"Great location in Hong Kong Kowloon"
We had been on a tour for 23 days around China and stayed at many Shangri-La Hotels. They are ALL, without exception, really clean, friendly staff, helpful (especially Charlie the Concierge in Hong Kong), outstanding services and food. Location in Hong Kong is excellent. back of hotel is along the waterfront, 5 min. walk to tons of shopping, Art Museum, […] star ferry. cute restaurants along the waterfront offer a good variety of international foods. Well worth staying here. Read moreGenuine Expedia guest review
"Fabulous hotel and staff"
Best hotel experience ever. Location is good but not great. 15 minutes to Star Ferry. 10 minutes to Shopping district. 2 minutes to Metro (East TsimShaTsui). Great staff. Great breakfast buffet. Italian Restaurant very good but too pricey. Overall excellent experience.Genuine Expedia guest review
"Proximity to Ocean Terminal"
The Shangri-La Hotel itself is great in every way except for the location. Since I was departing on a ship from the Kowloon ocean terminal, I found that it was actually a couple kilometers farther away than I had expected. Staying at the Penninsulsa Hotel woul probably have been a better choice.Genuine Hotels.com guest review
Good hotel.but expensive, can do best.need more motivation.Genuine Expedia guest review
"Outstanding service, comfortable rooms"
The concierge and other staff were exceptionally helpful. I'm trying to find out what brand of mattress is used in the hotel room because I had the best sleep of my life! I've been to HK several times, staying previously in Central, Admiralty and Wanchai. This was my first time staying in Tsim Sha Tsui. The only downside to staying in this neighborhood […] is the lack of variety in restaurants beyond traditional Cantonese and the super-expensive Western-style ones in the hotels. Read moreGenuine Expedia guest review
"Would not go back to this hotel"
The rooms are quiet nice. However, the hotel is extremely crowded and dont get fooled by the Vicotria harbor view rooms. There a re only a few rooms facing the harbor, the rest of the rooms have a view of the harbor from one of the windows at a certain angle. I was made to wait for nearly 3 hours for a room and did not get the room (King Bed) that i […] wanted. The front dest kept promising me that I would have my room in half hour every time i checked with them until I got it about 3 hours later. The front desk did not even seem to care that they made me wait for so long nor did they seem to care that they did not provide me with the room that I requested while booking. Very disappointed with this hotel. Read moreGenuine Expedia guest review
"Nice if you like Vegas, otherwise not."
There is nothing wrong with the Shangri La . The rooms are clean, the staff polite, so what is the problem? It is almost as if they are just trying too hard. In a really first class hotel you hardly notice that you are in a 5 star hotel, it's more like you just feel comfortable and well cared for. In the Kowloon Shangri La you feel as though they are […] trying to prove something with an overt show. In addition there is no real style or consistency of style. I suppose the best comparison I could make would be to a very nice Vegas strip hotel. It is perhaps a sort of culture clash that ultimately brings down the Shangri La from a Westerner's perspective. I suspect that most of the visitors at the Shangri La come a culture with very different expectations and it is probably very difficult for the hotel to meet both Western and local expectations at the same time. But again, don't get me wrong, the Shangri La is very nice if you like that sort of thing. If I find myself in Hong Kong again I will probably stay at the Peninsula hotel. Read moreGenuine Expedia guest review
"More than any money can buy"
Fantastic service! You get more than you can even imagine! Impeccable hotel!Genuine Expedia guest review
The Kowloon Shangri-La Hong Kong is a wonderful hotel. The room, service,and general atmosphere is absolutely perfect. I highly recommend this hotel to anyone staying in Hong Kong.Genuine Expedia guest review
"The best in HK"
I've stayed at nearly every hotel in HK over the last 25 years. This is consistently the best.Genuine Hotels.com guest review
"Best location - view of Hong Kong harbor"
Perfect location and absolutely would recommend getting a harbor view. Amazing. The breakfast buffet was worth every penny. A+++ for the hotel and everything about it. Will definitely return.Genuine Hotels.com guest review
"Secod nicest Hotel in the World"
Perfect in every way. Only surpassed by the Shaingri-La Kowloon in Hong Kong!Genuine Hotels.com guest review
"Good value and great service"
The hotel is great, and service is excellent, from first arrival to departure. The doorman assisted in hailing a cab, instruction the cab driver how to place the luggage, and even advise on the fare to the airport include toll. The attention to detail is unmatched.Genuine Hotels.com guest review
"best location for tourists"
Conviently located in Kowloon. Great music in the evenings at the piano bar. Very helpful reception staff. Extra large king size bed. Quiet.Genuine Expedia guest review
the room was a lot bigger than most of the other hotels that i hv stayed at in HK. the staff was wonderful and a delight. there is a subway right outside the hotel, great location, close enough to the restaurants and shopping but yet far away from the noise.Genuine Hotels.com guest review
"Wonderful visit to Hong Kong"
Great location, great service, great club level room and foodGenuine Expedia guest review
"Best Value in HK"
Great hotel, great location to anywhere in HK. Also had a harbour view room and it was amazing!Genuine Hotels.com guest review
my husband and I stayed for three days. Wonderful experience. the service is more than you can expect. totally recommend it!!Genuine Expedia guest review
"Great Stay in Hong Kong"
Will definitely stay there again if back in Hong Kong. Great room (even got view of the harbor which I didn't expect), amazing buffet breakfast, and exceptional staff (one of the doorman actually accompanied us to the nearby 7-11 to ensure we got the right cough medicine). Metro stop just outside the hotel doors. Only one thing annoyed me--they wouldn't […] let me in the very upscale Italian restaurant in the hotel because I didn't have closed shoes (I had very nice leather sandals, with long pants and a nice shirt). Read moreGenuine Hotels.com guest review
"Free WiFi throughout hotel is commendable"
Free WiFi throughout the hotel is highly commendable. Best for business travellers. Nice sea/harbour view and walking distance to the Nathan Road, the happening street in Kowloon.Genuine Expedia guest review
"A perfect place to stay."
We change to river view rooms and the view was so great, we were able to watch the light show each night from our window. This hotel is just perfect! The breakfast was wonderful to get us started for our days in Hong Kong.Genuine Expedia guest review
Loved this place...and the breakfast buffet is worth the upgrade in the room....do it....you won't be disappointed....Genuine Hotels.com guest review
"A good hotel"
The staff are helpful and friendly! Mass Transit Railway is just closed by the hotel. Very convenient! With 6 nights staying at this hotel, I really enjoy to stay in this hotel. The fitness center has everything I need except Yoga mat. The room is clean and big. They has both bathtub and standing shower. The food in their Chinese restaurant is super […] yummy but also super pricy. But it's worth for once. Overall, you will not disappointed in staying this hotel. Read moreGenuine Expedia guest review
"ShangriLa Hotel Kowloon Hong Kong"
This hotel has by far the best service of any hotel I have ever stayed in. I requested a car to transport 7 people on a 10 minute notice and they came through. They saved my night.Genuine Hotels.com guest review
Hotel was lovely.. just a little less convenient than the Intercontinental where we had stayed previously.Genuine Hotels.com guest review
Hotel was lovely.. just a little less convenient than the Intercontinental where we had stayed previously.Genuine Hotels.com guest review
"Look for a deal that included breakfast!!!!!!"
Hotel overall service is good and good location too. However, the cost for breakfast was too expensive (almost £32 per person for a family of three £96).Genuine Hotels.com guest review
"Pearl of the Far East"
Great hotel. Highly recommendedGenuine Hotels.com guest review
"Shangri-La at its best"
Just a 48hr stop over on the way to Kuala Lumpur . Unbelievable courtesy and service top class venue. Michelin star Cantonese a must try !Genuine Hotels.com guest review
Great service. Yummy breakfast. Harbour side-view room actually just looks straight onto an office block. If you stand at the Window and look around the corner you see the Harbour. You wouldn't do this as the office block is too close to leave the blinds open. Not withstanding this otherwise a great stay.Genuine Hotels.com guest review
Very good experience. Service is Superb.Genuine Hotels.com guest review
"very flash, very nice, very convenient"
short 4 to 5 day stay in Hong Kong conference/holiday. Shangri La close to underground so very easy to get around the city. Very comfortable and wonderful breakfast. Quiet room.Genuine Expedia guest review
Very good hotel, nice, comfortable and convenientGenuine Hotels.com guest review
"Shangri La - incredible"
Everything about this hotel is excellent. From the moment we arrived to the moment we left, every interaction we had with the hotel was above expectation. Our harbour view room was incredible, the staff helped us enjoy our anniversary stay in real style. Would recommend without hesitation.Genuine Hotels.com guest review
"Great hotel! great service!"
