"New Years Blast"
This hotel was in prime location to all the surrounding pubs and clubs. The rooms were very cozy with complimentary beverages in the room. Very eligant!Genuine Hotels.com guest review
Overall nice stay but furniture is quite old. Great location, everything at walking distanceGenuine Expedia guest review
Location was excellent.Genuine Hotels.com guest review
Older, but very nice hotel with a friendly staff and a good breakfast.Genuine Expedia guest review
"Grand but not amazing"
The public areas of this hotel are most imposing: marble, brass, dark wood and old-school uniforms abounding. My room was perfectly fine but unremarkable for somewhere claiming five stars and looked a bit tired: an old tv, adequate but clunky wifi, wood panels hanging off the sink in the marble bathroom. On the plus side: big room, a very comfortable […] bed, a good view of the street with a balcony and an excellent location. The minibar had six complimentary drinks, which was a first for me and a nice touch. Breakfast was again, fine, but very unremarkable. Overall, not too impressive for a high-end hotel, but very pleasant for a lower league. Read moreGenuine Hotels.com guest review
"Another good stay"
I like the Metropole, its location proximity to the centre as well as to the metro, the fact that rooms are huge and the hotel is safe and well maintained(although rooms could use some lifting) are important factors. Staff are polite and it is well run. It is a safe choice and i would stay there again.Genuine Hotels.com guest review
Hotel Metropole was a gorgeous hotel in a great location! Right near shopping and restaurants. Metro (subway) right outside of hotel which was so easy to use. My husband and I thoroughly enjoyed our stay!Genuine Hotels.com guest review
We loved everything about this horelGenuine Expedia guest review
the Metropole Hotel is more than a living museum -- while it is astounding in its decor the service was excellent, from the front desk to the concierge to providing us with extra foam pillows, plus complimentary water, coke and beer (2 bottles/day each). A great value. Downside was noise from pedestrian street -- tradeoff of being able to open the […] windows. Read moreGenuine Expedia guest review
"very friendly and helpful staff"
Very satisfied, only negative is that the shower needed updating.Genuine Hotels.com guest review
Great situation and spacious rooms. Helpfull staff. Was surprised that the mini-bar was free. Just had a great staying and the price is perfect.Genuine Expedia guest review
"Great Hotel in Great Locaion"
Fantastic room with 10 foot balcony, great touch with 6 free drinks from the mini bar and free internet. Room was a suite and price was fantastic for a large room. Staff friendly and efficientGenuine Expedia guest review
The staff were wonderful, and the buffet breakfast excellent. Our room had rather dated furniture, but it was spacious enough plus the bathroom was large (but only had a mobile shower head in the bathtub). Overall a very pleasant stay with easy Metro access.Genuine Hotels.com guest review
"Very nice hotel and close to all the attractions"
I've stayed in many European hotels. This one is beautiful hotel, has charater, and the rooms are very comfortable and spacious. The dining room is VERY fancy. Although it would be nice to have something less formal in the hotel. But then again, you can step outside and within minutes find something casual. I would totally recommend this hotel. I was […] there on my own but it would have been more fun with a significant other. Read moreGenuine Expedia guest review
"Old Hotel Rooms Need Complete Remodeling"
The Staff was Helpful. The Breakfast was good and pleasantly located. The Room we stayed in was dreary, dark and showed its age. The carpet was stained and worn. It hadn't been replaced since the battle of Waterloo. The bathroom was from the dark ages and there was no place to put cosmetics or shaving gear. Hotel security on our floor (top floor) was […] nonexistent: I awoke at 2 in the morning to hear a heated conversation going on outside the room. I opened the door and asked two gentlemen to retire to their room(s) to continue their discussion. No house security in sight. When we checked out later that morning, there was no staff at the hotel entrance to assist us with our luggage or call a cab. I could not in good conscience recommend this hotel and I'm surprised that you are effusive about it. Read moreGenuine Expedia guest review
"The sundown of old glory"
Needs some more maintenance to have everything working. Used to be better, have stayed there at least 3 times over the past 5y. Location perfect but that is all. Internet - the free option is terrible and even the paid option takes you to stone age. Not user friendly for a business person who wants to do some online work as well.Genuine Expedia guest review
"Great hotel in downtown Brussels."
My wife and I stayed here during a 2 night stay in Brussels. The hotel was great and within walking distance to a variety of historic sites, great restaurants, and shopping areas. If I travel to Brussels again, I would not hesitate to stay here. I only wish their exercise room was more updated.Genuine Expedia guest review
"Great location! Strange room!"
The location was very convenient to metro, resterants and tourist sights. The room needed updated, wallpaper coming off wall and lots of stairs so back light (even though there is an elevator you still go up stairs). Room servious wasn't good.Genuine Hotels.com guest review
My husband and I stayed here to celebrate our 15th anniversary, my birthday, and his retirement. The old world elegance of The Metropole Hotel was a perfect location. The staff was attentive to every request, even arranging a lovely spread of champagne and sweets as a gift from me to my husband. The restaurant was as special as they come, with its soaring […] ceilings and uniformed staff. If an upscale, once in a lifetime experience is what you're looking for, this is the place. Read moreGenuine Expedia guest review
"beautiful classical decor rooms"
Our room was like a small suite, with its own vestibule entrance. The classical style decor was beautiful. The staff was always very helpful. The free Wi-Fi was extremely slow and even the one they offered for an upcharge was still very slow. The location is 5min. from the main plaza and other nice area restaurants.Genuine Hotels.com guest review
"Extemely nice hotel"
The hotel was awesome, great service, great location and accommodations. I would absolutely stay there again.Genuine Expedia guest review
"Beautiful image Terrible shape"
The doorman never opened the door for us or helped with the bags even when he was standing at the door. The receptionist didn't have the correct information about the toilets location and neglected to tell what the code for opening the door was. The toilets were down two flights of stairs with no elevator. This is not a hotel for invalids or the elderly. […] The breakfast room was up a flight of steps with no elevator. The breakfast was overpriced but the staff were attentive. The main elevators were broken and only one elevator was servicing the whole hotel so the waiting took a long time. The hallways were battered outside the elevators on the way to the room. The bar staff were overworked and not friendly or interested in their job and took a lot of time. The rooms smelled of old smoke. I would not recommend this hotel to anyone except artists who like to photograph vintage hotels. Read moreGenuine Expedia guest review
"Beware the taxi!"
Hotel was nice, close to city center. Taxi to airport was supposed to be flat rate 45 Euro, but driver actually charged 58 on arrival to the airport. Hotel booked the taxi but would not assist. I would be very careful letting the hotel book any transportation for you, or if they do do not believe the rate quoted.Genuine Expedia guest review
"Excellent hotel in perfect location!"
Stayed 2 nights. Room was immaculate. Beautiful chandelier in room. Bathroom was huge for European standards. Mini bar with complimentary 6 drinks! Windows open providing a wonderful street view. Walking distance to all major tourist locations. Short walk to the metro. Highly recommend!Genuine Expedia guest review
"Charming hotel! We felt well taken care of."
This is a architecturally stunning historic building. The location is within walking distance to all main attractions. The concierge was extremely helpful and offered wonderful suggestions on dining, shopping and tours. The hotel and our room were immaculate. They generously provided complimentary water, soda and beer. The room was comfortable and well […] laid out. The staff was friendly and welcoming. It was a very positive experience overall. Read moreGenuine Hotels.com guest review
Great location, nice place. Walk to everything .... take a tour on the bus...Genuine Expedia guest review
"good location for Grand Place"
Hotel is older and rooms need some updating but location is great for Grand Place and other local attractions, restaurants, etc.Genuine Expedia guest review
This hotel is perfectly acceptable but it is not a 5 star hotel. It is in need of freshening and updating but it is clean and well-priced.Genuine Hotels.com guest review
Staff was welcoming. Historic hotel in good shape , clean and good location. Would stay here again. Stayed in hotels on this trip in Luxembourg, Brussels, Amsterdam and Venice and this was the nicest even better than a 5 star hotel.Genuine Expedia guest review
We got a great deal on one of the luxury rooms at the Metropole Hotel. We highly recommend staying here and will certainly return on our next trip to Brussels. The room was giant and had everything we needed. It was clean, comfortable, and quiet. The hotel is in a convenient location and well worth a visit!Genuine Hotels.com guest review
"Five star with only one star quality and service"
I paid $157 for an August travel and it was a most horrible experience. The room was so old and disgusting, since I arrived really late and the hotel was fully booked, they couldn't upgrade my room to the other "newer" side of the floor. It was a complete shock as how dated, stuffy and smelly the room was, But, to be fair, surprisingly the bathroom […] is in much condition and the bath has been updated and upgraded. But, the room itself is so dated and the window may never have been opened in its lifetime and the pungent smell was just gross. The hotel did offer free mini bar, but that didn't help. My stay was unenjoyable that I let go of my breakfast and just wanted to check out. The wifi didn't work and so was my cell. So, I made one ten minutes call within Brussels and the bill was €28. I have complained to the weekend reception supervisor about this charge, and one week has gone by, still have heard nothing from the hotel. Unfortunately the experience was so bad that made the art nouveau ground floor unenjoyable. I will sincerely recommend no one to stay in this hotel. Read moreGenuine Hotels.com guest review
This Hotel was built in 1895 and it looks like it has not been updated since. Looked and smelled old (mothballs) don't let the nice lobby pictures fool you, we had originally booked a 2 night stay at this (5star) hotel, we left after one night, we did not even go through the process of getting a refund we just wanted out of there!Genuine Hotels.com guest review
"Wonderful Experience All Around. 5*****"
I absolutely LOVED this hotel! It was such a great price, and I felt like I was in an old Hollywood Hotel. It was so glamorous. It was well kept, and renovated and had such charm. The staff was so helpful and the metro was very close. We spent a great deal of time inside for some much needed relaxation, and left wishing we had more time there.Genuine Hotels.com guest review
"Elegant, grand, roomy, retro"
Excellent service and beautiful space defined my stay at the Metropole. It is a serene and calm respite from the busy city of Brussels. The grand lobby has a quiet serenity that is reminiscent of the stillness found in a Magritte painting.. and Magritte's museum is a pleasant 15 minute walk from the Metropole through Brussel's beautiful Grand Place […] . Read moreGenuine Expedia guest review
"Great experiance. Wonderful end to a great trip."
This hotel was great. The staff was helpful. The lobby and room were beautiful.Genuine Expedia guest review
"Spacious room, excellent location"
We were given a spacious room at the front of the hotel with a wonderful view! Initially, we were concerned about the "open" elevator but got used to it. Hotel staff were very responsive to our requests for ice and assistance with internet problems. The concierges were helpful in providing directions. The hotel was close to most of the places we wanted […] to go. Read moreGenuine Expedia guest review
Great lobby. Friendly staff that really tried their best. Room was not too bad. light fixture was a little dusty. Outside wall of bath tube was a little rundown. Metro was 50 meters away from the front door. It was good.Genuine Hotels.com guest review
The Hotel is located in the city center next to almost everything a tourist may need. The staff is very friendly and professional. It was a pleasant stayGenuine Expedia guest review
"Lovely service in a declining area/tired facility"
As others have said, Metropole's staff are well above average and took good care of us. It was somewhat diminished by the comforter smelling like the Brussels Metro (like urine). The walls themselves could all do with a coat of paint, and the neighborhood appears to be on the decline-- many apparently unemployed young men spent the entirety of every […] day on the benches out front, making walking to the hotel a bit of an uncomfortable experience. Read moreGenuine Hotels.com guest review
As the pictures suggested, we found the hotel to have that old-world elegance and has been well-maintained to preserve it. In the same vein, the staff was very helpful and accommodating. The room itself exceeded our expectations with respect to space and appointments. The location of the hotel itself is close to all the sights of the city. Overall we […] were extremely satisfied with the experience. Read moreGenuine Hotels.com guest review
"Close to Grote Markt and most sites"
Very nice stay. Large room lovely view. Conveniently located hotel 5-10 minute walk from grote markt and 2 steps from the subwayGenuine Hotels.com guest review
"Old world charm"
I stayed there for three nights. I had enjoyed the beauty of the lobby on previous day trips when I was living in Antwerp, and decided to stay there on a trip to Brussels. I enjoyed my stay, though a there a few details that should be corrected for a hotel with 5-star status and price tag: (1) Hotel staff should know Dutch, (2) Porter should be available […] even at 9 PM, (3) Tall people should be able to take a shower. Read moreGenuine Expedia guest review
Room service food quality and $ was below accetable standards and expensive for the quality. ThanksGenuine Hotels.com guest review
GreatGenuine Hotels.com guest review
Beautiful historic hotel in a great location - would definitely stay there again!Genuine Hotels.com guest review
"Beautiful old hotel close to Grand Place"
Metropole Hotel is a wonderful old hotel within 10-15 minute walking distance to the main tourist attractions, and the De Broukere metro station is just outside the front doors. The front desk staff are courteous and obliging. Be warned that you'll likely get an "Expedia Room", which I think translates to a less desirable room on a low floor (translation: […] near the elevators/stairs and a little noisy, no A/C). But for a good price in a great location, and with a spacious room and bathroom, we were not complaining. Read moreGenuine Expedia guest review
The Metropole Hotel is beautifully decorated in the old world style. It is conveniently located within walking distance to the palace square, to shopping and to restaurants. If you are booked on a day tour at Brussels Tours, not only will the tour bus pick you up but it is a short walk to their office. The hotel is in a main street; we did not worry […] about safety; the rooms are quiet, clean and tastefully designed. We totally enjoyed our stay at the Metropole-staff were fluent in English, cordial and helpful We would certainly return to stay here if we return to Brussels. VERY HIGHLY RECOMMENDED!!!! Read moreGenuine Expedia guest review
"Wonderful Hotel close to the City Center"
There were some maintenance issues with our room. Nothing major, but a little disappointing. We stayed in room 260 and had a leaky towel warmer faucet, so we couldn't use the towel warmer at all without water leaking onto the floor. The bathroom light above the mirror was also strobing. Made it difficult to put on makeup in the bathroom, but we used […] the large mirror in the room instead. I loved the character of the hotel, the building is just beautiful with the marble floors and lovely chandeliers. The hotel has the flavor of 1895 but with modern amenities. We loved it! Read moreGenuine Hotels.com guest review
"Not so happy"
Room had a terrible odor. Parts of hotel seem in need of a face liftGenuine Expedia guest review
"Beautiful old hotel"
The hotel is beautiful & in a great location. Rooms are large with comfortable bed, but the rooms & hallways need some updating. The staff was very friendly & helpful.Genuine Hotels.com guest review
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