loved being right on the beach..beach bar and beach bar service were wonderful..room was just ok..but didn't spend a lot of time in the room anyway..only complaint was had trouble finding an outlet in the room that worked to charge our phones...Genuine Hotels.com guest review
Response by Clarion Resort Fontainebleau Thank you for taking the time to post a review of the Clarion Resort. We do understand the frustration with not having enough outlets, and are working on a solution to that issue. Thank you for your patronage!
"Solid pet-friendly beachfront Hotel"
Went to Ocean City from Baltimore for a quick trip to the beach. We were traveling with the dog so it was nice that a beachfront hotel allowed us to bring her. FYI, they will charge you a $39/night pet fee in addition to the hotels.com price. The room was comfortable but not lux, clean and parking is free. They have gluten free menu options; the stuffed […] mushrooms were spectacular! There is live entertainment at the outdoor bar and the bartenders are friendly and accommodating. It's not close to the boardwalk but the front office staff called a taxi for us which arrived exactly at the time we requested. Good hotel at a reasonable price. Read moreGenuine Hotels.com guest review
Response by Clarion Resort Fontainebleau Thank you for the great review! We're happy you enjoyed your stay and hope to welcome you back soon!
Grandchildren loved it, friendly staff. A little difficult if disabled but is accessibleGenuine Expedia guest review
"Great accommodations on the beach"
We arrived early, and although there weren't any rooms ready the front desk staff was extremely accommodating. They pre-registered us and even called to let us know when the rooms were ready. The breakfast buffet at the Oceanfront restaurant was excellent. The gym was well equipped and very large. I will definitely stay here again.Genuine Expedia guest review
"It was right on the beach. Nice restaurant/bar"
The a/c was not working. They bought in new unit. We requested another room and they accommodate us. As they removed the unit dirt and dust was dispatched in air. Glad we moved. Someone got the room 2 hrs later. Rooms were muggy smelling we bought candles.Genuine Expedia guest review
"Nice hotel in Ocean City"
Hotel was very nice with lots of amenities. Great location. The room was clean and comfortable. All of the rooms only have side balconies but the view of the ocean was still nice. My only complaint is that the bathtub could have been caulked better. I'm pretty picky and I don't like to see any signs of mold in bathrooms and my bathroom had mold around […] the tub :-( Other than that, I was pleased. Read moreGenuine Expedia guest review
"Stay in OCMD"
Overall stay was nice room size was great. I do feel that rooms need to be updated a bit. Price range for rooms was decentGenuine Hotels.com guest review
Response by Clarion Resort Fontainebleau We have been updating the rooms in the off-seasons. So far, we have 80 rooms complete, and will be finishing the rest of the rooms in the next off season. Thank you for your feedback. We're happy you had a nice stay, and hope you'll enjoy time with us again soon!
We liked almost everything about this hotel. One exception was the bathroom in our room. The toilet seat was too small, and I'm not a big guy. The space for the commode was too narrow, only a couple inches on both sides. Made it difficult to get to the toilet paper. We loved the ocean view and being able to have our dog stay with us. However, the pet […] fee seemed exorbitant. Having an on-site pet park was a real plus. Great HD TV. Lighting in room was very good. Easy chair and ottoman were not comfortable, needed to be softer. The restaurants and servers made it unnecessary to leave the hotel for excellent food. The crab cakes were outstanding, as was the shrimp pasta. Fish and chips were fried to perfection but were bland. A used bar of soap had been left in the shower and there was mold in the grouting. Read moreGenuine Hotels.com guest review
"Hotel carpet smells like dogs."
