All hotels in Koloa, Hawaii, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here
2440 Hoonani Rd, Koloa, HI, 96756, United States of America, ‏‎855-239-9480
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
4.0 / 5Excellent

Score breakdown (from 672 reviews)

Average rating for:

  • Cleanliness
    4.2
  • Service
    4.2
  • Comfort
    4.1
  • Condition
    4.0
  • Neighborhood
    4.4
4.0 / 5Excellent
Beautiful Island. Everyone on Kauai was super friendly and welcoming. Loved the beaches.
Genuine Expedia guest review
Other trip Mar 28, 2015
Rich
US
3.0 / 5Good
"Higher expetation for Sheraton"
We got different room then we booked and were promissed that will get new room as soon as is cleaned next morning.However ....room that we were waiting to be cleaned was ready at 2 PM. We lost 1 whole day waiting to be moved and unpacked.It cost us $300.00 a day.Bad experience.
Genuine Expedia guest review
Other trip Mar 24, 2015
A Traveler
US
4.0 / 5Excellent
Stayed for a business trip, so didn't take full advantage of the resort, but the rooms were clean and the staff was friendly.
Genuine Expedia guest review
Other trip Mar 23, 2015
A Traveler
US
4.0 / 5Excellent
"Small Annoyances"
Most aspects befitting a 3-4 star hotel. Annoyances includes groundskeepers ruining quiet morning with their noisy machines and concierge with attitude when we inquired about non-revenue-producing hiking in Waimea Canyon.
Genuine Hotels.com guest review
6 night family trip Mar 14, 2015
Alfred
US
4.0 / 5Excellent
"Great hotel for reasonable price"
Friendly and courteous staff. Nice location and accessibility to beach and local shops and restaurants. Hotel food and beverage a little on the pricey side.
Genuine Expedia guest review
Other trip Mar 19, 2015
Tim
US
5.0 / 5Outstanding
"Open air concept - awesome location!"
Sleek - comfortable upscale island feel - with open air concept right on the ocean- felt comfortable dressing up for dinner and walking from the ocean barefoot on board shorts after surfing. Constant garden manicuring and upkeep going on by suoer friendly staff with a smile. Awesome pool - right on the beach. Good clientele at this property -
Genuine Expedia guest review
Other trip Mar 18, 2015
A Traveler
US
5.0 / 5Outstanding
"Great hotel"
Great hotel, nice acomodation. Greayt service, rewards for honey moon. Beautiful beach.
Genuine Expedia guest review
Other trip Mar 18, 2015
angela
US
4.0 / 5Excellent
"Beautiful location, friendly staff"
The location could not have been more beautiful. The staff was very helpful and friendly. I was unhappy with the view of our room as I had ordered an oceanfront, non-obscured view, but was first taken to a room with a partial room view of a rooftop. The bellman was very helpful, called the front desk and got me in touch with the manager. Allan, was very accommodating and had us moved to a beautiful beachfront view overlooking the magnificent sunsets. I was impressed with the staff as a whole. Only issue was the upscale Rum Fire restaurant, we found the hostess to be very rude. Also, it doesn't open until 5:30 so you can't sit, have a couple of drinks before dinner. The location on Poipu Beach is pretty much perfect!
Genuine Expedia guest review
Other trip Mar 14, 2015
Cheryl
US
4.0 / 5Excellent
This is a nice hotel with a beautiful restaurant and a great beach. The staff wervery pleasant. Overall a pleasant experience. Some minor complaints: Cigarette butts on the stairway (lasted all week) Had to call twice for extra toilet tissue No insert (plastic bag) in the ice bucket on check-in The beach chairs have a flag to raise for service. This is a good idea only if the wait staff gets close enough to see the flag
Genuine Expedia guest review
Other trip Mar 12, 2015
Joe
US
5.0 / 5Outstanding
"Aloha"
Gorgeous views
Genuine Hotels.com guest review
2 night family trip Mar 5, 2015
Nancy
US
5.0 / 5Outstanding
"kBeautiful resort on Kauia's best beach."
We spent the last 7 days in paradise. The Sheraton Kauia offers so much to do and see. We will definitely be back!
Genuine Expedia guest review
Other trip Mar 11, 2015
A Traveler
US
4.0 / 5Excellent
Overall, the sheraton kauai is pleasant. Great view. Only biggest complaint, dead bugs on white canopy can put anyone off the mood.
Genuine Expedia guest review
Other trip Mar 11, 2015
A Traveler
US
2.0 / 5Fair
"Rooms need updating"
The room needed updating, mold in the shower and ants in a few places.
Genuine Hotels.com guest review
2 night romance trip Mar 4, 2015
A Traveler
US
4.0 / 5Excellent
Beautiful place to stay, the instalations are very nice and the view is mazing.
Genuine Expedia guest review
Other trip Mar 9, 2015
A Traveler
US
2.0 / 5Fair
"Mediocre"
Mediocre hotel for expensive prices. In addition they tack on a 30 dollar a day facilities fee. Overpriced and overrated
Genuine Expedia guest review
Other trip Mar 5, 2015
A Traveler
US
5.0 / 5Outstanding
"Aloha"
Not enough bar/restaurant choices
Genuine Hotels.com guest review
1 night family trip Feb 27, 2015
Nancy
US
5.0 / 5Outstanding
"Great stay!"
Our oceanfront room was amazing, we were very close to the ocean. Would definitely stay again.
Genuine Hotels.com guest review
1 night romance trip Feb 21, 2015
Dan
US
5.0 / 5Outstanding
"Retired"
Great....
Genuine Hotels.com guest review
2 night family trip Feb 20, 2015
Patrick
US
4.0 / 5Excellent
"Close to the beach"
Nice hotel but not much choice of places to eat. Hotel staff were friendly and helpful.
Genuine Expedia guest review
Other trip Feb 23, 2015
Flo
US
1.0 / 5Poor
"Great expectations deflated"
Reserved a king but didn't get one at check in There was a roach in the bathroom The toilet ran the whole time There was a hair inside the loofah package We had a ladies feminine pad washed and dried into our sheets Dinner at their Rum Fire restaurant was awful! Steak was BURNT. Fish was fishy tasting and had raw fish eggs that my pregnant wife couldn't eat. The fried onions on top of our Maui onion soup were stale. And worst of all the hotel didn't even acknowledge any of this despite multiple calls to the front desk. A survey sent by Sheraton only returned a weak apology and an offer for the next time we are on island to 'stop by' Beautiful island, beautiful location, TERRIBLE HOTEL!!!
Genuine Expedia guest review
Other trip Feb 21, 2015
Jess
US
4.0 / 5Excellent
"Kauai Vacation"
Hotel has a great location for Kauai. Hotel Restaurant, Rum Fire, had poor service and mediocre food. Deli with Starbucks coffee had good breakfast items for fast service and a good start to the day. Guest Services were responsive and helpful.
Genuine Hotels.com guest review
8 night romance trip Feb 11, 2015
Timothy
US
4.0 / 5Excellent
"Great location on the beach"
My husband and I spent five nights in an oceanfront room, and we greatly enjoyed the sight and sound of the ocean as we sat on our balcony. Our room was spacious and comfortable, and having a refrigerator enabled us to take care of some of our own meals. The breakfast buffet at the hotel is excellent, and the dinner we ate at the resort restaurant Rumfire was also very good. The location of the resort is wonderful; it's possible to walk to Poipu Beach Park, Koloa Landing, and to dining and shopping options. Our chief dissatisfaction was that the oceanfront pool space and lounge chairs didn't seem adequate for the number of hotel guests, and it was impossible to find any space in the shade much of the day. Since we had a top floor balcony that was shaded most of the day we could still be comfortable outdoors, but guests without such an option might find the more public spaces frustratingly limited.
Genuine Expedia guest review
Other trip Feb 16, 2015
Mary
US
5.0 / 5Outstanding
"It was satisfactory"
The staff and everything thing was nice I'm just not sure if I liked the design of the hotel itself but other wise everything was alright
Genuine Expedia guest review
Other trip Feb 16, 2015
A Traveler
US
2.0 / 5Fair
"Close to beach"
Had a few issues with hotel. Staff not friendly, had arranged for 2 beds only to check in and told we had one for 3 people. Had to share a cot and a bed between the 3 of us, plumbing under the sink leaked and not fixed for 3 days, I paid to upgrade from garden view to ocean front & again requested 2 beds and only got 1 Hotel moved our luggage & a pair of hiking shoes lost My flight got changed and needed another night but was told they could not accommodate me and they said they were overbooked, but went online and was able to book a room, when front desk saw I was there another night they were definitely not friendly after that Construction in the Garden View rooms which are across the street, your view is construction paper hanging and several areas closed
Genuine Expedia guest review
Other trip Feb 15, 2015
Tracy
US
4.0 / 5Excellent
"Excellent if on the Ocean side of the resort."
February 2015. Initially our room was in building 8 which was quite far from the reception area. We had to walk through other buildings to get there, and these were being painted. The room seemed old, and indeed the buildings on that side are older, dating back to before the hurricane destroyed the ocean side structures. And then there was evidence of disrepair. On the first night we had a problem with someone smoking, and we wanted to enjoy the fresh air of Kauai. Three calls to security did not succeed in stopping the smoking so the next morning we requested to be moved. Manager Nino was very understanding and moved us to the newer building. This building, built after Hurricane Iniki destroyed the original one, was at least a full star of improvement and we really liked this room. If we stay there again we will request a room on the other side facing the waves so we can listen to them all night. We tried all the restaurants on site and we enjoyed the grounds and the fire pit seating. It was handy having a coffee place on site too. We were particularly impressed by the bell desk / parking employees who were like local-knowledge concierges all on their own. The actual concierges were good too. But manager Nino really saved the trip for us and we cannot thank him enough for making sure we received the Sheraton experience.
Genuine Hotels.com guest review
4 night family trip Feb 4, 2015
Jeffrey
US
5.0 / 5Outstanding
"Great ocean view room"
Beautiful ocean view corner room w/ 2 balconies and steps away from the beach. Only complaint is bathtub could be updated. Maid service was excellent. 6 night stay was very relaxing
Genuine Hotels.com guest review
6 night romance trip Feb 1, 2015
melissa
US
3.0 / 5Good
"Everything closed up early."
We got to the hotel around 10:30PM. There was only one person at the front desk and she was with another customer checking in. It took over an hour for us to get checked in. The restaturant in the hotel was closed and by the time we got checked in we discovered that the gift shop in the hotel had closed at 11:00 and it was too late to get anything to eat. We had traveled all day and we rushed directly to the hotel from the airport. We asked hotel about food and she said that there was a McDonalds about 25 minutes away but she did not know if they wee open 24 hours. We ended up going to bed hungry. It would be nice to have at least a snack bar or gift shop open 24 hours.
Genuine Expedia guest review
Other trip Feb 9, 2015
Al
US
4.0 / 5Excellent
"very nice amenities and setting"
good experience - high level standard! missing friendlyness at the registration and (partially) at the concierge desks. rumfire restaurant served excellent food by less excellent people (thumbs in the dishes...!)
Genuine Expedia guest review
Other trip Feb 6, 2015
Party of 4 REDs
US
5.0 / 5Outstanding
"Ocean view room with balcony"
Enjoyed the facilities. The ocean view room was spacious and we enjoyed sitting on the balacony listening to and watching waves crashing. All facilities were clean and staff friendly and accommodating. Frozen mango mojito at Lava restaurant was amazing!
Genuine Expedia guest review
Other trip Feb 4, 2015
A Traveler
US
4.0 / 5Excellent
"This Kauai Life"
Great views of the ocean out our door. The beach in front of the hotel is nice and Poipu Park is close for good snorkeling, but the hotel pool is small. It is either against hotel policy to slide the chairs over to the beach, or they make it difficult which has the same effect. The bell stand crew were the best. Go to Hanapepe on Friday night, 6-9 PM. A sleepy town comes alive.
Genuine Hotels.com guest review
3 night romance trip Jan 29, 2015
A Traveler
US
5.0 / 5Outstanding
"Kauai paradise!"
One of the best Hotels I've stayed in, great staff and amenities.
Genuine Hotels.com guest review
1 night family trip Jan 31, 2015
Mark
US
3.0 / 5Good
"Beautiful resort"
This is a beautiful resort, with very well maintained grounds. The property is divided into two portions on either side of the street. The part that is on the beach side seems to be the newer part of the resort. The other side of the street, is the older resort. This is where I stayed. These rooms have paper thin walls and you can hear EVERYTHING from the rooms next to you. The pools are nice. The hot tub is spacious but was over run with small kids. Nice location, but stay in the newer section if you can.
Genuine Expedia guest review
Other trip Feb 2, 2015
Wendy
US
5.0 / 5Outstanding
"Wedding anniversary trip"
Our 29th wedding anniversary trip to Kauai and stay at the Sheraton was terrific! We were pleased with every aspect of our stay from every employee we met or saw working! We especially appreciated the call from the Concierge Kristy the week before our visit and then she was so very helpful during our stay!!! Our room had an excellent ocean view and we enjoyed wonderful sunsets! We would highly recommend the Sheraton to everyone!!!
Genuine Expedia guest review
Other trip Feb 2, 2015
RUTH
US
4.0 / 5Excellent
"Excellent Staff"
The staff truly express aloha. The rooms are clean and comfortable. Dining is adequate but expensive. Great location.
Genuine Expedia guest review
Other trip Feb 2, 2015
Robert
US
3.0 / 5Good
"Great location, disappointing hotel"
Amazing spot with a gorgeous pool and a perfect beach, but we were disappointed by poor service and room cleanliness issues. The food at the restaurants is amazing. In our first room (on the garden side) there was loud construction going on, so we asked to move. They moved us to a new room, in the building closest to the ocean. But it was infested with ants. When we complained the manager seemed neither surprised nor interested. He never apologized. Very disappointing.
Genuine Expedia guest review
Other trip Feb 1, 2015
Jim
US
2.0 / 5Fair
"next time stay at the marriott"
would not give us a king bed as booked. did not tell us the construction was going on. could not sleep late d/t loud construction noises, beep, beep beep of equipment, then charged us a full $30.00 per day in resort charges. noted many small flea sized bugs crawling all over bathroom.
Genuine Expedia guest review
Other trip Jan 31, 2015
A Traveler
US
5.0 / 5Outstanding
"We will be back!"
So relaxing! Best beach front access on the island! Wonderful, friendly staff! We will stay there again!
Genuine Hotels.com guest review
1 night romance trip Jan 23, 2015
Heidi
US
5.0 / 5Outstanding
"Perfect cap to a perfect vacay."
Amazing! My wife and I stayed for just one night as an extension to our vacay, but it was more than what we had wished for. Service at the time of check-in was great, our room location was perfect - just off of the pool with an oceanfront lanai. The pool area and surrounding beach was to-die-for. Mostly quiet and much less crowded than the public beach just around the corner. We left on a red-eye and they did more than accommodate us after check-out by holding our luggage while we hung out at the pool and beach all day, then after by giving us a courtesy room to shower and get ready for our flight. Make sure to watch the sunsets on the west end of the property and try Makai Sushi in a nearby market for the best Poke on the island.
Genuine Hotels.com guest review
1 night romance trip Jan 25, 2015
Austin
US
5.0 / 5Outstanding
"Nice resort, friendly service"
Overall it was a great experience. It was not as nice as some of the others but way better than most. I would definitely recommend to a friend.
Genuine Expedia guest review
Other trip Jan 26, 2015
Tom
US
4.0 / 5Excellent
"Good beach"
Location is good for beach. Excellent for viewing sunset. Nice and clean. Facility are not high end as Grand Hyattbut for price you pay four star!
Genuine Expedia guest review
Other trip Jan 25, 2015
atul
US
5.0 / 5Outstanding
"Two thumbs up"
Free upgraded room, staff very accommodsting, location great!
Genuine Hotels.com guest review
1 night romance trip Jan 16, 2015
Anthony
US
5.0 / 5Outstanding
"So nice"
The Sheraton at Poipu was amazing. We had just finished backpacking the Kalalau trail on the Napali Coast and after a night of pouring rain, we were ragged and ready to have a night of luxury to recover. This place was paradise. The beach has the best waves for swimming and the facility is really nice, with an ocean front pool and hot tub.
Genuine Hotels.com guest review
1 night romance trip Jan 17, 2015
Sheila
US
4.0 / 5Excellent
"Great hotel"
Perfect location with awesome ocean views and sunsets every night. Saw whales & turtles from the shore. Close to 2 shopping centers you can walk to. Restaurant in hotel (Rum Fire) was great although only open for dinner. Poolside restaurant for breakfast & lunch.
Genuine Expedia guest review
Other trip Jan 18, 2015
Peggy
US
4.0 / 5Excellent
NICE I don't wish to write about experience why should I are you going to pay me? I didn't think so
Genuine Expedia guest review
Other trip Jan 17, 2015
al
US
4.0 / 5Excellent
"Best beach in Kauai!"
We spent most of our stay at the resort and at the beach. It was lovely. Be prepared to take most meals off the hotel grounds. A breakfast waffle will run you $22 if you choose room service! And that's with the $5 service charge and a tip.
Genuine Hotels.com guest review
7 night family trip Jan 8, 2015
A Traveler
US
4.0 / 5Excellent
"Great Hotel, nice location"
We had a great time in Kauai, staying at the Sheraton was great. Awesome location, can watch whales right now from the beach, and a short little stroll over to Poipu beach.
Genuine Expedia guest review
Other trip Jan 13, 2015
John
US
4.0 / 5Excellent
"Great location to beach"
Great location to beach Room was comfortable but beds could be improved
Genuine Expedia guest review
Other trip Jan 9, 2015
A Traveler
US
4.0 / 5Excellent
Great beach and location, nice rooms and great cleaning service.
Genuine Expedia guest review
Other trip Jan 5, 2015
A Traveler
US
5.0 / 5Outstanding
"Amazing property, experience but is a family place"
We spent 9 nights at the Sheraton between Christmas and New Years. The hotel was fantastic and staff even better! The beach is a GREAT place to snorkel and just hang out.. Lavas Beach Bar was the best organized and run beach bar/restaurant we have been to. Everyday was like coming to visit with friends. Lots and lots of families at this hotel though.. not the place for an intimate getaway (at least at this time of the year). Might be different at other times of the year. That said, we will definitely be back.
Genuine Expedia guest review
Other trip Jan 5, 2015
Rick
US
3.0 / 5Good
"Not really impressed"
Never was able to find menus for the onsite restaurants. Generally expect to pay 2x-3x for anything at the resort. Concierge was very helpful with activities, but I could get better prices through Expedia.
Genuine Expedia guest review
Other trip Dec 31, 2014
Susan
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews