All hotels in Urayasu, Japan
1 room, 2 adults
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1-9 Maihama, Urayasu, Chiba-ken, 279-0031, Japan, ‏‎855-239-9480
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Hotels.com reviewsTripAdvisor reviews
4.4 / 5Excellent

Score breakdown (from 874 reviews)

  • Bar and Beverages
    Bar is awesome
  • Comfort
    Rather comfortable
  • Location
    Great location
  • Service
    Fantastic service
  • Breakfast
    Tasty breakfast
  • Room
    Great room
4.0 / 5Excellent
"Good but dissapointed with kid's charge."
Great experience; however, we are very disappointed with the extra charge for the kid's play area. This is not consistent with our experiences in other hotels in Japan.
Genuine Expedia guest review
Other trip Apr 12, 2013
Daisy
US
5.0 / 5Outstanding
"great for going to Disney"
Get a breakfast included if possible. The breakfast price is outrageous. Other than that it was awesome.
Genuine Hotels.com guest review
2 night business trip Feb 13, 2013
Jason
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Nice place"
very nice place. We had a good time with family and very close to disney resort station
Genuine Hotels.com guest review
1 night family trip Jan 23, 2016
A Traveler
AS
5.0 / 5Outstanding
"Excellent service"
Eve though they charged me for using wifi in my room, but the room service was very kind and attentive on providing me bottles of water in my room. I stayed for 5 days and the first day I asked for extra 5 waters and the next day after the room was cleaned, the housekeeping already provided total of 7 water bottles without me requesting it. It was an excellent room service and I feel very happy to get this personal and special attention. Thank you very much.
Genuine Hotels.com guest review
5 night family trip Jan 8, 2016
Gracia
AS
5.0 / 5Outstanding
"Grande !!"
Great Hotel for family, try the buffet.. They have it from morning til late night..
Genuine Hotels.com guest review
5 night family trip Dec 9, 2015
Ricky
AU
4.0 / 5Excellent
Will come back again
Genuine Hotels.com guest review
2 night family trip Dec 7, 2015
rickie
SG
4.0 / 5Excellent
Overall a postive experience. Although language was a problem, there are some staff who can speak prefect English. Will surely return again.
Genuine Hotels.com guest review
5 night family trip Nov 15, 2015
Gerald Kee Yew
SG
5.0 / 5Outstanding
We had a great time during our stay!!!
Genuine Hotels.com guest review
4 night family trip Nov 14, 2015
MINGEUN
AS
4.0 / 5Excellent
"Overall OK"
Enjoyed the stay.Ordered room service for breakfast, wished the portion was bigger.
Genuine Hotels.com guest review
2 night trip with friends Nov 10, 2015
A Traveler
SG
5.0 / 5Outstanding
"Excellent"
First class stay! Top class staff. Great for families. My eternal gripe though is wireless surcharge! Highly recommend though.
Genuine Hotels.com guest review
1 night family trip Nov 7, 2015
Mark
AU
5.0 / 5Outstanding
"Superb hotel stay"
Great Hotel with excellent ambience. Room is superb and the staffs are very helpful.
Genuine Hotels.com guest review
3 night family trip Nov 2, 2015
A Traveler
SG
5.0 / 5Outstanding
"Another grate stay at a sheriton"
We were on a weeks stay in Tokyo and we had a amazing stay.
Genuine Hotels.com guest review
4 night family trip Oct 28, 2015
Nigel
GB
5.0 / 5Outstanding
"Beautiful Hotel, Comfortable and Relaxing Stay"
Beautiful Hotel, Comfortable and Relaxing Stay
Genuine Hotels.com guest review
1 night trip with friends Oct 30, 2015
Zoey
SG
4.0 / 5Excellent
"Affordable Luxury Hotel"
Having been around in Japan for almost one month, this hotel is a good choice to end our Japan holiday. It has a very relaxing atmosphere, spacious, excellent facility, good check out time.
Genuine Expedia guest review
Other trip Nov 2, 2015
A Traveler
AU
5.0 / 5Outstanding
"A great stay in Sheraton!"
Love the stay at Sheraton! A bit difficult to communicate with the staff in English but overall it was a nice and enjoyable stay. Easy to buy disneyland tickets and very accessible to buy shuttle tickets to airport. It will be great to have free wifi though.
Genuine Hotels.com guest review
3 night family trip Oct 26, 2015
Nurashikin
SG
4.0 / 5Excellent
great location, big rooms but overall average standard re food, room and quality. overall not too bad, it caters really well for families and includes an inhouse coin laundry. fun place to stay if you have kids..we were given the penguin suite.. a tad creepy but overall comfortable and fun for our three year old!
Genuine Expedia guest review
Other trip Oct 22, 2015
A Traveler
AU
4.0 / 5Excellent
"Recommend Disneyland View"
We had rooms with a Disneyland view which enabled us to view the fireworks when we came home early from the parks. Rooms were very clean and spacious, with easy access to the Disney parks.
Genuine Expedia guest review
Other trip Sep 24, 2015
Susie
AU
5.0 / 5Outstanding
"Visit to Tokyo Bay"
Very enjoyable. Staff very helpful
Genuine Hotels.com guest review
5 night business trip Sep 14, 2015
Dr.Ivo
GB
4.0 / 5Excellent
"Great location for Disney but beware extra charges"
We stayed for two nights to visit Disney. The hotel is really well located just over the road from the resort monorail station - from our room we had fantastic views over both the parks and could watch the fireworks on an evening. All the staff were really helpful and the service fantastic. The only let down was that lots of things that we expected to be included had charges. Use of the outdoor pool, the Japanese bath and spa is not included with the room.
Genuine Hotels.com guest review
2 night trip with friends Sep 11, 2015
Lee
GB
3.0 / 5Good
"Disappointed"
This hotel was not up to Sheraton Standards, very run down, service quality not up to par, nothing special. Convenient to Disney area but that is about it.
Genuine Hotels.com guest review
2 night family trip Sep 14, 2015
A Traveler
CA
5.0 / 5Outstanding
"Great stays for disneyland"
The room was new, tge location is near the disney station and they have shuttle to it,
Genuine Hotels.com guest review
3 night romance trip Aug 17, 2015
Mahmoud
IE
3.0 / 5Good
You have to paid if you want to use their swimming pool.
Genuine Hotels.com guest review
2 night family trip Aug 12, 2015
wing sze
AS
2.0 / 5Fair
"Made to feel not so Grand"
Check in was very friendly as we checked in via the Disney Welcome centre and left our baggage for delivery. When we arrived we were very happy with the size of the room and the view (the kind staff at the welcome centre upgraded our room). Noting the gorgeous garden pool we decided to go for a swim and after checking the hotel guide (noting that there was an access charge for the indoor pool but nothing written next to the outdoor pool) and getting changed headed down. After accidentally entering the roped off swimming pool area from the wrong area we were less than discreetly pointed out by a lifeguard to a staff member who approached me (on my way over to the staff to enquire about towels). I was then asked for my tickets, and had a priceless thrust at me showing there was a charge of 4000 yen per adult (I didn't notice child prices) to use the facility. We were "shown" out of the area even though we gathered our things as soon as our mistake had been pointed out to us. If a hotel wants to charge exorbitant fees to use swimming pools that is their choice but to be made to feel embarrassed and uncomfortable in front of other guests because at no point were we informed about this charge was mortifying. Check out was as unfriendly as the pool encounter and almost all encounters with staff, by far the least hospitable stay on our entire Japan trip which was unexpected given this is a Sheraton Hotel
Genuine Expedia guest review
Other trip Aug 18, 2015
Lila
AU
4.0 / 5Excellent
"Our Stay at Sheraton Grande Tokyo"
Sheraton Grande is a short distance by monorail from the Disney parks. Good as a middle-class hotel. Standard is lower than the other Shertons we had stayed at though. For e.g. the bathroom should be bigger and come with a shower stall.
Genuine Hotels.com guest review
3 night family trip Jun 22, 2015
Fabian
SG
4.0 / 5Excellent
"Partner Resort"
Very nice hotel with a great staff during our stay. The only thing about the hotel is the price for the food is a little steep for anyone traveling with young ones. The location I though would of had more accommodation for it being a partner resort. Definitely one that I will look at if going out that way again.
Genuine Hotels.com guest review
3 night family trip Jul 20, 2015
A Traveler
AS
5.0 / 5Outstanding
It was so hard sound from the upper floor. We could not sleep!
Genuine Hotels.com guest review
1 night family trip Aug 3, 2015
Azizul
AS
4.0 / 5Excellent
"Mr"
Nice and clean
Genuine Venere guest review
7 night family trip Jul 16, 2015
Abdulkader
IE
5.0 / 5Outstanding
Room was great but the air con could've been a bit stronger! Buffet was great as was the proximity to Disney!
Genuine Hotels.com guest review
3 night trip with friends Jul 20, 2015
Jasmine
AU
3.0 / 5Good
"Nice hotel close to Tokyo Disney."
The cleaning staff wont help you to change bed sheet everyday.
Genuine Expedia guest review
Other trip Jul 15, 2015
Frank
HK
5.0 / 5Outstanding
"Quality Hotel"
The rom was a good size for two adults, a teenager and a baby. We had a balcony and a view of Tokyo Bay which was great. The coffee shop in the Lobby was great and know how to make a great Latte. The customer service was very good. The location was terrible as it was a pain to get to the city from there (isolated/ good for people doing the Disney Resort)
Genuine Hotels.com guest review
7 night family trip Jun 22, 2015
Mark
AU
4.0 / 5Excellent
"Nice hotel near the Disney Resort"
Nice hotel near the disney resort. Need to ride the disney train in order to get to disneyland n disneysea, but it is a nice experience. Only issues: 1. Monorail cost 260yen for a one time ride 2. No free Wifi in the room except if you book the room directly via sheraton website. I think all hotels nowadays should have free wifi
Genuine Expedia guest review
Other trip Jul 8, 2015
DW
GB
5.0 / 5Outstanding
"Smart choice for family to visit Disneyland, Tokyo"
Excellent services, good convenient location to Disneyland and Disneysea, very friendly and polite staff. I felt at home while staying at the hotel. My wife forgot her wallet in the safety box when we moved to the other hotel in Tokyo; just a phone call, the wallet was sent to us the next day without missing any thing; how amazing hotel.
Genuine Hotels.com guest review
5 night family trip Jun 28, 2015
Quang
AU
5.0 / 5Outstanding
"Pleasant stay for family"
Very clean hotel. Lobby is big and have arcade at the basement. There is a FREE shuttle bus to go to monorail station for you to take monorail to Disney resort. Monorail station just opp the hotel. Ikspiari mall was at maihama station. Pizza there was nice and cheap. There was a convenient store at the station as well as bakery shop. A male staff who can speak English assist us on all our enquiries. We stayed 2 nights there and first night I could not sleep because I have rashes after shower so I requested to change room next day. Sleep well next day and rashes gone. I am not sure the rashes was caused by the food I consumed or the environment. Anyway pleasant stay. Will stay again in future.
Genuine Hotels.com guest review
3 night family trip Jun 15, 2015
A Traveler
SG
5.0 / 5Outstanding
"Good location if visiting Disney for multiple days"
Convenient location for Tokyo Disney resort with free shuttle bus service to nearest Disney resort line monorail station. Rooms were newly renovated. Small arcade and mini golf to keep kids entertained. Food choices within the hotel is limited though. Convenience store within hotel is great for a quick late night snacks or to grab a cold beer.
Genuine Hotels.com guest review
5 night family trip Jun 20, 2015
Thiam Siong
SG
5.0 / 5Outstanding
"love ya sheraton"
It was sooo wonderful. My family will stay there again.
Genuine Hotels.com guest review
1 night family trip Jun 4, 2015
Matthew
AS
4.0 / 5Excellent
"Everything was great except the check-in."
Great location. Near to Disney station. Big room and toilet Check-in time is too strict at 3pm even when rooms are available.
Genuine Hotels.com guest review
2 night family trip May 30, 2015
Ming Song
SG
5.0 / 5Outstanding
"Great place"
Fantastic hotel
Genuine Hotels.com guest review
4 night family trip May 23, 2015
A Traveler
AU
5.0 / 5Outstanding
"Great location, highly recommended for families"
Knowing that the hotel rooms in Japan are generally small, I was not expecting much but really surprised to be given a spacious room, good view and the beds are very comfortable. Staff are courteous, the monorail going to Disney is convenient as well as the limousine bus service going to the airport. We had a great stay and will definitely come back.
Genuine Expedia guest review
Other trip May 31, 2015
Nanette
PH
5.0 / 5Outstanding
"Fabulous Hotel"
Very enjoyable easy stay if going to the Disney parks if not better to stay closer to Tokyo city Only food close is the hotel but if you have a monorail day pass cheaper to go to the gateway area to eat
Genuine Hotels.com guest review
3 night family trip May 24, 2015
Nadene
AU
4.0 / 5Excellent
"Hotel close to the disney parks"
Convenient location when visiting disney parks. Direct bus timing from Narita Airport to the hotel is not very good. The last bus leaves the airport at 5pm. The direct bus timing should be more often in order for hotel guests to travel to the hotel more conveniently especially when traveling with children
Genuine Expedia guest review
Other trip May 18, 2015
A Traveler
SG
5.0 / 5Outstanding
"Best hotel stay in Tokyo"
Excellent service, very helpful & polite staff. English speaking & I love the fact that the front desk take the effort & gave us an earlier check in after a tiring 8 hour flight.. To top it off the Disney monorail is right across the street. You can still take the Disney bus though.
Genuine Hotels.com guest review
1 night family trip Apr 26, 2015
Kevin
AS
4.0 / 5Excellent
"4 night stay for Disney Parks and other attraction"
stayed 4 nights as apart of a Japan trip, that included Kyoto, etc. Found it convenient for the Disney parks and Odaiba, etc. but a bit fair for anywhere else in Tokyo. Luckily had stayed elsewhere in northern Tokyo. We were in room 707, non smoking floor, room was very modern and well appointed with over 25 tv channels etc. good sized bathroom except be warned the cold and hot displays are in the opposite positions.
Genuine Expedia guest review
Other trip May 2, 2015
amanda
AU
4.0 / 5Excellent
"One of the best hotels in Tokyo Disney Area"
This is my 5th stay in the Tokyo Disney Area and I would recommend this hotel for its location and convenient location to the Tokyo Disney Resort Line. Great for families and those with little children!
Genuine Expedia guest review
Other trip Apr 28, 2015
Andrew
AU
5.0 / 5Outstanding
"Pamper Grande can I move in"
The staff were really great, we arrived late 10.30pm and they upgraded to club room, awesome views, room had lots of space to move, bathroom was heaven, I had a bath when we got settled and I could have slept in the bath...it was so roomy and for me 173cm tall with 195cm son it was great. Son said the show was a really great height for him too. Next morning we had breakfast and didn't want to leave as so much food to try. The staff were really helpful on checkout and we were able to keep our bags in bell check for whole day while we went to Disneyland. Would go back there for longer stay next time, perfect experience.
Genuine Expedia guest review
Other trip Apr 25, 2015
Sharon
AU
4.0 / 5Excellent
"Comfortable base for Disney trip"
We were upgraded to a penguin themed room with excellent Disney views. . We didn't eat in the hotel but did enjoy the lovely croissants etc from the take away coffee bar. The hotel's location means you can come back to crash out for a while before returning to the Disney Parks. We bought tickets at the hotel which guarantee you entry. The hotel has a shop where you can buy noodles,crackers,cheese, beers etc which is great if,like us,you are on a budget. The bus to the Disney Monorail is absolutely charming!
Genuine Expedia guest review
Other trip Apr 19, 2015
Ursula
GB
5.0 / 5Outstanding
"Nice hotel, big room and Comfy"
Unfortunately they did not offer free wifi and bfast voucher when we booked through wotif, additional charge req'd. level 9 room very spacious eventhough a bit outdated compared to level 7 but smaller room. Beds and pillows very comfy. overall hotel very clean. Love it.
Genuine Expedia guest review
Other trip Apr 15, 2015
Johan
AU
4.0 / 5Excellent
"Great hotel"
We only stayed a night but it was very comfortable and the staff were very accommodating.
Genuine Hotels.com guest review
1 night family trip Apr 8, 2015
Anna
PH
4.0 / 5Excellent
"family with 4 kids"
We had a great stay with our family. They upgraded us to a family room. room was ok, nothing special at all. Especially the bathrooms were a bit strange, like if you are on a campsite! But overall a very nice hotel! Good shuttle service, but it is also a 3 minute walk to the monorail!
Genuine Hotels.com guest review
3 night family trip Apr 7, 2015
Marieke
IE
5.0 / 5Outstanding
"An Excellent Choice"
Hotel is fabulous. Service was excellent. Wonderful for children. Hope to return someday. :)
Genuine Hotels.com guest review
3 night family trip Mar 22, 2015
Sarah
CA
5.0 / 5Outstanding
"Perfect stay at the end of our 2 weeks trip."
Its our 2nd stay at Sheraton Grande Tokyo Bay. Had a really pleasant experience again. Location of the hotel is great, service was wonderful and warm, We were given a really cute nautical themed room. Very modern and clean. Overall a really pleasant stay.
Genuine Hotels.com guest review
1 night romance trip Mar 29, 2015
Isa
AS
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