All hotels in Kowloon, Hong Kong
1 room, 2 adults
You can collect Hotels.com® Rewards nights here64 Mody Road, Tsim Sha Tsui East, Kowloon, Hong Kong, ‏‎800-491-6126
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4.6 / 5Outstanding

Score breakdown (from 440 reviews)

Average rating for:

  • Cleanliness
    4.7
  • Service
    4.6
  • Comfort
    4.7
  • Condition
    4.5
  • Neighborhood
    4.5
5.0 / 5Outstanding
"Fantastic hotel and staff!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
After 5 weeks traveling in Europe in was great to pamper ourselves on the way home - thoroughly 5 star - superb service, food and ambience - highly recommend !
Genuine Expedia guest review
Other trip Oct 6, 2013
Anita
US
4.0 / 5Excellent
"very nice hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
this is a very nice hotel. I have 1 complaint - I was not offered the upgrade that my friends were offered and it caused us some embarassment. They offered no compensation - only 'sorry, she was new'. Doesn't buy it in my book.
Genuine Hotels.com guest review
2 night trip with friends Sep 7, 2013
A Traveler
US
5.0 / 5Outstanding
"c"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
excellent and in the downtown with all amenities
Genuine Hotels.com guest review
2 night trip Aug 26, 2013
A Traveler
US
5.0 / 5Outstanding
"Staff are very hospitable."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Nice hostability. Very claen. Every time I go to ahk, will be staying there.
Genuine Expedia guest review
Other trip Aug 19, 2013
qpsan
US
5.0 / 5Outstanding
"Good location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
It was a wonderful experience The location is good Stunning design Upscale service Excellent restaurants
Genuine Expedia guest review
Other trip Jul 21, 2013
Ahmed H
US
5.0 / 5Outstanding
"Optimal location and luxury"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Such a great staff, very comfortable, accommodating. Opt for breakfast included
Genuine Expedia guest review
Other trip Jul 8, 2013
A Traveler
US
5.0 / 5Outstanding
"Great location in Hong Kong Kowloon"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We had been on a tour for 23 days around China and stayed at many Shangri-La Hotels. They are ALL, without exception, really clean, friendly staff, helpful (especially Charlie the Concierge in Hong Kong), outstanding services and food. Location in Hong Kong is excellent. back of hotel is along the waterfront, 5 min. walk to tons of shopping, Art Museum, star ferry. cute restaurants along the waterfront offer a good variety of international foods. Well worth staying here.
Genuine Expedia guest review
Other trip Jun 2, 2013
Grammie Gold
US
5.0 / 5Outstanding
"Fabulous hotel and staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Best hotel experience ever. Location is good but not great. 15 minutes to Star Ferry. 10 minutes to Shopping district. 2 minutes to Metro (East TsimShaTsui). Great staff. Great breakfast buffet. Italian Restaurant very good but too pricey. Overall excellent experience.
Genuine Expedia guest review
Other trip May 16, 2013
A Traveler
US
5.0 / 5Outstanding
"Proximity to Ocean Terminal"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
The Shangri-La Hotel itself is great in every way except for the location. Since I was departing on a ship from the Kowloon ocean terminal, I found that it was actually a couple kilometers farther away than I had expected. Staying at the Penninsulsa Hotel woul probably have been a better choice.
Genuine Hotels.com guest review
4 night trip Mar 15, 2013
Jay
US
3.0 / 5Good
"Good."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Good hotel.but expensive, can do best.need more motivation.
Genuine Expedia guest review
Other trip Apr 18, 2013
A Traveler
US
5.0 / 5Outstanding
"Outstanding service, comfortable rooms"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The concierge and other staff were exceptionally helpful. I'm trying to find out what brand of mattress is used in the hotel room because I had the best sleep of my life! I've been to HK several times, staying previously in Central, Admiralty and Wanchai. This was my first time staying in Tsim Sha Tsui. The only downside to staying in this neighborhood is the lack of variety in restaurants beyond traditional Cantonese and the super-expensive Western-style ones in the hotels.
