All hotels in Kowloon, Hong Kong
1 room, 2 adults
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20 Nathan RoadTsim Sha Tsui, KowloonHong Kong, ‏‎855-239-9480
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Hotels.com reviewsTripAdvisor reviews
4.2 / 5Excellent

Score breakdown (from 554 reviews)

  • Location
    Great location
  • Service
    Fantastic service
  • Amenities
    Great amenities
  • Value for money
    Fairly good value for money
  • WiFi
    Bad internet service
2.0 / 5Fair
"Will not stay again"
great location but hotel is overcrowded, lacks attention to detail and overall was not worth the price
Genuine Expedia guest review
Other trip Jul 25, 2013
A Traveler
US
5.0 / 5Outstanding
"The services provided made the stay exceptional."
The staff was exceptional. They made our stay there something to remember. Made you feel like you were an old friend.
Genuine Hotels.com guest review
1 night trip Jul 18, 2013
A Traveler
US
5.0 / 5Outstanding
"Great location, great hotel!"
The Sheraton is a great hotel, particularly as a woman traveling alone in Hong Kong. I particularly appreciated the breakfast buffet, the gym facilities and the pool. The location was very central and the concierge was always accessible and had great advice. Definitely recommend this hotel for your next Hong Kong visit.
Genuine Hotels.com guest review
5 night trip Jul 12, 2013
Melanie P
US
4.0 / 5Excellent
"Good location and view"
If you pay the extra to get the harbour view, great view of Hong Kong harbour. It is still expensive and the costs are sometimes hard to justify. I always have difficulties with hotels of this standard and cost charging extra for Internet access. The room was tastefully furnished and the shower & bathroom were magnificent. Location in Kowloon is great for access to the subway, harbour and ferries.
Genuine Expedia guest review
Other trip Jul 15, 2013
milkmanfred
US
5.0 / 5Outstanding
"Great Location. Next to subway entrance."
Sheraton is classic 4 stars hotel. Great services. Yummy breakfast. The room is clean and comfortable. Small in size in US standard. Fully renovated.
Genuine Expedia guest review
Other trip Jul 13, 2013
igloobear
US
4.0 / 5Excellent
"Nice hotel in Kowloon in close proximity to MTR"
The hotel is located at the south end of Kowloon close to MTR station. The harbor view room was nice. The room was comfortable with all the amenities. My only complaint was that the bathroom was very small. Restaurants within the hotel were nice with a great variety of foods.
Genuine Expedia guest review
Other trip Jul 12, 2013
Ron
US
3.0 / 5Good
As a SPG member, Internet access was told to be complimentary, this hotel charged for Internet usage. And the connection was awful.....it was very weak.
Genuine Hotels.com guest review
7 night trip Jul 1, 2013
Maggie
US
4.0 / 5Excellent
"been a long time...but"
...still a great hotel and location is one of the best. Been staying lately at a 5 star in Shenzhen and its tough to beat but always nice to come back to Shearton n Kowloon,HK.
Genuine Hotels.com guest review
1 night business trip Jun 26, 2013
Steve
US
4.0 / 5Excellent
"Premium Location"
I have stayed often at this hotel and it is in a great location and has nice anemities. I noticed a slight drop in the quality of service as I had some dificulties during my visit. The staff did try to make good on situations.
Genuine Hotels.com guest review
2 night business trip May 5, 2013
DeekNH
US

The following English reviews were posted by hotel guests from other countries:

4.0 / 5Excellent
"Happy in Hong Kong"
This hotel was central to everything you needed. Nathan Rd shopping, and the star ferry. The room was very comfortable and clean.
Genuine Hotels.com guest review
4 night romance trip Mar 29, 2016
A Traveler
AU
3.0 / 5Good
no free wifi was available, lots of construction work in area, harbour view will be a problem in future.
Genuine Hotels.com guest review
4 night business trip Mar 29, 2016
ALBERT
ZA
5.0 / 5Outstanding
"Great views and location"
This hotel has spectacular views across Hong Kong harbouring and is ideally placed for exploring Kowloon area and Hong Kong Island. We stayed in a 'Towers Deluxe Harbour View King' which was slightly more expensive than a non towers room. Benefits of a towers room includes exclusive check in desk on 16th floor. Adjacent to this is a lounge which overlooks the harbour and has hot and cold drinks available 24/7. In addition to this included in the price was a full hot and cold buffet breakfast to set you up for the day, afternoon tea in the lounge, and from 5.30-8pm hors dauves and unlimited wine, beer and champagne. Taking into account the value of these for 2 people the room price became good value and comparable to other lower grade hotels. The room was very comfortable with a full bathroom (toilet bath and shower) and another separate toilet. A good size bedroom - bed ultra comfy- and a large lounge area with a small kitchenette with kettle, fridge and Nespresso coffee maker. The public areas of hotel very smart, staff very helpful There is building going on in front of the hotel so views may become restricted in future Location - 5 minute walk to Star ferry to Hong Kong Island. Out the door and turn right straight onto Natha
Genuine Hotels.com guest review
2 night romance trip Mar 17, 2016
KEVIN
GB
5.0 / 5Outstanding
"Club Upgrade worthwhile"
Spent a couple of nights here post cruise. Good comfortable facilities and well worth the upgrade to Club. Staff very polite, friendly and always helpful.
Genuine Venere guest review
1 night romance trip Mar 29, 2016
Kevin
GB
5.0 / 5Outstanding
"Definitely would rebook"
Fantastic hotel in a great location
Genuine Venere guest review
4 night romance trip Jan 5, 2016
Jane
AS
4.0 / 5Excellent
Two night stay on the way to New Zealand from London. This was my second time in Hong Kong, having spent a week there several years ago. The hotel location is very good, being close to Star Ferry and Kowloon shopping. The sea view was good. Over the road a new hotel is being built, as is the case in most of Kowloon but the noise was minimal and not disruptive. We booked a sea view room, which was good and worth the extra. The hotel is very clean and our room was modern and well equipped. No complaints and I'd definitely recommend the hotel, and use again. We paid for breakfast on the final day which was very good and worth it ahead of a long flight. We didn't use the bar as we were busy, but visited it. It looks impressive. When we checked in we were offered an 'upgraded room' if we joined the Starwood scheme. I did as it was free. As far as I can tell all this gave us was free Wi-Fi (which we were expecting anyway based on our booking) and a room on an exclusive floor - this being one up from what we were originally given. A bit odd, but no complaints. A minor point to note was the slow check-in and check-out queues. The staff were friendly and helpful though.
Genuine Hotels.com guest review
2 night romance trip Dec 21, 2015
David
GB
4.0 / 5Excellent
"Nice place to stay in Hong Kong"
Hotel is in a good location near the shops and also near the water. Staff efficient and friendly.
Genuine Hotels.com guest review
12 night romance trip Dec 22, 2015
stewart
GB
5.0 / 5Outstanding
Excellent
Genuine Hotels.com guest review
3 night family trip Dec 16, 2015
Hei Man
AS
4.0 / 5Excellent
"Very Good Choice"
Attentive, friendly staff, stayed in a deluxe towers room with a wonderful view. Booked a return stay in January. Excellent location for shopping.
Genuine Hotels.com guest review
3 night romance trip Dec 11, 2015
Richard
NZ
4.0 / 5Excellent
"good location"
very good location and nice view
Genuine Hotels.com guest review
5 night family trip Dec 3, 2015
LAW
SG
4.0 / 5Excellent
"Great location"
Always come back to this hotel, great location for shopping and food, convenience to go to everywhere.
Genuine Hotels.com guest review
3 night family trip Nov 10, 2015
Raynell
SG
5.0 / 5Outstanding
"lanimretGreat location near Nathan Road and the St"
Staff very friendly upon arrival and quickly checked us in so we could get into our room. Good sized room overlook Hong Kong harbour. There is a building site under construction directly acroos the road, so the view of the harbour may be lost in the future. We caught the train from Hong Kong airport and then used the free shuttle bus to the hotel. An easy and great way to get into the city. We caught a taxi back to the airport from the hotel, two days later. The taxi wasn't expensive, but as like all Hong Kong taxis, it was an old Toyota and our suitcase couldn't fit into the boot.
Genuine Expedia guest review
Other trip Nov 7, 2015
Andrew
AU
5.0 / 5Outstanding
"The OASIS of Comfort & Hospitality in Hong Kong!"
It was, as always, a good stay. All the little experiences were good. Service at the buffet dinner in the Cafe was exceptional - the person attending to us (I forget his name - what a pity!) was very good. The buffet was enjoyed by my co-guests.
Genuine Hotels.com guest review
1 night business trip Oct 30, 2015
Shashi Shekhar
SG
4.0 / 5Excellent
the room is abit old, basic amenity (cotton balls) were not provided. but the location is real awesome thou. There is a direct bus stop for the airport shuttle. Walking distance from major malls and stores. Quite noisy since there are constructions across the hotel.
Genuine Hotels.com guest review
3 night family trip Oct 28, 2015
A Traveler
AS
5.0 / 5Outstanding
"Great Choice"
Great location, wonderful outlook from harbour view room even if it cost more than a non harbour view room, excellent and friendly reception, great to run each morning along harbour promenade and to be welcomed back by concierge with a bottle of water, very friendly room staff, midnight assistance when our television would not work.
Genuine Expedia guest review
Other trip Oct 26, 2015
David
AU
5.0 / 5Outstanding
"1st Time Hong Kong Visitor"
This hotel was recommended to me by colleagues who had stayed on a prior trip. I was not disappointed. The staff was above and beyond professional and courteous. I would highly recommend to anyone staying for business or vacation.
Genuine Hotels.com guest review
4 night business trip Oct 6, 2015
Tina
AS
5.0 / 5Outstanding
Excellent hotel in great location to see down town Hong Kong. Nearby to transport links
Genuine Hotels.com guest review
2 night romance trip Oct 4, 2015
David
GB
3.0 / 5Good
"Susan (Guest Relations Manager) was terrible."
Susan (Guest Relations Manager- I believe she was Korean) was not very nice. She had a smirk on the entire time I complained and refused to to anything to rectify the situation.
Genuine Hotels.com guest review
1 night business trip Sep 20, 2015
A Traveler
AS
5.0 / 5Outstanding
"Beautiful Hotel with Spectacular views"
It was a beautiful hotel with extremely friendly and helpful staff. Transfers were fantastic as well to and from airport.
Genuine Expedia guest review
Other trip Sep 16, 2015
Silvie
AU
1.0 / 5Poor
"smallest hotel ever. even in the superior room"
even in the "superior" room this was impossible to stay in for longer than 1 night. even though we paid for 10 we left after one and they didn't give us ANY refund. It was so bad we left anyway.
Genuine Expedia guest review
Other trip Sep 2, 2015
A Traveler
AU
4.0 / 5Excellent
"Slowly aging facility with good management overall"
Long hair sandwiched between the two towels inside the shampoo and body wash basket....no apologies or compensation whatsoever. Staff not very motivated and knowledgeable, as opposed to other SPG locations in Taiwan or Bangkok.
Genuine Expedia guest review
Other trip Aug 23, 2015
A Traveler
CA
5.0 / 5Outstanding
"Good quality hotel"
Staff could not have been more helpful. We arrived at 8:30. Officially we couldn't check in until 3 PM but they had our room made up and we were in & getting over jet lag at 10:15
Genuine Expedia guest review
Other trip Aug 11, 2015
Bob
AU
5.0 / 5Outstanding
"Will stay there again."
Central location with good access
Genuine Hotels.com guest review
3 night business trip Aug 5, 2015
Anna
AU
4.0 / 5Excellent
Overall a pretty good stayThe room is smaller than I've expected (from what I've seen from the photos). The location is good and it's about 3-5 mins walk to the Tsim Sha Tsui MTR. Condition is good given it's a relatively old building, feels like a 3-5 years old hotel. Service is good too. Overall, I am happy staying here for a few nights.
Genuine Hotels.com guest review
3 night trip Jul 30, 2015
A Traveler
SG
4.0 / 5Excellent
"3rd time to stay. Always brilliant. A"
Always a happy holiday and a nice hotel to return to. Handy position close to everything. Services always good.
Genuine Expedia guest review
Other trip Jul 26, 2015
Aileen
AU
4.0 / 5Excellent
Good stay
Genuine Hotels.com guest review
2 night family trip Jul 17, 2015
Liang
AU
4.0 / 5Excellent
"Nice hotel. Rooms small and expensive"
Love it for shopping . Hard to find the front entrance.
Genuine Expedia guest review
Other trip Jul 21, 2015
A Traveler
AU
5.0 / 5Outstanding
"Excellent"
Great , everything you could ask for. Would definitely recommend and stay again
Genuine Hotels.com guest review
3 night family trip Jul 7, 2015
Wayne
NZ
5.0 / 5Outstanding
"Recommended"
Great hotel, enjoyed my stay, stayed for 4 nights initially in a tower view room, great view of Victoria harbour, one of the days it was my partners 40th birthday and when we returned that evening within minutes there was a knock at the door and a birthday card and cake were given to us from the hotel which was a lovely surprise & gesture! We went away from Hong Kong for a few days but on our return for our last night in HK I had booked this hotel again but just a standard room and upon check in because we had returned to the Sheraton they had upgraded us to a harbour view room on the 17th floor of the towers so an even better view that previously! Staff were very friendly, food in hotel was great, service excellent, very nice rooms, definitely recommended The sky bar serves great cocktails with another great view of Victoria harbour and great service I would certainly stay again without looking for an alternative, thoroughly enjoyed my stay and convenient for harbour, star ferry, shopping etc Excellent
Genuine Hotels.com guest review
1 night family trip Jul 10, 2015
John
GB
5.0 / 5Outstanding
Welcoming efficient, well trained and flexible staff and a warm friendly atmosphere, a pleasant room and an interesting range of excellent restaurants. Gym and pool were well maintained and quite suited to our needs.
Genuine Expedia guest review
Other trip Jun 29, 2015
A Traveler
AU
5.0 / 5Outstanding
"Great hotel,"
great hotel, highly recommended, excellent service, friendly staff, great location, We had a great harbor view room, fruit platter on arrival to the room. There is a nice relaxed environment in the lobby lounge Room was small though ok for HK room sizes ,was excellent, had a view on Victoria harbor
Genuine Expedia guest review
Other trip Jun 3, 2015
Farid
AU
5.0 / 5Outstanding
"Great location with excellent, helpful staff."
Staff worked hard to get me into a room, even though I arrived early. Food is excellent, however the surcharge should be part of the cost not an addition.
Genuine Expedia guest review
Other trip May 31, 2015
Michael
AU
3.0 / 5Good
"Dissappointing"
Staff were not helpful, when we asked concierge to please arrange a shuttle to the airport he refused because he said that they did not have a contract with the shuttle services so he tried to sell us a private limousine transfer. Basically he was saying, we do not make any money from it so you need to contact them yourself. he did eventually call them for us but only because I complained about his attitude. we have travelled the world and had never come across hotel staff refusing such a request. they didnt even offer to collect our bags on check out. Terrible service and the cafe prices were outrageous. Also no free wi fi
Genuine Expedia guest review
Other trip May 26, 2015
angie
AU
5.0 / 5Outstanding
"Sheraton kowloon"
Staff did not like that we use hotels.com
Genuine Hotels.com guest review
4 night business trip Apr 25, 2015
A Traveler
CA
5.0 / 5Outstanding
"Great location"
Stayed for 2 nights for leisure. Great location, convenient and helpful staff.
Genuine Hotels.com guest review
2 night romance trip Apr 15, 2015
Richard
AS
3.0 / 5Good
"Internet"
We recently completed a 25 day holiday that concluded with 4 nights in Hong Kong. During this trip we stayed in 5 hotels. All hotels offered complimeneray internet in your room except for Sheraton Hong Kong. The Internet cost was actually extremly costly. The hotel, however, did offer complimenerary wi fi in the lobby bar.
Genuine Expedia guest review
Other trip Apr 1, 2015
Graeme
AU
4.0 / 5Excellent
"close to everything"
I enjoyed the position of the hotel, it was a friendly atmosphere and made my visit so much better.
Genuine Expedia guest review
Other trip Apr 1, 2015
macka
AU
4.0 / 5Excellent
No problems. Comfortable stay. Helpful and friendly staff.
Genuine Expedia guest review
Other trip Mar 22, 2015
Zaid
MY
4.0 / 5Excellent
"Nice hotel but wifi and breakfast pricey"
great room, location and buzz to the hotel. fabulous view of the harbour, even with building work.
Genuine Expedia guest review
Other trip Mar 21, 2015
des
GB
5.0 / 5Outstanding
"Great hotel"
2 nights only,but enjoyed it. Loved the buffet dinner on Tuesday night.
Genuine Hotels.com guest review
2 night trip with friends Mar 2, 2015
Jeanette
AU
4.0 / 5Excellent
"Great location"
Great location for shopping !
Genuine Hotels.com guest review
2 night business trip Jan 19, 2015
Yosawat
AS
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