The Westin Cincinnati - Cincinnati

21 E 5th St, Cincinnati, OH, 45202 United States
Hotel Info: 866-539-0037
Guest rating 4.2 / 5
85% Recommend
(Neighbourhood average 3.7)
4.2 overall guest rating
Reviewed by 98 guests
Average for the neighbourhood is 3.7
"glad not to come back"
 by Ed
This is not a hotel we would ever go back to. The bathtub had soap scum in it the water pressure ...
12/08/09
39.10098, -84.51239
Hotel coordinates:

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Guest review summary

  • 4.2 Average rating: All Trip Types
  • 85% Recommended
  • 98 Reviews
  • 4.1  Hotel Service
  • 4.5  Room Comfort
  • 4.2  Hotel Condition
  • 4.5  Room Cleanliness

Average rating by Guest Trip Type

Select a trip type to see only those reviews

Trip type Number of reviews Average rating
All Trip Types (98) 4.2
Business (8) 4.1
Romance (37) 4.1
Family (10) 3.3
With Friends (16) 4.4
All Others (27) 4.5

Overview

Set in the center of downtown, the Cincinnati Westin overlooks historic Fountain Square, the venue for Oktoberfest and where locals and visitors often gather for lunch in warmer months. Ideal for business and leisure travelers, the Westin Cincinnati is situated 12 miles from the Cincinnati-Northern Kentucky Airport and two blocks from the Great American Ballpark and Paul Brown Stadium. A skywalk also connects this hotel to the Cincinnati Convention Center, Carew Tower and Tower Place Mall. This hotel is also the closest to then National Railroad Freedom Center and one block from the Aronoff Performing Arts Center. A variety of family attractions including the Children's Museum, Newport Aquarium and the Delta Queen Riverboat are within two miles of this hotel.
The Westin Cincinnati hosts a 24-hours FedEx Kinko's onsite and extensive event facilities, including 18 meeting rooms with over 27, 000 square feet of space and a Presidential Ballroom accommodating up to 1000 people. High-speed Internet access and audio-visual equipment is available in all meeting areas. Guests can unwind in the indoor pool or the WestinWORKOUT facilities. Running maps of the local area by Runner's World are also given to guests who enjoy outdoor exercise. Additional amenities include laundry/valet service, a beauty salon, a 24-hour front desk, valet parking and self parking facilities. This hotel also provides room service, two bars and one restaurant. The Albee restaurant and bar, overlooking Fountain Square, was once a 1920's movie house, and now serves traditional American cuisine, 5th and Vine Street Bar is a casual American bar offering casual fare and a pub-style atmosphere.

The Westin Cincinnati houses 450 guestrooms featuring premium bedding, designer toiletries, high-speed Internet access, multi- line telephones, coffeemakers with gourmet coffee and minibars. This hotel offers practical business solutions and relaxing amenities for a blend of travelers in a location convenient to all Cincinnati attractions.

Why book with us?

  • Hotels.com doesn't charge cancellation fees
  • We're just a phone call away: 800-2-HOTELS (800-246-8357)

Amenities

Services

  • ATM/banking
  • Breakfast available (surcharge)
  • Concierge services
  • Doorman/doorwoman
  • Express check-out
  • Fitness facilities
  • Internet access in public areas - complimentary
  • Internet access - wireless
  • Parking (surcharge)
  • Parking (valet)
  • Porter/bellhop
  • Safe-deposit box - front desk
  • Spa tub
  • Tour assistance
  • Wedding services

Business & Event

  • 24-hour front desk
  • Audio-visual equipment
  • Banquet facilities
  • Business center
  • Business services
  • Conference room(s)
  • Dry cleaning/laundry service
  • Event catering
  • Exhibit space
  • Meeting rooms (small groups)
  • Room service (24 hours)

Accessibility Features

This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.

Rooms (all rooms include)

  • Air conditioning
  • Bathrobes
  • Blackout drapes/curtains
  • Cable/satellite television channels
  • Climate control
  • Clock radio
  • Coffee/tea maker
  • Complimentary newspaper
  • Cribs (infant beds) available
  • Designer toiletries
  • Desk
  • Direct-dial phone
  • Electronic/magnetic keys
  • Electronic check-out
  • Hair dryer
  • High-speed Internet access
  • Housekeeping
  • Hypo-allergenic bedding available
  • In-room safe
  • Internet access (surcharge)
  • Iron/ironing board
  • Minibar
  • Multi-line phone
  • Non-smoking only
  • Pay movies
  • Phone
  • Pillowtop mattress
  • Premium bedding
  • Premium television channel(s)
  • Shower/tub combination
  • Signature bedding
  • Television
  • Turndown service (on request)
  • Voice mail
  • Wake-up calls
  • Wireless Internet access

General

  • Air-conditioned public areas;
  • Ballroom(s);
  • Bar/lounge;
  • Coffee shop or café;
  • Elevator/lift;
  • Gift shops or newsstand;
  • Number of floors: 17;
  • Number of rooms: 456;
  • Restaurant(s) in hotel;
  • Smoke-free property;
  • Swimming pool - indoor
Check-in time is 3 PM
Check-out time is Noon
Pets accepted

Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Dining

McCormick & Schmick's - Top-rated restaurant chain showcasing a wide array of fresh seafood. Daily "fresh sheet." Hand-mixed cocktails, happy hour menu. Lunch weekdays, dinner nightly.

Ingredients...some assembly required - Casual, cheery café serving prepared-to-order grab-and-go items. Breakfast paninis, gourmet sandwiches, brick-oven pizzas, salads, smoothies, gelato, Starbucks coffee. Seating area with complimentary wireless Internet access. Open daily from early morning till early evening.

Lobby Lounge - Cocktails, wines, beers, bar menu. "Unwind... a Westin Evening Ritual," including light refreshments (surcharge) and complimentary massage, weekday evenings.

Room service - Available 24 hours a day.

Recreation

An indoor pool with spa tub offers skyline and riverfront views. A well-equipped fitness center features cardio machines with individual flat-screen TVs.

For guests who prefer outdoor exercise, the hotel offers complimentary Runner's World maps, including 3- and 5-mile routes and local running tips.

An ice-skating rink is in the center of the Fountain Square, in view of the magnificent Tyler Davidson Fountain. Skate rentals are available. The rink is usually open from late November to early March.

The recreational activities listed below are available at the hotel or nearby; fees may apply.


  • Aerobics nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Ice skating nearby
  • Playground nearby
  • Running track/path nearby
  • Swimming on site
  • Yoga classes/instruction nearby

Area map

A short guide to Downtown Cincinnati

Cincinnati is a major sports town. The Cincinnati Reds (baseball) play at the Great American Ballpark and the Cincinnati Bengals (football) play at Paul Brown Stadium. An architecturally significant city, Carew Tower—an example of French art deco—is Cincinnati's tallest building. The Cincinnati Art Museum houses a fascinating collection of works from all over the world.

see all hotels in Downtown Cincinnati

Nearby Activities & Points of Interest

Less than 0.5 mile

  • Fountain Square - 100 yards
  • Carew Tower - 100 yards
  • Downtown Cincinnati - 100 yards
  • Duke Energy Convention Center - 400 yards
  • Scripps Center - 400 yards
  • National Underground Railroad Freedom Center - 500 yards
  • Paul Brown Stadium - 600 yards
  • Great American Ballpark - 700 yards
  • Great American Ball Park - 700 yards
  • US Bank Arena - 700 yards

3.0+ mi

  • Cincinnati Municipal - Lunken Field Airport (LUK) - 4.5 miles
  • Cincinnati - Northern Kentucky Intl. Airport (CVG) - 8.4 miles
  • Dayton Wright Brothers Airport (MGY) - 37 miles

Reviews

The Westin Cincinnati 2009.12.08
Not recommended Trip type: Family "glad not to come back"

Reviewed by a Hotels.com guest on Dec 8, 2009

This is not a hotel we would ever go back to. The bathtub had soap scum in it the water pressure in the bath and sink was low,. The people in the room next two us and down the hall screamed and slammed doors until two in the morning, it was like a frat house on our floor. We called the front desk and complained and they said they would send someone up, but still at 2 ;30 in the morning doors were still being slammed by other guest.

Overall Rating

1.0 out of value="5"
  • 1.0 Hotel Service
  • 1.0 Hotel Condition
  • 5.0 Room Comfort
  • 1.0 Room Cleanliness
The Westin Cincinnati 2009.12.06
Recommended Trip type: With Friends "Great hotel!!"

Reviewed by a Hotels.com guest on Dec 6, 2009

We only got to stay one night but we will definitely stay there again. This hotel is clean and smells GREAT! The staff is very helpful. Being downtown is really convenient.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
The Westin Cincinnati 2009.11.30
Recommended Trip type: With Friends

Reviewed by a Hotels.com guest on Nov 30, 2009

This guest did not leave a comment.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
The Westin Cincinnati 2009.11.24
Not recommended Trip type: With Friends

Reviewed by a Hotels.com guest on Nov 24, 2009

This guest did not leave a comment.

Overall Rating

3.0 out of value="5"
  • 3.0 Hotel Service
  • 3.0 Hotel Condition
  • 3.0 Room Comfort
  • 3.0 Room Cleanliness
The Westin Cincinnati 2009.11.24
Recommended Trip type: Business "Just Great"

Reviewed by Tammy of Beachwood on Nov 24, 2009

Spacious, comfy room. Lovely bathroom. Little cafe and a fedex store right in the lobby--very convenient for business. Valet was efficient and kind. The front desk/care line are a little blasé, but I didn't really need anything complicated, so that wasn't a problem. I didn't get a riverview room and the view was still just lovely.

Overall Rating

5.0 out of value="5"
  • 2.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
The Westin Cincinnati 2009.11.24
Recommended Trip type: With Friends "Parking issues"

Reviewed by Ted of Columbus on Nov 24, 2009

The rooms were nice and clean. The problem was parking. When we arrived, we were on a tight schedule, and valet was the plan. We discovered that the valet AND parking garage were filled. After driving around downtown aimlessly, I finally settled on a parking meter a few blocks from the hotel. When checking in, I obviously inquired about parking, and asked why a hotel like the Westin wouldn't have ample parking for their guests. The woman at the counter told me that they rent the garage, and couldn't guarantee parking for their guests. The rude demeanor she displayed was not a good start to our hotel stay. I ended up having to park in a garage nearly a mile from the hotel. Not good. I would not want to risk this happening again. Yes, the hotel was nice and all that, but the convenience side of it was truly awful, not to mention the snooty 21 year old girl at the counter.

Overall Rating

3.0 out of value="5"
  • 2.0 Hotel Service
  • 4.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
The Westin Cincinnati 2009.11.11
Recommended Trip type: Romance

Reviewed by a Hotels.com guest on Nov 11, 2009

This guest did not leave a comment.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
The Westin Cincinnati 2009.11.11
Recommended Trip type: All Others "Great Value and Location"

Reviewed by a Hotels.com guest on Nov 11, 2009

Pro: 1) Great value 2) Great location with fantastic French Bistro across the street. 3) Great pool and workout facility. Con: 1) Beds are comfortable but if you have a bad back they are so soft you will be in pain the next day. 2) Elevators are slow. Give yourself an extra 5 minutes just for the elvators. 3)Valet is a ripoff ($24). Better to self park($6) since the cars all end up in the same lot.

Overall Rating

5.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
The Westin Cincinnati 2009.11.04
Recommended Trip type: With Friends

Reviewed by a Hotels.com guest on Nov 4, 2009

This guest did not leave a comment.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
The Westin Cincinnati 2009.11.03
Not recommended Trip type: All Others "Utilitarian hotel"

Reviewed by a Hotels.com guest on Nov 3, 2009

The Westin is a well-known, well located hotel. The lobby and other public spaces are just fine; however, the guest floors could use some upgrading. Some of the "modern" decor is simply worn and cheap. The express checkout info I was supposed to have received never appeared. I stayed on a weekend when it appeared that there were few guests, and yet the room rate was higher than expected for what the hotel delivered. I would look elsewhere on my next trip to Cincinnati.