Genuine Expedia guest review
Other trip Apr 4, 2013
Debra
US
3.0 / 5Good
"Would not go back to this hotel"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    -
The rooms are quiet nice. However, the hotel is extremely crowded and dont get fooled by the Vicotria harbor view rooms. There a re only a few rooms facing the harbor, the rest of the rooms have a view of the harbor from one of the windows at a certain angle. I was made to wait for nearly 3 hours for a room and did not get the room (King Bed) that i wanted. The front dest kept promising me that I would have my room in half hour every time i checked with them until I got it about 3 hours later. The front desk did not even seem to care that they made me wait for so long nor did they seem to care that they did not provide me with the room that I requested while booking. Very disappointed with this hotel.
Genuine Expedia guest review
Other trip Mar 30, 2013
Vish Ramesh
US
3.0 / 5Good
"Nice if you like Vegas, otherwise not."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
There is nothing wrong with the Shangri La . The rooms are clean, the staff polite, so what is the problem? It is almost as if they are just trying too hard. In a really first class hotel you hardly notice that you are in a 5 star hotel, it's more like you just feel comfortable and well cared for. In the Kowloon Shangri La you feel as though they are trying to prove something with an overt show. In addition there is no real style or consistency of style. I suppose the best comparison I could make would be to a very nice Vegas strip hotel. It is perhaps a sort of culture clash that ultimately brings down the Shangri La from a Westerner's perspective. I suspect that most of the visitors at the Shangri La come a culture with very different expectations and it is probably very difficult for the hotel to meet both Western and local expectations at the same time. But again, don't get me wrong, the Shangri La is very nice if you like that sort of thing. If I find myself in Hong Kong again I will probably stay at the Peninsula hotel.
Genuine Expedia guest review
Other trip Mar 29, 2013
captbilly
US
5.0 / 5Outstanding
"More than any money can buy"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Fantastic service! You get more than you can even imagine! Impeccable hotel!
Genuine Expedia guest review
Other trip Mar 28, 2013
Irena
US
5.0 / 5Outstanding
"Wonderful Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The Kowloon Shangri-La Hong Kong is a wonderful hotel. The room, service,and general atmosphere is absolutely perfect. I highly recommend this hotel to anyone staying in Hong Kong.
Genuine Expedia guest review
Other trip Mar 27, 2013
A Traveler
US
5.0 / 5Outstanding
"The best in HK"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I've stayed at nearly every hotel in HK over the last 25 years. This is consistently the best.
Genuine Hotels.com guest review
1 night trip Mar 16, 2013
Todd
US
5.0 / 5Outstanding
"Best location - view of Hong Kong harbor"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Perfect location and absolutely would recommend getting a harbor view. Amazing. The breakfast buffet was worth every penny. A+++ for the hotel and everything about it. Will definitely return.
Genuine Hotels.com guest review
2 night family trip Mar 7, 2013
A Traveler
US
5.0 / 5Outstanding
"Secod nicest Hotel in the World"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Perfect in every way. Only surpassed by the Shaingri-La Kowloon in Hong Kong!
Genuine Hotels.com guest review
3 night trip Feb 27, 2013
Jane
US
5.0 / 5Outstanding
"Good value and great service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
The hotel is great, and service is excellent, from first arrival to departure. The doorman assisted in hailing a cab, instruction the cab driver how to place the luggage, and even advise on the fare to the airport include toll. The attention to detail is unmatched.
Genuine Hotels.com guest review
7 night trip Feb 19, 2013
Lawrence
US
5.0 / 5Outstanding
"best location for tourists"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Conviently located in Kowloon. Great music in the evenings at the piano bar. Very helpful reception staff. Extra large king size bed. Quiet.
Genuine Expedia guest review
Other trip Feb 24, 2013
A Traveler
US
5.0 / 5Outstanding
"wonderful stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
the room was a lot bigger than most of the other hotels that i hv stayed at in HK. the staff was wonderful and a delight. there is a subway right outside the hotel, great location, close enough to the restaurants and shopping but yet far away from the noise.
Genuine Hotels.com guest review
3 night family trip Feb 14, 2013
melisa
US
5.0 / 5Outstanding
"Wonderful visit to Hong Kong"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great location, great service, great club level room and food
Genuine Expedia guest review
Other trip Jan 1, 2013
Frequent flyer
US
5.0 / 5Outstanding
"Best Value in HK"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great hotel, great location to anywhere in HK. Also had a harbour view room and it was amazing!
Genuine Hotels.com guest review
1 night trip Dec 4, 2012
A Traveler
US
5.0 / 5Outstanding
"Excellent hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
my husband and I stayed for three days. Wonderful experience. the service is more than you can expect. totally recommend it!!
Genuine Expedia guest review
Other trip Nov 24, 2012
A Traveler
US
5.0 / 5Outstanding
"Great Stay in Hong Kong"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Will definitely stay there again if back in Hong Kong. Great room (even got view of the harbor which I didn't expect), amazing buffet breakfast, and exceptional staff (one of the doorman actually accompanied us to the nearby 7-11 to ensure we got the right cough medicine). Metro stop just outside the hotel doors. Only one thing annoyed me--they wouldn't let me in the very upscale Italian restaurant in the hotel because I didn't have closed shoes (I had very nice leather sandals, with long pants and a nice shirt).
Genuine Hotels.com guest review
Other trip Sep 16, 2012
Phil
US
4.0 / 5Excellent
"Free WiFi throughout hotel is commendable"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Free WiFi throughout the hotel is highly commendable. Best for business travellers. Nice sea/harbour view and walking distance to the Nathan Road, the happening street in Kowloon.
Genuine Expedia guest review
Other trip Jun 2, 2012
KK
US
5.0 / 5Outstanding
"A perfect place to stay."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We change to river view rooms and the view was so great, we were able to watch the light show each night from our window. This hotel is just perfect! The breakfast was wonderful to get us started for our days in Hong Kong.
Genuine Expedia guest review
Other trip Jun 2, 2012
Susan
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Wonderful Peninsula in Hong Kong"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Lovely Hotel and really wonderful staff, very helpful and friendly Last trip stayed at the Peninsula, and must say that the Shangri La was equal in every way.
Genuine Hotels.com guest review
2 night trip with friends May 13, 2015
Marie-Louise
ZA
4.0 / 5Excellent
"A memorable and grand stay in shangrila Kowloon"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Worth the amount paid for
Genuine Hotels.com guest review
2 night trip with friends Apr 17, 2015
Dionesio
PH
5.0 / 5Outstanding
"5 Star Getaway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
5 night stay, this hotel just the ticket...nothing too hard for the staff...fantastic
Genuine Hotels.com guest review
5 night trip with friends Mar 14, 2015
Kerry
AU
5.0 / 5Outstanding
"Perfect luxury and good location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
On arrival we were offered an upgrade to a full harbour view for 400 HK$ but as we were only there for 3 nights we declined. We were then offered a complimentary upgrade to a full harbour view (as it was the first time we had stayed at that particular hotel)! Shortly after arriving in our room, a basket containing a pot of Chinese tea and two cups was bought to us along with fresh fruit. A nice touch. The hotel foyer was beautifully decorated for Chinese New Year. All the staff were friendly and professional. Breakfast was excellent. Would certainly stay there again.
Genuine Hotels.com guest review
3 night romance trip Feb 21, 2015
harry
GB
3.0 / 5Good
"Look for a deal that included breakfast!!!!!!"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Hotel overall service is good and good location too. However, the cost for breakfast was too expensive (almost £32 per person for a family of three £96).
Genuine Hotels.com guest review
3 night family trip Feb 11, 2015
Tuan
GB
5.0 / 5Outstanding
"Hotel near MTR"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
A truly 5 star hotel! Highly recommended! Super friendly staff and superb service. ;)
Genuine Expedia guest review
Other trip Feb 12, 2015
Wati
SG
5.0 / 5Outstanding
"Great place for business"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Excellent exec floor. Meeting rooms were included in the room rate. Staff are simply outstanding; they just couldn't do enough. Great hotel!
Genuine Expedia guest review
Other trip Feb 1, 2015
bg
GB
5.0 / 5Outstanding
"Upgraded the room and had the most fantastic stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Fantastic panorama view from the room, FAB afternoon tea, better than Ritz in London. Top service, top hotel and location.
Genuine Expedia guest review
Other trip Feb 1, 2015
TC
GB
5.0 / 5Outstanding
"great HK option"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
real attention to detail in the service and facilities. I met the hotel manager and singled out two particularly impressive frontline staff to him - Tina in guest services and Michael in the Horizons Lounge - and he knew them both by name! an impressive property.
Genuine Expedia guest review
Other trip Jan 13, 2015
Sam
AU
5.0 / 5Outstanding
"Nice hotel,will stay next time"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The canteen is too late to open.overall is high standard for everything
Genuine Expedia guest review
Other trip Jan 11, 2015
thomas
HK
5.0 / 5Outstanding
"Pearl of the Far East"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Great hotel. Highly recommended
Genuine Hotels.com guest review
9 night romance trip Dec 23, 2014
A Traveler
AU
5.0 / 5Outstanding
"Shangri-La at its best"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Just a 48hr stop over on the way to Kuala Lumpur . Unbelievable courtesy and service top class venue. Michelin star Cantonese a must try !
Genuine Hotels.com guest review
2 night romance trip Dec 19, 2014
Barry
GB
5.0 / 5Outstanding
"I can't recommend this hotel enough"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Unbelievably attentive staff without being obtrusive. The best breakfast I have ever eaten. Also the location is fantastic as is the links back to the airport.
Genuine Expedia guest review
Other trip Dec 23, 2014
Rachel
GB
4.0 / 5Excellent
"Good service."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Great service. Yummy breakfast. Harbour side-view room actually just looks straight onto an office block. If you stand at the Window and look around the corner you see the Harbour. You wouldn't do this as the office block is too close to leave the blinds open. Not withstanding this otherwise a great stay.
Genuine Hotels.com guest review
1 night romance trip Dec 15, 2014
A Traveler
AU
5.0 / 5Outstanding
"An Island of calm in this non-stop city."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We left a cruise which arrived earlier than check in time - the staff checked us in and had us wait in the Lobby Restaurant, which has a wonderful view of the passing parade of Hong Kong Harbour until the first room became available, then came and took us to our room to which our luggage had already been delivered. This was probably the most hassle free early check in experience we had ever had. This theme of exceptional service continued for our entire visit. I could go on with many instances but will only give one further - on our first night we had a very good waiter in Café Kool Restaurant and when on our final night before heading to the airport we dropped in for a light snack he remembered that my wife had had soup on the first visit and made a recommendation of another soup without being asked.
Genuine Expedia guest review
Other trip Dec 16, 2014
Gary
AU
4.0 / 5Excellent
"A stay away from home"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Excellent service, welcome tea, paid attention to the kids needs, and cleaned up my son's puke stains without additional charge. Breakfast was excellent.
Genuine Hotels.com guest review
1 night family trip Dec 6, 2014
Daniel
AS
5.0 / 5Outstanding
"Awesome View"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Loved just sitting in my room and looking at the bay view and the hotel is so conveniently located that we got everywhere super easy.
Genuine Expedia guest review
Other trip Dec 11, 2014
CJ
SG
5.0 / 5Outstanding
"Fantastic view of harbour from room"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Would really recommend this hotel the room was large super view of the harbour whilst lying in bed nice bathroom breakfast amazing happy to go back as great location
Genuine Expedia guest review
Other trip Dec 5, 2014
charles
GB
5.0 / 5Outstanding
"HK trip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Very good experience. Service is Superb.
Genuine Hotels.com guest review
1 night trip Nov 17, 2014
Ernest
CA
5.0 / 5Outstanding
"very flash, very nice, very convenient"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
short 4 to 5 day stay in Hong Kong conference/holiday. Shangri La close to underground so very easy to get around the city. Very comfortable and wonderful breakfast. Quiet room.
Genuine Expedia guest review
Other trip Nov 20, 2014
EB
AU
4.0 / 5Excellent
"HK trip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Very good hotel, nice, comfortable and convenient
Genuine Hotels.com guest review
2 night trip Nov 12, 2014
Ernest
CA
5.0 / 5Outstanding
"Shangri La - incredible"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Everything about this hotel is excellent. From the moment we arrived to the moment we left, every interaction we had with the hotel was above expectation. Our harbour view room was incredible, the staff helped us enjoy our anniversary stay in real style. Would recommend without hesitation.
Genuine Hotels.com guest review
2 night romance trip Oct 25, 2014
Darren
GB
5.0 / 5Outstanding
"Great hotel! great service!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Perfect!
Genuine Hotels.com guest review
3 night business trip Oct 17, 2014
A Traveler
IL
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews