All hotels in Boston, Massachusetts, United States of America
1 room, 2 adults
You can collect Welcome Rewards® nights here10 Huntington Ave, Boston, MA, 02116, United States of America, ‏‎800-491-6126
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4.4 / 5Excellent

Score breakdown (from 937 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.4
  • Comfort
    4.6
  • Condition
    4.5
  • Neighborhood
    4.8
3.0 / 5Good
"Paper thin walls."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
The hotel staff was friendly, knowledge and courteous. The hotel is clean and well appointed. However, the walls are paper thin and you can hear everything in the halls and next door.
Genuine Expedia guest review
Other trip Nov 20, 2014
Mike
US
5.0 / 5Outstanding
"Excellent location. Loved the view from our room."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Thoroughly enjoyed the visit. Loved the location. Staff was very helpful. Room was wonderful.
Genuine Expedia guest review
Other trip Nov 17, 2014
R & S
US
3.0 / 5Good
"Good location - average room"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
My stay was comfortable. Good location. Room was pretty nice.
Genuine Expedia guest review
Other trip Nov 15, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice hotel close to everything you near"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
My and my girlfriend stayed over the weekend in the king suite and the weather was so bad that we stayed the whole time in the room and the bed was so comfy the view was amazing and we had no problem spending the whole time there we did not want to leave view was amazing,,,
Genuine Expedia guest review
Other trip Nov 3, 2014
jeffrey
US
4.0 / 5Excellent
"Convenient hotel linked to a mall"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
It was a rainy and windy day, but I enjoyed to stay indoor, because the hotel is connected to a mall.
Genuine Expedia guest review
Other trip Nov 2, 2014
J
US
3.0 / 5Good
"Nice Back Bay location"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Hotel was fine for a quick stay. Bathroom was small and tub did not drain properly while shhowering. Room was satisfactory but could use updating, like a nicer tv, better accessories, and better pillows. Pleanty of elevators and the location was great.
Genuine Expedia guest review
Other trip Nov 1, 2014
Steve
US
5.0 / 5Outstanding
"Convenient Weekend Spot"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I was in town for a fall weekend, and chose the Westin because it was close to Newbury Street and the Commons. I couldn't have been happier with the location and accommodations. The shuttle from the airport (provided by the MBTA) to the Copely T stop was free with a charlie card (only $5 without), which was a plus.
Genuine Hotels.com guest review
1 night trip Oct 24, 2014
Shawn
US
5.0 / 5Outstanding
"Always reliable!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Always a great place to stay:)
Genuine Hotels.com guest review
1 night trip Oct 25, 2014
D
US
5.0 / 5Outstanding
"Boston Center"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Weekend getaway could not have been better. If you love Boston, this is a great place to stay. Centrally located and has access to both indoor and outdoor city.
Genuine Hotels.com guest review
2 night romance trip Oct 23, 2014
Terry
US
3.0 / 5Good
"A slightly upscale version of Motel 6"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
This hotel has declined from its former glory. Location is still unbeatable but the allegedly revamped decor is dreary w/0 amenities such as outlets for computers & sufficient towels, or mirrors.I also object to paying $15.00 daily for internet service after paying so much. for a room. Parking was automatically added to the bill although I didn't have a car. Key card deactivated hours before your assigned checkout. Westin Hotels used to being somewhat upscale. That ship has apparently sailed.
Genuine Hotels.com guest review
1 night trip Oct 23, 2014
A Traveler
US
5.0 / 5Outstanding
"Great experience"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This was our first trip to Boston and we loved it! Came for the Head of the Charles and can't wait to come back next year!
Genuine Hotels.com guest review
2 night romance trip Oct 17, 2014
AILEEN
US
5.0 / 5Outstanding
"Great for a weekend of Opera and Museums"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Convenient to opera, ritzy shopping, great restaurants and museum of fine art.
Genuine Hotels.com guest review
1 night romance trip Oct 17, 2014
Kerry
US
4.0 / 5Excellent
"5 days in Boston"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
I stayed 5 nights at the Westin Copley for a conference recently. Overall, the stay was pleasant. The room was clean and had a great view of the river. It was kind of loud in the mornings on both Saturday and Sunday and this was before 9 am. There were doors being opened and slammed constantly and people talking in the hallway. It was partially from the housekeeping staff and partially from the guests next door. The walls were thinner than I expected. I asked for and got free wifi, which was offered through the block of rooms reserved for my conference, but the rooms had been fully booked up by the time I booked. For $385 / night, you would think wifi would be included. The Westin Green Choice program offered a $5 voucher for each day that housekeeping didn't have to change your linens. Unfortunately, they also did not make your bed or empty your trash on those days. I really didn't care that I slept in the same sheets, but it would have been nice to have housekeeping tidy up. Afterall, we are talking about a hotel with a reputation which charged $385 / night.
Genuine Expedia guest review
Other trip Oct 23, 2014
A Traveler
US
5.0 / 5Outstanding
"Great experience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Curbside service was outstanding! Check-in was efficient and check-in staff was friendly and helpful. Room was huge, clean, and quiet.
Genuine Hotels.com guest review
1 night trip Oct 17, 2014
John
US
4.0 / 5Excellent
"Great location"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Check in and check out were fast and the staff was very nice and helpfull. The location is great, Back Bay is one of my favorite areas in the city.
Genuine Expedia guest review
Other trip Oct 20, 2014
Laura
US
4.0 / 5Excellent
"Great Location!! Great Staff!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
The staff is excellent - courteous, helpful and efficient. The escalator was down as well as some of the elevators. Moving about the building was very slow.
Genuine Expedia guest review
Other trip Oct 20, 2014
Emile
US
5.0 / 5Outstanding
"Great weekend getaway"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
My husband and I came to Boston to attend parent's weekend at our older daughter's college and to watch our younger daughter row in the Head of the Charles regatta. The Westin was a perfect home base for the weekend -- it felt like a romantic weekend getaway, but we still got to see our kids! Love the late check out policy on Sunday, it allowed us to get to the regatta for the day's events, but not have to rush and leave our bags with the concierge in the morning. I do think it is great when a very efficient hotel that caters to business travelers promotes a more laid back atmosphere on the weekends, which Westin does very well.
Genuine Expedia guest review
Other trip Oct 20, 2014
Lisa
US
4.0 / 5Excellent
"Very nice experience"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
very lively in a great area full of shops, restaurants etc
Genuine Hotels.com guest review
1 night trip Oct 16, 2014
wes
US
5.0 / 5Outstanding
"Great Hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Love this hote. I called for someone to come check my A/C and they never did. Other than that great hotel!
Genuine Hotels.com guest review
1 night trip Oct 10, 2014
Paul
US
5.0 / 5Outstanding
"great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The Westin Copley is well located - attached mall and good restaurants nearby. The staff were so friendly and helpful. My only complaint would be the phone service. I had trouble calling out and my friend in Boston had great difficulty getting in touch with me. But they cleared my bill of all charges when I complained. I would stay there again.
Genuine Hotels.com guest review
5 night trip with friends Oct 3, 2014
carolyn stansel
US
5.0 / 5Outstanding
"Great choice for overnight stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Overnight stay to see show at the Garden. Easy cab ride or short walk to the T. Manager Kyle upgraded us at check-in to river view room, also gave us a great recommendation for dinner in North End. Concierge Dennis set us up with reservations on a busy Friday night. All hotel staff were friendly and helpful, room was great, beds extremely comfortable. Could use brighter lights in the bathroom. Overall a very enjoyable stay, would definitely stay here again.
Genuine Hotels.com guest review
1 night trip with friends Oct 10, 2014
A Traveler
US
5.0 / 5Outstanding
"Great hotel with Awesome location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
By far the best thing about this hotel is the location. Everything in Boston was a comfortable walk away.. MIT and Harvard, were only a 5 to10 minute train ride from the stop right across the street. Flour, a great bakery and coffee shop revered by the locals was under a 5 minute walk (great place for breakfast.) The Boston Public Library is right across the street, as well as several churches and a park where a Farmers Market was being held. Boston Common's didn't feel more than 10 to 15 minute walk (starting point of the freedom trail.) Aside from some renovation work that's being done on the entrance, the facilities are in great shape. Conveniently located restaurants, bar, and coffee shop.
Genuine Expedia guest review
Other trip Oct 13, 2014
Rafelo
US
5.0 / 5Outstanding
"Great hotel in the heart of Boston"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We arrived and were welcomed by a friendly staff. The hotel is located right by Copley place plaza and many great restaurants
Genuine Expedia guest review
Other trip Oct 12, 2014
A Traveler
US
4.0 / 5Excellent
"Great location!!!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    -
Easy walk to anything downtown. Especially loved the attached mall!!
Genuine Expedia guest review
Other trip Oct 8, 2014
alice
US
5.0 / 5Outstanding
"Great rate and awesome location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Hotel was clean, service was great and location was perfect (very central)
Genuine Hotels.com guest review
1 night business trip Oct 2, 2014
Matthew
US
4.0 / 5Excellent
"Nice hotel, close to many things"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Spent most of my time sightseeing from early morning straight through the evening so unfortunately we did not have sufficient time to utilize the hotel facility fully. We always ate outside of the hotel and wish we made time to use the gym. But staff was extra friendly and quick to provide us prompt and courteous service. The check-in associate recommended I join the free Starwood Guest Rewards, which gave us free usage of internet, plus you can earn reward points that add up and can be redeemable for free nights stay Bed was comfortable and the topper and down cover kept us cozy and warm on some chilly nights. Very comfortable hotel with a great location.
Genuine Expedia guest review
Other trip Oct 7, 2014
Lee
US
4.0 / 5Excellent
"Good hotel but pricey amenties"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The Hotel is nice and you can not beat the location. The issue is the cost of everything- parking $51 a night, wifi $15 a day, etc. etc. This would have been a great stay had it not been a serious cost factor with every decision.
Genuine Hotels.com guest review
2 night romance trip Oct 3, 2014
Crispian
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Nice hotel, great location! Very easy and a lot of shops and restaurants in the area.
Genuine Expedia guest review
Other trip Oct 6, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice hotel for a quick trip to the city."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Had a great stay. Great dinner at the restaurant Bar 10.
Genuine Expedia guest review
Other trip Oct 6, 2014
A Traveler
US
5.0 / 5Outstanding
"Best Hotel I've ever booked, Room in 32th floor"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The Hotel was very nice, nice staff and nice rooms.
Genuine Expedia guest review
Other trip Oct 6, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great location, friendly staff, nice clean rooms. Great river views, connected to lots of quality indoor (mall) shopping. Close to T (subway transit).
Genuine Expedia guest review
Other trip Oct 6, 2014
A Traveler
US
5.0 / 5Outstanding
"great hotel --great value on hotel.com"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Fabulous--modern clean very comfortable great location--usually high price---if you can get on hotel.com, a great value
Genuine Hotels.com guest review
1 night business trip Oct 2, 2014
A Traveler
US
5.0 / 5Outstanding
"Excellent Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Hotel, location, staff, particulary Juan who was most helpful, all excellent. Would definitely stay here again. The bathrobe was a nice feature, complimentary disposable slippers would have been nice.
Genuine Hotels.com guest review
1 night trip Sep 30, 2014
Carol
US
5.0 / 5Outstanding
"great family weekend"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
great stay.... gave us extras without having to ask
Genuine Hotels.com guest review
3 night family trip Sep 25, 2014
Laurie
US
4.0 / 5Excellent
"Great location but needs some upgrading."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
I reserved the junior suite. Was expecting a separate area with a sofa, tv etc. The room was larger but it was all one room. Don't understand how they picked the pillows but they were very uncomfortable.
Genuine Expedia guest review
Other trip Oct 2, 2014
mike
US
5.0 / 5Outstanding
"Perfect location for a Boston tourist."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The Westin is a perfect place to stay if you want to wander through the streets of Boston at your leisure. The location is perfect. We were visiting for a birthday, we walked everywhere with the security that we didn't have to travel far to get back to our hotel. The Westin is a beautiful hotel, the views are amazing and we were upgraded to a wonderful very comfortable room.
