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  • Sheraton Springfield Monarch Place Hotel
  • All hotels in Springfield, Massachusetts, United States
All hotels in Springfield, Massachusetts, United States
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1 room,  2 adults 
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Room 1:

Sheraton Springfield Monarch Place Hotel - Springfield

42.101504, -72.59194
3.5 stars
1 Monarch Place, Springfield, MA, 01144 United States ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $124
available on 05/31/13
Price Match Guarantee
3.9 94 5

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    Sheraton Springfield Monarch Place Hotel
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    1 room,  2 adults 
    Adults Children
    Room 1:

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    Landmarks near Sheraton Springfield Monarch Place Hotel

    • MassMutual Center Hotels - Springfield 360 yards
    • Springfield Museums Hotels - Springfield 510 yards
    • Quadrangle Hotels - Springfield 540 yards
    • Springfield Station Hotels - Springfield 550 yards
    • Dr. Seuss National Memorial Hotels - Springfield 690 yards
    • All landmarks in Springfield

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      "good location and quality for the price" Reviewed by a Hotels.com guest on Feb 26, 2013

      I and my family stayed at this hotel for our college visit in the town. The room was clean and well maintained. Beds were a little too soft, and had a bleach smell that made me and my husband sneeze a few times. It seemed the cusions behind the pillow on the bed do not seem to be washed everytime and smellled a little bit. But these details didn't bother me much. Everything else in the room was very good for the price.

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    Overview of Sheraton Springfield Monarch Place Hotel - Springfield

    Location.
    Sheraton Springfield Monarch Place Hotel is close to MassMutual Center, Naismith Memorial Basketball Hall of Fame, and Springfield Museums. Also nearby are Quadrangle and Dr. Seuss National Memorial.

    Hotel Features.
    Sheraton Springfield Monarch Place Hotel has an indoor pool, a health club, and a steam room. Wireless Internet access is available in public areas (surcharges apply) and a computer station is located on site. Business amenities at this 3.5-star property include a business center, small meeting rooms, and audiovisual equipment. The hotel offers 2 restaurants along with a bar/lounge. The staff can provide wedding services, event catering, and business services. Additional amenities include a sauna, gift shops/newsstands, and laundry facilities. Guest parking is available for a surcharge. This is a smoke-free property.

    Guestrooms.
    Rooms have river or city views. The 325 air-conditioned guestrooms at Sheraton Springfield Monarch Place Hotel include coffee/tea makers and complimentary weekday newspapers. Wireless high-speed Internet access (surcharge) is provided. 32-inch high-definition televisions are equipped with premium cable channels, free movie channels, and pay movies. All accommodations provide desks and direct-dial phones with voice mail. Bathrooms offer shower/tub combinations, bathrobes, designer toiletries, and hair dryers. Additional amenities include irons/ironing boards and complimentary toiletries. In addition, amenities available on request include refrigerators, microwaves, and a turndown service.

    Image of Sheraton Springfield Monarch Place Hotel, Springfield
    3.9 out of 5 Good (94 reviews)
    (Neighborhood average 3.5)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    I was there for a conference. Parking across the street was a little bit of a nuissance, but whereas it cost $12/d with come-and-go, I won't complain.... It is easy to access, staff were uniformly friendly and helpful. The plated dinners (for a conference gathering), though served in a nice manner were so-so. I wish I had opted not to prepay for the conf. meal and found something local. $325 for 2 nights was a pretty good deal given the hotel has a pleasant interior and amenities and very accommodating staff. Two thumbs up. by Skull Binder  from Boston Area on 04/17/13

    Guest Rooms

    Change search
    Enter dates to check prices
    1 room,  2 adults 
    Adults Children
    Room 1:

    Standard

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • One King Bed
      or
    • Two Double Beds
    This room overlooks the city or river. Signature bedding and blackout drapes/curtains help ensure a restful night. The private bathroom has a shower/tub combination, as well as bathrobes, designer toiletries, and complimentary toiletries. Wireless Internet access (surcharge) keeps you connected, and premium TV channels with free movies are offered for your entertainment. A coffee/tea maker is provided while a microwave and refrigerator can be requested. A desk, complimentary weekday newspapers, and a wake-up call service are among the conveniences offered.

    Room Details

    • Air conditioning
    • Bathrobes
    • Blackout drapes/curtains
    • Cable TV service
    • City view
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary toiletries
    • Complimentary weekday newspaper
    • Connecting / adjoining rooms available
    • Cribs/infant beds available
    • Designer toiletries
    • Desk
    • Direct-dial phone
    • Electronic/magnetic keys
    • Electronic check-out
    • ESPN
    • Extra towels/bedding in room
    • Free movie channels
    • Hair dryer
    • HDTV
    • Iron/ironing board
    • Microwave (on request)
    • Multi-line phone
    • Pay movies
    • Premium TV channels
    • Private bathroom
    • Refrigerator (on request)
    • River view
    • Rollaway/extra beds available
    • Shower/tub combination
    • Signature bedding
    • Speakerphone
    • Turndown service (on request)
    • Voice mail
    • Wake-up calls
    • Wireless Internet access (surcharge)

    Club Floor King

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • One King Bed
    This room overlooks the city or river. Signature bedding and blackout drapes/curtains help ensure a restful night. The private bathroom has a shower/tub combination, as well as bathrobes, designer toiletries, and complimentary toiletries. Wireless Internet access (surcharge) keeps you connected, and premium TV channels with free movies are offered for your entertainment. A coffee/tea maker is provided while a microwave and refrigerator can be requested. A desk, complimentary weekday newspapers, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.

    Room Details

    • Air conditioning
    • Bathrobes
    • Blackout drapes/curtains
    • Cable TV service
    • City view
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary toiletries
    • Complimentary weekday newspaper
    • Connecting / adjoining rooms available
    • Cribs/infant beds available
    • Designer toiletries
    • Desk
    • Direct-dial phone
    • Electronic/magnetic keys
    • Electronic check-out
    • ESPN
    • Extra towels/bedding in room
    • Free movie channels
    • Hair dryer
    • HDTV
    • Iron/ironing board
    • Microwave (on request)
    • Multi-line phone
    • Pay movies
    • Premium TV channels
    • Private bathroom
    • Refrigerator (on request)
    • River view
    • Rollaway/extra beds available
    • Shower/tub combination
    • Signature bedding
    • Speakerphone
    • Turndown service (on request)
    • Voice mail
    • Wake-up calls
    • Wireless Internet access (surcharge)

    Accessible

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • One Bed
    This room overlooks the city or river. Signature bedding and blackout drapes/curtains help ensure a restful night. The private bathroom has a shower/tub combination, as well as bathrobes, designer toiletries, and complimentary toiletries. Wireless Internet access (surcharge) keeps you connected, and premium TV channels with free movies are offered for your entertainment. A coffee/tea maker is provided while a microwave and refrigerator can be requested. A desk, complimentary weekday newspapers, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.

    Room Details

    • Air conditioning
    • Bathrobes
    • Blackout drapes/curtains
    • Cable TV service
    • City view
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary toiletries
    • Complimentary weekday newspaper
    • Connecting / adjoining rooms available
    • Cribs/infant beds available
    • Designer toiletries
    • Desk
    • Direct-dial phone
    • Electronic/magnetic keys
    • Electronic check-out
    • ESPN
    • Extra towels/bedding in room
    • Free movie channels
    • Hair dryer
    • HDTV
    • Iron/ironing board
    • Microwave (on request)
    • Multi-line phone
    • Pay movies
    • Premium TV channels
    • Private bathroom
    • Refrigerator (on request)
    • River view
    • Rollaway/extra beds available
    • Shower/tub combination
    • Signature bedding
    • Speakerphone
    • Turndown service (on request)
    • Voice mail
    • Wake-up calls
    • Wireless Internet access (surcharge)

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • American Express
    • Carte Blanche
    • Diners Club
    • JCB International
    • MasterCard
    • Visa
    • Pets allowed
    • Check-out time is: noon
    • Check-in time starts at: 3 PM

    • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Connecting/adjoining rooms may be available, subject to availability. Guests can request connecting/adjoining rooms by contacting the property directly, using the contact information on the booking confirmation.

    Amenities

    • General
    • Ballroom(s)
    • Bar/lounge
    • Elevator/lift
    • Gift shops or newsstand
    • Number of floors - 12
    • Restaurant
    • Smoke-free property
    • Suitable for children
    • Swimming pool - indoor
    • Umbrellas
    • See more facilities
      • Air-conditioned public areas
      • Computer station
      • Conference center
      • Garage parking (surcharge)
      • Luggage storage
      • Number of meeting/conference rooms - 22
      • Number of restaurants - 2
      • Self parking (surcharge)
      • Smoke-free property (fines apply)
      • Total number of rooms - 325
      • Wireless Internet access - surcharge
    • Rooms (all rooms include)
    • Bathrobes
    • Blackout drapes/curtains
    • Clock radio
    • Cribs/infant beds available
    • Desk
    • Electronic/magnetic keys
    • Electronic check-out
    • Iron/ironing board
    • Rollaway/extra beds available
    • Speakerphone
    • See more room details
      • Air conditioning
      • Cable TV service
      • City view
      • Climate control
      • Coffee/tea maker
      • Complimentary toiletries
      • Complimentary weekday newspaper
      • Connecting / adjoining rooms available
      • Designer toiletries
      • Direct-dial phone
      • ESPN
      • Extra towels/bedding in room
      • Free movie channels
      • Hair dryer
      • HDTV
      • Microwave (on request)
      • Multi-line phone
      • Pay movies
      • Premium TV channels
      • Private bathroom
      • Refrigerator (on request)
      • River view
      • Shower/tub combination
      • Signature bedding
      • Turndown service (on request)
      • Voice mail
      • Wake-up calls
      • Wireless Internet access (surcharge)
    • Services
    • Health club
    • Laundry facilities
    • Parking (surcharge)
    • Porter/bellhop
    • Room service (limited hours)
    • Safe-deposit box at front desk
    • Sauna
    • Security guard
    • Steam room
    • Wedding services
    • View more services
      • ATM/banking
      • Breakfast available (surcharge)
      • Complimentary newspapers in lobby
      • Express check-out
    • Business & Event
    • 24-hour front desk
    • Audiovisual equipment
    • Banquet facilities
    • Business center
    • Business services
    • Dry cleaning/laundry service
    • Event catering
    • Exhibit space
    • Multiple large conference rooms
    • Multiple small meeting rooms
    • Accessibility Features

    This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.

    Dining

    Full breakfasts are available for a surcharge and are served each morning in the restaurant between 6:30 AM and 10 AM.
    PICKS Burgers and Steaks - This restaurant serves breakfast, dinner, and brunch. A children's menu is available.
    MVP pub Bar and Grill - This pub serves lunch and dinner. Guests can enjoy drinks at the bar.
    Room service (during limited hours) is available.

    Recreation

    Recreational amenities at the hotel include an indoor pool, a health club, a sauna, and a steam room.

    Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the health club or fitness facility.

    The recreational activities listed below are available either on site or nearby; fees may apply.


    • Aerobics on site
    • Golfing nearby
    • Racquetball/squash on site
    • Swimming nearby

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Breakfast fee: between USD 8.95 and USD 15.95 per person (approximately)
    • Fee for in-room wireless Internet: USD 9.95 (for 24 hours, rates may vary)
    • Self parking fee: USD 12.95 per night (in/out privileges)
    • Pet deposit: USD 50.00 per night
    • Refrigerator fee: USD 20.00 per night
    • In-room microwave fee: USD 20.00 per night
    • Crib (infant bed) fee: USD 10.00 per night
    • Rollaway bed fee: USD 20.00 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Springfield, Massachusetts, United States
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    42.101504, -72.59194
    Hotel coordinates:

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    Area map

    A short guide to Springfield

    The birthplace of basketball is aptly home to the Basketball Hall of Fame. Visitors to the Springfield Museums at the Quadrangle pay one admission for access to five museums and a sculpture garden dedicated to Springfield's own Dr. Seuss. Forest Park sits along the Connecticut River and is home to the zoo; each winter the park is transformed with 3 miles of holiday lights known as Bright Nights.

    see all hotels in Springfield

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Springfield - 300 yards
    • MassMutual Center - 400 yards
    • Springfield Museums - 500 yards
    • Quadrangle - 500 yards
    • Springfield Amtrak - 500 yards
    • Springfield Station (Massatchusetts) - 600 yards
    • Dr. Seuss National Memorial - 700 yards
    • Springfield Science Museum - 700 yards
    • Springfield City Library - 700 yards

    0.50 - 1.0 mi

    • Naismith Memorial Basketball Hall of Fame - 1100 yards

    3.0+ mi

    • Springfield Westover Metropolitan Airport (CEF) - 7.3 miles
    • Westfield Barnes Municipal Airport (BAF) - 8.0 miles
    • Hartford Bradley Intl. Airport (BDL) - 13 miles
    • Hartford - Brainard Airport (HFD) - 25 miles
    • Worcester Regional Airport (ORH) - 39 miles
    • Pittsfield, MA, United States (PSF-Pittsfield Municipal) - 42 miles
    All hotels in Springfield, Massachusetts, United States
    Reviews
    • All (94)
    • Business (13)
    • Romance (8)
    • Family (7)
    • Friends (5)
    • Other (61)
    3.9 / 5
    Good

    Score breakdown (from 94 reviews)

    • 5.0
      (30)
    • 4.0
      (39)
    • 3.0
      (16)
    • 2.0
      (7)
    • 1.0
      (2)

    Average rating for:

    • Cleanliness
      4.4
    • Service
      4.0
    • Comfort
      4.2
    • Condition
      4.1

    Reviews: Overall

    • < Previous
    • Page 1 of 2
    • Next>
    Sheraton Springfield Monarch Place Hotel - Springfield
    4.0 / 5
    Excellent
    "Nice Hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    I was there for a conference. Parking across the street was a little bit of a nuissance, but whereas it cost $12/d with come-and-go, I won't complain. It is easy to access, staff were uniformly friendly and helpful. The plated dinners (for a conference gathering), though served in a nice manner were so-so. I wish I had opted not to prepay for the conf. […] meal and found something local. $325 for 2 nights was a pretty good deal given the hotel has a pleasant interior and amenities and very accommodating staff. Two thumbs up. Read more
    Genuine Hotels.com guest review
    2 night business trip in Apr 2013
    Skull Binder
    US

    Sheraton Springfield Monarch Place Hotel - Springfield
    5.0 / 5
    Outstanding
    "Satisfied"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Perfect place for business people
    Genuine Hotels.com guest review
    2 night business trip in Apr 2013
    A Traveller
    US

    Sheraton Springfield Monarch Place Hotel - Springfield
    1.0 / 5
    Poor
    "Very Dissatisfied!"

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      1.0
    The hotel was filthy and extremely loud! I booked this hotel because it was within distance to Springfield College where my son was competeing in a swim tournament. I chose this hotel not only for its location but for it amenities work out room & pool it portrayed in its reviews. The pool was dreadful! It was not large nor did it have lanes. It had […] hair floating in the water & the water was so unclear that my son and his private instructor couldnt see the bottom of the pool with their goggles on. There were clumps of hair everywhere on deck &chairs were brown not from color but from filth. I also chose this hotel because of its so called "fitness room" - which was not a room but a small area holding only few machines. Needless to say I was displeased, I chose this hotel because my son needed to do laps and prepare himself for competition, but instead he had nothing! During the night it was extremely loud, people, adults and children were running about the halls and slamming doors. Music was played at high volume until about 2:30am. I attempted to contact the front dest but no one answered. The parking was rediculous. Hotel guests did not get prioroty in the hotel garage but had to park down the street in a unsecure parking lot and walk to the hotel. I do not recommend this hotel. I did complain to management and to Hotels.com. Read more
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    BaS
    US

    Sheraton Springfield Monarch Place Hotel - Springfield
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Mar 2013
    A Traveller
    US

    Sheraton Springfield Monarch Place Hotel - Springfield
    5.0 / 5
    Outstanding
    "Location is great!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    All was quite nice - only one thing - bottom sheets should cover entire mattress. Feet need it too!
    Genuine Hotels.com guest review
    2 night trip in Feb 2013
    A Traveller
    US

    Sheraton Springfield Monarch Place Hotel - Springfield
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night business trip in Feb 2013
    A Traveller
    US

    Sheraton Springfield Monarch Place Hotel - Springfield
    2.0 / 5
    Fair
    "A Good One Night Stay"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    I was a little disappointed when I first checked in to find out that the room I had reserved online was *not* the room that I was assigned. Although, the room was comfortable and clean, we unfortunately had some noisy neighbors and housekeeping knocked on the door before 9 am. Other than that, the location was great for our visit the Basketball Hall […] of Fame, and the continental breakfast at Picks was very good. Read more
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    A Traveller
    US

    Sheraton Springfield Monarch Place Hotel - Springfield
    4.0 / 5
    Excellent
    "Comfort and Convenience"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    This is the second time I"ve stayed here. The hotel is conveniently located off I-91 in downtown Springfield. Not a lot of activity in the area, although dining, museums and other venues are within walking distance. The hotel itself is contemporary, the staff is efficient. The rooms are spacious enough and clean. Other amenities include an office/computer […] center, pool and health club, although I didn't make use of them. Parking is available for an additional charge. I would certainly recommend the Sheraton if you are looking for a comfortable place to stay in this region. Read more
    Genuine Hotels.com guest review
    1 night trip in Jan 2013
    David M.
    US

    Sheraton Springfield Monarch Place Hotel - Springfield
    3.0 / 5
    Good
    "No Internet for Apple/iPad/iPhone users"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    The Internet is not compatible with Safari. For iPad and iPhone users this is a huge problem. There are other browsers but they still use a Safari platform which causes the problem
    Genuine Hotels.com guest review
    Business trip
    Jan 25, 2013
    Shawn
    US

    Sheraton Springfield Monarch Place Hotel - Springfield
    5.0 / 5
    Outstanding
    "Love the Sheraton"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    As usual the Sheraton is consistent, clean, comfortable and my first choice every time!
    Genuine Hotels.com guest review
    1 night business trip in Jan 2013
    Terry
    US

    Sheraton Springfield Monarch Place Hotel - Springfield
    4.0 / 5
    Excellent
    "Within five minutes of Amtrak station."

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    I stayed in Marriott in October and just wanted to see if the Sheraton was just as nice. Didn't measure up to Marriott, but was alright for the price. No refrigeration and microwave in the room. The room had a tiny bit of a smell when I first entered. Had to called several times to get the room cleaned on January 1 before 12:30 p.m. Lots of noise could […] be heard the night of December 31st. Last, the fitness center was being renovated. Good things: brunch price was good, room size was fine, and bed was comfortable. Read more
    Genuine Hotels.com guest review
    2 night romance trip in Dec 2012
    A Traveller
    US

    Sheraton Springfield Monarch Place Hotel - Springfield
    4.0 / 5
    Excellent
    "One night stay"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    nice location, clean hotel, good price, Restaurant food was very good.
    Genuine Expedia guest review
    Other trip
    Dec 3, 2012
    A Traveller
    US

    Sheraton Springfield Monarch Place Hotel - Springfield
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Nov 2012
    A Traveller
    US

    Sheraton Springfield Monarch Place Hotel - Springfield
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      4.0
    • Condition
      4.0
    checkin was unpleasant. the receptionist was unfriendly (borderline rude) and none of the key machines worked.
    Genuine Hotels.com guest review
    3 night family trip in Nov 2012
    A Traveller
    US

    Sheraton Springfield Monarch Place Hotel - Springfield
    3.0 / 5
    Good
    "Don't forget about parking"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      4.0
    They don't make it clear on their website or hotel.com, but they whack you $13 a night to park. And they don't even come close to having enough space, so you have to park across the street in the overflow lot. Also, quite loud. They had kids running up and down the halls at 7:30am and they sounded like they were in my room. I would not stay here ag […] ain. Read more
    Genuine Hotels.com guest review
    1 night trip in Nov 2012
    Mike
    US

    Sheraton Springfield Monarch Place Hotel - Springfield
    5.0 / 5
    Outstanding
    "Great place to stay!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Hotel was a five minute walk to the Springfield Symphony Hall. Restaurant at the hotel was a bit pricey but food was great.
    Genuine Hotels.com guest review
    1 night trip in Nov 2012
    Debbie
    US

    Sheraton Springfield Monarch Place Hotel - Springfield
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Nov 2012
    A Traveller
    US

    Sheraton Springfield Monarch Place Hotel - Springfield
    4.0 / 5
    Excellent

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    I was told that the hotel wouldvalidate parking and when we arrived they charged us $12.95. -We were very dissatisfied
    Genuine Hotels.com guest review
    1 night trip in Nov 2012
    Sheraton Monarch Place
    US

    Sheraton Springfield Monarch Place Hotel - Springfield
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      1.0
    • Comfort
      4.0
    • Condition
      4.0
    Room service only brought one utensil set up for three people and the Front desk check out lady was rude
    Genuine Hotels.com guest review
    1 night trip in Nov 2012
    nikki
    US

    Sheraton Springfield Monarch Place Hotel - Springfield
    3.0 / 5
    Good
    "a very "dated" property"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    the hotel decor felt very old and dated. The room was clean and neat, teh bed very comfy, and the location and parking very convient. Do not arrive before the scheduled check-in time as your room will likely not be ready , even as little as a 1/2 hour early. Desk staff was a bit surly early on but warmed later. The sports bar was very good, pleasant […] and nidely priced. The breakfast buffet, however, should be avoided at all costs. Read more
    Genuine Hotels.com guest review
    1 night trip in Sep 2012
    kevin
    US

    Sheraton Springfield Monarch Place Hotel - Springfield
    4.0 / 5
    Excellent
    "Great for Business Travelers"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Really Liked the Sheraton. Close to everything. Wish they had lobby coffee service available. Didn't appear to have a business center.
    Genuine Hotels.com guest review
    3 night business trip in Oct 2012
    Lee
    US

    Sheraton Springfield Monarch Place Hotel - Springfield
    5.0 / 5
    Outstanding
    "Pet Friendly"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I was traveling through Springfield, MA with my dog and everyone at the hotel was more than pleased to have her their. The service was excellent!
    Genuine Hotels.com guest review
    1 night trip in Oct 2012
    A Traveller
    US

    Sheraton Springfield Monarch Place Hotel - Springfield
    5.0 / 5
    Outstanding
    "Convenient to highway"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Very clean and comfortable. Excellent value and convenient to most points of interest in and around Springfield. We were delighted with our stay.
    Genuine Hotels.com guest review
    1 night trip in Oct 2012
    Eaton family
    US

    Sheraton Springfield Monarch Place Hotel - Springfield
    5.0 / 5
    Outstanding
    "Comfortable and Nice place to stay"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Nice hotel, convenient location! We will stay here again!
    Genuine Hotels.com guest review
    1 night trip in Sep 2012
    Kim
    US

    Sheraton Springfield Monarch Place Hotel - Springfield
    5.0 / 5
    Outstanding
    "sleep well"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Beds and bedding was perfect - clean, white, firm and fluffy!
    Genuine Hotels.com guest review
    1 night trip in Sep 2012
    A Traveller
    US

    Sheraton Springfield Monarch Place Hotel - Springfield
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Love it they have best pillow and cleans room ever
    Genuine Hotels.com guest review
    1 night trip in Sep 2012
    judith
    US

    Sheraton Springfield Monarch Place Hotel - Springfield
    4.0 / 5
    Excellent
    "Good hotel, Poor Expedia experience"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    The hotel was nice, but we did not get the type of room we reserved. We were moved form a single king to a double queen because Expedia is a third party reservation. So use caution when making room arrangements.
    Genuine Expedia guest review
    Other trip
    Sep 24, 2012
    A Traveller
    US

    Sheraton Springfield Monarch Place Hotel - Springfield
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night romance trip in Sep 2012
    A Traveller
    US

    Sheraton Springfield Monarch Place Hotel - Springfield
    5.0 / 5
    Outstanding
    "close to Basketball Hall of Fame"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We enjoyed our stay here...especially since we made a last minute decision to stop off to visit the Basketball Hall of Fame. Decided to book the room from the road en route to Springfield and even managed to sign up for hotels.com while on the road too. BTW - I was not driving while doing this...I was the passenger.
    Genuine Hotels.com guest review
    1 night family trip in Jul 2012
    LIMAMA
    US

    Sheraton Springfield Monarch Place Hotel - Springfield
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Jul 2012
    A Traveller
    US

    Sheraton Springfield Monarch Place Hotel - Springfield
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    We only stayed for one night. Everything worked and was clean in this massive hotel. The receptionist was unnecessarily cold.
    Genuine Hotels.com guest review
    1 night trip in Jul 2012
    A Traveller
    US

    Sheraton Springfield Monarch Place Hotel - Springfield
    4.0 / 5
    Excellent
    "Great location and safe environment."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      3.0
    Hotel was in a great location. The room was great and nicely decorated and comfortable. The common areas are in need of up keep. Elevator speaker is in need of repair and has been for weeks as this is my second time in the hotel in a month. The staff is excellent and attentive to your every need. I will stay here again.
    Genuine Expedia guest review
    Other trip
    Jul 13, 2012
    A Traveller
    US

    Sheraton Springfield Monarch Place Hotel - Springfield
    4.0 / 5
    Excellent
    "Good Stay at the Shearton Springfield"

    • Cleanliness
      3.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      3.0
    The service at the hotel was very good, the check-in process was quick and efficient. We requested late checkout and they were quick to accomodate us. We ate breakfast at the hotel and it was just ok, I should have gone to Dunkin Donuts. There Starbucks coffee was excellent the eggs ok, but the breakfast potatoes were terrible. It was over priced for […] what you get. The room was good, it was clean, but a few stains on the carpet. The bed was not very comfortable and sqeezed everytime you moved. I am use to a much firmer mattress. We went to the pool and the water seemed cloudy..I tried not to think about it, but the water was not as clear as I would have expected. We were there for a personal event and only stayed one night. I have lived in Massachusetts my whole life and never really ventured into Springfield and now know why...the area is depressed, empty store fronts, poverty stricken and at times I felt very unsafe. I felt more safe in Manhattan than I did in Springfield. There was one decent restaurant that would could find, everything else looked horrible. Not going back to that area anytime soon, but the Sheaton served it's purpose. Read more
    Genuine Hotels.com guest review
    1 night trip in Jun 2012
    Jetsetter
    US

    Sheraton Springfield Monarch Place Hotel - Springfield
    4.0 / 5
    Excellent
    "Springfield Sheraton"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    Actually, it was very nice, but the parking was horrible, there were no signs (or personnel) to direct you to anything (such as parking, restaurants, pool, etc.), no free internet in the rooms, and even though I booked well in advance, I wasn't given a 1st or 2nd floor room, which is really no huge deal. Sometimes, though, the little things build up […] and during a 99-degree heatwave, it was pretty sucky having to tote luggage, etc., through un-airconditioned walkways and hallways to get to the parking lot across the street. People much nicer, though, than at the Hilton in the same city. FYI. :) Read more
    Genuine Expedia guest review
    Other trip
    Jun 23, 2012
    Mo
    US

    Sheraton Springfield Monarch Place Hotel - Springfield
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    Clean room. All the amenities. Convenient parking
    Genuine Hotels.com guest review
    1 night trip in Jun 2012
    A Traveller
    US

    Sheraton Springfield Monarch Place Hotel - Springfield
    5.0 / 5
    Outstanding
    "Comfortable, good servce and convenient"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Excellent, but parking on Friday night was a problem
    Genuine Hotels.com guest review
    2 night trip in Jun 2012
    Peter
    US

    Sheraton Springfield Monarch Place Hotel - Springfield
    3.0 / 5
    Good
    "In the Center of Town"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    When we arrived there was no doorman or bellhop, or valet parking, so things were a little confusing. However, the check-in was fine, and our room was cleaned beautifully. The TV remote was screwed up, and no one was on during the weekend who could fix it. Parking is extra, though the charge is reasonable, and wireless internet is also extra. The hotel […] is right in the center of downtown, which isn't so wonderful, particularly on the weekend. The restaurant in the hotel has a very reasonable Sunday brunch, not to be missed. The layout of the hotel makes for too much noise. There's a large internal atrium top to bottom, so the noisy kids running around two stories down can be heard everywhere. It didn't help that someone pulled a fire alarm at 4 a.m., but hey, the hotel can't be daddy and mommy. Read more
    Genuine Hotels.com guest review
    1 night trip with friends in Jun 2012
    A Traveller
    US

