"Bad area, dirty room"
The hotel itself was less than a mile from "the hood". I wouldn't recommend walking anywhere in the vicinity. The room was nice, but there was obvious water damage near the windows. The curtains were moldy and the carpet was stained with rust from a table that sat near the window. The hotel staff were curious and the restaurant was good, but for the […] price, I will not be staying there again. Read moreGenuine Expedia guest review
Did a 24 hour stop over inCharleston. The staff was great . The rooms were great. It is an easy 2 mile walk to tourist sites, or you can take shuttle. You need to be on the peninsula when you go there. This place ticks a lot of boxes...Genuine Hotels.com guest review
Keith at the rooftop bar is a treasure!!Genuine Hotels.com guest review
"Best to have a car rental"
This hotel is away from the downtown area and you will need to get a cab or have your own car. Cabs are hard to find. Usually have to call them. Be sure to allow 10 to 15 minutes. As far as rooms, the ac wasn't keeping the room cool even though I set it to 57 degrees.Genuine Hotels.com guest review
Response by Charleston Marriott Thank you for your comments. We also provide a hotel shuttle to downtown for $6/day and its about a 5 minute ride.
"Wonderful hospitality and nice staff welcomed"
They Accepted early check in without any issues. Very nice staff and facilities. Room is beautiful, quiet, clean and comfortable. Swimming pool and jazzy are good size. Evey 30 minutes, there is shuttle to go to center if city. I stayed with 4 year old twins and teen age son but all of us had a hood time at hotel.Genuine Expedia guest review
"Great business hotel"
Its an appropriate rating for a comfortable, business oriented downtown hotel. It's convenient and great for business and has ample free parking. If I were on vacation, I would pick a different hotel more toward the city center that would be more amenable toward walking the city. The rooftop bar is very nice for an evening cocktail and bite and the […] service was great. Read moreGenuine Hotels.com guest review
Response by Charleston Marriott Thank you for taking the time to share your experience. We are 5 m inutes away from Historic District, but we price ourselves accordingly and also offer free parking.
I had a wonderful girls weekend with my two daughters. The room was a little small for three but was Marriott excellent!!Genuine Expedia guest review
Just stayed one night on business but great hotel, fitness center/ pool area very nice. Also, shuttle service into town for dinner was very good and affordable.Genuine Hotels.com guest review
Response by Charleston Marriott Thank you for your nice comments about your recent visit to our hotel. We appreciate your business and hope to see you again in the future
We really enjoyed our stay there. It was our anniversary and the hotel surprised us with a bottle of Champagne and strawberries! It was a great experience!Genuine Hotels.com guest review
Response by Charleston Marriott Thank you for taking the time to share your opinion about our hotel..we appreciate the comments and hope to see you on future visits to Charleston.
Great trip especially after checking out of another hotel. The outdoor bar is fantasticGenuine Expedia guest review
Response by Charleston Marriott Thank you for sharing opinion about our hotel...we appreciate the feedback.
Overall it was an ok stay, the terrace was nice however there were a lot of inebriated people there. I think the bar should cut people off when they have had much. Also do not get a room next to the vending machine or elevator, the noise was frustrating and disruptive. I know people are here to vacation or attend weddings, just learn how to turn it […] off. Read moreGenuine Expedia guest review
Response by Charleston Marriott Thank you for providing your feedback - especially the experience on our Aqua Terrace. I will be sure to share your experience with our F&B Manager, but can assure you we train and certify our bartenders & servers in safe serving procedures. Thank you for your business and hope to see you again in future visits to Charleston.
"Great hotel for the Riverdogs game"
Great bar staff. Food was excellent! The atmosphere was very welcoming & relaxing.Genuine Expedia guest review
"Nice staff and clean hotel"
The only complaint I have was the strong smell of deodorizer when you get off the elevator on the eleventh floor. That's the floor we stayed on so don't know if it was like that on the other floors or not. You could smell it by the elevator on the first floor too. My clothes picked up the odor and food that I had brought for the trip picked up that […] smell and taste. I don't know why it was so strong but they should consider toning that down, it's just over powering. The staff were all very pleasant and helpful! Read moreGenuine Expedia guest review
Response by Charleston Marriott Thank you for your comments and I will look into the deodorizer issue that you raise. We do use a Marriott approved deodorizer, but it should not be overpowering. Thank you for your feedback and hope you will stay with us again.
