Visited Boston with 3 teenage grandsons. Convenient to trolley stop and T and close to Fenway Park. Enjoyed the Red Sox, the Westin, and the sites, smells, sounds, and sounds of Boston.Genuine Hotels.com guest review
"Doesn't guarantee the room-type that you book"
Booked a room with two beds, as I was traveling with a professional colleague, and upon arrival at midnight after a cross-country flight, they didn't have our room available. They only offered a room with one bed, which is not what we booked, and they offered to "make it up to us" with breakfast in the morning?! I was very disappointed with their customer […] service upon check-in. I would not recommend or ever stay again at a hotel that doesn't guarantee the room-type that you secure. Read moreGenuine Hotels.com guest review
"Great Hotel for First Timer to Boston"
Best location, great service what more can we sayGenuine Hotels.com guest review
"Perfect Stop in Beantown"
The location is great for Newbury Street and to walk to Boston. It is awesome that they didn't charge extra for our small dog to stay. We arrived around 1 and didn't expect our room to be ready but they checked us in and took my cell so that they could call me when it was ready which was great. Just a tip...if you have to park your car you might want […] to go up a block to the Marriott and self park. It is a lot cheaper than the valet at the Westin. Also, we had a great nightcap and burger in the 10 lounge after the Sox game. The next morning on the elevator we met Manny Machado the 3rd baseman for the Orioles. Great Stay. Read moreGenuine Hotels.com guest review
"What a wonderful stay!"
I had a wonderful stay at the Westin Copley!! I flew in on a redeye and showed up hoping to drop off my suitcase, only to be told by the wonderful man at the front desk that he could actually get me my room that morning!! How nice to be able to drop off our stuff and freshen up! The hotel is gorgeous, as was the room and the view! The location is perfect […] for a visit to see Boston - close to Green Line and Orange Line (taking the T from the airport was worth it) although once we were there we walked everywhere. The hotel staff was amazing and helped with our every request. This hotel meets with all the requirements for my highest recommendation. Read moreGenuine Hotels.com guest review
"Perfect 4th of July!"
My friends and I were in Boston for the 4th of July. The Westin was the perfect place for our weekend. The location is right by everything....especially train stations. Everyone from Reservations/Check-in to the Baggage drop off were super nice and helpful. Our room wasn't ready when we check-in (we checked in early in the day before our check in time) […] but we were able to drop off our bags and explore the city. When we did get our room it was almost time for the fireworks over The Charles. Our room was high up and had a river view which was a perfect location for everything. We were practically eye level for the fireworks. Thank you Westin! You helped to make the this vacation unforgettable! Read moreGenuine Hotels.com guest review
"A great place to stay"
we always stay at the Copley, either the Marriott or Westin. The Westin is top rate for all purposes, including a 4am check in, a problem with some sink plumbing which was immediately fixed and all the comforts of home.Genuine Hotels.com guest review
"overnite with kids touring city and aquarium"
Pool was a hit with kids. not so big or too small. 3 to 4.5 deep in total. Beds were super comfy and linens were cozy. The ac was cold enough in july (65) that we had to turn it up a bit. Full size van won't fit in valet hotel garage but doorman gave coupon for $29/24hr self park at garage next door with no in and out, but with subway across street […] we didn't need the van. Can also walk to garage from lobby through the shopping mall. BTW on sunday, meter parking is free nearby. The elevators were a bit slow in the hotel. We will stay again. Read moreGenuine Hotels.com guest review
tiny bathroom. not a great room. staff not very service oriented.Genuine Hotels.com guest review
Close to shopping and the metro. Grocery store across the street, Fridge in room.Genuine Hotels.com guest review
"Very nice hotel -- close to T and"
Hotel is very nice, rooms are large (I was staying with my family), clean, and comfortable. Hotel service was excellent all around. Location is very convenient -- 1 block to subway station and close to shopping and restaurants. Valet parking is expensive ($51/day) and the self-park option is not much better (the $29/day rate the hotel told us was not […] honored by the garage -- it was $37) and very inconvenient, especially if you are leaving early in the morning when elevators aren't running. Read moreGenuine Hotels.com guest review
Great location. Friendly staff. Wonderful stay.Genuine Hotels.com guest review
Everything was perfect. From the moment the kids and I arrived at the hotel the staff couldn't have been more attentive. We had a fantastic room with a great view and if I called for anything they were courteous and quick to provide. The only two things I would suggest is a Disney channel on the TV and a whirpool but this didn't diminish our enjoyment […] and we will be coming back! Read moreGenuine Hotels.com guest review
great!Genuine Hotels.com guest review
"Great room with a great view"
Our room was clean, the bed was very comfortable, and the view of Boston...outstanding!Genuine Hotels.com guest review
I enjoyed my stay at the Westin Copely in Boston. It is very convenient to a supermarket (Shaw's) and other Back Bay destinations such as Boyleston and Newberry Streets for restaurants and shopping.Genuine Hotels.com guest review
Although it was a bit pricey, the stay was well worth it. I would definitely book the Westin Copley again if traveling to Boston.Genuine Hotels.com guest review
"Very nice hotel"
We found this hotel to be very nice and very comfortable. The location was good for a lot of well known Boston landmarks. Short cab ride to Fanuel Hall & Fenway.Genuine Hotels.com guest review
GREAT VIEWS OF BOSTONGenuine Hotels.com guest review
We had a wonderful experience staying at the Westin. The staff went out of their way to make sure that all of our needs were met. This was our first visit to Boston and had many questions for the Concierge. They were all friendly and knowledgeable. We will definitely stay there again.Genuine Hotels.com guest review
My daughter and I stayed there while visiting friends last weekend. Our room was very nice -- spacious enough, clean, and the beds were quite nice. My only complaint would be the very narrow escalator that gets you to the lobby. My rolling carry on bag, which is narrow, barely fit. Seems to have been poorly thought out.Genuine Hotels.com guest review
The hotel was great.. Only complaints is having to pay for WiFi.. Really ?? That's crazy & $51 dollars for parking..crazy !Genuine Hotels.com guest review
Will never return to this hotel.Genuine Hotels.com guest review
Our welcome was warm and friendly, and after my husband joined the Starwood plan, our room was upgraded to the 20th floor, which had fantastic views of the Back Bay area, and the Charles River. We would certainly return to the Hotel.Genuine Hotels.com guest review
The Westin Copley Place is perfectly located on Copley Square. The Green Line subway is one block away, and it's easy to walk downtown or to the Museum of Fine Arts. Rooms were good sized, in perfect condition, and we had great view from the 29th floor.Genuine Hotels.com guest review
"Not worth the extra $$"
While this hotel in convenient to the theater district and a short walk to Boston Common and Quincy Market, it is attached to the Prudential Center Mall and other hotels such as the Mariott and Sheraton, so you might as well stay at those, as they are about $50-$100 a night cheaper, for basically the same experience.Genuine Hotels.com guest review
"Hard to beat"
Beautiful hotel in a fantastic location. Kyle at the front desk was amazingly helpful from checking us in to our beautiful corner suite to recommendations on where to eat, drink, walk. Really don't think I'd stay anywhere else in Boston from now on.Genuine Hotels.com guest review
Great location. Bathtub for showering was slippery because of small foot area and rounded bottom and not good. Check in was VERY slow. I would stay there againGenuine Hotels.com guest review
Great hotel. My new favorite hotel in Boston.Genuine Hotels.com guest review
"Upgraded room was huge!"
As Starwood Preferred members, we were pleasantly surprised with an upgrade to a jr. suite that was huge and had a lovely view of Boston. This hotel is conveniently located near our daughter's condo and lots of shops. Even though it's a very large hotel and we usually stay in boutique properties, we were very pleased overall. We'll be back.Genuine Hotels.com guest review
"Perfect Location & View"
Stayed on 35th floor with River View - best view of the city! Super close to everything - Bolyston, Newbury Street, Prudential Center, Copley Shops, etc. And only 1 mile from Fenway Park. Staff was friendly. Room was clean. Car rental location below lobby was super convenient. Only con: breakfast buffet was a little overpriced.Genuine Hotels.com guest review
"great hotel in boston"
loved the hotel and locationGenuine Hotels.com guest review
perfectGenuine Hotels.com guest review
"better than expected!"
great staff, great location, very comfortable.Genuine Hotels.com guest review
"Nice staff everywhere"
Perfect locationGenuine Hotels.com guest review
"Top of the line"
Love this hotel, it is so nice and is connected to the prudential shopping center. Everything is awesome about this hotel.Genuine Hotels.com guest review
I travel often and I thought my weekend stay at the Westin was outstanding in all elements of travel and comfort. I would highly recommend to anyone traveling to Boston. The staff and lounges were exceptional.Genuine Hotels.com guest review
Room service needs to figure it out. Promised everything in 30, it arrived after a phone call in 60. Cold. Food would have been great if it was at least room temperature! Great location, other than room service...great place!Genuine Hotels.com guest review
"Centrally located, fabulous hotel."
The Westin Copley Place far exceeded our expectations. We were there to celebrate my sister's 50th. She received a complimentary upgrade to a suite! The beds were so comfortable. The staff were extremely helpful. I would definitely stay here again.Genuine Hotels.com guest review
"Central location, spacious rooms and nice staff"
The room and facilities were great. The location is perfect for restaurants, stores and just walking around Boston. Really appreciated the flexibility around check out time.Genuine Hotels.com guest review
Hotel was great, but noise in the hallways late at night kept me from giving it a 5 star ratingGenuine Hotels.com guest review
We had a beautiful room overlooking the Charles River. The service was welcoming and helpful.Genuine Hotels.com guest review
"Solid choice for Back Bay Stay"
Friendly staff, great locationGenuine Hotels.com guest review
Entrance very unimpressive having to use an escalator to get to the lobby. Lobby was dark and tired Check in desk understaffed. Price, value, location, room, staff all great. I would definitely recommend it for business travel more than family/leisureGenuine Hotels.com guest review
Excellent- were able to accommodate early check in- thank you so muchGenuine Hotels.com guest review
"Great downtown location"
Nice place. Well connected to area by concourses over the streets. Would stay there again. Great service but could have had a bit more info about connected concourses instead of learning the hard way.Genuine Hotels.com guest review
"Fabulous hotel, right in the perfect location"
My family had a wonderful stay at the Westin Copley Place. It was packed as it was Marathon weekend but the staff was wonderful and helpful every step of the way. Could not have asked for more. Would absolutely, positively recommend to anyone looking to stay in Back Bay.Genuine Expedia guest review
Best place for spring break with my boys. Close to Boston T and attached mall were awesome conveniences. Starbucks was a plus. Bell captain, front desk and housekeeping were superb.Genuine Expedia guest review
I was there for a short stay, but everything was great!Genuine Hotels.com guest review
The location could not be better. I have stayed at several Boston hotels and this location is my top pick Easy on and off the Mass Pike.Genuine Expedia guest review
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