"Excellent location in the heart of Boston"
We had a wonderful stay at the Westin. The bed was very comfortable, the room was spacious and very clean. We had a beautiful view from our room on the 28th floor. This was our 2nd stay at this hotel and we would definitely go back!Genuine Hotels.com guest review
"Convenient to all locations we wanted to see"
The minute we arrived we were please with the check in associate, very personable and accommodating. Room was great, view unbelievable. Great location for taking in all of the town. Concierge was very polite, helpful.Genuine Hotels.com guest review
Shower needs grab bars.Genuine Hotels.com guest review
"good location, dirty bathroom"
The bathroom was filthy, hair all over the shower wall, the bath tub was dirty and there where bobby pins, razor covers on top of the bathroom vanity from previous guestsGenuine Hotels.com guest review
Fake hollandaise and muesli instead of advertised homemade granola. Yuk.Genuine Hotels.com guest review
My family and I love the location of the hotel!Genuine Hotels.com guest review
Not impressed w/ room. I was prepared to pay for location but when I walked into the room it stunk! It was not the first impression I wanted to give my son who's first trip it was to Boston. It kind of ruin it for all. I would try another hotel next time as there are do many in the area. On a positive note the view and women who checked us in and out […] was lovely!! Read moreGenuine Hotels.com guest review
"wish we could have stayed longer"
perfect location for my son and me to stay while visiting area colleges. Ideal for proximity to Amtrak train station. the hotel was clean and comfortable with great views and great serviceGenuine Hotels.com guest review
Nice hotel in a great location of Boston. Very convenient to the shops and restaurants. Hotel personnel all very polite and helpful. Didn't like the extra charges for Wi-Fi, valet service, etc. Would prefer to just have it embedded in the price, don't nickle and dime us after we've checked in.Genuine Hotels.com guest review
"A good stay!"
I usually stayed at the Double Tree or The Hilton hotels for my travels and mostly happy with them. I decided to try out The Westin and I am very happy with them. The staff were professional, friendly, and very helpful. The hotel was in a safe and beautiful areas. Very close to many of the attractions and airport. The room was spacious, clean, and I […] loved the city/harbor view from my window. Read moreGenuine Hotels.com guest review
Our stay was very nice , the thing that was the very best were the beds OMG they were so comfortable, the best sleep we had, thank you so much it was really needed at the end of our holidays :)Genuine Hotels.com guest review
The perfect location for Boston sightseeing- yet when you are in the hotel, you feel removed from the hustle and bustle of the cityGenuine Hotels.com guest review
Outstanding. Concierge Dennis got us a great table at Capitol grilleGenuine Hotels.com guest review
great, central location. staff were warm and friendly. perfect for a business trip!Genuine Hotels.com guest review
"Great hotel in a great neighborhood"
Terrific place. We were able to walk to all the sights. No need for any kind of transportation if you have two good legs. We had a lovely room on a high floor with a fabulous view of the Charles river. Highly recommend it.Genuine Hotels.com guest review
Great location-near orange and green lines on the T. Beds were great! I would definitely stay here again!Genuine Hotels.com guest review
"Centrally located luxury"
We thoroughly enjoyed our stay. From the valets to desk, guest services. Everyone was courteous and professional. We were delighted to find we had been upgraded when we checked in. The room service was wonderful. Thank you to everyone who made our stay memorable.Genuine Hotels.com guest review
Visited Boston with 3 teenage grandsons. Convenient to trolley stop and T and close to Fenway Park. Enjoyed the Red Sox, the Westin, and the sites, smells, sounds, and sounds of Boston.Genuine Hotels.com guest review
"Doesn't guarantee the room-type that you book"
Booked a room with two beds, as I was traveling with a professional colleague, and upon arrival at midnight after a cross-country flight, they didn't have our room available. They only offered a room with one bed, which is not what we booked, and they offered to "make it up to us" with breakfast in the morning?! I was very disappointed with their customer […] service upon check-in. I would not recommend or ever stay again at a hotel that doesn't guarantee the room-type that you secure. Read moreGenuine Hotels.com guest review
"Great Hotel for First Timer to Boston"
Best location, great service what more can we sayGenuine Hotels.com guest review
"Perfect Stop in Beantown"
The location is great for Newbury Street and to walk to Boston. It is awesome that they didn't charge extra for our small dog to stay. We arrived around 1 and didn't expect our room to be ready but they checked us in and took my cell so that they could call me when it was ready which was great. Just a tip...if you have to park your car you might want […] to go up a block to the Marriott and self park. It is a lot cheaper than the valet at the Westin. Also, we had a great nightcap and burger in the 10 lounge after the Sox game. The next morning on the elevator we met Manny Machado the 3rd baseman for the Orioles. Great Stay. Read moreGenuine Hotels.com guest review
"What a wonderful stay!"
I had a wonderful stay at the Westin Copley!! I flew in on a redeye and showed up hoping to drop off my suitcase, only to be told by the wonderful man at the front desk that he could actually get me my room that morning!! How nice to be able to drop off our stuff and freshen up! The hotel is gorgeous, as was the room and the view! The location is perfect […] for a visit to see Boston - close to Green Line and Orange Line (taking the T from the airport was worth it) although once we were there we walked everywhere. The hotel staff was amazing and helped with our every request. This hotel meets with all the requirements for my highest recommendation. Read moreGenuine Hotels.com guest review
"Perfect 4th of July!"
My friends and I were in Boston for the 4th of July. The Westin was the perfect place for our weekend. The location is right by everything....especially train stations. Everyone from Reservations/Check-in to the Baggage drop off were super nice and helpful. Our room wasn't ready when we check-in (we checked in early in the day before our check in time) […] but we were able to drop off our bags and explore the city. When we did get our room it was almost time for the fireworks over The Charles. Our room was high up and had a river view which was a perfect location for everything. We were practically eye level for the fireworks. Thank you Westin! You helped to make the this vacation unforgettable! Read moreGenuine Hotels.com guest review
"A great place to stay"
we always stay at the Copley, either the Marriott or Westin. The Westin is top rate for all purposes, including a 4am check in, a problem with some sink plumbing which was immediately fixed and all the comforts of home.Genuine Hotels.com guest review
"overnite with kids touring city and aquarium"
Pool was a hit with kids. not so big or too small. 3 to 4.5 deep in total. Beds were super comfy and linens were cozy. The ac was cold enough in july (65) that we had to turn it up a bit. Full size van won't fit in valet hotel garage but doorman gave coupon for $29/24hr self park at garage next door with no in and out, but with subway across street […] we didn't need the van. Can also walk to garage from lobby through the shopping mall. BTW on sunday, meter parking is free nearby. The elevators were a bit slow in the hotel. We will stay again. Read moreGenuine Hotels.com guest review
tiny bathroom. not a great room. staff not very service oriented.Genuine Hotels.com guest review
Close to shopping and the metro. Grocery store across the street, Fridge in room.Genuine Hotels.com guest review
"Very nice hotel -- close to T and"
Hotel is very nice, rooms are large (I was staying with my family), clean, and comfortable. Hotel service was excellent all around. Location is very convenient -- 1 block to subway station and close to shopping and restaurants. Valet parking is expensive ($51/day) and the self-park option is not much better (the $29/day rate the hotel told us was not […] honored by the garage -- it was $37) and very inconvenient, especially if you are leaving early in the morning when elevators aren't running. Read moreGenuine Hotels.com guest review
Great location. Friendly staff. Wonderful stay.Genuine Hotels.com guest review
Everything was perfect. From the moment the kids and I arrived at the hotel the staff couldn't have been more attentive. We had a fantastic room with a great view and if I called for anything they were courteous and quick to provide. The only two things I would suggest is a Disney channel on the TV and a whirpool but this didn't diminish our enjoyment […] and we will be coming back! Read moreGenuine Hotels.com guest review
great!Genuine Hotels.com guest review
"Great room with a great view"
Our room was clean, the bed was very comfortable, and the view of Boston...outstanding!Genuine Hotels.com guest review
I enjoyed my stay at the Westin Copely in Boston. It is very convenient to a supermarket (Shaw's) and other Back Bay destinations such as Boyleston and Newberry Streets for restaurants and shopping.Genuine Hotels.com guest review
Although it was a bit pricey, the stay was well worth it. I would definitely book the Westin Copley again if traveling to Boston.Genuine Hotels.com guest review
"Very nice hotel"
We found this hotel to be very nice and very comfortable. The location was good for a lot of well known Boston landmarks. Short cab ride to Fanuel Hall & Fenway.Genuine Hotels.com guest review
GREAT VIEWS OF BOSTONGenuine Hotels.com guest review
We had a wonderful experience staying at the Westin. The staff went out of their way to make sure that all of our needs were met. This was our first visit to Boston and had many questions for the Concierge. They were all friendly and knowledgeable. We will definitely stay there again.Genuine Hotels.com guest review
My daughter and I stayed there while visiting friends last weekend. Our room was very nice -- spacious enough, clean, and the beds were quite nice. My only complaint would be the very narrow escalator that gets you to the lobby. My rolling carry on bag, which is narrow, barely fit. Seems to have been poorly thought out.Genuine Hotels.com guest review
The hotel was great.. Only complaints is having to pay for WiFi.. Really ?? That's crazy & $51 dollars for parking..crazy !Genuine Hotels.com guest review
Will never return to this hotel.Genuine Hotels.com guest review
Our welcome was warm and friendly, and after my husband joined the Starwood plan, our room was upgraded to the 20th floor, which had fantastic views of the Back Bay area, and the Charles River. We would certainly return to the Hotel.Genuine Hotels.com guest review
The Westin Copley Place is perfectly located on Copley Square. The Green Line subway is one block away, and it's easy to walk downtown or to the Museum of Fine Arts. Rooms were good sized, in perfect condition, and we had great view from the 29th floor.Genuine Hotels.com guest review
"Not worth the extra $$"
While this hotel in convenient to the theater district and a short walk to Boston Common and Quincy Market, it is attached to the Prudential Center Mall and other hotels such as the Mariott and Sheraton, so you might as well stay at those, as they are about $50-$100 a night cheaper, for basically the same experience.Genuine Hotels.com guest review
"Hard to beat"
Beautiful hotel in a fantastic location. Kyle at the front desk was amazingly helpful from checking us in to our beautiful corner suite to recommendations on where to eat, drink, walk. Really don't think I'd stay anywhere else in Boston from now on.Genuine Hotels.com guest review
"Large Room - No Space"
We had a wonderful, large room with the most fantastic views but there was absolutely no room to put any of our clothes. There were 3 of us and about a total of 3 very thin drawers. If you wanted to use the closet there was no light so it was really dark. Like I said the room was very large but the furniture was positioned in such an odd way that if […] you were to sit on any of the couches or chairs you could not see the tv. Only if you were on the bed could you see the tv. Just didn't make any sense to me for a hotel of this caliber. Also very long wait to check in on Friday night. Read moreGenuine Expedia guest review
"Maid ignores do not disturb."
Hotel is great, location is great. Maid staff is horrible. Walked in, with do not disturb sign on door, every day I was there.Genuine Expedia guest review
Great location. Bathtub for showering was slippery because of small foot area and rounded bottom and not good. Check in was VERY slow. I would stay there againGenuine Hotels.com guest review
"Beautiful view, very well located"
Giy at the reption area had. Alot of trouble assigning us a room,the computer kept shutting down on him, he was very nice and gave is free internet for having waited so long....Genuine Expedia guest review
Great hotel. My new favorite hotel in Boston.Genuine Hotels.com guest review
It is a really good hotel. The room is really clean and comfortable. I highly recommend this hotelGenuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )