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Location.
The streamlined Sheraton Centre Toronto is centrally located in Toronto, Canada, and is connected to PATH, a 16-mile underground shopping complex. In addition to 1,200 shops and services, PATH connects to 50 buildings, five subway stations, two department stores, six major hotels, the convention center and a railway terminal.
Hotel Features.
Guests of this smoke-free hotel may access 24-hour room service, particularly practical for international travelers. Dining options include old-fashioned steakhouse Steak that serves entrees such as filet mignon, rack of lamb and seasonal seafood temptations. Traders boasts over 25 brands of beers plus a respectable selection of martinis and single-malt scotches. Twelve LCD television screens are tuned to sporting events. A staffed business center offers extensive communication and shipping services. Wireless Internet access is available in public spaces (surcharge), and the hotel's voice mail system operates in four languages - English, French, German and Japanese. An indoor/outdoor pool, on-site spa, and well-equipped fitness center cater to active and health-conscious guests.
Guestrooms.
The Sheraton Centre Toronto offers 1,377 guestrooms in a 43-story main building and an adjacent 10-story tower. Rooms include custom-designed pillowtop mattress sets with triple sheets, fleece blankets, plump duvets in rich colors, and choice of pillows. Rooms also offer high-speed Internet access, dial-up Internet access, large desks, and cable television with video games and complimentary premium television channels. Guests with dogs can take comfort in the hotel's Love That Dog program, a complimentary service that provides the hotel's signature dog beds, bowls, mats, and temporary ID tags for small to medium canines.
"clise to airport"Reviewed by anita of "bancroft ontario" on Jan 30, 2012
Very clean, comfortable beds, nice pool.
Reviewed by a Hotels.com guest on Jan 30, 2012
This guest did not leave a comment.
"Nice hotel, right downtown"Reviewed by Steve of "Collingwood ON" on Jan 30, 2012
The hotel was clean enough and conveniently located right down town, near to the subway. Parking was very expensive compared to other loaclly available options (i.e. "green P").
""Reviewed by a Hotels.com guest on Jan 30, 2012
you SHOULDN'T have two hotels with the same name in the same city!! We were very disappointed that we had to wait for the hotel bus to take us to the wrong hotel and then had to take a 40.00$ taxi to the right one.The hotel was Four Points by Sheriton but Dixie road. I happened to get Frost bite on my big toe because of all the waiting and travelling.We had just arrived back from Mexico and had no closed shoes or boots.Not fun.Th hotel itself was great but do we want the inconvience again probably not....
"Great hotel for the night before a flight"Reviewed by Nancy of "Orangeville, ON" on Jan 30, 2012
The hotel was perfectly situated just a few minutes' drive from the airport and they offered a convenient shuttle that got us to the airport in plenty of time. The rooms were very clean and brilliantly set up so that the double beds were back to back with a large headboard, creating the feeling like there were two separate rooms. Perfect when sharing with family members or friends.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
The following facilities will be closed until 30 December 2011:
This information supersedes all other information in this property's description that relates to these amenities.
A Green / Sustainable Property - Third Party Certified
This property participates in Green Hospitality Award, a third-party certification program that has been independently certified. Third-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company's sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.
Traders - Lobby-level lounge offering real-time financial information and stock quotes on scrolling ticker tapes. More than 25 brands of beer, plus an extensive selection of martinis and single-malt scotches. Twelve TVs with large LCD screens are tuned to various sporting events. Lunch and dinner served seven days a week, with atrium seating available.
Bistro On Two - Casual bistro-style restaurant. Wide selection of appetizers, soups, salads, burgers, and pastas, along with entrees such as steak and baked halibut. A Table for One section caters to solo diners; every table has a laptop port. Breakfast and lunch served daily.
Steak - Old-fashioned steakhouse with dark wood walls and numerous private seating areas. Menu includes filet mignon brochette, pepper steak, prime rib, baby back ribs, rack of lamb, chicken, salmon, and other seasonal seafood items. Lunch and dinner served daily.
Link Café - Guests on the go can grab soups, salads, and sandwiches, along with Starbucks coffee and Great Canadian bagels at this café overlooking the hotel's waterfall garden. Open from early morning to mid-afternoon.
The hotel houses a fitness center (surcharge) with a wide selection of cardio and strength-training equipment. Lounge chairs and small tables line the tiled area surrounding the spa tub and heated indoor/outdoor pool, located in an atrium room with an 80-foot ceiling.
The Toronto Islands are a series of small islets off the coast of Lake Ontario, accessible by three ferry routes 1.5 km (1 mi) from the hotel. They provide numerous recreational options: bike and boat rentals; tennis and volleyball courts; softball diamonds; picnic areas; and an amusement park. The islands also offer swimming beaches and, for the adventurous, a clothing-optional beach on Hanlan's Point.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
it was a wonderful stay except that the security knocked on our door to tell us that there was a complain from the people on the hotel room beside us about noise coming from us. In fact they are the ones who were so noisy because they are having a party. The security should have observe and investigate first before deciding to warn us that should they […] complain again we will be force to leave. It seems that whoever complain first will be the one they will listen to. I hope they do it better the next time. Otherwise, it won't be fair if it's how you manage to address the situation. Still, my family still loves to stay at Sheraton wherever we go because of the comfort it has to offer. Read more
All good . Lovely!!!!!! My daughter and I enjoyed our stay . Completely satisfied.
"Great Experience"
Amazing Valet parking service and the hotel was near all the main attractions. The staff was also very kind and helpful
"The Sheraton Centre Toronto"
I had to spend the night in Toronto for Pre-op examinations prior to open heart surgery. I asked only that our room be close to an elevator as I am unable to walk any distance due to my condition. Upon arrival I checked in with a charming polite and informative female employee. Without a word she upgraded us to a handicap friendly room right by an elevator. […] What a different reception than at other hotels I recently stayed at in Toronto. The room was very comfortable with a wonderful view. I wish I could have seen more but was unable to leave the room until early morning in order to attend the hospital. Eventually I will see the remainder of the hotel and experience what it has to offer as I will definitely be returning once I am up and about. Read more
"expensive, not really worth it"
much to expensive, if you get a good deal - take it, otherwise the rooms have nothing special to offer.. hotel lobby is beautiful, wayyy nicer than the rooms...
This guest did not leave a comment.
"À downtown experience"
A great hotel close to great location perfect pair for a great vacation!I recommend this hotel to anyone that like to explore city by walking or using the transit or the bixy service!
This guest did not leave a comment.
"Sheraton Hotel in Toronto"
This hotel was the perfect hotel for our family's mini getaway. We were celebrating my husband's 50th birthday and the hotel staff went out of their way to ensure that we enjoyed our stay. The hotel is in a perfect location and we were able to go skating at Nathan Phillip's Square. We did eat at Bistro on 2 which was good, but not great and it was a […] bit too pricey, however, again, the staff were phenomenal. The only complaint that I would have is that I think the hallways are starting to look their age and probably need a bit of a reno, however, the room we had was great, updated, clean and everything we needed. Read more
"Sheraron center in Toronto, Canada"
The Sheraton Center in Toronto was a excellence hotel. Located close to must see sights in Toronto. Very clean and the staff were very helpful. The indoor /outdoor pool is beyond belief, something to experience in the winter months in CANADA!!!
This guest did not leave a comment.
"great location"
It was fantastic~ The hotel is great location that is near Eaton center, City Hall, Subway station. The staff is kindly that it was good time!!
View over City Hall at Christmas was just great. Walk to Eaton Centre, theatre and many restaurants. Restaurant in hotel is not fancy but Trader Vic's was closed for Reno. Very good service and the one bedroom suite was perfect for us. Fun to be back in Toronto.
"sheraton centre"
GREAT! Great location, great rooms and service. Just great all around.
"Sheraton Centre in Toronto"
Great Hotel, Close to everything. Would recommend this hotel to anyone. I would stay here again anytime.
"Winter wonderland"
Lovely stay during the holidays. Comfortable with great views. Lots to do and shopping was within walking distance. Will be staying again!
"Not so bad!"
After reading some of the reviews I was beginning to have doubts about my choice for this hotel and considered cancelling my reservation. However, due to time frames it was not an option and we went. Our check-in was fast, staff was super friendly, valet parking was superb, the room was as requested, clean, but dated - who cares. Location was perfectly […] suited to our needs; quick walk to The Four Seasons Of The Performing Arts, Restaurants and The Eaton's Centre (via Toronto's indoor path). Quinns Steakhouse offered excellent dining options(and I am a picky person) and the Hotel's BRKFST buffet was totaly awesome (Bistro on 2 - I think). Also realized that I stayed at this asme hotel last December having had a similar experience; I think that the folks who complain need to go to a smaller/more personalized hotel; this is big hotel; a Metropolis on it's own. The pool was closed, but the hotel offers a complimentary cab service to it's sister hotel The Harbour Castle Westin for a swim in their pool. Been there too(before - not this time) and pool is fine. Could tell you more, but suggest you go there with a positive attitude and you will meet with same :) Read more
This guest did not leave a comment.
"Sheraton centre Toronto"
Very nice hotel, clean. Comfortable beds with very efficient and friendly staff
This guest did not leave a comment.
"Nutcracker Night"
We were there (three adults, one child) for the ballet and an overnight stay. Wonderful service, helpful staff. The only disappointment was that the pool was closed for renovations.
"Sheraton Hotel in Toronto"
- Fire alarm goes off frequently. - Rooms are dated (tube television, cordless desk phone from 80's, desk chair broken, iron broken). - Room service food a wee bit tasteless (even for room service quality).
This guest did not leave a comment.
"Excellent check-in service"
Everything about the hotel was very good. Spacious, modern, clean rooms and passageways, impressive entrance and lobby, great restaurants and other services and a very convenient location for our purposes. But that is expected from this particular hotel. What I didn't expect was the very friendly and personal check-in service we got from Marilyn. She […] is a wonderful representative of the hotel. Read more
"Valet Parking for a Toyota Tundra"
Well we choose to go to the Royal Alexandra Theatre because of great show--Rain. After all the contemplating I reluctantly agreed to the Sheridan only because we can't park our Toyota Tundra underground because it is pretty big and tricky...so we go here because valet parks truck right in the immediate area within eyesight at all times. So we pull in […] after booking online and he says...valet? We say yes...and he says No more Room....Your truck is to big for Valet but you can go around the corner down one level to parking! (We took the truck because we were shopping...) So....no parking for a bigger size truck and very disappointed from that point on.....next time...definitely not my first choice. Read more
This guest did not leave a comment.
"Highly Recommended"
Stayed at the Sheraton last Saturday to go to a Leafs game...great location, easy access to the game, cabs are at the ready...the stay at the Hotel was excellent , great view from the room of the CN tower. The continental breakfast was very good ...We will be back...
"great location good hotel!"
location is perfect
"The Sheraton"
We went to the Royal Winter Fair so the hotel was extremely convenient and we were pleased to be able to get something to eat when we arrived rather late at the hotel. It was indeed very comfortable.
This guest did not leave a comment.
"Great location, excellent quality hotel"
Upon arrival we were a little concerned about the huge line up. We were pleasantly surprised to see it went extremely quickly as they had enough staff on the front desk to accommodate the large amount of people checking in. The location was excellent for walking around the downtown core. Room was clean with nice furnishings, and it was very quiet. We […] were on the 29th floor and had nice view over City Hall. The only shortfall was that the air in the room was extremely dry, so much so that we had a hard time sleeping, and the sheets on the bed were too small! The sheets barely covered the mattress and were too small for the king bed. Any movement you made in bed while sleeping pulled the sheets off completely. Somewhat annoying! Not withstanding the bedding and dry air issues, we were very happy with this hotel. Well worth the money and would stay here again! Read more
"Sheraton Center Toronto"
Very satisfied. WiFi surcharges suck, but we knew about them in advance
"Hotel great - Restaurant needs a lot of work"
We visit T.O. periodically to take in a concert or a play. Usually use Hotels.com or other sites to get a good hotel rate. Love staying at the Sheraton Centre because of its location - close to everything. This last time we had a lovely room on a high floor with a great view. Everything went well except for dinner. We were running late and decided to […] eat in one of the hotel restaurants! Quinn's Steakhouse. The food was very poor quality and my meal made me ill - terrible indigestion. Having just returned from the land of food, Italy, we were actually digusted at how bad this meal was. Toronto has some good restaurants, but this is not one of them and should be avoided. Too bad since the rest of the hotel is very good value, in the off season. Read more
This guest did not leave a comment.
"convenient but not worth it."
We booked a king-sized bed with valet parking. The parking is $45. per day. We took room 411 as it was ready. After a while in the room, we noticed it was quite cool. They temp showed 66 degrees, but the thermostat didn't work. That explained the reason for the plug-in "Airworks" rad sitting by the window. We had the rad plugged in all night on full […] but it didn't heat the whole room. Also, the black-out curtains didn't open. When we checked our 2 day old truck before leaving, there was a nice big shoe print on the top of the front bumper. They had parked the truck at the Queen St exit by the public sidewalk. There had been room inside. Read more
This guest did not leave a comment.
"Excellent As Usual"
Have stayed here many times and it is always a great experience.
"Sheraton Centre Toronto City Centre"
Convenient Location..reasonably priced parking at City Hall with tunnel to hotel.Chinatown nearby for adventurous dining out. Have stayed there before, for conferences, but this was my first personal booking. Didn't use the pool this visit, but it's a neat experience to be indoors and out at the same time.
"The Hotel Sheraton in Toronto"
Great location. Right in the heart of everything. The lobby is magnificent but there were a lot of people and noise going on. We were on the 32 floor and the view of the city was amazing. Great experience!
Location was great with restaurants nearby Bed was comfy and it was nice to have a choice of duvet or blanket.
"Cold Rooms/ Bad Food"
The heating in the room did not exists it took room service 3 hours to get us a small heater. We also ordered food thru the room service which that came very fast but was horrible food and highly priced (which was expected) the sliders (2 realley small burgers) had a strong smell of bad beef, the Greek salad had bad Feta & the calamry was like rubber. […] do yourself a favor and don't order anything from the hotel it seems like a bad run down kitchen. Read more
Excellent hotel, price was great, perfect location, great restaurant and very helpful staff.
This guest did not leave a comment.
This guest did not leave a comment.
This guest did not leave a comment.
1) Overcharged Phone Bill (Even the ones that didnt get through, they still charge, 4 calls to Air Canada costs $60) 2)Toilet keeps get clocked, fixed 3 times. 3)Coffee Machine wasn't cleaned from the last customer
We enjoyed our stay. The location was right across from city hall and Nathan Phillips Square where we saw the touching tributes to Jack Layton. The front desk service was a bit slow at check in, but they were courteous and encouraged us to check out without desk service on Sunday. This saved us time as they were quite busy. The walls between rooms are […] excellent for noise, which helped as there was something of a party in the room next to us on the first night. Read more
This guest did not leave a comment.
"Good location but a disappointment"
The pros and cons in my opinion are as follows: Pros: Excellent location; very well connected to downtown and you don't need a car to travel around Updated furniture in rooms Good service though comes at a price Cons: Hotel itself is a bit dated. Main areas have been updated by not the rooms Pricey compared to other newer hotels in downtown (e.g. […] Westin) No mini bar in room Read more
"The Sheraton - Downtown"
Our stay was most enjoyable. The hotel has everything anyone would need. The beds were extremely comfortable. We will definately stay here again..
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
