Very happy with the hotel. Compared to all the dumps around hollywood that are close in price, it was like a palace. Definitely staying again. Its my Go-to for LA nowGenuine Hotels.com guest review
Everything was excellent. But one area that could be approved is the pool staff on the weekends. Had to constantly get up and find someone to order something when I should be relaxing poolside. Other than that everything was perfect.Genuine Expedia guest review
"Great getaway near Beverly Hills"
My expectations were exceeded -- was expecting some delays because we got to the hotel early to check-in, however we were received with smiles and greetings. The staff were helpful with our bags, check-in, bell hop service... We even received free pastries at the Starbucks. We got a great room with a great view of the city and hills beyond. Relaxing […] on the balcony was a great treat! We left our car in valet and used taxis to get to nearby places -- it was great that there were always taxis available. We splurged on the breakfast buffet, so many food choices and they offered champagne or mimosas with our meal! We just stayed one night, but wished I had booked additional nights. Check-out was a breeze, left our bags and car for a few more hours and then returned later in the day to be sent off by the attentive staff. Read moreGenuine Expedia guest review
"Reasonable luxury Beverly Hills/Hollywood Location"
Overall stay was good. They are pet friendly with additional $100 fee for your pet to stay. The front desk lady was nice enough to adjust down to $ 30.00. I booked this hotel through Expedia unpublished and did not have a clue about the extra $ 100.00 fee. We just came from Marriott Suites and they did not charge us for the pet stay. Also parking during […] the week in $ 30.00 per night. Weekends $ 15.00 If you suffer from back pains and arthritis and you are a small woman make sure they will provide a step stool. I could hardly climb their beds. Also should have two night stands for rooms with two beds. Extra treat , they supplied a nice dog bed for my pet.Parking garage attached to hotel. Read moreGenuine Expedia guest review
all was super except the shower and restroom poolside. Its like all the old plumbing fixtures were put in there. Not in tune with hotel overall.Genuine Hotels.com guest review
"Very fine hotel,great West L.A.location."
I found the room to be extremely well appointed,quiet,restful,and comfortable.The staff was extremely helpful,courteous,and obviously,well trained and supervised.Genuine Expedia guest review
"Great pricing for this awesome hotel"
Everything about this hotel is great. Nice comfortable room, with free refrigerator and wifi usage in the room is not free but it's cheap. However there is free wifi in public areas. Great location to Hollywood, such as the Walk of Fame, etc.Genuine Expedia guest review
"Nice hotel in LA"
It is big and nice environment for people to live!Genuine Expedia guest review
"Waited in long line to check in"
Wonderful hotel of course, but checking in took way too long. I checked in at about 7:30pm on Saturday and there was a long line that did not go fast. Very busy hotel! Great location in a safe area.Genuine Hotels.com guest review
I booked this hotel for my daughter's 20th birthday. The hotel was beautiful, safe and an all around luxurious experience!Genuine Hotels.com guest review
"Worst. Experience. Ever."
Cold and uncaring staff. The week prior we stayed at a Hyatt Place and Park Hyatt and experienced fantastic service. When we got to this hotel the registration agent treated us with open contempt for having to take the time to check us in. He complained to his co-workers about the planned wedding at the hotel than he did talking with us. The room was […] drab, low ceilings, and tiny. The common areas of the hotel were nice so we were hopeful, but our room was Motel 6 borring. Not exactly the type of room for my family of four to recharge our batteries from the stress of being displaced. I called the front desk to talk with them about our needs. They said they would more us to a suite for an $150 per night. I told them their website shows the price as being only $100 more than we were currently paying. After placing us on hold again he came back and said he would give us a suite for an extra $50, but revoke our club room access. Again, I told him we needed club room access and didn't mind paying their listed price of an extra $100 for a suite with club access. He finally came back and said okay, but implied that our new room would be the worst room in the hotel. The gist of what he said was take it or leave it because they have more important things to worry about than our comfort. We left it. We went to the Beverly Hilton. There we had a fantastic stay for far less money than the Hyatt wanted. Read moreGenuine Hotels.com guest review
"Great stay at Hyatt Regency Century Plaza!"
Great location! Wonderful hotel and staff! Will definitely stay there again...Genuine Expedia guest review
Fantastic area and ease for checking in and out. The staff was great and professional. The room was clean and relaxing.Genuine Expedia guest review
"Hyatt Regency Century Plaza"
We just stayed at the Hyatt Regency for a dance competition/convention. The staff was very hospitable and helpful everywhere I went. I had already been here before, and although their rates are a bit steep in general, with the convention being onsite, I couldn't beat the convenience of staying. The room was clean with a balcony on the 6th floor. Pretty […] nice to be able to sit on the balcony and relax , while my daughter is busy with her activities. I've read about how valet parking was expensive, so I expected it. Lucky for me, they not only gave me late check out, they gave me a discounted rate for valet. They do post a sign for self parking for $15 without in and out privileges. But the convenience of having your car brought to you is worth it, if you can afford it, and hubby isn't around to help you lug your stuff around from parking. They do have a park and stay rate, as well as one with breakfast and then there is Club room. They had a decent selection of hot breakfast items. I like not having to worry about where I'm going to get something decent to eat in the morning, with my picky eaters. Century Plaza is across the street, its a little bit of a walk, but doable. They have a lot of stores and restaurants to choose from, and the decent food court if you want to eat out. I was very happy with the service. From the check in front desk guy, to the bell hops, server and valet gentlemen, it was good all around. I would stay there again. Read moreGenuine Hotels.com guest review
"Fabulous place to stay"
Our stay was terrific! The staff went out of their way to welcome us and make sure we had a good stay. The food in the restaurant was delicious - the whole experience could not have been better.Genuine Hotels.com guest review
"Hotel right next to century city mall."
Stayed there with my family. Very nice hotel. Will stay there again.Genuine Expedia guest review
"Relaxing hotel to stay in"
the hotel has fairly big rooms. the pool and poolside area was very nice, as was the lobby. it took us approximately 20 minutes to get a pair of slippers that we had ordered as room serviceGenuine Expedia guest review
Loved the rooms with balcony with view to the pool.Genuine Hotels.com guest review
"Great hotel close to Beverly Hills"
Walked out the door and walked to Rodeo dr. Very nice area!!Genuine Expedia guest review
"Hyatt Regency Century Plaza"
Customer's service was so good at this hotel there's no way for me to describe it,from the restaurant Consear front desk Bellman everything was totally excellent at this hotel. Every company that's dealing with hospitality and customer service throughout the world needs to send their employees to this hotel for training.Genuine Hotels.com guest review
"Nice hotel room cleaning . conditions good."
Front desk staff did not gave us kind. But hotel environment nice restaurant food very good. Also spa terrific.Genuine Expedia guest review
"Perfect location, spacious rooms!"
We had a great stay at the hotel. The rooms were spacious, the service was excellent. We loved the fresh flowers you could bring to your room, and the valet was always fast. Only complaint is I would have liked a softer bed. Would definitely stay here again.Genuine Hotels.com guest review
spa experience was different for each person who went at the same time.Genuine Hotels.com guest review
"Good hotel for families"
Valet, Front desk, bell person, housekeeping all very friendly & helpful.Genuine Expedia guest review
"Good but poor fitness center situation"
Good hotel, location (near Westfield mall on quiet Ave. of the Stars) but doesn't have own fitness center. Adjacent to private spa/member club. Hotel guests can use but charge is $22/day. A bummer. Also a charge for wi-fi.Genuine Hotels.com guest review
Arrived late, quick check-in, parking included in the rate I booked, left early, convenient check-out (even though in-room check out was not available).Genuine Expedia guest review
"Staff is wonderful."
We always feel well treated by the great staff at this hotel. A big drawback, however, is having to pay $20 to use the gym next door. The gym is quite snotty and not a good reflection of the hotel experience. It's also annoying to have to pay each day. Most of the other comparable hotels have wonderful gyms of their own, which I strongly prefer. Other […] than that, a really nice hotel. Read moreGenuine Expedia guest review
"Perfect location. Close to everything"
Staff were attentive in every way had a great timeGenuine Expedia guest review
"Beautiful Hotel and Environs"
This gorgeous example of excellent 1960s fine architectural design has been very well maintained and run. Nestled gracefully among more modern but thoughtfully complementary the whole area serves to respect if not feature the light, air and outdoor in environment unique to LA offering profound respect for the city's storied architectural history. It […] is at once a restful and exciting place. Read moreGenuine Expedia guest review
"A great experience!"
I have been staying at the Century Plaza for twenty years. It is a fabulous place, great staff, some of who I know from previous visits, and the location is perfect for me. The staff is gracious and very courteous. I would not stay anywhere else in Los Angeles.Genuine Hotels.com guest review
"Very pet friendly and great location"
Great hotel but wish beds were more firm. Great staffGenuine Expedia guest review
Enjoyed the service and the breakfast buffet was really good.Genuine Hotels.com guest review
"A Great Place"
We had a very pleasant experience at the Hyatt. The gentleman checking us in was sure to get us a room overlooking the beautiful pool. The grounds were well-kept and attractive. Everyone on staff was very courteous. Highly recommend.Genuine Expedia guest review
I like the hotel. It has a Starbucks and a great lobby and outside area by the pool. Staff are pleasant.Genuine Hotels.com guest review
My family and I had a fabulous stay. Wonderful location and we had a great view from our balcony. The staff are very warm and welcoming.Genuine Hotels.com guest review
We loved everything about this hotel. The pool and patio dining area gives it a resort feel..so relaxing. Great location (easy walk to the shopping center) beautiful facility, comfortable room and excellent service.Genuine Hotels.com guest review
Everything was better than expected. From the first time pulling in the drive, the valet, the doorman, the front desk staff, the bellman, the conceirge, the waiters at the restaurant, all went out of their way to make our stay the best it could possibly be. The location is great, close to Santa Monica and only a mile from Beverly Hills and all of the […] sites. The front desk did its best to get us 2 adjoining rooms. We had free valet parking which was a plus and 2 free breakfasts. The breakfast buffet is expensive, but stilll cheaper than ordering ala carte. ($6.00 for coffee, and $7.00 for OJ) I would stay here again. Read moreGenuine Hotels.com guest review
cabinets and carpets are oldGenuine Hotels.com guest review
"i am very happy"
we originally chose this place because we were going to a concert at the roxy theatre and hotels.com suggested this as a near by hotel. From the moment we pulled up to the valet the staff was very friendly and very helpful. the woman at the front desk was nice and took care of us right away. then we received a little tour of the hotel and its features […] by the bell hop before we were guided up to our room. the room was very clean and spacious. room service was great too. we only stayed one night but it was very pleasant. we slept comfortably through the night and woke up feeling great. then we really enjoyed the complimentary buffet breakfast which was tasty and flushed it down with a few morning screwdrivers. My girlfriend and I really loved our stay and cannot wait to stay here again. thank you so much to you and you amazing staff Read moreGenuine Hotels.com guest review
"Nice hotel and quiet."
Very nice hotel that was close to where we wanted to be located. Big room with double beds. Solid doors that hopefully kept the noise our two children made confined to our room. Would go back to this hotel in a heartbeat.Genuine Expedia guest review
A trip to LA can be tainted with traffic and long lines at touristy spots. Reward yourself by stay here. The Hyatt Century Plaza has an amazing location, and phenomenal amenities. Most rooms have a view of the Hollywood sign. There is ample offerings in the food and beverage arena; the most important of which may be the Starbucks to get you going in […] the morning! Read moreGenuine Hotels.com guest review
"close to mall"
It was nice that the hotel was walking distance to mall and restaurants. The bell man Angel was extremely nice. He really went out of his way to make our stay special.Genuine Hotels.com guest review
"Fancy hotel relatively close to tourist places"
I loved the hotel. It was really nice with very friendly and helpful staff. We were basically between Santa Monica beach and all the Hollywood typical touristy sites like the walk of fame and Universal studios. So very convenient, although a car is still needed to get around. The draw back, the hotel wireless did not work in the room.Genuine Hotels.com guest review
"The Best !!!"
I stay in a lot of hotels. This is the Best hotel experience that I can think of From the minute we entered Valet until we checked out. Staff was super friendly, helpful & knowledgeable . The room was spotless, spacious & quiet with a great balcony view. Super comfortable bed & great shower ( i'm all about water pressure). The Hiatt Century Plaza is […] now our "go to" hotel in L.A. Read moreGenuine Hotels.com guest review
Response by Hyatt Regency Century Plaza Thank you kindly for sharing your review of the Hyatt Regency Century Plaza hotel. We are thrilled you enjoyed your stay and that we are now considered your "go to" hotel when in the Los Angeles area. We hope to see you again soon. Sincerely, Adrienne De Vore Director of Public Relations
great staff, great hotelGenuine Hotels.com guest review
"Very nice hotel, but...."
We were there for a large family event. One of the hotel staff members at the front desk gave our room number to my in laws when they checked in after we did. Not happy at all with this, especially from such a nice hotel. Also, it was about 80-85 degrees and everyone was at the pool, but there was no service for drinks or food because it was their "off […] season." 80 degrees in L.A. on a Saturday afternoon and $250 or so a night, we should have service at the pool. Read moreGenuine Hotels.com guest review
The rooms r spacious but a bit worn out. The double Beds very comfy, just a bit tight for 4, there was ample room for 2queens though. All the Hyatts r great but hate their small beds. Hotels location was amazing, great valet service for a charge of $38 nightly. Westfield mall is like 3mins walking distance fr the Hotel. Close to everything. Wd definitely […] will stay here again when in La. Got a higher floor with pool view n balcony, nice! All in all wd recc this Hotel to anyone. Hyatt just don't be stingy on coffee, teas in yr tea making tray and shower caps sh be left in the room with amenities before arrival. Read moreGenuine Hotels.com guest review
Went to dental conference. NICE FACILITIES, blut priceyGenuine Expedia guest review
"Excellent Value for Business Travellers"
I have stayed at this hotel many times when visiting LA. It is a very reliable and good choice.Genuine Expedia guest review
Great.Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )