We stayed at this hotel for one night, on our way to Savannah. We had dinner in the restaurant, and the food was extremely salty. The bathrooms had some mold in the shower area. The staff was very nice. This hotel seems overpriced.Genuine Hotels.com guest review
"Celebrating 45th Anniversary"
We were very pleased with the location (close to downtown historic district), comfort of the room, superb brunch on Sunday and quality of the hotel service.Genuine Hotels.com guest review
"Charleston Marriott Lockwood"
Firstly, I would like to commend the F&B staff which made my stay enjoyable! It got off to a rocky start initially with first calling the hotel which the hotel receptionist was rude, but apologized profusely after addressing her behavior and informing her that I was a former employee of a full-service Marriott and that I wanted to speak to the Manager […] (which he/or she never followed up on). But inspite of the incident, upon check in the person that I needed to speak with (Matt) about my special request was there at the front desk which he made a potentially bad situation into a good one. I really enjoyed this location which sits across from the marina so the view of the ocean is just gorgeous, especially from the rooftop bar. The rooms are what you'd expect from a Marriott, very comfortable and I have a back issues, so the mattress pressure point relief and contouring elements was a major bonus! I also ate in the restaurants for breakfast menu, please do not burn gas looking for a breakfast eatery, stay in and enjoy there breakfast! I would come to the hotel even if I didn't stay, Excellent! Read moreGenuine Expedia guest review
Loved this hotel! The staff was friendly, the room was lovely, and the beds... oh the wonderful beds! Close to downtown and Folly Beach, which was our destination. The hotel is gorgeous, the lobby is stunning and the pool and lounge area was fantastic! The pool lounge had firepits and comfy patio chairs. This was one of my best stays in Charleston. […] I would definitely book the room again, though price might be a factor. You get what you pay for, though. Great place. Stay here if you can. Read moreGenuine Hotels.com guest review
"Close to what we needed to do"
Very nice hotel. Will stay there again.Genuine Hotels.com guest review
"Not woth the money"
The room we were given is located next to an exit door to the third floor bar. The door opened repeatedly through the night accompanied by very loud patrons of the bar which made sleeping almost impossible. After a call was made to the front desk they promised to help quite the guest which only made them louder. For the money the internet should be […] free and at least a continental breakfast should be served. I will not stay there again and will let everyone I know to not make the same mistake I did. Read moreGenuine Hotels.com guest review
"Great little get away"
The hotel is very nice beautifully laid out. Services and staff were amazing. With the shuttle service to down town and the aqua bar this made for a very relaxing romantic get a way. We will be back again for CertainGenuine Hotels.com guest review
"Nice hotel, good location."
We had a nice stay in Charleston. The Marriott was in a good location as the free trolley has a stop very near the hotel. Would like to have had free wifi.Genuine Expedia guest review
Too short, that's all, just too short. We'll be back soon.Genuine Hotels.com guest review
Everything was fine besides I kept being woke up all night. Room didn't keep sound out well at all.Genuine Hotels.com guest review
"Nice relaxing getaway!"
My wife and I had a great experience here! We were celebrating our anniversary and this was mention during small talk during check-in. Later that evening we were surprised by a complimentary bottle of champagne and fruit. We also enjoyed the rooftop bar and lounge. It was great place to relax and had a nice view.Genuine Expedia guest review
"Amazing Hotel with Southern Hospitality"
I was there for business and had to deal with a lot of departments. It was amazing to me how everyone in the hotel had the same personality that was welcoming and had a "can-do, no problem" attitude. The location is a bit isolated but their shuttle service to downtown Charleston was quick and easy. The free trolley system drops off right before and […] right after the hotel so the walk is short if you use that method. The lobby is huge and beautifully designed. The pool is great and the building does not hide the sun. The room service was quick AND was probably the best I've eaten ever! There is harmonious feng shui of the hotel property. All in all, a great experience. Read moreGenuine Hotels.com guest review
Great hotel. Staff very friendly and did their utmost to accommodate a persons requests. Will definitely stay there again as long as its not on the 3rd floor where the terrace is located.Genuine Hotels.com guest review
Good location - about a mile drive from the historic downtown area. The rooms were clean and good - however our room smelled very strongly of bleach!Genuine Expedia guest review
"Outdoor rooftop bar was fun. Great music."
Very nice and modern. Lived roof top bar with music and firepitsGenuine Expedia guest review
Room was very nice, bathroom a little small. No shower caps provided in amenities. Outside the local attractions meant car had to be used to travel into town. Hotel shuttle charges high. Breakfast in a dimly lit restaurant was depressing. The high accommodation rates should be able to include breakfast, at the least C/B. Check in was easy and friendly. […] For the location hotel rates were overpriced. Read moreGenuine Hotels.com guest review
Monday morning 5:am the hot water took 20:00 min. To reach a good temp. That was a bit redicules. Very nice stay otherwise.Genuine Hotels.com guest review
Entire hotel smells like mildew, service not good, location less than ideal.Genuine Hotels.com guest review
very nice stay-staff was nice.Genuine Hotels.com guest review
As soon as we entered the room it was obvious that this was not $300 Marriott room we had expected. Dated decor, old and dirty wallpaper, bedskirts hanging on the flour torn in many places, carpet dirty, chewing gum on the flour, bathroom with strong chloride odor, yet, dirty. We asked to be moved to clean room, but despite 2 more attempts there was […] no difference. We had only 2 nights and no time to look for other hotel. Pillows were all different types and shapes, none comfortable. Read moreGenuine Expedia guest review
"Nothing special for the price of a deluxe room"
Having paid an expensive amount for a one night stay, I expected a little more than just regular stay off of any interstate hotel. (at those stops you normally get at least a free breakfast.) The hotel is located well outside the historic district therefore not within walking distance. Everything was adequate except that the bathroom needed counter […] space and the fridge was not a bar fridge, therefore we did not even have bottled water in the room. This hotel was recently renovated; the appearance of the lobby promises a great stay but fell short of expectancies. The staff was pleasant enough because they were approachable but came across as more familiar that professional. A concierge was not available and the front desk staff performed double duties including valet service. Outside constructions are still going on therefore the first impression was disappointing and accessibility to parking lot and lobby somewhat restricted. Read moreGenuine Expedia guest review
Room was damp and musty - very small. At the price charged I expected a better room.Genuine Expedia guest review
"Ok Rooms Not the cleanest!"
The king room that we stayed in was ok. It wasn't that clean. The shower was had mold in it.Genuine Expedia guest review
"Should have been told!!"
We were not told that the indoor pool was closed when we made arrangements to stay It was so disappointing!:( We stayed one night when it was the busiest day of the hotels season and payed twice as much as we should have !! I was disappointed because we could not use the pool.Genuine Hotels.com guest review
"Nice Option in Charleston"
The first room we were given was very stuffy, humid and the fan would not work, but we were given a new room immediately that was wonderful. The shuttle service to Historic Downtown Charleston was reasonable and a great way to avoid driving and parking in this congested area plus you can enjoy as many drinks as you like without the worries of getting […] back to the hotel with a designated driver. The hotel's breakfast buffet was also a great quick breakfast when you have plans early in the morning. The entire stay was a little pricey but since the hotel has been recently updated it was a good choice. Read moreGenuine Expedia guest review
"I'd wait until the construction is over."
Would avoid for now! Construction on pool--very noisy--even on Easter Sunday. Location is fair--you need to drive or pay 6 dollars per person to drive down town. Expedia helped out with the problem .Genuine Expedia guest review
I gotta tell ya......10 bucks for in room wifi....3 bucks for a cup of coffee.....no fruit bowl.....6 bucks to get downtown. Marriott nickeled and dimed me to death for things that are complimentary most anywhere else. The wifi thing is the killer. I'm not staying at Marriott anymore. All of my recent Hilton/doubletree stays have it as complimentar […] y. Read moreGenuine Expedia guest review
Room, service and atmotphere was excellent. Construction provided a some disturbance, but would stay again.Genuine Hotels.com guest review
Hotel is very nice, staff very helpful and accommodating with shuttle service to downtown Charleston which was great. only complaint ac in room wasn't working properly the first night (they did respond quickly and repair the next day) and pillows not comfortable.Genuine Hotels.com guest review
"Not all the way up to Marriott standards"
The food is not great, perhaps barely good. Breakfast -- eggs, cereal, fruit -- is very good. DO NOT eat lunch or dinner in the hotel restaurant. These meals were not good and some of the staff seem reluctant to serve. The food is mediocre by any standard, and woefully inadequate for Charleston standards. Get advice from the concierge instead; she steered […] us to a great restaurant. Read moreGenuine Expedia guest review
The website said this hotel is in the Historic District. It is clearly NOT! We were only able to be in Charleston for 1 night and wanted to stay in the h.d. The hotel was great but not at all where we wanted. Major disappointment!!!Genuine Hotels.com guest review
My Husband an I stayed at the hotel because it was close to the hospital a family member was in. Unfortunately we ended up next to and across from a group of young ladies celebrating a bridal shower. At 1:30 am I had to call the staff to help bring peace back to our hallway. The staff did a great job and I was able to get a good night sleep. the next […] morning the staff was able to move us to a different floor. this allowed the ladies to party and us to relax. Everyone was happy. Read moreGenuine Expedia guest review
Upon check in, I was offered a room that was designated as a handicapped room, I told the desk clerk that this was unacceptable and she quickly found another room that had a balcony. She was very accommodating. Our room was commodious and nicely decorated. However, on the 2nd day of our stay we had no hot water, as did half of the hotel. They quickly […] rectified the situation, but it was inconvenient. The hotel is a nice drive to downtown and offers a shuttle service. The pool was under construction. The bar and restaurant staff were extremely pleasant and some of the best wait staff I've ever had - they're very well managed. Would I stay there again - maybe, but I think I'll choose something closer to the historic district. Read moreGenuine Hotels.com guest review
We went to Charleston to run a marathon, this was the absolute perfect location where we could walk out the door and be at the start line in two minutes. This saved us from shuttles or bad parking lots, made our trip a huge non stresser, we will definitely stay there again!Genuine Hotels.com guest review
"SHUTTLE REDEEMED HOTEL"
I felt the room could be updated a bit, but the hotel itself was delightful. The shuttle back and forth to downtown is exceptional!!! The bar and restuarant are very nice.Genuine Hotels.com guest review
We were very happy w the hotel, but would have liked to be closer to downtown.Genuine Hotels.com guest review
"Disappointment in Charleston"
The windows in the room had serious condensation that caused the entire carpet in the corner of the room to be wet and moldy. When I told the bellhop, he stated that it had been a problem. Why wasn't it corrected, I don't know. The staff was not very friendly and had a great deal of anxiety about the luggage carts. I felt they thought I was going to […] put the cart in my car and drive away. The bellhop brought the cart to my room, we loaded it. When returning to the car, he sat my things in the road so he could leave with the cart rather than waiting for me to put the items in the car. The hotel is a bit run down, the restaurant food was not exceptional, but the price was for sure. Read moreGenuine Expedia guest review
Nice Hotel. Very Clean and Elegant!Genuine Hotels.com guest review
Terrible shuttle service, extremely rude staff, small rooms, really thin walls, the person I made reservations with asked if I wanted a room with a view, but they failed to mention there was construction going on and the outdoor rooftop bar wasn't open. Doubtful if I'd stay againGenuine Hotels.com guest review
"NYE at Hagood"
Room was nice and bed was comfortable. Bathroom and shower could use some updating though.Genuine Hotels.com guest review
"New Years Eve"
Overall it was good. Hotel is nice and so was the staff. My fiancée and I stayed there for new years eve. Good location. Except there like a police station or jail next to it so that was our view from the room. And one of the shuttle drivers asked for us to tip him so I was not too happy about that. I was going to tip him until he asked. But otherwise […] I enjoyed it. Read moreGenuine Hotels.com guest review
"Hotel rooms need Updating"
Although the staff was very good and lobby area atttractive, the room and hallways were worn. The room had a very strong disinfectant smell. Time to freshen up the rooms.Genuine Expedia guest review
Standard hotel room, well kept room and building. The shuttle to downtown is well worth the extra $6 per person.Genuine Expedia guest review
"Business hotel a mile from downtown"
This is a typical urban Marriott high-rise hotel. Be prepared to pay for amenities such as Internet access and morning coffee (in-lobby Starbucks counter at Starbucks prices plus). Staff were professional, always courteous, and helpful, as is typical at Marriott hotels. We had no trouble getting a late-checkout of 12:30 pm (regular checkout time, 11:00 […] am), on a 3-night stay. I was a bit miffed at the 4 pm check-in time, especially given that 11:00 am checkout. The hotel is set up to support a large conference/meeting space attached to it. We got the reservation through an Expedia special deal (hotel not named until you make the reservation) so the rate was lower than usual for this hotel, which helped. The swimming pool and courtyard were closed for renovation and will be until March 2013. Note that the hotel is a mile from "real downtown" Charleston. There are about 5-6 blocks of impoverished urban neighborhood to traverse if you walk it. On plus side, even on the weekend, the free Charleston trolley every 1/2 hour provided daytime and early evening access to downtown Charleston. But after 8 pm, plan on a taxi or personal vehicle to/from the hotel, unless you are up for a high-vigilance walk through those 5-6 blocks. Read moreGenuine Expedia guest review
Clean, attractive guest room with upgraded linens/bedding and amenities. Outstanding staff, including doorman and front desk agents. Check-in and -out were upbeat, personable and prompt. Bar and restaurant (coffee shop) service, food and beverages were good and reasonably priced for a higher-end property. City provides free trolley service to/from hotel […] to downtown visitors center. Read moreGenuine Hotels.com guest review
"A little off the beaten path"
The Marriott was a great value. Attractive and comfortable room. A shuttle bus to and from downtown makes the location more convenient. Nice breakfast at the restaurant. Would stay there again.Genuine Hotels.com guest review
"Senior citizen guest (female)"
Throughly enjoyed my stay. Room and equipment were clean and in excellent condition, especially bathroom shower amenities for senior citizen. However, bathroom area would be cramped for more than 1 person. Bed was comfortable. Hotel service was very good--friendly staff and wide selection delicious food in restaurant. Parking area well designed. This […] is a beautiful facility located near downtown Charleston with relatively easy access to many popular tourists attractions. The room rate was very reasonable, since booking was made several weeks in advance. Read moreGenuine Hotels.com guest review
"Great hotel for a weekend visit to Charleston, SC"
This was a wonderful hotel that was located close enough to all the action, but far enough outside of the downtown district to afford peace and quiet. The hotel decor and restaurant were beautiful and very modern. The staff were friendly and helpful. The only issue we encountered was heavy condensation on the windows due to the abnormally warm weather. […] We stayed with young children and the outdoor patio on the first floor was very helpful in letting them have outdoor time while we transitioned between activities. The beds were very comfortable and the food in the restaurant was delicious and fresh. We will most definately return for another stay. Read moreGenuine Expedia guest review
We came on thanksgiving afternoon just for a few days. The staff was very pleasant and sweet. We really enjoyed it.Genuine Expedia guest review
"Business Trip Hotel"
I had a very pleasant stay. Parking was the most questionable aspect of the stay. The hotel was easy to find; and it was easy to get to downtown. The staff was nice. I would stay there again.Genuine Hotels.com guest review
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