"Clean , quiet and good service"
Very convenient shuttle to the airport. Nice view from restaurant on 20th floor.Genuine Expedia guest review
Bed was nice. Bathroom was small. Room service - dinner was OK, breakfast was great!Genuine Expedia guest review
"Great room but odiferous"
Attractive and well appointed room with very comfortable bed. My main complaint was a stale musty odor like old cigar smoke which was really off-putting. Proximity to rail tracks and frequent train noise also interfered with good sleep.Genuine Hotels.com guest review
Excellent hotel, restaurant and view were great. Close to my customer site and airport. Will definitely stay there again!Genuine Hotels.com guest review
"Great for business"
Great stay!! Quick check-in, great and roomy room!Genuine Expedia guest review
Really classy hotel at an affordable price. Great view of the city from the room. We picked up some cool stuff at the gift shop and a coffee from the Starbucks in the morning when we checked out. Great service.Genuine Hotels.com guest review
"Not too shabby..."
We had a room on the 12th floor and had no problem with noise. The room was nice and clean. The parking was convenient and easy, directly outside the door however the lot fills up quickly. You can park for free across the street of that happens. TV channels and clarity leave a lot to be desired. Didn't have hot water the second day, engineers came to […] fix within 15 minutes, Not sure if we would stay here next time in Billings. Read moreGenuine Expedia guest review
The hotel didn't seem very clean The shower drain was plugged as well. I wouldn't recommend this hotel, for the price. Seemed more like an expensive super 8. Location is nice for the airport. The 20th floor restruant view is nice.Genuine Hotels.com guest review
The windows had not been cleaned in recent history. The room was very small with an especially small bathroom. The room was nicely decorated. I had a difficult time getting my billing straightened out. The restaurant had great service and good food.Genuine Hotels.com guest review
"inadequate parking lot"
Nice enough hotel but has lousy parking. Nice location - close to shopping and restaurantsGenuine Expedia guest review
Nice hotel overall the parking and traffic was a hassel.Genuine Hotels.com guest review
"As good as it gets."
Nice, hotel. Sign up for their rewards program and you will get free drinks at the lounge! Comfortable rooms with nice views. The breakfast buffet is good, a little over priced, but not bad. Close to nightlife and great food, and a short drive to the airport.Genuine Hotels.com guest review
"Good location for walking around downtown Billings"
Just fineGenuine Hotels.com guest review
"close to airport"
Although not real new, this hotel was very clean, service was good, and it was convenient to the airport and to I-90. However, I left my hairdryer there and called the next day and they said they would contact houskeeping and get back to me in 2 days. 2 days later I called them back, left the same information, got told that someone would get back to […] me in 2 days and I never heard from them. I'm still waiting and will try again, but I am beginning to think that someone on the staff did not return my hairdryer to last and found like they should have which makes me think I will not stay here again. Read moreGenuine Hotels.com guest review
"Great overall hotel"
Staff and shuttle drivers went above and beyond to ensure we were taken to and from our conference at the local hospital. Everyone from the desk attendants to the gift shop attendant to the restaurant staff was extremely friendly and helpful. The only thing I did not like was that there was no fan in the bathroom. I appreciated the extra pillows in […] the closet and the lighted makeup mirror. Overall, an excellent experience and hotel. Read moreGenuine Expedia guest review
Everything about this hotel room was worth the money. Private access was also a plus. Food(breakfast) could use some improvement, over hard eggs benedict and just plain weird oily hash browns. They brought us a crib when asked for. I guess the only thing I did not like about the room was the bathroom had an older and smaller than normal shower, and […] the toilet paper holder was on the wall to the left RIGHT next to the toilet bowl, does any else see a problem with that. One more thing $20 for PPV seems pricy. All of this jibber-jabber aside I would pay what I paid to stay at this hotel room many times over, my wife and I were very comfortable. Read moreGenuine Hotels.com guest review
"Great Hotel for the Billings location."
Great experience! Staff was friendly an helpful, roon was clean, very centralized. i would highly recommend it! Road construction was a litle annoying but will be over soon!Genuine Expedia guest review
"Very accommodating hotel"
Very accommodating we took a late checkout great settle bus to and from airport but highly recommend anyone go to Crowne Plaza in doingGenuine Expedia guest review
"Great business hotel, okay for vacation stay"
The hotel room was very nice looking upon arrival. The bed was plenty comfy, and the sheets/pillows were what is expected for a three-star hotel. Unfortunately, the hotel is older so there is little sound proofing, so the next morning people slamming their doors and talking in their rooms kept me awake. We ordered a turn-around room cleaning service […] after breakfast as breakfast was served somewhat sloppily, and the service was never done. We alerted the front desk that night, but obviously nothing was done about it. Staff was very friendly, and room was comfy enough for a couple nights stay, but I probably won't stay here again. Read moreGenuine Hotels.com guest review
Enjoyed the accommodation, service& staff.Genuine Hotels.com guest review
"great stop on the way"
Excellent hotel. Comfort is provided in the room with outstanding bedding! Good service, staff will respond to your needs, i.e. a quite area away from the elevator. Nice downtown with excellent restaurants. I highly recommend Jakes across the street from the hotel for dinner & Stella's for breakfast, just a short walk east of hotel (get there early […] to avoid a crowd). Read moreGenuine Hotels.com guest review
I loved the hotel. I was totally satisfied with everything. Wish I could have stayed longer!Genuine Hotels.com guest review
The Crowne Plaza has the most comfortable hotel beds I have ever slept in. Room service was fantastic.I would highly recommend this hotel.Genuine Expedia guest review
"Needs work on parking and signage."
Entrance and parking for the hotel is difficult and confusing for first time visitors. Main parking is in public parking garage, but could not see any signs telling me this. Hotel badly needs to review their entrance and parking signage. Could be made a lot better with a little thought. Ie add another entrance into front parking area, designate spaces […] for persons checking in by limiting parking near entrance to 15 minutes. With little to no costs, could correct this major flaw. Overall quality of the lobby, restaurant, and rooms were good. Read moreGenuine Expedia guest review
The hotel was very clean and all services that were rendered there were very prompt and professional. With all that the hotel provides you with other than just the room is well worth a one night or extended stay. The next time i have to stay over night in billings i will stay at the crown wether its for business or pleasure.Genuine Hotels.com guest review
"Always a good choice"
We stay here at least once a year and have never been disappointed. Great staff.Genuine Hotels.com guest review
"One night business travel is fine."
Nice hotel; but dated. 1960's type furnishings, corridors are stark and room doors are heavy metal, drably painted; very much like a college dormitory. Although non-smoking, the hotel room reeked of "old smoke" likely from other rooms or simply due to past decades of inside smoking. Tub and toilet were chipped, AC was loud and noisy.Genuine Expedia guest review
"Best food, and complete comfort"
The hotel resturant was one of the best, food, friendly service. Conventent location and good rooms. Will stay and eat there again and again.Genuine Hotels.com guest review
Let's just say this hotel alone was worth the trip to Billings, MTGenuine Expedia guest review
"Very nice hotel"
Nice hotel. Great location. Close to the many brew pubs several Great restaurants Rex jakes walkers ciao mambo italian grill to name a few. Western heritage centre is fantastic and do is Yellowstone art center. There are soon to be six brew pubs and a new distillery all downtown. Great destination. Pretty good shape. Carpets in elevator need to be cleaned […] or replace and interior decor design out dated to dark or bland. Has potential with good designer. Generally very good ! Read moreGenuine Expedia guest review
Hotel was fantastic. Our only disappointment was that they did not have a shuttle to the areana. Cabs are very hard to come by in Billings. We will not stay at this hotel next year simply because of the transportation challenges.Genuine Hotels.com guest review
The gentleman that checked us in definitely wasn't friendly. All the other staff was friendly and helpful. The rooms are nice. The bathroom has been remodeled but it wasn't the best job. Our fan didn't work and the wall coverings didn't completely cover the old coverings. It was an ok hotel.Genuine Hotels.com guest review
The front desk was very helpful. The Hotel was nice and clean.Genuine Expedia guest review
Hotels.com said we would get 2 bed we only got one. The carpet we dirty. The walls were cement blocks painted brown. The closet was nook in the wall with a shower curtain as the door.Genuine Hotels.com guest review
"Very Nice hotel"
I have been to this hotel a number of times and i have been very happy every time. Great stay!!!!Genuine Hotels.com guest review
it was fine except parking ticket validation each dayGenuine Expedia guest review
"Crowne Plaza, Billings MT"
I stayed at the Crowne Plaza the nights of 2/12-2/13. Monday night went well, Tuesday, the room was not cleaned. The bed was made and the towels restocked. I didnt get clean glasses, they were taken with my room service tray. I didnt get a clean ice bag. Tuesday night I had no glasses in the room and no bag for the ice bucket. Tuesday night there was […] a fight in the hallway that lasted from 230 am until 3:45am with loud profane language and slamming doors. Management never intervened in this meley and allowed it to go on out in the hallway for more than an hour. I stay at this hotel about 4 times a year when I'm in Billings on Business, most trips involve a two night stay. The quality of my stay this week was more akin to a night at a low cost night at a budget hotel. Read moreGenuine Hotels.com guest review
One of the most comfortable beds other than home I've slept in in a long time.Genuine Hotels.com guest review
This is a very comfortable and clean place to stay would recommend it to anyone, very friendly staff. the whole experience was greatGenuine Expedia guest review
Quality hotel in the heart of downtown district, Starbucks on 1st floor. Asked for and received early and late check out because of flight changes, offered with a happy, positive attitude with no extra charges. Van to airport was also clean and in good order with friendly driver. Would definitely recommend this hotel to anyone needing downtown location […] or quality. Read moreGenuine Expedia guest review
"Crowne Plaza Billings"
Overall great hotel. Big rooms. Comfy. Nice staff. Makes you feel at home. And the fact that they have a decent weight room and cardio room is a big plus in my book. My two complaints would there wasn't a fan in the restroom. So, if you blow it up like I did you may have to vacate the premises for a while or bring your own deodorizer. Second the parking […] situation leaves you having to park on the second tier to use the crosswalk or you have to physically cross the street. If you leave the hotel a lot for shopping and movies, etc., this can be a pain. However, if you choose to stay in for the night it's not so bad. But I must say when I stay in Billing this is THE SPOT TO BE!!!. Close to night life and the best deal around for me at the time. I left more than satisfied with my stay. Read moreGenuine Hotels.com guest review
Although the room was a bit small, it met my needs and the staff was very knowledgeable and courteous. I would recommend this hotel to anyone that wants to stay in BillingsGenuine Hotels.com guest review
Nice facility, room was ncie. I was in room1106 and was from the minute I entered, alarmed by the level of noise transfer from room to room. I could clearly hear the conversations of the people in the room next door. Their TV sounded like it was in my room. i was unable to get a good nights rest. I do not believe the people were "loud", it seemed to […] be normal communications. I travel for a living and was disapointed with this. I am not sure if this is the case throughout the entire facility. Read moreGenuine Hotels.com guest review
"Comfortable and clean"
I enjoyed my stay at the hotel, especially the restaurants near by within walking distance. There is a nice restaurant on the 20th floor that is open for breakfast and dinner. The menu a little pricey. I would definitely stay there again.Genuine Expedia guest review
"THE PLACE IN BILLINGS TO STAY"
staff is helpful and when something is needed they're right on top of it. the staff in the montana restaurant are knowledgable of their menu, but they're all genuinely friendly. ate at the hotel for 2 nights including the new years eve 2012 buffet for 2. both nights exellent all around. rooms clean and as mentioned anything you need is there almost […] immediately if not sooner. have stayed here several times before, its always the same...top notch. views are exellent from the upper floor rooms, especially in the restaurant at night. Read moreGenuine Expedia guest review
only fault was the size and condition of the shower. The rest of the room had been refurbished, but this room was forgotten.Genuine Expedia guest review
"Nice if you like lodgey"
nice people - don't love the decor but overall good.Genuine Expedia guest review
the unpublished rate was about what one should pay here at any time. The ventilation system is very noisy. The beds/pillows were great. Very small bathroom. Everything in fine working order. Staff was non-existent. Restaurant was sad but fortunately many great choices near by.Genuine Expedia guest review
Nice hotel. Well located.Genuine Expedia guest review
I booked an "Executive Suite" on the "Executive Level" and really it should just say extra large regular room. A suite isn't a suite because there is a chair and a desk in it. I was expecting something more I guess. Also, the day we were leaving and in a hurry to get on the road, there was NO hot water. We stayed in an upscale room at an upscale hotel […] and didn't even have a hot shower when we left...... Read moreGenuine Hotels.com guest review
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