"e.g. "Great hotel for a family""
great hotel, areas of food walking distance away. will stay here again for sureGenuine Expedia guest review
Overall, excellent. We had two rooms. The main difference between the two was that Rm. 402 had a newer, digital A/C that worked great. However, Rm. 404 had an older model A/C that didn't cool the room very well. Other than that, the hotel was very clean, the breakfast was good, and the beds and pillows were comfortable.Genuine Hotels.com guest review
It is very comfortable and well located. The neighborhood is quiet and with many opportunities for good food and entertainment.Genuine Hotels.com guest review
I really enjoy staying at this Holiday Inn Express. The room is big and clean with a living room. The breakfast is good with various choices. And the location is convenient with many restaurants and stores closed by. I'll book this hotel again if going to Miami.Genuine Expedia guest review
Bathroom could be bigger and cleaner.Breakfast is beautiful.Sometimes we didn't find any area hotel car par area.Genuine Expedia guest review
"Zumba Instructor training"
I really enjoyed staying at the Holiday Inn ExpressGenuine Hotels.com guest review
"great experience, will recommend"
friendly staff, convenient, comfort, love it.Genuine Hotels.com guest review
"Cozy hotel with spacious rooms and kitchenette"
The hotel met our needs. The room was clean and spacious and breakfast was a plus.Genuine Expedia guest review
This was a nice hotel, with friendly staff. Great location near major shopping area. We had a small problem with the fridge in the room but the staff was nice enough to change our room to down the hall since maintenance had gone home for the day. Room was clean and spacious. Had a great breakfast and the check out time was wondeful since it was at […] noon. Read moreGenuine Hotels.com guest review
"Convenient & Comfortable"
Comfortable Rooms and Warm Staff Central and Convenient, Close to Shopping areas. Would Def come back and stay again in the futureGenuine Expedia guest review
"A Pleasant Hotel"
It was very pleasant, very nice place, superb staff attentionGenuine Expedia guest review
"e.g. "Great hotel for a family""
My daughter moved into her dorm room, stayed because it was close to the college. Turned out it was a great place to stay.Genuine Expedia guest review
Very good breakfast for a holiday inn ,excellent service,everybody was very politeGenuine Expedia guest review
"Great for a family. Nice staff. Clean and neat."
Very nice hotel and very nice staff. Well located.Genuine Expedia guest review
This is the best hotel I have stayed in. It is very clean and comfortable. The air conditioner was freezing cold, we had to turn it down to our comfort level. We went down to Miami for my older daughter's college orientaion and not being familiar with Miami we chose mapquest for directions. I was very worried when I saw the directions mapquest gave; […] however, after asking questions I realize finding the hotel from the university was very easy. Read moreGenuine Expedia guest review
Will Visit Again! Close to where i had to go. Restaurants Nearby was a great selection.Genuine Expedia guest review
Front desk was very helpful. Close to everything for food, business, etc. Room was large and clean. Only complaint was a group making noise by the pool until 1am and my room happened to be right above it. Hotel took care of the problem but took a while.Genuine Hotels.com guest review
first off check in was a breeze ,room was very cool when we go in ,wifi work ,lot of great malls and restraunts in walking distance ,maid service was greatGenuine Hotels.com guest review
this hotel was so clean and fresh smelling from the time we entered it and the room was wonderfully beautiful!! so comfortable and very quiet. we will definitely stay again.Genuine Expedia guest review
everything was as expected. Room ready, clean and people were helpful and friendly.Genuine Expedia guest review
We enjoyed the hotel. It has nice large rooms, great location, very clean and good staff.Genuine Expedia guest review
Great hotel experience clean and confortable.Affordable price and kind staff.Genuine Expedia guest review
"Hilton Express in Miami"
Stayed here after my cruise. Taxi fee was stiff, but hotel was great. Loved the room, the bed was comfortable. Great breakfast in the morning. I would definitely stay there again.Genuine Hotels.com guest review
Great service, nice, spacious, clean rooms. Breakfast buffet daily.Genuine Expedia guest review
"Holiday Inn Express & Suites Kendall East Miami"
Our second stay at this hotel won't be our last. Well run. Great breakfast. Convenient location.Genuine Hotels.com guest review
"Nice and quiet."
It was a very pleasant stay. There isn't much to do but it's very close to the zoo and there are plenty of good malls to shop around.Genuine Expedia guest review
"Loudest toilet flush ever"
It's very hard to get anywhere from the hotel with traffic, but that is normal for the area. Two biggest negatives were the mattress and the toilet flush. The mattresses were soft and saggy, so that when you laid down, you sunk into a trench and had trouble getting out. The toilet flush sounds like an F-16 taking off - good because you don't have to […] worry about clogging the plumbing, bad because you always hear when your neighbor goes to the bathroom at 2 am. And you will hear your neighbors, because I don't think there is any sound proofing in the ceilings. On the positive side the staff was friendly enough, the hotel and room was clean, breakfast was pretty standard but fine, and it was a generally quiet atmosphere outside. If they had better mattresses I would definitely go back and stay there. Read moreGenuine Expedia guest review
Very good! 100% recomendaded! My family and me will come back soon!Genuine Expedia guest review
"A great long weekend trip"
This suite hotel was a great option for the four of us--a couple with two older children. We were in one room but everyone had space!Genuine Expedia guest review
Perfect location to access Turnpike, shopping malls, and restaurants especially for travelers who drives down south to Key West or up north to Orlando.Genuine Expedia guest review
Hotel has all the amenities others mention, but b'fast was very basic. Instead of well-made omelets or scrambled eggs, there were pre-molded egg patties... just nothing special or very tasty. Also, the bathtub was very slow to drain and did not look clean.Genuine Hotels.com guest review
nice clean hotel, good breakfast, nice and helpful staffGenuine Expedia guest review
The pool is shaded by 3:30......... The adjoining restaurant service is poor and the suggested 25% service charge is too high. Just to open a bottle of wine they wanted an additional 25%............. The bells and buzzers from the lifts keep you awake - it really is loud. Our room overlooked the busy road and petrol station. The breakfast room […] was too crowded and they did not replace the fruit Try somewhere else like the Hampton hotel we used next. Read moreGenuine Hotels.com guest review
"Cleanest hotel I have ever been in!"
This hotel has gone thru an extensive facelift! Very clean and quite! The only downfall, the area is super congested during peak traffic hours.Genuine Expedia guest review
Had to wait 15 minutes for the desk clerk to show up on check in. Hallways smelled. Room was questionably clean. Bed was lumpy.Genuine Hotels.com guest review
"Great hotel with good facilities"
Very comfy and large room, lots of restaurants nearby. Friendly and helpful staff, great breakfast buffet.Genuine Expedia guest review
"Ideal for a business traveler"
We were completely satisfied with our stay.Genuine Hotels.com guest review
"The most underwhelming and overrated hotel"
The customer service is the worst we have ever encountered. We were greeted with a mumble and ignored as we left early (we cut the reservation from a few nights to only one night because we were so unhappy and uncomfortable there). Zero customer service at the front desk, they really did not care at all about anything (customers, their jobs, the hotel […] reputation etc.) and it clearly showed. After a very long journey, we were not even greeted with a hello or welcome, no smiling either, clearly that person is unhappy working there. Even when we said goodbye and said thank you, the front desk reception was busy talking with another employee and did not even respond. The breakfast was limited with cold bagels and waffles which tasted like they came out of the freezer and were dethawing, it just added to the unfresh feeling of the hotel in general. How this hotel got such a high rating is beyond us. The decor is old, run down and cheap looking. The hallways smelt like chemicals, the door to our room did not lock properly, the swimming pool looked filthy, the room was smelly and the carpet felt very dirty, just overall a very unclean feeling. Kendall is a lovely neighbourhood so cannot say anything bad about the area. I was shocked and disappointed at the discrepency between the reviews and the reality, a terrible hotel experience for our whole family. Read moreGenuine Hotels.com guest review
easy on and off the highway - staff were helpful when a package had to be UPS to us at the hotel - the included breakfast was good.Genuine Hotels.com guest review
Buena, aunque los servicios de cuarto dejaron mucho que desear, en nuestra estadia de seis dias solo se limpio dos veces y tres dias no nos dejaron toallones. Algo para mejorar.Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites Kendall East Miami Gracias por su opinión de nuestro hotel. Me alegro de que haya encontrado el hotel a ser bueno. Pido disculpas de que su servicio a la habitación no era lo que estabas esperando. Me gustaría que haya señalado esto a nosotros durante su estancia y nos hubiera corregido inmediatamente. El único problema que puedo encontrar es que si su cartel de No molestar se colocó en la puerta no se hubiera dado ningún servicio o si sus toallas colgaban hasta entonces como por nuestro programa de ahorro de agua, no habría sido reemplazado sus toallas. Cualquiera que sea el tema, me disculpo que no recibió lo que esperaba. Espero que usted nos dé otra oportunidad y se quede con nosotros de nuevo en el futuro. Atentamente, Brian E. Rubine, Gerente General
"La atención muy bien gente muy amable"
Muy bien la limpieza bien lo único que la carpeta un poco sucia pero la atención nada de que quejarse.Genuine Hotels.com guest review
"Gastfreundliches und sauberes Hotel"
Während meinem Aufenthalt war das Hotel sehr sauber. Das Hotelpersonal war stetts zuvorkommend und hilfsbereit. Das Hotel war ein wenig entfernt vom Zentrum.Genuine Hotels.com guest review
Qualité du serviceGenuine Hotels.com guest review
"pour une nuit avec les enfants"
2 adultes et 4 enfants, chambre spacieuse, propre, petit dej et internet inclus, bon hôtel et personnel très accueillant et toujours disponible pour répondre aux questions.Genuine Expedia guest review
"bon hôtel d'étape"
conforme aux standard de l'enseigneGenuine Hotels.com guest review
Es liegt in einer schönen und sicheren Gegend von Miami, die alle wichtigen Restaurant- und Ladenketten bietet. Der Weg Richtung Keys, Everglades oder Miami Beach ist schnell zu erreichen. Die Zimmer sind groß, schön und sauber. Einen Pool gibt's auch und ein relativ üppiges Frühstück.Genuine Hotels.com guest review
"Guter Start für die Keys"
Das Hotel befindet sich ca. 25 Autominuten südlich vom Airport Miami. Das Hotel nutzten wir zur ersten Übernachtung für unser Rundreise, die am zweiten Tag in Richtung Key West fortgesetzt wurde. Die Lage und der Anschluß zur Interstate oder Highway 1 ist daher ideal. In unmittelbarer Nähe, praktisch gegenüber auf der anderen Straßenseite befindet sich […] auch eine Einkaufsmall mit mehreren Restaurants und einem großen Publix-Lebensmittelmarkt. Beim Check-in musste nur eine Kredidkarte und der Führerschein vorgelegt werden - ging sehr schnell und ohne Probleme. Das Zimmer war sauber und sehr groß. Die beiden Betten in unseren Zimmer waren keine Queenbetten, sondern Doppelbetten ! Wir haben zwei Kinder (12 Jahre, Twins), wobei ein Elternteil mit einem Kind in einem Bett geschlafen hat. Es war daher nicht zu eng im Bett. Das Frühstück war gut. Es wurde viel angeboten (to much to list). Nur so viel - es war lecker und für jeden ist etwas dabei und wichtig, für den deutschen Kaffeegaumen fanden wir den Kaffee zum Frühstück wirklich sehr gut. Wir können dieses Hotel im Preis-Leistungverhältnis ohne Bedenken weiter empfehlen. Read moreGenuine Hotels.com guest review
Response by Holiday Inn Express & Suites Kendall East Miami Vielen Dank für Ihre Bewertung unseres Hotels. Wir schätzen Sie Ihre Zeit, um uns mitzuteilen, wie Ihr Aufenthalt war. Wir danken Ihnen für Ihre Kommentare zu unseren Ort, die Leichtigkeit, der Check-in Prozess, die Größe und die Sauberkeit unserer Suiten und unseren zahlreichen Frühstücksangebote. Wir sind froh, dass Sie Ihren Aufenthalt bei uns genossen und hoffen, Sie in Zukunft wieder das nächste Mal, wenn Sie in Miami zu sehen. Mit freundlichen Grüßen, Brian E. Rubin, General Manager
Petit-déjeuner copieux et varié, chambres agréables et spatieuses, bel hôtel, personnel serviable et agréable, situation à 30min en voiture de Miami (un peu loin), mais bien pour des départs pour le sud (Everglades, Keys). Que demander de plus ?Genuine Hotels.com guest review
Esta es la segunda vez que me hospedo en este hotel y repetiria nuevamente!!! 100% Recomendable!Genuine Hotels.com guest review
"Muy buena atencion del personal"
Es un hotel bien ubicado, super limpio con excepcion de la piscina.En terminos generales es recomendable, las habitaciones son grandes con servicios de microondas y frigobar, rico desayuno, lo unico que no es confortable es la cama, el colchon estaba vencido en las dos habitaciones que aquilamos.Genuine Hotels.com guest review
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