Bath Hotels

Barceló Premium Combe Grove Manor Hotel - rated 9

"Good facilities shame about the hotel"
by j plaster. in stratford upon avon

On arrival we were impressed by the location of the hotel and the views over the countryside. We had plenty of opportunity to enjoy the scenery as we drove around the hotel three times trying to find a parking space. When we got to our room it was perfectly adequate with a great view and, more importantly, a good shower. We were disappointed to find that the "Award winning restaurant" was closed. The only option without visiting Bath was the cellar restaurant but we were told that was full, however eventually they managed to fit us in. The Cellar restaurant was a throwback to the seventies with Formica covered tables and uncomfortable chairs. The food was pretty good, although limited, and deserved a more welcoming location. Overall the hotel was more 3 star than 4 star although it did have a good range of facilities if a gym and pool were more important to the guest than overall quality. Our biggest criticism was that the hotel seemed to be run by enthusiastic and friendly, but completely untrained staff. With a couple of exceptions evey employee seemed to be doing a holiday job. If this is a Barcelo "Premium" hotel I wonder how the standard hotels perform?

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