Metropole Hotel

We stayed there for 3 days while in Brussels - very close to all the historic sites and public transportation. The room was clean, the staff was very friendly, spoke excellent english, and the breakfast was delicious. Would definitely stay there again!

Genuine Hotels.com guest review

We arrived in Belgium early that morning, after an overnight flight. We got to the hotel by 11am. We thought we would have to check our bags, and wait till later to get a room. No such thing. They were GREAT. Beautiful room with a giant king bed. They were unbelievably gracious. Immaculate room and bathroom. Free beer, soda, and water in mini bar. Friendly […] staff. Everyone spoke English, or bent over backward to try. Buffet breakfast were incredible. My wife and I ate twice a day. Breakfast and then dinner. OK so we snuck in fresh Belgium waffles with chocolate sauce a few times. Great location. Great café on site. If you’re going to Belgium and want to stay in Brussels there is NO other hotel to consider. Read more

Genuine Expedia guest review

The Metropole Hotel is gorgeous and very clean. It definitely has that "old-world" Europe feel to it. Our room was beautiful and very comfortable. The staff was very friendly and helpful. It's in a perfect location too as it is right in the city centre. We were able to walk to great bars and restaurants right in the neighborhood. I will definitely be […] staying at the Metropole the next time I'm in Brussels. I highly recommend that you stay here! Read more

Genuine Hotels.com guest review

Pros: magnificent, grand and beautifully appointed turn of the century(20th) hotel. accessible location with metro stop right outside the front door. 3 of us traveling together found discounted rate on Hotels dot com. Both of our rooms were very large(unusual for many European hotels). Sumptuous breakfast buffet with great coffee! Beer, coke and water […] provided daily---gratis--- in the in-room mini-bar(another surprise). Spacious bathroom with tub for 2! Cons: no mirror provided in bedroom or sitting area; bed location in rm 156 is adjacent to fitness center and sound of weights dropping started at 6am. Read more

Genuine Hotels.com guest review

I stayed in three different rooms. The first was minuscule and one could barely open one's suitcase. It was also extremely hot all the time. The second was a little larger but with no view. The third room was a real room, very spacious and with a view of the street. Good location, within 10 minutes of Grand Place and one could walk to the major museums. Great […] breakfast and great public spaces Highly recommended. Read more

Genuine Hotels.com guest review

This was my 3rd stay and I love this hotel. The bar / cafe is reason enough to stay. The Metropole's late 19th century design is becoming increasingly rare in our modern world, the hotel is great place to take a break from the 21st century. If you know Milwaukee's Pfister Hotel or the Drake in Chicago you have sense of Metropole Brussels! The location […] is perfect for tourist, the subway stop is right in front, a major shopping street is behind the hotel, and the Grand Place is a couple blocks away. My only negative was the Concierge staff , they provided either no help or bad information. I was most surprised about their lack of initiative Read more

Genuine Hotels.com guest review

We arrived hours before the published checkin time and they quickly moved us into our room. It was large and comfortable. The only negative was the lighting. While the room had 5 lamps, the bulbs were all of such low voltage that we would not have been able to read if we had wanted to. All of the concierges were knowledgeable and pleasant as were the […] front desk staff. Our room was very quiet and we were delighted with how close we were to everything. The doormen were charming and full of tourist advice. Read more

Genuine Hotels.com guest review

This hotel is in a great neighborhood, close to the Grand Place. Beautiful old hotel, decorated for Christmas during our stay. The lobby and dining rooms are beautiful, high ceilings, very grand. Great cafe out front that we sat at for our morning coffee and our after dinner cocktail. Great people watching. Our rooms were large and comfortable. We would […] stay here again. Read more

Genuine Expedia guest review

We were in brussels for only 3 days and it is a beautiful hotel, walking distance to any sight in the city. The room was gorgeous. Only minor thing was that the hairdryer didn't work, but that was quickly fixed by bringing us a new one.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Well recommend this historic hotel to anyone

Genuine Expedia guest review

Metropole Hotel offers luxurious amenities and is centrally-located: Central and Midi stations which we used are within walking distance, as are most of the city sights and shopping. Service is warm, efficient, and prompt. Hotel breakfast is sumptuous (really fills you for the full day of sight-seeing!), with a server constantly wanting to refill your […] coffee cup without being prompted. The room is large and appointed well; same with the bathroom. However, the Grand Dame is showing her age, with visible flaws such as rotting portions of the bathroom door casing, musty-smelling/looking carpet, outdated projection-type TV (with very limited channel selections), period bath faucets that are "stuck" and require a lot of effort to operate. In early October, the heating system was firing away and moderating it took a lot of effort. We were told that a top-down renovation is underway and has not reached the lower floors (where we were staying). However, our terrace was being used as a "dumping" place for plywood and other materials that we preferred to draw the curtains close to not see these unsightly stuff. But we'll take the warts with the good and we'll gladly stay again if we go back to Brussels. Read more

Genuine Hotels.com guest review

Location is close to Grand Palace, and shopping center with subway and bus stations close by.

Genuine Expedia guest review

The hotel is within walking distance of the Grand Place and many other tourist venues. The lobby is amazing. The style and painting are excelent. Brunch was included with our expedia rate. Altough the food was different than I am used to at home, it was good and there was a wide selection. The service at the brunch was excelent with my coffee cup being […] filled regularly. The hotel does not have a business center where I could check in online for my flight home. To offset this the staff allowed me to use one of their computers and printer to print the boarding passes. The included wifi worked well for my smart phone and laptop. Our room was very clean and well laid out. The furnishings were older and the room could use a decorating update. The decorations did not look anything like the pictures on their web site. We can only assume we got a room that had not been redecorated in 20 or 30 years. The only maintenance complaint was the drains on the sinks did not work properly. Overall we had a good stay. Read more

Genuine Expedia guest review

I only stayed at the Metropole for one night, so perhaps that's why they put me in a room on the first floor facing a brick wall (#1018). Okay, I guess someone has to stay in that room, and it was only one night. But as dinner time neared, a definite cooking smell wafted into my room. Then at the crack of dawn, people started dragging noisy carts up […] and down the alley below, making it impossible to sleep. I would have communicated this to the hotel if they had asked, but they didn't. Gorgeous and grand public rooms, but an overall stuffy, corporate vibe. Definitely overpriced for what I received. Read more

Genuine Expedia guest review

The hotel is very nice. The location within 10 minutes of the Grand Place is excellent. The only warning is regarding the Metropole Cafe. It is located in the front of the hotel and has outside seating. The food is below average. The waiter stated that the cafe rents space from the hotel and is not a part of Metropole. It shows

Genuine Expedia guest review

We were in beautifully renovated rooms with heated towel bars and a flat screen tv. Fabulous breakfast buffet. Great location and beautiful lobby. Only wish people at outdoor cafe didn't smoke so much, but that's typical in Belgium.

Genuine Hotels.com guest review

Nice hotel, location was good. Staff was very friendly and helpful. Only complaint was the shower was uncomfortable and obviously added to the tub afterwards - had to really arch your back or bend over to get under the shower head. Looby is cool, breakfast was nice. Overall good expierence.

Genuine Expedia guest review

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Genuine Hotels.com guest review

My wife and I don't usually stay at hotels as nice as this one, but the deal we got made it very affordable. The high ceiling made the room feel very spacious, the bathtub beckoned for us to take a soak, and the complimentary beverages in the mini-bar were well appreciated. The room was clean, the bed comfortable, and the location convenient for our […] 2 days of sightseeing in brussels. Read more

Genuine Hotels.com guest review

Rude front desk manger that destroyed the excellent hotel

Genuine Expedia guest review

Rude front desk manger that destroyed the excellent hotel

Genuine Expedia guest review

August 2011, no business center although listings said there was one (upgrading). Room given was too hot; ac not working; asked for and received switch. Apparently a range of room qualities. Second room was excellent. Breakfast was superb - highly recommended. Location excellent. Clean and very picturesque lobby.

Genuine Hotels.com guest review

Hotel Metropole-fine for a drink to take in the history, however the bathroom smelled moldy and there was little hot water. Neighborhood did not feel safe at night. This is far from a 5 star hotel.

Genuine Hotels.com guest review

The hotel was beautiful and staff were excellent, as was the location. The staff were extremely friendly and accomodating and assisted in us in all of our needs. The only problem was the smell of the room that we were in for three days. We ended up buying air freshener because it smelled of body odor and was very unpleasant. We opened the balcony doors […] though and managed to make it much better. I loved the hotel, location, and the size was GREAT! It was very large for a hotel in Europe. Read more

Genuine Hotels.com guest review

Old poorly maintained hotel. Elevators and plumbing are an issue. Maids party in your rooms while you are away. The front desk is less than helpful. With so many hotels arround why pick this one? Dont trust pictures go elsewhere.

Genuine Hotels.com guest review

I am an experienced traveler and I can tell without a hesitation that this is one of the most beautiful historic hotels in the world. Interiors and decor are breath taking. Rooms are elegant and comfortable.

Genuine Hotels.com guest review

This Hotel was in a great location. We ended up taking the bus from the train station when we arrived and it was so close (two stops) that the bus driver told us not to worry about paying. It was so easy to get everywhere from our hotel. We didn't take transportation again until we were leaving and the hotel recommended that we take the train to the […] airport. I always appreciate it when a hotel (especially this nice) recommends public transportation over a taxi. Every time we left the hotel we stopped at the concierge desk for help and they were extremely helpful every single time. We went to three countries on our trip and travel regularly. This was one of our best hotel experiences ever. Read more

Genuine Hotels.com guest review

The hotel lobby is quite nice and the location is excellent. The service was extremely variable. Here were my specific issues. 1) Ordered King bed with my reservation and placed in non-King room but not told that. When i inquired they said they did not have anymore rooms. 2) Three of lights were burned out making myself and crew originally believe there […] was an electrical problem and it took them 30 or 40 minutes to figure out and bring replacement bulbs. 3) No shampoo l or do not disturb sign was left in the room-- I had to ask the next day. The cleaning crew did not knock they just entered the room and assumed I was not there. I was standing close to the door at the time so it was not due to lack of hearing a knock. It happened twice. 4) Concierge service was variable. One told me to come in the morning and I could get my train ticket booked by them. The next morning the concierge (female) did not want to be bothered and told me it would cost more but not sure how much and i should just go to train station. So i went-- selected train had just sold out and found out did not cost more to book via hotel. 5) The walls are thin and could easily hear my neighbors television at night. The internet service was free and sometimes slow but compared to other European hotels, the service was pretty good. The ambiance and location were great! I would be on the fence about recommending the hotel. I might have just had some bad luck with the room. Read more

Genuine Expedia guest review

We stayed at the Hotel Metropole in Brussels for 4 nights and had a wonderful time. The hotel is beautiful--the Art Nouveau decor is astounding. The hotel in itself is a tourist destination mentioned in many guidebooks of Brussels. The rooms are beautiful as well. My only complaint about the room is that there was some minor disrepair in the bathroom […] and no view to speak of--we were overlooking a wall. Which wasn't too terrible because we were really only in the room to sleep. The free mini-bar including Belgian beers was an added bonus as well as free wireless. Location is great, just a short walk from the major sights in Brussels. Read more

Genuine Hotels.com guest review

The Metropole is a lovely old hotel maintained beautifully. The location is super and very close to the Grand Place and many, many restaurants. Our breakfast was included, which is a big plus and the breakfast room is very nice and the food selection and quality was really good. The room was small but very comfortable and spotless. The Concierge steered […] us to 3 excellent restaurants. The all marble bathroom was great. I'd recommend this hotel to anyone visiting Brussels. Read more

Genuine Expedia guest review

This hotel is famous for it's beauty and rightly so. Both interior and exterior are lovely with lots of marble and granite. The glass in the ceilings is gorgeous. The staff is gracious and helpful. The breakfast is very nice. There is a cafe in the hotel with lots of outdoor seating. Locals as well as touritsts stop here. Our room was enormous. There […] is a metro stop steps away. It was just a great experience. Would definitely stay again. Read more

Genuine Hotels.com guest review

We really enjoyed out stay at Metropole... it was very convenient to the Grand Place and other sights we wanted to see on our brief stay. Very comfortable.

Genuine Hotels.com guest review

Just off plane from US - concierge was wonderfully helpful - bikes, umbrella to borrow - directions - first quality breakfast beautifully displayed - earns 5 star rating in every way!

Genuine Hotels.com guest review

Metropole Hotel is one of the grand hotels in Brussels. However, I would rate it 4.5 Stars due to the run down conditions of our room, given it's 5 star rating. Location is very good, close to the Grand Place and other attractions. Staff is uneven, some are excellent, yet 2 or 3 we met were polite but unenthusiastic or helpful. Overall, I am glad I […] stayed at this hotel, a hotel with an international reputation. However, it does not compare to other similar hotels such as the grand old hotel of Willard in Washington DC. Read more

Genuine Hotels.com guest review

The Metropole is old world elegant. Though a tad thread bare, it was a large room with beer/water/cokes provided every day. The location is fantastic and the service was very welcoming.

Genuine Expedia guest review

Stayed here for 2 nights in May, 2011. Very conveniently located. Gorgeous lobby. Rooms were attractive with chandelier, but appeared a little old (cracks in paint), which one could argue added to its charm. Hotel staff were very helpful and courteous. Breakfast was heavy on the pastries, but there were ample alternatives. Would definitely recommend […] staying here. Read more

Genuine Expedia guest review

Nothing special here - while the hotel is well-located and the public spaces (lobby, bar, etc.) are beautiful, the rooms are in dire need of renovation. I promptly requested a room change when my first room (a "superior" with a small balcony overlooking the city) had a cigarette burn in the comforter and extremely dated decor. The second room wasn't […] much better and had a slightly musty odor and needed to be repainted and otherwise refreshed. Service was at a baseline - nothing special but not terrible. The hotel was at least well-located but I definitely prefer the Stanhope, which is a bit further from the city center but is much closer to a true 5-star property. Read more

Genuine Hotels.com guest review

Beauttiful hotel - and so convienent to Metro. Excellent and inexpensive Cafe with great sidewalk seating. Very close to shopping street, walking distance from Grand Place and short (10 min or less) walk from Central train station. Breakfast buffet is extensive. I'll stay here again!

Genuine Hotels.com guest review

Customer service was great! We loved the free mini bar and the proximity to The Grand Place, metro etc.

Genuine Hotels.com guest review

The best! Truly a 5-star hotel.

Genuine Hotels.com guest review

Hotel is in proximity to everything. It should not be 5 *! It's rather old and need restoration but Great location!

Genuine Hotels.com guest review

The hotel is 5-star, so the staff assumes you're rich and advises you expensive restaurants. I saw other hotels in more intimate locations. This hotel overlooks major intersection and is steps away from a casino, so besides attracting tourists it also attracts the bums. The hotel staff takes protective care of their guests, though, so it's totally safe […] and homely. The staff is very helpful and friendly. Free internet, just take your outlet converter. Rooms are bigger than your typical European hotel. Too bad the hotel does not have free shuttle pick up from and to the airport. Practice your French before your visit to Brussels. Read more

Genuine Expedia guest review

Grand old hotel with a great location. Not the most luxurious room but comfortable enough. If you can get a good rate, worth it for the location.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Old but gracious. Spectacular public spaces. Professional and very willing service. Beautiful old-fashioned room (ask for a view, if you can take some street noise; noise greatly diminished by closing window).

Genuine Expedia guest review

The public spaces are avery nice but it needs rennovation. From the old style neon sign outside with semi faded latters to the turnaround door which must be 30+ years old to the furniture of the rooms, the very large environment are dumly lit but you can see dust on the lamps, etc. Might have been a grand hotel but now its an OK place to stay but that's […] it. Matter of fact it might be slightely embarassng if you want to bring someone to impress. It wont be that impressive. Definitely not a 5* !!!!! not anymore. Staff was very nice though. The piano in the hall dowstair very nice too. there is a small fitness room closes at 10pm, no threadmills but 2 elliptical, few cyclettes, no weights but some pulleymachine. If you're by yourself you should be fine. Read more

Genuine Hotels.com guest review

Train stop is directly in front of the hotel. Early arrival, very accomodating and our room was available. Hotel is beautiful and has some original art pieces. Room decor is lovely and pleasing to the eye. The staff is very friendly and available to assist you with any of your needs. Location is perfection itself. Our only disappointment was that we […] were not staying longer- next time we will! Loved it! Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

This is a classic, historic hotel located in the heart of old Brussels - just a 10-15 minute walk from the North train station. The lobby, cafe and entryway are Art Nouveau, with a gorgeous open elevator. The breakfast that comes with the room was terrific, and the servers wear white gloves. The only downside was the workout room that did not open until […] 7:00 a.m. and had no treadmills. The room was tidy and spacious, and items in the mini-bar are actually included so you can enjoy a bottle of water without fearing bankruptcy. Read more

Genuine Hotels.com guest review