All hotels in Honolulu, Hawaii, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here120 Kaiulani Ave, Honolulu, HI, 96815, United States of America, ‏‎855-239-9480
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
3.6 / 5Good

Score breakdown (from 889 reviews)

Average rating for:

  • Cleanliness
    3.7
  • Service
    3.8
  • Comfort
    3.6
  • Condition
    3.3
  • Neighborhood
    4.4
  • < Previous
  • Page 1 of 18
  • Next >
4.0 / 5Excellent
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
No Valet is a pain and the bell service is not up to par. I've stayed here many times though because price and quality is in the neighborhood this is in makes it a bargain.
Genuine Hotels.com guest review
3 night business trip Jun 8, 2015
A Traveler
US
4.0 / 5Excellent
"Nice hotel, close to everything"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great for a grad trip with friends, good location across from the main beach. Close to everything, centrally located.
Genuine Hotels.com guest review
7 night trip with friends Jun 2, 2015
Connor
US
3.0 / 5Good
"24th floor"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
nice stay a little pricey and not enough water in the roomswas
Genuine Hotels.com guest review
1 night trip with friends May 18, 2015
Rodger
US
3.0 / 5Good
"Not accommodating to guest requests."
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
Wasn't impressed with the staff. Rooms share walls so you could here the baby in the other room crying most of the night. When asked to change rooms first they said they couldn't because they were booked the whole weekend then all of a sudden the next day there was a room exactly like the one originally booked one level below. They didn't satisfy our room concerns. I was celebrating my engagement and informed the hotel hoping maybe they can make special arrangements and nothing was done. Overall average stay.
Genuine Hotels.com guest review
3 night romance trip May 14, 2015
Jeffrey
US
4.0 / 5Excellent
"Good choice, excellent location."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Although some of the fixtures were worn and in need of replacement, overall it is quite clean, and the staff was excellent.
Genuine Hotels.com guest review
1 night family trip May 6, 2015
Eric
US
4.0 / 5Excellent
"Short stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
The room was great. Except when I needed an extra day, they couldn't give the same room for the same price that I got it for. It was actually almost 3xs what I paid for the other two nights.
Genuine Hotels.com guest review
2 night trip with friends May 10, 2015
JESSIE
US
4.0 / 5Excellent
"Good value and location"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
This is our second stay at Princess K. The location is great in heart of Wailkiki walking distance to shops,restaurants, beach and parks. The building is somewhat aging but clean and well maintained. Our room was small but had all we needed and a balcony which gave us more space. Overall its a good value in a good location.
Genuine Hotels.com guest review
3 night romance trip May 9, 2015
A Traveler
US
5.0 / 5Outstanding
"A lovely stay in the middle of Waikiki"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The pluses were: The check-in person was very helpful and curteous. The resort fee included parking. I had a beautiful room with a view. The location was right in the middle of all the actionof Waikiki.
Genuine Hotels.com guest review
1 night business trip May 13, 2015
Christel
US
5.0 / 5Outstanding
"Great View"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Older rooms but very clean. If it wasn't for the people smoking on the patio it would have been a great stay.
Genuine Hotels.com guest review
6 night business trip May 6, 2015
anthony
US
4.0 / 5Excellent
"A wonderful stay!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
The location was great. The hotel staff at the front desk, maid service, pool service and outdoor bar were very pleasant and helpful. I don't want to slight anybody, the staff as whole was great. The hotel had a happy hour. The price of the food in the area was very reasonable from the restaurants to the nearby food fair. We had a late departing flight and they allowed us to use a hospitality room to shower and change. Overall our experience at the hotel was very pleasant. We would definitely return.
Genuine Hotels.com guest review
4 night family trip May 8, 2015
A Traveler
US
5.0 / 5Outstanding
"5 star location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
great location, would stay again.
Genuine Hotels.com guest review
3 night family trip Mar 24, 2015
Kim
US
5.0 / 5Outstanding
"Close to everything"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Great Value
Genuine Hotels.com guest review
2 night trip Apr 6, 2015
Daniel
US
4.0 / 5Excellent
"Vacation"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
It was a fun week
Genuine Hotels.com guest review
4 night romance trip May 4, 2015
Darryl
US
4.0 / 5Excellent
"upgrade bathrooms or at least FAUCETS"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    4.0
Pls upgrade your bathrooms
Genuine Hotels.com guest review
3 night family trip Apr 1, 2015
reynaldo
US
3.0 / 5Good
"Family of 5"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
the carpet and tile work in bathroom could use an update otherwise the hotel amenities that you pay for a pretty awesome!
Genuine Hotels.com guest review
5 night family trip Mar 30, 2015
John
US
4.0 / 5Excellent
"Great location & amazing views from high floors!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We specifically asked for a partial ocean view or ocean view room, on higher floors of the taller tower. It was perfect! We could see Haleakala and the Ala Moana from high above, and the deep blue ocean too. The location is great! Right on the main drag in the center Waikiki. Everything is walkable from here. The pool is great: just a simple oval thing with live music in the evenings and a pool bar. It's nice to wind down there after a day in the ocean. The room was clean and as quiet as hotel in a busy city could be (again: this was a higher floor, further away from the city sounds). Staff was super friendly and accommodating. We will stay here again, for sure. Mahalo Sheraton!
Genuine Hotels.com guest review
1 night romance trip Apr 7, 2015
Alice
US
4.0 / 5Excellent
"Fun time for not with lost and found issues"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
My stay and the Shearton Princess Kaiulani was a delight. The I would have to agree with most other reviews i have read, the hotel does need a facelift on the inside, ie, bathroon vanities. and wallpapers, they are dated and wallpaper lifting etc. I only had two complaints, by my own fault I left my cell phone charger in the room, still in the power source when i called in to alert home service, their repley was, "house service did not find" I find traveling around the country this has happened to me three times and all three times was the same result, I had to walk down to the Apple Store on Kalakaua and purchase the two piece for $40.00. This is a standard for all hotels so folks simple said, don't forget your cell phone charger. That was room 2349. Secondly I changed rooms for an nicer room with a king sized bed, room 1956, went i checked out the morning of April 27, 2015 I left my rented microwave in the room but also left my hot/cold pad inside the microwave. So once again, don't leave anything in the room if you change rooms or when you check out, you will never see it again, or house keeping will report I never saw it. These thisgs are all replaceable, but there a lack of kuleana, resposibility both on my behalf for forgetting and with housekeeping, sorry to say. Mahalo
Genuine Hotels.com guest review
5 night trip Apr 20, 2015
Charles
US
5.0 / 5Outstanding
"Emergency booking...."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I ended up in Honolulu without a hotel due to issues with the hotel I originally booked with. Found this hotel and got a great room at a great price. The staff was wonderful, the room was clean, couldn't of asked for a better setting.
Genuine Hotels.com guest review
6 night family trip Apr 15, 2015
A Traveler
US
5.0 / 5Outstanding
"Highly recommend the Princess Kaiulani Hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Everything about our stay was terrific! The room was clean and comfortable. They upgraded our room to a partial ocean view! Sheraton Princess Kaiulani is located in the heart of Waikiki. There are many restaurants and shops within walking distance. The Sheraton Princess Kaiulani is located conveniently across the street from the ocean! They do not have valet service. But you can drop your luggage at the front door and then go park your car. Otherwise you will be carrying your bags up and down the stairs! There is a hotel charge in addition to the price you pay for the room. But unlike any other hotel in Waikiki, this charge INCLUDES: WiFi and parking! Other hotels charge extra for both WiFi and parking! Sheraton Princess Kaiulani is an excellent value! Can you stay in a fancier hotel in Waikiki, yes, but the Sheraton Princess Kaiulani has everything you need: restaurant, bar and live music every night! This is the best bang for the buck! We will definitely be coming back to Sheraton Princess Kaiulani!
Genuine Hotels.com guest review
2 night romance trip Apr 15, 2015
A Traveler
US
4.0 / 5Excellent
"Good hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
Stayed two nights. Hotel was very nice, but a little noisy. Great location, short walk to the beach and in the middle of everything! Hotel staff was very nice and helpful
Genuine Hotels.com guest review
2 night family trip Mar 29, 2015
Susan
US
4.0 / 5Excellent
"Great staff, great location, hotel needs updating"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
Have stayed at the Princess K at least five times. Each time we enjoy the location and the friendliness of the staff. However, each time I notice the hotel is more and more in need of refurbishing. This time when we arrived early we were upgraded to a better room with a lovely ocean view, but the shower head barely worked and the door frame to the lanai was patched with duct tape.
Genuine Hotels.com guest review
2 night romance trip Mar 30, 2015
Janice
US
4.0 / 5Excellent
"Great Place for 2-3 days"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great Location for a shorter stay
Genuine Hotels.com guest review
5 night romance trip Mar 26, 2015
Friedrich
US
5.0 / 5Outstanding
"excellent service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I enjoyed my stay and the staff was great.
Genuine Hotels.com guest review
5 night romance trip Mar 24, 2015
A Traveler
US
4.0 / 5Excellent
"I'd go again to the Princess Kaiulani Hotel!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
we were in the older wing of the Princess Kaiulani, but no problem with that...elevator appears old, as the color is light pastel green, so must be from the 70s? We received upgraded partial-ocean rooms on the 25th floor! We were able to check in a little earlier about2:25pm with no problem from the front desk staff. the resort fee of $25 which is NOT included in the hotels.com charge, is REALLY worth its cost before one goes and complain/scream your head off to the front desk staff helping you to check in, you get for that charge the following: 24 hour in and out access parking (this used to cost $24/day all by itself), 2 drinks (alcoholic OR non-alcoholic punch with gratuity included), 2 free water bottles in your room, free room WI-FI, and a free 4" x 8" photo by their staff photographer (which we had no time to do). So again, don't go screaming your head off about this 'hidden charge'... We thoroughly enjoyed our one night staycation (house being fumigated for drywood termites), and would not hesitate to come back to the Kaiulani!
Genuine Hotels.com guest review
1 night family trip Mar 26, 2015
Jodie
US
5.0 / 5Outstanding
"Great hotel and staff."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Every staff member that we talked too very welcoming and friendly. We liked the nightly entertainment in the bar/pool area.
Genuine Expedia guest review
Other trip Mar 28, 2015
Richard
US
5.0 / 5Outstanding
"13 day getaway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
great. close to beach,restaurants,reasonable rate.originally booked room for 4 nights,hotel was so convenient and comfortable that we elected to stay an additional 7 nights! we'll be back!
Genuine Hotels.com guest review
7 night romance trip Mar 2, 2015
Ted
US
5.0 / 5Outstanding
"Great location with excellent amenities"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We had a great time while at the Princess Kaiulani. The service was great. The elevators were fast and waiting time very short. The laundry room was clean and there were plenty of machines available.
Genuine Expedia guest review
Other trip Mar 27, 2015
Visitor
US
3.0 / 5Good
"Rather very dissapointed"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
The reservations lady was really rude when I checked in. Service was really slow in the restaurant by the pool. So I stopped going there to eat. Bathtub was tiny (but rest of bathroom was ok). My room view was very good. Lights not working in the room.
Genuine Expedia guest review
Other trip Mar 26, 2015
Brooke
US
4.0 / 5Excellent
"Great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel is located in the middle of everything. Close to the beach, almost in the middle of the shopping center, a tiny bit hidden from there, so tourists are not disturbing. Very nice stuff. Rooms are clean. Lots of mirrors in the room! Loved it :) for the price you pay- it's totally worth it.
Genuine Expedia guest review
Other trip Mar 25, 2015
anastasia
US
5.0 / 5Outstanding
"Convenient to Waikiki"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Nice size room, view of the ocean, bar and restaurant on premises. Very friendly staff.
Genuine Expedia guest review
Other trip Mar 24, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice hotel near the beach. Easy entrance and exit"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    2.0
  • Neighborhood
    -
After shopping just about all of the hotels on Oahu, we felt that this hotel that the best rates and amenities.
Genuine Expedia guest review
Other trip Mar 22, 2015
A Traveler
US
4.0 / 5Excellent
"Great location, old hotel."
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
Great location, right in the middle of everything in Waikiki. The room was a little dated, wallpaper was falling off. With resort fee my room was $200 per night which was the right price to me, I would not pay full price For the condition of the room. The pool was way too cold.
Genuine Hotels.com guest review
2 night family trip Mar 15, 2015
luan
US
5.0 / 5Outstanding
"Beautiful hotel close to the beach"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
My fiancé and I had hotel accommodations elsewhere that fell through, and we came to this hotel at the last minute. They were very accommodating and got us a room right away! We loved the bar and restaurant, beautiful pool area and live Hawaiian music at night. It felt like we stayed at a resort! It's super close to shopping, restaurants and the beach. We plan to stay here the next time we visit Honolulu!
Genuine Expedia guest review
Other trip Mar 20, 2015
Elle
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    -
  • Neighborhood
    5.0
Sheraton Princess Kauilani is located centrally to all attractions especially to Waikiki Beach and shopping areas. The hotel facilities such as the beach side service was an awesome touch! The staff though was lacking the "aloha" spirit, seriously I interacted with the reception desk about 10 times over the 4 nights stay and didn't get 1 smile at all! Rooms are decent, beds comfortable but the bathrooms need a good makeover!
Genuine Venere guest review
Other trip Mar 19, 2015
A Traveler
US
5.0 / 5Outstanding
"4th time at this hotel."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great value for the price. Excellent location across from Waikiki Beach. Parking is included in the resort fee which is nice too.
Genuine Expedia guest review
Other trip Mar 19, 2015
Doug
US
5.0 / 5Outstanding
"Aloha"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Amazing!!!
Genuine Hotels.com guest review
2 night trip with friends Mar 10, 2015
Alyssa
US
4.0 / 5Excellent
"Comfortable but lack the special moment"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
We stayed for eight nights and loved the location, it's in the middle of everything. Waikiki Beach is just 3 minutes walk away and the pool attendants will give you beach chairs and towels to go to the beach, they provide water n fruits twice during noon at the beach too. Housekeeping was excellent, provided us with a hamper, wine and balloon after they learnt it was our honeymoon. The cons, the shower tub wasn't very good, water was pooling quickly. The place looks a little old, if anything. Else, everything was pretty good.
Genuine Hotels.com guest review
8 night romance trip Feb 26, 2015
Eileen
US
3.0 / 5Good
"Nice and clean"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Elevator very slow and always full long wait . No valet parking only self parking for a high fee of 27.00 that was extreme for the self parking. Friendly staff and rooms very clean , our view was a big area of construction below and buildings we had a very small view of the ocean
Genuine Expedia guest review
Other trip Mar 15, 2015
ronnie and lisa
US
4.0 / 5Excellent
"Exception Hotel Staff"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The staff was very accommodating on our trip to Oahu, including upgrading our hotel room to the 17th with a partial ocean view (due to availability) and the ability to check out an hour past hotel policy when needed. For the price, it's definitely a great option, especially given the awesome location on the strip.
Genuine Expedia guest review
Other trip Mar 9, 2015
Chris
US
4.0 / 5Excellent
"Convenient Location, Good Accommodations"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
My overall impression is positive. The room is clean, stocked daily with two bottles of water, and fairly quiet at night. It should be noted that the hotel lacks a spa or a true business center, though it does have arrangements with another hotel nearby for visitors needing such facilities. The room came with complimentary wi-fi and I was able to keep in contact with my office when needed. I found the staff to be affable, helpful, and very willing to accommodate guests at their hotel. The room service is excellent! The parking garage leaves a lot to be desired. Unless you park on the top level, you won't have an elevator. Parts of the hotel seems to be under renovation; the fourth floor was mostly sealed off in the tower I stayed in. There is no valet service (a plus, to me), but when you check in, you must drive to the front of the hotel where the porter will assist you with luggage, then drive back onto the main road and maneuver into the lane that leads to the entrance of the parking structure. The parking is shared with another hotel (Moana Surfrider, I believe), but there was ample parking and I never had a problem finding a space. Parking is included in the additional hotel fee.
Genuine Expedia guest review
Other trip Mar 9, 2015
A Traveler
US
2.0 / 5Fair
"Good location, close to the beach and shopping"
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Rude front desk staff. Did not want to help me with my request.
Genuine Expedia guest review
Other trip Mar 8, 2015
Brian
US
5.0 / 5Outstanding
"Awesome Location & Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Loved the location! The beach is down the street and I was surprised the strip along the beach and all the e shopling stores there were. The hot offers free parking with your hotel resort fee and free water! The hotel was nice, offering classes. We went to the lei making class and the gentlemen who helped us was so sweet. They also have local vendors. At night they offer lical music. My favorite part was King's Village Marketplace which most days offered local vendors with yummy and affordable food. It's also up the street from where tour buses pick and drop you off. The comfort of the hotel was awesome especially after staying at a hotel where the beds weren't as comfortable. I would definitely stay here again!
Genuine Hotels.com guest review
2 night romance trip Feb 26, 2015
A Traveler
US
2.0 / 5Fair
"A little getaway"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    2.0
For the price u pay the rooms should be a lot better than the lobby area. I stayed at another hotel paid less and it was a lot nicer. The view from our room was great. Yes you can hear everything from the street at night.
Genuine Hotels.com guest review
4 night romance trip Feb 25, 2015
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Great stay. Staff is very helpful. Pool area is great. Rooms are a little dated but a great value for the price.
Genuine Expedia guest review
Other trip Mar 3, 2015
A Traveler
US
3.0 / 5Good
"I stay here often..."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    -
I like to stay here on my visits to Hawaii, and there's a lot of changes happening. I got a room facing what used to be the International Market and the construction can be loud and unsightly. That's the only complaint that I've had while staying at the PK.
Genuine Expedia guest review
Other trip Feb 19, 2015
Jeremy
US
4.0 / 5Excellent
"Conveniently located hotel with Nice amenities."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
When we booked the hotel, we reserved a room with a king bed. Upon arrival we were assigned a room with two double beds. We called the front desk and they told us we had been "upgraded". I told them that's not what we paid for and was told the hotel was full and we couldn't change rooms. When I said this was unacceptable, they assigned us a room on a higher floor that had a king bed and was actually nicer. (Not sure how another room magically appeared in the full hotel.) If the change hadn't been made, we would have had a lot of negative things to report about our stay and Expedia.
Genuine Expedia guest review
Other trip Feb 16, 2015
Doug
US
2.0 / 5Fair
"Not worthy of Starwood Brand Name"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
The hotel only has its proximity to shopping and the beach going for it. It is very dated and the street noise from the surrounding construction and early morning delivery trucks makes it unbearable even from the 23rd floor. We are Starwood members and believe this property is due a major remodel and in the meantime should be discounted. Stay at Sheraton Waikiki !
Genuine Hotels.com guest review
4 night romance trip Feb 5, 2015
Craig
US
5.0 / 5Outstanding
"motel close to things"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We have stay here many times it could be 6 times or more. The beach is close,shopping is close. Eating is close.The rooms are clean.
Genuine Expedia guest review
Other trip Feb 9, 2015
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
great location...nice staff. love the daily fruit and water delivery to the beach!
Genuine Expedia guest review
Other trip Feb 8, 2015
A Traveler
US
4.0 / 5Excellent
"Can't Beat the Location!"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
A little tired and could use a face lift, but overall good place to stay, comfortable clean room, and fantastic location.
Genuine Hotels.com guest review
1 night business trip Jan 28, 2015
Michael
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
  • < Previous
  • Page 1 of 18
  • Next >