"great weekend rate getaway with pool"
Got 2 rooms for family pool bar and fun. Great service friendly atmosphere. Will come again. Rooms are small but clean. Pool are. And hot tub very clean.Genuine Hotels.com guest review
Was in town for international motorcycle show, weather was horrible but the staff and hotel was a pleasure,They had shuttle to and from I-x Center which was very nice, would stay there again.Genuine Hotels.com guest review
"Hotels by the Cleveland IX Center"
Great hotel to stay at when you are in town to visit the IX center. We go up ever year for the boat show and the Sheraton at the airport is the most convenient for us.Genuine Hotels.com guest review
"very close to airport"
Very convenient and close to the airport. Staff was very courteous. Hotel was clean.Genuine Hotels.com guest review
"Early flight solution worked great!"
Very happy with hotel. Arrived the night before an early flight. Easy to find, easy to park, even in the snowGenuine Hotels.com guest review
"Excellent hotel; reasonable rates."
Very convenient shuttle to the airport. Prompt and courteous service. The cafe in the hotel was excellent. I enjoyed my short stay here. Even though it was very close to the airport, I heard almost no airplane noise in my room.Genuine Hotels.com guest review
"Good job Excellent Martinis"
Excellent stay, well worth any cost. Stayed for News years had a ball. Needed a cab back to cleveland... personal shuttle was call, and there in time for a martini. Good Job!Genuine Hotels.com guest review
"Great stay and clean room"
Great stay, nice and clean hotel.Genuine Hotels.com guest review
"Decent place to stay for early flight"
My Mom and I stayed here before her EARLY morning flight out the next day. We were very pleased with the room and getting a substantial discount for parking. However, the food/bar service left a lot to be desired. I get the feeling the employees did NOT want to be there. When we approached, they were engrossed in a loud conversation among themselves […] concerning air travel safety. I had to interrupt them after almost a minute to ask to be seated. (My Mom is 83!) Our waiter was great, but he had to remind the bartenders twice to make our drinks...and there was a total of 8 people in the entire place! Food was good. Read moreGenuine Hotels.com guest review
GoodGenuine Hotels.com guest review
The front desk staff was great, both upon arrival and very helpful in helping us make plans after our flight was cancelled. The room and pool were relaxing and the hotel restaurant was wonderful -both server and food.Genuine Hotels.com guest review
"Dirty and not well run"
The cigarette smell was just as bad as a cheap Vegas casino. It permiated into the rooms from the common areas on the main floor. They charged a $50 fee on my credit card without notifying me first, "for security purposes". Still haven't removed it after 3 days even though they indicated it would be removed before now. The woman at check in seemed preoccupied […] with other matters. Read moreGenuine Hotels.com guest review
"Excellent airport hotel."
Nice place, very convenient to airport.Genuine Hotels.com guest review
"Its good for the area"
The rooms look like 20 years agoGenuine Hotels.com guest review
"Great place, service could have been better."
It was a nice place, room was clean and bed was comfortable. Only complaint would be that we asked for towels for the pool area (stood in line to ask) and were treated with a brush off like we just weren't smart enough and there were towels out when there weren't.Genuine Hotels.com guest review
Upon check in the staff was amazing. The told me a lot of things that would help me on my stay and made sure I had my parking validated before I left for dinner. The appetizers in the lounge was perfect because we checked in at that odd time between lunch and dinner. The staff was amazing, friendly and helpful! I would definitely stay again.Genuine Hotels.com guest review
Great location at the airport. Walked to and from the terminal.Genuine Hotels.com guest review
We always stay there in the winter just for some R&R. I really like the hotel, it's clean and the staff are really nice! It was my birthday weekend, and we enjoyed the pool ( wish it was a little warmer) with some family and friends who also stayed!! In the morning I was surprised to see a birthday card from the hotel staff! I will definitely be staying […] again! Read moreGenuine Hotels.com guest review
"All staff very nice to our pet."
Great place to stay with a pet. Friendly staff. Close to shopping.Genuine Expedia guest review
I always stay here when flying to Fla. Very convient and relaxing.Genuine Expedia guest review
"Clean and updated."
Hotel was clean and updates. Staff could have been a bit a friendlier. Perhaps more staff as well. We tried to eat in rhe hotel reataurant one night and we stood waiting ro be seatwd for 25 min. There were plenty of empty tables and the staff kept walking past us and totally ignoring us. There were several people behind ua waiting as well. Finally we […] all turnes around and left. We went to the hotel bar and the one single girl working there was a bit leas than friendly but she was also cwry busy. All in all the hotel served its purpose. I was therr for a conference however i imagine most would stay here before or after a flight. Read moreGenuine Hotels.com guest review
The hotel was great in every respect except one... the lighting in the bathroom was horrible. The only light fixtures were a sconce on each side of the mirror, with low wattage bulbs. The room itself was also dimly lit, but the bathroom lighting was completely unacceptable.Genuine Hotels.com guest review
"my stay at the sheraton"
I loved every bit of it. Very clean and excellent service.Genuine Hotels.com guest review
Overlay flight connection. Very convenient given the proximity to the airport - walking distance. Has restaurant and an indoor pool that we used and likedGenuine Hotels.com guest review
Great for a one night stay near airportGenuine Hotels.com guest review
Great place for quick trip to airportGenuine Hotels.com guest review
Great hotel. Good service and nice staff. Comfortable bed and good food! I would recommend you stay at the Cleveland location! Close to the airport and shuttles to and from the hotel! They have free cheese and crackers as well. Water in the room for you! Other wonderful amenities.Genuine Expedia guest review
"everything I needed"
the hotel was very clean and ready when I arrived. It was comfortable and I had a good night's sleep. THe resturant in the hotel was perfect for dinner and breakfastGenuine Hotels.com guest review
Could use a small refrigerator and microwave. But everything else was awesome. The staffing were so helpful and hospitable. Definitely would return to this hotel.Genuine Hotels.com guest review
Uncomfortable bed the only bad thing about this hotel. Nice, clean room. Great room service. Wonderful front desk service. Delicious fare in hotel restaurant.Genuine Expedia guest review
"Awesome---even for Cleveland!"
I couldn't be more impressed with the hotel and staff. They were awesome and I'm from Pittsburgh...Cleveland's enemy. LolGenuine Hotels.com guest review
It was good, but odd having to go through the pool area to access the parking lotGenuine Hotels.com guest review
"Great option for combing park 'n' fly"
Comfortable. great convenience of hotel + reduced parking rate.Genuine Hotels.com guest review
very enjoyable will stay again loved how close they were to the airportGenuine Expedia guest review
"Quiet and Convenient"
For a on site airport hotel, we were impressed with the quiet comfort of our room. We also enjoyed a lovely meal at the Hemispheres restaurant. It was delicious and comparably priced to other restaurants. The staff was friendly and accommodating.Genuine Hotels.com guest review
"Changing my flying habits..."
I'm living in Detroit and I needed to take an international flight with very short notice. I drove to CLE since the ticket was significantly cheaper, and I booked at Sheraton to rest for a few hours before my flight. I joined their reward program during my check in and I got a special fare for parking, less than half avg rate. When I came back, I realized […] I lost my parking ticket. Usually, in other airport parkings they charge you for a lost ticket, but here, the lady at the front desk didn't ask a single question and just told me "that's not problem, here you have a new ticket, have a good day" Read moreGenuine Hotels.com guest review
"Stayed one night to attend a Brown's game"
Was pleasantly surprised! Only one issue which didn't really affect us was when we arrived around 5PM there was a room service tray outside our door & when we left the next morning it was still there. Other then that it was great.Genuine Expedia guest review
We had a great two-night stay. The hotel and room were top-notch but the biggest surprise was the restaurant: we enjoyed three meals there, each one excellent and at reasonable prices. Especially enjoyed the walleye fish sandwich.Genuine Hotels.com guest review
The hotel ac unit and toilets are extremely loud and noisy. On top of that you have to pay for parking.Genuine Expedia guest review
"Needed to be close to the airport for early flight"
We needed to be at the airport by 5:00 am for a 6:00 flight. This hotel was perfect. If we wanted to have walked there we could have but they have a van that will take you right to the front of the airport at any time day or night. The room was comfortable, we were not able to hear any flights that may have been taking off or landing. We got into the […] hotel late the evening before and the staff was very helpful. I would definitely stay here again if I need to be in Cleveland Read moreGenuine Expedia guest review
The staffs were excellent and very professional. I enjoyed my stay at the Sheraton.Genuine Hotels.com guest review
"A pretty good place to stay for a transit"
The location is right beside the airport but not noisy. There is shuttle service all day long and convenient to take early flight. The room is clean and comfortable. the staff was warm. There were two problems with the maintenance when I got into the room, but the they repaired them quickly. However, because of the location, there were not many choices […] for food type. Read moreGenuine Hotels.com guest review
"Wonderful rooms and staff!!!"
Great place to stop on our halfway point. We always choose this hotel as it is always clean, updated and has a great friendly staff.Genuine Expedia guest review
"Good stay for early flight"
It was perfect for one night.Genuine Hotels.com guest review
Overall my stay was great but was not informed ahead of time that I would be paying for parking which was a bummer I hate to find out stuff at the last minute and it was literally the last minute when I was checking out but the hotel was very clean and niceGenuine Hotels.com guest review
"Amazing place to stay"
I will be checking into this hotel whenever I have to go through Cleveland!Genuine Hotels.com guest review
"Always know we can stop here for comfy stay."
Always a great staff. Comfortable and clean. We have been stopping here for years as a half way point and always have had a consistently great experience.Genuine Expedia guest review
"great for quick in and out"
Very convenient to airport with good transport 24 hours. Also convenient to rental cars which had 24 hour transport. Rooms were very nice. Overall seemed less luxurious than other Sheraton Hotels- coffee avail. in lobby but it was pricey, not free to guests.( The usual free coffee in rooms though.) The "green" option of giving a rebate for no maid service […] was a clear bottom line advantage to the hotel not the guest. Reusing towels and linen is a "green" option, not getting out of housekeeping altogether! The green of this option is the green of profit for the hotel. Breakfast buffet was pricey and food was not hot- oatmeal lukewarm. Read moreGenuine Hotels.com guest review
"My stay at the Cleveland Sheraton"
1. All of the hotel windows were filthy, particularly the windows in the rooms. 2. The "Starbucks" was not adequately stocked with grab and go breakfast items such as fruit, yogurt and other options. The barista told me that these items aren't replenished until 3pm. Really??who eats breakfast foods at 3pm? Since the hotel is landlocked, nothing else […] around it, my only options were to not eat breakfast or use the restaurant. 3. Overall cleanliness of the hotel was marginal. Read moreGenuine Expedia guest review
Good stayGenuine Hotels.com guest review
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