Very friendly and service oriented staff. We were given a room of our choice and the staff was very accommodating in storing our luggage and providing guidance on site seeing places.Genuine Expedia guest review
"Good 5star hotel"
Spent 2 days here Hotel has quite a bit of history It is however very old facilities updated but chandelier noted to need cleaning and floors creak. However despite this hotel is 5star experience with friendly staff large rooms and close to train station so transport easy. Recommend this hotelGenuine Expedia guest review
Great time, pillows were a bit lumpy but but was great. I would recommend when someone needs to go to Midi Train Station you should tell them they need over one hour there, you told us quick ride and half hour ahead, we barely made our train to London. We did not know we had to go through customs again, no one told us and we told you we had never done […] train before. That was my only negative everything else was awesome!!!! Read moreGenuine Hotels.com guest review
"i loved this hotel! well worth the money!"
A beautiful Old Europe hotel within a short walk of the Grand Place and the Central Train Station. My room was so pretty (with a chandelier!) I got 43 likes on a photo of it on Facebook! Seriously, it is a hotel with European charm, a great sidewalk cafe, upscale service, a large a delicious breakfast buffet, several English and lots of other tv channels, […] a luxurious bathtub that was almost as long as I am tall, king size super comfy bed ...i could go on and on ... In short - stay here! Read moreGenuine Hotels.com guest review
"beautiful hotel, but room was too hot"
beautiful hotel, great breakfast, very nice room. My only complaint was that my room had no view at all and it was too hot at night even with the fan on.Genuine Hotels.com guest review
"Great arquitecture and god ammenieties"
Our room was confortable, was really nice to find free bottles of water complimentary. Would come back.Genuine Expedia guest review
"A stunningly beautiful hotel in a great location."
The staff was extremely helpful and the amenities in the hotel were wonderful. I wouldn't change a thing.Genuine Expedia guest review
"We LOVE the Metropole"
This is our third time at this hotel. It's charm and old-world vibe keeps us coming back. The rooms are large, the staff is great, the breakfast is awesome. And, our experience is that the price is very fair. The location is great. Far enough away from the Grand Place not to be noisy, but close enough for an easy walk to restaurants, bars and places […] of interest. Read moreGenuine Hotels.com guest review
"Beautiful & a Grand Hotel"
We spent one Friday night at this beautiful hotel, and the hotel is truly grand. It has a gorgeous lobby, bell staff met us at the taxi, brought us to front desk to a smiling, welcoming front desk staff member who helped us promptly, & offered us their services. Our suite (for three adults) was very spacious & comfortable, modern & updated decor, and […] very clean. Bathroom was huge, large separate shower stall, & a separate huge soaker bathtub, & a double glass vessel vanity. Free minibar! Plus free full buffet breakfast which was amazing, with white glove service. This hotel was a gem. Great central location, Walking distance to many attractions. And, this hotel was relatively speaking, very reasonably priced! This hotel IS located in a busy area which could make the rooms noisy at times with street traffic noises, but it didn't disturb our sleep. Read moreGenuine Expedia guest review
"Hot the entire time"
We stayed here 2 nights on our honeymoon. I was impressed by the beauty and charm of the lobby but once we got to our actualy room I was dissapointed. The AC barely worked and it had to be at least 80 degrees in our first room. When we complained we got moved to another room that maybe got to 75 degrees at the coolest. We spent these two nights barely […] wanting to be near each other because we were practically sweating, mind you it's only early May. Read moreGenuine Hotels.com guest review
We were spending just one night in Brussels before flying home and were so lucky to have stayed here! The rates were pretty low, so I wasn't sure what to expect. The hotel did not feel run down at all - the lobby is spectacularly beautiful (lots of marble, old details, mirrors, etc.). The check in person was so nice, and our room included two free beers, […] two free Cokes, and two free waters in the mini fridge! Our two rooms with two single beds were on the 5th floor and very spacious and beautifully decorated. We were facing the rear, so there wasn't any street noise. All in all we felt we got our money's worth and then some. Would absolutely stay here again. (Only weird thing was some wet carpet outside one of the rooms, maybe a leak? Didn't bother us.) Read moreGenuine Hotels.com guest review
"Convenient to Grote Market."
It was fine, but the hotel needs some work to repair it to what it must have once been.Genuine Hotels.com guest review
"A Hotel located near main attractions."
The antiquity of the facility and rooms were intriguing however several of the staff memebers were a bit stuffy and unattentive to the guests. Upon check-in, we were informed that "Breakfast" was inculded with our room reservations however when we attmepted to enjoy breakfast prior to our return flight home the staff refused to serve us breakfast!!! […] Needless to say we ate at the airport and all 5 of us were very disappointed witht th staff. Read moreGenuine Expedia guest review
Metropole Hotel was absolutely spectacular. We were met out front as soon as we pulled up by the valet who took our car off our hands and handled parking for us. (We were very grateful for this - Brussels is a busy and crowded city!) The service that followed was the same: professional, courteous, respectful, friendly, helpful, and welcoming. The front […] desk staff were so accommodating. As an example, we let them know that we would be leaving the next morning for the airport. To help us, they told us about how long the drive would take, arranged for our car to be ready and waiting for us out front at the time we wanted to leave, told us they would prepare breakfast boxes for us since we wouldn't have time to stay for breakfast, and offered a wake up call. The lobby of this hotel is like something out of a movie and our room was one of the most grand and charming rooms we have ever stayed in (with balconies with an awesome street view as well!). The hotel is conveniently located within a short walking distance from the Grand Place and many restaurants and shops. 5 stars across the board for this hotel. Our only regret is that we only stayed one night. Read moreGenuine Hotels.com guest review
"Breakfast room was hard to find."
Getting from the room to the breakfast room was not straightforward. You had meander through curved stairs and tiny room to find breakfast.Genuine Expedia guest review
"beautiful, clean, great location"
excellent, very happy, great service,free drinksGenuine Hotels.com guest review
"Old world luxury, new world conveniences"
This was one of the best hotel stays of my life. The hotel staff was perfect! Gracious, professional. I was given a free upgrade to a junior suite. Large, beautiful room. Well designed and supplied. Will absolutely plan to stay here again.Genuine Hotels.com guest review
"friendly and kind staff"
We had some troubles in the room(smell of drain pipe, tv system and water leakage), but staff resolve them promptly.Genuine Hotels.com guest review
Great hotel, room left a little more to be desired but was a great, oh yea, free soda and beer in the mini bar!Genuine Hotels.com guest review
"Charming old gem"
We were scheduled to stay here for 5, go to Amsterdam for 3, then return here for 3. Our first room was the basic room which was large for European standards. It is very much what you expect out of an old hotel but full of charm. We had to cancel Amsterdam trip due to illness so rebooked through Hotels.com for 2 nights and were able to get the Jr Suite. […] What a lovely room and cheap in cost by American standards. Final nights had to change rooms again as pre-booked but they put us in the mid price room which was newly renovated and lovely. It was smaller than the first room but very nice. They really showed why an old hotel like this has survived! Their service from concierge, front desk to the fantastic restaurant was superb! 10 days in one hotel was a bit much for us but the wonderful staff at the Metropole made it pleasant ! Make a point of having dinner in the restaurant for price fix menu! You will not be disappointed! We were treated like kings even when we ordered cheapest thing on the menu. A very special evening!!! Also the breakfast is not to be missed when included in room price! Read moreGenuine Hotels.com guest review
Great old hotel near popular tourist walks and convenient to the Fish Market area for dinner.Genuine Expedia guest review
"Outstanding hotel and all aspects of service."
Outstanding hotel and all aspects of service!! Everybody was exceptionally friendly and helpful. Hotel was beautiful, bright, and clean. We didn't eat there but the restaurant and café were always fairly full so I imagine the food is just as good as the hotel. The hotel is situated very near the pedestrian area and city centre where you will find hundreds […] of restaurants and attractions.. we enjoyed just walking around the city, the Grand Platz and all the restaurants, bars and people. We couldn't have been happier! Read moreGenuine Hotels.com guest review
Great value for the price and location couldn't be better. Will definitely recommend to my friends and family.Genuine Expedia guest review
"Metropole is classy"
A lot of history in this hotel. It is not modern but it is well maintained. Old fashioned elevator is interesting, if not easy to handle. But i would come back again. Short walk to Grand Place and a bit longer to Gare du Nord.Genuine Hotels.com guest review
"Old world hotel in a great location"
This is a classic European old world hotel, from it's lavish interior to its attentive service. The location is excellent--just 5 minute walk to the Grand Place, a 24 hour parking garage across the street, and a subway station across the street. It's on a busy main intersection with touristy shops (and a casino downstairs) yet remains relatively quiet […] and relaxing. Read moreGenuine Hotels.com guest review
Great location, nice staff, the hotel rooms/facilities in dire need of face-lifting...Genuine Expedia guest review
"great classic hotel, excellent downtown location."
Everything was great - location, size and comfort of the room, excellent value for money. The only issue was the main lift being out of service and the need to get to my room via a long-winded route. Fortunately the porter took care of my luggage both going in and leaving, so I didn't have to navigate the labyrinth with all my bags. Otherwise, no complaints...would […] definitely stay there again. Read moreGenuine Hotels.com guest review
I must confess that this review was very difficult because there was many upside downs. Indeed the hotel is bit old but that can be seen by some as charming. The location is very good. Every single room is different from the others, so is basically to play the lotery and leave to your luck what you will get, for example I paid less that my friends and […] got a much better room... The service is excellent I must confess. The breakfast fair enough. The wifi very slow... If you are used to certainty for sure this cant be your place, if you trust in your luck... give it a try! Read moreGenuine Expedia guest review
Very satisfied with the hotelGenuine Hotels.com guest review
"Beautiful hotel in historical building"
Everything was fine. Pleasant restaurant and cosy room with big bathroom.Genuine Expedia guest review
It was excellent - I am looking forward to be back.Genuine Hotels.com guest review
"Old but sexy!"
The hotel is old with Art-Nuveau design. Located in the city center and very clean.Genuine Hotels.com guest review
Lots of attention to guests, which is lovely. Gracious staff (super gracious). Old world manners.Genuine Expedia guest review
"Best hotel stay ever!"
I can't say enough about how gorgeous this hotel is, and the location couldn't be better. Walk to everything. You must stay here!Genuine Hotels.com guest review
Close to the city , nice decoration, the receptionists are niceGenuine Expedia guest review
"Walking distance to great landmarks"
The staff was great and very helpful. The room was clean, and the service was great. The only improvement that is needed is the mattress quality. Otherwise, it was great.Genuine Hotels.com guest review
The Metropole is a nice classic hotel that is well located near shopping, metro station, movie theater among others.Genuine Expedia guest review
Wonderful location, great experience, great surroundings and great food. Absolutely recommended.Genuine Hotels.com guest review
Great place and a great value with included breakfast. Room was well appointed and large by European standards.Genuine Hotels.com guest review
"Incredible hotel - very classy"
This is one of the most impressive hotels I have ever stayed. My wife and I had a wonderful time. The staff was very responsive. The woman who checked us in upgraded us to a beautiful room. There is a cage elevator that was really cool. The lobby was impressive. After a great night on the town we came back to the bar, which was hopping because of the […] cool dude playing the piano. The breakfast, which was included, was really tasty - included loxs and bagels. I can't say enough good things about this hotel. Really classy and first class. Read moreGenuine Hotels.com guest review
this is not a business hotel. it is old, internet connection is horrible. It drops all the time. the breakfest is too expensive for what it offers. If you can make the show hang on the wall, you are really lucky. you have to use one hand hold the show handle all the time. the location is great if you like to see the city life.Genuine Expedia guest review
"Elegant, old-style hotel near everything."
The Metropole is an experience like going back to the glory days of elegant hotels. The room, a Privilege Room, was huge. Breakfast was included in my price and it was substantial. Updated bathroom was large. Staff was all very helpful. The hotel is in close proximity to all of the Grand Place neighborhood sights.Genuine Expedia guest review
"Grand Hotel in Center of Town"
The Metropole is the Grand Hotel of Brussels. The common areas are strunning and will remind you of a more elegant time. The rooms are larger than most any you will find in a European hotel . The amenities may not be the most modern, TV is a bit older, etc., accessibility is not great, there are steps, and a very antiquated elevator, however the rooms […] are very comfortable , and there is oodles of charm. Breakfast is expensive , so try and book it with hotel room . Read moreGenuine Hotels.com guest review
"New Years Blast"
This hotel was in prime location to all the surrounding pubs and clubs. The rooms were very cozy with complimentary beverages in the room. Very eligant!Genuine Hotels.com guest review
Overall nice stay but furniture is quite old. Great location, everything at walking distanceGenuine Expedia guest review
Location was excellent.Genuine Hotels.com guest review
Older, but very nice hotel with a friendly staff and a good breakfast.Genuine Expedia guest review
"Grand but not amazing"
The public areas of this hotel are most imposing: marble, brass, dark wood and old-school uniforms abounding. My room was perfectly fine but unremarkable for somewhere claiming five stars and looked a bit tired: an old tv, adequate but clunky wifi, wood panels hanging off the sink in the marble bathroom. On the plus side: big room, a very comfortable […] bed, a good view of the street with a balcony and an excellent location. The minibar had six complimentary drinks, which was a first for me and a nice touch. Breakfast was again, fine, but very unremarkable. Overall, not too impressive for a high-end hotel, but very pleasant for a lower league. Read moreGenuine Hotels.com guest review
"Another good stay"
I like the Metropole, its location proximity to the centre as well as to the metro, the fact that rooms are huge and the hotel is safe and well maintained(although rooms could use some lifting) are important factors. Staff are polite and it is well run. It is a safe choice and i would stay there again.Genuine Hotels.com guest review
Hotel Metropole was a gorgeous hotel in a great location! Right near shopping and restaurants. Metro (subway) right outside of hotel which was so easy to use. My husband and I thoroughly enjoyed our stay!Genuine Hotels.com guest review
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