Genuine Expedia guest review
Other trip Sep 29, 2014
sue
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Perfectly located, nice (but huge) hotel but a little to expensive in September.
Genuine Expedia guest review
Other trip Sep 28, 2014
Andy
US
5.0 / 5Outstanding
"Awesome!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The Westin staff & location are top notch! All services were courteous, timely and exceeded my expectations. I suggest this to all! If you go to Bar 10, know that on quiet nites the staff is not very attentive.
Genuine Hotels.com guest review
5 night business trip Sep 20, 2014
A Traveler
US
5.0 / 5Outstanding
"convenient"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
excellent
Genuine Hotels.com guest review
1 night romance trip Sep 20, 2014
A Traveler
US
5.0 / 5Outstanding
"R&R in Boston"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This is a terrific hotel. You'll enjoy it most if you like contemporary décor and furnishings. Location is very convenient to shopping and restaurants, the common, Freedom Trail and the "T" to Fenway, Breakfast is great but very pricey, like all hotels in this class.
Genuine Hotels.com guest review
2 night trip Sep 14, 2014
Jack
US
5.0 / 5Outstanding
"We stay here everytime we are in Boston"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Perfect.
Genuine Hotels.com guest review
1 night trip Sep 13, 2014
Cheryl
US
1.0 / 5Poor
"Very disappointed"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
The hallways had a cigarette wrapper on the floor our entire stay. We walked past it about 11 times over a weekend. T remote on the TV is a joke. There was no way to see what TV show u were watching. You need to upgrade your cable technology. The lighting in the room was poor. The price for valet overnight parking was ridiculous. I am from manhattan, upper east side and I'm used to high prices. But that's outrageous! I won't be back at the westin Copley anytime soon or ever.
Genuine Hotels.com guest review
1 night trip Aug 16, 2014
A Traveler
US
3.0 / 5Good
"OK"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Hotel lacks good restaurant ; Miss seafood restaurant No good place for snacks or light meals
Genuine Hotels.com guest review
1 night trip Sep 7, 2014
A Traveler
US
5.0 / 5Outstanding
"Great location in great city"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was a terrific room, ideal location, very comfortable; even an inspiring view. Service was attentive. Would have loved free or cheap wi-fi, but that's not critical. Would definitely stay there again, especially for the very fair rates.
Genuine Hotels.com guest review
3 night trip Sep 3, 2014
Jack W
US
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
great place to stay, great location, great staff, great facility.
Genuine Expedia guest review
Other trip Sep 8, 2014
A Traveler
US
5.0 / 5Outstanding
"Great service views food"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Just stay u cannot go wrong
Genuine Hotels.com guest review
1 night trip Sep 2, 2014
David
US
5.0 / 5Outstanding
"Great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The Westin Copley place is just as any other Westin I have stayed at, clean and comfortable. This one has an excellent location very close to shopping and the subway. I am surprised they don't offer free wifi, but otherwise great stay
Genuine Hotels.com guest review
3 night trip Sep 3, 2014
Amy
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
There should be free internet access when staying at a nice hotel like this. I was shocked that there was an additional cost of internet. We did not use as the fee was excessive. I would consider returning for that feature. thanks
Genuine Expedia guest review
Other trip Sep 6, 2014
A Traveler
US
5.0 / 5Outstanding
"Great location and place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I went to visit Boston for a weekend and the hotel was great, clean and in an upscale neighborhood. It was close to 2 MTB that made it easy to move around Boston
Genuine Hotels.com guest review
3 night trip Aug 30, 2014
A Traveler
US
4.0 / 5Excellent
"Excellent accommodations in prime location."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Wonderful, friendly, professional staff. Immaculate rooms. Reasonable rate. Unbeatable location. Overall: fabulous.
Genuine Hotels.com guest review
1 night trip Sep 1, 2014
Anne
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews