"Great Access to the Beach"
We felt that the "balcony" was too small - couldn't even fit a chair on it. Outside of that, the room was comfortable, clean, and perfect for our stay at the beach. The location was far away from the boardwalk, which is a disadvantage regarding boardwalk activities, if that is what you are looking for. There are plenty of restaurants and a grocery store […] nearby, which was convenient. Read moreGenuine Hotels.com guest review
The hotel is overpriced for what they offer. The only good think was the indoor and outdoor pools, other than that, less than average. Bathroom upstairs was leaking and they had to move us to the room next door. The ocean view isn't an advantage given the fact the balcony is extremely small and can't fit two people, save your money and take city vi […] ew. Read moreGenuine Hotels.com guest review
Very bad people they are very nasty on the counter diskGenuine Expedia guest review
Response by Clarion Resort Fontainebleau Dear Jamal, I'm very sorry that you had an unpleasant experience at our front desk. Without details I really can't address the issues you had, but I do apologize if you felt the front desk staff was impolite. They are all very good people, but rudeness is inexcusable, and I will pass along your concerns to the Front Desk Manager so that appropriate refresher training may be offered. I do hope you will return so that we can have another chance to offer you the superior service you deserve. Thank you, Stephanie Reed Social Media Manager
"Nice hotel - All needs available"
Stayed for 3 nites. Check in/out was painless and quick. Room was large enough and quiet. Overall didn't have any complaints. Ended up eating at the hotel once we realized that was the best bang for the buck in the area. Although I was with a little child and couldn't take advantage of all the amenities, there is plenty to do at this hotel with the […] outdoor bar/grill, live music, fitness area.....etc. I would/will definitely go back to Ocean City and stay at this hotel. Read moreGenuine Expedia guest review
Response by Clarion Resort Fontainebleau Greetings from the Beach, Peter! Thank you so much for taking the time to leave your feedback! We appreciate the great review, and look forward to welcoming you back the next time you're in Ocean City. Kind regards, Stephannie Reed Social Media Manager
"Didn't have to leave the resort"
We had a very relaxing three day stay. The hotel was right on the beach, had two pools, an ok gym, several bars, live music, great three-hour-long happy hour and an "excellent seafood buffet." The few things I disliked was the lack of a coffee shop for quick coffee and light breakfast. (Breakfast buffet was not same quality as dinner.) Didn't like staff […] riding elevators with guests and they need to better stay on top of cleaning glass doors. Read moreGenuine Expedia guest review
Response by Clarion Resort Fontainebleau Hello from the Beach! Thank you for taking the time to offer feeedback regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements and strive to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Again, thank you, and please know that we appreciate your patronage. Kind regards, Stephanie Reed Social Media Manager
"Over the 4th"
Stayed over the 4th of July. It was nice. Rooms were clean and smelled clean. Everyone that worked there that we encountered were pleasant. The pool is a little small for the amount of people at the hotel on a crowded weekend. Even smaller is the walk-way around it. With the lounge chairs in some places it does not give the walker much room at all to […] get by. Life guards seemed attentive. People seemed to be saving chairs, although there is a sign warning against it. Read moreGenuine Expedia guest review
Response by Clarion Resort Fontainebleau Dear Sue, Thank you so much for providing feedback about your stay with us. I've passed along your comments regarding the pool walkway to our General Manager for his review. We definitely appreciate you bringing that to our attention. We hope you're able to visit with us again soon! Kind regards, Stephanie Reed Social Media Manager
"Nice high-end and expensive motel on the beach."
I liked the location of this motel. It is way up north and away from the boardwalk traffic. I did not realize they allow dogs. I HATE dogs. There were a lot if dogs there. Apparently this is one of very few that do allow dogs. Do not stay here if you don't like dogs. The pool was nice. The staff was very good. The beach is right there, and it is very […] nice. I thought is was overpriced, but we were there July 4th week-end. We were on the top (16th) floor, and as busy as it was, it was a major process getting up and down to our room. Read moreGenuine Expedia guest review
Response by Clarion Resort Fontainebleau Thank you for taking the time to review your recent stay at the Clarion Resort hotel. Although you didn't care for our furry guests, I'm happy you found aspects of your stay that you enjoyed. We appreciate your patronage, and do hope we can welcome you back again soon. Warm regards, Stephanie Reed Social Media Manager
We booked 3 rooms for 2 nights. Appearance and first impression was bad. Pictures on website are deceiving. Pools were not clean. Half the time Air condition did not work . You cannot walk to board walk. Not worth the valuesGenuine Hotels.com guest review
Response by Clarion Resort Fontainebleau I'm sorry you didn't enjoy your accommodations. We do clean our pools several times a day, and chemical checks are run by our own pool staff and spot checked by the town. It's true that we aren't within walking distance to the boardwalk, but we don't claim to be. The town bus runs between the inlet and the state line, and you can ride for $3 all day. There is a bus stop in front of the hotel and directly across the street. I hope you reported the AC as not working while on property, as we try to resolve issues for guests immediately. We hope to see you again at the Clarion Resort so we have another chance to give you superior service. Warm regards, Stephanie Reed Social Media Manager
Our stay at this hotel was great. The hotel was clean, had very friendly staff and it was in a convenient location. We didn't get a good view of the beach the first night because it was full but they moved us to another room the very next day which had the oceanfront view that we wanted. We even stayed an extra night. We would definitely stay there […] the next time we visit. The only downside was that it didn't include breakfast but it did include free parking. Read moreGenuine Hotels.com guest review
"Overpriced and smelly"
Showed up at the hotel and they incorrectly gave us a two bed room- not the king I ordered. Also room smelled like cigarettes BUT the one saving grace was their offer to move us across the street to the condos which cost more. However we switched rooms twice due to the first one having no AC. We finally got settled at 1am on the first night. Beach access […] is great but it is packed with people. My girlfriend left her earrings behind and they claim to have never found them even though I told them she left them on the nightstand. Bad experience. Read moreGenuine Expedia guest review
Response by Clarion Resort Fontainebleau Dear Clay, I'm sorry that you had a bad experience at our hotel, because our priority is to provide a superior stay for our guests. Regarding your girlfriend's earrings, I apologize that we didn't find them, as we literally find hundreds of left behind items each summer. I hope you'll give us another opportunity to show you the outstanding service and stay we can provide you. Best regards, Stephanie Reed Social Media Manager
loved being right on the beach..beach bar and beach bar service were wonderful..room was just ok..but didn't spend a lot of time in the room anyway..only complaint was had trouble finding an outlet in the room that worked to charge our phones...Genuine Hotels.com guest review
Response by Clarion Resort Fontainebleau Thank you for taking the time to post a review of the Clarion Resort. We do understand the frustration with not having enough outlets, and are working on a solution to that issue. Thank you for your patronage!
"Solid pet-friendly beachfront Hotel"
Went to Ocean City from Baltimore for a quick trip to the beach. We were traveling with the dog so it was nice that a beachfront hotel allowed us to bring her. FYI, they will charge you a $39/night pet fee in addition to the hotels.com price. The room was comfortable but not lux, clean and parking is free. They have gluten free menu options; the stuffed […] mushrooms were spectacular! There is live entertainment at the outdoor bar and the bartenders are friendly and accommodating. It's not close to the boardwalk but the front office staff called a taxi for us which arrived exactly at the time we requested. Good hotel at a reasonable price. Read moreGenuine Hotels.com guest review
Response by Clarion Resort Fontainebleau Thank you for the great review! We're happy you enjoyed your stay and hope to welcome you back soon!
Grandchildren loved it, friendly staff. A little difficult if disabled but is accessibleGenuine Expedia guest review
Response by Clarion Resort Fontainebleau Thank you for your review and comments. Please know that our staff is here to assist you. When staying with us in the future, please don't hesitate to call on us if you need assistance. Hope to see you soon!
"Great accommodations on the beach"
We arrived early, and although there weren't any rooms ready the front desk staff was extremely accommodating. They pre-registered us and even called to let us know when the rooms were ready. The breakfast buffet at the Oceanfront restaurant was excellent. The gym was well equipped and very large. I will definitely stay here again.Genuine Expedia guest review
Response by Clarion Resort Fontainebleau We would like to thank you for taking the time to comment on your recent stay at the Clarion Resort. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.
"It was right on the beach. Nice restaurant/bar"
The a/c was not working. They bought in new unit. We requested another room and they accommodate us. As they removed the unit dirt and dust was dispatched in air. Glad we moved. Someone got the room 2 hrs later. Rooms were muggy smelling we bought candles.Genuine Expedia guest review
Response by Clarion Resort Fontainebleau I'm so sorry that you had a problem with the air conditioner in your first room. We are working to replace any faulty units, and will have that completed as soon as possible. We appreciate your patronage and look forward to serving you again soon.
"Nice hotel in Ocean City"
Hotel was very nice with lots of amenities. Great location. The room was clean and comfortable. All of the rooms only have side balconies but the view of the ocean was still nice. My only complaint is that the bathtub could have been caulked better. I'm pretty picky and I don't like to see any signs of mold in bathrooms and my bathroom had mold around […] the tub :-( Other than that, I was pleased. Read moreGenuine Expedia guest review
Response by Clarion Resort Fontainebleau I'm sorry that the bathroom didn't meet with your satisfaction. The Director of Maintenance will have the rooms checked for the issue with the caulking and have it corrected. We appreciate the feedback, as it let's us know where we are doing great, and where we may need some improvement. We hope to welcome you back soon!
"Stay in OCMD"
Overall stay was nice room size was great. I do feel that rooms need to be updated a bit. Price range for rooms was decentGenuine Hotels.com guest review
Response by Clarion Resort Fontainebleau We have been updating the rooms in the off-seasons. So far, we have 80 rooms complete, and will be finishing the rest of the rooms in the next off season. Thank you for your feedback. We're happy you had a nice stay, and hope you'll enjoy time with us again soon!
We liked almost everything about this hotel. One exception was the bathroom in our room. The toilet seat was too small, and I'm not a big guy. The space for the commode was too narrow, only a couple inches on both sides. Made it difficult to get to the toilet paper. We loved the ocean view and being able to have our dog stay with us. However, the pet […] fee seemed exorbitant. Having an on-site pet park was a real plus. Great HD TV. Lighting in room was very good. Easy chair and ottoman were not comfortable, needed to be softer. The restaurants and servers made it unnecessary to leave the hotel for excellent food. The crab cakes were outstanding, as was the shrimp pasta. Fish and chips were fried to perfection but were bland. A used bar of soap had been left in the shower and there was mold in the grouting. Read moreGenuine Hotels.com guest review
"Hotel carpet smells like dogs."
Small room. Unfriendly check in personnel. The rooms had strong odor of pets.Genuine Expedia guest review
Response by Clarion Resort Fontainebleau Thank you for taking the time to offer feedback regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Kind regards, Stephanie Reed Social Media Manager
Nice and quiet great views staff was nice and the puppy in the. Lobby was adorable everyone was helpful tooGenuine Expedia guest review
Response by Clarion Resort Fontainebleau Thank you for the 5-star rating! That's quite a compliment, and we sincerely appreciate it. We hope you're able to visit again soon.
Nice, hotel; the room very confortable and clean;the food area is very good; parking garage in the hotel - so your car is well taken care of.Genuine Hotels.com guest review
Overall not bad. It is in a good location and has lots of onsite stuff to do. Everything in OC is old except the Hilton I think. The room was not bad, the beds were comfortable, and the location and access to the beach was great. I would stay here again.Genuine Expedia guest review
Response by Clarion Resort Fontainebleau We appreciate the rating and comments you provided. We value all our guests' feedback, and are grateful for your patronage. Please come visit with us again, soon!
"The shriveled raisin"
I really enjoyed my stay. I stayed because I wanted to just soak in a hot tub. It was great, the spouts on the left side were so powerful, it was better than any massage by person. Enjoyed the steam room as well. I even saved using this site over booking from the hotel's site. The bed was awesome and even at check out she really seemed to care how my […] stay was instead of the stock question. Read moreGenuine Hotels.com guest review
had no problems at all and the food buffet was very good. hotel condition was excellent.Genuine Hotels.com guest review
It was very nice and pet friendly!Genuine Hotels.com guest review
This is the first Pet Friendly Hotel where I have stayed with my small dog. I was delighted to enter the room (on the dog floor) that was fresh and very clean. When visiting Ocean City I will stay there again.Genuine Hotels.com guest review
"Very nice hotel"
Great place to stay....prices compatible, comfortable & right on ocean. Even accepts dogs with an area outside just for them to roam. Keys always worked. Beds very soft.Genuine Expedia guest review
"Beautiful view of the ocean"
My weekend get away was last minute decision. Loved the motel and everything it offered. Couldn't have asked for anything better.Genuine Hotels.com guest review
Nice hotel, staff friendly. Conveneient location. Didn't use amenities or food service while there. Decent view.Genuine Hotels.com guest review
excellentGenuine Hotels.com guest review
this is the second time we stay there and its a great stay.Genuine Hotels.com guest review
We took our 2 jack russells, the hotels courtesy toward dogs and the fenced in dog walk are was all very niceGenuine Hotels.com guest review
"Pool was close!!!!"
I planned to make my fiancé - Corrie, a surprise party by the Swimimg Pool of the hotel, w/friends Saturday early evening. But, as we arrive at the hotel we were informed that the pool is close. Also they gave us 2 keys to our room but for some reason none of them worked. So, I, after driving almost 4 hours from MD , had to go to the front desk to get […] new keys. It make me sad that I have to run in the hotel and not take a short rest!!! Read moreGenuine Expedia guest review
"Will stay at Carosel next time"
Didnt feel place was exceptionally clean, room had a muggy odor. We were only there 24 hrs and would opt for another place next time, sorryGenuine Expedia guest review
Other guests were extremely rude. Room smelled of cigarettes. Staff was very pleasant.Genuine Expedia guest review
I booked our stay through Expedia and did not have a good experience. We arrived at the hotel with our dog. The next day the desk called and said we'd have to move locations because we had a dog and we were not on the dog floor of the hotel. They pointed out to me that if you have a dog you must book directly with the hotel, not through Expedia or anyone […] else. When I booked the room it took an inordinate amount of time for the reservationist to understand my request. 23 minutes to be exact. She repeated to me several times, you, your husband and your dog are confirmed. I do not fault the reservationist. I understand that she is in the Philippines and just because she understands English does not mean that this job it well suited to her. It was very inconvenient to totally pack up everything and move to another room in the hotel. I will not use Expedia again. Read moreGenuine Expedia guest review
Very dog friendly. Instead of having dogs on every floor they dedicated the 5th floor exclusively for guests with animals. They have a fenced in dog run. Awesome staff.Genuine Hotels.com guest review
"Execellent facility friendly staff, fantastic food"
One of the nicest stays in Ocean City, Maryland. The room was alittle more than I wanted to pay but I never had to leave the hotel for anything.Genuine Hotels.com guest review
"Close to the beach, far from the boardwalk"
The indoor pool looks nothing like the pictures. They allow pets but the pet floor smells like pee. Yuck!!!Genuine Expedia guest review
We thought the quality of this hotel was much lower than similarly priced businesses. Room smelled smoky, parking was difficult to find, and the hours of the shopping and restaurants were limited.Genuine Hotels.com guest review
"They need to re-think their pet policy"
We stayed at this hotel in mid-October. We unknowingly visited on the hot-rod weekend. The rooms are not sound-proof at all, so we heard the loud engines on Coastal Hwy. all hours of the night. But that was not the worst part. They allow pets to stay in the rooms. One of the guests had a small yappy dog in their room right next to the elevator. The […] dog barked whenever the elevator doors opened, the entire night. The balconies do not allow a very good view of the ocean, in fact, we overlooked the air conditioning units. Read moreGenuine Expedia guest review
"my stay at clarion resort fontainebleau"
enjoyed itGenuine Hotels.com guest review
"Way over priced!!"
Needed a room in OC for a wedding. This was all I could find. For being off season, the price was way out of line.Genuine Expedia guest review
"One night stop over."
Hotel was very nice and comfortable. Sunday brunch is great. Only issue is with parking, or lack there of. They have surplus parking across the devided 4 lane street that we didn't know about until we drove around for a while looking for a while. Bed was very comfortable. Rooms were clean. Hotel could use a litle updating. But other than that, was […] great. Read moreGenuine Hotels.com guest review
The hotel was neat and clean and generally the staff was pleasant. I was there for a conference, so they were very busy. The front desk seemed a bit overwhelmed. Great view from the restaurant and bar. Although I would stay there again, it is in desperate need of updating.Genuine Expedia guest review
"Awful stay for $220.00"
Room was smelly, dusty, and the plumbing in the tub and sink kept backing up!Genuine Expedia guest review
"Needs rehab, old dingy hotel, needs a makeover"
Not worth the price we paid. last year stayed at Holiday Express and it was new clean and very nice. The clarion could use some upgrades to brighten the place up.Genuine Expedia guest review
"Don't go on Bike Week unless you are on a bike."
The hotel, or Expedia, should have told us that Bike Week was that week. No sleep all night and limited use of other facilities in town due to some ( and only some ) in the crowd that don't know how to act Most folks were just there to have a good time and enjoy themselves, but 5% of the people in the world create 95% of the trouble so unfortunately […] we all get jerked around. Read moreGenuine Expedia guest review
"great buffet in hotel restaurant"
not too bad. overpriced b/c of bike week, but close to the beach and convenient if you are bringing family.Genuine Hotels.com guest review
The hotel is old. Bathroom was dirty. Room was kinda dusty. View was a Lil nice. Food was overpriced. Not worth the money. Never again.Genuine Hotels.com guest review
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