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Reviewed by a Hotels.com guest on Oct 2, 2011
Fantastic lobby, very modern and spacious, well air conditioned...too bad the same cannot be said of the hallways or the rooms. Hallways were opened to the very very humid climate. Rooms were small and outdated, with truly horrible wall lamps...also since the hallways aren't enclosed or air conditioned the room's ac unit couldn't keep up and nothing we hung up was able to dry. The staff was all very good with the exception of one front desk employee, they were welcoming and warm, however since this is a resort town they should really improve their english, I found myself conversing with them mostly in spanish.
"Close to the airport and nice staff."
Reviewed by Heather of "Portland, OR" on
Jul 27, 2011
This hotel was hard for the cab driver to find. The staff is nice and the hotel is old but very clean and comfortable. The pool is clean and the staff is really nice. The location is on a busy street near a mall, not very scenic. Watch out, the taxi drivers will charge you 200 pesos to drive you 2 miles to the airport! What a racket.
"Romano Palace - EXCELENT PARTY LOCATION"
Reviewed by Chen N of "Vancouver, BC" on
May 24, 2010
Romano Palace is a very clean hotel with super friendly staff. The front desk speaks excellent english. The BEST part about Romano Palace is the location, across from the beach and right in the heart of the party with a dozen clubs across the street. Warning! The clubs across the street are loud on weekends until 5am (you will hear them in your room)!