Nothing to complain about. Everyone was so very nice and hotel was very comfortable. The location was great too. I wish the gym/pool was not under construction. I was looking forward to that.Genuine Expedia guest review
Stayed one night for a date night. Very impressed with the politeness and helpfulness of the staff. Room was very clean, bed was very comfy. Already planning a return visit.Genuine Expedia guest review
"elegant and central, but cold"
room was great, central location, but cold - central heating was not working, sent someone immediately after we complained, but when we came back a little later, the room was still chilly - loved the steak restaurantGenuine Hotels.com guest review
Wonderful staff. Room a bit small but clean. Bathroom very smallGenuine Hotels.com guest review
"Great hotel in Calgary"
The hotel was designed well. The bed is comfortable.Genuine Expedia guest review
We chose the option to not have the room cleaned everyday in exchange for a cash credit for use on premises or future Starwood points. In our estimation, the five dollar daily credit did not make up for the lack of room cleaning service and we would not make that choice again. (They probably saved thirty to forty dollars a day in labor and laundry and […] we got five.) Otherwise, good hotel and no issues with the place. Read moreGenuine Hotels.com guest review
I love the Westin especially for their comfort, pillows and bed are amazing, the staff is very friendly and the hotel was stunning. We didn't get to explore much of the hotel, but the view was of downtown Calgary where we got to watch the set-up of the Stampede and free Starbucks coffee in our room. I would def stay in this hotel again :)Genuine Hotels.com guest review
Fantastic! Expensive but you get what you pay forGenuine Hotels.com guest review
Housekeeping was abysmal. This was a two night stay and the second day the room was not cleaned, the bed was made up badly and supplies were not replenished.Genuine Hotels.com guest review
"Close to downtown"
The package we booked online included free breakfast. When the bell man delivered our food he said I had to have a coupon??? I didn't have one so we ended up paying 64.00 for breakfast! I won't do that again.Genuine Hotels.com guest review
I am in the hospitality business, the employees are the best asset to that hotel. As soon as I stepped out of the taxi I felt welcomed. Friendly, informative & very personable. The KEG is a gold mind lunch happy hour or dinner. If you lucky you get to be taken care of by Tony or Briana you will not be disappointed (everyone was good this two are EXCEPTIONAL). […] If you thinking about staying at this hotel think NIKE “just do it”. Thank you everyone for a great stay! Read moreGenuine Expedia guest review
Nice that hotel is connected to Plus 15 (Skyway) system.Genuine Expedia guest review
Exactly what the business traveler wants.Genuine Hotels.com guest review
"Ask for a room away from the elevators!!"
Very noisy!! Our room was just outside of the main elevators, and the noise traffic was awful. Overall, this is probably a good hotel. There should have been better noise control for a hotel of this price range.Genuine Expedia guest review
"Pleasant stay. Minus delayed baggage incident."
Great location in downtown. Close to many good restaurants and shopping. Beautiful hotel. Comfortable room. Clean. Access to +15 walkway system. Check-in was efficient. I was told wi-fi was free to me as a thank you for staying during the holiday season. When I logged on, I was asked to pay for access, which I didn't mind paying for, but it was annoying […] to be given false information. I went for the green option (I can't remember the name of the program), which means housekeeping doesn't clean your room every day in exchange for a voucher to use at the restaurant/bar/coffee shop. I thought this was an excellent idea as I don't like knowing people have access to my room/belongings and it is wasteful to use fresh towels every day. There were 2 bottled waters in my room, which were complimentary. I thought that was a nice touch. The room itself was very clean and comfortable. My only complaint is that the bed was too comfortable.. I didn't want to get out of it in the morning! The concierge made excellent dinner suggestions, and found a sporting goods store I needed to go to one evening. He even called the store to make sure they were open late enough so I would make it there in a cab by the time they closed. My luggage was delayed, so I didn't have any toiletries with me. I called housekeeping and they brought up a toothbrush and toothpaste for me. When my luggage was delivered by the airline, it was an obscene hour of the night. The staff did not notify me, presumably because they did not want to wake me. That is understandable, but nobody left me a message or note to tell me the hotel had my luggage in their custody. I had to call the airline to find out where my bag was, and I was shocked to learn that they had already delivered it. My situation was unique because there was a lapse in communication on the part of the airline AND on the part of the hotel. I called the hotel to confirm they had my bag, and they delivered it to my room while I was at work. I unde Read moreGenuine Hotels.com guest review
Security patrols stairwells at night and the door slams at 230 in the morning and shakes the bed side wall !!! Wakes you up abruptly Room was very hot when we arrived and with no A/C available so baked all night with the down bed comforters !There remedy was to open the windows in noisy downtown so was not impressed at all.Genuine Hotels.com guest review
Excellent serviceGenuine Hotels.com guest review
"Great Stay - Great Service -"
Business Trip - Enjoyed the hotel and the white tea scent in the entrance way. The fitness center is in one of the two towers so make sure you ask to be in the correct tower. Otherwise you have to walk across the lobby or the basement to get to the other set of elevators. Not bad on the way there but not as comfortable following a workout.Genuine Hotels.com guest review
"Our best all round hotel stay for 2014."
From the moment we drove up to the hotel until we departed we felt we were given VIP service. The staff were curtious, helpful and friendly. The room was hotel chigue with its taseful decor and it was so clean the bathroom sparkled. Everything was provided that one would need to relax and enjoy the stay. The location was great with a number of resturants, […] shopping and entertainment within walking distance. The Westin has become our #1 place to stay any time we are back in Calgary. Read moreGenuine Hotels.com guest review
"Not a Getaway Hotel"
Westin has remodel to marble entrance and lobby, cold and unwelcoming. The room - one king size bed, was very small. Bathroom was tight, had to walk side ways to get into the shower passed the toilet. Shower was very small with a half glass partition, water ends up out of the shower on the floor, shower head/pressure was nice. Was not impressed how […] to get to the fitness/pool. Come down an elevator into the lobby back around to the business section, take another elevator to the 20th floor. Not practical whatsoever! Read moreGenuine Hotels.com guest review
"one of the best!"
perfect location, super friendly staff and serviceGenuine Hotels.com guest review
"Clean, modern hotel right at the heart of Calgary."
Absolutey loved my stay. Valet parking was perfect for the crowded downtown parking. The hotel was very clean and modern, with quick access to the C-train. Staff was friendly and efficient. The Starbucks in the lobby was great for the morning!Genuine Hotels.com guest review
It was nice and pleasant. The bed was amazingly comfortable!Genuine Hotels.com guest review
"great place, but"
Good, but. No complementary break fast because I didn't stay in the business tower.. What the heck!Genuine Hotels.com guest review
酒店員工服務熱情，房間整潔，位於市中心很方便，因假期店舖很早休息，但房價比平日便宜很多，整體滿意。Genuine Hotels.com guest review
great location and hotel. Beds fantastic, would return when in CalgaryGenuine Hotels.com guest review
Great hotel and staff. Will definitely go back!Genuine Hotels.com guest review
"Best stay ever!"
It was an awesome, comfortable and convenient stay! We will be back! Thank you !Genuine Hotels.com guest review
Awesome!!! Will be back! :)Genuine Hotels.com guest review
We came in on our way home from 10 days of camping for a one night romantic stay for our 4th anniversary. During check in I was asked what brought us in as as soon as I mentioned our anniversary he asked how many years and wrote it down. He mentioned he would send a surprise up and that if we didn't like it please tell him and he would change it! A […] short time later we were surprised with a bottle of wine and a plate of mini desserts and a card from the front desk wishing us a wonderful day and a great stay! We felt like they really cared and paid attention to little details and everyone we came in contact with was absolutely fantastic. We will definitely go back!! Read moreGenuine Hotels.com guest review
"Always my first choice when going to Calgary!"
Very relaxing, great location and the best service!Genuine Hotels.com guest review
The pool was in another buolding next door. Didn't quite understand that but other than that ot qas petty amazing.Genuine Hotels.com guest review
"Visit to Family"
It was a very nice hotel. Nice and clean. Good customer service. I would stay again.Genuine Hotels.com guest review
Breakfast to much money for what it is.Genuine Hotels.com guest review
very convenient and comfortable to stayGenuine Hotels.com guest review
Very friendly staff, polite and helpful. Room was clean. Our puppies were greeted with beds, bowls and treats. Great location close to everything. We will definitely be back.Genuine Hotels.com guest review
"Needs a Reno"
Checked in to find a very outdated room that was extremely dirty down a long dimly lit hallway that felt like it was a scene from a bad horror movie. I did get a room change which was better but the staff handled it very poorly - no apology or offer to assist . No real sense of urgency to correct the problem and felt like it was more of an inconven […] ience. Read moreGenuine Hotels.com guest review
Great looking staff esp in the RestaurantGenuine Hotels.com guest review
"Events in Calgary"
I was in Calgary to coordinate and execute 3 events during a conference. My 5 day stay at the Westin was very enjoyable; and it was comforting to come home to my beautiful 19th floor room at the end of an event. I enjoyed using the exercise facilities during my stay, and the location of the hotel was perfect for the venues chosen for the events I organized. I […] would definitely recommend the Westin to anyone who is looking for a comfortable home away from home. Thank you Read moreGenuine Expedia guest review
"very walkable location"
good stay, no issuesGenuine Hotels.com guest review
We stayed at the Westin for one night on our way to Banff. It was awesome. I can't wait to find a reason to go back. The price was fantastic and the staff is incredibly helpful and it is very apparent that they enjoy where they work. We had a king room that was superior in cleanliness and class. I would recommend this hotel to anyone!Genuine Expedia guest review
"Standard city hotel"
The hotel was comfortable, clean and well appointed, as you'd expect - but there's nothing really to set it apart from any other big city hotel I've ever been in.Genuine Hotels.com guest review
"Blues festival weekend in downtown Calgary."
Had a nice relaxed weekend in downtown Calgary exploring the Prince's Island park and nearby restaurants and shops.Genuine Expedia guest review
The Westin in Calgary was our favourite hotel on our trip out West. We were greeted warmly and found the room clean, spacious, modern and inviting. Would love to stay there again some day.Genuine Hotels.com guest review
ComfortableGenuine Hotels.com guest review
I brought my dog and we wete both treated very wellGenuine Hotels.com guest review
Like the bar, and the keg great place to chill !!Close too everything down town, will stay here again.Genuine Expedia guest review
It was a good one and was fun because it's a family adventure. The hotel was a huge one and easy to find.Genuine Expedia guest review
"Nice hotel downtown"
The Westin Calgary is a nice hotel within walking distance of downtown and the Calgary Tower. The room was cozy. The hotel charges $28 for self parking though. You also get charged for internet unless you sign up for the membership club. We also got hit with about $25 in taxes and fees. Something to think about when you think you're getting a great […] expedia deal! Read moreGenuine Expedia guest review
"Excellent location in downtown Calgary."
Very helpful staff at check in. Met my room requests.Genuine Expedia guest review
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