Small room. Unfriendly check in personnel. The rooms had strong odor of pets.Genuine Expedia guest review
Response by Clarion Resort Fontainebleau Thank you for taking the time to offer feedback regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Kind regards, Stephanie Reed Social Media Manager
Nice and quiet great views staff was nice and the puppy in the. Lobby was adorable everyone was helpful tooGenuine Expedia guest review
Nice, hotel; the room very confortable and clean;the food area is very good; parking garage in the hotel - so your car is well taken care of.Genuine Hotels.com guest review
Overall not bad. It is in a good location and has lots of onsite stuff to do. Everything in OC is old except the Hilton I think. The room was not bad, the beds were comfortable, and the location and access to the beach was great. I would stay here again.Genuine Expedia guest review
"The shriveled raisin"
I really enjoyed my stay. I stayed because I wanted to just soak in a hot tub. It was great, the spouts on the left side were so powerful, it was better than any massage by person. Enjoyed the steam room as well. I even saved using this site over booking from the hotel's site. The bed was awesome and even at check out she really seemed to care how my […] stay was instead of the stock question. Read moreGenuine Hotels.com guest review
had no problems at all and the food buffet was very good. hotel condition was excellent.Genuine Hotels.com guest review
It was very nice and pet friendly!Genuine Hotels.com guest review
This is the first Pet Friendly Hotel where I have stayed with my small dog. I was delighted to enter the room (on the dog floor) that was fresh and very clean. When visiting Ocean City I will stay there again.Genuine Hotels.com guest review
"Very nice hotel"
Great place to stay....prices compatible, comfortable & right on ocean. Even accepts dogs with an area outside just for them to roam. Keys always worked. Beds very soft.Genuine Expedia guest review
"Beautiful view of the ocean"
My weekend get away was last minute decision. Loved the motel and everything it offered. Couldn't have asked for anything better.Genuine Hotels.com guest review
Nice hotel, staff friendly. Conveneient location. Didn't use amenities or food service while there. Decent view.Genuine Hotels.com guest review
excellentGenuine Hotels.com guest review
this is the second time we stay there and its a great stay.Genuine Hotels.com guest review
We took our 2 jack russells, the hotels courtesy toward dogs and the fenced in dog walk are was all very niceGenuine Hotels.com guest review
"Pool was close!!!!"
I planned to make my fiancé - Corrie, a surprise party by the Swimimg Pool of the hotel, w/friends Saturday early evening. But, as we arrive at the hotel we were informed that the pool is close. Also they gave us 2 keys to our room but for some reason none of them worked. So, I, after driving almost 4 hours from MD , had to go to the front desk to get […] new keys. It make me sad that I have to run in the hotel and not take a short rest!!! Read moreGenuine Expedia guest review
"Will stay at Carosel next time"
Didnt feel place was exceptionally clean, room had a muggy odor. We were only there 24 hrs and would opt for another place next time, sorryGenuine Expedia guest review
Other guests were extremely rude. Room smelled of cigarettes. Staff was very pleasant.Genuine Expedia guest review
I booked our stay through Expedia and did not have a good experience. We arrived at the hotel with our dog. The next day the desk called and said we'd have to move locations because we had a dog and we were not on the dog floor of the hotel. They pointed out to me that if you have a dog you must book directly with the hotel, not through Expedia or anyone […] else. When I booked the room it took an inordinate amount of time for the reservationist to understand my request. 23 minutes to be exact. She repeated to me several times, you, your husband and your dog are confirmed. I do not fault the reservationist. I understand that she is in the Philippines and just because she understands English does not mean that this job it well suited to her. It was very inconvenient to totally pack up everything and move to another room in the hotel. I will not use Expedia again. Read moreGenuine Expedia guest review
Very dog friendly. Instead of having dogs on every floor they dedicated the 5th floor exclusively for guests with animals. They have a fenced in dog run. Awesome staff.Genuine Hotels.com guest review
"Execellent facility friendly staff, fantastic food"
One of the nicest stays in Ocean City, Maryland. The room was alittle more than I wanted to pay but I never had to leave the hotel for anything.Genuine Hotels.com guest review
"Close to the beach, far from the boardwalk"
The indoor pool looks nothing like the pictures. They allow pets but the pet floor smells like pee. Yuck!!!Genuine Expedia guest review
We thought the quality of this hotel was much lower than similarly priced businesses. Room smelled smoky, parking was difficult to find, and the hours of the shopping and restaurants were limited.Genuine Hotels.com guest review
"They need to re-think their pet policy"
We stayed at this hotel in mid-October. We unknowingly visited on the hot-rod weekend. The rooms are not sound-proof at all, so we heard the loud engines on Coastal Hwy. all hours of the night. But that was not the worst part. They allow pets to stay in the rooms. One of the guests had a small yappy dog in their room right next to the elevator. The […] dog barked whenever the elevator doors opened, the entire night. The balconies do not allow a very good view of the ocean, in fact, we overlooked the air conditioning units. Read moreGenuine Expedia guest review
"my stay at clarion resort fontainebleau"
enjoyed itGenuine Hotels.com guest review
"Way over priced!!"
Needed a room in OC for a wedding. This was all I could find. For being off season, the price was way out of line.Genuine Expedia guest review
"One night stop over."
Hotel was very nice and comfortable. Sunday brunch is great. Only issue is with parking, or lack there of. They have surplus parking across the devided 4 lane street that we didn't know about until we drove around for a while looking for a while. Bed was very comfortable. Rooms were clean. Hotel could use a litle updating. But other than that, was […] great. Read moreGenuine Hotels.com guest review
The hotel was neat and clean and generally the staff was pleasant. I was there for a conference, so they were very busy. The front desk seemed a bit overwhelmed. Great view from the restaurant and bar. Although I would stay there again, it is in desperate need of updating.Genuine Expedia guest review
"Awful stay for $220.00"
Room was smelly, dusty, and the plumbing in the tub and sink kept backing up!Genuine Expedia guest review
"Needs rehab, old dingy hotel, needs a makeover"
Not worth the price we paid. last year stayed at Holiday Express and it was new clean and very nice. The clarion could use some upgrades to brighten the place up.Genuine Expedia guest review
"Don't go on Bike Week unless you are on a bike."
The hotel, or Expedia, should have told us that Bike Week was that week. No sleep all night and limited use of other facilities in town due to some ( and only some ) in the crowd that don't know how to act Most folks were just there to have a good time and enjoy themselves, but 5% of the people in the world create 95% of the trouble so unfortunately […] we all get jerked around. Read moreGenuine Expedia guest review
"great buffet in hotel restaurant"
not too bad. overpriced b/c of bike week, but close to the beach and convenient if you are bringing family.Genuine Hotels.com guest review
The hotel is old. Bathroom was dirty. Room was kinda dusty. View was a Lil nice. Food was overpriced. Not worth the money. Never again.Genuine Hotels.com guest review
"Things Are Not What They Appear"
This hotel is right on the beach as is advertised but it is also over 100-105 blocks from the boardwalk. The band is not bad. There isn't much daily enetertainment available if you are under 65 years old. Game room is limited to about 6 games, excercise room also small and dated. There are 2 pools 1 indoor very small, 1 outdoor very small and don't […] appear to be well maintained as they both appear to need a pressure washing around the decks as there was what appeared to be black mold. The maids did a pretty good job although the carpets didn't appear to have shampooed very often. The rooms had a terrible coffee maker very small refrigerator. And last the hotel although it is on the main road was in the middle of nowhere, no store or resturaunt within walking distance, couldn't get a cup of tea without the car. Outdoor bartenders seemed in attentive making it difficult to get a drink. I will return to Ocean City but in a much better kept location. Read moreGenuine Expedia guest review
"Great hotel and not so expensive"
My best friend and I really enjoyed our stay. The indoor and outdoor pool were great. There is also a bar on the way to the beach where the drinks were good. The room and my bed was clean and I have OCD so I always check. We were so happy to be close to the beach and Seacrets for out night outings. The staff was friendly and this place was definitely […] within my budget. I will definitely come back next time I go to Ocean City!!!!!! Read moreGenuine Hotels.com guest review
The customer service was wonderful. The room, bedding, and carpet were very clean. I would definitely stay here again.Genuine Hotels.com guest review
"Disappointed - would look elsewhere"
Over-rated. Mattresses in need of replacement. Room smelled musty. Mold in the bathroom. Dark patches on ceiling looked like mold. Bathroom had a recirculating fan! UV light inspection was quite poor - sheets and pillowcases good but top blankets stained badly as was carpet. Restaurant was very good. Hotel is built sideways to beach - so almost every […] room has ocean view - but really, not worth paying for the ocean view. Read moreGenuine Hotels.com guest review
"Great location and spacious rooms"
Loved my stay. The convenience, helpful staff and rooms were accurately described on the site.Genuine Hotels.com guest review
We arrived on Labor Day weekend. I thought the hotel would be loud and crowded. It was relaxing and quiet. We enjoyed the Spa and the breakfast buffet was yummy. Overall we had an enjoyable time. Our room had an amazing view and was clean and comfy. The front desk staff was pleasant and helpful.Genuine Expedia guest review
"Beautiful view and comfortable"
Had a great time and very convenient. Not a fan of the night restaurant but the breakfast buffet is awesome!Genuine Expedia guest review
"Not as nice as I thought"
Room had a smell and balcony was on the side on the building and it was only a one step out person balcony. So I would not recommend paying for a balcony roomGenuine Hotels.com guest review
"Nice hotel close to the beach"
It's was so amazing, I felt comfortable there and the beach was really closeGenuine Expedia guest review
"Serves the Purpose Well"
This may not be the Ritz, but this hotel gave my family everything we needed: A room to accommodate 5 people (2 A 3 teen boys), fantastic access to the beach and some really good ameneties. Is it a little run down...yes. But I don't need perfection to enjoy a my vacation and so I can readily say: I'd stay again and probably will.Genuine Expedia guest review
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