
"Always great place to stay"
Great place for business or leisure. Handy location and excellent staff.Genuine Expedia guest review
"Location. Location. Location.!!!"
The hotel is at the harbour end of Nathan Road and is a perfect location for exploring Hong Kong, with easy access to trains, buses and the ferries. The staff were helpful and courteous. We will definitely stay here again.Genuine Expedia guest review
"Good location close to MTR station & Kowloon shops"
Overall the stay was good. It is obvious the hotel is used by a lot of expatriates visitng on business so expect the coffee shop to be especially busy for breakfast. However the staff for breakfast are very hard working and everything works efficiently. You may find frustration with the hotel internet (It is free down in the hotel lobby but you pay […] in your room) As a tip, bring your own laptop and sit in the lobby (because the hotel desk tops don't seem to connect easily) Read moreGenuine Hotels.com guest review
"Very close to all sights."
Excellent service and hospitality.Genuine Hotels.com guest review
My husband and myself had a very enjoyable stay at the Sheraton Hong Kong Hotel & Towers. Our stay there was for 7 days we were on the 8th floor with a great harbour view from our room. The service was outstanding in every way from servicing the room through to the cafe staff at breakfast, nothing was to much trouble for the very friendly staff. I had […] my birthday while there and to my surprise when we got back that night there was a birthday cake waiting for me. It was lovely a special touch from the Guest relations service. I can highly reccomend this hotel to all families, couples etc. Read moreGenuine Expedia guest review
Good location to TST MTR station. Good rooftop pool. Large roomsGenuine Expedia guest review
"Fantastic stay at the Towers Sheraton"
We stayed in the Towers of Sheraton. Definitely worth the extra expense :). Separate check ins with champagne and offers of later check out for free. The evening hors d'oeuvres were great with any drinks you like, even champagne!! After a few days, I suffered from a face allergy and the hotel staff were very helpful & accommodating in making my stay […] more comfortable with access to a doctor (for a fee), breakfast taken to room and servicing the room outside normal times. Would definitely return! Read moreGenuine Expedia guest review
"I died and went to heaven"
I loved everything about my stay at the Sheraton Hong Kong Towers. The room was modern and spacious. The Hotel Staff were always willing to assist in anyway possible. The food was great. The facilities were great eg pool, spa, gym and free internet. Location was great. I would definitely stay there again.Genuine Expedia guest review
Great hotel to stay with. Staffs are friendly. Location is awesomeGenuine Expedia guest review
We really liked this hotel. We were on our way back home to NZ. The location was perfect for what we did, which was not very much actually since we were quite jet-lagged having spent six weeks in the UK, France and Spain. I read various TripAdvisor reviews which recommended that we upgrade to a Towers room on the 17th floor. This is v.good advice since […] the view is stunning, plus it gave us access to the top floor which has amazing views and is a wondeful place to eat breakfast. Not only did the price include breakfast, it also included drinks and nibbles from 5.30 - 8pm each evening, and afternoon tea from 2.00 - 4.00 which we didn't actually do since we were out and about in the afternoon. Definitely recommend this hotel - the staff couldn't do enough for us. Read moreGenuine Hotels.com guest review
A fabulously comfortable Hotel, attentive helpful staff, and a harbour view from room which was brilliant. Make sure you book a harbour view room, it really is worth the extra investment.Genuine Expedia guest review
"Trip to Hong Kong"
Staff have typical big hotel efficiency, but not personal and no warmth. Check-in is exceptionally slow and is in fact the worst of any hotel I've stayed at. I've stayed their twice in the last 6 months and both times it's taken over 45 minutes to check in, and that's when you get to the front of the queue. Good facilities in rooms, comfortable bed […] and good working area. Great pool area with good service and ameneties, although slow service during the week. Although reception area/public space is very extensive, over two floors, there is no service on the second floor and there is no area conducive for pre-dinner drinks or a quiet unwind. (There is no formal or separate bar or lounge area). Read moreGenuine Hotels.com guest review
"A stay with an unforgettable experience."
We had a room in the Towers with a special online offer of full breakfast on the 17th floor with panoramic harbour views which were magic. The staff were attentive and obliging and the quality of the food and presentation were superb. The offer included all-day access to the lounge on the 16th floor, where snacks and drinks were always available. Complimentary […] liquor was also a huge plus, available between 5.30pm and 8pm. Views from the lounge were also outstanding. Overall, it was an unforgettable experience and one which we thoroughly recommend. Oh, you have only to "tumble" out of the hotel and you are in the "thick" of shopaholics paradise !! Read moreGenuine Expedia guest review
"Deluxe Tower room"
The service on the Tower level was excellent, very friendly, efficient and executive lounge snacks and breakfast are very well served.Genuine Hotels.com guest review
Excellent hotel with helpful staff and great location. Our room had great view of the habour, would definitely stay again.Genuine Expedia guest review
"An experience 'you try' to remember"
Standard of service as to be expected for the price paid. Good views of the Harbour from our room in the Towers. Room looked dated, was a bit small but comfortable. Breakfast is served on their highest floor. Great views of the Harbour and the Intercontinental : ) Quality of the breakfast was excellent (the only thing I can fault is the hollandaise […] sauce). Good gym facilities and pool. Do take the opportunity to enjoy the pool while the sun is out. We missed out due to persistent thunderstorms. Our flight home was late in the evening after check out time. The hotel was very accommodating in this respect. We left our luggage with the bell boys while we did some last minute shopping and they allowed us to continue using the Towers lounge (cake, tea and coffee) until it was time to leave for the airport. Read moreGenuine Expedia guest review
Excellent hotel in great location. Very comfortable bed with every amenity provided.Genuine Expedia guest review
My husband, our daughter and I stayed at The Sheraton Hong Kong Hotel & Towers for 3 nights and it was a truly wonderful experience. After 3 weeks in Europe it was a good half way home stop, to rest and catch up on some sleep. The staff could not have done more to help us. Check-in, the concierge service and food and beverage service was excellent. […] I had to arrange an interview via Skype and the staff were most helpful, arranging a camera and ensuring I was comfortable and had everything I needed. Our room had a beautiful view of the Harbour and HK Island. When a few small problems occurred in our room assistance arrived immediately and we received a follow up call to confirm everything was right. Thank you. Read moreGenuine Expedia guest review
"Fantastic - Highly recommended"
Beautiful hotel, great location, fantastic views from Harbour View Room. Very helpful and friendly staff, could not recommend this hotel highly enough!Genuine Expedia guest review
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