Overall Rating

3.0 out of value="5"
  • 4.0 Hotel Service
  • 3.0 Hotel Condition
  • 3.0 Room Comfort
  • 4.0 Room Cleanliness
The Westin Cincinnati 2009.10.06
Recommended Trip type: Business "Good room, good price"

Reviewed by a Hotels.com guest on Oct 6, 2009

This hotel was in a great location to an event we attended and was much nicer than the hotel the event was held. The atmosphere was nice and was in walking distance to nice restaurants and carriage rides.

Overall Rating

4.0 out of value="5"
  • 3.0 Hotel Service
  • 4.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
The Westin Cincinnati 2009.09.21
Recommended Trip type: Business

Reviewed by a Hotels.com guest on Sep 21, 2009

This guest did not leave a comment.

Overall Rating

4.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
The Westin Cincinnati 2009.09.15
Recommended Trip type: All Others "outstanding hotel"

Reviewed by a Hotels.com guest on Sep 15, 2009

was in town for football game e-z walk to game close to other hotels that friends stayed in staff was very accomidating e-z ck out great value

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
The Westin Cincinnati 2009.09.11
Not recommended Trip type: Family "Overcrowded and security issues"

Reviewed by a Hotels.com guest on Sep 11, 2009

Our Labor Day weekend stay was not pleasant.Elevators took forever (only 3 for 17 floors) Drunk outside our door for 3 hrs in the middle of the night(not even a guest at the hotel). My daughter had to drag her 2 bags out of the taxi..no valet.Disappointing

Overall Rating

2.0 out of value="5"
  • 3.0 Hotel Service
  • 2.0 Hotel Condition
  • 2.0 Room Comfort
  • 4.0 Room Cleanliness
The Westin Cincinnati 2009.09.10
Recommended Trip type: Romance

Reviewed by a Hotels.com guest on Sep 10, 2009

This guest did not leave a comment.

Overall Rating

4.0 out of value="5"
  • 3.0 Hotel Service
  • 4.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
The Westin Cincinnati 2009.09.10
Recommended Trip type: All Others

Reviewed by a Hotels.com guest on Sep 10, 2009

This guest did not leave a comment.

Overall Rating

4.0 out of value="5"
  • 3.0 Hotel Service
  • 4.0 Hotel Condition
  • 5.0 Room Comfort
  • 4.0 Room Cleanliness
The Westin Cincinnati 2009.09.02
Recommended Trip type: With Friends

Reviewed by a Hotels.com guest on Sep 2, 2009

This guest did not leave a comment.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
The Westin Cincinnati 2009.09.01
Recommended Trip type: With Friends "Great Accomodations"

Reviewed by Doug of Paducah on Sep 1, 2009

The Westin is a great place to stay for sporting events in downtown Cincinnati. Me and 3 other guests were in town for a couple Reds games and the location was perfect. I will stay there again for sure.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
The Westin Cincinnati 2009.08.19
Recommended Trip type: Family "Great Place To Stay"

Reviewed by Missi of McNealy on Aug 19, 2009

Great location, within walking distance to many restaurants and the ballpark. Nice rooms and very clean.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
The Westin Cincinnati 2009.08.19
Recommended Trip type: With Friends "Room Type Overbooked"

Reviewed by a Hotels.com guest on Aug 19, 2009

We reserved 2 double beds. When we checked in only King beds were available. They compensated with giving us 1/2 of a suite with two roll away beds, free breakfast and free parking. When we book in advance we expect what we reserve is guaranteed.

Overall Rating

4.0 out of value="5"
  • 5.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
The Westin Cincinnati 2009.08.18
Recommended Trip type: Family

Reviewed by a Hotels.com guest on Aug 18, 2009

This guest did not leave a comment.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
The Westin Cincinnati 2009.08.12
Not recommended Trip type: Romance "Great Location; Heavenly Bed and Bath, no so good"

Reviewed by Alex of Cincinnati on Aug 12, 2009

The Westin definitely sells itself as your hotel to pick with their signature Heavenly Bed® and Heavenly Bath® accommodations. Well, the shower was just a dual head shower and nothing special since the shower heads are both on the same side. I was not impressed. More importantly, the bed we slept in was far from heavenly. The pillows were lumpy, and when I say lumpy think of it like someone shredded foam chunks and stuffed them into a pillow. This was disappointing. If you're looking for a hotel on fountain square, near Cincinnati’s business district, this is as close as you'll get. But for the price, the comfort was seriously lacking. I'd say I've slept better nights in a Holiday Inn.

Overall Rating

2.0 out of value="5"
  • 5.0 Hotel Service
  • 4.0 Hotel Condition
  • 1.0 Room Comfort
  • 5.0 Room Cleanliness
The Westin Cincinnati 2009.08.03
Recommended Trip type: With Friends "Great Service..."

Reviewed by a Hotels.com guest on Aug 3, 2009

We stayed at this hotel during our recent trip to see family in Cincinnati. It was very convenient to the Reds stadium so after we went to a game and a few bars there we were able to walk back to the hotel. There was an issue with the charges but once I discovered this problem the lady up front took care of it immediately. She was alone up front and tried to find help but couldn't. However, she did what she could and was able to fix the problem and still get to the other customers in line in a timely manner.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
The Westin Cincinnati 2009.07.28
Recommended Trip type: With Friends "Great rooms and beds"

Reviewed by a Hotels.com guest on Jul 28, 2009

The hotel itself was great. Great room and workout facility. Our room view was not to great because all you could see was the fire ecscape of another building bub that didn't bother me at all because the room was so nice. Parking sucks because there is no in and out parking from the garage so u have to pay about $5 each tme you leave and it is $15 overnight. Might as well do vallet. Overall great hotel and location though

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
The Westin Cincinnati 2009.07.21
Not recommended Trip type: Family "Needs Improvement"

Reviewed by Patrick of Hopkinsville on Jul 21, 2009

Got there at 6Pm and the rooms "were not ready"?? Then, got home and had 2 $50 charges on our debit card that didn't belong - still working on a refund!

Overall Rating

3.0 out of value="5"
  • 2.0 Hotel Service
  • 3.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
The Westin Cincinnati 2009.06.10
Recommended Trip type: Romance

Reviewed by a Hotels.com guest on Jun 10, 2009

This guest did not leave a comment.

Overall Rating

4.0 out of value="5"
  • 5.0 Hotel Service
  • 4.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
The Westin Cincinnati 2009.06.10
Recommended Trip type: Romance "Good value for the money"

Reviewed by a Hotels.com guest on Jun 10, 2009

The hotel is in a great location, easy walking distance to a lot of things. We were in town for the Cubs/Reds series, so it was just a short walk over to the ballpark. The hotel was great, except getting an elevator when we got back from the game was difficult--mainly because there were only 3 elevators and about 40 other Cubs fans who'd just gotten back to the hotel after the game who were also waiting for an elevator. We asked the front desk if there were stairs we could take instead, but they told us that they "strongly recommend all guests use the elevators" and didn't offer up info on where the stairs were. Other than that minor inconvenience, we loved the hotel. They have the best room-darkening drapes in their rooms!

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
The Westin Cincinnati 2009.06.09
Not recommended Trip type: Family "Conveient location, but does not meet Westin expectations."

Reviewed by John of Streamwood on Jun 9, 2009

I have stayed with several Westin hotels around the country and this one did not meet expectations. The furniture in the rooms and toiletries were all the same, yet the condition of the rooms was not up to par. The heater was not working properly, the faucets were loose from the wall and sink counter top. Staff was very polite, but the condition of the hotel cancelled that out. Additionally, half of the hotel is facing other condo buildings. So, your view is of fire escapes.

Overall Rating

2.0 out of value="5"
  • 5.0 Hotel Service
  • 2.0 Hotel Condition
  • 2.0 Room Comfort
  • 3.0 Room Cleanliness
The Westin Cincinnati 2009.05.26
Recommended Trip type: Romance "cinci westin"

Reviewed by a Hotels.com guest on May 26, 2009

great location, beds are comfy but a bit small

Overall Rating

4.0 out of value="5"
  • 5.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 5.0 Room Cleanliness
The Westin Cincinnati 2009.05.20
Recommended Trip type: All Others "NICE HOTEL"

Reviewed by TERRY of BELLEFONTAINE on May 20, 2009

NICE HOTEL,CLOSE TO ATTRACTIONS,WE REALLY LIKED THE SEAFOOD RESTAURANT McORMICK& SCHMICKS JUST OUTSIDE THE HOTEL.PLENTY OF LAW ENFORCEMENT IN THE AREA, AND THEY WATCH OVER THINGS WELL!THE HOTEL DEBITED MY ACCOUNT 50.00. IAM STILL WAITING FOR THAT TO BE CREDITED BACK TO MY ACCOUNT.IS THAT LEGAL? TAKE YOUR OWN BOTTELED WATER!!

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
The Westin Cincinnati 2009.05.16
Recommended Trip type: Family "Great location"

Reviewed by a Hotels.com guest on May 16, 2009

This hotel was in a very central location in the Cincinnati downtown area. It was within walking distance of many sporting and theatre venues. There is a wide variety of restaurants located nearby. The only downside was that there didn't seem to be a late night lounge area. You could go to the bar in the McCormick and Schmick's that was part of the hotel, but that wasn't very convenient or there was a very small lobby bar, which was essentially a bar similar to what is set up for hotel events. We were looking for a late night coffee after a concert and that just wasn't available through the lobby bar, due to its limited facilities and the coffee shop was closed by then. We were disappointed by that, but otherwise our stay was excellent and the value was excellent as one of our two nights was via using a free night earned through other hotel.com stays!

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
The Westin Cincinnati 2009.05.13
Recommended Trip type: Romance "Great Hotel with Convenient Location"

Reviewed by a Hotels.com guest on May 13, 2009

The hotel location was awesome for a reasonable price. However, the bathtub drained very slowly. I would recommend the hotel very much other than that!

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 3.0 Hotel Condition
  • 5.0 Room Comfort
  • 4.0 Room Cleanliness
The Westin Cincinnati 2009.05.09
Recommended Trip type: Romance "In the heart of it all"

Reviewed by a Hotels.com guest on May 9, 2009

We live in Cincinnati and came down to the Westin for a quick getaway. The staff was helpful and friendly, the hotel is in beautiful shape , and the location puts you right in the heart of restuarants, shops, and the city center. We come down there a few times a year and always would recomend this hotel to truly experience Cincinnati on foot.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
The Westin Cincinnati 2009.05.07
Recommended Trip type: All Others "Great Hotel"

Reviewed by Noah of New York on May 7, 2009

I highly recommend this hotel if you're in Cincinnati. The staff was friendly, the room was very clean, and the location was as good as it gets. I ordered room service twice and both times the food was good and the service was prompt.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
The Westin Cincinnati 2009.05.03
Not recommended Trip type: With Friends "Nice hotel - but look out for the view"

Reviewed by a Hotels.com guest on May 3, 2009

The Westin Cincinnati was a typical Westin - nice room, comfy bed, decent service. But the backside of the hotel has some VERY nasty views (run down empty apartment building, alley), so be sure you check the view before you accept the room. I finally got the hotel to give me a better room, but it took a lot of work. I'm sure it's great for business travelers, but I was on vacation and the view, plus the fact that it's part of a larger office building, made it not optimal for vacation travelers. Elevator was incredibly slow. Rock Bottom Brewery across the plaza was great.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
The Westin Cincinnati 2009.04.08
Recommended Trip type: All Others "Gary was awesome"

Reviewed by Elsie of Ann Arbor on Apr 8, 2009

Gary worked at the concierge desk and was amazing. Rooms were clean and everyone was very nice.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
The Westin Cincinnati 2009.04.01
Not recommended Trip type: Family "Good hotel, slow service"

Reviewed by a Hotels.com guest on Apr 1, 2009

When we arrived to check in, it took nearly 20 minutes to get through the line. There was only one person working to check in guests. Every time we passed the lobby, there was a long line to check in. The bed was very comfortable, and the shower was large. The rest of the bathroom was cramped. From our room, we had a great city and river view. Use the underground city parking, it's much cheaper than the hotel valet, and the elevators from the garage take you right to the lobby.

Overall Rating

3.0 out of value="5"
  • 1.0 Hotel Service
  • 5.0 Hotel Condition
  • 4.0 Room Comfort
  • 5.0 Room Cleanliness
The Westin Cincinnati 2009.03.26
Recommended Trip type: All Others "Loved It"

Reviewed by Kare of Indianapolis on Mar 26, 2009

It was close to alot of restaurants, shopping and nightlife. Very quiet and convienient. And staff was very accomadating. I will be going back!

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
The Westin Cincinnati 2009.03.24
Recommended Trip type: Business

Reviewed by a Hotels.com guest on Mar 24, 2009

This guest did not leave a comment.

Overall Rating

4.0 out of value="5"
  • 3.0 Hotel Service
  • 3.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
The Westin Cincinnati 2009.03.12
Recommended Trip type: Business

Reviewed by a Hotels.com guest on Mar 12, 2009

This guest did not leave a comment.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
The Westin Cincinnati 2009.03.05
Recommended Trip type: Romance

Reviewed by a Hotels.com guest on Mar 5, 2009

This guest did not leave a comment.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 4.0 Room Cleanliness
The Westin Cincinnati 2009.02.20
Not recommended Trip type: Romance "Never going back"

Reviewed by a Hotels.com guest on Feb 20, 2009

The hotel was clean but when I got in my room it still had garbage in the cans.Housekeeping just barged in the room after the second knock I will never visit the Westin in Cincinnati again, now the Westin in Detroit was wonderful.

Overall Rating

3.0 out of value="5"
  • 3.0 Hotel Service
  • 3.0 Hotel Condition
  • 3.0 Room Comfort
  • 1.0 Room Cleanliness
The Westin Cincinnati 2009.02.17
Recommended Trip type: Romance "Good location"

Reviewed by a Hotels.com guest on Feb 17, 2009

If you're going to the Taft Theater or the Aronoff Center, this is the place to stay. Two block walk.

Overall Rating

5.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
The Westin Cincinnati 2009.01.21
Recommended Trip type: All Others "Probably Better for Business"

Reviewed by Michael of Toledo on Jan 21, 2009

Overall the Westin was a nice hotel, probably more so for business travelers. (Only one chair in the room, so two people could not read at the same time.) Have to say that while the desk clerk was very friendly and helpful at check-in, she was the only staff person we ever saw, other than the bellman at the curb who directed us to very inexpensive parking. Granted it was a Saturday downtown, but everything seemed deserted...other than some folks ice skating in Fountain Square. The seafood restaurant around the corner was terrific...a great meal.

Overall Rating

4.0 out of value="5"
  • 3.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
The Westin Cincinnati 2009.01.05
Recommended Trip type: Romance

Reviewed by a Hotels.com guest on Jan 5, 2009

This guest did not leave a comment.

Overall Rating

5.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
The Westin Cincinnati 2009.01.04
Recommended Trip type: Romance

Reviewed by a Hotels.com guest on Jan 4, 2009

This guest did not leave a comment.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
The Westin Cincinnati 2009.01.01
Recommended Trip type: Romance

Reviewed by a Hotels.com guest on Jan 1, 2009

This guest did not leave a comment.

Overall Rating

5.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
The Westin Cincinnati 2008.12.12
Recommended Trip type: Business "Good experience"

Reviewed by a Hotels.com guest on Dec 12, 2008

Great Hotel. Great Location. Very friendly & courteous staff.

Overall Rating

4.0 out of value="5"
  • 5.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
The Westin Cincinnati 2008.12.05
Recommended Trip type: Romance "Great Hotel"

Reviewed by a Hotels.com guest on Dec 5, 2008

Very nice contemporary hotel. We were upgraded to view of downtown Cincinnati, which had just been decorated for Christmas. Our room overlooked the ice rink. Very nice. The bed was VERY comfortable. Nice hotel for the money.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
The Westin Cincinnati 2008.12.03
Recommended Trip type: Romance "Great Location"

Reviewed by Dennis of Oxford on Dec 3, 2008

Right on Fountain Square! This is a very comfortable business hotel. My one real complaint is the high prices for everything extra, such as internet access and anything to replace the deplorable Cincinnati tap water.

Overall Rating

4.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness

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