It took a long time to get me in the carrect room. They had me down for a studio when i paid for a deluxe!!! Finially when i got in room there wasnt any towls!!! Thanks to the nice pregnant lady working the desk who was very helpful. the entire night someone was running down hall an slamming doors!!!!! HORRIBLE NIGHT...Genuine Hotels.com guest review
"Won't go back"
our reservation with them was mishandled, the check in lady was not friendly at all, the continental breakfast is actually "grab and go" coffee/hot water and pre-packaged muffins or breakfast bars/instant oatmeal. When you come out to the breakfast area from the hallway to your room you get locked out of the hallway. I had left my phone and room card […] in the room with my wife and there was no attendant at the registration desk. Meanwhile there was a guy at the front door watching me, banging to be let in while I was trapped in the tiny lobby/breakfast area. Internet connection was horrible when it worked at all Read moreGenuine Expedia guest review
My boyfriend and I decided to come to St. Louis because we were tired of going to Chicago all the time. Extended Stay was better than I expected! The room is really homey, and provides you with everything you need to be comfortable while you're staying there. The staff is very friendly, especially Tony! I would recommend it.Genuine Hotels.com guest review
It was so comfortable. You will lierally feel like that is your own home. So private and just amazing!Genuine Expedia guest review
"close to lds temple"
As usual the staff was great. The Room was wholly adequate and has some additional items that you don't have at regular motels such as refrigerator and stove along with dishesGenuine Hotels.com guest review
"Friendly Staff but had paper thin walls"
They staff was extremely courteous! The room was adequately clean and very comfortable. However, the walls were paper thin and there was approximately a 1/2 gap under the door. We heard every thing going on in the hall and the rooms around us. The location is kind of hard to get to but perhaps assisted in the lack of traffic noise. Would I stay here […] again, probably not, but it sufficed for this trip. Read moreGenuine Hotels.com guest review
"Great front desk service"
The front desk clerk Jasmine was very kind and friendly. However I was expecting the hotel to be a little more cleaner. The bedsheets had cigarettes holes in it. It worked for what I had going on at the time. Im willing to come and stay again to give it another try.Genuine Hotels.com guest review
It was not a very clean hotel room. The Kitchenette came in handy and that was clean but the couch and pull out bed were dirty and had holes in it. The room smelled. And the carpet was dirty. There wasn't enough light in the room. But I guess the price was appropriate for the room.Genuine Hotels.com guest review
"Westport St. Louis"
The hotel is nice but the administration of it needs a change. Clerk at desk was slow and allowed a bunch of kids who didn't look like they were guest to be loud in the office area. Then got to the room and the bathroom door was locked! We called, the clerk didn't come, I found a pin to open it myself, called the desk and she was still there. No sense […] of urgency to book this hotel again. Read moreGenuine Hotels.com guest review
First of all it was suppose to be a nonsmoking room ...but clearly someone had been snoking in it... probably chain smoking. The bedding looked old and ratty and it did not smell clean. There was a comfortable looking chair that was terribly stained.Genuine Hotels.com guest review
The hotel was cheap and I got what I pairs for. It was filthy eGenuine Hotels.com guest review
There weren't many choices in the area of St Louis where we were needing to stay. The hotel was satisfactory. The lobby area was being remodeled; messy. The room was clean and met our needs.Genuine Hotels.com guest review
"Good and Cheap"
I enjoyed my stay with the exception of two things first of all the fact the internet was extremely slow also I had a problem with the toilet and they asked me did I want to come and get the plunger or have someone bring it to me and finally if you stay and I ask for extra pillows don't tell me we don't have noneGenuine Hotels.com guest review
A very comfortable and enjoyable stay.Genuine Hotels.com guest review
"Studio Plus St. Louis-Westport repeat performance"
I hesitated on sending this review since I sent a review late last year about another Studio Plus in the same city. I was very disappointed by reliving a lot of what I experienced last year close by. Even though I have confirmation of a room, thee front desk explained they did not have anything available. Like last time I asked them what they had. I […] explained I did not want a smoking room. Then they said there was a smoking room they just painted and it would not smell like smoke. I took the room. The water to the toilet was turned off. When I turned it on, the toilet was leaking around the base. The TV would turn on and then shut off after 10 seconds of operation. There was no toaster. One drawer in the kitchen had the front panel hanging off. I was very dissatisfied with my accommodations. I have stayed at other Extended Stay Hotel establishments. At Homestead Studio Suites in the same location, I have had very good experiences. The Studio Plus experience has not been a good one. Read moreGenuine Hotels.com guest review
was there in the past and everything was wonderful. Made a return because we wwere so happy the first time. The lady in check in is amazing. Got to the room was thoroughly disgusting. Hair (from a animal) everywhere. Opened the refrigerator to put a few thing in there and it to was full of hair. Same with the freezer. Went to use the room phone to call […] down to ask for another room only to find that the phone did not have a phone cord attached. Walked down to the lobby she was very helpful. Gave us another room but was not what we had asked for. Love the location of this hotel but will probably look for somewhere else for the future Read moreGenuine Expedia guest review
"Hotel used for homeless"
When we first pulled up there were kids running around the parking lot yelling. In the lobby there were 2 teenage girls hanging out. The hotel employee was very nice and helped us right away. He told us to enter the hotel by the side entrance. As soon as we entered through the side, there was a stench. We had to climb the stairs to the 3rd floor and […] as we passed each floor, there was a large trash can overflowing...this was the stench. The room was tidy and had a very small TV. Pulled back the covers and there were 2 long hairs on the bed. The toilet was not attached to the wall, so when you sat down it jerked forward. Since families are using this place to live, you could smell everyones' dinner cooking. We were thankful that it was quiet during the night and we did get a good nights sleep. Read moreGenuine Hotels.com guest review
"was not happy"
First off mi room was not clean when i got i had to ready until it was clean the tv didnt work and they put me in a handicap room that i didnt reserve the only reason why mi room got which because tv but overall mi stay was okGenuine Hotels.com guest review
"Good room - GREAT price!"
The room was clean and adequate and at a super price!Genuine Hotels.com guest review
Sucio, viejo. Bien ubicado y baratoGenuine Hotels.com guest review
Sucio y destartalado. Mal olor en la habitación y los pasillos. Camas incomodas. Definitivamente no volveré.Genuine Hotels.com guest review
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