"Clean, central location, overall disappointment."
I called in advance to inquire about parking and was told: 1. Self parking is unavailable, and I MUST use their Valet service. 2. Valet will be xx. When driving by, I saw (without searching for) 2 self-parking lots literally under 1 minute away from my hotel which were less than half the price. But I pulled up to the hotel to follow the directions […] I was given. After valet service had taken my car, I saw a "xx" 7 on the wall for Valet.. I asked the desk attendant if any recent changes had been made, and he said "No.", but I assumed he wasn't the one I spoke to and didn't bother to take my frustrations out on him. The hotel room I chose was the "Deluxe King" bed for a decent bit more than the next cheapest room. It was, by far, the smallest hotel room I've ever been in. The bed was a king sized, as advertised, and it was VERY nice. But the room had very little room outside of that. It felt quite cramped. The "Best View" option is what I chose as my 'main preference' during check-in. I honestly think I might've received one of the 'best views', but if that is the case then I believe it shouldn't even be an option as all you could see was directly into some office building across the street. This may be due to the location, as it was my first trip to Chicago, but I was astonished when I asked if I could use a microwave in the dining area and was told it would be ten and they'd bring one to my room instead. Also shocking, fridges were unavailable as well. Read moreGenuine Expedia guest review
We were in Chicago to visit family and have stayed at the Allegro before. We originally chose the Allegro for location. We wanted a hotel close to the blue line. We returned because it was a nice, well appointed hotel at a reasonable price for the area. I am sure we will return.Genuine Hotels.com guest review
"Small but comfortable with nice amenities"
Hotel Allegro is very convenient to public transportation and an easy walk to key attractions like Millenium Park, the museums, and many bars and restaurants. The hotel is small (closets and bathrooms are miniscule), but clean and nicely decorated. The amenities (free wine hour, bike rentals, etc.) are a nice touch. I think for the location and the […] price, this is a great place to stay for a short trip in Chicago. Read moreGenuine Hotels.com guest review
"Love Hotel Allegro"
Hotel Allegro is one of the best hotels in/near the loop. I love it because it has it's own identity. It is beautifully decorated, inviting, and reasonably priced. This hotel could likely charge more for it's rooms. They hold your bags for you free of charge if your room is not ready and the complimentary happy hour is very nice.Genuine Hotels.com guest review
This is a great hotel. Staff were great and friendly. The wine reception was nice. Would recommend all the way around.Genuine Hotels.com guest review
It was a simple day trip with an overnight stay for a musical concert. The room was a little smaller than expected, but very comfortable, clean and in a good location for us. Easy to walk downtown too.Genuine Expedia guest review
"Close to Union Station and Theaters"
Unique hotel. Colorful with a retro 60's vib.Genuine Hotels.com guest review
"Great lobby, super small bathroom!"
Just not impressed. From the beautiful lobby you would expect the same of the room, but the room falls way short. The bathroom is just ridiculously small. Two people cannot be in there at the same time. The windows are very old with paint coming off. The bed was very comfortable. The cleaning staff was very annoying by knocking on the door the first […] time at 8:30 am, then again 20 mins later and a third time 20 mins after that! Check out is not until noon. So I got the impression they wanted us out of there! Customer service at the front desk was great and so was valet. Would I stay there again, doubtful! Read moreGenuine Hotels.com guest review
"Note you could be next to a barking dog!"
Didn't realize until after my stay this was a dog friendly hotel. Wanted a night away from my kids but was kept awake with a barking dog. Will do my research next time. They should keep all dogs on one floor!Genuine Expedia guest review
Rooms and service are always great. They have an odd shaped sink that can be a little challenging to use.Genuine Hotels.com guest review
Bathroom was very small for 2 guests to use. The lobby was pleasant and I liked having newspapers there.. Good wine hour....Genuine Hotels.com guest review
the hotel is well located and very close to the orange line i checked in through Expedia and got the room on a high floor I will come againGenuine Expedia guest review
Was in a perfect location as I was in the loop for a business meeting. Nice hotel, in good locationGenuine Hotels.com guest review
"Great Hotel in a Great location!"
We had a great visit in Chicago. Hotel Allegro is a very nice hotel. Rooms are fairly small and the walls are kind of thin but the overall stay was very nice.Genuine Hotels.com guest review
Close to the Blue Line for transport to/from O'Hare. Also close access to other L lines for transport around entire city. Enjoyed stay at the hotel and will definitely recommend it to friends/family.Genuine Hotels.com guest review
com ci com ca nothing special but good locationGenuine Expedia guest review
Very nice hotel. Perfect location. The only thing the bathroom was VERY small but the hotel has been kept in excellent condition. We had a very nice stay. Chicago is soooooo much fun.Genuine Expedia guest review
"Great hotel! Would definitely stay in again!"
The hotel overall was very nice. The bathroom was a little small (Stayed in a King Bed room), but overall it was great! Friendly staff, great amenities, Starbucks in the building. Would definitely stay in again!Genuine Hotels.com guest review
"Thumbs up for Kimpton Allegro, chicago"
Kimpton hospitality is persistently excellent. Very nice large lobby here accommodated a big crowd for afternoon hosted wine reception. Guest room was small (common with restored boutiques) but nice, clean and well appointed. Great location with 4 theaters, park, restaurants, lake within walking distance.Genuine Hotels.com guest review
"close to office"
No problems. Nice hotel.Genuine Hotels.com guest review
Good HotelGenuine Hotels.com guest review
Nothing to complain about!! We had a beautiful room on top (15th floor) with a great city view, nice conditioning, very clean, comfy bed and really Everything you need was there! Even charger or iron for hair... First time I met service like that! Plus the shampoo and conditioning for hair (special edition for Kimpton hotels) - just perfect!! I'm gonna […] buy that for home use. We had a free coffee/water with some berries (very nice idea to put it inside the jar and change berries every day!) in the morning, and wine/sangria in the evening. And the hotel itself is very beautiful with a great design and facilities and really good location! Very impressed and happy about our stay! Would definitely come again! P.S.: did use an opportunity to ride on a free bicycles.. Hope for a next time.. :) Read moreGenuine Expedia guest review
I was here for 5 nights on business. The location is at the outlet of the loop so getting around is easy. The rooms are quite small by Chicago standards. The building is dated but superficially updated. The room was clean and the service friendly and accommodating. I did have one problem with the facilities and staff. The lobby would get overloaded […] at peak hours. This would cause long wait times for elevators to the higher floors. This would be made worse by having a ground and lobby floor. Similarly, a long line formed for bag services. While the elevators are hard to work around, they probably need to hire more staff. Read moreGenuine Hotels.com guest review
"Clean but small"
We stayed in a King room. It was nice, but the bed was not very comfortable and the bathroom was tiny. The only way my husband and I could fit in the bathroom together was if one of us was in the shower. Very little counter space.Genuine Hotels.com guest review
The rooms were too small. Most people would appreciate a bigger room.Genuine Expedia guest review
"Mainly for tourists or conferences"
The hotel was packed---I had to wait an hour and a half till almost 4pm for my room to be ready. It ended up having a paper thin door to an adjoining room with loud kids, and best of all, the L train ran right under the room window and shook the whole room. They did accommodate a move, but it was a lower grade than I had booked.Genuine Hotels.com guest review
We enjoyed ourselves and the staff was most helpful. We loved the fact that it had so much character in its design.Genuine Hotels.com guest review
"Nice hotel in the theatre district"
Very kind and friendly staff. Complimentary coffee in the morning, refreshment in the evening.Genuine Expedia guest review
"Nice hotel in the Loop District"
It is close to many attractions and was able to do lot by walking. Close to many hop-on hop-off pickup points. Very convenient.Genuine Expedia guest review
"OK hotel close to train and downtown"
Small room; very small bathroom. The staff was pleasant. I wouldn't stay there again.Genuine Expedia guest review
"front desk was very rude about noise complaint"
It is great location. I had a bad experience with guests next to me who were up partying until 2am. First 2 times I called no answer at the front desk. 3rd time they sent security. After security left they were loud again. I called the front desk and the women told me I had a complaint against myself bc I banged on the wall to let them know they were […] too loud. She refused to listen to my complaint that they were partying again. I wont stay there again. Very disappointing. Read moreGenuine Hotels.com guest review
"Downtown hotel with a much bigger potential"
I stayed in Kimpton Allegro on Saturday night in July. I was able to get a reasonably good rate from Expedia - $200 with taxes for a king bed room. The check in time started at 3 pm. I arrived to the hotel at noon and a receptionist took my phone number and called me an hour later (while I was having lunch in a nearby cafe) to notify me that my room […] was ready. The room was on the 11th floor. There are only 3 guest elevators in the building and no matter time of day or night, they were always slow/ and full. So one time I ended up using a service elevator, after waiting for a guest elevator for more than 5 minutes. The room was clean and the bed was comfortable. Despite A/C being set to 65 degrees, the room felt dump and humid. The bathroom was small and the toilet was clogged. Before I used it for a first time I had to call maintenance to fix it. They did..and after flashing 3 or 4 sheets of toilet paper it clogged again!!! The ice machines were only on even floors and it so happened that the machines on 10th and 12th floors were out of ice, so it took me a while to fill the ice bucket. Despite the hotel being in a nice location, I would not stay there again... I never had to deal with a clogged toilet in the hotel, and it happened twice here... Read moreGenuine Expedia guest review
"Luv Boutique Kimptons"
Enjoyed my stay and noticed needed updates in decor this trip. Allegro Hotel is convenient walk to the Mart, Theaters, and not far from Miracle Mile. Wine tasting is a nice respite after working all day at the Merchandise Mart and the Deco Decadent lobby and rooms are a pleasing sensory overload. Encore restaurant /lounge is also nice looking but needs […] an expanded menu and next door restaurnt 312 is a bit pricey but great service and ambiance. Happy to stay for future trips! Read moreGenuine Hotels.com guest review
"Do not stay here."
I travel frequently and have stayed at Kimpton hotels before. This stay ruined Kimpton for me. I was moving across the country and chose this hotel as a good place to stop and rest. Under the watch of housekeeping staff, while we were checking in, our cooler with water, food, etc. was stolen from the lobby when we stepped out for a few minutes to move […] our vehicle. We arrived at 4am, given that our food and water was gone, we asked if they could give us a few bottles of water and snacks or point us in the direction of a vending machine. They declined the request and had us walk to a 24 hour convenient store a few blocks away...at 4am in Chicago. Overall the service was terrible. I called 5 days in advance and the day of to remind them that I'd be traveling with a dog and cat, thinking they'd have a litter box, beds, bowls...not the case, we waited until the next day for a litter box. Do not stay at this hotel. Read moreGenuine Expedia guest review
"Great location, close to sights"
The hotel was very chic, liked the decor and the piano area was a nice touch for gathering with friends. I appreciated the wine-down social at 5pm. The staff was very friendly, rooms were a bit small but comfortable. Only thing missing, aside from the bathroom, there were no other mirrors in the room. Hotel was walking distance to parks and centrally […] located in the theater district. I would definitely here stay again. Read moreGenuine Hotels.com guest review
My husband and I stayed from Thursday night to Sunday morning. The bed was very comfortable and the bathroom is huge. There are plenty of outlets to plug in ipads, phone chargers, etc. It's a very loud hotel-there is loud music playing in the entrance and lobby of hotel, and from your room you can hear people in the hallway and people on the floor above […] you. The workout room is really nice-with plenty of towels, water and late-model exercise machines. The room is set at 66 degrees and when we moved the thermostat to 70, the heat kicked on. The room is small-only the bed and a small desk. The staff is very nice. Read moreGenuine Expedia guest review
"Hotel close to Broadway Theaters and restaurants."
Able to check in a little early and parking was close by. Liked internal entrances to Encore for great drinks and to 312 Chicago for an excellent dinner with superb service and a great breakfast with superb service. Convenient for walking to the Oriental Theater to see Motown. Disappointed in the size of the Deluxe king size bed room and bathroom and […] other negative features such as no loveseat or additional seating, a coffee maker and other amenities compared to other hotels we have stayed at in downtown Chicago. I marked Yes for recommending this hotel to a friend because of its location to surrounding theaters, restaurants, and points of interest and not for the quality of the hotel room features. Read moreGenuine Expedia guest review
I thought the hotel was awesome. Great décor, wonderful location, clean, friendly staff.... Only one downfall, we were right above a ball room that was having a wedding, there was no sleeping during it. I called to ask about the noise they offered ear plugs but they never came.Genuine Hotels.com guest review
Room was dark and only had one an uncomfortable desk chair to sit in. Room was clean and the housekeeping staff was very nice.Genuine Expedia guest review
"good hotel in the theater district"
A nice, modern hotel in the theater district. Complimentary coffee & tea in the morning, wine/beer in the evenings. Close to the Blue Line and within walking distance of the Red Line and a number of buses. A 10 minute walk to Millenium Park & Grant Park. Room was small and the bed was a little softer than we were used to, but all in all, a good place […] to sleep every night! We'd stay again if in Chicago soon!! Read moreGenuine Hotels.com guest review
"Close to train for the loop"
Enjoyed it greatlyGenuine Hotels.com guest review
"Room was not up to Kimpton Standards"
Great location but the room was gross and our view was a brick wall. I am usually so impressed by Kimpton's (I use them all the time for work) but this was my first time staying for pleasure and it was a huge disappointmentGenuine Hotels.com guest review
"Beautiful hotel with artistic decor"
The entrance to the hotel was dramatic, which makes sense considering it is in the theater district. The decor was astonishing, in a good way. I have never stayed in a Kimpton hotel before, but have been told that each one is decorated individually. The lobby was huge and inviting, with several different areas with slightly different styles in the different […] rooms. The staff were pleasant to interact with. I didn't use the concierge (as I used to live in Chicago), but she seemed reasonably knowledgeable about what was available to do in the area. People did seem to interact a bit in the lobby, where there was coffee/tea in the morning and wine/beer in the evening. They are pretty good with details, such as a different fruit or mint infused in the water available in the lobby each day. The rooms are a little smaller than some places, but that is typical for many older or historic buildings in the Chicago Loop - and the design makes clever use of the space. I even had a bit of a view from my window. Read moreGenuine Expedia guest review
Hotel was very modern and clean. Location is great! In the loop, in theater district. Can walk to a lot or take the L which isn't far either. Great amenities and VERY friendly staff. Will ALWAYS stay here when visiting Chicago. Plan to find Kimpton hotels in other cities after this experience.Genuine Expedia guest review
Awesome hotelGenuine Hotels.com guest review
"Allegro is an Excellent Choice!"
Allegro is an excellent choice for either the casual traveler or the business professional that enjoys socializing. The 5pm wine hour works well for either of these, and the helpful staff is always ready to answer questions about the hotel or surrounding area as they pour your refreshment. Excellent price for the quality of the hotel. Well appointed, […] good coffee, free paper, and quality bedding. The other guests are the hotel's greatest asset: take advantage of the cocktail hour even if you choose not to imbibe. Have a soft drink and enjoy your fellow travelers. There's no telling who you may meet. Will be staying here again soon. Read moreGenuine Expedia guest review
The hotel was a terrible experience. They charge for WiFi, and then charged us a huge minibar fee because we pulled out soda and a bottle of wine from the fridge to make room for our own drinks one night. The sodas and wine were right on top of the minifridge, but we were still charged daily for the drinks. I tried to speak to the front desk about […] this, but they said that pulling the sodas out of the fridge was equivalent to drinking them. There was also no room service, and the delivered food we left by the trash was never picked up unless it was in the small trash bins. Each day the maids knocked on the door at 9am, which is a little early when your room doesn't come with do not disturb sign and the bed is so uncomfortable we both woke up like 3-4 times per night. The place was pretty empty, and yet they put us in a room that had a brick wall that was 2 feet from our window. You could reach out the window and touch the next door building. The room was dark with no light. The 'deluxe' king room had nowhere to sit, one chair at the desk and just enough room to fit a tv, desk and king bed. My boyfriend and I were constantly walking on top of each other, there was barely enough room to walk by the bed it was so close to the wall. Given how empty the hotel was, it was a real shame they put paying customers in a room so small with such a horrible view of the city and such an uncomfortable bed. I will never stay here or any other Klimpton hotel again Read moreGenuine Expedia guest review
The hotel and the room were very nice and clean. However there was no closet space or drawers. Room was very small and the bathroom smaller. All in all I would stay there again but only for short visits due to the lack of space. Front desk was very courteous and helpful.Genuine Hotels.com guest review
"4th of July Weekend 2014"
The Hotel was in a great location, the room was very nice, but the ice machine on our floor did not work, other than that it we really enjoyed our selves, we will use this hotel again in the future. G & P HugginsGenuine Hotels.com guest review
"Comfortable and conveniently close to the Lake"
This was our 2nd time staying at the Allegro and it has been a wonderful experience each time!Genuine Expedia guest review
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