"Can't tell what's inside from the outside"
From the outside, I really thought the hotel wasn't much. The inside however is very beautiful. I read a lot of reviews about the staff being rude or unhelpful, but that was not the case during my stay. Everyone who helped us was great; thy even went above and beyond to help us. We did valet the car, which I will admit was a bit pricy, but the gentleman […] was honest and told us up front what the cost across the street was if we wanted to use it. The roof top bar is great. It was a beautiful place to sit and enjoy the evening. All in all, i enjoyed my stay very much and would stay there again. Read moreGenuine Hotels.com guest review
"A little gem"
Great location close to shopping. The restaurant in the hotel had great food and service. Cocktails at poolside were yummy. I'd stay here again.Genuine Expedia guest review
"Housekeeping Forgets To Leave Towels"
The hotel is very unique and comfortable. The pool-top deck is great, although the views were not quite what I expected. The housekeeping staff repeatedly forgot to leave the normal complement of towels, which was extremely annoying.Genuine Expedia guest review
The decor and structure of this hotel is beyond amazing. I stayed in the kings suite which had a beautiful balcony and a jacuzzi. The staff was very friendly especially the waiters on the rooftop bar. If you are traveling as a family or as a couple, it's a great place to stay. The area is wonderful! It's clean, fun, and friendly. There's a lot of activities […] and places to eat. Read moreGenuine Expedia guest review
Well, I live in the neighborhood and needed a few days of rest after a medical procedure. I wanted to have restaurants and shopping in close walking distance, which is why I chose The Mayfair Hotel over the Ritz Carlton. I was very pleased with the courtesy and professionalism of the front desk and valet staff, they were both friendly and helpful! I […] had a late lunch at the bar and was the only patron in the restaurant at the time. The staff seemed more interested in chatting than assisting me. At that point, I was happy that a variety of choices for breakfast, lunch and dinner were a short walk. I did not feel well and removed the long dark hair under the sheet as well as cleaned the grime and hair from the tub, before sleeping and showering. I did not want to wait for housekeeping to come back and re-clean. There was even a wrapper on the floor in the seating area! Aside from the less than clean room, I was happy with the hotel and have already recommended it to a relative. Read moreGenuine Expedia guest review
I will recommend this hotel to all of my friends. The service is great as well as the facilities. The pool and bar on the roof is a great place to hang out and offers a great view over Miami. Probably one of the best and chilled out places to be in Miami and a really cheap taxi ride from the airportGenuine Expedia guest review
Comfortable and convenient! Friendly staff. Superb bedding!Genuine Expedia guest review
"Don't waste your money on this hotel!!!"
Horrible!! Worst hotel I've ever been in!! I'm contacting corporate for them!!Genuine Expedia guest review
"Great hotel for a romantic getaway"
The hotel was the most magnificent experience I have ever encountered. Thank for a great hotel and a great and superb vacation package.Genuine Expedia guest review
"Charming Hotel/Disappointing Housekeeping"
My husband and I stayed at the Mayfair this past weekend while vacationing with friends in Miami. I really would love to give this hotel rave reviews, but, unfortunately, the housekeeping staff left a lot to be desired. Check-in is at 4pm. We arrived at the hotel at 3pm and were told that our rooms were not ready, so we went up for drinks by the pool […] bar. The bartender was very friendly and the roof/pool area was quite relaxing. We went back to the front desk at 4pm and stood in line to find out if our rooms were ready. Fortunately, we received our room keys at this time. Unfortunately, when we got to our room we realized that the sheets had not be changed. Nasty. We called the front desk to request fresh, clean sheets. Prior to leaving for dinner at 6pm there were still many people waiting for rooms that were supposed to be ready at 4pm...including a bride who was trying to get ready for her rehearsal dinner. Not cool! On the second day of our stay, we were out of our room from 7am-3:30pm, and our room was never cleaned. The hotel is very charming, the front desk and restaurant staff are very friendly, and the location is near local shops and restaurants. The on-site restaurant is quite good. I would consider staying at the hotel again, despite the cleaning issues, but I would be sure to check the sheets. The rest of the hotel was very clean and tidy. Read moreGenuine Expedia guest review
"Great hotel in a great location."
My girlfriend and I agreed that this was one of the nicest hotels we've ever stayed at. We only stayed one night because we had to catch a flight after a cruise, but we'll make sure to book our next trip here and check out the pool, spa, and the lounge. Make sure you park in the public parking structure around the corner of the hotel where it only costs […] $5/day to park. All other structures cost 2-5 times that and are only a block away from each other. The hotel room wasn't perfect. The bathroom seemed to be missing an outlet for the hairdryer and coffee maker, and I couldn't enjoy the complementary Starbucks coffee in the morning because the coffee maker was calcified and brown. With all that said, we'll be happy to book here again because the room was great. Read moreGenuine Expedia guest review
Our room was across street from restaurant/bars so it was noisy until midnight. Otherwise, we liked the neighborhood a lotGenuine Hotels.com guest review
overall not bad, but on 2 (out of 4) occasions the front desk FORGOT the wake-up call! Great HotelGenuine Hotels.com guest review
"great hotel but the sytem is bad"
the hotel is great but we think that they are not making business in the best interesting for all the guest.Genuine Expedia guest review
"Great location in the Grove"
Great location in the Grove. Beautiful atrium, nice rooms and rooftop pool. Don't stay if you are looking for great views of the bay, but it is a very cool old-Florida vibe.Genuine Expedia guest review
"Perfecdt for family or rmonatic get-away..."
I've visited twice now with my girls for long weekends - both time I've been very impressed at the service and cleanliness of this place - great rooms and super hepful folks make the stay what I'd hoped for .... the pool is great for kids and a great Scene later for the adults - food for both breakfast and dinner/ room serivce is solid - not exceptional […] but perfect for when you want an easy solution. Location is great - lot's to walk to and jsut far enough out to give a sense of space... Read moreGenuine Expedia guest review
"the loudest hotel in the world"
staff is not helpful at front desk. Acoustics in hotel horrific for noise. You can hear people coming down the halls with their bags and even quiet conversation. You cannot sleep if there are any other guests at the hotel and they allow parties in the hot tubs, despite occupancy restrictions so the noise can be very disturbing at all hours of the night. […] if you complain you may get a surly response too and don't expect any apologies for the noise or poor acoustics, they think they are special. We have stayed here many many times but this last experience was indeed our last. There is a lot of choice out there so don't settle for less with the Mayfair and their surly staff...its not worth the hassle. Read moreGenuine Expedia guest review
The location, the service and the atmosphere of the hotel were great. So much you can do and so many places you can go for entertainment. Unfortunately, my boyfriend and I did not get to enjoy the beauty of the hotel. I really wanted to do that rooftop happy hour. We were there for a two day concert. We left the hotel mid-day and come back after midnight, […] so there was no time to enjoy the beauty of the hotel :( :( :(. However, we will most definitely go back there on my birthday this summer and will most definitely enjoy that rooftop :) :) :) :)... Read moreGenuine Hotels.com guest review
"you'll love it"
Long weekend with my wife had a great time. the place to stay in Miami, it is close to everything. The hotel offers roomservice and a great breakfast for it's guest. it is walking distance to everything you need. I have been coming here for 30 years and never an issue we love it, so will you.Genuine Expedia guest review
"First time in Miami"
We spent 3 nights in Miami before going heading to Cuba. Mayfair had great ratings online and the pictures looked good. Upon arrival I was disappointed how skimpy the lobby and the reception dest was. The hotel is old, has nice spanish style tile work, with a veranda opening in the middle. The location is good, close to a charming shopping area and […] restaurants. Our room was spacious but no carpeting, only tiles which was odd since this is not near any body of water! The service was just ok. Few calls to housekeeping and room service took 20 minutes! At some point might have been a 4* hotel, but not now. The spa hours were very limited and closed early so we could not use it. Read moreGenuine Hotels.com guest review
"You get a lot for your money here"
The rooms were great. The room included a sitting area. The bathroom was spacious and it had a balcony with a hot tub. They had a big buffet in the dining room for breakfast, but it was not cheap. But the service and food was good. On the rooftop was a lounge, outdoor pool and bar. The hotel also has a full service Spa. I was not as impressed with the […] neighborhood. Though I could see a marina from the rooftop, it was not easy to get to. The surrounding neighborhood has lots of stores and restaurants, but it felt a little run down and deserted. Considering this was high season, I thought the room rate was very fair for what I got. Read moreGenuine Hotels.com guest review
"Beautiful and comfortable."
Finally a hotel bed that wasn't extra firm. Super comfy bed and linens. Location very nice. Beautiful and unique hotelGenuine Expedia guest review
"Not bad for price"
A decent hotel that needs updating. Location is ok in coconut grove but not very close to south beach or coral gable. The staff are ok and vary from very good to not very good. Value is good. The rooms are fine, jacuzzi are additional cost (30 dollars one time fee), gym equipment is aging. The wifi is useable but slow. Coconut grove has some shopping […] and restaurants around hotel which is convenient. Read moreGenuine Expedia guest review
"excellent for romantic getaway"
Fell in love with this hotel just from the pictures on this site. After reading reviews was kind of skeptical about booking it but my heart just couldn't let it go so i went for it and i am so happy i did. This hotel stay was the most delightful experience ever. The staff were super friendly and this hotel is very beautiful and relaxing. My next trip […] to Miami i will definitely be staying at the Mayfair. Read moreGenuine Expedia guest review
"Great Hotel, beware of Adriana"
The customer service was awful, especially by this one girl in particular name Adriana. Everything else about the hotel was fine, but I would never stay there again while she is working there. She was rude, obnoxious, and not helpful. Completely ruined my experience there at the hotel.Genuine Expedia guest review
"Beautiful hotel, great service."
Everything was perfect; the suite, bathroom, bed, service, restaurant, pool.Genuine Expedia guest review
great place - quiet - in a neat area. really nice roomGenuine Hotels.com guest review
"A Fine Experience"
The Mayfair is in a great location in Coconut Grove and has all that one would ask for in a quality, but not overly expensive hotel. The Coco Walk is across the street and offers a typical mini-mall like sampling of food, drink & stores. If you go up Main Hwy. a block or two and down Commodore St., you'll find plenty of better dining and drinking options, […] though. We especially liked The Lokal (that's how they spelled it) bar/restaurant. No problem to get to South Beach for a day trip if you have a car, not sure how easy on public transportation, though. Head over the short distance to Coral Gables, as well and check that community out. Quite impressive in many respects. Recommend parking across the street from the Mayfair if you're only going in and out only once per day. That cost only $8 to $10 vs. the $26 for valet at the hotel. Did not eat at the hotel, but it looked kind of pricey - The drinks we had defintely were, but no t a surprise. A four night stay is the perfect length for your visit here. Have fun, we did! Read moreGenuine Expedia guest review
The Mayfair Hotel was wonderful. Great location and staff where very freindlyGenuine Expedia guest review
"Couples! You'll love this!"
While we only stayed one night at the Mayfair, we would go back again in a heartbeat. The downstairs restaurant serves up a lovely wood-fired pizza, it is right across the street from the shops at Coco Walk in Miami, and the Japanese soaking tub on the balcony is a nice, affordable amenity. Our room was quiet, the bathroom spacious and well-appointed. […] Questions to staff were answered quickly and completely. The Japanese soaking tub is a small extra charge, but now that we know we'd definitely use it. We stayed there the night before our cruise and found it a quick taxi trip to the Port of Miami...definitely better than staying at the airport. Read moreGenuine Expedia guest review
"OK, but overall not worth it"
The room did smell mildewy like other people have said. We didn't have any issues with the front desk staff. They weren't unpleasant, but nothing to rave about either. Our room was spacious, but the view was horrible (a brick wall) and I was surprised that we got it given that the hotel was pretty dead. The coffee pot in the room also hadn't been emptied […] from the previous guest. Overall, it wasn't worth the money and we wouldn't go back. Read moreGenuine Expedia guest review
"Could be good"
The hotel has the potential to be good. Location is great and the overall installation is ok though a little old. The worse part was that there was a roach in our bathroom when we arrived and for the price and standard of the hotel the maid service was horrible. We stayed 7 nights and we didnt get new shampoo or soap or cream even after it was finished. […] The breakfast staff was excellent. Read moreGenuine Expedia guest review
"Great for Coconut Grove Art Festival"
Great location. Everything we needed. Service was great! Was able to make the room cool enough for comfortable sleeping! The room had everyhting we needed. The Valet guys were awesome...even tho it was traffic mayhem because of the arts festival.Genuine Hotels.com guest review
"Nice Hotel, great location"
Nice friendly staff, great location, older hotelGenuine Hotels.com guest review
"Great hotel for couple."
Great hotel for couple, a bit expensive. Nice swimming pool but need more night activities,Genuine Expedia guest review
PARKING VERY EXPENSIVE $$$$$. NO FREE BREAKFAST. TOILET BROKEN , HOUSE KEEPING VERY POOR. WOULD NOT STAY AGAIN.Genuine Hotels.com guest review
"Great place to pamper yourself...."
Awesome hotel. My mom and I checked in on my birthday as part of my mini-vacation to celebrate my birthday.Genuine Expedia guest review
I grew up in Miami but have lived away for twenty years. I wanted to avoid South Beach hotels and stay in a more central quieter location with easy access to the rest of Miami. I found a deeply discounted room rate on Expedia, read several reviews and booked the stay. Glad I did! The Hotel, to my mind was beautiful. My wife and I were upgraded to a […] suite and loved our room. The weather was beautiful and the rooftop pool was very nice. We started our day walking to breakfast at Green Street Cafe (great food and service) then headed out from there. Since I grew up driving in Miami, it's easy for me to get around but the Hotel's location in Coconut Grove puts several must see places very close at hand. Vizcaya, Miracle Mile (shopping) and Merrick Park (shopping) are a stone's throw away. South Beach is depending on traffic 20-25 minutes away. The University of Miami is also close by. Of course, Coconut Grove is a destination in itself and worth a full day and a night of your time. Overall, loved the Hotel and the location! Read moreGenuine Expedia guest review
"Excellent Hotel and Spa"
Great hotel with spacious rooms. No complaints except for that the valet service is far too expensive. At $26 per day, we park across the street at the Coco Walk garage for $12 a day and had no issues. The spa and amenities were excellent.Genuine Expedia guest review
"Pleasant surprises and relaxation found here."
My husband and I stayed here for four days and we had a wonderful time. We were blown away by our suite with a large Jacuzzi and three flat screen TV's. There was even a TV in the bathroom! The decor was beautiful and off-beat, like a tropical dream! We found the courtyard with the fountains very relaxing and the rooftop pool with bar was a delightful […] surprise! Did the Escape Package at the hotel spa which was fantastic. I highly recommend it to over-stressed people seeking deep calm. Hotel staff was very helpful and jovial. Read moreGenuine Expedia guest review
Hotel was very nice, staff was helpful. We had room service for breakfast and the food was not good at all. Hotel is in a nice clean part of town with a VERY nice shopping/eating open air mall across the street. I would highly recommend this hotel but eat across the road!Genuine Expedia guest review
"good place to chill"
Great place to stay, close to south beach, downtown Miami, and across the steer from coco walk.Genuine Hotels.com guest review
We book this hotel for our trip to the college football championship in Miami. We purposely chose NOT to stay in South Beach along with the other 50 thousand fans. On our a approach to the hotel and even when we pulled up to the main door I was a bit worried because from the outside the Mayfair looks very "plain". I might also note we drove in from […] the back side and did not get a good look at the surrounding area, so my first impression was underwhelming. But that first impression did not last long. The interior of the Mayfair is incredible! The is a huge center open air courtyard, with fountains, foliage, and areas to sit comfortably and enjoy the wonderful surroundings. On either side of the courtyard are atriums we equally comfortable surroundings. The rooftop pool and loung area is a perfect place to relax, swim, have a refeshment (or snack, meal), day or night. There is a fireplace for ambience and great views of the surrounding areas, including Biscayne Bay. Our room was spacious and clean (large bathroom with dual basin sink. The staff was friendly and attentive. The surrounding area has shops and restaurants well within walking distance, and the coco walk shopping area even has a theater if you want to catch a movie. In short, if you want to get away for a nice quiet relaxing time in Miami, the Mayfair is definitely the place for you. Read moreGenuine Expedia guest review
We enjoyed our stay. Located in a very nice neighborhood with many shopping and dining options. The entire staff was very friendly and helpful. We actually arrived a few hours before the check-in time on a very busy weekend in Miami. They gave us access to the pool area and we had a wonderful afternoon in the sun waiting for our room. Then they upgraded […] us to a parlor suite for the inconvenience. Read moreGenuine Expedia guest review
"Perfect couples retreat!"
The beauty and serenity of this hotel was amazing! Great view from the rooftop; however, drinks were overpriced there. Hotel staff were extremely helpful and always available for whatever needs you may have! Couldn't have asked for a better location as the hotel is located right across from the Coco Walk and great restaurants. Will definitely be ba […] ck! Read moreGenuine Expedia guest review
"Great Location, but not as nice as it appears."
The hotel looked better on the website than it did in person. I was a bit disappointed when I saw the actual room. Not near beach and my view was of a wall. What I liked most about the hotel is the location and for the price that I got through Expedia, I would recommend only if they could get a good deal. Not a bad place to stay, but for the star rating, […] thought would be a nicer hotel. Read moreGenuine Expedia guest review
"Fun hotel for couples"
Very nice hotel in a great location. The CoCo Walk across the street is fantastic. The hotel pool is on the rooftop and quite nice. Parking is adequate.Genuine Expedia guest review
"Convenient location and close to restaurants"
The rooftop pool was fabulous, except for the night that they decided to close early.Genuine Hotels.com guest review
"Great hotel, great location."
We really enjoyed the Mayfair.The rooms were great, everything was very clean and the staff was outstanding. We would recommend this hotel.Genuine Expedia guest review
"Friends and football"
Our family and friends were in southern Florida for the BCS National Championship game. We found this hotel on Expedia, it looked nice and the price was right. All told, we had 7 rooms. Everyone was pleased with the location (it's great!), the restaurant and the hotel in general. The only issues that we had were with the housekeeping staff. We had to […] ask more than once to have our room/bathroom cleaned...and it was after 2:30 in the afternoon. Once it was done, everything was great. The hotel could certainly use some sprucing up...it could use a bit of a facelift. It's not one of your chain hotels...it has character and we all appreciated that. We all loved the pool deck and outdoor bar. It was so relaxing and a ton of fun. Read moreGenuine Expedia guest review
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