The extra "star" is given to the bartenders and valet. My bf and I stayed here on 3/22. Hotel seemed to be in the perfect location. Valet was very fast ($44 a night) Check in seemed to be OK. We then realized our room was by the pool. THE WORST possible room, 4th floor. Our stay went from 5 to 1. If you are given a room next to the gym/pool DO NOT agree. […] Checked in, dropped off belongings, we noticed how awful the air flow was in the room. Unless we had BLACKOUT curtains covering the room, EVERYONE and their mother could see us from the pool. A warning would have been nice. We left to downstairs bar, the bartenders were great, decent beer/food selection. Went back to room, once again the fan was on - there was EXTREME dew and moisture in the room. Upon returning (late) we got in bed and were woken up a few hours later by LOUD banging. This was someone on the treadmill! We attempted to ignore but it was so loud! The bed felt wet and disgusting, we could not go back to sleep. When we called the front desk they told us that we could switch our rooms, it was 7:30am at this point, who would pack up and try to switch rooms at this hour? Why were we given this room in the first place? There was some type of convention going on - we figured they saved the "better" rooms for those guests, and given the younger couple a worse room. I can't believe we were asked to sign up for a preferred guest account and then given this awful room. How is this a way to treat your preferred guests? Read moreGenuine Hotels.com guest review
I stayed there for an event and it was wonderful. The room was clean and the employees were very nice. There was a wedding there which made the valet a little difficult...but you can tell they were working really hard. The bar in the hotel is very nice. I'm a single female and I was in town alone. The female bartender was very sweet and made the atmosphere […] nice for me. This is a great hotel. I will not use any other hotel when I visit Philly. Read moreGenuine Hotels.com guest review
"Great Hotel in Great Neighborhood!"
From Valet parking to front desk the service is excellent. Room was clean and comfortable. My only complaint would be the rooms seem to have thin walls. I could hear my neighbor like he was sitting next to me. But overall the Stay and Hotel was Awesome.Genuine Hotels.com guest review
"Nice Hotel but it had old decor."
Nice Hotel but the decor is old. The tv had horrible reception and my room had a great view of a grafitti filled construction site. The price did not live up to my expectationsGenuine Expedia guest review
"Great Location, Comfy Room"
Good selection of bars and restaurants within walking distance, and the bed was extremely comfortable. The hotel is a little dated, but no real complaints from me. I would definitely recommend it, as it was a little cheaper than some of the other hotels nearby.Genuine Hotels.com guest review
"iN THE HEART OF HISTORIC PHILLY"
Hotel was great-clean and comfortable with friendly and efficient staff. I would recommend this highly.Genuine Hotels.com guest review
"Very nice overnight stay"
I stayed at the hotel overnight for my sister's birthday. The room was pretty and very comfortable. The staff were all polite and extremely helpful. I would definitely stay again. My only complaint is the valet parking fee was astronomical. Otherwise, it was a great stay!Genuine Expedia guest review
We selected this site for its location and the ease of walking our dog in the neighborhood. We would stay again the next time we are in Philadelphia.Genuine Hotels.com guest review
"Great Place to stay with your Dog!"
I picked this hotel because they are suppose to be pet friendly! And, they definitely are!Genuine Hotels.com guest review
"Great hotel...so so location"
This hotel was updated, clean and very friendly. The bed was very comfortable, however the walls were quite thin and you could hear everything going on around you in the rooms and halls. The location was convenient enough although the neighborhood was not great. It wasn't terrible, but walking to get pizza late at night wasn't ideal either. All in all […] a good stay, but not sure if I would pick this neighborhood again. Read moreGenuine Hotels.com guest review
"Great for Business Events"
Attended a recent conference and was very impressed with both the hotel and conference areas.Genuine Hotels.com guest review
Place was clean, staff was friendly, location was within walking distance of historical sights. My wife and I were very satisfied with our stay and will definitely stay here again.Genuine Hotels.com guest review
Nice overall, nothing to change. Every one was greatGenuine Expedia guest review
"Great value for quality"
Our only complaint was expensive valet parking, It was 36/ night and we noticed our car was being moved around throughout our stay. We just wish we checked if there was a parking deck before booking.Genuine Hotels.com guest review
"Great location, average quality"
This was a convenient location for a trip to Old City. The rooms were spacious but the air con/ heating units didn't work properly and the room was noisy. I noticed that housekeeping did not clean overnight wine spills in the corridors and did not clean the pool area. The hotel was nice but lacked in attention to detail.Genuine Hotels.com guest review
"Great neighborhood, great hotel"
Very clean, comfy beds, delicious food. Will come backGenuine Expedia guest review
It was a miracle to find this hotel during the storm. Great service. Great hotel.Genuine Expedia guest review
"It WAS THE ICING ON THE CAKE FOR V-DAY"
One word- Great! Ever thing was was great. I would recommend this hotel to anyone. I live in the city and I heard lots of good things about them. Plus its in a very historic area of Philly. Night life in the area on the weekends is the best place to be.Genuine Hotels.com guest review
"Nice hotel. Would definitely stay again."
The room was very clean and the bed was comfortable.Genuine Expedia guest review
"Worth the money, but not exceptional"
I had a bad initial impression after calling the desk three times for direction from the airport and never getting through the concierge. Once in, I can't complain. The location is amazing and the hotel itself, while not new, is generally well maintained. Certain areas could use some renovation and the common bathrooms were not in the best condition […] possible, but the room was very large and comfortable. Read moreGenuine Hotels.com guest review
The room itself was lovely, however there were some problems. The drain in the sink in the bathroom was exceptionally slow, the heater, because it was winter kicked on and off so loudly that it could wake you up out of your sleep, and the wall facing the hallway was so thin, it felt like the person talking in the hall was standing in your room.Genuine Hotels.com guest review
"Sheraton society hill"
Location was great, room fine but breakfast is very expensiveGenuine Hotels.com guest review
"Nice night away from home"
Loved the room...bed was extremely comfortable. Room was clean and nicely furnished. No complaints at all.Genuine Expedia guest review
The room was very clean and had all the toiletries you need. The location was excellent. The only parking option is valet.Genuine Hotels.com guest review
"Great hotel in fun neighborhood of Philadelphia"
Very clean room. Beautiful hotel lobby. Helpful staff at front desk. Family friendly.Genuine Expedia guest review
"Always the perfect stay!"
This Sheraton gets it right time and time again. The perfect location, hotel is in top shape. Staff is incredible and the facilities are very modern. The one thing you may want to ask for is to be away from the street with the construction. Other than that, it's always a great stay and a walk to great places to eat and enjoy evening entertainment (Cuba […] Libre and several bars and pubs) right up 2nd street. Read moreGenuine Hotels.com guest review
"Closer than it seems to all the good stuff"
On the map the hotel seems a bit far from the places I wanted to go, but that turned out not to be the case. With the subway stop just a few blocks north of the hotel and buses as well, I was quickly able to get to where I needed to go. Also, the number of bars and restaurants in the surrounding area was more than I expected.Genuine Hotels.com guest review
"NSCAA Convention - Jan 2014"
I booked this location after all the hotels around the convention center were taken through the NSCAA travel agency. It's too far of a walk and you need to drive there. Parking at the convention center can be found for $7 from Monday - Friday if you arrive before 9 am. I had Starwood preferred status and received a very nice room on the third floor. […] The room was very comfortable and it's worth taking advantage of their green benefits. You get a $5 coupon for every night. I used the coupons for breakfast. I was surprise at the cost of a cup of coffee, $5. I secured overnight street parking and avoided the $28/night charge. Read moreGenuine Hotels.com guest review
"Everything you need, nothing you don't."
Quiet, not a party place. A great place for business. Outstanding staff.Genuine Expedia guest review
"Nice hotel for viewing old city"
The location is really good, you can go to all the spots in in old city by foot. The room is comfortable and I love the king bed! Well, they do charge 10 for wifi... That is unbelievable when hotels always offer free internetGenuine Expedia guest review
Pleasant experienceGenuine Expedia guest review
These people are the bomb. I highly recommend.Genuine Hotels.com guest review
"new years eve stay"
meh, it was ok. room lacks refrigerator, ice machine signs on each floor have you wandering for hours wondering if there really is an ice machine, everything in hotel overpriced. heater in room sounds like jet engine backfiring when it turns on. scared the heck out of us all night. park at the hotel and you will need a loan, it's thirty five bucks. […] was charged seven extra dollars after checkout, i think it was for in room coffee i assumed was complimentary. would stay here again just because of location but will try another hotel first. if money is no object for you then i think you would like it. Read moreGenuine Hotels.com guest review
The location is very good, but this hotel is way too old and outdated. There is no noise insulation. You can hear people next door loud and clear. We made reservation for 2 adults and 1 teen-child. The room and the double beds were small, considering the price we paid and the star rating the hotel claims (supposed to be 5 star hotel). A 2 star hotel […] would have had wider beds, and a larger room for 3 people. Also, you are mandated to park with valet parking and pay $42. Yes, they also charge tax on the parking fee. The bellman refused to give us a cart, meaning that every step you take at this hotel you have to par $. The valet people were late to get cars, and we had to wait. Over the years I have traveled to many countries for business and leisure, and stayed at many hotels. This makes me almost angry to think that we pay a big price and get such uncomfortable accommodations. Will never stay at this hotel when I go to the area, will tell my friends the same. Read moreGenuine Hotels.com guest review
"Great situation, peaceful place."
In spite of being close to the centre city, this is a peaceful hotel. The reception staff was courteous. The facilities like the thick bed, clean sheets and the bathroom were in top condition. I found the valet parking expensive though. There is a Starbucks on the first floor but it is not well stocked.Genuine Expedia guest review
"Kerry First Philly Visit"
Great hotel and locationGenuine Hotels.com guest review
"Excellent place in Society Hill neighborhood"
Booked reservation on short notice to visit some friends in Philly during the Xmas break. The Sheraton offered available options at a good price. Room was clean, bed comfortable. Close to where we needed to be. The only complaint is not about Sheraton in particular, but the area-- on street parking is scarce and expensive! Sheraton valet parking is […] comparably pricey but it probably can't be helped. This is a great place to stay if you want to be near historical sites, vibrant neighborhood of shops and restaurants and the waterfront. Accommodations made our short road trip that more enjoyable! Read moreGenuine Expedia guest review
"Great welcome after airline "mishandled" my bags"
After mishandling my luggage, the generous welcome and a small lunch box was appreciated. They upgraded my room to a room with a free breakfast.Genuine Expedia guest review
"Ok hotel, great location"
My husband and I booked this hotel for a one night trip we took to Philadelphia. It's a very typical Sheraton and the location is great. I wasn't overly impressed by the staff - not very friendly or helpful. When we asked to get a king bedroom instead of our two doubles (willing to pay for the upgrade) they claimed they were full - except that online […] there were still king beds available... The room was ok. Beds were comfortable and the bathroom seemed to be recently redone. The only problem was the noise level and ugly view. We were on one of the levels where the door opened up to a big atrium and it was pretty noisy even late into the night. My suggestion if you stay here is make sure you specify where you want your room or brig ear plugs! Read moreGenuine Hotels.com guest review
Sheraton is always Sheraton. Loved to stay there. City is charming.Genuine Hotels.com guest review
"Great staff, great location"
This is a very, very nice hotel. The rooms are large and well appointed, but the best part is the bed - it is amazingly comfortable. The location makes walking around the Old City, Society Hill and Washington Square neighborhoods and historical sites very easy and convenient. Great restaurants in the area as well. best of all, the Sheraton chain, does […] not serve any wines that are rated lower than 90 points. this was news to me and reason enough to return! Read moreGenuine Hotels.com guest review
"great hotel with poor guests and service"
very expensive valet parking and there were other guests yelling and fighting at 3am for about an hour. Other guest called and was put on hold. Great hotel with some need of correctionsGenuine Hotels.com guest review
"Nice hotel close to Penns Landing"
Very nice time. Staff was friendly and helpful. Hotel lobby is beautiful!Genuine Expedia guest review
I was in Philly for an event and stayed at the Sheraton Society Hill again. This is a great hotel. The only downside was that I had a room on the atrium. There was a large wedding in the hotel. When it ended a lot of the guests were talking loudly in the atrium which funneled the noise up to the room. Even with the extra door closed, i could still hear […] the louder voices of the men. If there is a big event in the hotel, I will ask for a room on the corridor in the future. Read moreGenuine Hotels.com guest review
"Great Weekend Stay!"
If you are heading down to the city stay here! Room was clean and comfortable but didn't have a mini fridge. Great location and friendly staff!Genuine Hotels.com guest review
"close to all must see sights"
Great bed that you do not want to get out of. Perfect locationGenuine Hotels.com guest review
"Nice and Quiet"
Hotel is across from a park and is serene as you approach the entrance. Close enough to the city to take advantage of whatever you'd like but has an "away from the hustle & bustle" feeling.Genuine Expedia guest review
"Nice hotel to stay in the center of cty"
The best part of the stay was the staff...everyone from the concierge to the front desk staff. The heater was a lil loud when it would "kick on", and seeing a dead bug on the bathroom floor upon entry.Genuine Expedia guest review
"Great and safe location"
The service was excellent, staff very nice, and rooms clean. I would recommend to others.Genuine Hotels.com guest review
It is a nice hotel with excellent staff and service. However, the structure of the hotel is such that hotel rooms overlook the main lobby area, so it is easy to hear the buzz of noise from events taking place late at night. I was awakened to the sounds of an event at 2 am which ruined the stay for me.Genuine Expedia guest review
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