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"convinient shuttle service"
Reviewed by a Hotels.com guest on Jan 28, 2013
The staff were azazing everybody went out of their way to make your staff enjoyable and comfortable. Simo, Ali, and Kalid at the front desk were very helpful and polite. The entertainment group was very welcoming and friendly. I wpuld totaly recommend this hotel in a heart beat.
"Perfect hotel in a great location"
Reviewed by a Hotels.com guest on Jul 20, 2012
Absolutely loved this hotel! In fact, it probably made my trip 10 times better. It's very clean, comfortable, and elegant. There are probably only like 10 rooms in this hotel so that made it extra nice since it was quite and peaceful. It doesnt look like much from the outside but once you walk in through the main door, there is a beautiful pool / courtyard in the middle of the building and it safe and secure and you dont hear the bustle of the streets. It made coming back to the hotel each afternoon when it's super hot outside very pleasant and we were able to take naps in peace. Also, a nice hot morrocan breakfast was provided each morning on the roof top terrace. Good food in a nice setting. To conclude, if i ever go back to Marrakech, i wouldnt stay anywhere else but here. It was in the old city and only a 5-10 min walk through the souks to get to the main square. I HIGHLY recommend this hotel!
"Kenzi Menara in Marrakesh"
Reviewed by Louai D of "Atlanta" on
Sep 21, 2011
the hotel is in very good condition and the service is some what good except when we had an issue with the TV which kept acting up and the service arrived after one hour of my call. Also don't expect to have an iron to iron your t-shirt because I had the impression that the hotel is trying to make money of everything, they charge me for coffee or tea in the room that I found free in every hotel I went to, in Kenzi it's not and it cost me around 3 dollars. Also the bathroom is nice but you can not take a shower standing because it has a faulty design where you have to hold the thing where the water comes from with your hand to shower. And the water comes trickling, no power.
Overall the service was ok, the stuff are very nice and the room was roomy but I was expecting 5 stars hotel. To me it was a 4 stars
"Great way to explore and escape from Marrakech"
Reviewed by Eric M of "Rochester, NY" on
May 3, 2011
The Riads were the highlight of our trip to Morocco and Suliman was no exception. Marrakech is an absolutely crazy, busy, and exciting city, but once you crossed the door into the riad it truly felt as though you were in a quiet sanctuary. The pool in the Riad keeps the air in the middle nice and cool and the rooms are absolutely beautiful, each decorated individually. The sun terrace up above was a fantastic place to take a rest, sun bathe, or just have a nice drink as well. Breakfast was fantastic, with something freshly prepared warm every day. The staff were extremely helpful, even planning excursions for us into the Atlas Mountains and assisting us when we had to cancel a couple nights by doing everything they could for us. The only negative of the riad is that it is located on a very busy street, and although it is extremely quiet in the riad and the rooms, walking through the street could be difficult; however, all of Marrakech is like this. Otherwise, we would certainly stay here again!
"comfortable, but far from the souk"
Reviewed by a Hotels.com guest on Dec 4, 2010
this is a nice hotel in a developing country, which is to say internet service exists only in the lobby and the concept of smoke-free rooms has yet to be discovered.
it is not within easy talking distance of most tourist attractions, tho taxis seemed fairly readily available at negotiable and generally tolerable prices.