Book online or call:
800-246-8357This call is free. 24 hours a day; 7 days a week.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
This guest did not leave a comment.Genuine Hotels.com guest review
Have stayed at this hotel many times - only change now is that all parking (surface and garage) carries a six dollar per night charge ... while not a major issue, it should not be imposed to begin with, and it would have been nice to have been notified prior to our arrival - nickel and dime operation? Every guest checking in expressed the same sentiments […] ... next time will there be an added charge for soap and water? Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Nice choice for staying near DC"
10miles, (20 minutes) to D.C. Very close to a big shopping mall with everything. The price is right for getting a decent place to stay over night near D.C. One thing I have to say is that we had some dinner leftover, but no place to find a Microwave at the hotel. They do not provide such kind of service.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"$6.00 parking fee for overnight parking!"
The TV remote in the room didn't work, the room they reserved had one bed, when I had reserved a room with 2 beds, then when they changed it, we ended up in a "smoking" room! The $6.00 parking fee is a sham, they should just raise their room rate.Genuine Hotels.com guest review
"fit the bill:)"
Easy check in process. Hotel very nice, clean etc. Staff pleasant. Would stay again.Genuine Hotels.com guest review
"Good stay, but some issues - dim bulbs in bathroom"
Unfortunately, my stay did not get off to a good start. Arrived and decided to eat at the lobby bar, but encounted some problems. All the draft beer taps were down and the cheeseburger I ordered took 30 minutes (I read every section of the Wall Street Journal while I waited); ordered medium but it was very rare - gave up trying to eat it. On the plus […] side, the server voided the charge for the meal immediately on her own authority which was a very positive reflection to me of Sheraton's management policies. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Make sure you eat before 11pm or 12am."
I thought the hotel was beautiful, unfortunately my flight was late and by the time I got to the hotel, I was hungry. I did not rent a car, so I was stranded, room service, the bar and not even a snack machine were available.Genuine Hotels.com guest review
"OK if you get a good price, not the best Sheraton"
OK. My experience with Sheraton has been pretty good. This hotel is a bit below the Sheraton average. Elevator carpet was worn. I had trouble adjusting the air/heat in my room, never figured out how the alarm worked.Genuine Expedia guest review
"Nice but Crowded"
The hotel was quite nice, but there were too many activities going on, making the public areas tough to get around in, and making parking very difficult. Luckily I was able to get to park in the garage.Genuine Hotels.com guest review
"Great on the surface, average once you stay..."
I like this hotel because they have a lap pool (with limited hours) and a decent 24 hour gym. I don't like the new $6/day parking charge. It's really stupid since everyone parking there is clearly there for the hotel (the metro stop will be walking distance once it's finished). I feel like you should get free parking at this hotel if you are staying […] there -- there shuttle isn't THAT extensive and full service. That said, my first shower was COLD, I complained to the front desk and they took care of it that day. I had some trouble with their 'green initiative' as the hotel staff took the door hangar and then proceeded to clean my room anyway. Again, upon talking with the front desk, I did not have any further problems. The wifi pricing is exorbitant and I find that pretty annoying (~$13/24 hours or $50/week). It really doesn't need to be that high. Read moreGenuine Hotels.com guest review
"Lost in the hotel"
I was placed in what seemed to be the 'cheap' wing of this massive hotel. It was a very long hike from the lobby (which is pretty fancy) to the dirty carpeted section I was staying in. The signs are extremely confusing in this hotel. Each time I tried to find my way back to the lobby I ended up in a stairwell or abandoned conference hall. I've never […] been so disorientated in a hotel in all my years of staying in them.The ice machine didn't work on my floor, I called about it and it never got fixed during my stay even though the front desk assured me someone would be taking care of it right away. For two days I kept walking by the same dirty room service dishes that were left in the vending machine area. My room was nice but no extra tp - I was using kleenex by the end of the stay, and I could hear every door slam on the entire wing. My most frustrating complain though is again how bad the signs were to navigate around. It's really frustrating to lug heavy roller bags around and end up shelpping them down and up stairs instead of elevators. Also cannot say the burger I had in the hotel restaurant agreed with me at all. Perhaps people who pay full price get a better deal in this place. For me- I was really disappointed and do not recommend the hotel.It was too massive for it's own good. Read moreGenuine Hotels.com guest review
"PARKING AND INTERNET SERVICE"
EVERYTHING WAS OK EXCEPT THE $6.00 CHARGE FOR PARKING,WE WERE PAYING CUSTOMERS,AND THE INTERNET SERVICE,I HAD TO CHARGE IT TO MY CARD,SHOULD HAVE BEEN FREE !!!!Genuine Hotels.com guest review
very relaxing. the only thing that caught me off guard was the parking fee of $6.00/day for an out door parking that never charge before specially it it is outdoor that I think anybody can park. the atttendant said that they start charging parking because the Metro is being build and they start charging way ahead of time to for the opening of the Metro […] w/c is probably another year to finish. it suck!!!!! Read moreGenuine Hotels.com guest review
"Great service even during hick ups"
Got there late, called to make sure reservation was still good. Reception lady very helpful. Rooms in the tower are fantastic andi had gotten a superb deal. Less than 100. Somehow once I got there they old me I was checked in bt quickly corrected the situation and got me checked in and into my room, which was spacious much more like a little suite and […] on the 23rd floor. U overlook all f Tyson's and Vienna from there;-) great stay recommend. Read moreGenuine Hotels.com guest review
"Wonderful Stay!"
We had a wonderful time! The workout facilities were fabulous. The room was clean and every staff memeber we encountered was courteous and helpful. We visit the area often and have no doubt that we will choose the Sheraton Premier from now on.Genuine Expedia guest review
"best deal in tyson's corner"
Clean rooms and polite staff. Very reasonable price. Noon checkout. Close to the interstate. Shuttle to the metro. Underground parking. I recommend the room service breakfast but they also have a hotel restaurant that serves breakfast on the weekends until noon.Genuine Hotels.com guest review
"Cannot Reserve Room Type (number of beds)"
Reserved a room with 2 beds for my wife and i and 2 children. When i checked in was given a room with 1 king. Front desk said the reservation thru Hotels.com only guaranteed a room, but not a specifice room with a specific number of beds. It was a miserable stay.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
excellentGenuine Hotels.com guest review
"Great hotel"
had to make sure they had a wheelchair accessible room with rollin shower by phone before trip even with your help.Genuine Hotels.com guest review
"Quality hotel in good location"
Front desk was very courteous and friendly. Very clean and elegant hote.Genuine Hotels.com guest review
"great time"
The room was very nice and comfortable but i will tell you the walls are thin and the group next to us was a bit loud. That would be the only complaint i give but i would in a heart beat use this hotel again and would tell me friends to use it as well. We had a great time.Genuine Expedia guest review
"Staff less than polite"
Everything was generally okay except for the fact that I had booked a king bed and they gave me 2 doubles. The lady at the check in counter insisted that I had booked the 2 doubles although I had the confirmation printed out to prove otherwise. She offered no option to change or compensation whatsoever, adamantly insisting that I had booked 2 double […] beds despite the proof otherwise. Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"great hotel for the price on the weekends"
This guest did not leave a comment.Genuine Hotels.com guest review
"Very enjoyable stay"
Very enjoyable...spacious room, good service, good swimming pool.Genuine Expedia guest review
"Overnite stay"
The tv did not work static on several different channels,reported it when we left only there for one niteGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"very nice for the price"
I enjoyed it except for the pool. We got in for 15 minutes and the lifeguard told us we had to get out for 50 minutes... Which we couldn't do because we had to go... So we didn't get to enjoy the pool but only 15 minutes.Genuine Hotels.com guest review
"Good"
Very goodGenuine Hotels.com guest review
"get away"
it was fine,no complaints except it was a distance from 95 interstateGenuine Hotels.com guest review
"Clean room"
We were supposed to get the SPG points for not having the linens and towels replaced every day but they never recorded it during 6 days of stay.. over all, room is clean, decent sized, staff are friendly.Genuine Hotels.com guest review
"Nice hotel"
It is a very nice and comfortable hotel. When I was checked in 3;30 pm. I was told that room was not ready. Another family ahead of me also was waiting for the room to be cleaned. I was told that I would get a call when room would be ready which it would take one hour. I was never called. When I was back @ 9:30pm, I was recongnized right away. I was […] giving a room with breath taking view. I asked for two full size bed but given a king instead. They sent a roll away bed in half hour. Other wise, it was easy wihtout any problem. Read moreGenuine Hotels.com guest review
"Conveniently located in Tyson's Corner"
We made use of the well guarded outdoor/indoor pool. Kids & adults alike seem to enjoy the pool...wasn't crowded at all.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Disappointing"
My room was near an area where a lot of hotel employees were situated. It was loud...they were very loud and I couldn't sleep. Even after I called the front desk to complain. And everytime they came in and out of the room they'd slam the door and wake me up.Genuine Hotels.com guest review
"Upscale Room for a reasonable price"
The hotel must have been newly renovated and they did a wonderful job. The room was very modern and very comfortable. Was thrilled with our stay.Genuine Hotels.com guest review
"Great Hotel"
This was great for what we needed. We were only staying one night and this hotel was a great location for us, only 20 or so from Nationals Park. We will def use again!Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
Was excelent!! Except for room services..we call to order dinner and they said was bussy ..they supose call us back...and never hapened!!Genuine Hotels.com guest review
I will try to be objective here. We arrived after a major storm had left the area. The hotel had only one working elevator and a large group arrived during our check in. We waited on line for an hour. We were then told we would be on floor 20, but the room was not ready. We waited for hours for them to ready our room. We were then switched to the 16th […] floor. We waited forever for the elevator, and decided to try to walk as far as we could. I have a leg injury and after five flights of stairs with luggage, we try the elevator again. We board and are taken back to the first floor, where staff crams in with two carts of luggage and we were finally on our way. No drinkable water, which my daughter was not told and we found out from tv. I had to use the service elevator at one point and staff seemed put off at this- I was not about to walk 16 flights. I also had to step over garbage bags which blocked my exit from the public ladies room as the woman watched me try to get out. The room was quite nice and and most staff was nice. The cost for this visit was nearly twice the cost of my last stay. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Summer storm of 2012"
Great stay! This was during the summer storm of 2012Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
The only thing that disappointed my wife and I was that the indoor pool was closed for maintenance/cleaning the weekend we stayed. Other-wise it was the best hotel we've stayed at!Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews