"Dissapointing for the price"
It might be Calgary, and it may be that hotels in Calgary are so hard to find that Staff are doing you a favor to let you stay with then, but I am from the rest of the world and was very dissapointed at the hotel for the price. TINY room, nothing particular or special in the service, and VERY expensive. The bed was at least very comfortable.Genuine Hotels.com guest review
The Westin is the place to stay when visiting Calgary a short walk to a great entertainment district 10th Street and great shops. The onsite Keg is the place to be - stayed during the CFL Western Finals and met members of the visiting Saskatchewan Roughriders, TSN commentators etc. Didn't miss my workouts thanks to the onsite gym and fitness centre. […] And really benefitted from the late 3 pm checkout on Sunday as my flight didn't leave until 7 pm. Staff was excellent, very professional and helpful. Everyone I met was very engaging and made you feel at home. When I stay in Calgary I will be staying at the Westin. Read moreGenuine Hotels.com guest review
Everything was fine except the parking was way too much!!!!Genuine Hotels.com guest review
As always, the Westin Calgary was a a fantastic place to stay.Genuine Hotels.com guest review
Loved it! Would stay again in a heartbeat.Genuine Hotels.com guest review
Was really good, couldn't ask for much more. Great rooms, friendly staff.Genuine Hotels.com guest review
"Best service yet, amazing rooms and soo clean!"
Everyone was so friendly and very helpful! Thank you so muchGenuine Hotels.com guest review
Really liked the 3pm late checkout. Would repeat stayGenuine Hotels.com guest review
Such a great experience. The hotel was beautiful. Had all the amedities one would need, Starbucks in the lobby, the keg on the main floor. The room service food was to die for! Great hotel. Best I've stayed at.Genuine Hotels.com guest review
Convenient location, good neighbourhood. Wasn't a fan of the parking situation during renovations. It was not accessible whatsoever. Once the parking was taken care of however, we had no problems. The service was very quick and friendly even when we had some noisy neighbours, it got taken care of right away.Genuine Hotels.com guest review
"Everything you need"
Wow, we got a great deal on this hotel via hotels.com. From check-in (offered SPG membership which means free internet) to check out all the details were covered. Everytime I thought "oh I forgot that"...westin was there to make it feel like home. Gym was nice. Beds really comfy. Best sleep I've had in weeks. I did not try room service but I'm sure […] it would have been good. There is a Starbucks and Keg in the building. Our Keg experience left little to be desired which has nothing to do with the westin-it's walkable to many other good restaurants. Thanks westin! Read moreGenuine Hotels.com guest review
Parking was an issue.Genuine Hotels.com guest review
Great stay... didn't clean our wine glasses...Genuine Hotels.com guest review
"Great downtown location!"
Staff were friendly, helpful and efficient. The hotel is lovely, and in a great downtown location.Genuine Hotels.com guest review
"Service with a smile"
Fantastic room with wonderful serviceGenuine Hotels.com guest review
I was not impressed with the walk from the overflow parking at night to the actual hotel, with all my luggage. Very very displeased!Genuine Hotels.com guest review
Ammmmmazing service,very friendly staff and an amazing door man that pointed out some great things to do around town and alternatives for parking downtown. My 3rd stay in this hotel and definitely the best stay (although the other 2 were great as well). Will be coming back.Genuine Hotels.com guest review
Great, modern, friendly hotel to stay at downtown. Was upgraded on arrival without asking!! Stayed for an extra day!Genuine Hotels.com guest review
"Great weekend getaway"
Love the option to extend check-out past noon on the weekends.Genuine Hotels.com guest review
"Great value for a downtown stay"
The room was comfortable, clean, and had extra linens in the room. It was really quiet considering the renovations going on in front of the hotel. The service was good, and they took care of the parking ticket in their self-park lot without a hassle. It would have been helpful if their valet parking guys would have known the lot number when they "give […] directions" to the parking. Despite that slight hiccup, I would stay again! Read moreGenuine Hotels.com guest review
"OMG BEST BED EVER!!!"
the beds are amazing... I didn't want to leave ever. Most comfortable bed I have ever slept in at any hotel (I travel fairly frequently). Staff were great too :)Genuine Hotels.com guest review
I have nothing but good to say. The location was great! The staff was very accomodating! The hotel amenities were ample! The only thing that could have been a touch better was the fitness/pool area and change rooms could use to be updated. All in all it was a wonderful stay!Genuine Hotels.com guest review
It was great with the exeption of the front desk lady (Iris) who treated me like i'm not an important guest. I asked for directions to where the ice cubes were, she snared and looked down at me..maybe because I'm coloured or something. I have always enjoyed my stay at Westin except this unfortunate incident.Genuine Hotels.com guest review
This was an excellent hotel, excellent service and location. A friend fell ill while at this hotel and the staff went out of their way to ensure her comfort. I would highly recommend this hotel!Genuine Hotels.com guest review
goodGenuine Hotels.com guest review
"Very Comfy Bed"
Great location. However a little renovation going on, so entrance to hotel is partially obstructed. Arrived at night to check in. Clerk was not overly friendly, but got the job done of checking me in. The bed was awesome and had a great night sleep. I am 6' and found the shower ceiling was just about touching my head!!!! Morning staff on check out were […] nice, but again not overly friendly. I would stay here again. Read moreGenuine Hotels.com guest review
The Westin Downtown Calgary is a lovely hotel, close to all amenities with very helpful staff and modern finishes. The only downsides are the lack of parking in the vicinity (valet is fine albeit a bit pricey) and the additional daily charge of Wi-Fi which is often included in most any other hotel that I have stayed in. Ps. wish there was a hot tub […] but that's just getting picky. A good stay overall. Read moreGenuine Hotels.com guest review
"Right down town!"
Excellent hotel, friendly staff and great room. Very comfortable beds and pillows.Genuine Hotels.com guest review
The room was very comfortable.Genuine Hotels.com guest review
Recently stayed the weekend as my spouse had a conference. Decided to surprise him and make it a little romantic. Cindy from concierge services was fantastic and was able to arrange for a particular wine in the room on arrival. Room service was also really good. Rooms were what you would expect from the Westin brand and location was accessible.Genuine Hotels.com guest review
We were very pleased. Will definitely stay there again.Genuine Hotels.com guest review
Weve been switched to a business class room. Best room I've ever stayed in for that price.Genuine Hotels.com guest review
"Very Good Hotel"
The hotel was a very good place to stay based on location and staff, rooms were clean. Only real complaints was the parking as there was some construction issues and was forced to park in overflow parking nearly two blocks away, expect that should be remedied after construction. Other minor detail, didn't like the shower, would have preferred a tub […] / shower combination. Read moreGenuine Expedia guest review
"ROOM TYPE NOT GUARANTEED"
The beds were nice, it was under major renovation due to the flooding this past spring but overall was ok. Note to all - if paying extra and booking the DELUXE KING - the hotel's policy is it is not guaranteed. I booked this type and was given a room with double beds. They switched me after 1 night to a smaller room with a king but note room type not […] guaranteed when booked through 3rd party websites! Read moreGenuine Hotels.com guest review
"The greatest review you'll ever get...or is it?"
walked in the door talked to a lady, she told me where to park my car so that was nice. Also she gave the keys to the room to my friend and I, which is really great cause I couldn't imagine paying for a room I couldn't use. The room was all clean and what not always a good thing. But seriously everything was great, thank you.Genuine Expedia guest review
Parking was under construction and very congested. Was very difficult to find parking underground and then was charged $19.00 for parking my own vehicle. Other than that the entire hotel was gorgeous, room was very nice and pleasant. Location of the hotel was in downtown with the renovations made it very difficult to park, but their staff was very pleasant […] and helpful outside at the front door. Read moreGenuine Hotels.com guest review
Nice clean hotel. The only thing I didn't like was that you had to pay $25 for parkingGenuine Expedia guest review
Overall it was below average.Genuine Hotels.com guest review
"the room is clean"
the room is clean and the bath room I feel clean too overall the quality is good:)Genuine Hotels.com guest review
"Sept 7, 2013 Stay at Westin in Calgary"
From the time I entered the door, I was welcomed, treated very well by the wonderful young lady at the front desk. I was fortunate to be a Starwood member and my room was upgraded to Business Class.Genuine Expedia guest review
"The Hotelier was very rude to me."
I lost my creadit card. So I couldnt check in. In the process their manner was overbearing and arrogant. There was very unkind. I’m certainly never going there againGenuine Expedia guest review
"yes and no"
if you stay longer in Calgary and do some shopping, it is good. do forget they will charge you more for parking on top of the rate. it will be more money than just see the room rate. if you only stay one night and next day back on road, do not pick this hotel. you will spend too much time to back on your trip.Genuine Expedia guest review
"Hotel is close to China town."
Everything should be perfect except the contraction right at the front of the hotel is inconvenience for the customer to drop off or pick up guest at the front of the hotel, also the steam room is very slow to heat up and is much better to have a hot tub right by the pool.Genuine Expedia guest review
"Great location, small rooms."
Very helpful staff and in a good location in downtown Calgary. Our biggest issue was the size of the room. Two double beds but no sitting area and we could barely walk between the desk and the end of the bed. Tiny bathroom as well. Hotel was generous with the bottled water, which was nice during the warm weather. The lobby was a bit small as well but […] pitchers of fruit-laced ice water was a lovely touch. Staff were very helpful. Disadvantage was having to pay for parking. Read moreGenuine Expedia guest review
"I give the service 5 stars!"
I was very impressed with the quality of service and hotel atmosphere. The staff were friendly and very courteous, accommodating us and providing free parking for one of our vehicles and complementary breakfast for a small inconvenience. I highly recommend this hotel!Genuine Hotels.com guest review
it was very professional, clean accommodating, the bed was the best bed i have ever elept inGenuine Expedia guest review
Stayed one night. The bed is very comfortable and the room is quiet. Got complimentary wifi in the room thanks to the nice front desk lady during check-in. Parking could be cheaper. Had dinner at the Keg and breakfast at the Essence. Both downstairs by the lobby. No swimming pool.Genuine Hotels.com guest review
Everything was great! The staff were extremely helpful. We had been camping the week before and the staff were more than happy to store ALL of our equipment (tent, bikes, golf clubs, bins, etc., etc.) during our stay. They were all very friendly, helpful and courteous. We also needed a cot for an unexpected guest and they were delighted to provide us […] with one within minutes. We would defintely stay again!!! Read moreGenuine Expedia guest review
"Wonderful smelling hotel"
If you are one of those individuals who is greatly impacted by smell, then you will love the Westin Calgary. As soon as you walk into the hotel, you will be impressed by the wonderful smell. It would be wonderful if this smell would carry into the roomsGenuine Hotels.com guest review
"Recovering from flood in Calgary"
All is fine, especially as the parking garage had been flooded and is now operational. Some construction on street in front made entry tricky, but will pass.Genuine Expedia guest review
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