"Breakfast room was hard to find."
Getting from the room to the breakfast room was not straightforward. You had meander through curved stairs and tiny room to find breakfast.Genuine Expedia guest review
"beautiful, clean, great location"
excellent, very happy, great service,free drinksGenuine Hotels.com guest review
"Old world luxury, new world conveniences"
This was one of the best hotel stays of my life. The hotel staff was perfect! Gracious, professional. I was given a free upgrade to a junior suite. Large, beautiful room. Well designed and supplied. Will absolutely plan to stay here again.Genuine Hotels.com guest review
"friendly and kind staff"
We had some troubles in the room(smell of drain pipe, tv system and water leakage), but staff resolve them promptly.Genuine Hotels.com guest review
Great hotel, room left a little more to be desired but was a great, oh yea, free soda and beer in the mini bar!Genuine Hotels.com guest review
"Charming old gem"
We were scheduled to stay here for 5, go to Amsterdam for 3, then return here for 3. Our first room was the basic room which was large for European standards. It is very much what you expect out of an old hotel but full of charm. We had to cancel Amsterdam trip due to illness so rebooked through Hotels.com for 2 nights and were able to get the Jr Suite. […] What a lovely room and cheap in cost by American standards. Final nights had to change rooms again as pre-booked but they put us in the mid price room which was newly renovated and lovely. It was smaller than the first room but very nice. They really showed why an old hotel like this has survived! Their service from concierge, front desk to the fantastic restaurant was superb! 10 days in one hotel was a bit much for us but the wonderful staff at the Metropole made it pleasant ! Make a point of having dinner in the restaurant for price fix menu! You will not be disappointed! We were treated like kings even when we ordered cheapest thing on the menu. A very special evening!!! Also the breakfast is not to be missed when included in room price! Read moreGenuine Hotels.com guest review
Great old hotel near popular tourist walks and convenient to the Fish Market area for dinner.Genuine Expedia guest review
"Outstanding hotel and all aspects of service."
Outstanding hotel and all aspects of service!! Everybody was exceptionally friendly and helpful. Hotel was beautiful, bright, and clean. We didn't eat there but the restaurant and café were always fairly full so I imagine the food is just as good as the hotel. The hotel is situated very near the pedestrian area and city centre where you will find hundreds […] of restaurants and attractions.. we enjoyed just walking around the city, the Grand Platz and all the restaurants, bars and people. We couldn't have been happier! Read moreGenuine Hotels.com guest review
Great value for the price and location couldn't be better. Will definitely recommend to my friends and family.Genuine Expedia guest review
"Metropole is classy"
A lot of history in this hotel. It is not modern but it is well maintained. Old fashioned elevator is interesting, if not easy to handle. But i would come back again. Short walk to Grand Place and a bit longer to Gare du Nord.Genuine Hotels.com guest review
"Old world hotel in a great location"
This is a classic European old world hotel, from it's lavish interior to its attentive service. The location is excellent--just 5 minute walk to the Grand Place, a 24 hour parking garage across the street, and a subway station across the street. It's on a busy main intersection with touristy shops (and a casino downstairs) yet remains relatively quiet […] and relaxing. Read moreGenuine Hotels.com guest review
Great location, nice staff, the hotel rooms/facilities in dire need of face-lifting...Genuine Expedia guest review
"great classic hotel, excellent downtown location."
Everything was great - location, size and comfort of the room, excellent value for money. The only issue was the main lift being out of service and the need to get to my room via a long-winded route. Fortunately the porter took care of my luggage both going in and leaving, so I didn't have to navigate the labyrinth with all my bags. Otherwise, no complaints...would […] definitely stay there again. Read moreGenuine Hotels.com guest review
I must confess that this review was very difficult because there was many upside downs. Indeed the hotel is bit old but that can be seen by some as charming. The location is very good. Every single room is different from the others, so is basically to play the lotery and leave to your luck what you will get, for example I paid less that my friends and […] got a much better room... The service is excellent I must confess. The breakfast fair enough. The wifi very slow... If you are used to certainty for sure this cant be your place, if you trust in your luck... give it a try! Read moreGenuine Expedia guest review
Very satisfied with the hotelGenuine Hotels.com guest review
"Beautiful hotel in historical building"
Everything was fine. Pleasant restaurant and cosy room with big bathroom.Genuine Expedia guest review
It was excellent - I am looking forward to be back.Genuine Hotels.com guest review
"Old but sexy!"
The hotel is old with Art-Nuveau design. Located in the city center and very clean.Genuine Hotels.com guest review
Lots of attention to guests, which is lovely. Gracious staff (super gracious). Old world manners.Genuine Expedia guest review
"Best hotel stay ever!"
I can't say enough about how gorgeous this hotel is, and the location couldn't be better. Walk to everything. You must stay here!Genuine Hotels.com guest review
Close to the city , nice decoration, the receptionists are niceGenuine Expedia guest review
"Walking distance to great landmarks"
The staff was great and very helpful. The room was clean, and the service was great. The only improvement that is needed is the mattress quality. Otherwise, it was great.Genuine Hotels.com guest review
The Metropole is a nice classic hotel that is well located near shopping, metro station, movie theater among others.Genuine Expedia guest review
Wonderful location, great experience, great surroundings and great food. Absolutely recommended.Genuine Hotels.com guest review
Great place and a great value with included breakfast. Room was well appointed and large by European standards.Genuine Hotels.com guest review
"Incredible hotel - very classy"
This is one of the most impressive hotels I have ever stayed. My wife and I had a wonderful time. The staff was very responsive. The woman who checked us in upgraded us to a beautiful room. There is a cage elevator that was really cool. The lobby was impressive. After a great night on the town we came back to the bar, which was hopping because of the […] cool dude playing the piano. The breakfast, which was included, was really tasty - included loxs and bagels. I can't say enough good things about this hotel. Really classy and first class. Read moreGenuine Hotels.com guest review
this is not a business hotel. it is old, internet connection is horrible. It drops all the time. the breakfest is too expensive for what it offers. If you can make the show hang on the wall, you are really lucky. you have to use one hand hold the show handle all the time. the location is great if you like to see the city life.Genuine Expedia guest review
"Elegant, old-style hotel near everything."
The Metropole is an experience like going back to the glory days of elegant hotels. The room, a Privilege Room, was huge. Breakfast was included in my price and it was substantial. Updated bathroom was large. Staff was all very helpful. The hotel is in close proximity to all of the Grand Place neighborhood sights.Genuine Expedia guest review
"Grand Hotel in Center of Town"
The Metropole is the Grand Hotel of Brussels. The common areas are strunning and will remind you of a more elegant time. The rooms are larger than most any you will find in a European hotel . The amenities may not be the most modern, TV is a bit older, etc., accessibility is not great, there are steps, and a very antiquated elevator, however the rooms […] are very comfortable , and there is oodles of charm. Breakfast is expensive , so try and book it with hotel room . Read moreGenuine Hotels.com guest review
"New Years Blast"
This hotel was in prime location to all the surrounding pubs and clubs. The rooms were very cozy with complimentary beverages in the room. Very eligant!Genuine Hotels.com guest review
Overall nice stay but furniture is quite old. Great location, everything at walking distanceGenuine Expedia guest review
Location was excellent.Genuine Hotels.com guest review
Older, but very nice hotel with a friendly staff and a good breakfast.Genuine Expedia guest review
"Grand but not amazing"
The public areas of this hotel are most imposing: marble, brass, dark wood and old-school uniforms abounding. My room was perfectly fine but unremarkable for somewhere claiming five stars and looked a bit tired: an old tv, adequate but clunky wifi, wood panels hanging off the sink in the marble bathroom. On the plus side: big room, a very comfortable […] bed, a good view of the street with a balcony and an excellent location. The minibar had six complimentary drinks, which was a first for me and a nice touch. Breakfast was again, fine, but very unremarkable. Overall, not too impressive for a high-end hotel, but very pleasant for a lower league. Read moreGenuine Hotels.com guest review
"Another good stay"
I like the Metropole, its location proximity to the centre as well as to the metro, the fact that rooms are huge and the hotel is safe and well maintained(although rooms could use some lifting) are important factors. Staff are polite and it is well run. It is a safe choice and i would stay there again.Genuine Hotels.com guest review
Hotel Metropole was a gorgeous hotel in a great location! Right near shopping and restaurants. Metro (subway) right outside of hotel which was so easy to use. My husband and I thoroughly enjoyed our stay!Genuine Hotels.com guest review
We loved everything about this horelGenuine Expedia guest review
the Metropole Hotel is more than a living museum -- while it is astounding in its decor the service was excellent, from the front desk to the concierge to providing us with extra foam pillows, plus complimentary water, coke and beer (2 bottles/day each). A great value. Downside was noise from pedestrian street -- tradeoff of being able to open the […] windows. Read moreGenuine Expedia guest review
"very friendly and helpful staff"
Very satisfied, only negative is that the shower needed updating.Genuine Hotels.com guest review
Great situation and spacious rooms. Helpfull staff. Was surprised that the mini-bar was free. Just had a great staying and the price is perfect.Genuine Expedia guest review
"Great Hotel in Great Locaion"
Fantastic room with 10 foot balcony, great touch with 6 free drinks from the mini bar and free internet. Room was a suite and price was fantastic for a large room. Staff friendly and efficientGenuine Expedia guest review
The staff were wonderful, and the buffet breakfast excellent. Our room had rather dated furniture, but it was spacious enough plus the bathroom was large (but only had a mobile shower head in the bathtub). Overall a very pleasant stay with easy Metro access.Genuine Hotels.com guest review
"Very nice hotel and close to all the attractions"
I've stayed in many European hotels. This one is beautiful hotel, has charater, and the rooms are very comfortable and spacious. The dining room is VERY fancy. Although it would be nice to have something less formal in the hotel. But then again, you can step outside and within minutes find something casual. I would totally recommend this hotel. I was […] there on my own but it would have been more fun with a significant other. Read moreGenuine Expedia guest review
"Old Hotel Rooms Need Complete Remodeling"
The Staff was Helpful. The Breakfast was good and pleasantly located. The Room we stayed in was dreary, dark and showed its age. The carpet was stained and worn. It hadn't been replaced since the battle of Waterloo. The bathroom was from the dark ages and there was no place to put cosmetics or shaving gear. Hotel security on our floor (top floor) was […] nonexistent: I awoke at 2 in the morning to hear a heated conversation going on outside the room. I opened the door and asked two gentlemen to retire to their room(s) to continue their discussion. No house security in sight. When we checked out later that morning, there was no staff at the hotel entrance to assist us with our luggage or call a cab. I could not in good conscience recommend this hotel and I'm surprised that you are effusive about it. Read moreGenuine Expedia guest review
"The sundown of old glory"
Needs some more maintenance to have everything working. Used to be better, have stayed there at least 3 times over the past 5y. Location perfect but that is all. Internet - the free option is terrible and even the paid option takes you to stone age. Not user friendly for a business person who wants to do some online work as well.Genuine Expedia guest review
"Great hotel in downtown Brussels."
My wife and I stayed here during a 2 night stay in Brussels. The hotel was great and within walking distance to a variety of historic sites, great restaurants, and shopping areas. If I travel to Brussels again, I would not hesitate to stay here. I only wish their exercise room was more updated.Genuine Expedia guest review
"Great location! Strange room!"
The location was very convenient to metro, resterants and tourist sights. The room needed updated, wallpaper coming off wall and lots of stairs so back light (even though there is an elevator you still go up stairs). Room servious wasn't good.Genuine Hotels.com guest review
My husband and I stayed here to celebrate our 15th anniversary, my birthday, and his retirement. The old world elegance of The Metropole Hotel was a perfect location. The staff was attentive to every request, even arranging a lovely spread of champagne and sweets as a gift from me to my husband. The restaurant was as special as they come, with its soaring […] ceilings and uniformed staff. If an upscale, once in a lifetime experience is what you're looking for, this is the place. Read moreGenuine Expedia guest review
"beautiful classical decor rooms"
Our room was like a small suite, with its own vestibule entrance. The classical style decor was beautiful. The staff was always very helpful. The free Wi-Fi was extremely slow and even the one they offered for an upcharge was still very slow. The location is 5min. from the main plaza and other nice area restaurants.Genuine Hotels.com guest review
"Extemely nice hotel"
The hotel was awesome, great service, great location and accommodations. I would absolutely stay there again.Genuine Expedia guest review
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