Perfect!Genuine Hotels.com guest review
"reception balance friendly or unfriendly"
some reception some few not good englishGenuine Hotels.com guest review
"Superb Hotel, great location"
We received wonderful service from a very friendly staff. MTR trains and buses so close, taxis always going past, so can get anywhere in Hong Kong really easily. We had wonderful view over Victoria Harbour across to H K Island skyscrapers. Harbour always busy with craft of all sizes coming and going. As dusk turns to dark the buildings light up and […] it is really gorgeous. We would definitely stay again, we loved the hotel and loved our 10 day stay in H K Read moreGenuine Expedia guest review
"Top Class Hotel"
The Kowloon Shangri La was a top class hotel with wonderful facilities both in the room and in the hotel generally. The staff were extremely accommodating and very helpful. Within a day people were walking past us addressing us by name and generally making us feel very welcome indeed. The hotel was 5 star in all aspects and we thoroughly enjoyed our […] stay and would have no reservations in recommending it to others. Read moreGenuine Expedia guest review
"good business hotel"
this is a good business hotel that doesn't do anything spectacular but does most things well.Genuine Expedia guest review
The views are incredible! The service is extremely efficient and very friendly. The hotel itself is beautiful. I won't stay anywhere else in future but the Shangri la in Kowloon. Rooms are gorgeous and very clean.Genuine Expedia guest review
Amazing place and beautiful staff - everything was incredible and we were made to feel special from the second we walked in.Genuine Expedia guest review
"Go for the harbour view room"
The harbour view room is fantastic value for moneyGenuine Hotels.com guest review
"How can you go wrong?"
It's a shangrila property you can never go wrong with a shang property always impeccable service and five star amenities. :)Genuine Hotels.com guest review
STAFF ARE VERY ACCOMODATING AND FRIENDLY. NICE VIEW FROM THE ROOM. CLEAN ROOM AND SPACEOUSGenuine Expedia guest review
Loverly hotel with old world graciousness clean, comfortable huge bed what a view!!! Reminded me of the Waldorf in New YorkGenuine Expedia guest review
Booked a Horizon Club room as per Hotels.com website. There is only one price for this shown so assumed I would be in a Harbour View room. Very disappointed to discover this was not case so my advice is double check your booking. To get what I thought I had booked I had to pay HKD1,320 for two nights in Harbour view. (Not sure I needed to bother since […] it was foggy for our stay). This Horizon Club is Floors 20 and 21 - however we were located on 19th. I think Shangri-La have "designated" another floor in order to incease revenue. Why do I think that - on both evenings when I went to the Horizon Club it was over-full - we had to wait to be seated and service was slow not the experience I hoped for. We dined at Angelini as they had a guest chef. HKD 2,200 with one glass of wine and incl tip. Meal was good very much fine dining - meagre portions but high class. Service courteous. Read moreGenuine Hotels.com guest review
"Spacious room by HK standard, but the 90's deco"
Convienent location, generous space, helpful staff. Good size gym, but small indoor pool.Genuine Expedia guest review
"Not as good as expected"
At £270 for a twin room without breakfast and then to have a view of the side of an office bock 8-10 m from your window it was a big let down. Hotel room and facilities were as expected, in general staff were good although I was refused entry to the restaurant on a busy Saturday night with my son as he was not 18 and asked to take a table on the pavement […] outside (raining and off) at which point I went out of the hotel to eat - on the Sunday when the hotel was much quieter we were allowed to eat in the same restaurant!!!!!! Read moreGenuine Expedia guest review
Staff went above and beyond the call of duty to ensure our plans went smoothly. Great location, close to MTR and shopping. Breakfast buffet is fabulous! Could not fault anything about this hotel, we will definitely be staying here again next time around :-)Genuine Hotels.com guest review
Fabulous staff, great hotel and wonderful facilitiesGenuine Expedia guest review
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