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Reviewed by a Hotels.com guest on Feb 26, 2013
My wife and I booked at the very last minute for a long weekend. From the moment we arrived the hotel was much more than we asked for. The cultural activities were so much fun, the food great, and the room was comfortable with stunning views. Nothing bad to say.
"Awesome Location Mediocre Room"
Reviewed by a Hotels.com guest on Feb 24, 2013
The Buenaventura is located just a few blocks from the "happenin" Malecon and restaurants. We did not do all-inclusive during our stay so that we can enjoy the restaurants in the town. We were promised a European Plan breakfast through Hotels.com at this hotel, but the hotel didn't know about that deal. We explained to the manager and showed them our printed confirmation and they honored the request. For that fact, I think the staff was attentive to our needs. The condition of the hotel was nice, except that our hotel room door wouldn't lock. Our room was located on the street side of the hotel without a balcony, so it was a little noisy, but ok. The bathroom smelled a little like mildew, which is common in warm climates. The lock on the room safe was busted open, and not usable! The staff was all very friendly. The pool side entertainment was fun. The pools and grounds were great. I would stay here again due to it's location and that it was a clean hotel.
"Excellent Hotel; Far From The Action"
Reviewed by a Hotels.com guest on Feb 19, 2013
Cleanliness of room/hotel: very clean
Quality of service: very good
Hotel amenities: awesome pools, paid internet, nice beach; nightly events
Hotel location: right on the beach about 20 minutes by car from Old Town Puerto Vallarta where all the action is. We are 40/50 ish and found the crowd to be families and older folks; No night clubs, bars, or restaurants nearby
Great place to stay at very fair price. Food was always good at the buffet, it was excellent in the Italian restuarant and not so good in the steak joint. Did not try the Mexican specialty dinner. Bar was good with plenty to drink. Our only disappointment was the wireless internet service that did not work well at all.
"Spacious rooms with kitchenette"
Reviewed by a Hotels.com guest on Jan 28, 2013
Hotel was lovely. Very short walk between the two hotels in front to get to the beach. You can use the Canto del sol beach palapas. Lots of food nearby Room we had had a kitchenette, balcony and king bed. No bugs. Nice quiet pool.