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"Gorgeous hotel!... flawed but excellent overall"
Reviewed by a Hotels.com guest on Oct 21, 2012
Those driving: PLEASE BEWARE OF DRIVING DIRECTIONS!-- please be sure to get GPS latitude/longitude before you leave home. The map on the website is terrible and you will not find the location in the dark with this map. Its a bit secluded and off the main road a bit (which is great, but it makes it hard to find). The hotel could use a bit of updating & a few repairs, but the amazing grounds, relaxing atmosphere (in the middle of a crazy city), fantastic staff, and a management willing to make up for problems, make the overall experience a highly recommendable one.
Reviewed by a Hotels.com guest on Oct 3, 2012
We absolutely wanted to stay in a Riad in the Medina for the true experience of Marrakesh and we chose Granvilier due to their excellent reviews on Trip Advisor. Knowing that most Riads are quite impossible to find on your own as there are so many hidden in the narrow and lively streets of the Medina, I called the Riad from Casablanca before arriving. Hecham, responsible during the day was so lovely and gave me an appointment at an easy to find spot near the Medina, saying he would wait for me for 2 hours if we were late on the road. 2 hours! no one ever waited two hours for me with a smile. We fortunately arrived on time :) Hecham and his team did everything to make us feel home and special in this beautiful Riad. Very quiet, no noise at night, wonderful breakfasts served in the courtyard with birds, the greenery and the sky above us. We stayed in the suite "La Mamounia" which is beautifully decorated and remains cool, although it was hot during our stay in Marrakesh. Great customer service, decor, TV, air conditioning, and Moroccan tea and pastries served all day. We strongle recommend this Riad over all others. Price very correct. Thank you to all the team Granvilier for giving us such a great experience in Marrakesh is an unforgettable city.