Thistle Marble Arch - London 51.51445, -0.15715

The location of this hotel is brilliant. Marble Arch tube station and buses next door. Staff, without exception, fantastic. I will recommend this hotel to all my freinds.

The bars and lounges were impressive although it was impossible to get a wine and soda as the serving staff spoke little English. My duvet had blood stains on it, the single glazing mean't it was difficult to sleep with all the road noise and the shower didn't even resemble a shower, it was a dripping tap.

This was just a overnight stay having come back from holiday.Excellent hotel,staff very helpful.I will be going back for a longer stay soon.

Nice hotel right on Oxford street, arrived at 12.30 and room was not ready until check in at 2.00pm so we got a free upgrade as we were going to theatre for 3.00pm. plenty of choice for breakfast and friendly staff

Check in was efficient and staff were friendly and professional. We couldn't have the room until 2.00pm but we were up-graded without extra cost. Concierge held the luggage, and there was no wait to deposit this. The room was newly furnished and contained all the facilities we needed. The air conditioning control outlets in the well below were noisy so windows had to be closed during the night, which was OK for us. Self-service breakfast gave us a very good choice and staff were plentiful, polite and efficient. When a small queue formed because tables were full, a second restaurant was immediately opened. Check-out was speedy and again staff were courteous and pleasant. The hotel is conveniently located at Marble Arch Tube station on Oxford street.

I have stayed at the Thistle Marble Arch on many occasions, it is a very nice hotel with some of the best staff in London. I was a little disappointed on this visit to pay for an upgrade and then find myself on a floor that was being refurbished and so decorators, the smell of varnish and noise was what greated me in the morning. That said, it is a very good hotel, just make sure you stay away from the floors that are being worked on. The staff are excellent and the breakfast very welcome.

This hotel is in an excellent location - close to lots of restaurants and right on Oxford Street for shopping. Rooms were great; clean and comfortable. A bit noisy due to traffic etc - but that is to be expected considering its location! I would definately book this hotel again :-)

Comfortable hotel with very friendly and helpful staff. Great location for shopping or seeing the sights. A bit pricey for what you get but no more so than other hotels in central London. Good hotel only let down by the averageness of the food both at breakfast and in the carvery. Would recommend this hotel to a friend but with with advice to eat out if can.

This hotel's location is perfect for sight seeing in London, right on Oxford St. and 2mins walk to tube station. Room was comfortable and cleaned to a high standard every day. Very good breakfast hot and cold buffet but as our stay was midweek the dining room was very busy. We were lucky to stay on the 7th floor so traffic noise wasn't a problem but maybe would be on lower floors. Overall a very enjoyable stay which suited our busy 3 day sightseeing timetable.

My husband and I stayed at this hotel from 8-11 April -3 nights - and will certainly make it our choice when we next visit London. The hotel's location in Oxford Street is excellent - convenient for everything: shopping, restaurants, the underground stations of Marble Arch and Bond Street. The West End theatres and the many places of interest are only a short distance on the underground. The rooms in the hotel are very comfortable and clean and have everything you would expect of a 4 star hotel ie safe deposit box, ironing board and iron, trouser press, tea/coffee facilities, television, seating area etc. The staff are polite, friendly and very helpful. There is an excellent choice of food offered at breakfast - hot/cold buffet.

We stayed for three nights, and it is literally a stone's throw from Oxford Street. The hotel is large, substantial and offers the type of service one would expect. Our room was comfortable and not a bad size for London. Marble bathroom was lovely - very art deco. Staff were friendly and more than happy to supply the extra tea supplies we asked for. We had no view from our room as we were at the back of the hotel, but it made no difference - the room comes equipped with Sky channels.

We stayed at the Thistle Marble Arch for three nights in a deluxe room. We thoroughly enjoyed the stay. The room was large and comfortable. The breakfast was great as was the carvery in the evening. The staff were all very attentive and friendly and couldn't do enough for us. The Bar Manager was particularly friendly and attentive. The bar was a bit pricey but it's what you should expect in central London. We got a good deal through Hotels.com and would stay there again if we could get a similar deal.

Very good, clean hotel & very good location for shopping, theatres etc. Good selection of food at breakfast, would definately stay there again.

nice hotel, nice room, wasn't really told at check in what I could expect as I had booked a deluxe room, so wasn't really sure what I was entitled to!

fantastic central location - hotel on oxford street, just a few minutes walk to Selfridges & to the nearest tube station(Bond Street). room was much bigger & better-equipped than we had expected, nice bar, breakfast great & hotel overall was very good - we will definately stay here again next time we come to London - really impressed

Lovely hotel and very convenient for Oxford Street and the tube. Offered a free upgrade which was great. Would definitely stay there again if there was an offer on through this site. Probably too expensive otherwise, but a wonderful treat!

hotel is appearing a little run down on the surface but is comfortable enough. Deluxe rooms should have a fridge in them and don'tbe fobbed off by the reception staff telling you differently. Primark is just across the road and Marks and Spencer and Next are also close by. Marble Arch tube station is on the next block and buses stop outside Primark. Hotel bar is expensive but bring your own drink. Breakfast is self serve buffet style and you can fill yourself up for the day. Make sure that you get breakfast included in your booking as they charge £14.95 a head per day.

The hotel was very nice and ideally located close to the city centre. The room was very confortable, spacious and clean. Staff were very polite and helpul. Overall it was a very pleasant stay. I would definately recommend it.

This hotel is just round the corner from Oxford Street so it is perfect for a shopping break. One street down you can get a bus to Knightsbridge and Harrods.If you do not like to use the Tube it is easy to get around on foot, by taxi and bus. The hotel staff are friendly and very helpful. The breakfast is excellent. Both Hotel and room are very clean.

Highly recommend very comfortable stay and staff very friendly and helpful lovely comfy room which was nice and quiet

The Hotel is very old. The hot water tap in the bathroom did not work. The price did not include breakfast. When I went for breakfast the next mornig, it was squashed into a tiny space and was a buffet. I ate elsewhere. I would not stay there again. The only bonus was that it was opposite where my daughter lives, so it was easy to get there and back.

The hotel is in a great location for the city bus service and the underground. The staff were welcoming with an easy check-in and out procedure. Room was comfortable and well supplied. I plan to return to this hotel again and again.

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The hotel staff in general were very nice and helpful. Rooms were clean and tidy while a pianist playing some delightful music in the foyer in the evenings. In addition when we went to the bar after work and found the staff in the bars were helpful and always delightful to speak with. I would recommend this hotel both for business and pleasure.

We arrived late, and the hotel was overbooked. They put us in the neighboring hotel that they owned. Very mod, not our style. However, when we got back to the Marble arch for our second and third nights, they upgraded us to a junior corner suite. Excellent room and service. Will definitely look at this hotel for our next trip to London! On top of the Tube and Hyde Park too!

I was surprised to find a hotel of this quality in this location for the price, this hotel is on Oxford Street (although the entrance is just off it), over the road from Marble Arch and a few mintues walk from the tube station. If you are looking for somewhere to be a base for going out for a night or staying longer I don't think you could find a better placed hotel. The rooms are big, well equipped and comfortable and the coomunal areas are well presented. If I had to say one downside of the hotel its that the lifts are at one end so if your room happens to be at the other end you will have quite a walk which isn't great if you have had a long day walking around the city, but as negatives go this is pretty minor and would certainly not stop me from staying here again. Something to note is that if you are driving to the hotel there is a car park next door which is very convenient and does allow for a 24 hour stay for about £36, so be sure to factor this into the cost if you are comparing it to a hotel with free parking (if you can find one in the city!). It will still be my first port of call when looking to book a room in the city centre in the future!

Brilliant loved it cant wait to return.

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Hotels.com really should clarify whether internet is provided free of charge. Other than the hardness of the beds (something which didn't bother me but bothered my companion) the cost of the internet would be my only other complaint. The hotel is well situated on Oxford St. next to the Underground. We'd likely stay there again.

Booked last minute for a night out in London - good location right round the corner to Marble Arch underground. Room was clean & comfortable although decor was rather outdated. Bathroom was very 'tired' & old with shower not working brilliantly. But fine for a 1 night stay, would not recommend for a 'luxury holiday' though.

Room was clean - except for the glasses - quite small and showing obvious signs of heavy use. Toilet seat was broken, but maintenance repaired this within one hour of check-in. Bar prices are obscene - fortunately plenty of other places around. Central, so easy to get anywhere you need. Good shopping on Oxford Street. Hyde Park just a few minutes walk away. Breakfast is the highlight - good plentiful cooked breakfast as well as a wide selection of alternatives.

Helpful staff. Good English breakfast. London is very expensive -- 2GBP for an ice cream bar ($3.00)

Nice large city hotel, just beside Hyde Park and literally 1 min round the corner from Marble Arch tube station. Got upgraded at check in to a larger room. Breakfast a bit pricey at £19 but suppose par for the course in London City Centre. Clean, modern hotel and staff were pleasant enough.

Great location, close to the subway and tour bus stops. Great shopping to!! Hotel was beautiful and the room suprisingly spacious and comfortable. We had a little trouble with a broken toliet the first night but they upgraded us from standard to a deluxe room with more comfortable beds. I would recommend the upgrade. Staff were always friendly and helpful. Had a great time and already planning a return trip!!

I stayed at the thistle Marble Arch for 9 days in May. It was a great hotel with a wonderful location near tube stations, and hop on and off tour buses. It is located near oxford street with the best shopping district and good restaurants and pubs. The hotel itself was clean, employees friendly. Breakfast was a great value. We did not run into any lines like others had reported. Room was spacious for europe and comfortable. We had a small problem with our toliet breaking the first night and the hotel staff immeidiately upgraded our room and moved us. I will definately stay here again, and am planning it already!!!

this is a great hotel although very big and busy the service is good and it's in a brilliant location

Hotel was excellent location just behind Oxford St, staff very helpful, friendly and knowledgeable. Room very clean. Room quiet despite being slap bang in middle of all the action. Seconds walking distance to main shopping, all main bus routes within seconds/minutes walk, as were lots of restaurants. Everything in hotel run well and very smoothly, only problem 2 mornings ran out of bowls at breakfast! We will be returning to this hotel again usually we stay a little way away from centre but this location just made everything so much easier and cheaper - taxis when needed from theatre at night for instance. what a pleasant surprise this hotel was and a great find!

Professional staff. Clean Room. Got the basic double and it was the same size as a normal American hotel room. Pleasantly surprised with the place. Would 100% stay here or another Thistle Hotel again.

This hotel represents great value and is based close to shops and transport links. The staff are very customer orientated and are keen to help. The rooms are spacious and clean with modern amenities. I have stayed here before and can reccomend it.

We were happy with the location. Very close to catch the bus tours, walk in Hyde Park, or shop on Oxford Street. We would definately stay in the same hotel. People in the hotel were very friendly and helpful with questions about London.

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I wanted to stay at this hotel because I had stayed here before. It was called the Mount Royal then. It was then and still is a very nice hotel. When we checked in we upgraded to the business floor for the equivallent of an extra night. We got breakfast, use of the computer (which comes in handy for checking in for flights) and a paper. I think they also served cocktails at night but I don't drink so I didn't take advantage. The hotel is right off Oxford street, which is a main shopping area, now this is a good and a bad thing. It is great to be near so many stores, a tube station also, but because you are near so many stores it is really crowded and noisy. My only compliant about the hotel is the room service. We ordered room service only one night and the food was good..don't get me wrong. The cost was not however..our two meals were about 20.00 pounds maybe the vat tax and the tray fee, yes tray fee, hiked it to almost 30.00. Needless to say we never ordered room service again!

great hotel with a friendly staff. only issue was a small one that when leaving on a sunday morning the bell cap would not call a cab. Maybe it was the sunday but we didn't have any other problems with getting a cab on several other early mornings. Saw the staff handle some really obnoxious guest behavior with aplomb.

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Very central, convenient, though rather dirty.

very central.excellent value for money.near two underground stations. steep syairs not ideal for people with hip or back problems,should be made aware of lift to ground on arrival.no hidden extras.willhecommend to our friends.

Location: excellent Room: larger than expected, comfortable, included all required facilities - safe, good bathroom, television, hair dryer Food: my rate didn't include breakfast so I didn't have it in the hotel. I did have room service one night and was disappointed with the Nasi Goreng but I wouldn't dwell on that too much Service was excellent all round - reception, concierge, porters & cleaning staff all top notch Fitness room: very compact but open 24 hours which is great. Overall this hotel is large and impersonal in a great location and well run. I'd stay here again.

Everything about this hotel was superb service was top notch you will not be dissapointed dont go here on a budget only one small gripe if you go down for brekfast late on weekends be prepared to que they are quite slow at clearing tables on the plus side brekfast is superb

The only thing this hotel has going for it is its Location ! The hotel is old and badly in need of restoration ! The issues we had are too many to mention ! I would never stay here again !