"Marriot Rancho Cucamunga"
Hotel was clean in a nice part of Old Rancho CucamungaGenuine Hotels.com guest review
The hotel and staff were great. Very clean and polite. Everything was very close and within walking distance. Great food and places to go all around hotel. However, the description of the room said it would have a refrigerator and it did not. When my kids and other family and friends were at the pool we heard gunshots and then a helicopter circled for […] a long time. There were also all kinds of parties going on that had running and screaming in the hallways all night long. But all in all it was fine. Read moreGenuine Hotels.com guest review
The only complaint I would have is that there is no hairdryer in the bathroom. Other than that it was a great stay.Genuine Expedia guest review
"Close to business meeting"
Enjoyed our stay. Pleasant evening after 450mile drive; bar tenders both nights were great. Only criticism was our room was right above the entrance portico and the two large flood lights penetrated our drapes and window covering, waking us in the middle of the night. Pool, food, parking, staff all were a credit to tired travelers. Location close to […] the superior court building was why we chose this hotel; location to interesting sights (the historic Inn) and restaurants was a bonus. Read moreGenuine Hotels.com guest review
"Couldn't find my reservation"
Tried to check in but the hotel clerk found no reservation that I booked on expedia 4 days prior finally had to check in without a reservation. Hotel charged for WiFi I did not use. Did not offer me anything for my inconvenience. I was late to a family surprise party because of delayed check in. Overall stay not pleasant. Next time I will consider other […] hotels instead. Read moreGenuine Expedia guest review
Hotel was decent. Very disappointed at the fact that we had to pay $10 a day for parking and $12.95 a day for WiFi. We've stayed at less expensive hotels and these amenities were included. Overall good stay. .Genuine Hotels.com guest review
Great location. Parking is $10 dollars per day.Genuine Hotels.com guest review
"way over priced for the quality"
It was basically like I stayed I at motel 6 for 200$ a nightGenuine Hotels.com guest review
Nice hotel, clean, friendly staff, comfortable rooms. No complaints.Genuine Expedia guest review
"It was such a wonderful stay at your Hotel ."
we wer there for our 45th anaversary and the staff sent up a plate of chocolet covered strawberrie s yum yum. the ladies at the lounge were so friendly and very personable. we plan on going again very soon. Thank your staff for such a wonderful stay. Happy Valentines day. The Mc CombsGenuine Expedia guest review
Friendly accommodating staff. Nice room and amenities.Genuine Hotels.com guest review
"Very clean nice amenities and close to the mission"
We enjoy the amenities and the continental breakfast -The hotel is close to the Mission Inn and a lot of fun activities Parking is secure and convenientGenuine Expedia guest review
It was great even though it was just one nightGenuine Hotels.com guest review
"Some get better with age, some just get older"
The hotel is not well maintained in the rooms. Dinner portions and quality are lacking. Staff seems unaware that they are in a service business, no welcome to the Riverside Marriot ever - even from the front desk! I struggled with my luggage while the bellman simply watched and never offered to help. When he greeted me at the door and asked how is your […] day going? Ans. should have been - OK until I watched you watch me struggle with my baggage for the last three minutes. Not working for tips are you? Overall a Motel 6 might provide better service. You really need to have a staff meeting and say good bye to employees that don't get it. Like it or not you are a servant to your customers. Read moreGenuine Hotels.com guest review
"Walking distance to Mission Inn"
The stay was sweet and short. I was expecting the availability of having a king bed versus the two doubles. We were not given the choice. Also the parking was an extra cost. That doesn't make sense to me. I'm already staying with the hotel, I should not have to pay extra to park in the hotel's parking structure.Genuine Hotels.com guest review
"Clean, but has minor issues"
Staff is very friendly, no free breakfast, even if it's a bagel and OJ, that would have been nice. Bar staff was really nice, but sadly kept serving people that really didn't need any more booze. Room was clean, hand soap was nice but the shampoo and conditioner left my hair frizzy. I left something in my room and they were kind enough to mail it back […] to me. The lamp shades were all beat up. Beds were comfortable. I've never liked paying to park at a hotel and it was $10. Our room had a fridge and a window that opened about an inch for fresh air. Curtains don't block the sunlight. Read moreGenuine Hotels.com guest review
Came to your hotel on New Year's Eve . My friend and I went to Mario's for their great New Years Eve dinner and we didn't have to move the car...just walked down the block! We got lost on the way over from Palm Springs, missed the turnoff on 60. Called the hotel and asked for help...we are of a Certain Age,,no GPS! The young lady who answered the phone […] was very helpful and ten minutes later we were in our room. The hotel was very quiet on a very noisy Eve! We slept like babies on your comfy beds. And no charge for handicap parking area across from the front door.Lovely Holiday time of the year to enjoy walking about and very safe at night. Read moreGenuine Expedia guest review
nice hotel. will definitely stay again!Genuine Hotels.com guest review
Nice hotel, very clean and close to downtown. Two queen size beds would be better than two double beds. For the price, free parking and wi-fi should be available. Just another way to make more money I suppose.Genuine Hotels.com guest review
"Better Service than Mission Inn!"
Our family was in town for a wedding. Several stayed at Marriott and the others at the Mission Inn. Service at the Marriott by far exceeded Mission Inn both for hotel and restaurant.Genuine Hotels.com guest review
Terrible noisy room, we will never stay there again.Genuine Hotels.com guest review
The hotel was nice, clean and modern but was had a hard timing sleeping due to the trains that passed through the night and blow the horn. The windows could have been insulated. Restaurant had nice food but service was so slow we waited ages for a table as there was no servers around. When we did get a table service was still slow. The staff were friendly […] and helpful once they arrived. Read moreGenuine Expedia guest review
1st impression in the lobby - Pleasant Staff in front desk and in the bar on 1st day - Ok Staff in front desk on 2nd day (Check out) - Pleasant Room impression - Not clean House keeping service - Very good but the container for hot water provided by room service was dirty.Genuine Expedia guest review
The best hotel location! Service was wonderful. Had a good stay. Definately will book again there!Genuine Hotels.com guest review
"Great hotel location"
Nice hotel to stay at. We had a Christmas party at the mission hotel. Rooms there were $259 a night with a two night minimum. I passed on that and booked this hotel for a fraction of the price. Place was nice, clean and service was awesome.Genuine Expedia guest review
We began staying here four years ago and this hotel has never disappointed us. The rooms are large, clean and well maintained. There are enough electrical outlets for the tech gadgets. Everything about the decor, linens, amenities reflects quality way above many hotels. The location is perfect for strolling, shopping, dining, and still walking distance […] to the civic center. Love the bed! We will return. Read moreGenuine Hotels.com guest review
"I. Would stay at Marriott hotels all the time"
It was wonderfulGenuine Expedia guest review
A five star experience. Nothing to write. Everything is great especially the location. It is very near the Riverside downtown. You can enjoy the carnival, carriage ride, yummy food within minutes form the hotel.Genuine Hotels.com guest review
When we checked in I asked the lady any charge for parking , she said $8.00 , but at the parking structure the sign show : overnight guest: $0.00 ( we saw the sign after checking in that we could get room key to enter the garage) . The next day when we were checking out, I asked the different lady about the parking fee, she said : Yes as curtesy there... […] Oh oh I see the charge in the computer , oh unfortunately , there is charge ... I felt her changing the from maybe as curtesy no charge to yes there is charge when she saw the charge on computer that was input by the other lady from the previous night. It's not a big amount , we did pay for the parking, just I don't like the way they were tricky and in some way taking advantage of the first time customer . Read moreGenuine Hotels.com guest review
It's conveniently located very close to the Mission Inn and all the nice restaurants and bars. We spent the night out enjoying the Christmas festivities going on, dinner, and a few bars...then easily walked back to the hotel. It was a perfect location and a nice overnight getaway. We'll definitely be staying again.Genuine Hotels.com guest review
Good.Genuine Hotels.com guest review
thank youGenuine Hotels.com guest review
Festival of Lights right at our doorstep!Genuine Hotels.com guest review
Service was great and considerate of our family groupGenuine Hotels.com guest review
Festival of Lights - family fun!Genuine Hotels.com guest review
This hotel was perfectly located for our visit as we came to see the Festival of Lights kick-off ceremony. The hotel was nice, clean, and front desk staff were super friendly and accommodating. The only drawback was the very slow service at the restaurant in the morning. We could see many empty tables, but no one would seat us for over 15 minutes. When […] we were seated, the hostess immediately brought drinks, but we still had to wait a while before we saw a waitress. I understand the hotel was crowded, but the restaurant was just not properly staffed. The food was good when it arrived. Read moreGenuine Hotels.com guest review
The girl checking us in was very rude. I asked if we could have a room on the east side of the hotel so we would be able to see the Mission Inn (Riverside, Ca.). She put us on the 6th floor, but said that we wouldn't be able to see the Mission Inn because of the trees. I said to her that we had stayed at the Hyatt (just 30 yards away from each other […] on the same side of the street) the previous weekend on the east side of the hotel on the 5th floor, and could see it just fine. Then she said that there is a train that goes by and it would probably bother us on that side. She rushed us through like she was in a hurry, but no one was behind us waiting. And on Thanksgiving night, we came back to the hotel to sit in the lobby and visit before we went up to our rooms. Well, that was impossible as there were 8 kids running around screaming at 10:00 at night. There is not a continental breakfast there either. The sheets on the bed are loud, like they're stuffed with plastic. I'll stay at the Hyatt next time. They were very nice and friendly. I asked for a nice quiet room and they gave us the top floor off by ourselves. They also have a continental breakfast. Read moreGenuine Expedia guest review
"Just wishing we slept well..."
Was expecting a long restful sleep but since we had to stay late night, extended sleep was needed...unfortunately, our neighboring room kept slamming the door (jamming the metal bar on the top) the whole early morning through almost before we checked out...Not the hotel's fault though but of the people that were using the place...not sure if other neighboring […] room mentioned anything about it too. TV signal keeps loosing every less than a minute and just ended up not using it... Room A/C unit was too loud...recommends possibly putting something to reduce noise especially when it kicks in as it always waked us up...(just a constructive suggestion) :D Read moreGenuine Expedia guest review
"Downtown Riverside w/o the $$$$ of the Mission Inn"
Don't give me wrong my wife and I love the Mission Inn. We have often stayed there and love eating at the restaurants. However, since I have recently retired I have been searching for ways to reduce the financial outflow. I have found a solution. Stay at the Marriott Riverside and then go to the Mission Inn for the dining and the ambience. The Marriott […] is a great hotel. Excellent rooms and facilities, and, most important of all, less than half the price of staying at the Mission Inn. By the way the hotel staff at the Marriott were some of the friendliest people I've ever had contact with at any hotel. Read moreGenuine Expedia guest review
Upon check in i was not informed that we would be given a handicapped room. When i asked why they said it was because they were sold out. It would have been nice to have not been suprised. The hotel smelled dirty and alot of people hanging out in front of the hotel, none of which appeared to have been guests. Very loud too. NEVER STAYING HERE AGAIN […] !!!!!!!!!! Read moreGenuine Hotels.com guest review
"Clean and comfortable"
Wish they offered free wifi and maid service every dayGenuine Hotels.com guest review
Great service and the folks here are really friendly and helpfulGenuine Hotels.com guest review
I was in Riverside to deliver a speech and the staff could not have been more helpful in making sure I was satisfied with my room, the meeting room configuration etc. I deliver over 200 presentations a year and this hotel staff was as good as any I have worked with. If you are planning a meeting in the Riverside area, I would highly recommend this hotel. […] I was very pleased. Read moreGenuine Hotels.com guest review
"Pleasantly surprised and satisfied"
We are a very satisfied customers! Our stay was very pleasant; the hotel is very clean, the staff is exceptionally friendly and helpful. The breakfast buffett was good too. I asked for an extra blanket and bath towels and they were literally there in less than 5 minutes.Genuine Hotels.com guest review
"Great Stay for the occasion"
Booked the room for my 20 Year High School reunion. The Lobby area looked great, but when I got up to my room, the decor was outdated and the building showed it's true age. The rooms were small, I tried to upgrade to a suite, but since I booked the room through hotels.com, they would not allow me to upgrade unless I cancelled my reservation and re-booked […] the room through them. Didn't want to go through the hassle. Overall, I would stay here again if I had to. Read moreGenuine Hotels.com guest review
"Nice, clean and affordable hotel."
The staff was very friendly, the room clean and the mattress very comfortable. There was some noise on our floor but the management handled it satisfactorily.Genuine Expedia guest review
"Short walk to the old mission"
Wedding at the old mission, Marriot just a short walk away.Genuine Expedia guest review
"Very nice hotel"
I loved it!Genuine Hotels.com guest review
"Around 2:30 am on Sunday, there were horrible shak"
There were horrible noise up 11th floor on Sunday around 2:00 am and it last almost 40 minutes and after I couldn't go back sleep. Overall experience was very poor. Jessica GlavinovichGenuine Hotels.com guest review
"Comfortable and clean"
Slightly upscale, clean and professional, great stay.Genuine Hotels.com guest review
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