"Always stay there!"
The staff is great! Always ready to assist you. Location is perfect is you don't want to be near the beach. Everyone there is friendly which is saying a lot for south Miami. Great great great!Genuine Expedia guest review
We stayed 2 nights. The staff was very nice. The room was cleaned and very spacious.Genuine Expedia guest review
"Can walk walk to restaurants and shopping"
The staff was very pleasant and accomadatingGenuine Hotels.com guest review
"Excellent value if you have your own transport"
We stayed for four nights. The room was spacious. It is quite far from Downtown Miami but was not a problem as we had a car. The beds are quite soft but did not cause any back ache. The worst thing about the hotel was the polystyrene plates and plastic cutlery. Not environmetally friendly or pleasant to use. I would stay at this hotel again.Genuine Hotels.com guest review
"CLOSE TO BAPTIST HOSPITAL"
Stayed here both times will visiting Baptist Hospital and would stay here again. Overall this hotel is great, front desk people are friendly and helpful. This is a fairly small hotel but nicely done and maintained. Hotel is non-smoking so that was a plus for us. Location is close to everything you could want; pharmacies, banks, restaurants, shopping […] and of course Baptist Hospital which was our mean reason for going there, however this means that the view is not spectacular (just other buildings and parking lots). Tip: Look for curb side Holiday Inn sign as the building is a little difficult to see whilst driving as it is hidden directly behind a huge McDonalds. Overall great stay both times we visited and we would recommend to other. Read moreGenuine Hotels.com guest review
"STAYED FOR VISIT TO BAPTIST HOSPITAL"
Stayed here both times will visiting Baptist Hospital and would stay here again. Overall this hotel is great, front desk people are friendly and helpful. This is a fairly small hotel but nicely done and maintained. Hotel is non-smoking so that was a plus for us. Location is close to everything you could want; pharmacies, banks, restaurants, shopping […] and of course Baptist Hospital which was our mean reason for going there, however this means that the view is not spectacular (just other buildings and parking lots). Tip: Look for curb side Holiday Inn sign as the building is a little difficult to see whilst driving as it is hidden directly behind a huge McDonalds. Overall great stay both times we visited and we would recommend to others. Read moreGenuine Hotels.com guest review
Came from west coast for Miami Mud Run. Arrived early. I was allowed to leave bags while I tended to race matters. Great time, and great stay!Genuine Hotels.com guest review
"Comfortable for a short stay..."
I spent 2 nights here with my parents and aunt on the back end of a trip and even though the 2-double bed suite we had gotten was small, it was comfortable enough for such a short period of time. In fact, the beds were extremely comfortable and after all the driving we'd previously done, it was like sleeping on a cloud. The hotel looks like it has been […] upgraded/renovated, so the decor is fresh and modern and the rooms are well-appointed. There's free wifi, parking and breakfast, which was a plus. Breakfast actually included hot items as well such as eggs, sausages, pancakes and waffles, so this was a surprise. The location is very convenient as the hotel is on N Kendall Dr which has lots of restaurants, pharmacies and grocery stores (Walgreens, CVS and Publix a block away in both directions) and shopping nearby (Dadeland Mall on same road as well as other mall strips). There's easy access to the interstate and Fl Turnpike so getting in and out was never a problem. The area did get busy during the day, but the traffic wasn't so bad that it couldn't be tolerated. Overall, this was a great deal, although if I do stay here again, I'd limit 2 persons per room, especially if staying more than a couple days. Read moreGenuine Expedia guest review
"The room with a very tiny bathroom"
The room (504) is very large, clean and comfortable. However, the bathroom is tiny and I could not close the door when sitting on the toilet. The door almost touches the bathtub when opened.. It seems that this hotel has been remodeled, but the owner decided to leave the bathrooms as they were originally built. I am enclosing a picture that I took of […] the bathroom. Unquestionable, this has been the most uncomfortable bathroom that I have ever used in my life and..., I am 72 years old! Read moreGenuine Expedia guest review
Response by Holiday Inn Express & Suites Kendall East Miami Thank you for taking the time to review our hotel and let us know how your recent stay with us was. We appreciate it when guests take their time to advise us of how their stay turned out. Thank you for your comments regarding the size and cleanliness of our suites. I do apologize that you were not happy the size of our bathrooms. The hotel was 100% renovated in 2008 however the size of the bathrooms could not have been expanded. We hope that aside from those feelings, that you will try us again in the future. Once again thank you for staying with us and I will pass your comments on to the rest of our staff. Sincerely, Brian E. Rubine, General Manager
"satisfied with the hotel, breakfast can be a littl"
for a bussines hotel very good.cleanliness of the room super.Genuine Hotels.com guest review
The hotel was great. The front desk personnel were really nice. The hotel smelled great & was super clean & quiet. The room was spacious, clean & much more than I expected. We stayed at 3 hotels in Florida and by far this was the BEST stay. We would DEFINITELY stay there again for our next visit to Miami, Florida!Genuine Hotels.com guest review
"Nice, big suites."
Will definitely stay here again. Rooms are big and very comfortable. Staff is very friendly.Genuine Expedia guest review
"Great stay for a. Weekend"
Good deal for the price.The location was very convenience.Breakfast was ok.Genuine Expedia guest review
Response by Holiday Inn Express & Suites Kendall East Miami Dear Luis, Thank you for staying with us and for your review of our hotel. We are very happy that you found our location to be convenient. However I do apologize for any issues you had with the computer in our business center. Our front desk is trainined in assisting our guests with any busines center issues. We hope that you choose our hotel again the next time you are in the Kendall area. We look forward to having you stay with us soon. Sincerely, Brian E. Rubine, General Manager
"Good hotel for quick stay"
Hotel lobby was clean, person at front desk was friendly and helpful. Pool was disgusting, I wouldn't let my dog go in there. Room is a suite-style with living area, wet bar, bed and vanity. Bed was decent for hotel. Bathtub had a leaky faucet. Location is near a mall, traffic sucks around there. Price was cheap, if you just need a place to sleep it's […] fine. Read moreGenuine Expedia guest review
Response by Holiday Inn Express & Suites Kendall East Miami Dear Mark C, Thank you for staying with us and for your review of our hotel. We are very happy that you found our hotel clean and the staff friendly. However I do apologize about your experience with our pool area. We have our pool serviced by an outside company three times per week. I have passed your comments on to them so they can make sure to do a better job going forward. We hope that you use our hotel again the next time you are in the Kendall area. We look forward to having you stay with us soon. Sincerely, Brian E. Rubine – General Manager
"Great for a little stay"
It was further from the airport than I thought. But, it was nice. No flavored creamer for the coffee.Genuine Expedia guest review
"e.g. "Great hotel for a family""
great hotel, areas of food walking distance away. will stay here again for sureGenuine Expedia guest review
Overall, excellent. We had two rooms. The main difference between the two was that Rm. 402 had a newer, digital A/C that worked great. However, Rm. 404 had an older model A/C that didn't cool the room very well. Other than that, the hotel was very clean, the breakfast was good, and the beds and pillows were comfortable.Genuine Hotels.com guest review
It is very comfortable and well located. The neighborhood is quiet and with many opportunities for good food and entertainment.Genuine Hotels.com guest review
I really enjoy staying at this Holiday Inn Express. The room is big and clean with a living room. The breakfast is good with various choices. And the location is convenient with many restaurants and stores closed by. I'll book this hotel again if going to Miami.Genuine Expedia guest review
Bathroom could be bigger and cleaner.Breakfast is beautiful.Sometimes we didn't find any area hotel car par area.Genuine Expedia guest review
"Zumba Instructor training"
I really enjoyed staying at the Holiday Inn ExpressGenuine Hotels.com guest review
"great experience, will recommend"
friendly staff, convenient, comfort, love it.Genuine Hotels.com guest review
"Cozy hotel with spacious rooms and kitchenette"
The hotel met our needs. The room was clean and spacious and breakfast was a plus.Genuine Expedia guest review
This was a nice hotel, with friendly staff. Great location near major shopping area. We had a small problem with the fridge in the room but the staff was nice enough to change our room to down the hall since maintenance had gone home for the day. Room was clean and spacious. Had a great breakfast and the check out time was wondeful since it was at […] noon. Read moreGenuine Hotels.com guest review
"Convenient & Comfortable"
Comfortable Rooms and Warm Staff Central and Convenient, Close to Shopping areas. Would Def come back and stay again in the futureGenuine Expedia guest review
"A Pleasant Hotel"
It was very pleasant, very nice place, superb staff attentionGenuine Expedia guest review
"e.g. "Great hotel for a family""
My daughter moved into her dorm room, stayed because it was close to the college. Turned out it was a great place to stay.Genuine Expedia guest review
Very good breakfast for a holiday inn ,excellent service,everybody was very politeGenuine Expedia guest review
"Great for a family. Nice staff. Clean and neat."
Very nice hotel and very nice staff. Well located.Genuine Expedia guest review
This is the best hotel I have stayed in. It is very clean and comfortable. The air conditioner was freezing cold, we had to turn it down to our comfort level. We went down to Miami for my older daughter's college orientaion and not being familiar with Miami we chose mapquest for directions. I was very worried when I saw the directions mapquest gave; […] however, after asking questions I realize finding the hotel from the university was very easy. Read moreGenuine Expedia guest review
Will Visit Again! Close to where i had to go. Restaurants Nearby was a great selection.Genuine Expedia guest review
Front desk was very helpful. Close to everything for food, business, etc. Room was large and clean. Only complaint was a group making noise by the pool until 1am and my room happened to be right above it. Hotel took care of the problem but took a while.Genuine Hotels.com guest review
first off check in was a breeze ,room was very cool when we go in ,wifi work ,lot of great malls and restraunts in walking distance ,maid service was greatGenuine Hotels.com guest review
this hotel was so clean and fresh smelling from the time we entered it and the room was wonderfully beautiful!! so comfortable and very quiet. we will definitely stay again.Genuine Expedia guest review
everything was as expected. Room ready, clean and people were helpful and friendly.Genuine Expedia guest review
We enjoyed the hotel. It has nice large rooms, great location, very clean and good staff.Genuine Expedia guest review
Great hotel experience clean and confortable.Affordable price and kind staff.Genuine Expedia guest review
"Hilton Express in Miami"
Stayed here after my cruise. Taxi fee was stiff, but hotel was great. Loved the room, the bed was comfortable. Great breakfast in the morning. I would definitely stay there again.Genuine Hotels.com guest review
Great service, nice, spacious, clean rooms. Breakfast buffet daily.Genuine Expedia guest review
"Holiday Inn Express & Suites Kendall East Miami"
Our second stay at this hotel won't be our last. Well run. Great breakfast. Convenient location.Genuine Hotels.com guest review
"Nice and quiet."
It was a very pleasant stay. There isn't much to do but it's very close to the zoo and there are plenty of good malls to shop around.Genuine Expedia guest review
"Loudest toilet flush ever"
It's very hard to get anywhere from the hotel with traffic, but that is normal for the area. Two biggest negatives were the mattress and the toilet flush. The mattresses were soft and saggy, so that when you laid down, you sunk into a trench and had trouble getting out. The toilet flush sounds like an F-16 taking off - good because you don't have to […] worry about clogging the plumbing, bad because you always hear when your neighbor goes to the bathroom at 2 am. And you will hear your neighbors, because I don't think there is any sound proofing in the ceilings. On the positive side the staff was friendly enough, the hotel and room was clean, breakfast was pretty standard but fine, and it was a generally quiet atmosphere outside. If they had better mattresses I would definitely go back and stay there. Read moreGenuine Expedia guest review
Very good! 100% recomendaded! My family and me will come back soon!Genuine Expedia guest review
"A great long weekend trip"
This suite hotel was a great option for the four of us--a couple with two older children. We were in one room but everyone had space!Genuine Expedia guest review
"Great hotel with good facilities"
Very comfy and large room, lots of restaurants nearby. Friendly and helpful staff, great breakfast buffet.Genuine Expedia guest review
Response by Holiday Inn Express & Suites Kendall East Miami Thank you for your review and rating. We appreciate you taking your time to let us know your thoughts. We look forward to seeing you again the next time you are in Miami. Sincerely, Brian E. Rubine, General Manager
"Ideal for a business traveler"
We were completely satisfied with our stay.Genuine Hotels.com guest review
"The most underwhelming and overrated hotel"
The customer service is the worst we have ever encountered. We were greeted with a mumble and ignored as we left early (we cut the reservation from a few nights to only one night because we were so unhappy and uncomfortable there). Zero customer service at the front desk, they really did not care at all about anything (customers, their jobs, the hotel […] reputation etc.) and it clearly showed. After a very long journey, we were not even greeted with a hello or welcome, no smiling either, clearly that person is unhappy working there. Even when we said goodbye and said thank you, the front desk reception was busy talking with another employee and did not even respond. The breakfast was limited with cold bagels and waffles which tasted like they came out of the freezer and were dethawing, it just added to the unfresh feeling of the hotel in general. How this hotel got such a high rating is beyond us. The decor is old, run down and cheap looking. The hallways smelt like chemicals, the door to our room did not lock properly, the swimming pool looked filthy, the room was smelly and the carpet felt very dirty, just overall a very unclean feeling. Kendall is a lovely neighbourhood so cannot say anything bad about the area. I was shocked and disappointed at the discrepency between the reviews and the reality, a terrible hotel experience for our whole family. Read moreGenuine Hotels.com guest review
easy on and off the highway - staff were helpful when a package had to be UPS to us at the hotel - the included breakfast was good.Genuine Hotels.com guest review
Ficamos apenas uma noite no hotel e queríamos ter ficado muitas outras. Ótimo hotel em todos os sentidos exceto pela localização. Fica longe do movimento e da praia mas nada que com um carro não se resolva facilmente. Recomendamos!!!Genuine Hotels.com guest review
El hotel es bonito en si, pero el tapete de las habitaciones da un aspecto de suciedad, además los colchones no son cómodos.Genuine Hotels.com guest review
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