thank youGenuine Hotels.com guest review
Festival of Lights right at our doorstep!Genuine Hotels.com guest review
Service was great and considerate of our family groupGenuine Hotels.com guest review
Festival of Lights - family fun!Genuine Hotels.com guest review
This hotel was perfectly located for our visit as we came to see the Festival of Lights kick-off ceremony. The hotel was nice, clean, and front desk staff were super friendly and accommodating. The only drawback was the very slow service at the restaurant in the morning. We could see many empty tables, but no one would seat us for over 15 minutes. When […] we were seated, the hostess immediately brought drinks, but we still had to wait a while before we saw a waitress. I understand the hotel was crowded, but the restaurant was just not properly staffed. The food was good when it arrived. Read moreGenuine Hotels.com guest review
The girl checking us in was very rude. I asked if we could have a room on the east side of the hotel so we would be able to see the Mission Inn (Riverside, Ca.). She put us on the 6th floor, but said that we wouldn't be able to see the Mission Inn because of the trees. I said to her that we had stayed at the Hyatt (just 30 yards away from each other […] on the same side of the street) the previous weekend on the east side of the hotel on the 5th floor, and could see it just fine. Then she said that there is a train that goes by and it would probably bother us on that side. She rushed us through like she was in a hurry, but no one was behind us waiting. And on Thanksgiving night, we came back to the hotel to sit in the lobby and visit before we went up to our rooms. Well, that was impossible as there were 8 kids running around screaming at 10:00 at night. There is not a continental breakfast there either. The sheets on the bed are loud, like they're stuffed with plastic. I'll stay at the Hyatt next time. They were very nice and friendly. I asked for a nice quiet room and they gave us the top floor off by ourselves. They also have a continental breakfast. Read moreGenuine Expedia guest review
"Just wishing we slept well..."
Was expecting a long restful sleep but since we had to stay late night, extended sleep was needed...unfortunately, our neighboring room kept slamming the door (jamming the metal bar on the top) the whole early morning through almost before we checked out...Not the hotel's fault though but of the people that were using the place...not sure if other neighboring […] room mentioned anything about it too. TV signal keeps loosing every less than a minute and just ended up not using it... Room A/C unit was too loud...recommends possibly putting something to reduce noise especially when it kicks in as it always waked us up...(just a constructive suggestion) :D Read moreGenuine Expedia guest review
"Downtown Riverside w/o the $$$$ of the Mission Inn"
Don't give me wrong my wife and I love the Mission Inn. We have often stayed there and love eating at the restaurants. However, since I have recently retired I have been searching for ways to reduce the financial outflow. I have found a solution. Stay at the Marriott Riverside and then go to the Mission Inn for the dining and the ambience. The Marriott […] is a great hotel. Excellent rooms and facilities, and, most important of all, less than half the price of staying at the Mission Inn. By the way the hotel staff at the Marriott were some of the friendliest people I've ever had contact with at any hotel. Read moreGenuine Expedia guest review
Upon check in i was not informed that we would be given a handicapped room. When i asked why they said it was because they were sold out. It would have been nice to have not been suprised. The hotel smelled dirty and alot of people hanging out in front of the hotel, none of which appeared to have been guests. Very loud too. NEVER STAYING HERE AGAIN […] !!!!!!!!!! Read moreGenuine Hotels.com guest review
"Clean and comfortable"
Wish they offered free wifi and maid service every dayGenuine Hotels.com guest review
Great service and the folks here are really friendly and helpfulGenuine Hotels.com guest review
I was in Riverside to deliver a speech and the staff could not have been more helpful in making sure I was satisfied with my room, the meeting room configuration etc. I deliver over 200 presentations a year and this hotel staff was as good as any I have worked with. If you are planning a meeting in the Riverside area, I would highly recommend this hotel. […] I was very pleased. Read moreGenuine Hotels.com guest review
"Pleasantly surprised and satisfied"
We are a very satisfied customers! Our stay was very pleasant; the hotel is very clean, the staff is exceptionally friendly and helpful. The breakfast buffett was good too. I asked for an extra blanket and bath towels and they were literally there in less than 5 minutes.Genuine Hotels.com guest review
"Great Stay for the occasion"
Booked the room for my 20 Year High School reunion. The Lobby area looked great, but when I got up to my room, the decor was outdated and the building showed it's true age. The rooms were small, I tried to upgrade to a suite, but since I booked the room through hotels.com, they would not allow me to upgrade unless I cancelled my reservation and re-booked […] the room through them. Didn't want to go through the hassle. Overall, I would stay here again if I had to. Read moreGenuine Hotels.com guest review
"Nice, clean and affordable hotel."
