As a Silver member, you get priority customer service on a dedicated phone line that’s just for you. Our specially trained agents are available 24/7.
We know that things come up and plans change. That’s why Silver members get our hassle-free travel guarantee. So if you need to move your booking or have a problem during your stay, we’ll help you make new travel plans right away, minimising any hotel charges or cancellation fees.
Don’t worry about missing out on special offers. Silver members get early access to our deals and promotions before anyone else.
To qualify for Welcome Rewards Silver, simply book and stay 10 nights or more during your current membership year.
To reach Welcome Rewards Gold, simply book and stay 30 nights or more during your current membership year.