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Sheraton Santiago Hotel and Convention Center, Santiago

4.5 stars
Ave Santa Maria 1742SantiagoRegion Metropolitana1742Chile, ‏‎855-239-9480
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Good3.6 / 5
Location
Great location
Pool
Great pool
WiFi
Bad internet service
Value for money
Poor value for money
36See all 36 Hotels.com reviews
From 901 reviewsTripAdvisor Traveller Rating

Sheraton Santiago Hotel and Convention Center, Santiago

Hotel Info: ‎866-539-8117‎

from $169
  • Classic Room
  • Classic Room
  • Junior Suite
  • Club Room, View
  • Classic Room, View
  • Club Floor

At a glance

Key facts

Hotel size

  • This hotel has 379 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 1 PM
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed (service dogs only)

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • WiFi and wired Internet access in public areas *

  • WiFi and wired Internet access in rooms *

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

Offsite

  • Area shuttle within 50 km *

Other information

  • Smoke-free property

Also known as

  • Hotel Sheraton Santiago
  • Santiago Sheraton
  • Santiago Sheraton Hotel
  • Sheraton Hotel Santiago
  • Sheraton Santiago
  • Sheraton Santiago Hotel
  • Sheraton Santiago Hotel Santiago

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • The national sales tax (19%) is charged upon check-out to citizens of Chile regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of CLP 9.652 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

WiFi is available in guestrooms for CLP 7240 per day (rates may vary)

WiFi is available in public areas for CLP 7240 per day (rates may vary)

High-speed Internet access (wired) is available in guestrooms for CLP 7240 per day (rates may vary)

High-speed Internet access (wired) is available in public areas for CLP 7240 per day (rates may vary)

Area shuttle service is offered for an extra charge

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in common area
Things to do
  • Indoor pool
  • Outdoor seasonal pool
  • Fitness facilities
  • Spa treatment room(s)
  • Steam room
  • Golf lessons available nearby
  • Golfing nearby
  • Children's pool
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 15
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 7575
  • Conference space size (meters) - 704
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free grocery shopping service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Sleep Number by Select Comfort mattress
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

El Jardin Coffee Shop - This coffee shop specializes in international cuisine and serves lunch, dinner, and light fare.

El Bohio - This poolside restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Lobby Bar - This cocktail bar serves light fare only. Happy hour is offered.

El Cid Restaurant - This restaurant specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting).

Sheraton Santiago Hotel and Convention Center, Santiago’s small print

Also known as

  • Hotel Sheraton Santiago
  • Santiago Sheraton
  • Santiago Sheraton Hotel
  • Sheraton Hotel Santiago
  • Sheraton Santiago
  • Sheraton Santiago Hotel
  • Sheraton Santiago Hotel Santiago

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • The national sales tax (19%) is charged upon check-out to citizens of Chile regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of CLP 9.652 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

WiFi is available in guestrooms for CLP 7240 per day (rates may vary)

WiFi is available in public areas for CLP 7240 per day (rates may vary)

High-speed Internet access (wired) is available in guestrooms for CLP 7240 per day (rates may vary)

High-speed Internet access (wired) is available in public areas for CLP 7240 per day (rates may vary)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Sheraton Santiago Hotel and Convention Center, Santiago

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