This fabulous Grand Dame hotel has been allowed to slip into a state of shabby with its threadbare carpeting and outdated fixtures. What a shame it can't be in the same class and style of the Plaza in NYC. Really missed the Compass Rose Room and its string quartet of yesteryear, now replaced by a thoroughly forgettable restaurant. What a shame!Genuine Hotels.com guest review
great ! Amazing location it was just great! ............................................................................................Genuine Expedia guest review
"Great hotel with perfect location"
This is a great hotel with perfect location. There is a cable car that picks you up right in front of the hotel. You are minutes from all major shopping areas. Most places were only a 10 min cab ride away if we didn't want to walk or take the cable car. Cable car ride was about 10 min to Fisherman's Wharf. Also we took the Bart from the airport which […] was a 45 min ride to the hotel and only had to walk 5 blocks once we got there. The Wine tour we took picked us up right across the street ...literally we picked a great location! Hotel overall was easy, friendly, clean and comfortable. We are definitely going to stay here again! Read moreGenuine Expedia guest review
We loved everything! Because its on union square, the parking garage is around the corner and pretty crowded/hard to access. So just be prepared for that!Genuine Hotels.com guest review
"San Francisco Stay"
Great weather in San Francisco in September. Hotel food too expensive. Great location for shopping.Genuine Expedia guest review
"Beautiful hotel in the heart of San Francisco!"
My stay at the Westin St. Francis was wonderful! The hotel is beautiful! The location is right in the heart of San Francisco. The hotel staff provided excellent customer service. I would definitely stay here again!Genuine Expedia guest review
"In the heart of the city"
I love the location of this hotel very much. Right on union square where the cable cars pass. It's a very nice hotel, after all it's westin. Wonderful stay with helpful staff all over and tons of areas in the lobby to sit & use their free wifi (in lobby only). Wifi in the rooms has surcharge.Genuine Expedia guest review
Excellent location, right across Union Square, great places to eat all within walking distance. Great shopping. Room size was great, but the carpet definitely needs to be replaced or deep cleaned. It was pretty nasty looking. The patio was very nice, but it could've used some green plants to spruce it up to make it inviting. Overall, great price for […] the accommodations. Was expecting a lot better quality wise based on it being a Westin hotel. Read moreGenuine Hotels.com guest review
"Roadtrip weekend of fun! =)"
My boyfriend and I went to San Francisco for the weekend. We arrived Friday morning & left Sunday afternoon. It was a great getaway for us to spend together & get away from the heat where we live! Our weekend was full of activities & we loved that the hotel was close to everything!!!! Friday we went on a bike tour of San Francisco. We rode bikes for […] about 3 hrs, we rode them on the golden gate bridge, Sausalito, fisherman's wharf and we took a boat ride back to San Francisco! It was a workout but amazing experience!! In the night we went to a couple bars around the hotel! So much fun but the drinks and entrance fees were expensive (made me feel like i was in Vegas!) Saturday we went to the O.Co coliseum to watch the A's game! The hotel was amazingly beautiful & elegant! We loved that in order to get to your room you had to enter your room key(made us feel safe). The room was a bit small(it didnt matter because we were mostly out everyday) but very clean and comfy! Hotel staff were super friendly! Loved it! Parking, unfortunately was a bit pricy...so we did not park at the hotel, we parked across the hotel where it was like 30-40$ cheaper(saved us some money!). We did have breakfast at an amazing restaurant called Sears which is less than a block away! it was delicious! A definitely must try! Overall the hotel and location of hotel was awesome. There were many many stores to shop and a bar in every corner! Great weekend! Read moreGenuine Expedia guest review
"Amazing place to stay"
The Hotel was perfect, beautiful building and an amazing view from the 29th floor. Only down side was on every street corner there are beggars rattling their change cups and hassling you if you do not contribute. San Francisco is an amazing place and the location of this building is perfect. If you dont mind walking or grabbing the Trolley the hotel […] is within walking distance to everything you want to see. Read moreGenuine Hotels.com guest review
"Center of Everything"
The Westin is definitely the center of everything. Conveniently located at Union Square and its within walking distance to many attractions. The view from our room was extraordinary. I read many reviews about making sure you reserve a room in the newer part of the hotel and they were right. The newer part of the hotel is modern and comfy. If you are […] ever in the city, be sure to stay at the Westin and experience San Francisco. Read moreGenuine Hotels.com guest review
"right at union square"
very relaxing and beautiful inside and very clean. I would stay there againGenuine Expedia guest review
We were disappointed that the clock tower was removed. We had been there years ago, and the place has been modernized. No clock tower to meet as. I think this was a mistake, since it was a SF icon. Also, no dancing on the top floor either, its now a meeting room. The Westin chain has taken the charm out of the hotel. Its very good, just no charm an […] ymore. Read moreGenuine Expedia guest review
We had a corner room on an upper floor and the view was incredible. It was quiet, clean and comfortable. The location is perfect - you can walk to the Embarcadero or you can shop til you drop as Nordstrom's, Saks, etc. are all close by.Genuine Expedia guest review
"Great location, noisy room"
We really liked the location of this hotel as it's in a beautiful, historic building right in the heart of Union Square, however, the room was mediocre at best. We stayed there two nights and realized the second night the window was broken so we could hear EVERYTHING going on outside and were awoken multiple times throughout the night. We were even […] on an upper level floor. I would think that when you pay this much for a hotel, they could at least make sure the room is in working order and windows intact. Read moreGenuine Expedia guest review
"Not worth the price"
Paying $450 for a room, one would expect at least a free wifi but nothing like that. The hotel charges $6.25 for a bottle of water and a can of diet coke is $5.25. Not a friendly hotel. The room is really run down and would need an update. The bathroom is worn and used! I do understand the location is great but not worth the priceGenuine Expedia guest review
"Awesome location. In the heart of the city."
Loved the location. Easy access to everything. While we didn't spend a lot of time at the hotel itself, the staff and interior were first class. The room was very nice and roomy. Wish it had a usable refrigerator, as the one in the room was filled to the brim with the mini-bar items.Genuine Expedia guest review
"50 years in the Westin"
We have been staying in the westin for 50 years. It is an elegant hotel with great bones (rooms and central spaces) that needs an update in its services to keep up with the competition. The wonderful old cocktail lounge that served as a meeting place is gone, and there is nothing in its place. We wnnt to the new restaurant/bar for happy hour and the […] bartender did not know how to make an old fashioned (too much sugar, I could make a better cocktail in my room.) On top of that he and his supervisor were surly when I complained. Either bring back the old lounge or something with a buzz that will bring people in not push them out. On top of that major failure the reception service was poor (failed to explain the very nice late checkout featured on Sundays). The bathrooms need upgrading and it would be nice if there was a phone on the desk. The location is wonderful and the rooms are spacious but the hotel needs to be better run. Read moreGenuine Expedia guest review
"Hotel in Union Square"
Location location location! Walking easy to high end shops! Great restaurants in the area. Parking is expensive, don't be shocked, it was worth being so central! Will come back!Genuine Expedia guest review
"Excellent staff at the next hotel makeover"
Fantastic and attentive staff however rooms/hotel are in need of renovation. Have stayed at Westins around the world only to notice that US Westins sometimes are not as nice as the ones in Emerging Markets. The edifice on Union Square is great if you don't mind feeling like you are not at a newer Westin. The high touch and attentive staff help remind […] you that you are at Westin. Read moreGenuine Expedia guest review
Had a wonderful stay. The staff was absolutely wonderful!Genuine Hotels.com guest review
We had a wonderful time staying here! Beautiful hotel in the middle of downtown San Francisco. We upgraded to a room with a view and were so glad that we did, view of the city was amazing!Genuine Expedia guest review
"Nice Vintage Hotel"
The St Frances is a beautiful old vintage hotel in a great location. The staff is great and the rooms are as small as you'd expect in an old hotel. Recently renovated , the room's old detail have been well preserved while adding a efreshing new old with an eye towards good design. The location of. Our room however was poor. Until the hour of 10 o clock, […] a drummer on steroids hammered away at an impressive volume. After that a car alarm went off until 2 or 3. The result was interrupted sleep. Not good. Other than that this hotel is in a very desirable location with access to cable cars and walking distance to North Beach. Read moreGenuine Hotels.com guest review
"In the middle of everything"
This hotel is lovely and in the heart of everything at Union Square. It was easy to walk to a variety of restaurants, shopping, and sights. The concierge was very helpful with directions and recommending restaurants. My only disappointment was that like all large city hotels, there was no internet in the rooms, despite the cost of the rooms. We rode […] the elevators to the 31st floor during the day and then at night for the great city view as recommended by other reviewers. Read moreGenuine Hotels.com guest review
Nice hotel, friendly staff, room and bathroom were clean. Near Union Square which was great. We travelled to SF for our anniversary, liked location and price was comparable to nearby locations. King bed was comfortable. Will definitely consider return to SF and the Westin.Genuine Hotels.com guest review
"Westin St Francis August 2013"
The room was adequate. The carpets were noticeably soiled and a little creepy. My husband had a need to have a linen suit cleaned. The suit pants came back fine, but the jacked looked faded and grayish and there was a mark on the collar that was previously not there. The woodwork aroung the baseboards was a little dirty also.Genuine Expedia guest review
"One of San Francisco's classic, historic hotels."
Everything went as smooth as we could be from check-in to check-out. A great, old-fashioned hotel with all the charm we expected.Genuine Expedia guest review
Book this hotel if being close to the Union Square really matters to you. Otherwise, SF has better places such as Fisherman's Wharf and many hotels with higher value of money.Genuine Hotels.com guest review
"Historic but noisy on the 12th floor"
We stayed on the 12th floor in the original building. Walls are very thin so you can hear everything that's happening in the ajorning room. Depending on who is there, this was very annoying..Genuine Expedia guest review
"Old and dated hotel room"
I was not impressed with my hotel stay. I was staying for a business related trip. The rooms were small, out-dated, and dark. Upon arrival I had to have my room ionized for the musty, smoky smell that was overwhelming. The room was very dark which made it hard to do any work while in the actual room. I ordered room service on Tuesday night and by Thursday […] am the food was still sitting in my room, even after 2 phone calls and a visit to the front office. Finally, the walls are paper thin! I could hear every word of my neighbors conversation, their bathroom habits, and children on the other side crying all night. I would not recommend staying in this hotel. Read moreGenuine Hotels.com guest review
"'Heavenly' hotel for a first time visit to San Fra"
The amenities at the Westin are named 'heavenly' and truly were wonderful.Genuine Hotels.com guest review
"SF of old"
Was initially given room on 28th floor of the newer tower but changed to the historic part since the only elevators in newer part were glass and not appropriate to someone with fear of heights. Staff was exceptionally helpful. Front desk changed room with no problem, the concierge recommended excellent seafood place 1/2 block away and made the reservations, […] and the head of the front desk took time out of her busy day to help me with a special issue. Would definitely stay here again and again. Read moreGenuine Expedia guest review
The room was very comfortable and big compared to the other hotel we usually stay at. The beds even though we had two doubles were very nice and comfy. We got a great nights sleep. Bathroom also big and spacious. Only downside...the rug was dirty and my husband's feet were dirty after walking on it and there was duct tape all around one window. What's […] with that? Hotel staff very helpful and friendly. Will definitely stay there again Read moreGenuine Expedia guest review
If Presidents can stay there, so can my wife and I. This Grand Hotel reflects an integral piece of San Francisco history. Book early and check multiple sites ( including the hotels) to obtain the best(s) rates. If you want to be in the "heart" of Union Square you cannot get any closer. Enjoy!Genuine Expedia guest review
"Great location, Staff helpful."
We use this hotel each time I am in San Francisco.Genuine Expedia guest review
"A great place in a great location!"
My favorite place to stay in San Francisco. Enough said!Genuine Expedia guest review
We brought friends of ours, who have never been to SF before, to Sf. The fell in love with the city and it's many attractions. The restaurants were greet, North Beach Restaurant, Johnie's, the wharf restaurants and others. This is our 15th trip to SF.Genuine Expedia guest review
"Good location. Clean and easy to get in and out of"
Parking $60 per night! Overall great experience. Rooms s little bigger than most. Had Great location . Easy to walk everywhere . Trolley stop right next to. Would definitely recommend for price range.Genuine Expedia guest review
I stayed in this hotel with my family, the hotel was in the city center in the middle of all attractions. Beside the location I would say the hotel was standard nothing exceptional about it.Genuine Expedia guest review
I am very happy about the hotel. it is near everything. all at a walking distance.Genuine Hotels.com guest review
"Perfect location!! But got taken advantage of!"
The hotel was super nice with huge hallways which was very cool. But as I am a younger traveler, I think I got taken a little advantage of. While the room was very clean, it was tiny. The two of us could barely open both of our suitcases at the same time. Additionally the toilet was industrial which seemed a little cheap for the hotel. Also, the maids […] woke us up twice trying to get into the room to clean. Once at 6:15 and the other at 7:20. VERY ANNOYING! Read moreGenuine Expedia guest review
"OK hotel, but better options around!"
Business trip to SF. Good location. Very average hotel for the price! Good gymGenuine Expedia guest review
"A Favorite Hotel in San Francisco"
A classic, historic, storied hotel on Union Square with contemporary amenities. A favorite when I visit for either business or pleasure. The tower rooms are modern and well appointed while the historic landmark rooms offer old world charm but more limited contemporary amenities. I prefer a landmark room fronting on Union Square during the holidays for […] Christmas shopping excursions (open the windows to hear the cable car bells & Christmas festivities). For business, the tower rooms with full city & bay views rule. Walking distance to great shopping & Restaraunts. Hard to beat.... Read moreGenuine Hotels.com guest review
"Beautiful-Classic San Francisco Hotel"
We ended up at the Westin on a spur of the moment "vacation" and was extremely happy to be able to obtain a room at the hotel.Genuine Expedia guest review
"Very nice hotel at Union Square"
Stayed there for 4 days over the weekend. Hotel has experienced staff in all the right functions that get it done right and quick: parking valet, bellman, check-in/out, Oak room meal service, concierge, security, etc... Westin beds and pillows are the best in the industry for a great night sleep and rest in my opinion. Great to walk out the door and […] in be in the great shopping district and walking distance to many attractions, access to taxis and public transportation, and other dining options. Read moreGenuine Expedia guest review
If you want to be in the center of everything, this is a great hotel. The rooms are "traditional," which means old. However, if you are there to see San Francisco, you are not going to spend a great deal of time hanging out in your hotel room. It is easy to access numerous restaurants and attractions.Genuine Expedia guest review
the cable car stops out front, union square across the street, small old room and expensive, but nice for a old building. parking is 60/day but 35/day at union square garage across the street. we spent all our time out of the hotel so it worked for us. would probably shop around alittle next time for better ratesGenuine Hotels.com guest review
"Westin St Francis"
The room for $240 plus parking $60 was disappointing The room was Very small, bed very uncomfortable Both my husband and I woke up back aches No view at all out window First time at this Westin and not good We usually stay HyattGenuine Expedia guest review
"It was dirty and small."
Didn't enjoy stay. It was very unclean and needed a serious upgrade Also very smallGenuine Expedia guest review
"Nice hotel in the heart of Union Square"
The hotel is in the heart of union square for great shopping and restaurantsGenuine Expedia guest review
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