"Friendly and abundant breakfast"
The hotel is sitated in a ideal spot for eveining walks to nearby restaurants and within close range to business and college centers.Genuine Expedia guest review
"just out side city"
nice place needs a little better cleaning and roof leak repairs convenient to cityGenuine Expedia guest review
Nice hotel...cleaning could be more on point! Shuttle for $6 to head downtownGenuine Expedia guest review
THIS HOTEL IS WAY OVER PRICED. THEY CHARGE FOR JUST ABOUT EVERYTHING. WIFI IN ROOM $$. BREAKFAST$$. SHUTTLE INTO TOWN $$. THERE IS NOT A TV CHANNEL LISTING IN THE ROOM ( YOU HAVE TO GO DOWN TO THE FRONT DESK AND ASK FOR IT!). THE DECOR IS DATED. THE DOORS HAVE RETURN SPRINGS AND SLAM SHUT. THE WINDOWS ARE OLD AND CLOUDY. BETTER TO STAY AT ANOTHER HOTEL […] CLOSER TO HISTORIC DISTRICT. Read moreGenuine Hotels.com guest review
The staff at the front desk were exceptional and the Aqua Lounge waitress and bartender were attentive and very helpful regarding directions in the area. In the restaurant, our waiter was very polite, food was great and reasonably priced. Great stay.Genuine Expedia guest review
"excellent hotel with friendly staff"
W e were very pleased with our stay..Our family was participatiing in the Cooper River Bridge Run and it was convenient to downtown and other locations that we visitedGenuine Hotels.com guest review
"not worth it"
try AirBnB.Genuine Hotels.com guest review
"Great Hotel conveniently located"
I really enjoyed my stay at the Charleston Marriott. The hotel staff was very friendly and helpful. Next time in town, I will come back to this hotelGenuine Expedia guest review
Nice clean vibrant stay. Friendly staff.slept well. Clean oink search proximity to downtown.Genuine Expedia guest review
Close to church and wedding Good shuttle to downtownGenuine Expedia guest review
I had to give a talk at the Citadel at 830 in the morning. The hotel was nearby and for me very luxurious .The bedding was very comforatble and the breakfast in the room option was only 16.00 and gave me a good breakfast without having to wait. I wished I had come earlier to use the pool. It is a grat price for a Charelston location near everythingGenuine Hotels.com guest review
"Very nice hotel."
It was a very nice hotel with nice staff especially the guy that checked us in. He was from Jamaica . A little crowded the first night which was New Year's Eve, but we had an end room so it was quiet.Genuine Expedia guest review
"Don't Stay Here"
Small corner room that reeked like bleach, outdated furnishings, tiny bathroom with no hot water in the morning, unexplained additional charges on my credit card, and when you complain nothing is done about it. I will not be staying at this hotel again and after the response by corporate to my complaints I doubt I'll be staying in another Marriott.Genuine Hotels.com guest review
"Average at the best"
Hotel staff was very nice and helpful, but the rooms need some maintenance. HV/AC system needs work. Hotel dinning is over priced and food quality is poor. There is a charge for WiFI and internet services, but they did deduct the charge when I complained. It is apparent that they are primarily set up conference services.Genuine Expedia guest review
Stayed in their suite. Bed was rock hard. The shower was so dirty I wanted to wear socks in it. The bathroom was the tinyest I have ever been in, it was the size of a small broom closet. The staff was rude and had a snobbish attitude. The Guy that checked me in was eating and wiping crumbs from his mouth the whole time. I would avoid this place at all […] cost. Read moreGenuine Expedia guest review
"Clean and well appointed Hotel"
We were very happy with our choice of hotel to base ourselves in Charleston, with the hotel and facilities being of a very good standard. Rooms were nicely furnished with good views towards the river. The breakfast package presented great value for money with a diverse range of options to cater for everyone. Having onsite parking was an added bonus […] as we needed a car in order to visit plantations and readily visit the Historical attractions Charleston has to offer. Would highly recommend a visit to family and friends! Read moreGenuine Expedia guest review
Great hotel great staff. Hotel has car service with very friendly drivers great way to get around cityGenuine Expedia guest review
"Convenient to historic district"
Clean, affordable hotel with all the amenities located convenient to the historic district. A cab ride to the historic district ranged from $4/$7 per person. Not sure why such a wide range, so I might suggest negotiating your rate prior to accepting a service.Genuine Expedia guest review
Great Hotel. Customer service was excellent. Conveniently located, but need to drive to go anywhere. Great Marriott. Stay there every time I go to Charleston. Never a bad experience.Genuine Hotels.com guest review
Hotel was nice and the room was clean. Especially enjoyed the hotel restaurant and one of the wait staff. The concierge was very helpful.Genuine Expedia guest review
"Not a 4.2"
This hotel is not up to Marriott's standards. The rooms are small and the décor is old fashioned and tacky. Windows are too small and face the wrong direction. Parking lot lighting was too bright and we had to fully close our blinds The breakfast buffet was reasonably priced but the eggs were rubber and the lipstick on my coffee cup did me in.Genuine Hotels.com guest review
ExcellentGenuine Hotels.com guest review
"Nice lobby & bar/food. A bit over priced."
I have stayed here many times without any problems, but this stay I had a room where the toilet ran every 20 minutes, phone didn't work, damp humid room and 1/3 of the channels didn't come in. The hotel in general in nice condition and they renovated the lobby/bar/patio area in the last year. Pretty expensive for a hotel room of this quality on the […] weekends. Read moreGenuine Hotels.com guest review
Thought front staff were officious and petty. Nickeled and dimed us.marcus the bell man was Fantastic. Friendly, helpful, recommended the best places to eat. Drove us and just made us feel welcome. He should be a concierge.i wouldn't go back to this hotel. I cant believe in this day and age they still make you pay for internet. Although I am the lowest […] level of Marriott rewards, I have been with them for over 30 years. At one time I was treated with respect. I had elite status at the Savanah marriott on this same trip.,when I asked the front desk in charleston, he just plain old insulted me in front of everyone and said it is because you are,the lowest level. Please, these people should be trained to at least be circumspect. Bad taste Marriott... Bad taste. Read moreGenuine Hotels.com guest review
"Three night stay"
Very nice accommodations and great services.Genuine Hotels.com guest review
Our stay was less than enjoyable. Sadly, our room was damp to the point that even the sheets felt wet, and cold. We called the front desk, and were gold that they could put us in a new toom the next night. We felt that the hotel was not overly concerned, only saying ...sorry.... We where sorry too, so we left early, and took a room at another hotel […] in town. Disappointed..... Wayne Gootee Read moreGenuine Hotels.com guest review
"nice and freindly staff"
convenient to old town with a shuttle service. They gave me a surprise drink and cake for my birthday.Genuine Expedia guest review
"close enough but not within walking distance"
very nice hotel service was great, shuttle to downtown was helpful. would stay again. clean modern hotel.Genuine Hotels.com guest review
"Ok, if you like sleeping with the lights on."
Our room overlooked the brightly lighted parking lot and did not have drapes on the windows. It was very bright all night. The bedding was duvet style, which we like, but it was open at the head of the bed and felt unsanitary . We also had a poor experience in the dining room. Overall, we were very disappointed.Genuine Hotels.com guest review
unbelievably beautiful hotel, fantastic amenities, nice pool, good work out facility. nice added service is shuttle to downtown area.Genuine Hotels.com guest review
"Nice hotel, close to everything"
We really enjoyed our stay at this hotel. The rooms are a little small but they are fine for the most part. Pool area was beautiful. It is a salt water pool and the water was very warm. Beautiful lounge chairs, tables, etc. all around the pool. The outdoor Aqua Bar was great. They offer specials usually every day. You can get to Folly Beach in about […] 10 to 15 minutes from here and downtown Charleston is only about 5 minutes away. Would definitely stay here again. Read moreGenuine Expedia guest review
The hotel by my standards would be a 3 out of 5. The bathroom that was in my room should have been painted , the paint in the bathroom was chipping!Genuine Hotels.com guest review
"Very Nice hotel!"
Great Experience! Awesome rooftop bar if you are looking for a relaxing experience after exploring Charleston.Genuine Expedia guest review
Didn't have a great view, but hotel was clean and nice..the rooftop bar was excellent and the location was very close to downtown Charleston.Genuine Expedia guest review
Fine hotel overall.Genuine Hotels.com guest review
"No coolers allowed."
It is a very beautiful hotel... However, I felt that not being able to take your own beverage or snacks to the pool was sort of a disappointment. I know you want to make money, but when folks come prepared to have a good time, they want to do just that within reason. The shuttle was very nice. The fellows driving were very friendly and wanted to accommodate […] us on the spot. 5 stars to them. The glass sliding door to our balcony was in bad shape, I could not open it because it was so hard to do so, think it was not on track good or just plain wore out. My husband had to open and close it everytime, and then it was difficult for him, and he's a body builder. So check your doors, and lighten up on the pool area..... Read moreGenuine Hotels.com guest review
Wonderful location and propertyGenuine Hotels.com guest review
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