Wonderful staff. Room a bit small but clean. Bathroom very smallGenuine Hotels.com guest review
"Great hotel in Calgary"
The hotel was designed well. The bed is comfortable.Genuine Expedia guest review
We chose the option to not have the room cleaned everyday in exchange for a cash credit for use on premises or future Starwood points. In our estimation, the five dollar daily credit did not make up for the lack of room cleaning service and we would not make that choice again. (They probably saved thirty to forty dollars a day in labor and laundry and […] we got five.) Otherwise, good hotel and no issues with the place. Read moreGenuine Hotels.com guest review
I love the Westin especially for their comfort, pillows and bed are amazing, the staff is very friendly and the hotel was stunning. We didn't get to explore much of the hotel, but the view was of downtown Calgary where we got to watch the set-up of the Stampede and free Starbucks coffee in our room. I would def stay in this hotel again :)Genuine Hotels.com guest review
Fantastic! Expensive but you get what you pay forGenuine Hotels.com guest review
Housekeeping was abysmal. This was a two night stay and the second day the room was not cleaned, the bed was made up badly and supplies were not replenished.Genuine Hotels.com guest review
"Close to downtown"
The package we booked online included free breakfast. When the bell man delivered our food he said I had to have a coupon??? I didn't have one so we ended up paying 64.00 for breakfast! I won't do that again.Genuine Hotels.com guest review
I am in the hospitality business, the employees are the best asset to that hotel. As soon as I stepped out of the taxi I felt welcomed. Friendly, informative & very personable. The KEG is a gold mind lunch happy hour or dinner. If you lucky you get to be taken care of by Tony or Briana you will not be disappointed (everyone was good this two are EXCEPTIONAL). […] If you thinking about staying at this hotel think NIKE “just do it”. Thank you everyone for a great stay! Read moreGenuine Expedia guest review
Nice that hotel is connected to Plus 15 (Skyway) system.Genuine Expedia guest review
Exactly what the business traveler wants.Genuine Hotels.com guest review
"Ask for a room away from the elevators!!"
Very noisy!! Our room was just outside of the main elevators, and the noise traffic was awful. Overall, this is probably a good hotel. There should have been better noise control for a hotel of this price range.Genuine Expedia guest review
"Pleasant stay. Minus delayed baggage incident."
Great location in downtown. Close to many good restaurants and shopping. Beautiful hotel. Comfortable room. Clean. Access to +15 walkway system. Check-in was efficient. I was told wi-fi was free to me as a thank you for staying during the holiday season. When I logged on, I was asked to pay for access, which I didn't mind paying for, but it was annoying […] to be given false information. I went for the green option (I can't remember the name of the program), which means housekeeping doesn't clean your room every day in exchange for a voucher to use at the restaurant/bar/coffee shop. I thought this was an excellent idea as I don't like knowing people have access to my room/belongings and it is wasteful to use fresh towels every day. There were 2 bottled waters in my room, which were complimentary. I thought that was a nice touch. The room itself was very clean and comfortable. My only complaint is that the bed was too comfortable.. I didn't want to get out of it in the morning! The concierge made excellent dinner suggestions, and found a sporting goods store I needed to go to one evening. He even called the store to make sure they were open late enough so I would make it there in a cab by the time they closed. My luggage was delayed, so I didn't have any toiletries with me. I called housekeeping and they brought up a toothbrush and toothpaste for me. When my luggage was delivered by the airline, it was an obscene hour of the night. The staff did not notify me, presumably because they did not want to wake me. That is understandable, but nobody left me a message or note to tell me the hotel had my luggage in their custody. I had to call the airline to find out where my bag was, and I was shocked to learn that they had already delivered it. My situation was unique because there was a lapse in communication on the part of the airline AND on the part of the hotel. I called the hotel to confirm they had my bag, and they delivered it to my room while I was at work. I unde Read moreGenuine Hotels.com guest review
"You are paying for location....nothing else"
The hotel is marginal at best and really not in line with most Westins I have stayed at. Unfortunately - trying to find another comparable hotel in the area is a problem...Genuine Expedia guest review
"great place, but"
Good, but. No complementary break fast because I didn't stay in the business tower.. What the heck!Genuine Hotels.com guest review
酒店員工服務熱情，房間整潔，位於市中心很方便，因假期店舖很早休息，但房價比平日便宜很多，整體滿意。Genuine Hotels.com guest review
great location and hotel. Beds fantastic, would return when in CalgaryGenuine Hotels.com guest review
Great hotel and staff. Will definitely go back!Genuine Hotels.com guest review
"Best stay ever!"
It was an awesome, comfortable and convenient stay! We will be back! Thank you !Genuine Hotels.com guest review
Awesome!!! Will be back! :)Genuine Hotels.com guest review
We came in on our way home from 10 days of camping for a one night romantic stay for our 4th anniversary. During check in I was asked what brought us in as as soon as I mentioned our anniversary he asked how many years and wrote it down. He mentioned he would send a surprise up and that if we didn't like it please tell him and he would change it! A […] short time later we were surprised with a bottle of wine and a plate of mini desserts and a card from the front desk wishing us a wonderful day and a great stay! We felt like they really cared and paid attention to little details and everyone we came in contact with was absolutely fantastic. We will definitely go back!! Read moreGenuine Hotels.com guest review
"Always my first choice when going to Calgary!"
Very relaxing, great location and the best service!Genuine Hotels.com guest review
The pool was in another buolding next door. Didn't quite understand that but other than that ot qas petty amazing.Genuine Hotels.com guest review
"Visit to Family"
It was a very nice hotel. Nice and clean. Good customer service. I would stay again.Genuine Hotels.com guest review
Breakfast to much money for what it is.Genuine Hotels.com guest review
very convenient and comfortable to stayGenuine Hotels.com guest review
Very friendly staff, polite and helpful. Room was clean. Our puppies were greeted with beds, bowls and treats. Great location close to everything. We will definitely be back.Genuine Hotels.com guest review
"Needs a Reno"
Checked in to find a very outdated room that was extremely dirty down a long dimly lit hallway that felt like it was a scene from a bad horror movie. I did get a room change which was better but the staff handled it very poorly - no apology or offer to assist . No real sense of urgency to correct the problem and felt like it was more of an inconven […] ience. Read moreGenuine Hotels.com guest review
Great looking staff esp in the RestaurantGenuine Hotels.com guest review
"very walkable location"
good stay, no issuesGenuine Hotels.com guest review
"Standard city hotel"
The hotel was comfortable, clean and well appointed, as you'd expect - but there's nothing really to set it apart from any other big city hotel I've ever been in.Genuine Hotels.com guest review
The Westin in Calgary was our favourite hotel on our trip out West. We were greeted warmly and found the room clean, spacious, modern and inviting. Would love to stay there again some day.Genuine Hotels.com guest review
ComfortableGenuine Hotels.com guest review
I brought my dog and we wete both treated very wellGenuine Hotels.com guest review
Had to pay 28 dollars for parking 3 blocks away and was never told this when bookingGenuine Hotels.com guest review
"Good nights sleep, great location"
We had a couple of concerns with water being left in the coffee maker in the room. Having know idea as to how long it had been there i was reluctant to use it. There was also no fan in the bathroom.Genuine Hotels.com guest review
"Favourite hotel in Calgary"
My favourite hotel very stayed in CalgaryGenuine Hotels.com guest review
"very happy - would stay again"
Excellent staff, excellent food, clean and comfortable room. Central downtown location. We travel with two small dogs and they were very welcome here, as always with Westin. (no nearby grass, but great riverside area 2 blocks away).Genuine Hotels.com guest review
The room i payed 160.00 CAD was on sale. Regular price is $530.00. It is just regular suite, with a bed. Nothing special.Genuine Hotels.com guest review
"Very nice hotel in downtown Calgary"
Arrived early and had no problem checking at that time.The desk clerk explained our room and all amenities.Genuine Expedia guest review
"Nice hotel, good location!"
I loved staying at this hotel. It was right downtown, which was extremely convenient for business, transportation, etc. The staff was extremely friendly and helpful and I loved my room and all it's amenities.Genuine Expedia guest review
"Very nice hotel and friendly staff"
Great experience staff was very friendly from the valet guy to the front desk staff very accommodating.Genuine Expedia guest review
My stay at the Westin was very nice. Stayed at the Westin in Calgary for 2 nights during the Stampede. Beds were comfortable, room was clean, AC was great and water pressure was great. The hotel was nice and quiet, no noticable noise from neighbours. Its bit of a walk from the stampede grounds, but close to transit. All around I'd stay there again. […] Cheers. Read moreGenuine Hotels.com guest review
"Nice hotel, close to everything."
Received unsolicited upgrade, complimentary buffet breakfast. Wonderful, comfortable bed. Fairly noisy air exchange system.Genuine Expedia guest review
I stayed at the Westin for 3 nights during the Stampede. Great location; clean comfortable rooms; pleasant staff.Over all i was very happy with our choice.Genuine Expedia guest review
"Fantastic downtown hotel!"
From the friendly door staff, to efficient reception to smiley room service waiter and cheerful housekeeping we could not fault the service here. The facilities were great and recent refurbishment really well done. Really enjoyed a quick swim in the roof top pool before we left - just the thing before a 9 hour flight. Will defininately stay again on […] return trips to Calgary. Read moreGenuine Expedia guest review
Good location. Close to the mall and bars. Staff were very friendly. Parking is expensive. Pool is open 24 hrs too which is a very good feature.Genuine Expedia guest review
"Nice hotel in the downtown"
It is a good hotel. Above average. Normal Westin types.Genuine Expedia guest review
"Close to Chinatown"
Every thing is good except the small parking lots, the small gym and the small swimming pool.Genuine Expedia guest review
"Great hotel unless you have a car"
Everything about this hotel was excellent especially with having The Keg downstairs but the valet is really slow retrieving vehicles and the cost of it is ridiculous! If it was fast then it would be worth the money. Self park was really confusing as to where they wanted us to park so we had no choice but to use valet.Genuine Hotels.com guest review
Fantastic!Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )