"Very central to all attractions (3 male travelers)"
Overall a good place to stay, the only downfall was we were told that we could have a role away bed upon booking. When we arrived we were told that it is a fire hazard to have one in our room, leaving one of us to sleep on the floor. Otherwise it was a good experience.Genuine Hotels.com guest review
Response by Hyatt Regency Century Plaza Thank you kindly for sharing your review of the Hyatt Regency Century Plaza in Los Angeles. We are happy to hear you enjoyed your visit and apologize for the inconvenience of not being able to offer a roll-away bed. We thank you for your understanding and hope to see you again soon. Sincerely, Adrienne De Vore Director of Public Relations
"Great hotel, but they nickle and dime you"
Quality of hotel and service was great. However, they will nickle and dime you for everything. Valet : 39$ , and " no convenient parking is around" . It's worth paying an extra 10$ to your room to get valet service as part of your stay. Internet 10-15$ , access to gym and spa 22$ -_- . Want a fridge in you room ? 5$, and ofcourse the room service was […] quite expensive . Otherwise, it was a great stay, courteus staff, good room service, there is evena starbucks in the lobby. Read moreGenuine Hotels.com guest review
"Comfortable in Luxury"
Our stay was very enjoyable. The staff was very warm and welcoming. Though the hotel is very large and there were two large events going on that evening within the hotel, the staff still made us feel as if we were the only ones staying there and went out of their way to make us comfortable. The pool area was magnificent and was enticing enough to want […] to stay and hide from the hustle and bustle of LA. Read moreGenuine Expedia guest review
"Nice hotel with good views"
Great wine tasting with Mondavi and great shopping nearbyGenuine Expedia guest review
lovely breakfast and bar, great room, friendly staffGenuine Hotels.com guest review
"Great hotel in great location for business travel"
I love this place. Makes my business trips to LA pleasant. Super clean, spacious rooms, quality service, even a Starbucks to start my day off right. Great value.Genuine Hotels.com guest review
The restaurant staff were excellent. Special shout out to Michael. The food on the other hand was not great. The menu leans to Asian tastes. The quality of the food itself was not enjoyed. The dining area needs updating. We enjoyed our room quality even though it faced sound stages.Genuine Hotels.com guest review
One thing bothered me during my stay. The entry door was stiff...not easily opened. This wasn't enough for me to complain or request any service on it during my stay, although the room service attendant did notice this when he delivered my dinner. One day i left the hotel at 10am and returned at about 1:30pm. I exited the elevator and proceeded to my […] room. i saw that housekeeping was still on my floor. When i reached my room, the door was ajar. I thought that housekeeping hadn't finished my room. However, when i looked in, i saw the room HAD been tended to. I believe that housekeeping didn't realize that the door hadn't completely closed after servicing my room. GOOD THING i had nothing of value in my room. Still, a little disconcerting. Read moreGenuine Expedia guest review
Response by Hyatt Regency Century Plaza Thank you for reviewing the Century Plaza and providing your feedback regarding your stay. We will be sure to address this issue with housekeeping to ensure this doesn't occur again. We thank you for your understanding and hope to see you again soon. Sincerely, Adrienne De Vore Director of Public Relations
They Hyatt Regency is a nice hotel in a good location. Unfortunately, my room was located on the side near a neighborhood bar so I could hear people talking/laughing and music until about 1 am. There there were no other major complaints. The rooms are a little dark but that seems pretty common at a lot of the major chains these days.Genuine Hotels.com guest review
"Very good for a business trip!"
I was very surprised by the hotel. My room was comfortable, housekeeping was quick to clean the room in the am. Downfall was waiting for valet, especially during an event and there was no in room menu.Genuine Hotels.com guest review
"Cknvenience of location"
It was O.K. They were pricy on parking and internet. The service was generally excellent, but I asked for a coffee maker. They brought one missing a vital part. I asked, but they never replaced it.Genuine Hotels.com guest review
Very nice hotel, good service and confortableGenuine Hotels.com guest review
"If you want to stay at a nightclub"
I flew in on Thursday night and they had music blaring from XO bar until 1:30. The same occurred the next night and when I complained I was told they would speak to the bar manager. The music was so loud I could feel the base and hear all the lyrics inside my room (5th floor). When I talked to a manager, they again said they would speak to the bar manager […] The volume never went down until the bar closed. They offered to move my room (which would have been an inconvenience at 11.30 pm) but they were booked. They comp'd my valet. And the manager offered me ear plugs ... Again I am the one paying $400/ night and have to be inconvenienced. Read moreGenuine Expedia guest review
Response by Hyatt Regency Century Plaza Thank you kindly for providing your feedback regarding your most recent visit to The Century Plaza. We cannot apologize enough for the inconvenience you encountered during your visit. We have discussed this issue with X bar's general manager to ensure that this is top of mind for future guests. We hope that you will consider our hotel again should your travels bring you to Los Angeles. Sincerely, Adrienne De Vore Director of Public Relations
This hotel is one of the best in the LA area. Very convenient location to the freeways and shopping.Genuine Hotels.com guest review
"Great location and awesome customer service!"
What a great hotel! They provided us with fresh flowers for our room upon arrival. All of the staff members are very friendly and helpful. The hotel has a comfy lobby and bar area. Make sure to visit the ballroom downstairs to see pictures of all of the US Presidents who have stayed at the hotel. Our room was very clean and nicely furnished. I would […] definitely recommend this hotel! Read moreGenuine Expedia guest review
We had a wonderful time!Genuine Hotels.com guest review
"Top of the line at a moderate price"
Excellent in every way. Will definitely return next business trip.Genuine Hotels.com guest review
"Nice place to stay"
The hotel and room were nice the only thing is that parking is expensive.Genuine Hotels.com guest review
"Great hotel, great service"
SERVICE WITH A SMILE: everyone was so delightful. Loved the heated pool. And the size of the room was exceptional. A big 5 star rating.Genuine Hotels.com guest review
"What a nice surprise great staff & stay!"
location is amazing!Genuine Expedia guest review
"Great quality of service of employees"
Very nice time. Quality of employees.Genuine Hotels.com guest review
"Great shopping spree retreat..."
This hotel was great! Our 2 chihuahuas loved the dog run area down by the pool. My wife and daughter loved the up-scale shopping mall that was within easy walking distance. We went on Thanksgiving and took in "Black Friday". It couldn't have been a more pleasant shopping spree getaway. Some con's, although minor, you have to pay extra for wi-fi, valet […] parking is $36 a night, and the bar fridge is weighted so don't pick-up that $5 water! Some tips though include, park your car at the mall for only $24 a night (still high) and you can come and go at a much cheaper rate than the suggested City of LA parking behind the hotel. Also the bell captain was nice enough to send up a plug-in bar fridge for our own store bought beers and wine, free of charge. About the wi-fi, when Motel 6 offers free wi-fi, why should I have to pay extra for it at a $200 plus hotel? Someday, they'll get it. In the meantime use your cell phone as a hotspot. Overall, though a great place to stay when you're visiting LA! Read moreGenuine Hotels.com guest review
"Bevery Hills Food and Wine"
Perfect.. perfect.. perfect. Already booked my return visit.Genuine Hotels.com guest review
"LOVED THIS HOTEL"
I really loved this hotel. The grounds were amazing and the room was really great with a nice balcony. The bed was sooooo comfortable. AND best of all, they allowed pets!!!Genuine Hotels.com guest review
I think this was my 7th time to stay at Century Plaza and i am always impressed with the hotel and the hotel staff. Great hotel, great location, easy to get to west La or west hollywood and a great value.Genuine Expedia guest review
"Not as close to attractions as we thought"
After staying in hotels all around California for the past 2 weeks, all between $60 and $100 we thought we would have a splurge and stay somewhere a bit flasher as it was out honeymoon. The room was lovely I must say but for double the price a night I really don't think it worth the money. Everywhere we had stayed beforehand would provide free Wi-Fi […] ($7 a day st the Hyatt), free coffee facilites ($3-4 for a coffee at starbucks downstairs) and the mini bar was so overly stocked that we couldn't even put a bottle of water in there (plenty of water that you had to purchase in the mini bar) Nice place, but completely over priced Read moreGenuine Hotels.com guest review
Front desk staff FANTASTIC! One of the nicest Hyatts I've stayed at!Genuine Hotels.com guest review
"Excellent for access to Studios"
Excellent service and facilities! All at your fingertips and close to most amenities. Great for the studio access next door and the staff at the hotel was very friendly.Genuine Expedia guest review
"Nice older hotel with a lot of road noise/thinwall"
The amount of noise from the road traffic was disturbing and caused loss of sleep.Genuine Expedia guest review
Response by Hyatt Regency Century Plaza Thank you kindly for reviewing the Hyatt Regency Century Plaza in Los Angeles. We apologize for the noise inconvenience and hope that you will consider our hotel again when your travels bring you to LA. Sincerely, Adrienne De Vore Director of Public Relations
"Lovely hotel in West Hollywood"
I've stayed here before and I'll stay when I'm in the area again. This hotel has a great mall right across the street with an amazing food court, a few restaurants, and a grocery store. There's also a Starbucks in the lobby and a restaurant inside with great breakfasts. It's within fifteen minutes of Universal Studios and about five minutes from Rodeo […] Drive. Nice location, decently short drive for anything you'd want to see in the LA area (i.e. LACMA, The Grove, etc.). Read moreGenuine Expedia guest review
"Location perfect-walk to mall & restaurants."
Well maintained, spacious rooms BUT..like the other reviews stated, thin walls. You can hear housekeeping early in the am (it was horrible!). Had a great breakfast ...the buffet is ($32 pp), but we split the "build your own omelette" instead, got an individual bagel, 2 coffees -bill was approx $28 total. We walked 1 block by Equinox gym, walked up thru […] the outdoor mall area, founf Seasons 52, an italian restaurant, seafood restaurant...choose Rock Sugar Restaurant. Soooooo delicious!!!! Would def stay here again. But request to be on a quiet floor & specifically state that you stated there before, walls are thin & you want quitness. Read moreGenuine Hotels.com guest review
"Hyatt on Avenue of the Stars"
The stay was enjoyable. Some of the charges were in my opinion excessive. $ 150.00 for 4 people at the breakfast buffet, $ 36/day for valet parking, $ 500 additional charged on my credit card for extras and then they charged for the extras.Genuine Hotels.com guest review
Response by Hyatt Regency Century Plaza Thank you for reviewing the Hyatt Regency Century Plaza. We appreciate you choosing our hotel while visiting Los Angeles. Our pricing for parking and food is comparable to other four star hotels in the area and we feel we provide a superior product for that cost. We hope that you will consider our hotel again and welcome your return. Sincerely, Adrienne De Vore Director of Public Relations
"Nice location and accessible to many areas"
You are paying for the location, not for the quality of the hotel.Genuine Expedia guest review
Response by Hyatt Regency Century Plaza Thank you kindly for sharing your review of the Hyatt Regency Century Plaza. We pride ourselves on providing authentic hospitality and hope that you experienced firsthand while here. We hope that you will reconsider and visit the Century Plaza again when your travels bring you to the Los Angeles area. Sincerely, Adrienne De Vore Director of Public Relations
"Wonderful place to Stay"
Great location & accommodationsGenuine Hotels.com guest review
"Great Choice in Century City Area"
Excellent hotel with a noble history. Room was clean and comfy, pool area is terrific, staff helpful. Note that the self parking is available in a city-owned facility right next to the property for those, like me, who don't favor valet pkg. There is a fancy, high end shopping mall in walking distance, other than that nowhere you can walk to unless you […] can walk very far or have biz in one of the nearby bldgs, but cabs are readily available outside the hotel for a quick trip to Rodeo Dr/BH area, and even a city bus nearby. Enormous and lovely convention rooms in the basement - Pres. Reagan gave a press conference at this hotel in 1981. This is an excellent choice when staying in Century City area. Read moreGenuine Hotels.com guest review
"It was great, location excellent, staff great!"
Just stayed one nigh, but would definitely stay there again, probably next week.Genuine Expedia guest review
"Great location, large rooms, excellent service!"
I stayed for a week Mon-Sat for business in Los Angeles. On evenings when I didn't have an appointment I found it very convenient to be able to walk across the street for the many dining options. The hotel also has a very good restaurant, Breeze, beautiful outdoor pool and Starbucks in the lobby.Genuine Expedia guest review
"Weekend Football Jaunt"
Great Time for a USC game and staying in Century City puts you minutes away from lots of fun placesGenuine Hotels.com guest review
Hotel was really nice, but rooms are extremely noisy - I will not stay again in this Hotel.Genuine Hotels.com guest review
"Excellent choice in the middle of the city"
We have just returned from a one week trip to Los Angeles. We stayed at Hyatt during the whole trip with my wife and two daugthers of 6 and 10 years old. We had a deal of a room with two beds,breakfast included for two adults, our kids were charged at half rate. We used valet and wifi service during our stay. Overall, we were highly satisfied with the […] hotel. The front desk was efficient and helpful, the valet service worked without a hitch, the personnel at the restaurant was very friendly. The neighborhood is extremely well situated to visit all kinds of attractions in LA by car. Everyhting is at a distance of more or less 10-15 minutes of drive at most. A pretty large open air mall is just accross the street; this was quite a convenience for us, especially when we wanted to have quick dinner. The hotel pool is not that large but kids still loved it anyway at the end of long an tiring days. The rooms were nice and clean, but nothing extraordinary. I would definitely stay at this hotel again at another visit to LA. It offers the quality level expected from Hyatt, not more not less. Read moreGenuine Expedia guest review
Love this place. I love the design and they've updated the interior of the lobby. Front desk folks were super friendly and efficient. Only slight negative is the lack of restaurant knowledge of Concierge. It was a challenge for him to rattle off restaurant recommendations for the area. Overall - I highly recommend the hotel and definitely will stay […] again. Read moreGenuine Hotels.com guest review
Pleasant stay, friendly helpful staff but they could use a few more people at the desk manning the phones - multiple times I called to schedule a wake-up call or ask a question and got no answer or was put on hold..Genuine Hotels.com guest review
"Great place to stay"
loved it, will come back, nice, clean, beautiful, convenient, friendly staff, near great shopping and restaurantsGenuine Expedia guest review
"Close to UCLA"
Needed medical procedure at UCLA. Hotel comfort and staff made my stay a wonderful experience. Would highly recommend this hotel.Genuine Expedia guest review
My apoointment was across the street. So the location was perfect. Amenities great.Genuine Expedia guest review
"the best thing about this hotel is location"
bery nice location close to 405 and 10, staff very nice, valet parking little slow and cost 36 dollar a day, the only problem is sounds you hear from people in the hallway any rooms above you and next roomsGenuine Expedia guest review
$22 Fee for gym use was ridiculous. Don't partner with equinox and just have a standard gym. At night I heard lots of noises from the lights or air con. Not quite sure what it was. A good thing was the convenience amenities the hotel suppose upon request.Genuine Hotels.com guest review
"Central location- comfortable stay"
I have stayed at the Century Plaza many times over the years. While I lost the ability to get a 4:00 check-out when it went from a Starwood to a Hyatt Regency, many of the same friendly staff still remain. If you have activities and/or destinations on the west side, this is the place to stay.Genuine Hotels.com guest review
"really is very Nice Hotel everything is nice"
I like the Location of the Hotel very nice Location and the Personnel of the Hotel very friendly and helpful have Starbucks inside hotel if u don't like the Breakfast of the HotelGenuine Expedia guest review
"Close to the mall"
Nice hotel, nice and very helpful staff. I really enjoyed my stay with my family the only shortfall was the fully stuffed mini freg I had to reqest an additional mini freg to store my medicins.Genuine Expedia guest review
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