"Great kauai vacation"
Sheraton was in a great location. Lavas and rum fire were both amazing. Great veiws and great hospitality.Genuine Expedia guest review
"True ocean front room."
Expectations were met except that we reserved and paid for one king bed and got two doubles. They made it right the next day but it left a bad taste in our mouths. Disappointing start to the stay.Genuine Expedia guest review
We were fortunate to stay in the Plumeria suite. TRULY FABULOUS!Genuine Hotels.com guest review
It was fine. There was nothing much to rave about and nothing much to rant about. Except parking can be a nightmare. The staff was in general, unimpressive. Not bad, but nothing noteworthy. The free bottle of champagne (with a screw top cap) we were given for our wedding was so bad we couldn't drink it. On a positive note, our room was quiet.Genuine Hotels.com guest review
"Nice Hotel, they should improve vegetarian options"
very nice and confortable hotel, room and amenities. they only thing to improve is then breakfast options (more fruits) and the restaurant options for vegetarians. the rest is just excelent!!!Genuine Expedia guest review
"Perfect Location, Excellent Beach"
Me and my wife stayed at the Sheraton Kauai Resort for our honeymoon the first week in August. This hotel truly has it all. The beach was perfect and you can swim and play all day. The pool and amenities are great too. The majority of the lounge chairs face the beach so there isn't really a bad view from anywhere. Lavas by the pool was great for drinks […] and lunch as well. A little expensive but worth it. Our room faced the ocean and was air conditioned which made it perfect. One recommendation on top of this hotel, is get a rental car. You can come and go as you please and truly experience the beauty of the island of Kauai. Read moreGenuine Expedia guest review
"Generally disappointing - poor value won't go back"
Generally disappointing for a Hawaiian resort. Paid less and got a lot more at Hyatt on Maui. Air conditioner died, had to change rooms. Tub didn't drain, sink took forever to get hot water, swimming pool setting was unappealing and stark for a Hawaiian resort, not enough shade. No shaded places around the grounds to just sit and enjoy the ocean or […] read. Room was just another typical crowded feeling mid class motel room in a remote building set back out of view of ocean with west facing patio with no shade.TV programming was cumbersome. Few activities or features for seniors. Very few if any "Nice touches", just the basics. Read moreGenuine Expedia guest review
a great million dollar view... hard to beat this location. food in the hotel was expensive but good quality.Genuine Hotels.com guest review
Beautiful hotel, lovely beach. Perfect place to relax and enjoy the beautiful scenery.Genuine Expedia guest review
We stayed 4 nights in a garden view room, which was across the street from the ocean. Overall, we had no complaints about the hotel. The Sheraton has free, convenient parking. Our room was clean and comfortable (except I would have been hesitant to use the tub), the balcony was nice to have, and we thought the customer service was excellent. I liked […] the hotel restaurant Rumfire a lot. We weren't wowed by the exterior of the hotel or the pool and beach areas but this was okay b/c we didn't plan to stay at the hotel much. And really - it wasn't bad at all, just not super impressive. We attended a race expo at the Grand Hyatt next door and noticed it was much, much nicer. So if you go at a time when the hotels are similar in price, choose the Hyatt - no question. Regarding location - If you plan to visit Waimea Canyon and the Na Pili coast and don't want to switch hotels mid-trip, then Poipu is a perfect location. The Marriott in Lihue is another option with a nicer beach and pool but Poipu has better options for dining, coffee, shops, galleries, etc. than Lihue. Lihue wasn't that great. If you don't plan to visit Waimea Canyon, then I'd suggest staying closer to Hanalei and Hanalei Beach. The Hanalai area has so much more character and natural beauty than Poipu or Lihue - beautiful beaches, rivers, you're close to Na Pali state park which is amazing, and tons of unique restaurants, food trucks, coffee shops, stores, etc. But Hanalai is a long, long drive from Waimea. Read moreGenuine Hotels.com guest review
"Celebration in Poipu"
Spent long Labor day weekend for birthday celebration. Love the location. However, not a fan of the daily "resort fee". Bathrooms need renovation. Also why allow infants in diapers into pool? One had an "accident" in the pool; which means they had to close the pool for 24 hrs. I was told this happens almost every week.Genuine Hotels.com guest review
"Best Honeymoon EVER"
Everything was perfect. Everybody said on the reviews that if you can splurge and get the Ocean Room view then you should - DO IT. It was incredible. We could hear the ocean every single night from our rooms and the service was incredible. Great location and right near a lot of great beaches within walking distance.Genuine Hotels.com guest review
the valet service was not up to the standard of this hotel. when I called from the room to have my car ready, it wasn't. the person who answered the phone didn't pass on the message to the valet. this happened twice. I called 40 minutes in advance because we had to catch a boat. the car was not there. when I finally got someone to go get my car, he […] brought the wrong car, and then he laughed...after I told him we might miss our boat. the valet said the misunderstanding was because there were 2 of us staying in the room with 2 different last names and the ticket had one last name and something else he was looking at had another. They had my room number and my license number. what difference does the last name make?? we didn't use the service after that. it was easier and faster to park ourselves. other than that, our stay was wonderful. Big commendations to Betty at the front desk. she was amazing. Read moreGenuine Expedia guest review
My overall experience was good. The hotel was what I expected and the beds were comfortable. I definitely recommend upgrading to the Deluxe Ocean View. It was worth every penny and the Ocean rooms are much nicer than the Garden rooms.Genuine Expedia guest review
"On the beach"
Great hotel right on the beach in Poipu. Loved our time there.Genuine Hotels.com guest review
"Loved Movie Nite on Beach Lawn"
This hotel is in one of the most beautiful beaches and Islands in the world. I really loved laying on deck chairs under full moon and stars watching the glistening waves. You can walk to great restaurants and the outside movie nite was great family fun. We had oceanfront room - it was spectacular!Genuine Hotels.com guest review
"Beautiful hotel in excellent location"
The first 5 days of our vacation were spent in a near by condo. Unfortunately 2 hurricanes were expected to hit the islands. We wanted to feel like we were in a place where an action plan was in place, generators and plenty of water, so we checked into the Sheridan. Lot's of Wow from the comfort, amenities. We were very impressed with the daily scheduled […] activities. Next time we will bypass the condo and book at the Sheridan. Our kids loved it. Read moreGenuine Expedia guest review
"Great Kauai Resort"
We stayed here as a couple for 4 nights our first time in Kauai. The location is great, the beach is great, the pool is great, the views are great. I'm not sure we could have had much of a better time.Genuine Expedia guest review
"Over all disapointed"
The place is located in great place, over all the hotel is 3-4 star. But however the bellman and gestservice was a joke. It was humiliating the treatment from that we got from hotel staf. The staf is not even 1 starGenuine Expedia guest review
"Great hotel. Staff was friendly. Great room."
Wonderful pool and staff at pool and beach activities counter. We enjoyed our stay.Genuine Expedia guest review
Clean rooms, close to a great beach, with great snorkling and boogie boarding, centrally located on the island between the two ends, so it's good for going to either side, or both! Close shops and a close quaint town. Friendly staff and good parking, all in all a pleasant stay with no problems or complaints, would use them again!Genuine Expedia guest review
Well I love on Oahu so this wasn't a very far trip to take. I would recommend Sheraton Kauai and the island to anyone visiting the islands! The hotel and staff were great!Genuine Expedia guest review
Front desk, Sheryl, very helpful & friendly; explained room clearly to us & got us rollaways for the kids & rooms close to friends in our party. No queen beds--either King or 2 Full. Guest services, Debbie, also very friendly & helpful, followed up on requests & sent service promptly. Pool drink service EXTREMELY SLOW, but waitress apologized & discounted […] our drinks after 30 minute wait. Hotel grounds, views beautiful. Rooms small, pricey but updated & well-kept. Rum Fire restaurant food pricey but excellent. Convenience store on property with lots of options, a little pricey but not unheard of on Kaua'i. Surrounding neighborhood with shops & restaurants nearby. Self parking included in hotel fees. Lots of weddings; great ocean views for pix! Read moreGenuine Hotels.com guest review
"Delayed checked in poor A/C"
Room not ready until 2 hours passed check in time. Air quality inside the room is bad as it was humid and stuffy all the time.Genuine Hotels.com guest review
Great location and value! Would definitely stay again.Genuine Expedia guest review
We loved our stay. Deluxe ocean view room was amazing at a great price compared to other resorts. Everyone was very nice. I was not impressed with the bartenders at Rum Fire, the $19 burger was expensive but delicious. We missed having room service as an option. The pool and Beach were beautiful.Genuine Hotels.com guest review
Beautiful hotel in sunny Poipu. My husband and I stayed here for our honeymoon and couldn't have been happier. We had a garden view room which was quiet and overlooked the pleasant tropical grounds. The staff was very friendly. We'll be back!!Genuine Hotels.com guest review
"Looking out at the pacific...from our room"
Couldn't have picked a better place to look out of the ocean. The tropical setting really put us in the aloha mood right away. Although they have plenty to do at the facility we chose to do none of it and just relax. I think we made the right decision.Genuine Hotels.com guest review
Nothing special about this resort. Free wifi is a joke and the cell reception was almost non existent on the resort grounds (but perfect across the street or next door).Genuine Expedia guest review
Area and staff are the best. Nice to have a beach right out your back door.Genuine Expedia guest review
"The hotel was beautiful and right on the beach."
The staff was very friendly & helpful at all times. We especially liked the valet car service.Genuine Expedia guest review
We live on the other side of the island and enjoyed staying at the Sheraton with our dog. We like that it is close to some good surf, good restaurants and the room is very comfortable and clean. The staff is very friendly and helpful.Genuine Hotels.com guest review
The hotel was exceptional and I'd stay there again!Genuine Hotels.com guest review
"Lovely location and updated rooms"
This is on a quieter stretch of beach which was great! If you walk further down there's the marriott which has a better pool but the beach is very crowded right by there. Depends on what you prefer!Genuine Hotels.com guest review
"Know what you're asking for"
We were disappointed to find out that the garden view rooms are all across the street from the main hotel, which is on the beach. It takes about 5 minutes to walk to the beach, not bad, but if you're hoping to hear the ocean from your garden view room, it's not going to happen. We had requested a king size bed, but instead was assigned to a room with […] two double beds. When we pointed that out, we were reminded that our request was just that, only a request. There were no promises that a request for a king bed means you'll get what you asked for. This was the most disappointing part of the stay, second to having to walk across the street to the beach. The hotel clerk was not rude, but she wasn't all that accommodating or empathetic to our plight. Everyone else was very kind. The hotel is very clean, pretty landscaping, nice pools, beds are comfortable, beach is nice. It might be hard for little children to be in the water due to wave action, but it's not too rough for bigger kids and older. This hotel has air conditioning, very nice, which is hard to find on Kauai. Read moreGenuine Expedia guest review
"Comfortable stay with nice beach front location"
Sheraton Kauai Resort was neat and clean with easy access to the beach. My family's stay for a week was enjoyable, because it was quiet and friendly environment. Overall it was a good experience, except tour arrangement. I do not know whether tour arrangement personnel works for hotel or tour agency. I made a reservation and cancelled next day due to […] other schedule. Tour agent showed unpleasant face and tore off booking paper in front of me. It was quite an embarrassing experience. I hope it will not happen again. Read moreGenuine Expedia guest review
"Great Hotel on the Sunny South Side"
Overall I think the Sheraton Poipu was a great place to stay, but definitely upgrade to the ocean front rooms, otherwise it is a bit more of a walk to the beach and the oceanfront rooms truly have a spectacular view of the ocean and the hustle and bustle of Poipu beach. The staff was amazing. The only downside was that pool chairs were saved and it […] was difficult to find shaded seating. All in all, however, it was a great experience. Read moreGenuine Hotels.com guest review
Booked last minute room for a getaway while visiting family on the island. Hotel is beach front and staff was super. Was week before 4th of July, so property was not crowded, plenty of lounge chairs by pool. We enjoyed both beach and pool. Room was nice, grounds were well maintained. Hope to return again sometime to paradise getaway.Genuine Hotels.com guest review
We booked our hotel and stay in advance for our honeymoon. I reserved and requested a king bed and when we got there, there were none available...so we were put in a room with two doubles on the bottom level, in the busiest corner of the hotel with people, mainly kids running the halls and being LOUD late at night!! NOT FUN, NOT ROMANTIC and Needless […] to say this was not the way we wanted to spend our honeymoon. We both slept horribly and it changed the mood on our honeymoon. My husband and I were extremely dissapointed!! We checked in at 730 pm and then had to check out at 11am the next day to get into a new room. The view was great but the fact that we had to shuffle around and had no room For an entire day was extremely inconvenient. We couldn't even change out of our swim suits nor could we store the boogie boards we rented for the day so we ended up bringing them back an hour later only to not get a refund since we rented them For the day 40 more dollars down the drain! Again, DISSAPOINTED! Our stay there on our honeymoon was not special and we would probably not return. Only being there for two days and having to deal with all the shuffling around, noise and cost did not make for a good time.... Read moreGenuine Hotels.com guest review
Convenient to everything we were there to do and see.Genuine Hotels.com guest review
Had a great visit this last June 2014. Staff was great, food was divine, room was comfortable and in great condition. We had one minor issue our first night but were quickly moved to a new room. The concern was not enough to write specifics about. Lava's was a great pool side bar. Mark working the bar was simply the most hospitable person we ran into. […] We utilized most of the resorts amenities and the outcome was consistently very pleasing. Flew out from Seattle. Go Hawks! Read moreGenuine Expedia guest review
"Nice hotel, great location exept for one thing."
Nice hotel, great location exept for the part when we were checking out we had to pay $31 per day for resort facilities. We stayed for a week so we ended up paying around $200 on our way out.Genuine Expedia guest review
"Beautiful gardens steps away from beautiful beach"
Got the garden view room overlooking a beautiful garden with tropical flowers. Our room was a little musty and the ac wasn't working too well but the other couple's room in our party was in better condition. Loved that it was just steps away from the beautiful Poipu beach! Great location!Genuine Expedia guest review
Beautiful property, right on the beach. Loved everything about this hotel except the beds. We had two adults and one 10 year old so we asked for a room with two beds. The beds were full-size rather than queen and seemed to be the smallest full-size I have ever seen. Otherwise, everything was great. The beach is beautiful, food was good at Links and […] Lava. Very friendly staff. Read moreGenuine Expedia guest review
"Best hotel accommodations I've received."
I travel a lot both personally and professionally. Although I've stayed at pricier hotels with more amenities, we've never been treated better than we were at our recent stay at the Sheraton Kauai Resort. The staff went out of their way to address our needs, make us comfortable, and to fully enjoy our stay on their property. They over delivered and […] provided such a wonder experience for my wife and I. Read moreGenuine Expedia guest review
"Amazing hotel with an amazing view"
Of all my travels around the world this staff was one of the best i have ever had the pleasure of coming across. The front desk was constantly giving advice and tips of places to hike and places to dive.Genuine Expedia guest review
"Excellent hotel for our trip."
Gorgeous hotel. Free yoga in the morning. My group loved sitting by the fire pit in the evening with a cocktail, while looking at the beach. Can't wait to go back! The staff was incredibly friendly as well. Worth the moneyGenuine Expedia guest review
"Great location and views"
We had a Deluxe Oceanfront room. Was first put in a room which overlooked the pool. This was/is not "Oceanfront" therefore we requested to be moved. They were happy to move us. When we got into other room, we were very pleased with location and views. The room was could use some upgrades. We also had a cockroach run across the floor. The service at […] hotel was so-so. Wasn't anything great nor bad. They only had 3 bikes available for use which is supposed to be part of your $30 resort fee. That was frustrating. Called management and another bike somehow appeared. It had some things wrong with it but was rideable. Pool restaurant had good food but service was slow and they automatically add tip to bill. Watch for this. Overall good stay and would go back. Read moreGenuine Hotels.com guest review
"Nice hotel with a great restaurant."
This hotel is built on two sides of the road and we had booked a garden room and was somewhat disappointed to be across the road from the main building. Although the grounds were beautiful and very tropical and kept immaculate the room itself was somewhat dingy. It was very small and the bathroom needed to very much updated. Tub was so old and discolored […] and mildew around it. The grill on top of the airconditioning unit had mildew on it and there was thick dust everywhere. The bed though, was very comfortable and we slept well every night. The pool area was nice but not enough shade and had very few umbrellas over the loungers. We had read where the hotel had had extensive renovations and it was obvious in the main lobby area etc. Unfortunately not in the area we were staying in. The best part of this hotel was the restaurant Rum Fire. It is excellent and not to be missed. Although we were disappointed in our room,we would go back here but would spend the extra money to be in a beach view room in the main building. Read moreGenuine Expedia guest review
Two weeks in paradise. The first week in Kapaa at the Marriott, the second at the Sheraton in Poipu. Both amazing weeks. We loved the Marriotts free morning coffee in the lobby with inexpensive breakfast items. We also loved their nightly entertainment in their bar with a reasonable menu. Our second week was also fantastic. The Sheraton only has a "real" […] restaurant, so no night time bar menu, no entertainment.... Until luau night! Our room over looked the luau. A pleasant surprise! Great music, fabulous dancing, and no rain! Read moreGenuine Expedia guest review
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