The staff was very friendly, the room clean and the mattress very comfortable. There was some noise on our floor but the management handled it satisfactorily.Genuine Expedia guest review
"Short walk to the old mission"
Wedding at the old mission, Marriot just a short walk away.Genuine Expedia guest review
"Very nice hotel"
I loved it!Genuine Hotels.com guest review
"Around 2:30 am on Sunday, there were horrible shak"
There were horrible noise up 11th floor on Sunday around 2:00 am and it last almost 40 minutes and after I couldn't go back sleep. Overall experience was very poor. Jessica GlavinovichGenuine Hotels.com guest review
"Comfortable and clean"
Slightly upscale, clean and professional, great stay.Genuine Hotels.com guest review
"Great place to stay"
Plain and simple. Great hotel, great staff, great experience. I had over slept an hour and checked out about 1 hr 30 min late and they were very nice and generous about it. Will stay here again if I am near the area.Genuine Expedia guest review
"Excellent location near the Sherman Center."
Very nice hotel. All the amenities Existed and the rooms were clean and spacious and great staff. The only thing was the receipt was a bad copy. For work purposes, an original is always needed. I would stay here again. Thank youGenuine Expedia guest review
"Great and relaxing escape"
My wife and I drove up from San Diego for a Boz Scaggs concert at the Fox Performing Arts Center and spent one night at the Riverside Marriott. We arrived at the hotel on Saturday at approximately 1:00 pm and were able to check in immediately. We spent a few hours at the nice, clean and attractive pool. Afterward, we waked to an early dinner at one […] of the restaurants along the pedestrian walkway. The theatre was only two blocks away so that was quite convenient. After the show we were able to spend 30 minutes in the hot tub so that was great. There is a coffee bar in the lobby for the morning pick me up. Parking is $8 per day in a secured lot. Everything was clean and new. The staff was courteous and helpful. Great stay, would definently stay there again. Read moreGenuine Hotels.com guest review
"Nice hotel, close to downtown."
My experience was that there was a large group of youngsters, like fraternity. They were loud and took over the place. I did not get a good feel for staff because that group caused so much stress on the hotel. REALLY!!!! Will not go back....Genuine Expedia guest review
"or but not great for the price"
good experience let me check out late. INTERNET FEES WERE TO MUCHGenuine Expedia guest review
At 1st glance, it seems tucked away in an alley. But once you walk in it is beautiful! A nice surprise! The front desk staff was awesome! And very efficient!Genuine Expedia guest review
every thing is a OK.Genuine Hotels.com guest review
"Great Place To Stay"
The rooms were very clean and spacious. Staff was very helpfull and answered all my questions. I will definatly stay there again when I go back.Genuine Expedia guest review
"Modern/Contempory Decor- very nice"
We were very satisfied with our stay at the Marriott - Riverside CA. Every place we went was within walking distance. There was even a CVS drug store across the street. Very convenient. If I had any complaint, the air conditioner was a little noisy, but I do think that's probably normal for any hotel. It's just the way their designed.Genuine Expedia guest review
Greay stay..strongly recomendedGenuine Hotels.com guest review
"Excellent Hotel.....I recommed it."
Very clean and well kept. Front desk manager was lazy and not helpful....but all the rest of the staff was goodGenuine Hotels.com guest review
"never coming back"
I don't understand how they have high ratings. I stayed here for one night wo my girlfriends dropped by to hangout with me that night and we went to the bar/lounge. Sat there for 2 hours with no service & a dirty table sitting in front of us. The guys working could care less that he had a job to maintain. I've never seen such horrible service in a hotel […] lounge! I will makes sure I let everyone know not to stay or visit this location. HIRE NEW BARTENDERS Read moreGenuine Hotels.com guest review
"Not ready for prime time."
The room they initially gave us had a backed up sink. Which they fixed right away. When going to bed we found the carpet was wet next to the bed and smelled funky. The comforter on the foldout couch had hard lumps of whatever it was filled with and no fluff just two layers of fabric. The tub wouldn't drain until I removed the popup! There should never […] be a time when you have to complain about a room at the Marriott. This was unacceptable! The staff at the front desk was great and changed our room to another just down the hall. The following day we returned to the new room mid-afternoon after being away since 6:30 AM for a graduation, the reason for our travel, to find our room had still not been made up. Just not up to the standards set by even more modest accommodations in town. Never again! Read moreGenuine Expedia guest review
Room was clean and comfortable. Had to pay for parking and internet connection.Remember to pack your toothbrush kit and shaving kit. None provided.Genuine Hotels.com guest review
"urban one night stay"
This location is pefiect if you enjoy staying in city centers. Downtown Riverside has been revitalized and this hotel is walking distance away from several good restaruants and night life. The hotel itself looks a little tiered, but the rooms have been updated. The staff was friendly and helpful. The night we stayed BOTH the waitress and bus boy had […] called in sick, which left only the bartender to take care of ALL the guests in the main area. This caused the area to become cluttered with dishes and he even ran out of glasses at one point. Additional staff should have beeen called in, considering it was an extremly busy night. Read moreGenuine Hotels.com guest review
"In Downtown Riverside, CA"
Very friendly desk staff, beautiful lobby. Did not like the fact that they had a daily parking charge. Room was nice, clean and quiet. Bed was comfortable. It was very quiet in the halls for a Saturday night, and I was SO happy! We had a nice restful sleep. Not enough linens in bathroom (only 2 towels). I used one towel for my hair and the other for […] my body. NO COFFEE POT. Charge for WiFi service. Finding pool was difficult. Didn't like the fact you had to walk past a restaurant to go to the pool. This hotel is geared for Business Travelers on an expense account, not weekend transient guests. Read moreGenuine Expedia guest review
"Our Visit Home"
We enjoyed our stay here for many reasons. Number one is the staff. They are awesome. From the greeting when we walked in the front doors till our checkout. Everyone was friendly, accomodating, and exceptionally eager to help. Our reason for visiting is that a part of our family lives in this neighborhood now and we were in town for a party. We took […] them to breakfast and the food was amazing. We had bragged about how our first breakfast buffet was so good that they were eager to join us. Also, its a great value. The "omelette guy" sorry I forgot his name, was not only friendly but he makes an amazing omellete!! We will definitely stay here next time were in town and also tell all our friends and family!! Read moreGenuine Hotels.com guest review
"Very sincere staff"
I loved my stay staff was very accomadating...made me feel so at home! Room spacious and clean! Food very good! Definitely will return!Genuine Hotels.com guest review
We stayed here overnight after the Taste of Brews. We were able to check in early, which was a big plus. The hotel has been renovated. The lobby is huge and well decorated. We had a king size bed, the mattress was comfortable. The bathroom was a little small but that is to be expected in an older hotel. We thoroughly enjoyed our stay and look forward […] to next year. Read moreGenuine Expedia guest review
"Great hotel right in downtown"
The hotel was fantastic my only complaint was pillows were too fatGenuine Expedia guest review
very nice would stay there again bed was very nice bathroom bigGenuine Expedia guest review
"They made me pay for stuff one normally gets free"
There for four nights but had to pay for parking and internet connection. I wont go there again.Genuine Hotels.com guest review
"Great deal in downtown Riverside"
I stayed at the Riverside Marriott while visiting family. The accommodations were comfortable and the service was great. Rates were very reasonable.Genuine Hotels.com guest review
"Great place to stay in Riverside!"
Hotel was great; the staff was even better. Wonderful service, very friendly people who genuinely made me feel welcome. Didn't love the pillow and it wasn't easy to get there from the Metrolink Station in the rain, but overall it was a great visit!Genuine Expedia guest review
"Great when attending a conference!"
I attended a conference in Riverside and stayed at the Riverside Marriott. The location is perfect because you can walk over to the Convention Center and there are plenty of dining choices and nice places for a walk without having to drive. The staff was very friendly and helpful. We got early check in and late check out to coincide with the conference […] schedule without a problem. The beds are super comfortable! Read moreGenuine Expedia guest review
"Loved my stay...."
Great downtown location for those not familiar with Riverside. Two blocks from the infamous Mission Inn, which is fabulously decorated during the holiday season. CVS and Starbucks within a block. I like staying here because of it's central location to friends in the area. The room is so comfortable that I could have stayed inside all day though. Great […] view of mountains. The fitness center is also well maintained and open 24 hours. Would suggest a means to recycle within the room. Read moreGenuine Expedia guest review
"Was convenient for my stay"
The starbucks coffee shop should have the real dea. The barista that served us didn't have skinny milk and made the latte with full mild, didn't take the drink. The Mocca had caramel on top...??? not at starbucks.Genuine Hotels.com guest review
Don't let the outside fool you. The inside of the hotel is very nice and the service was exceptional.Genuine Hotels.com guest review
"Nice hotel, not so nice location."
Hotel is right in the heart of downtown Riverside. Convenient to where we needed to be, but not the nicest neighborhood. Police sirens constantly, and a lengthy visit from the police helicopter at midnight one night. Not the hotels fault, but I barely slept during my stay. Bring earplugs just in case.Genuine Hotels.com guest review
"Quality of Service"
Everyone was so friendly and accommodating. They all went out of their way to make our visit very pleasant. Beds were comfortable and it was very quiet at night. We ate breakfast and lunch in the restaurant and food was very good and presentation was very nice. We will definitely come again!Genuine Hotels.com guest review
"close to Mission Hotel which decorates extravegant"
Nice, Typical MarriottGenuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )