Family-friendly hotels in Playa del Carmen, Nevada.
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"Spectacular Vacation, Spectacular Hotel"
Reviewed by a Hotels.com guest on Mar 25, 2014
I'm always worried when traveling abroad about the accommodations but when we arrived I realized I had nothing to fear! From the moment we stepped out of the shuttle van, we were treated like VIP's. The concierge, baggage guys, and front desk staff made the check-in easy and even gave us an upgrade! The rooms and grounds, including the 12 pools were immaculate! The bartenders at the various pools were friendly and very entertaining, esp Alfredo and Felix! The restaurant choices were fabulous and the buffet was great as well, with the wait staff being very attentive! The beach area is also great as well but there are a lot of vendors that occupy that space as well. There are areas to help you schedule tours as well but I would recommend using the ones on the same floor as the front desk. It was a very relaxing vacation and we would definitely go back to this resort
"Nice hotel in great location"
Reviewed by a Hotels.com guest on Mar 4, 2014
The room was small but clean. Better rooms had a balcony onto the street, which allowed for opening your window or doors for the breeze. Interior rooms have no privacy for open window curtains for breeze. Long walk up 3 flights with heavy bags. The staff were great. We loved the location, close walk to everything. Internet was slow and sometimes non-existent.
"saved my vacation"
Reviewed by a Hotels.com guest on Feb 25, 2014
I landed with a double ear infection and strep throat that developed that morning and worsened throughout my flight. The onsite doctor was efficient and knowledgeable. She saved my vacation. The resort sent out for the necessary prescriptions and had them to me within the hour. We rated overall a 4 only because the beach was narrow and crowded but we enjoyed everything else. It is safe, kid friendly, and we loved the nature around us- especially the wildlife. It is a large resort, so at times it took a while to reach different destinations, but we used this to help tire out our toddlers. We plan to return.