    Sheraton Springfield Monarch Place Hotel - Springfield
    5.0 / 5
    Outstanding
    "Very nice hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I was very impressed with this hotel! I would highly recommend staying here & would stay again if in the area. My breakfast at the hotel dining room was fabulous!
    Genuine Hotels.com guest review
    1 night trip in May 2012
    Roluci
    US

    Sheraton Springfield Monarch Place Hotel - Springfield
    4.0 / 5
    Excellent
    "Very nice accommodations, but for business travele"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I booked this while traveling across the country driving a moving truck, and the location wasn't ideal for that. However the hotel is very nice, and the room comfortable. Amenities were pretty good, including a nice hotel bar. However they do "nickel and dime" you for every little thing, which is expected when I'm traveling on business but annoying […] when it's personal travel. I would recommend the hotel to others, but probably would have chosen a different place for my circumstance. Read more
    Genuine Hotels.com guest review
    1 night trip in May 2012
    Bernard
    US

    Sheraton Springfield Monarch Place Hotel - Springfield
    5.0 / 5
    Outstanding

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in May 2012
    A Traveller
    US

    Sheraton Springfield Monarch Place Hotel - Springfield
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in May 2012
    A Traveller
    US

    Sheraton Springfield Monarch Place Hotel - Springfield
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in May 2012
    A Traveller
    US

    Sheraton Springfield Monarch Place Hotel - Springfield
    4.0 / 5
    Excellent
    "Great Visit"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    air conditioning in the room could have been colder
    Genuine Expedia guest review
    Other trip
    Apr 4, 2012
    A Traveller
    US

    Sheraton Springfield Monarch Place Hotel - Springfield
    2.0 / 5
    Fair
    "Springfield Sheraton"

    • Cleanliness
      3.0
    • Service
      1.0
    • Comfort
      3.0
    • Condition
      2.0
    Asked for 2 double beds, they gave us 1 king size for 4 people. Tried to make the best of it by asking for more blankets and pillows, so someone could sleep in the chair, 3 different times and they never came. Who puts a family of 4 in a room with one bed? seriously! Get a clue people! Too expensive for that kind of lousy service and stupidity.
    Genuine Hotels.com guest review
    1 night trip in Mar 2012
    A Traveller
    US

    Sheraton Springfield Monarch Place Hotel - Springfield
    4.0 / 5
    Excellent
    "Hotel garage"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    we paid to park in the garage and found out the garage was full and they would not refund your parking fee.
    Genuine Hotels.com guest review
    1 night trip in Mar 2012
    A Traveller
    US

    Sheraton Springfield Monarch Place Hotel - Springfield
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      3.0
    Room was adequate-bartender at sports lounge coughing up a lung perhaps? check in staff sarcastic and rude...Pool forecast..cloudy with clumps of hair floating around...hot tubs "under construction"? Marriott across the way is better...
    Genuine Hotels.com guest review
    1 night trip in Feb 2012
    A Traveller
    US

    Sheraton Springfield Monarch Place Hotel - Springfield
    5.0 / 5
    Outstanding
    "Sheraton downtown"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    We went to a show at mass mutual center,the hotel location was perfect ,one thing is we the self park is a bit expensive.especially when we left no one check to see if we paid the 12.95?
    Genuine Hotels.com guest review
    1 night trip in Feb 2012
    A Traveller
    US

    Sheraton Springfield Monarch Place Hotel - Springfield
    5.0 / 5
    Outstanding
    "Pleasantly Surprised"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    My daughters thought it was a very nice stay :-) thats all that matters. Kind of upset the hot tub wasnt working booo but i did swim with the kids instead..
    Genuine Hotels.com guest review
    1 night trip in Feb 2012
    A Traveller
    US

    Sheraton Springfield Monarch Place Hotel - Springfield
    4.0 / 5
    Excellent
    "Not bad, but..."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      5.0
    Nice enough hotel in great location for symphony, but a) pillows were too thick and b) highway noise was not adequately blocked out of roadside room.
    Genuine Hotels.com guest review
    1 night romance trip in Feb 2012
    A Traveller
    US

    Sheraton Springfield Monarch Place Hotel - Springfield
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      5.0
    • Condition
      4.0
    Ran out of hot water after a brief time in the shower.
    Genuine Hotels.com guest review
    1 night trip in Feb 2012
    A Traveller
    US
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