Location.
The Sheraton Cleveland is located on the grounds of Cleveland Hopkins International Airport.
Hotel Features.
Guests enjoy their meal in the Hemispheres Reastaurant, serving breakfast, lunch and dinner, and featuring a bar.
Book online or call:
800-246-8357This call is free. 24 hours a day; 7 days a week.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
""Reviewed by a Hotels.com guest on Feb 26, 2013
the staff was wonderful, I definitely recommend the hotel for their friendliness and central location. Parking was easy either on the private street or in the parking deck. Definitely try the cookies that are complimentary at the front desk!!!
""Reviewed by a Hotels.com guest on Feb 26, 2013
very nice motel,room was clean and comfortable.only complaint was that it had a stale odor in our room. just went to the maids cart and got the frebreeze. great breakfast
"Convenient and good quality"Reviewed by a Hotels.com guest on Feb 26, 2013
The hotel was very well located and the quality of the facility and service was very good. The only problem was that the key to the door lock to our room stopped working on the second day. Two trips to the desk didn't fix the problem. Thanks to the maid for letting us in. Interesting that the desk didn't ask for any identification when I asked for replacement keys.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Hemispheres - This casual lobby restaurant serves traditional American cuisine for breakfast, lunch, and dinner. Cocktails and lighter fare are available in the adjacent lounge.
Cooked-to-order breakfast is served daily.
Guests enjoy a glass-enclosed, 40-foot indoor splash pool, a spa tub, a sauna, and a fitness room with six cardiovascular machines.
Twelve miles away, Hilliard Lakes Golf Course has an 18-hole course and driving range.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
This guest did not leave a comment.Genuine Hotels.com guest review
"very good"
I was very impressed with service and the nice beds.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Pay To Park"
The hotel was nice but as a guest of the hotel I had to pay to park my car in the hotel parking lot each day. This should be included in the stay as I have never had to do this at any hotel.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Helpful and friendly staff."
The staff was very friendly and helpful with any questions that we had. The pool area was very nice. The only complaint that I had was the slipperyness of the bathtub.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great experience"
The hotel was in top shape and super convenient. The extended parking was the best!Genuine Hotels.com guest review
"Staff goes above and beyond"
We missed our flight. Had no clothes. The staff accommodated us better than we could have imagined. Rooms small.Genuine Hotels.com guest review
"Good business stay"
Good restaurant.had a great dinner. Service was ok. When menu item not available, staff was accommodating to supply an alternative.Genuine Expedia guest review
the hotel staff was great and the location was very convenient. but, the air quality in the room wasn't awesome. also there was no refrigerator in the room, which was surprising.Genuine Hotels.com guest review
"the best for early morning travel from Cleveland"
So convenient and comfortable. We stay here every time we are leaving on an early flight.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Convenient to Cleveland's IX Center"
Hotel was very clean, and the staff were very nice...Genuine Hotels.com guest review
"Nice, but heater needs some attention"
We booked a King room and ended up with 2 Queen, the heater was extremely loud and every time it kicked on during the night I woke up. We were trying to watch the Alabama/LSU game, but both football channels lost reception at half time. The other channels seemed to work although a little fuzzy. The room and hotel was nice. We did not talk to anyone […] to resolve our issues, we were tired and just wanted to relax. Although in the middle of the night I was ready to just turn off the heater and be cold! Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great location"
I was there for a business trip so the location near the airport was very convenient. The room was clean and the staff very attentive as expected of a Sheraton.Genuine Expedia guest review
This is the perfect hotel to stay at when you are on the first morning flight out of Cleveland.Genuine Hotels.com guest review
Everything in the hotel was great but the pickup service from the Airport was horrible! After a 3 hour flight delay we waited over 40 minutes for a pickup from the hotel shuttle and eventually gave up and walked to it on the road carrying our bags. Another couple who had been waiting got to their as we were already paying.Genuine Hotels.com guest review
"Expensive but worth it"
we were so busy we didnt get to use the pool or fitness room. food was awesome!Genuine Hotels.com guest review
"Sheraton Hotel Review"
Very nice hotel for the money. Ventilation system is very noisy - it's an old window unit that has a wall themostat. However, great bed and pillows, breakfast in the restaurant was very good.Genuine Hotels.com guest review
"hotel stay"
It was fine except my son cut his foot in the swimming pool.Genuine Hotels.com guest review
"Remember-- it's at the airport."
All was good, clean room, nice restaurant inside. Outside was only airport, no nearby eateries, so we ate in. We were a bit disappointed to have to pay for parking.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"just to get away for the night"
Nice central location, if you want to go downtown cleveland take the rapid, or choose from several places within 5 miles and a shuttle will take you and pick you up. nice relaxing pool atmosphere and courtyard,very comfy beds very friendly staff and a great bartender !Genuine Hotels.com guest review
"Would stay again!"
Everyone was very pleasant. Ruby is the Restaurant was exceptional what a nice gal. The bed and bedding was great the bathroom could use a makeover especially where the wallpaper is off under the sink!Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Can't be any closer to an airport!"
Our stay was comfortable and oh-so-convenient to the airport for our flight the next morning. The hotel was beautifully appointed and beds were very comfy. Would definitely stay there again when in the area.Genuine Hotels.com guest review
"Very cozy and comfortable, family oriented!"
We were very pleased with the hotel and staff, everyone was very hospitable! We will be staying at a Sheraton again when we are on future trips! We vacation and go to sporting events! We probably stay in hotels 8-12 times a year for different functions...if not more. Cleanliness is a must in our book! We really enjoyed our stay!Genuine Hotels.com guest review
"Worst service."
Worst service sofar I have seen in a sheraton. I would not again to the hotel. The break fast buffet service is too uncomfortable. While we try to eat they keep on looking at us. The way they behave is unpleasant.Genuine Hotels.com guest review
"Unbelievably convenient to the airport."
Clean and comfortable but very thin walls. Dark barking in next room. Bathroom sink drains slowly (Rm. 818)Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"OK but parking is frustrating."
I reserved a king/single room and as I am an SPG member I should have been on the 8th floor. I got to my room and it was a double on the 4th floor. I called the front desk and had to go back down and get my room changed still dragging all my stuff after flying all day. The guy checking me in was just too lazy to look at the reservation properly. The […] parking situation is really annoying. The hotel parking is also long term airport parking and guests have no special spots so expect to walk a long way and park all over the property every time you come and go. Also this requires a parking ticket to get in AND out and several times my card didn't work properly as the desk staff didn't program it correctly as well as my room key. Also when I had laundry done they didn't bring it to my room and I had to call and ask for it. Then the guy only brought half of it and it clearly said 1 of 2 on the label. I waited 20 mins for the second half but I was late for dinner so I couldn't change my clothes. They have a nice restaurant with good food and a nice staff. Rooms were clean but the entire hotel is looking tired compared to other Sheratons I have stayed in. You can literally walk to the airport terminal from the hotel but they have a shuttle. Read moreGenuine Expedia guest review
"Love the convenient location to airport"
Love the convenient location to airportGenuine Hotels.com guest review
"If you ever need to stay at the Cleveland Airport."
Staff was really helpful - check in process was quick yet personal, sending fed ex and other extra requests were met with a smile and willingness to help. General Manager was everywhere making sure guest experience was excellent and staff were prepared at all times. This hotel exceed all exceptions! Especially for an airport hotel!!Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Overall a good place to stay."
The hotel was very nice and right next to the airport. The beds were comfortable, the rooms were clean and modern. Other reviewers noted the AC system was loud, I agree, it was. Also, the hotel does not offer any type of breakfast included in the stay as is listed on expedia's information. The hotel restaurant was good, but not the best value for your […] money. Read moreGenuine Expedia guest review
"excellent choice"
very clean, quiet and comfortable room hotel staff friendly & helpful I would definitely recommend this hotel and stay there again myselfGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Good way to end a vacation."
We were enroute from Cleveland to our home in Tampa. With a very early flight we stayed at the Sheraton Cleveland Hopkins to facilitate an early flight. Everything about it was fine. There was a bar and restaurant where we could eat and drink so we didn't have to leave the premises for our needs. When we were ready to leave at 6 a.m. a jitney took us […] right to our airline in a very few minutes. Read moreGenuine Expedia guest review
Air Condition did not have good balance throut the room and bathroom was very small. Overall room needs updating.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Best place to stay for early am flight, but costly"
Value for cost is low, but convenience to CLE is great.Genuine Expedia guest review
"Great hotel stay with Sheraton Cleveland Airport"
Pleasant staff, arrived earlier than expected and was able to get into our rooms. Very clean and we would stay there again.Genuine Expedia guest review
"Did not get what I reserved"
Booked the room through Expedia and confirmed 2 queen beds. At check-in we were told that there were no rooms with 2 queens, so they were giving us a king. Problem - we have 2 kids. They said they would send up 2 cots. Could not even fit one cot in the room, no less two. Had to stay in 2 separate rooms. Not happy. If I reserve 2 queen beds, I expect […] to get 2 queen beds. Isn't that the purpose of a reservation? Read moreGenuine Expedia guest review
"I liked the hotel but Cindy was the best"
I came in this weekend to enjoy the city with some friends. The parking is $8.00 a day and they are willing to validate the parking of friends/family as long as its not excessive. The gentleman who checked me in was professional and courteous. The lady who was working with him was kind as well as I was headed TOTALLY in the wrong direction of the elevator […] and she stopped me before I wandered into another country. ANYWAY I don’t know if they were being funny or if I was their only guest but LITERALLY EVERY SINGLE EMPLOYEE that saw me spoke. I don’t care if they had a hand full of stuff or if they were just passing by, they literally ALWAYS spoke to me. It was genuine and very hospitable The room I have to say was a little light on space but nice. It was clean and the a/c worked great as it was about 93 degrees outside. I love love love the Sheraton mattresses. They are much better than the Heavenly Bed at the westin. There were plenty of towels and wash clothes and as an added touch ( as if to say sorry we had to charge you for parking) they supply toiletries excluding toothepaste and deodorant but including cotton balls, Q tips and the mesh bath sponges. I read that the hot water was an issue from a few people but its not really true. If you get room service, Cindy is the best. If she ever opened a bed N Breakfast, i would come all the time because she's incredible. Thank you Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"sheraton review"
cool, clean, good internet access close to airport-very friendly and helpful staff will go backGenuine Expedia guest review
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