I was in town for a convention at Hynes. Having this Westin as one of the anchors at Copley Place, adjacent to the convention center, made it an easy, convenient choice for my stay. The rooms were very nice. A general complaint I have about all hotels experiences is the TVs not having ALL channels in HD. Why is this? If you have the TV, why not the […] channels. Now, I did only spend about 90 minutes in my room that was not time spent sleeping. Read moreGenuine Hotels.com guest review
The room was perfect for my night away with two of my college friends. Loved the view of the Charles and Fenway. I thought the parking fee was high, $49 for one night for each of us.Genuine Hotels.com guest review
"easy walking distance to must see sights"
We were able to check in early and they upgrated the room very happy with our stay.Genuine Hotels.com guest review
I took my Fiancee away for the weekend. The Westin was recommended by Hotels.com. we had a Jr. Suite. It was incredible. Everything you need is right there. Excellent service all around.Genuine Hotels.com guest review
We had an amazing view from our room on the 35th floor,looking all over the city and right down on Copley Square. The room was very nice and all the people working there could not have been nicer. The only neg. was other people staying on our floor were loud and rude.Genuine Hotels.com guest review
"Great location for shopping"
Love the location of this hotel because it is walking distance to Newbury Street, Boylston Street, the T, and connected to Copley Place Mall and Shops at Pru Center (mall) - so great for shopping and dining. Lobby of hotel is very busy but front desk staff was great and bell staff was great. Rooms are very nice but the bathroom is small - only one person […] can be in the bathroom at a time. Bed and pillows are amazingly comfortable!!! Will definitely stay at this hotel again. Gave it 4 stars due to small size of bathroom. Read moreGenuine Hotels.com guest review
Rooms were modern and elegant. Staff was courteous. Location was perfect for shopping and getting to other areas of the city.Genuine Hotels.com guest review
Very good if not just a bit dated in some room fixtures. Great restaurants, lively lobby and great service. Call me picky, but two things that give me the heeby-jeebys about a hotel are a dirty phone and dirty remote control - makes me wonder about the cleanliness overall. I know, picky. While the rest of the room was very clean, these two things were […] pretty gross. Location is great - stuck in Boston during recent blizzards and could walk to T and many good restaurants. Read moreGenuine Hotels.com guest review
Arrived at 11:00 pm after a four hour drive to an accommodating staff and glass of red wine in our corner room that overlooked the city.Genuine Hotels.com guest review
The room was perfect and the service great. Room was very clean and I love a city skyline which they can definitely give you. Suited out needs perfectlyGenuine Hotels.com guest review
"Great Stay - Will be my hotel of choice now on"
Great staff, very comfortable rooms, food was delicious, bar/restaurant and gym were awesome. Also, like 2 sec walk from T stop and attached to the indoor prudential center. Great!Genuine Hotels.com guest review
"Sup par amenities."
The hotel and the room were nice and I have no complaints about the customer service but the amenities were sub par. I paid a lot for the room and I didn't even get free WiFi or breakfast. I could stay at a much cheaper hotel where, admittedly, the room is not quite as nice but at least I don't have to pay extra for WiFi and breakfast. How much time […] do you actually spend in a hotel room anyway? I don't think its worth the money when you don't get any extras. Read moreGenuine Hotels.com guest review
The staff was extremely friendly . It has a pool which was great for the kids and also went for new year's and was close to all the festivities. This hotel is located near the subway and has a mall attached so didn't have to worry about bundling the kids up. Would recommend this hotel to others and look forward to returning again when weather is nicer. […] The people of Boston were also friendly and if needed assistance were other to help. Read moreGenuine Hotels.com guest review
Liked it! Awesome view!Genuine Hotels.com guest review
"Great Downtown Boston Hotel"
Although I did stay there once before, the hotel continues to set a high standard of service, comfort and it's located in a great neighborhood. I would highly recommend it.Genuine Hotels.com guest review
No complaints... very nice hotel, clean, friendly staff, lots to do in the area. Ability to walk to the mall while staying inside is a nice bonus (we could leave coats in the room).Genuine Hotels.com guest review
"Hotel was clean & nice, but...."
We only stayed one night, but beginning at 8a.m. on the morning of our checkout, staff members knocked at our door 3 separate times. The first time, someone attempted to enter with a key card--good thing we had the latch on. The second time someone asked if we wanted more coffee (???). The third time, it was room service for the wrong room.... When […] we went to get our car, the valet drove by us & parked out on the street, so we had to go out to the street to load our belongings into the car. The hotel was clean & pretty, but the service left much to be desired.... Read moreGenuine Hotels.com guest review
"Holiday visit in Boston"
RELAXING AND HASSLE FREEGenuine Hotels.com guest review
"Excellent choice at Copley Sq"
Better than the other mid priced hotels in the areaGenuine Hotels.com guest review
Great location. close to the subway (T). indoor mall attached. Got upgraded to a River view that was amazing. Very friendly staff. I would highly recommend it.Genuine Hotels.com guest review
"It's where I always stay !"
another great visit. I shall return !Genuine Hotels.com guest review
"Perfect weekend in Boston"
Westin Boston was great as to be expected from the Westin chain! Very centrally located to great food, sights, and more!Genuine Expedia guest review
Our stay at the Westin was great. Not only was the hotel located very close to the TD bank stadium but the staff was terrific as well. Someone in our party was not feeling well when we arrived at 12. Despite check in not being til 3 the gentleman at the desk did some room maneuvering allowing us to check in early and let her rest up so she was feeling […] better by the time of the game. Will definitely be going back! Read moreGenuine Expedia guest review
We spent one night at the Westin for a holiday party. There was three of us. The room was lovely with a view of Boston. The bed was very comfortable and room was spotless. The staff was very pleasant. It was what I expected from an high end boston hotel. Directly connected by covered walkway to copley shopping. Cons: Beds are full size beds, not queens. […] They really should upgrade to queens for the price of the hotel. Also, missing some TV stations such as SyFy which I find most of the cheap hotels have. Also parking was confusing. We thought it was self-park but when we got there it was only valet. Next day a sign said self park only - never did find the parking garage entrance. Nickel and Dime policy - charge for everything on top of the price. $49 a day for parking. Bottled water in the room is $4 a bottle. Internet is $15 dollars a day. Breakfast was ok in the hotel. Omelet station was nice, but for what you had was overpriced at $26 dollars since it was mostly a basic breakfast. Read moreGenuine Expedia guest review
"Boston's Elite Mega Hotel"
The Westin Copley Place is a true gem. Besides the Lenox, this is my favorite Boston hotel. Service is impeccable. Management and staff are incredible. The hotel is immaculate. The lobby is the best in Boston...a great place to hangout. Plus it was recently renovated to pristine. The couches are comfy, chairs are stylish and enveloping. There is a […] nice shop in the lobby that sells salads and sandwiches. Just outside the lobby is a terrific Starbucks. The hotel is connected to a huge, high-end mall. It's a wonderful shopping experience. Walk out the front door and you are literally on Newbury and Boylston street within 5 minutes. There is Bar 10 restaurant and bar in the lobby. Every meal I've eaten there has been perfect. Also a few large screens to watch the Patriots, Bruins, Celtics and of course, the 2013 World Series champion Red Sox. If you choose to watch depressing losers, just ask the bartender to turn the channel to the Yankees game. As for the rooms: Fantastic! Beautiful furniture, all desired cable channels, complimentary bottled water, the most comfortable beds on the planet...and spa caliber bathrooms. As you might sense, we love the Westin Copley Place. Perfect hotel synergy. Read moreGenuine Hotels.com guest review
Overall good needs new bed linens. Rugs dirty staff very nice.Genuine Hotels.com guest review
Stayed one night on a business trip. Despite abundant check in staff, service was slow. The room was large but the heavy doors and thin walls meant that I could hear my neighbor return after 1pm *and* his very loud cell phone conversation.Genuine Expedia guest review
"Best Spot in Back Bay"
Boston winters are cold, so staying in the Westin, which is attached to the Copley Place Mall, is fabulous. Clean, spacious and well-maintained. Can't beat this spot. Close to everything and waking up on Black Friday in the mall was VERY convenient!Genuine Hotels.com guest review
"Great location and very comfortable hotel"
Location is central and close to some sights, lots of shopping, and the metro stop. Facilities were well maintained and beds were super comfortable! Check in and room service personnel were friendly and helpful. Great stay.Genuine Hotels.com guest review
"Very small bathroom. Badly lit and no exhaust"
When we checked in, the room had a layer of dust over everything. The safe was not working and when we left after 4 days, it was still not working. The bathtub drain was clogged and an engineer had to unclog it. The bathroom was small and badly lit. There was no exhaust or heat in the bathroom. The beds were wonderful. The concierge was cold and resentful […] and made her reluctance to oblige quite obvious. The front desk staff were very nice. Breakfast at the dining room was comparable to one at a cheap diner. The eggs and sausage were laden with grease. Overall very disappointing! Read moreGenuine Expedia guest review
"requests not honored, uncomfortable foam pillows"
It was ok. The beds were comfy, but small. (we had requested queen-sized). We requested down pillows and received lumpy foam pillows. Parking you car costs $49 per day + tips. Factor that into your hotels.com discount and you'll likely do better elsewhere.Genuine Hotels.com guest review
Can't say anything bad except I think you have to pay for internet connection. Otherwise excellent hotel in every way.Genuine Hotels.com guest review
Super friendly staff, excellent location. Very pleased.Genuine Hotels.com guest review
"My favorite hotel in Boston"
We have stayed at the Westin Copley about twenty times over the years. As usual, the experience was satisfying.Genuine Expedia guest review
"The best spot in Boston!"
This location is one of the best places to see Boston from. It's a beautiful hotel, close to everything. It's perfect for anyone attending a convention in the area as it's connect to most of the area hotels and meeting centers. The staff was pleasant and helpful, food was wonderful, and the room was spotless and confortable. Will definitely go back […] ! Read moreGenuine Hotels.com guest review
We had a great time. Location was perfect for shopping, sightseeing, and restaurant/bar options. Room was clean and comfortable, plenty of space for the four of us.Genuine Hotels.com guest review
The food /wine experience was a 3 and is not aligned with the rest of the hotel amenities. This would have been food in the hotel bar and breakfast restaurant. that aside, i'd stay again.Genuine Expedia guest review
"Not a great Westin"
Had a saggy bed and an unattractive room. Needs renovation.Genuine Expedia guest review
Weston was a pleasure to stay with.Genuine Hotels.com guest review
I had a wonderful trip and would recommend the Westin Copley Place to anyone. The service was excellent, location convenient, and the room was clean and comfy with a beautiful view... I truly enjoyed my stay and will return again.Genuine Hotels.com guest review
Staff was very helpful, location was great. Food and drink very pricey. Overall a pleasant stay but nothing extraordinary for the high price per night.Genuine Hotels.com guest review
"Awesome hotel room"
We had a room with an amazing view of Copley Square and the city. Excellent value, very nice hotel, excellent central locatin.Genuine Hotels.com guest review
"No free wireless"
I'm amazed that in 2013 that all hotels don't offer free wifi in all rooms. This great hotel fell flat when I was asked to pay for wifi. Why? Surely the price of hotel rooms should now include wifi as a basic amenityGenuine Expedia guest review
"Review ofmy Stay"
Excellent, room was beautiful and very comfortable. Everystore imaginable within walking distance plus plenty inside at Copley and Prudential Mall. Lounge downstairs was fun place for cocktails and dining room had a terrific Sunday Brunch.Genuine Hotels.com guest review
Beautiful, spacious, finely appointed room. Great bed, linens. Wish there were a bigger TV but otherwise really great. Location is PERFECT.Genuine Hotels.com guest review
Easy check in. easy check out. Room very nice.Genuine Expedia guest review
"Excellent hotel in a perfect location!"
Great staff, and we loved our beautiful room with a beautiful view of the city. Will definitely stay at the Westin again!Genuine Expedia guest review
clean as could be ! comfy beds and great service-Genuine Hotels.com guest review
I don't like that the bottle water has a $4.00 price charge. Don't place it in rooms if it's not free. I can go to lobby and buy a bottle cheaper from a vending machine.Genuine Expedia guest review
"Nice hotel in excellent location"
Very Nice, any inconvenientGenuine Expedia guest review
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